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    Privacy Policy

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    Protecting Your Privacy

    About Cookies
    The Auto Europe website does make limited use of cookies to better serve you. However, we do not store any personal or credit card information about you in these cookies. They do contain a session id number and some other basic information about your visit (for instance, which country you chose when you came to the site). If you wish to delete your cookies, please check the settings of your browser.

    Remarketing
    We use certain data from Google Analytics to deliver ads based on user's prior visits to our website. For example, these advertisements can be customized in response to the content of the page that the user has previously visited (destination, type of car etc.). The information is not personally identifiable. It is being used for advertising purposes only and by Auto Europe only.

    You can always deactivate Google Analytics by visiting the Ads Preferences Manager. You can also install the Google Analytics Opt-out Browser Add-on.

    Secure Transactions
    All requests and credit card confirmations sent to us from our web site go through our secure server to protect your information. To verify that your browser is using the secure server, look for a small padlock icon on the lower part of your browser window. If it is shown in the 'locked' position, your transaction is secure. (Please note, the security features are only turned on for pages where you can view and submit your request or confirm your quote by providing your credit card number.)

    Email Newsletter

    We use an 'opt-in' email newsletter. This means you will be sent a confirmation email when your address is submitted to us. If you do not respond to this message, we will not send you any more email. You can also unsubscribe from our email newsletter at any time.

    About Your Email Address and Personal Information
    Auto Europe recognizes and appreciates the importance of responsible use of information collected on this site. We will be asking from you the following information, depending on what specific service you require from us: name, e-mail address, home address, phone number, gender, date of birth, city and country of birth, driving license number, class of driving license, country of issue of driving license, passport number and type, and country of issue of passport. We will only use this information to contact you regarding any requests or bookings made with us and to process your request for booking, and we will only send you our email newsletter if you choose to opt-in to it. Otherwise you will not receive any unsolicited email from us.

    Data Protection
    You may at any time, request to see the information which is being held by us on you and request to make amendments to this information or delete this information. Please contact us at data-protection@autoeurope.de or use our postal address:

    Auto Europe Deutschland GmbH
    Landsberger Str. 155
    D-80687 Munich
    Germany

    Please note that this site is operated on servers controlled by Auto Europe, LLC, a US based company, and that any data which you will to us will be processed not only by Auto Europe Ltd but also by Auto Europe, LLC, in the United States. If you do not want your data to be transferred to Auto Europe, LLC, in the United States, please do not use this site. By using our services, you acknowledge that your data will be processed in the United States and recognise that the transfer of your data to the United States to Auto Europe, LLC is required for us to provide you with our services.

    Prohibited Uses
    It is prohibited to use any device, software or routine, directly or indirectly, to interfere or attempt to interfere with the proper working of this web site, any activity being conducted on this site or to place any undo load or stress upon our systems. We monitor access to the site for data scrapers and automated access of information and we will block processes engaging in these activities.

    Miscellaneous
    Auto Europe Deutschland GmbH, Landsbergerstraße 155, 80687 München, registered at HRB 149 828 München acts as a direct agent for car rental companies worldwide on behalf of Auto Europe LLC. Auto Europe LLC, 39 Commercial Street, Portland, ME 04101, USA is registered as a Limited Liability Company in the state of Delaware, USA, registration number 3726730 (in the following "Auto Europe"). For all consumers of the European Union the conditions of this agreement and all objections related to the payment are subject to the law of the Federal Republic of Germany.

    February 2018

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