Auto Europe
- North America
- Central America
TARGET RENT ITALY CUSTOMER REVIEWS
- 6.1
- 6.4
- 7
- 7
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
TARGET RENT ITALY Car Rental Reviews
Average Rating for Target Rent :
PISA, IT - Reviewed by AAGE DANIEL - 07 September 2025
" Just good "
" Unusual pick up site but a super nice staff made up for that. Everything was efficient and quick "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
FLORENCE, IT - Reviewed by ALVAR - 25 August 2025
" We had to pay extra 250€ for supercover to get the car in additon to 148€ which was rental fee prepayed for 4 days through autoeurope. 400€ for Fiat Panda in italy is absurd. Vehicle was really worm and more than 20 damages already, not clean and had service light on. Customer service was not friendly at all and felt like blackmail - take it or leave. When we wanted to cancel he refused to take us back to airport and left us waiting. "
" We had to pay extra 250€ for supercover to get the car in additon to 148€ which was rental fee prepayed for 4 days through autoeurope. 400€ for Fiat Panda in italy is absurd. Vehicle was really worm and more than 20 damages already, not clean and had service light on. Customer service was not friendly at all and felt like blackmail - take it or leave. When we wanted to cancel he refused to take us back to airport and left us waiting. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 5 Condition of the Vehicle: 3
CATANIA, IT - Reviewed by RAPHAËL - 12 June 2025
" Never again! They force you to pay a cleaning fee at the end of each booking. Is a hidden costs that's become compulsory at the end of the rental agreement. These costs are included with all the other rental companies. "
" It is basically a scam scheme since they will charge you the cleaning of the car on top of the renting agreement. The standard cleaning is included with any other company, but with them. A hidden costs and not acceptable. "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 1 Condition of the Vehicle: 5
OLBIA, IT - Reviewed by ANNE - 20 May 2025
" Very good service, excellent car at a very competitive price. I would highly recommend Target Rent. "
" Good experience. The only issue I had was our directions to our car. Once we picked up the keys we were told to go to P1 area and the assistant just pointed in a direction. We ended up walking around trying to find P1 which didn't actually exist and found the car by clicking and unclicking the car open and closed. But apart from that everything ran really well. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CATANIA, IT - Reviewed by JAN - 17 April 2025
" Car, staff, ... all OK "
" All OK, no problem. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CATANIA, IT - Reviewed by CHRISTIAAN - 19 September 2024
" While Europecar is very available, shrugging off problems onto the smaller companies they work with feels unacceptable. It's both not friendly towards customers, not towards the companies they work with. If friends ask how to rent a car on their vacation, I would mention AutoEurope, but with a big disclaimer on transparancy and my user experience! "
" We arrived at the counter where we encountered a very disinterested staff. We were told our card was not accepted for making the deposit. They kept referring to their website, stating this was clearly mentioned. However, the page is only available in Italian, making it less user-friendly for non-Italian customers. The staff was very dismissive of our problems and when we finally paid the 500 euro insurance, we were thrown the key and from far away pointed towards our car. The document we had to sign was not filled in properly, with my document numbers being filled in wrongly and personal information being completely incorrect. At this as well, the staff was dismissive, stating "It's all OK, you have full insurance". We also were assigned another car than requested and had to wait a long time before we finally were able to leave as the staff was "waiting for license plate confirmation". The car itself drove like it was at the end of its life and shifting gears sounded like we were further damaging it. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 5 Condition of the Vehicle: 6
VENICE, IT - Reviewed by RYAN - 08 August 2024
" See above. "
" The online booking was misleading. It said "airport pickup," but the location is not near the airport at all. In the fine-print it gives a number to call for a pick-up shuttle, but (1) coming from the U.S., my phone did not have international service, and (2) when I did call, by frantically borrowing another rental service worker's phone, the number did not work. So we ended up taking a cab to the address provided in the fine print. Once we got there it was fine, but the whole experience was unnecessarily stressful. If the paperwork was more upfront about where the facility was located it would have been much easier for everyone. "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 7
PISA, IT - Reviewed by OANA MARIA - 19 July 2024
" Best option to rent car in Europe. "
" Good prices and great cars. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by RUSLANAS - 13 July 2024
" Very positive experience "
" Smooth pick-up and drop-off "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
ROME, IT - Reviewed by RAMON - 23 June 2024
" Target Rent in Rome is based 15 minutes drive from airport. Shuttle service is provided - however not well enough indicated. You have to call them so they send you a whatsapp message with the directions of how to get to the shuttle stand... upon arrival grumpy stuff. No choice of cars. Not the best of car rental experiences. "
" Lack of flexibility. "
Value for Money: 5 Efficiency of Counter Staff: 6 Expediency of Drop-off: 5 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by IGOR - 14 May 2024
" no help was provided "
" I didn't receive the car I paid for. According to them, my Israeli driver's license is not a driver's license. although the rules say that a driver's license must contain information in Latin letters and contain the inscription "Driver's license" All this information is on my driver's license. This is the first time I have come across such a service. I ask you to return the money and stop cooperating with this company "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
CATANIA, IT - Reviewed by MAURÍCIO - 22 April 2024
" okay, so I am belgian and live in brazil, so i have a brazilian dirvers licence. I learned the hard way that i have to check on the rental conditions if my brazilian drivers licence is accepted. drivalia, for example, does accept it. europcar decided not to, even though it is written in roman alphabet. I do have the international drivers licence, but I forgot t home and had only pics. when i rented in target i carefully check rental conditions and it did not say anything about eu drivers licence obligation. at counter i was denied to get the car. it was fully paid, i was not reimbursed yet. i showed them pics of my int drivers licence and told them about the small print in the rental conditions at your website, they were rude and still denied service. I ended up paying 4x more at anther company. i need my reimbursemnet "
" okay, so I am belgian and live in brazil, so i have a brazilian dirvers licence. I learned the hard way that i have to check on the rental conditions if my brazilian drivers licence is accepted. drivalia, for example, does accept it. europcar decided not to, even though it is written in roman alphabet. I do have the international drivers licence, but I forgot t home and had only pics. when i rented in target i carefully check rental conditions and it did not say anything about eu drivers licence obligation. at counter i was denied to get the car. it was fully paid, i was not reimbursed yet. i showed them pics of my int drivers licence and told them about the small print in the rental conditions at your website, they were rude and still denied service. I ended up paying 4x more at anther company. i need my reimbursemnet "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
BERGAMO, IT - Reviewed by DIETER - 04 April 2024
" Other than the long wait for the shuttle all was fine "
" Long wait for the shuttle bus (operated by third party) "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRINDISI, IT - Reviewed by KELD - 22 October 2023
" I am satisfied with Autoeurope "
" are still waiting for a final account "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by GABOR - 09 October 2023
" See above! "
" I was involved in a small accident out of my fault, the rented car was light demaged and Targent Rent cherged my bank-account without clearing the situation, without prior message and completely against Contract and law by 2.383.70 Euro! "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 9
CATANIA, IT - Reviewed by ROBERT - 24 September 2023
" There was no surprises, and the vehicle did not have any issues. I think the GPS needed updating. "
" No issues with the vehicle is a good thing. "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 7
BERGAMO, IT - Reviewed by KARSTEN - 11 July 2023
" I can only say that I will next time read again "
" Very Good And quick service people was helpful and very nice "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by ANGELOS - 10 October 2019
" Very bad "
" Very bad as this company dors not exist and with big trouble we found out it is called Rental plus "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
CATANIA, IT - Reviewed by ANTHONY - 18 September 2019
" The car was FILTHY with sweat stains on both front seats, a dirty pair of mens underpants in the rear foot area and nose pickings wiped on the sun visor - YUCK! The Target car hire said that they would charge me 9.99 if I did not return the car completely clean which is a complete rip off. I reserved a VW Golf or similar but was given a dreadful Fiat Tipo with a first gear problem which made driving around the steep hills of Mount Etna almost impossible. The extra insurance fees were very expensive and it would have been far better value ordering from Avis or Hertz who are much more professional with better cars. There was no where to park the car when dropping off and a huge queue of people ahead of me which made me worry about getting my flight. Dreadful Dreadful Dreadful! "
" The car was FILTHY with sweat stains on both front seats, a dirty pair of mens underpants in the rear foot area and nose pickings wiped on the sun visor - YUCK! The Target car hire said that they would charge me 9.99 if I did not return the car completely clean which is a complete rip off. I reserved a VW Golf or similar but was given a dreadful Fiat Tipo with a first gear problem which made driving around the steep hills of Mount Etna almost impossible. The extra insurance fees were very expensive and it would have been far better value ordering from Avis or Hertz who are much more professional with better cars. There was no where to park the car when dropping off and a huge queue of people ahead of me which made me worry about getting my flight. Dreadful Dreadful Dreadful! "
Value for Money: 3 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 1
VENICE, IT - Reviewed by FERNANDO III - 10 August 2019
" Great experience overall, no hiccups, all organized, nice people in general "
" Easy doing business with them, highly recommended! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CATANIA, IT - Reviewed by RAMON - 12 July 2019
" I booked my car as always through AutoEurope as I have been doing over the last years. It is a pity that AutoEurope does not offer ANY loyalty scheme to those who rent cars through their site. "
" The price of the Rental was good, when compared to other companies. However, I noticed that the full-cover was very expensive when compared. I hope this is not some new strategy for making customers select the vehicle at a low cost, and then put up the prices for basic requirements such as coverage. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
CATANIA, IT - Reviewed by PETER - 12 July 2019
" Car was new, service was OK, but the deposit should have been cancelled for 2 weeks. "
" I am still waiting for the cancellation of the EUR 1500 deposit reserved on my account. My rent ended on 28.05.2019. without any issue, but the deposit is still reserved by Target Rent... "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CATANIA, IT - Reviewed by RITA CSILLA - 03 July 2019
" I was very satisfied with Target Rent. "
" I was very satisfied with Target Rent. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LECCE, IT - Reviewed by JOHN - 17 June 2019
" All car rentals should be this easy and enjoyable. "
" The staff at the station office were very friendly and helpful despite the language barriers! Whole process was very simple. Just wish more car rental offices were as good. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LECCE, IT - Reviewed by MUTLU - 18 May 2019
" Please let me know to which mail address I should resend my mail of 2 days ago if you cannot get hold of it. I have a serious complaint and I am asking for reimbursement... "
" Actually, I was very surprised to receive this evaluation mail as the rental was not realised and I had already sent an email 2 days ago. I had told about the situation in detail and asked for reimbursement. Please let me know where to resend the mail if it does not reach you. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1