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ITALY CAR RENTAL REVIEWS
AUTO EUROPE ITALY Car Rental Reviews
Average Rating for Auto Europe :
ROME, IT - Reviewed by KAREN - 26 May 2023
" Excellent website; easy to understand options. Great phone support. THANK YOU! "
" Everything about our rental was excellent, I thought. But we needed to contact customer support DURING the rental, and that was nearly impossible. We emailed, called, and called. No reply to our email. Long hold times on the call and we were never able to reach the right people, even when we finally reached someone. We had an indicator light go on almost immediately after leaving the rental location (wrench) and the manual said we needed service immediately. But we could never interest Sicily by Car in the issue, and could never reach anyone to find out what to do. We crossed our fingers, and drove on for 7 days throughout rural Italy with NO problems. But we were trying to be good renters, and were unsuccessful. This is the feedback we hear from others about this car rental company. GREAT as long as no problems come up during the rental (which I would think would be quite rare) "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 7
SIENA, IT - Reviewed by CRAIG - 15 May 2023
" Easy booking , pick up and return. "
" Easy booking and return process. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
COMO, IT - Reviewed by RICKY - 13 May 2023
" This was an excellent experience. Your booking site was easy to use and very descriptive with respect to what insurance was included in each rental option. The confirmations and further communications from you put my mind at ease with our reservation. Well done! "
" We received exceptional service. We missed a train and did not arrive at the expected time. The Hertz Como agent called us to ensure we were still coming. She was a pleasure to deal with in person as well and spoke excellent English. She had our rental car all ready to go, she was aware we bought insurance through you and did not try to sell more, and pick up was just outside the train station door. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRINDISI, IT - Reviewed by MILJENKO - 12 May 2023
" - "
" - "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by ARAKSI - 12 May 2023
" X "
" No out of hours car return should simply not be possible at an airport. On last day oil level alarm lit up. "
Overall Value: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 6
SIRACUSA, IT - Reviewed by ZIGA - 12 May 2023
" Pickup location was wrong, only updated when I inquired. As a result I had to walk extra 20 min with luggage to the "new" location. Not sure if all rental conditions info on the new voucher was correct but it was still accepted just fine. Before pickup I was spammed with emails and that I would need a credit card in my name. Debit card was accepted like always, without comment and worked just fine. Deposit amount noted on the voucher was wrong, I only had to leave a deposit for the fuel already in the tank. "
" - a bit of waiting time to get to the counter - pickup process prompt and simple - attendant thoroughly inspected the vehicle with me and noted ALL damages without complaint, so great - car interior was not fully clean, crumbs and such - cargo cover was missing - car was running great, no issues or complaints - got a bigger car compared to what was booked, upgrade is always nice but maybe not the most ideal for sicily :) - very fast return, but I was charged for fuel at the end, by mistake. This was resolved promptly through support email and charges returned, but I had some trouble finding the correct support email address since the one provided in the receipt email was invalid "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
VENICE, IT - Reviewed by MICHAEL - 11 May 2023
" Overall great value and nice car. "
" Did not realize International Driver License was required. The woman manning the desk was very helpful in pointing me to an online license registration vendor, allowing me to obtain the necessary license within minutes. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by KENNETH - 10 May 2023
" It was effective and fine "
" Fine except I had to pay an extra $45 to keep office open since our flight was 12 hours late "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TRAPANI, IT - Reviewed by GUNARS - 10 May 2023
" I have used Auto Europe several times. Good offers with full coverage. Very smoothly. "
" Very smoothly, no queue. Good car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by IGOR - 08 May 2023
" Verry pleased,new car no problems with picking and returning car,stuff at the airport friendly,would recomend to anyone "
" New car,no problems with picking up and returning the car,no extra charges "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BARI, IT - Reviewed by DIMO - 08 May 2023
" Generally fine "
" All good ,just the tech.condition of the car was worrying us a bit. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
CATANIA, IT - Reviewed by BLAZ - 08 May 2023
" Great experience - everything went smoothly. After reserving my car I actually saw a better rate (a promotion started) and was compensated for the difference. "
" Great pick up and drop off experience. The only minor issue was a bit slow check in, but I understand these things take some time. Car was brand new! "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BARI, IT - Reviewed by FILIP - 07 May 2023
" Never more "
" Horrible, i paid for a car and then at Bari they didnt gav me a car because they give my rental car to the another person... "
Overall Value: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
BERGAMO, IT - Reviewed by ANDREAS - 07 May 2023
" No Protectiion offered to clients and most likely do not pay the rental companies and this is the reason that the premiums for insurance is more than 100% of the cost paid by the voucher. "
" The local staff forded me to take an additional insurance that costed 140% they are thieves. Never again a car rental with this company. "
Overall Value: 1 Efficiency of Counter Staff: 3 Expediency of Drop-off: 8 Condition of the Vehicle: 8
FLORENCE, IT - Reviewed by LAWRENCE - 07 May 2023
" all in all good "
" all good. insurance prices were too high "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
ROME, IT - Reviewed by ASLAUG - 07 May 2023
" Very good "
" Good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
BOLOGNA, IT - Reviewed by PLAMEN - 05 May 2023
" All was good! "
" Nice and clean car! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOLOGNA, IT - Reviewed by VLAD - 04 May 2023
" Very bad. I did not pick up the car "
" Our flight got delayed and Autoeurope or Keddy did not offer us any other variants given the fact that the keddy office was closed at our arrival. I called Autoeurope Italy and Keddy and nobody offered to help us "
Overall Value: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ROME, IT - Reviewed by PAUL - 04 May 2023
" I am customer for 15 years. Everything is fine. Thanks! "
" The lady from the counter lied to me. She told that the car, Fiat 500, being too small, does not have a spare tire and she sold me an insurance in case I need assistance on the road. Very nasty! I did not check when I took the car, but ... seriously! Anyway, one day I put something in the trunk and ... surprise, I saw the spare tire. Very naște! "
Overall Value: 8 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CATANIA, IT - Reviewed by JESMOND - 03 May 2023
" Everything ok,car was clean and brand new.the only thing is that next time as we were 4 people I'll go for a bigger engine because in hills it was really slow but space was ok "
" Didn't had problems at all, dollar is a Hertz company in Catania "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by AVIEL - 26 April 2023
" Auto Europe representative really tried to help. "
" The REALLY fine prints required only Gold and Platinum credit card types for the type of car I ordered. This isn't logical as my credit score doesn't reflect on the type of credit card I have. I had to downgrade the car and still pay the extra for the luxury car I ordered. Never again. "
Overall Value: 6 Efficiency of Counter Staff: 3 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by MAURO - 25 April 2023
" Top standard quality cars, efficiency 100% "
" Simple ... I am customer since 25 years "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BARI, IT - Reviewed by CHERYL - 25 April 2023
" Excellent "
" Need better signage in Rome at return center. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BARI, IT - Reviewed by S DIANE - 24 April 2023
" Typical rental experience "
" Went relatively smoothly "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
TRAPANI, IT - Reviewed by ILANA - 24 April 2023
" Great experience over all. "
" Great car. Good service. Our only complaint is that the return at the Catania Airport was hard to find. Also, if you don't arrive at the airport you have to walk to the terminal in Trapani airport instead of being able to check in at the pick up spot. The signage is terrible. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by ETIENNE - 24 April 2023
" We were happy with the service provided. "
" The service was good. We purchased the additional insurance as recommended by the desk staff and had a smooth ride. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BARI, IT - Reviewed by TARAS - 23 April 2023
" - "
" Unfortunetely, It was bad experience. Keddy is Europcar in Bari. It is the same company. When I rented the car, europcar stuff didn't talk me about using private parking in Napoli. But car or some car device stolen is usually for Napoli. i have car accident, rear lamps and audiosystme were stolen and i should pay 900 euros for it, i don't agree with it. Another one reason, thah i should pay fuel fee but I have returned car with full tank. "
Overall Value: 3 Efficiency of Counter Staff: 6 Expediency of Drop-off: 5 Condition of the Vehicle: 7
BERGAMO, IT - Reviewed by ZOLTAN - 22 April 2023
" avarage service "
" Car was not 100 % clean, but easy pick up. "
Overall Value: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 8
FLORENCE, IT - Reviewed by SERA - 22 April 2023
" My experience was very satisfing! Easy and efficient! "
" Easy and efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by GIUSEPPE - 21 April 2023
" Great experience with a full electric vehicle "
" Great experience with full elettric vehicle "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CATANIA, IT - Reviewed by RICHARD - 21 April 2023
" The company S.b.C. was very much ok and fair, but I choose the wrong car ... a Fiat 500 X is neither fish nor meat ... a strange thing and did not gave me a good and safe feeling while driving. "
" They are quite correct, dit not try to push you for some additonal insurancies or similar. Only one remark - at the registration counter there was quite a long que and people did not realy understand the system to line up. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by OCTAVIAN - 21 April 2023
" Very good "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by GILEAD - 20 April 2023
" A horrible experience "
" A horrible experience "
Overall Value: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ROME, IT - Reviewed by JOSE ALBERTO - 20 April 2023
" Auto Europe offers a great range of car rental providers however, I had a bad experience with Scily by Car "
" I was in line for 2H30min in the counter of Termini station. Attention to staff a disaster. "
Overall Value: 4 Efficiency of Counter Staff: 1 Expediency of Drop-off: 5 Condition of the Vehicle: 8
TRAPANI, IT - Reviewed by DANIEL - 20 April 2023
" Company staff can ruin your day. "
" Drop off agents were very unfriendly, I had paid the full insurance, but they continued to argue that I had not. After about 20 mins of confrontation they admit it that I had paid the full cover including wheels and glass. Not satisfied at all. "
Overall Value: 3 Efficiency of Counter Staff: 8 Expediency of Drop-off: 1 Condition of the Vehicle: 5
ROME, IT - Reviewed by ALESSANDRO - 20 April 2023
" All went well. "
" Very kind staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by NADAV - 18 April 2023
" I was charged 150 EUR for no reason. "
" I was charged 150 EUR for no reason. "
Overall Value: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
TREVISO, IT - Reviewed by GIAMPAOLO - 18 April 2023
" aaa "
" aaa "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by CLAYTON - 17 April 2023
" Very good prices. "
" Very Clean Car and very fast pickup and drop-off "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by MATS - 13 April 2023
" I prefer very much key and go, but this time they were much more expansive, so I spent half un houre doing admin, picking up the car, on my vacation, wich of course not is the dream-setup. "
" I prefer very much key and go, but this time they were much more expansive, so I spent half un houre doing admin, picking up the car, on my vacation, wich of course not is the dream-setup. "
Overall Value: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by MICHAEL - 13 April 2023
" Easy to book and deal with "
" Car was more damaged than they provided on voucher - had to check carefully and have staff update voucher to avoid unnecessary charges "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
TREVISO, IT - Reviewed by RADU - 12 April 2023
" Fair "
" Everything OK. Not the newest car and not extremely clean but OK. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CATANIA, IT - Reviewed by ALEXANDER - 11 April 2023
" Perfect "
" Perfect "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOLOGNA, IT - Reviewed by AHSENE - 10 April 2023
" Best experiene with car rental companies in Italy by far! "
" Everything went smoothly! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by LEONID - 10 April 2023
" All Good "
" Good team, good car, good location "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by ALFRED - 07 April 2023
" All was very good "
" Very friendly and pro "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by YINSUNG - 06 April 2023
" After comparing many car rental websites, Auto Europe has the best price "
" Pick up the car quickly and efficiently "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TREVISO, IT - Reviewed by ADRIAN CRISTIAN - 04 April 2023
" good service, good price "
" good service and good price "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOLOGNA, IT - Reviewed by PLAMEN - 02 April 2023
" All was ok! "
" The only problem is that they are located outside the airport and it was hard to find pick up point for transfer! But next time it will be easier! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by PAVEL - 01 April 2023
" Always choosing,very good service "
" Everything was spoiled when I returned the car☝️☝️ Arrived to the parking 15:40 its important part of the story☝️So came to agents desk to ask to close the contract as quick because need to go with shuttle to check in my luggage to terminal 1☝️U don't believe but agent came only 16:05 to close contract and said that he charge me for delay extra day 20€ and special insurance 27€ in additional...I was shocked it's not even about a money it's principally to fullish me☝️☝️☝️I took a car 15:11 on Friday 24/3 and bring it back 15:40 Tuesday 28/3 I attached u contract ☝️When I start to complain,agent said this is not this is system charge u and nobody can help u with☝️The system count time of reservation 14:30 but not original time of pick up 15:11... I'm really often rent car in Europe include Italy and I know the rules☝️The time of pick up it's a starting time of contract☝️☝️☝️Also I have to return car no more than 60 min from original time it's mean I can return before 16:10 free and it happened dozen of times... I late because of crazy traffic near malpensa and late by maximum 30 min for this u took 47€ Include special insurance 27€ for delay of 30 min?! All my rental cost 80€... "
Overall Value: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 10
MILAN, IT - Reviewed by TOMAS - 30 March 2023
" All good "
" All good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by CARL - 29 March 2023
" Easy to book a car and a good overview "
" Efficient, service minded staff when you pick up and leave the car. The service desk can be somewhat more efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by ALEX - 26 March 2023
" autoeurope has been fine, waiting to see if they manage to solve my case, because I have been charged twice: once by autoeurope and once by sicilyByCar. "
" car in very bad shape I have been charged twice "
Overall Value: 5 Efficiency of Counter Staff: 9 Expediency of Drop-off: 1 Condition of the Vehicle: 3
TURIN, IT - Reviewed by GILBERT - 26 March 2023
" Turin Airport. Very satisfied with service "
" Very satisfied "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by GENNADY - 24 March 2023
" All OK! "
" Everything was fine "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TREVISO, IT - Reviewed by OLGA - 24 March 2023
" Very quick, friendly and helpful service. New car was very clean and with a good equipment. "
" Very quick, friendly and helpful service. New car was very clean and with a good equipment. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VERONA, IT - Reviewed by MAKSIMS - 24 March 2023
" Good website and efficient service to find the best available price option - thanks for your work! Will come back again! "
" The reservation specified 9-seat minivan, but in fact it was 8-seat minivan! This was not enough for our travelling group of 9 people, and it took 1.5 hours to find a solution. The minivan also had a lot of damage on it. But what is the worst - Sicily by Car now is trying to claim some of this damage was done during my rental, while I know for certain this was not the case. I have my suspicion that this is because I refused to buy additional insurance from Sicily by Car (as I already had insurance in the rent package from AutoEurope). Bad experience overall this time, unfortunately. "
Overall Value: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 1 Condition of the Vehicle: 6
BERGAMO, IT - Reviewed by JUKKA - 21 March 2023
" Everything as expected "
" Almost everything was smooth and as expected. Only minus: Inside of the windscreen was quite dirty. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MILAN, IT - Reviewed by GEORGIOS - 21 March 2023
" everything was excellent "
" ecellent staff "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ROME, IT - Reviewed by FRANCESCA - 20 March 2023
" Sicily by car has good cars and good prices. And with Auto Europe you can easily book and you can cancel very easily too. "
" The drop off location at Roma Termini is very badly indicated and we had to turn around several times to find it. Big signals , like in the airport, would be welcomed. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 7 Condition of the Vehicle: 10
MILAN, IT - Reviewed by INGA - 20 March 2023
" easy to find from airport, very friendly staff, good prices and good cars, my car was very nice , clen and almost brand new, even hybrid . "
" Easy to find from airport, very friendly staff, good price and nice cars "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by IGOR - 18 March 2023
" all was good "
" all was good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BARI, IT - Reviewed by VLAD - 09 March 2023
" Ok "
" Ok "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by PAUL - 09 March 2023
" Good Job "
" Very easy booking with reasonable rates "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by FRANCESCO - 09 March 2023
" Vert good "
" All was good "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 9
PALERMO, IT - Reviewed by MARKO - 09 March 2023
" all ok "
" Very satisfied "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by ALEXANDROS - 07 March 2023
" very nice servis as usual "
" Very fast check in , very fast drop off . the personal very helpful and polite "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by SILVIO - 04 March 2023
" Good so far "
" At pick up staff at counter keep push for upgrade with same size car at 30.00 euro more per day, also extra insurance at 20 euro per day . Not good whant charge double of the rental "
Overall Value: 8 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by GUDBJARTUR - 03 March 2023
" all good "
" all good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by OLIVIERO - 02 March 2023
" all top "
" picking up the vehicle should be quicker "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by DARIUS - 02 March 2023
" Not thr best experience. "
" Have received not the car that I booked. Booked an estate car, got compact. Coment was that they don't have estate cars... Deposit is still freezed, even thou a week already passed. "
Overall Value: 5 Efficiency of Counter Staff: 4 Expediency of Drop-off: 8 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by NEDYALKO - 02 March 2023
" It was Ok "
" Good company. Not very good condition of the vehicle. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 5
MILAN, IT - Reviewed by CARL - 01 March 2023
" Friendly and supportive staff "
" Fast and friendly and supportive staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by ARAKSI - 01 March 2023
" Friendly staff "
" All went smoothly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by EMIL - 01 March 2023
" It was ok. But no fun to pay for something I didn't get. "
" The rental was supposed to be with winter tires. Well, the car had summer tires. Which was not nice on snow, in the Alps. "
Overall Value: 2 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by CIPRIAN NICOLAE - 27 February 2023
" The sprinklers were not working. Otherwise it did its job "
" I've rented a Giulietta and got a C4. Would have preferred the giulietta but the C4 was also a good car "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BERGAMO, IT - Reviewed by MIHNEA ALEXANDRU - 27 February 2023
" Good service, Good car, good price "
" Very professional assistant at the desk. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by SHLOMO - 27 February 2023
" I was not able to add insurance coverage the last day before rental and this caused me some significant worries "
" Somehow I did not add the full insurance coverage when making the rental, and l was told it would cost 170 euros via Sicily by car. So I did not select to add, and was given a bad look from the employee, telling me that it will be dangerous since i am doing an early dropp off (4:00). This resulted im me dropping the car early and renting another car for the last day "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by EVELINA - 26 February 2023
" Its very uncomfortable to get not full refilled tank. Its hard to return for the same level. "
" Very dirty car panel and empty window screan washing liquid "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 6
ROME, IT - Reviewed by ROBERT - 25 February 2023
" I always book cars through Autoeurope. Always found support from them. Good prices and excellent cancellation options offered. "
" Positive all round experience. Efficient pick up and drop off. Car was satisfactory. "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
BERGAMO, IT - Reviewed by ZOLTAN - 25 February 2023
" I like it. "
" I ordered a Fiat 500X and I get an Renault Clio. For me not the same level. The car was very simple. "
Overall Value: 6 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 4
BARI, IT - Reviewed by SCHIFFER - 16 February 2023
" The staff was fine the car was used, inside dirty and smells. Last time I was much lucky than now "
" Unfortunatelly, the car was not clean inside, smells :-( We were with kids so... "
Overall Value: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 2
BOLOGNA, IT - Reviewed by IOANNIS - 16 February 2023
" The car very old "
" The car was very old and has a lot of damages "
Overall Value: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 5
ROME, IT - Reviewed by RAMON - 16 February 2023
" Had a 2-car choice... but could only take one of them because the other did not have a set of winter tyre chains in the back booth. This when this is by law. not very pro-active staff at counter I'm afraid. No worries, will shop elsewhere next time round. "
" Not very helpful service at the pickup counter I'm afraid. "
Overall Value: 4 Efficiency of Counter Staff: 6 Expediency of Drop-off: 8 Condition of the Vehicle: 7
BERGAMO, IT - Reviewed by LYNNE - 16 February 2023
" Smooth experience, no problems, thank you! "
" Excellent. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by ADRIAN GHEORGHE - 15 February 2023
" The car was exactly whatt we book "
" The car was dirty outside and inside "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
BARI, IT - Reviewed by CHRIS - 15 February 2023
" Bad "
" Clutch and brake pedal were not ok we phoned them and they told us car is not going to stop keep using it we left it in a secured parking place in Matera and the following day the clutch was stuck and we could not use it,after an hour something,towing came they did not bring us another car we had to take taxi,they said they will not refund us for that day,they will not give us another car they only will refund us taxi to airport,we spent a lot to continue with our day and we bought premium insurance with them paid 80 euros never again with Nolleggiare "
Overall Value: 1 Efficiency of Counter Staff: 8 Expediency of Drop-off: 3 Condition of the Vehicle: 1
ROME, IT - Reviewed by JESSE - 13 February 2023
" Tires and windshield wipers were in very poor condition. We rented for 18 days and toured Italy and Sicily. It rained for quite a bit and having bad wipers and bald tires wasn't very fun! "
" Tires and windshield wipers were in very poor condition. We rented for 18 days and toured Italy and Sicily. It rained for quite a bit and having bad wipers and bald tires wasn't very fun! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
MILAN, IT - Reviewed by DIMITRIOS - 11 February 2023
" All good. "
" All good "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 10
MILAN, IT - Reviewed by VALERIO - 11 February 2023
" Mediocre "
" Reserved Peugeot and received a Lancia. Car was damage in several places. Staff that received the car back was absolutely unfriendly and rude. "
Overall Value: 5 Efficiency of Counter Staff: 8 Expediency of Drop-off: 5 Condition of the Vehicle: 5
BERGAMO, IT - Reviewed by LORRAINE - 09 February 2023
" Booking very straight forward and good selection of cars to choose from "
" Still waiting for a response regarding the payment I made to ahtoeurope and the amount Avis entered onto my invoice "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 8
CATANIA, IT - Reviewed by MATEJA - 08 February 2023
" Perfect! Will use again. "
" Everything was smooth and overall great! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TURIN, IT - Reviewed by MILKO - 08 February 2023
" I already recommend it to my son''s next rental! :) "
" Everything was smooth and fast "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by LAURA - 31 January 2023
" Best prices on the market, flexibility and kindness. Definitely recommend "
" Almost new car, very kind and effective service. Best prices on the market "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TREVISO, IT - Reviewed by DOMENICO - 28 January 2023
" Overall I will still order my car hire from Autoeurope but will think twice to use drivalia "
" They gave us a downgrade of the car without any excuse. Autoeurope later refunded us €15. Tries to call them dor 3 days during our hire with no one answering the phone. Car was scratched all over with the windshield also chipped with cracks. "
Overall Value: 6 Efficiency of Counter Staff: 6 Expediency of Drop-off: 6 Condition of the Vehicle: 5
MILAN, IT - Reviewed by VLADIMIR - 26 January 2023
" Great service at all. "
" Great service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by KRISTIAN - 24 January 2023
" My only concerns were with the Milan Malpensa airport. The rental return spot was hard to find and badly signposted, no gas station near the airport - the one I found was really tiny and well hidden a couple of miles away. I had a lot of luggage and sports Equipment so I needed a trolley - very haed to find when returning the car. There is a trolley automat in parking hall, but it did not work. Also the next two automats in the terminal were out of service. it took me 15-20 minutes to run arounf the terminal and find a trolley, which is ridiculous. A very long minus for malpensa. "
" Alamo / Locauto did a great job on all accounts. Excellent staff, fast handling of everyhting, almost new car, no waiting. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
CATANIA, IT - Reviewed by NENAD - 24 January 2023
" Very efficient and professional! "
" Very smooth pick up and we were given a choice of 3 cars "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by MICHAEL - 24 January 2023
" Good price, fast registration "
" Car had worn front tyres, had really hard time to move on light snow. The other car we rented was fine. Also, no antifreeze on wipers fluid, broken USB input on Can nav. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
TREVISO, IT - Reviewed by ANDRIUS - 23 January 2023
" In ovwrall would be good, but I booked an automatic car, it was sicilycars, but something went wrong and I repeated everything on the booking, and only after payment I realised that instead of sicilycar budged appeared and not an automatic cas, bis manual gearbox. Price was the same. I asked about possibility to have an automatix gear box, but they offered to pay 6€/day... "
" I payed full insurance at Auto Europe, but stuff at the desk suggested to cancell that insurance and to take one straight from them, mentioning that insurance from Auto Europe does not work, it was a surprise for me than in case of accident they would charge me and I should claim to get money back. Next surprise was at car return, guy informed that they will not give me back all money they reserved, as I choosed an insurance. And here I told, that I do not agree, as I choosed insurance straigjt drom Auto Europe, but he showed me that insurance was includes in my contract which I signed at the pick up desk. And that's my fault that I didnt check what did they put. In total they deductes 140€, for one infant chair and child foamy cushion, tslling that insurance was like a packaged with chairs, or something... "
Overall Value: 6 Efficiency of Counter Staff: 6 Expediency of Drop-off: 9 Condition of the Vehicle: 7
MILAN, IT - Reviewed by SVETLANA - 20 January 2023
" Good afternoon. As for the car rental itself, it's OK. There's a financial problem. A 500 eur deposit has been frozen. And then 500 were completely withdrawn. Very strange. No one answers my refund requests. "
" Good afternoon. As for the car rental itself, it's OK. There's a financial problem. A 500 eur deposit has been frozen. And then 500 were completely withdrawn. Very strange. No one answers my refund requests. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by ORHAN - 20 January 2023
" You could give more agressive pricing "
" Robot like counter staff "
Overall Value: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 9 Condition of the Vehicle: 7
BERGAMO, IT - Reviewed by PAVLIN - 19 January 2023
" Nothing "
" The car was not in good technical condition - the pads were worn out, and this was not reported anywhere on the dashboard "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 3
MILAN, IT - Reviewed by SHAI - 18 January 2023
" Very easy - great prices! "
" Excellent service, free upgrade, easy return (late night). "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by MARCO - 12 January 2023
" Auto Europe is a warranty! "
" Everything ok! Good experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by NIKOLAY - 12 January 2023
" Everything is perfect ! "
" Everything is perfect ! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by NIKOLAOS - 09 January 2023
" Very satisfying "
" All were perfect "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TREVISO, IT - Reviewed by ANTON - 08 January 2023
" Autoeurope excellent as usual. "
" Nice car. Professional and helpful staff. No problems. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by ZOLTAN - 25 December 2022
" Good new company "
" Nice, clean new car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by STEFANO - 24 December 2022
" Clean car, great price "
" Clean car, great price "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOLOGNA, IT - Reviewed by STEIN - 19 December 2022
" I have so far been very satisfied with AutoEUROPE but will reserve praise until I see the present issue with SBC resolved. "
" On November 9, after having had several contacts with the Bologna SBC office, I had to send a formal complaint to the SBC HQ: I refer to above rental agreement and below email [INVALID] In summary: I have rented a car with you several times before with only good experience. This last rental has not been a positive experience. Ref rental agreement #240205560, rental period 30.10-7.11.22 When I took out the car in Bologna on 30.10, we were delayed to a lunch appointment but checked the exterior of the car. Unfortunately I did not check the tank level and the milage until after out lunch on the 30.10. Then I noticed that the tank level was below half, and the milage given in the contract not correct. I have not received any feedback after November 9. WHat I have not appreiciated is the fact that the local SBC office seems to have ignored the fact that they can't explain the milage difference between the actual milage when I checked out the car and the milage they issued my contract with. They have not presented any proposals on the fact that the tank was half empty when I checked out the car either. "
Overall Value: 1 Efficiency of Counter Staff: 6 Expediency of Drop-off: 3 Condition of the Vehicle: 1
CATANIA, IT - Reviewed by KEVIN - 15 December 2022
" Overall satisfied "
" Car was not clean "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
VERONA, IT - Reviewed by FELIPE - 12 December 2022
" easy and convenient "
" everything fine. Brand new car and servicial staff "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TREVISO, IT - Reviewed by SIMON - 10 December 2022
" Nothing to complain "
" Excellent service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FLORENCE, IT - Reviewed by KARA - 06 December 2022
" Dissatisfied that after choosing a car & entering US as residence, was redirected to a higher priced list of cars. "
" I feel I was grossly overcharged for a scrape! Disappointed in the lack of a customer restroom, or even a working employee restroom. "
Overall Value: 6 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 10
ROME, IT - Reviewed by JOÃO - 06 December 2022
" Charged more than agreed in contract "
" I had a good experience with the car, but I was charged twice... once from the Autoeurope company, and one other time from Hertz, a value different from the contract "
Overall Value: 5 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
BOLOGNA, IT - Reviewed by LAURENT - 29 November 2022
" Very good in Bologna. "
" Good in Bologna. Not sure in Malpensa, after my last experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by BRIAN - 27 November 2022
" Have always had good results with Auto Europe in the past...please do not let Maggiore drag you down to their level. "
" Worst ever...they charged me for extra insurance that I did not want or need, the cost was as much as the rental itself. When I inquired I was sent the "invoice" with no proof. I debate between deceptive and fraudulent to describe their practices. Never again will they get my business. "
Overall Value: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 7 Condition of the Vehicle: 7
BARI, IT - Reviewed by SONJA - 25 November 2022
" It was not first time to make reservation by Auto Europe and we had very good experience gill now "
" Recommended, we got better car than ordered, clean, perfect drive "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CATANIA, IT - Reviewed by MATJAZ - 24 November 2022
" Fast and Easy "
" Very nice expiriance with B-Rent. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MILAN, IT - Reviewed by MARCIS - 23 November 2022
" Overall great! Very kind personal in drop-off. "
" The signs from desk to parking place for car pick-up in Milan Malpensa was not visible for particular provider and it took an extra time to find it. An I saw that other Interrent clients had the same challenge. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by CARLOS HENRIQUE - 23 November 2022
" Nice to meet u guys "
" Quick Checkin anda checkout. Nice car. 10/10 "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by PAIOLO - 21 November 2022
" everything ok "
" really satisfied "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ROME, IT - Reviewed by MECISLAV - 21 November 2022
" I always use Cicily by Car during my business trip in Italy "
" rented cars in good conditions "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 5 Condition of the Vehicle: 8
CAGLIARI, IT - Reviewed by CARMELO - 21 November 2022
" My experience was very good fast check out when returning the vehicle. "
" The only issue was , because I bought the super cover insurance with the booking , because it was advertised that it's cheaper, when I picked the car that the insurance cover that I bought doesn't cover me , so I have to purchase an other insurance which cost me an other €76 . The car from moventur ànd experience was great. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOLOGNA, IT - Reviewed by RALUCA - 19 November 2022
" Great, as usual! "
" The best experience I ever had renting a car in Italy. I almost didn't believe it. Easy pick-up, easy drop off (maybe because it's not full season), brand new Mini Cooper Countryman, automatic for an great price. Thank you! For those who cannot find the pick-up point, it's the small parking lot/ turning point next to Merci Cargo. You take left once you exit the airport, pass the bus parking, follow the bike/ pedestrian line under the suspended railway. On the left you'll see Merci Cargo. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by ROCCO - 11 November 2022
" Easy Booking, Nice offer, Readable website "
" Everything went smooth and allright "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MILAN, IT - Reviewed by LUIS ANDRES - 08 November 2022
" Everything was expedited and without problem "
" Good experience with Alamo, the only negative thing was that they give me a different category car, I payed for a SUV and received a small car.... "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
OLBIA, IT - Reviewed by ZORAN - 05 November 2022
" Everything went quickly and smoothly. The car (Citroen) was big, relatively new and great. No troubles at all. "
" Everything great, but there are hidden costs: The client has to additionally pay for the cleaning of the car (12 EUR). "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by MARCIS - 05 November 2022
" WILL COME BACK NEXT TIME! "
" ALL WAS GREAT! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by MARIUS - 05 November 2022
" I was recommended autoeurope myself and used it multiple times in the past. That's my go-to option "
" Got great price, no lines, fairly new car, dropoff at different airport. Unfortunately they didn't have a childseat but I haven't booked one up front either. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by RALPH - 04 November 2022
" A good experience overall. The prices were competitive and the website is easy to use. "
" Overall, I had a very good experience. The drop-off experience was not as clear where to go. It would have helped if the staff had explicitly reminded me that the drop-off location was different than the actual Hertz office. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 5 Condition of the Vehicle: 10
BOLOGNA, IT - Reviewed by FABIO MASSIMO - 03 November 2022
" Great! "
" All perfect "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by DAN - 03 November 2022
" Very likely "
" We paid for extra charge because we arrived after 11PM(closing time). But the experience with them was great! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAMEZIA TERME, IT - Reviewed by NIGEL - 02 November 2022
" Always an efficient, reliable and trouble-free rental experience "
" Always an efficient, reliable and trouble-free rental experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FLORENCE, IT - Reviewed by VALERIE - 31 October 2022
" Auto Europe was fine. "
" First of all, many dings on the car. were NOT marked so I had to go over the whole car and add all the dents. Secondly, the car was not cleaned. There were cigarette ashes ,dirt and sand in the car. The attendant did partially vacuum the car for me but it was gross. "
Overall Value: 5 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 1
MILAN, IT - Reviewed by MICHAEL - 31 October 2022
" Easy rental. "
" The car was clean and felt great to drive but the engine made a weird rattling noise which was a bit unsettling. But the car made it through 1400km without any issue. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 7
ROME, IT - Reviewed by MEHR - 31 October 2022
" The staff was professional and expedient. First time with centauro and we'll rent with them again for sure "
" Excellent experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by RONALD - 30 October 2022
" Everything went well "
" Our car was ready at pick up, the staff explained the contract effectively "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VERONA, IT - Reviewed by YAEL - 27 October 2022
" We expect AUTO EUROPE to reccommend trusty businesses, but there is that thing with the deposit specified above. "
" The car was in a good condition and functioned well. The stuff were nice and efficient. Yet, it has been more then 2 weeks since the car was returned, but the deposit is still not cancelled. "
Overall Value: 5 Efficiency of Counter Staff: 4 Expediency of Drop-off: 6 Condition of the Vehicle: 8
MILAN, IT - Reviewed by MARIO - 27 October 2022
" should specify how to get to the car rental outside of the airport "
" no check-in indications "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
CATANIA, IT - Reviewed by SIBA SHANKAR - 26 October 2022
" its easy and make it simple! Thank you "
" very good guys "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TREVISO, IT - Reviewed by SIMON - 25 October 2022
" exceptional service "
" exceptional service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by VIDMANTAS - 24 October 2022
" Normal. "
" Normal. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 9
BOLOGNA, IT - Reviewed by ILIA - 23 October 2022
" It was convenient and easy to book "
" Returned the car we received due to leakage of fuel/ oil. The second car we got was good "
Overall Value: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 5
VENICE, IT - Reviewed by DMITRI - 23 October 2022
" Everything clear and concise. "
" During the pickup they required a credit card. I did not have one, but their explanation was that this is incase there is damage, so that they can get their money. After showing them that I had purchased full damage waiver (0 EUR), they agreed to give me the car, since they would not need to claim on damage regardless. Whoever had the car previously smoked in it, and of course it is nearly impossible to get all the smell out, so there was a trace of the smell. Also the windshield had some weird grease from the inside, making it reflective at night. Had to clean it. Dropoff was a little confusing - their office opens at 9. But there is a box to drop the key in at a slightly different location. This was not explained at pickup. "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
ROME, IT - Reviewed by STEFÁN ÓLAFUR - 22 October 2022
" Everything was at it´s best. "
" Good car !! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRINDISI, IT - Reviewed by RONNY - 22 October 2022
" Overall the value was good but the car was a disappointment. "
" Communications at the counter were poor and the car itself had over 90,000 klms, was dirty and in desperate need of maintenance including new wiper blades. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 6
MILAN, IT - Reviewed by ROBERT - 21 October 2022
" I would recommend booking through Auto Europe. Very easy, good value. "
" Everything was smooth and easy. We had a breakdown in the middle of our trip and had to swap vehicles, and everyone we encountered from LeaSys was helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by BURTON - 21 October 2022
" Yet another reliable and seamless car rental experience with Auto Europe - my go-to online car rental portal for Europe. "
" The car pick up with Hertz at the Rome airport was smooth. Though the queueing time at the registration counter took a little longer than expected, all the the staff I encountered, including those at the car collection point, were friendly and helpful. The car was in good driving condition and quite new. The car return was hassle-free. Most impressed with the staff who attended to me. I miscalculated the duration of my travel itinerary and ended up returning the car one day late. The staff processed the one day extra charge very efficiently, with pleasant reassurance that there was no further additional deduction. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by ALEXANDER - 18 October 2022
" We like your company! "
" Generally we are satisfied, a little bit delay at counter, also car was not so new one... "
Overall Value: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 7
BARI, IT - Reviewed by LAURA - 14 October 2022
" The counter staff in Bari are very helpful. "
" The counter staff in Bari are very helpful and friendly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PISA, IT - Reviewed by BOB - 14 October 2022
" Love the experience with Auto Europe. Hated the experience with Sixt. Which is strange as normally they are good. "
" I paid for a BMW X1, got offered the "upgrade" which was the Jeep Compass, which was cheaper to start with. Then the lady tried to sell me the all in package for 55 euro's a day. I told her that I already have full coverage, she still tried to push it. Seems to me that Sixt is too aggressive to cross sell. Did not get a refund for the cheaper car. Would never go for the more expensive option in the category as it is a scam with them. "
Overall Value: 3 Efficiency of Counter Staff: 4 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ROME, IT - Reviewed by TOM - 12 October 2022
" It was a good booking experience. The driving - not so much "
" The car was not in good shape, multiple bumps and dents, almost could not carry its own weight uphill (unless in 1st gear) and sometimes could not mechanically enter reverse and I had to let it roll a bit in neutral before the gear knob agreed to stay in reverse. I've driven this specific model on other occasions with no such problems "
Overall Value: 6 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 3
MILAN, IT - Reviewed by PAUL - 12 October 2022
" The site gives you a great side by side comparison tool, showing you the best prices. I also use its no-deductible fare to make my mind at ease. I always use AutoEurope, never been disappointed. "
" You sometimes hear horror stories about renting a car in Italy, but I must say that renting one at Europcar feels very much like renting in a major agency in the US: simple, fast, efficient, and without pressure. I highly recommend it. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by IVANA - 11 October 2022
" Super "
" Super "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FLORENCE, IT - Reviewed by DARRYL - 11 October 2022
" Overall it was good. Just slow at the counter. "
" The counter staff spent far too much time (25 minutes) trying to accommodate someone who didn't have a reservation. Priority should be given to those with reservations. "
Overall Value: 8 Efficiency of Counter Staff: 6 Expediency of Drop-off: 9 Condition of the Vehicle: 7
BERGAMO, IT - Reviewed by OLIVER - 11 October 2022
" Excellent price! I saved over 200 euro by cancelling a booking ( free of charge) that I had made months before and booing this one 2 weeks before departure. "
" The staff were efficient at the Milan Bergamo office. The car had bumps, dents and scratches on every wheel and panel and a seat was stained. We made sure that we took loads of photos just in case we got charged fee them and requested that the stained seat also got put onto their list as it was not listed. We took the car back a day before we left the country as our flight was much earlier than the office actually opened. We were worried about getting charged for the various dents but everything was fine. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
MILAN, IT - Reviewed by MALGORZATA - 10 October 2022
" All good "
" Although there was an issue with the fact that my credit card is issued in Czech, while I am Polish citizen (living in Czech), we managed to solve it (luckily I had my Czech insurance card with me). The person who prepared the car was really nice, helpful, checked all the old scratches with me one by one. Also, the check-out was super fast and friendly. I had to wait approx 1 week to unlock the deposit but I am happy to actually have it unlocked at all :) (given the experience with other Italian car rentals). Thank you, guys!! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CATANIA, IT - Reviewed by JAMES - 10 October 2022
" I will appeal additional credit card charge through my credit card company. If you can assist, please do so. "
" Auto Europe billed my credit card for payment $488.15 for the rental. Sicily billed my credit card $788.32. We did add an additional driver which should have been an additional charge of $120. We have been double charged for this rental. "
Overall Value: 8 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by CHRISTOPH - 09 October 2022
" :-)recommendable "
" pickup and return very professional and fast "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by JAN - 08 October 2022
" auto europa thus far turned out to be quite reliable "
" they charged me an excessive fee for insurance, because I just missed the total reservation on my credit card (unexpectedly and by sheer coincidence) by ca. 50 euros and refused any other solution "
Overall Value: 4 Efficiency of Counter Staff: 3 Expediency of Drop-off: 9 Condition of the Vehicle: 9
BARI, IT - Reviewed by J C - 08 October 2022
" Easy booking, easy changing car preference, handy website "
" Quick pick up, clean car, nice price "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by SIOBHAN - 06 October 2022
" Worked well "
" Very good service, car exactly as expected. Hybrid which I wasn't expecting, very economical. 15 minute wait in terminal but several flights arrived together and we were very late. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by JOHN - 05 October 2022
" Very satisfied "
" Very straightforward car rental and drop off "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
CATANIA, IT - Reviewed by PELAGIA - 05 October 2022
" Autoeurope is an excellent site. "
" Great staff in the airport of Catania. We had a problem with the car and the communication via the phone was not good. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MILAN, IT - Reviewed by IGOR - 04 October 2022
" the car was in excellent condition. "
" everything went well "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by VESA - 04 October 2022
" Easy to compare alternatives "
" Smooth service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by DONNA - 03 October 2022
" Good customer support in advance of trip "
" Thorough introduction to car, clear review of documents "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRINDISI, IT - Reviewed by GERRIT - 03 October 2022
" top "
" Pleasant and efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by ALEXANDER - 01 October 2022
" Insurance coverage is still a bit of a jungle. Would be nice to get simple small/medium/large option with what is covered and what not in simple plain english. "
" Wrong car type should be an upgrade if you specify the exact car type on the booking. Now it was a slight downgrade instead. "
Overall Value: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 6
MILAN, IT - Reviewed by PATRICK - 30 September 2022
" I have been using Auto Europe for last 4 years and I am very happy with their services. "
" I have been using Leasys for last 3 years and I am very happy with their services. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by ERAN - 30 September 2022
" Auto Europe should be responsible for any car rental company and should provide emergency number, last time I had to cancel my reservation in Montreal "
" The main issue was that I had a problem and there was no way to contact Sicily By Car, the 24/7 can only come and tow the car, but can not complete the mision and make sure you'll get a new one, The main office can't be reached after tens of phone calls and the number of Sicily in Naples is wrong (the number printed on the rental aggreement) I had a problem with the car and to spend 7 hours just to fix it. "
Overall Value: 5 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
CATANIA, IT - Reviewed by KARL - 30 September 2022
" Very good expirience. When I checked the rental price I paid and it changed, we arranged without a problem. "
" Every thing is OK, except the car vas very dirty inside. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
BARI, IT - Reviewed by DANIEL - 29 September 2022
" My experience with Auto Europe was ok but think rental car agencies that work with Auto Europe should be required to behave in an acceptable fashion in order to participate. We paid for our car in full ahead of rental to avoid this type of situation but still had to deal with dishonest rental car agents. "
" Brought the car back and Avis agent said the outside was dirty and I needed to get it washed (I'm on vacation in Italy...??) It was a black car and a bit dusty but nothing a hose down wouldn't clean right up. I've never been asked to wash a rental car on return before. He said he had to charge me 60 euro for "full detailing" but if I wanted to I could pay his friend 20 euro to clean the car. I refused both but was thoroughly irritated by the entire interaction. The agent got upset with me for refusing to sign the credit card bill and we left. I couldn't believe it. "
Overall Value: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 8
TREVISO, IT - Reviewed by STEFAN - 27 September 2022
" Positive "
" Prositive "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 10
ROME, IT - Reviewed by MARIA - 27 September 2022
" Car pick-up and drop-off was very fast! "
" Car pick-up and drop-off was very fast! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by GEORGI - 26 September 2022
" Everything with the booking was fine. "
" Everything with the rental was fine . "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ROME, IT - Reviewed by EDWARD - 25 September 2022
" Perfect "
" Perfect "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
OLBIA, IT - Reviewed by PLAMEN - 24 September 2022
" Positive "
" Satisfied "
Overall Value: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 9
VENICE, IT - Reviewed by TIAGO - 23 September 2022
" Great customer service and efficiency "
" Great experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by MICHAEL - 21 September 2022
" Excellent "
" Very easy to pick up and drop off "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOLOGNA, IT - Reviewed by ALEXANDROS - 20 September 2022
" VERY GOOD EXPERIENCE AS USAL ! "
" VERY GOOD "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
BOLOGNA, IT - Reviewed by IVAN - 19 September 2022
" Always had good experience with Auto Europe "
" I had booked a FORD KUGA (or similar). I was told that Kuga was not available and that I will be given an upgrade but instead of an upgrade I got downgraded. I got a dr5 (new Chinese car brand which I had no idea about) which is smaller and has a much smaller luggage boot which made our trips difficult. "
Overall Value: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by VITALI - 18 September 2022
" ok "
" ok "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOLOGNA, IT - Reviewed by STEFANIE - 18 September 2022
" key 'n go was perfect, route discription to pick up was not correct (we had to turn left instead of right and there was no tunnel). "
" Nobody present at the office at time of drop off (1 pm). We left the keys on the desk in the office. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 5 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by ALLAR - 16 September 2022
" Good site for the price comparisson. "
" Long waiting time in pick-up. Car was with big damages and not all the damage was written in documents. Later they blamed me for the damages. "
Overall Value: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 3 Condition of the Vehicle: 1
BERGAMO, IT - Reviewed by MINDAUGAS - 15 September 2022
" Autoeurope is the best car rental service provider "
" The car was clean and in good condition. Friendly staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAMEZIA TERME, IT - Reviewed by CHRISTIAN LEE - 15 September 2022
" When I picked up the car I was told I need to pay insurance (ideally it's included or mentioned before) "
" Really happy with the overall service, would rent again! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by APOSTOLOS - 14 September 2022
" everything on your side worked perfectly "
" Car was not full with gas when I got it from the parking. I refuel it (diesel) with 35 euros. I took also photo of the display for this. My itinarery was Rome . Sienna, Florence, Bologna. On every overnight stop I car was parked on vallet parking. On the route Florence - Bologna oil indicator light up! and I had to stop and add 1 litter of oil (21 euros) , which is not common for a rent a car vehicle! On the airport drop off i informed the staff they were willing to pay me for the oil but they need some time because they said it should be done by cash! I said you have deposit for the drop off charge (they said to me initially that the drop off would cost 141 euros! ) on my card why you just don't make a reduction on this? Anyway I was in a hurry so I didn't wait to give me the 21 euros. Surprisely my card has been charged with the amount of 252.47 euros and I don't know why. "
Overall Value: 5 Efficiency of Counter Staff: 9 Expediency of Drop-off: 1 Condition of the Vehicle: 5
NAPLES, IT - Reviewed by JOÃO PAULO - 14 September 2022
" Excellent "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by MARK - 14 September 2022
" Auto Europe booked me with Sicily by Car who I have used many times in the past, a great, easy experience overall. Thank you Auto Europe, you always find me the best prices. "
" Auto Europe booked me with Sicily by Car who I have used many times in the past, a great, easy experience overall. Thank you Auto Europe, you always find me the best prices. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by XANTHOS - 13 September 2022
" Vehicle was dirty inside and smelly. The rear trunk internal cover was broken "
" Vehicle was dirty inside and smelly. The rear trunk internal cover was broken "
Overall Value: 6 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 4
CATANIA, IT - Reviewed by GUILLERMO - 13 September 2022
" No complaints at a al! "
" Easy to use and very helpful employees "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by ULDIS - 12 September 2022
" Very good! "
" Exelent service! Recommended! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by LORIS - 12 September 2022
" Best service ever ! "
" Car was clean and pretty "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
OLBIA, IT - Reviewed by ADI - 12 September 2022
" Everything smooth "
" Counter agent tried very hard to sell us additional insurance and car upgrade for unreasonable price. It was possible to see him becoming angry because of my refusal. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FLORENCE, IT - Reviewed by EMMA - 11 September 2022
" I would recommend "
" The experience from collection to drop off was seamless and easy. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by JOSEPH - 10 September 2022
" Got exactly the car ordered. Car in good condition "
" Fast checkin and drop key. Efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by THORSTEINN YNGVI - 09 September 2022
" Easy to brows through and good prices. "
" The car was not what I orderded, neither the size or quality. "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
BERGAMO, IT - Reviewed by GEORGI - 09 September 2022
" Easy to book or change the conditions of the rental. "
" Very slow counter staff, continuously proposing additional coverage insurances, with providing misleading information as well. I will definitely not recommend this Europcar location (BGY). I haven't encountered any significant problems with Europcar in other locations so far. "
Overall Value: 8 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 8
NAPLES, IT - Reviewed by GREG - 08 September 2022
" All very good "
" All was in order "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FLORENCE, IT - Reviewed by VICTOR - 06 September 2022
" Fully recommend. "
" Easy booking process, transparent pricing including all insurance options. Excellent vehicle. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by WAI EN - 05 September 2022
" Should ensure that your Service Provider gives your customers the car class they sign up for... "
" I booked a Citreon C2 but was given a C1 instead. That's a class downgrade! Wasn't happy but after more than 2 hours wait and with an empty stomoch, I just don't want to argue and took the car. Car was not clean and dusty inside and we had to wash it ourselves... "
Overall Value: 6 Efficiency of Counter Staff: 6 Expediency of Drop-off: 8 Condition of the Vehicle: 5
ROME, IT - Reviewed by GARRY - 03 September 2022
" Its very easy to use Auto Europe website when looking for a car rental. "
" Rental price was very expensive for 1 week. It took a very long time to process the paperwork at collection, which surprised us, as its always been very quick when we have collected a car before and there was no queue. "
Overall Value: 6 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 9
TREVISO, IT - Reviewed by VIOREL - 02 September 2022
" Ok "
" It was ok "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ANCONA, IT - Reviewed by CLIVE - 02 September 2022
" Couldn't have been better! "
" Extremely convenient for Ancona station. Very professional and easy. Zero hassle. Car upgraded and impressively clean and in god shape "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CAGLIARI, IT - Reviewed by EUGENIA - 01 September 2022
" all good "
" perfect "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by ALPER - 31 August 2022
" autoeurope is good always "
" very rude lady at the counter in the garage. tried to give me a bad car. It was even not cleaned. Then she said there is no car. After some arguing then same car with less km and clean appeared. very rude staff. "
Overall Value: 5 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 1
BARI, IT - Reviewed by MARCO - 31 August 2022
" Positive throughout "
" Good value, but average car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 8
BARI, IT - Reviewed by NIKOALAOS - 31 August 2022
" It was all perfect! "
" All was good! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOLOGNA, IT - Reviewed by BOYAN - 30 August 2022
" Be careful with a bigger car in Italy. Too many small one-way streets in cities. "
" Avis didn't have the car I booked but they gave me a free upgrade to Jeep Compass. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by MILTIADIS - 29 August 2022
" The overall expreince was positive. "
" I tried to reserve the car directly with Budget,however, could not get full acess to the site: would have liked to get points on my rental! "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by ANGELO - 29 August 2022
" excellent "
" excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by ELISABETTA - 26 August 2022
" Thank you "
" I didn t receive any final drop-off confirmation. "
Overall Value: 6 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 7
NAPLES, IT - Reviewed by ERICH - 25 August 2022
" The car was quite used in regards to the clutch but overall in a good condition. "
" A lot of stuff to sign, but Overall smooth experience. The whiper Fluid was completly empty, would be nice if this would be checked before renting it out. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BOLOGNA, IT - Reviewed by HORATIU - 24 August 2022
" if the question is about the experience with auto europe, the answer is: "smooth and no surprises, as usual" "
" Car was a wreck: dirty, full of scratches and very used (50k km). Noticing how many scratches it has, i asked a declaration from the staff handing in the car stating that i am NOT going to be liable for some of the scratches that were not already indicated in the car file - it was impossible to get that thing written down -> i lived with the hope that upon return i will not be the one asked to cover these already existing scratches - luckily it was not the case in the end. "
Overall Value: 5 Efficiency of Counter Staff: 4 Expediency of Drop-off: 9 Condition of the Vehicle: 1
FLORENCE, IT - Reviewed by CHRISTINA - 22 August 2022
" I wish someone had reviewed the car condition with me at pickup as there was pre-existing damage. I took a video of the car exterior just in case. Then, when I got an email after I had already picked the car it identified damage (a broken rear window wiper) that was not present. "
" The rental was with a Hertz branded counter and Hertz people so it was confusing as I was expecting Dollar. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CATANIA, IT - Reviewed by CLAYTON JUDE - 19 August 2022
" Overall experience was great "
" Staff where very efficient and car was great but with bumps already when received. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
CAGLIARI, IT - Reviewed by ALEXEI - 18 August 2022
" easy booking with good choices of car rentals... "
" we were given a smaller categorie than actually booked and lugage barely could fit. now we have to get a refund with the difference... hopefully "
Overall Value: 6 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 6
MILAN, IT - Reviewed by ASTRID - 16 August 2022
" Booking was easy and straightforward and when I couldn't reach Europcar I called Auto Europe's Italy number. Someone did pick up and they were very friendly and helped as best as they could. "
" The first car that we got from Europcar had a flat tire from the beginning. However, the tire pressure loss indicator did not light up until after a few kilometres, so then we had to drive some more to find a gas station to fix it. We had to replace the tire and then we took the car back to the airport. We were then given another car, however, we got rear-ended that very same evening. Luckily, nothing bad happened except for some scratches, but I nevertheless tried to call Europcar to register the incident. After three days we got another flat tire, and not due to reckless driving (we were driving on the small roads of Piemonte and got a wooden stick in the tire somehow). What are the tires in Italy made of? I've been driving for 15 years and I've never had a flat tire until now! When I finally managed to contact Europcar's customer service, they said there was no point in returning the car and I should instead try to change the tire myself, which we consequently did. Except for the first car, which we already got with a flat tire, I realise these things are mostly just unluck. However, Europcar's customer service in Italy is completely worthless. They don't pick up the phone, sometimes you get disconnected, and when someone does pick up, they might not even speak English. When they tell you they will call back, it might happen in an hour, or three hours, or not at all. It's very frustrating, which is why I wouldn't recommend Europcar to anyone, Their cars are basically okay. "
Overall Value: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 8 Condition of the Vehicle: 3
BARI, IT - Reviewed by MINDAUGAS - 16 August 2022
" Convenient web portal, information is clearly and conveniently presented both on the web portal and later by email. "
" Good car, good customer service - upsold me rent of higher class car, and I was really happy about that (good understanding of customer needs), everything was explained, etc. Price was high, but there was a vacation season, and other companies offered even higher prices. I will use AVIS services again when needed. p.s. I did not have any accidents, fines, etc. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
COSENZA, IT - Reviewed by SARAH - 14 August 2022
" It was a bit inconvenient to pick car up at Beginning of rental as it was late at night and outside of office hours. However at the end of the rental period we were dropped off at The rail station Very helpful staff. "
" Very efficient and friendly staff. Spoke English. He also drove us to the train station when we dropped the car off at the end of our rental. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
OLBIA, IT - Reviewed by DMITRIY - 10 August 2022
" Even during that tight travel period I could ultimately find the best prices only on autoeurope "
" I appreciated that check-in and check-out processes were quick and hassle free. No need for a printed voucher. The car itself was in ok condition, not a great one (not thoroughly clean) hence my note. "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
VENICE, IT - Reviewed by BRIAN - 09 August 2022
" good experience overall "
" efficient and met my needs - thank you "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 6
MILAN, IT - Reviewed by ALI - 08 August 2022
" This is my 6th rental with Sicily by car, I always get what I wanted, with no problems thought the renting experience "
" Everything went so smooth the lady at the counter in Malpensa Airport was super nice. New car, nothing to complain about. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENOA, IT - Reviewed by ADRIAN GHEORGHE - 04 August 2022
" Was very easy "
" The staff was very friendly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRINDISI, IT - Reviewed by MICHELA - 03 August 2022
" always the best deals "
" very fast and organised. Car was clean and very new. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by CHOI WAH - 03 August 2022
" so far so good. "
" i already have super cover but the sales lady still need us to buy full insurance and said many accidents will be involved of the renting. so i have no choice to accept full insurance. "
Overall Value: 7 Efficiency of Counter Staff: 3 Expediency of Drop-off: 7 Condition of the Vehicle: 6
ROME, IT - Reviewed by GODFREY - 01 August 2022
" Continued good service "
" Very efficient and easy to work with. Only issue was car was issued as without damage but infact did have two lots of damage. resolved OK. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
VENICE, IT - Reviewed by DAVID - 31 July 2022
" Auto Europe were excellent as always. Sicily by car were far from acceptable. "
" The car I reserved was unnavailable so I was given a heavily damaged replacement that was a lower grade to the car I reserved, appaling attitude from the agent at the desk who basically had a couldn't care less attitude. This was after she took my money for an extra drives and boster seat. I took the car as I had to come back to the airport to pick up my parents in law. Auto Europe couldn't have been more helpful and arranged with the car rental company to get me the car I had reserved. I was contacted by Scicily by car who assured me I would recieve a better car than I reserved but when I turned up at the counter the same unpleasant agent as before gave me another car in poor condition with huge mileage on it. I will never use this company again. Horrible service appaling cars. The only positive I have is that at least the interiors were spotless. "
Overall Value: 2 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 1
VENICE, IT - Reviewed by DOO WON - 29 July 2022
" reliable "
" reliable "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
NAPLES, IT - Reviewed by DAVID - 28 July 2022
" Autoeurope makes things efficient "
" Waiting time to pick up car was 1 .5 hours in a warm area. And the queue never ends!! "
Overall Value: 5 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 9
VERONA, IT - Reviewed by GEARÓID - 27 July 2022
" The staff that we met / spoke with both on the phone and at the office were friendly, helpful and professional. Leonida gave us good advice and showed us the car pointing out the damage before we took the car . She made sure that we were happy with everything before leaving the airport. Returning the car was hassle free. What can be a stressful event dealing with car hire companies, there was no stress with this company. I would highly recommend this company in Verona Airport. "
" Enterprise atVerona Airport are a pleasure to deal with, especially Leonida and Erica. I would highly recommend this this carhire company without hesitation. "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by AMIT - 26 July 2022
" The overall experience was fine but I feel the problem is it seems there's a disconnect between Auto Europe and the Rental Car Agencies. The car agencies specially if you have taken Auto Europe Insurance, make you feel you are in trouble unless you take their own insurance. I was so scared that I almost paid extra for their insurance. Agencies give you a feeling that you have booked a 'cheap' car so you get a cheap car and service. AutoEurope should work harder to bridge this disconnect. Also Auto Europe should give better, clearer and precise information to their users about what all Autoeurope would do and how they would address problems/ issues in case they get into trouble "
" The Venice Airport counter staffs attitude was very matter of fact (Almost curt) Vehicle allotted was very old (Run 65000+ KM) it had a big dent on one side and lots of small dents all over. In short, It was not a smooth ride. Went back to ask for a vehicle change and the counter rep. without even checking his inventory said there are no other vehicles and if I want to change will have to pay for an upgrade!! It was as if he was ready with an answer, as if he knew the vehicle was bad and I would come back. Am not sure and would not like to speculate (or accuse) but I get this feeling that the counter rep. racist? Had I been a white person would he have behaved this way? Overall am not at all happy with BUDGET ! "
Overall Value: 7 Efficiency of Counter Staff: 6 Expediency of Drop-off: 9 Condition of the Vehicle: 2
PALERMO, IT - Reviewed by MARIUS - 26 July 2022
" Good "
" Good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BERGAMO, IT - Reviewed by KASPARS - 25 July 2022
" I am satisfied with the service. The price was better than HERTZ's offer. "
" Overall, I am very satisfied with the service provided. There were difficulties with the car transfer, because I couldn't really find the directions. The car was rented in the city of Bergamo and I was at the airport for the first time, and the Waze program could not find an exact indication of where to drop off the car. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 10
ROME, IT - Reviewed by SUSAN - 24 July 2022
" Positive overall "
" Good experience. Only one person at counter at Rome airport so a long wait but otherwise no issues "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TRIESTE, IT - Reviewed by ROBERT - 24 July 2022
" I had a voucher which included cross border travel and at time of booking with Autoeurope I had clearly indicated I needed to travel to Slovenia and Austria. When I went to pick up the car at Trieste airport Leasys staff told me their rentals do not include cross border travel. I immediately called your Autoeurope customer service and they settled the matter with Leasys to my satisfaction. However please make sure conditions you agree with suppliers are clear so that unpleasant surprises are avoided. "
" I had a voucher which included cross border travel and at time of booking with Autoeurope I had clearly indicated I needed to travel to Slovenia and Austria. When I went to pick up the car at Trieste airport Leasys staff told me their rentals do not include cross border travel. I immediately called your Autoeurope customer service and they settled the matter with Leasys to my satisfaction. However please make sure conditions you agree with suppliers are clear so that unpleasant surprises are avoided. Standard of car supplied was excellent. "
Overall Value: 6 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by HAKAM - 24 July 2022
" Ok "
" No one was at pick up office location in train station, notice on door said that they will return shortly. Waited for 40 minutes and no one showed. Had to call them and they provided a different address to go to "
Overall Value: 5 Efficiency of Counter Staff: 3 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALERNO, IT - Reviewed by CHRISTOPHER - 24 July 2022
" All fine "
" All went very smoothly. The only thing that came as a surprise was having to pay an additional fee for cleaning the car. This has always been included previously "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
OLBIA, IT - Reviewed by DIRK - 23 July 2022
" Efficient service and well organised "
" Friendly and efficient staff "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by BOURGOGNE - 22 July 2022
" All good "
" Very good No issue "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MILAN, IT - Reviewed by STEPHANIE - 21 July 2022
" Good. "
" Pleasant staff, easy check in and check out process, everything is done electronically and signed contracts and information automatically sent to email at both check in and check out. We were given a hybrid car, which consumed literally nothing, so kudos for the move to a more sustainable fleet. The only reason for the 4 stars instead of 5 is because our pick up location was Milano Centrale Station and actually the office was 500m from the station! Ironically, we had to ask the Sixt people (whose office actually was at the station) and walk with luggage in the summer heat to get to it. This was not made obvious at the time of booking or anytime after. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by DAVID - 21 July 2022
" This was my first time using your service. The website was clear and straightforward, and the prices seemed competitive with other providers. Everything worked as expected, so I have zero complaints. "
" Overall, very positive. Paola, the branch manager, was completely prepared for my rental and have us an upgrade free of charge. She was also short staffed that day, and while we did have to wait a while, she was calm and efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TREVISO, IT - Reviewed by WILLIAM - 18 July 2022
" Very good "
" Very good "
Overall Value: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 10
BARI, IT - Reviewed by JAN - 17 July 2022
" The best ratio quality vs. Price "
" It was my first experience with Sicily by Car and very positive. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
SALERNO, IT - Reviewed by NATAN - 15 July 2022
" Good experience overall. "
" Quick pick up, great car, quick drop off. Good experience overall. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by HELLMUTH - 14 July 2022
" Overall good rental experience "
" Unfortunately a control light indicating low tire pressure had always been on. I checked the tire pressure daily but it was ok. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BERGAMO, IT - Reviewed by STEFAN - 14 July 2022
" The rest was ok. "
" My flyght landing time was changed and it was very hard to reach Sicily by car to request them to hold the car till I arrive. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CAGLIARI, IT - Reviewed by GORDON - 13 July 2022
" Very well served by both AutoEurope and Centauro. Thanks. "
" Luggage space for an Suv was limited "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
AREZZO, IT - Reviewed by MIHAELA - 13 July 2022
" Good experience "
" Nice experiece "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by ROGER - 13 July 2022
" I recomendet it "
" Perfect "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by PIETRO - 11 July 2022
" Overall i had to pay extra for having a diesel car and a breakdown service,not clear when i booked the car!!! "
" The car at collection point was a diesel vehicle with over 70000km.on the clock and i had to pay extra for a breakdown insurance "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 5
MILAN, IT - Reviewed by SOKOL - 10 July 2022
" Fast in check in and fast in drop off! Goldcar is inside the terminal so very convenient! "
" Except high price (which is common now a days) the rest is fine! I would prefer a better car (100,000 km the one I received)! "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
VENICE, IT - Reviewed by NIGEL - 07 July 2022
" Car given was not the one booked - I am not sure whether this was an upgrade but rather than a Jeep Renegade I got an Audi Q5 "
" Pick up time was delayed by 1 hour "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by CRAIG - 05 July 2022
" AutoEurope and Hertz were great. No issues. "
" Nice people to help with paperwork and getting the car. Car was perfect for what we needed on our Italy trip. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by ANTON - 04 July 2022
" very efficient service "
" very efficient service "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by MONICA - 04 July 2022
" Great and efficient booking with AutoEurope. Thank you! "
" Wonderful from start to finish with helpful and nice Hertz employees. The woman at drop-off helped get me a cart as we were overloaded with luggage and a baby. Everything was super great!! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by MICHAEL - 04 July 2022
" Can recommend Budget in Pisa airport "
" Was given the opportunity to upgrade at additional costs which I appreciated "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 5 Condition of the Vehicle: 10
MILAN, IT - Reviewed by DIMITRIOS - 03 July 2022
" Satisfied. "
" Pre-registration with Interrent Key'n go did not recognize my greek national ID after several retries. Recognized my driving license though. Cannot understand why scanned documents are not allowed. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
VENICE, IT - Reviewed by THEODORE - 02 July 2022
" The girl at the desk was very helpful. When the van was not there, she first offered us two smaller cars for the same price. We were going to do it until we saw how small they were. Our party was five adults with five large suitcases as well as five carry-on. It simply would not have worked. Thus, we had to wait for the reserved van to arrive from Milan. "
" Our van was not available when we went to pick it up. When I made the reservation I told them our flight BA0598. arrived on Saturday 28 June at 21:45, but I was picking up the van Sunday morning at 11:00. We were staying in a local hotel and meeting friends from another flight at the car rental the next morning. When I arrived at the Sicily by Car desk I was told they looked at my flight number and assumed we we not arriving until that evening. Evidentially the same flight number is used several days a week. We had to wait for the van to arrive from Milan, get cleaned, etc., All in all, several hours of our time was wasted. I've used Auto Europe several times in the past and have always had a good experience. The condition of the van was another problem. I cannot believe a vehicle would be rented in such condition. The entire right side of the van had been destroyed. The right mirror housing was gone with the insides of the mirror visible, a huge scratch a foot tall and several feet long was in the sliding door, along with much other damage. I am sure some previous customer "took the side of the van out" while negotiating the four story ramp in the parking garage. However, although the van ran fine, it was certainly embarrassing to be seen driving it. Is it possible for me to send you photos of the van's condition upon our pick-up? I don't see any way to attach them to this customer feedback form. "
Overall Value: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 1
ROME, IT - Reviewed by JOSE - 01 July 2022
" Car was dirty inside "
" Huge line at Termini and slow processing time "
Overall Value: 10 Efficiency of Counter Staff: 2 Expediency of Drop-off: 10 Condition of the Vehicle: 3
ROME, IT - Reviewed by TRACY - 30 June 2022
" Autoeurope is still my favourite place for car rental. The individual rental companies vary a lot. "
" I chose to pre-pay the petrol and avoid hassle on a Sunday but I found it was overcharged compared to pump prices and an extra fee added on top. Other rental firms do not do that. Vehicle was badly scratched all over and indicated a low tyre pressure from day 1 so I don't think it had been checked fully after previous rental. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 7
VENICE, IT - Reviewed by RICHARD - 29 June 2022
" We had a very good experience and everything went well. "
" They helped as with a problem we had and there was no waiting in line. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOLOGNA, IT - Reviewed by CRISTIAN - 26 June 2022
" Easy, optimal experience. "
" Easy, optimal experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by DAN - 25 June 2022
" All smooth and easy "
" A breeze! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
OLBIA, IT - Reviewed by SEBASTIEN - 23 June 2022
" Nothing to add. "
" Very friendly staff, thank you! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CATANIA, IT - Reviewed by CHRISTINA - 22 June 2022
" It was a very good experience! I strongly recommend! "
" It was a very good experience! I strongly recommend! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by ANDREA GABRIELA - 22 June 2022
" Good "
" It was okey. Had to pay because main driver didn't have an international license so we had to change the name on the reservation "
Overall Value: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 7
ROME, IT - Reviewed by SABBA WORKU - 21 June 2022
" Paulo & Eugenio are two gems.. they are excellent staffs. "
" Impeccable service! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by SJOERD PETER - 19 June 2022
" Quite expensive for the value offered. "
" Too expensive / car did not come with working Radio + Bluetooth "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 6
BOLOGNA, IT - Reviewed by ANDREA - 18 June 2022
" For the car type, I needed two credit cards. Yr voucher was not so clear about that. it should have been highlighted much more "
" very polite and quick service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CATANIA, IT - Reviewed by VOJIN - 14 June 2022
" Good experience overall "
" Efficient and friendly "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 10
BOLOGNA, IT - Reviewed by VICTOR - 13 June 2022
" Easy to communicate and provide competitive prices "
" 1. I would prefer to communicate with Avis in English; 2. Staff at Bologna was very helpful but needed more time to explain insurance and petrol algorithm "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 7
BERGAMO, IT - Reviewed by TIMUR - 13 June 2022
" fast and competitive "
" There was a system error at the counter on checkin time, it took more than 30 minutes but staff was effort a lot to solve the problem. Other that this everything was so good. Drop-off was so easy and also staff was very kind. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BARI, IT - Reviewed by ALBERT - 10 June 2022
" Very pleasant experience "
" We had an almost brand new car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by PAVEL - 09 June 2022
" Pleasant "
" Great service "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 8
FLORENCE, IT - Reviewed by DANIEL - 06 June 2022
" Fast, easy, and reasonably priced "
" Quick and easy pickup and drop off "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MILAN, IT - Reviewed by ARIE - 03 June 2022
" THANKS "
" VERY GOOD "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
FLORENCE, IT - Reviewed by CHRISTOPHER - 01 June 2022
" I find Auto Europe easy to work with. Due to COVID, I had to cancel my initial reservation. It was easy and efficient. I received a refund expediently. (I initially investigated a refund from the rental company. I couldn't find a way to contact them; so, it was a relief to have Auto Europe do that on my behalf.) "
" Other than a rather long wait to check-in and obtain the car, everything was very satisfactory. "
Overall Value: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by VIKTOR - 30 May 2022
" I have booked a car via Auto Europe several times. I never had an issue. "
" I have 2 experiences with Leasys and both were fine. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BARI, IT - Reviewed by MARC - 30 May 2022
" Car was in good condition, but engine was weak "
" Good friendly personnel Fast transaction time "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BARI, IT - Reviewed by DING MAN - 30 May 2022
" Good "
" Good "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOLOGNA, IT - Reviewed by SIMON - 20 May 2022
" satisfied "
" satisfied "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by CHRISTINA - 16 May 2022
" Super! "
" Super "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FLORENCE, IT - Reviewed by CRISTINA - 12 May 2022
" easy to book "
" - at the pick-up the employee mixed the my reservation with a different person, - car dirty on the inside, - car with a lot of scratches, - the socket didn't worked, - it rained pretty badly and then I discovered that the windshield wipers were old and broken. I had to stop at the side of the road, because I can't see anything in front of me. It was night and my life was in danger because Sicily did not check the car at all. - problems with wheel pressure and wheel pressure sensors. I called Sicily and, because it was Sunday night, the only advice was to call the next day, because they have no solution at the moment. We were in the middle of nowhere. - Never again Sicily by car! "
Overall Value: 3 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 1
PISA, IT - Reviewed by LUCIAN - 12 May 2022
" very good "
" One day after returnig the car i have received the invoice for extra services that Maggiore desk operator added. I have signed a document only in italian, the operator's english was poor to basic .I asked before signing if there will be any additional cost and she said NO. It is the 1st time when an operator is adding cost without my request and consent.I have signed the document "in blind" "
Overall Value: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 9 Condition of the Vehicle: 7
CATANIA, IT - Reviewed by STILIAN - 11 May 2022
" Good prices and service "
" Brand new car, was the first driver. Staff fast and polite "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by NIKO - 11 May 2022
" Overall quite good experience "
" Desk service could be better. Even all details are in reservation phase still needs to fill manually. "
Overall Value: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 9
MILAN, IT - Reviewed by AKSEL - 11 May 2022
" Drop-off was comfortable "
" Service was nice, car was comfortable "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by VITTORIO - 11 May 2022
" No complaints "
" Everything went very well "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by ABDULLAH - 08 May 2022
" Euro outstanding experience very professional fast in replying and feedback and answers the questions and so elegant with the response to my inquiry and demands thanks you so much "
" Late of giving back the deposit And they didn't give back all the deposit I give even I fill up the conditions they ask about full fuel and cleaning of car .. they didn't return all the 200 EUR "
Overall Value: 6 Efficiency of Counter Staff: 4 Expediency of Drop-off: 1 Condition of the Vehicle: 9
GENOA, IT - Reviewed by CLAUDIU - 08 May 2022
" All good with Auto Europr "
" Dropoff is you parking the vehicle and taking the keys to the counte. Nobody comes to check it. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
BARI, IT - Reviewed by BAKÓ - 08 May 2022
" Very good "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by FILIP - 07 May 2022
" Correct, efficient "
" No comments "
Overall Value: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 9
OLBIA, IT - Reviewed by GUILLAUME - 06 May 2022
" Great "
" All fine "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by AMGAD - 04 May 2022
" i would do it again "
" the process was straight forward and fast "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by JOSE ERNESTO - 02 May 2022
" Excellent attention from the counter staff ILARIA!!! Our congratulations to her. "
" Excellent attention from the counter staff ILARIA!!! Very helpfull Our congratulations to her. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BERGAMO, IT - Reviewed by DIMITAR - 02 May 2022
" everything was fine "
" everything was fine "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by RENE - 02 May 2022
" Its quick, its easy! "
" Most of service good. I can not understand, why we had to wait for the confirmation for two days just to realize there was an other car than VW T-Roc given to us. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by KULDAR - 30 April 2022
" Very good "
" Very good experience. They waited for us when our flight delayed. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by DANIANA - 29 April 2022
" Always good "
" Always trying to sell you things for which they earn commission "
Overall Value: 7 Efficiency of Counter Staff: 2 Expediency of Drop-off: 6 Condition of the Vehicle: 4
SALERNO, IT - Reviewed by GUNNLAUGUR - 28 April 2022
" Easy and good rate. "
" I was given a Hyundai Kona which surprised me as I had payed extra and ordered a Mercedes Benz A class or similar compact car. When I asked the agent about this I was told that this was a similar class because I had ordered an automatic car and it was the same size as the Mercedes A class, i.e. they offered small, medium and large cars and the Hyundai Kona was a medium sized automatic car. He further explained that they had no Mercedes Benz available for me to get. I understand that it was not guaranteed that I would get a Mercedes Benz but it is fair to assume that when ordering "a similar class car" that would include a BMW, Audi, Volvo or a car of similar quality and brand. According to the AVIS Italy car guide (https://www.avis.com/en/cars/vehicles/it) the class I was ordering is "Compact Elite" which the Hyundai Kona can in my opinion not be considered to be. Other than this, I was very satisfied with my experience. The car I received was in excellent condition and suited our needs. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by ERIO - 28 April 2022
" Everything ok, and in time "
" The service was fast and easy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by DUSAN - 27 April 2022
" Professional and polite! "
" Excellent! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CATANIA, IT - Reviewed by VLADIMIR - 27 April 2022
" Everything went okay. "
" The staff upgraded is to Opel Mokka X. The car was nice although it has some damages. Staff were very kind. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ROME, IT - Reviewed by DAVORKO - 26 April 2022
" From pick up til drop of, everything was great! "
" Overall GREAT! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOLOGNA, IT - Reviewed by SELAHATTIN MURAT - 26 April 2022
" This is my second time with AutoEurope, so far the best quality/price. "
" Very very slow counter service to pick up the car. We spent around 30-35 min there. Not very helpful with the child seat fixing. "
Overall Value: 7 Efficiency of Counter Staff: 4 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by VAIDOTAS - 24 April 2022
" Than you for good offers! "
" Thanks a lot for Hertz and Thirfty team (and Mr. Romario especially) for a quick drop-off the car:) "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by CLAUDIO - 24 April 2022
" Every time i compare AutoEurope with other car rental sites, you are always the winner "
" Smooth and flawless "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FLORENCE, IT - Reviewed by TORBEN STORM - 20 April 2022
" over all very good "
" very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALGHERO, IT - Reviewed by MARTIN - 20 April 2022
" Everything was o.k. "
" Everything was o.k. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by FRANCOIS - 18 April 2022
" I got upgraded to the next car category "
" I got upgraded to the next car category "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
NAPLES, IT - Reviewed by AIKATERINI - 16 April 2022
" Everything was perfect. "
" The car was new and very well cleaned. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by CATALIN - 15 April 2022
" 5* "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by CHRISTOS - 13 April 2022
" All fine "
" All fine "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by NIKOLAY - 06 April 2022
" Perfectly "
" Perfectly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CATANIA, IT - Reviewed by TAMAS - 03 April 2022
" NICE PRICE, NICE SOFT "
" NEW CAR 4000KM ON BOARD, CLEAN, SAFETY "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by ANDRIUS - 28 March 2022
" Car was class higher, quick pick up and bive back, was no issues. "
" It was fast and prosessional. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by PREDOI - 24 March 2022
" I have a good experience! "
" I have a good experience! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by GENNADY - 23 March 2022
" I've been using Auto europe for many years and never had any problems with car rent. "
" The car was brand new and everything was fine! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by MICHELA - 19 March 2022
" all great! "
" they are very efficient and don't try to sell you unnecessary insurance "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
BOLOGNA, IT - Reviewed by WILLEM - 16 March 2022
" Perfect "
" Perfect, friendly, very satisfied "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by MICHAEL - 16 March 2022
" Very good experience and helpful stuff! "
" Everything was good "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
MILAN, IT - Reviewed by TANEL - 05 March 2022
" I'm very satisfied, we'll use it again. "
" Everything went smoothly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOLOGNA, IT - Reviewed by IOANNIS - 10 February 2022
" Everything was good "
" The car was very dirty inside "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 5
MILAN, IT - Reviewed by VASILEIOS PANAGIOTIS - 12 January 2022
" Very nice experience "
" Very good! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by ETTORE - 08 January 2022
" Autoeurope is the only site I consider for car rental. All is simple and clear. Moreover, the possibility to modify/cancel the reservation till 48hs before the rental is extremely useful "
" All was simple and quick. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MILAN, IT - Reviewed by SEAN - 02 January 2022
" Overall easy to book and modify. Received the car I wanted and no issues over the month. "
" Long wait of more than 1 hour to get rental, but staff was excellent once I made up to the counter. Needed to fill the car with washer fluid and adblue. These levels should be checked before rental. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
NAPLES, IT - Reviewed by DARIO - 31 December 2021
" I use the service since many years and I'm very satisfied. "
" The car was in excellent conditions and the team was polite and quick. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by CRISTIAN - 09 December 2021
" Quick and fast reservation. All good! "
" There was nobody in the airport office when I arrived. Had to go all the way to the parking lot to find someone from the staff and let him know I want to pick up a car. Everything else went smoothly. "
Overall Value: 8 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by DANIEL - 09 December 2021
" smooth @ easy "
" everything was ok "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by KONSTANT?NS - 26 November 2021
" Thanks "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CATANIA, IT - Reviewed by GEMESIO - 24 November 2021
" Very good "
" Fast pick up and drop off . "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ROME, IT - Reviewed by RAY - 22 November 2021
" I have used autoeurope literally 100's of times. They remain my go to rental hire company. "
" Friendl;y and efficient staff - Good reliable vehicles. Always my hire car company of choice "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
CATANIA, IT - Reviewed by LUCIA - 21 November 2021
" Really good car, fuel efficient "
" Happy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by SERGE - 18 November 2021
" Very positive experience "
" NO PB The car was new (6000 km) The rental process was efficient and quick "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by VITO - 16 November 2021
" Ottimo "
" Ottimo "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CATANIA, IT - Reviewed by HANNA - 11 November 2021
" Based on peoples experience with rentslist cars in Sicily I was prepared to be extra careful. However the overall experience was very professional, smooth and friendly. The car was clean, fully tanked as promised. Staff was very helpful and fast working. Compliments! "
" Based on peoples experience with rentslist cars in Sicily I was prepared to be extra careful. However the overall experience was very professional, smooth and friendly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by IVAN - 10 November 2021
" Easy and fast "
" The car was almost new and clean "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by JOSEPH - 10 November 2021
" Truly customer-centric. "
" A smooth and efficient service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BERGAMO, IT - Reviewed by CRISTIAN - 08 November 2021
" Everything was ok. "
" I upgraded to a bigger car. They said the cost will be 50 euros +taxes. The final cost was 70 euros. This new car had very used tires on front and that was a problem on highway in the rain. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
TREVISO, IT - Reviewed by ADRIAN - 05 November 2021
" All went excellent. "
" Very good staff . Very good car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by NIKOLAOS - 05 November 2021
" Good prices. Easy reservation. "
" Excellent service at Ciampino and Fiumincino Airports. Both officers were fast and professionals. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by ALEXANDRU - 04 November 2021
" Good experience. Nothig to blame "
" Good experience. Nothig to blame "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MILAN, IT - Reviewed by INDREK - 04 November 2021
" OK "
" All good, worked as expected. "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by KAUPO - 03 November 2021
" Everything went very smoothly. "
" Picking up the car was very smooth. When returning the car, it is often a challenge in airports to find the entrance to the return parking. Same in this case, although we did manage to locate it already with the 2nd round. :-) it would be advisable to use bigger signs or enter the exact location for the return to the NAV of the car as the Home address for example to make this more smoother. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
ALGHERO, IT - Reviewed by JELENA - 01 November 2021
" clean new car, no problem, I will be back "
" Everything was quickly and good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PERUGIA, IT - Reviewed by ANNIE - 29 October 2021
" Easy booking and clear documentation "
" Nice people, smooth service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by LIDER BARAN - 28 October 2021
" All aspects of the rental went smoothly. "
" Very professional servjce "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
BARI, IT - Reviewed by VICTOR - 24 October 2021
" Very good "
" Good experiencei "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CATANIA, IT - Reviewed by JOHAN - 20 October 2021
" Smooth process, no surprises and friendly and helpful staff. "
" We did not get the car we'd booked but something similar. Very please with the follow-up the next day asking us whether we wanted to change to our original car type when it became available "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
VENICE, IT - Reviewed by THOMAS - 19 October 2021
" Absolutely no problem at all. Very happy with the service. "
" Absolutely no problem at all. Very happy with the service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOLOGNA, IT - Reviewed by ROBERT - 15 October 2021
" Very good, from the very beginning. "
" Very good, from the very beginning. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by ARVYDAS - 13 October 2021
" Thank you, everything was fine and without any problems. Arvydas "
" The car rent process was without any problems. Quick and easy. The car was in a good condition. Thank you. Arvydas "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by ADRIAN - 08 October 2021
" As always, booking with AutoEurope is a pleasant experience "
" Pick up was smooth. Polite staff with no undue pressure to buy extras. Car was very clean and in very good condition. Drop off smooth and fast. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by ALICE - 08 October 2021
" good "
" good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PISA, IT - Reviewed by KENNETH - 28 September 2021
" Satisfactory experience. "
" All as was expected. Have used them many times. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
BERGAMO, IT - Reviewed by VALDAS - 28 September 2021
" Stuff was great, whole process was very pleasant and fast. One thing though, I arrived 30min earlier and needed to wait,because they could not give me car earlier than time booked,weird. "
" I was served by Avis, its was very good experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by MIKELIS - 26 September 2021
" Easy to use, clear rules but have to read rules carefully written with small letters" as well. "
" Car was clean and in good condition, good offer of fuel refilling in case not returned empty. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BARI, IT - Reviewed by GEORGI - 26 September 2021
" Acceptable value. Good car. I would recommend possibility of online check-in - to minimize the waiting time and to increase the efficiency of the staff. "
" I was not able to perform a online check-in and save time, both, of the counter staff and myself. I have provided reservation number on the online check-in form, but I have received a message that this number can not be retirved. "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BERGAMO, IT - Reviewed by TOMAS - 26 September 2021
" All smooth "
" All smooth "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by ELIZABETH - 24 September 2021
" 5 Star experience from beginning to ending! "
" Excellent customer service! Superb car, easy to drive and comfortable. Pick up and drop off were simple and staff was welcoming and professional. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOLOGNA, IT - Reviewed by CAROL - 21 September 2021
" Usual excellent service. "
" Very good service overall and excellent on return. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CATANIA, IT - Reviewed by MARIA - 21 September 2021
" Car was almost new. If I had to do another rental for sure I would choose same. "
" We had to wait 1hr 15min to collect the car. We had all documents ready but still had to wait. No fast lanes for who has booked already. But after that it was all good. "
Overall Value: 9 Efficiency of Counter Staff: 5 Expediency of Drop-off: 9 Condition of the Vehicle: 9
ROME, IT - Reviewed by TZENKA - 19 September 2021
" Nothing special - satisfied! "
" Very good service at the airport! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
GENOA, IT - Reviewed by JAMES - 14 September 2021
" Looking forward for the next trip with Keddy "
" Overall it was a very satisfactory experience , this was the first time I rented a car abroad. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
BERGAMO, IT - Reviewed by HALÁSZ - 14 September 2021
" Everything is ok "
" Exellent "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 7
BOLOGNA, IT - Reviewed by EMILIA - 13 September 2021
" I would rent again from Europecar "
" Everything was OK. Nothing to complain about. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by BEAT - 11 September 2021
" We shorten our rental period and got refunded within 48 hours. Will definitely used their service again. "
" It would have being 9 stars if they could accept credit card of wife ( same account ) eventually we have to pay for additional driver ( quite expensive) and the fuel Charge for full - empty was expensive, but it did save us time looking for gas station. "
Overall Value: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CATANIA, IT - Reviewed by DANIILS - 06 September 2021
" Nice. "
" Nice. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALGHERO, IT - Reviewed by MIHAI - 05 September 2021
" Thank you "
" It went perfect. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CATANIA, IT - Reviewed by ANDREA - 02 September 2021
" everything according the expectation, good car, fair price "
" everything according the expectation, good car, fair price "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by IOANNIS - 26 August 2021
" Very good service and car "
" Very good service and car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRINDISI, IT - Reviewed by STAMATIA - 18 August 2021
" Pleasant, would rent again "
" Helpful staff, no concern whatsoever "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
OLBIA, IT - Reviewed by TATJANA - 17 August 2021
" everything ok as usual "
" we've got new very good car and even upgrade to higher class. No queue in counter and return, everything fast and without any problems. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by WOJCIECH - 09 August 2021
" Auto Europe? I wouldn't book car rental abroad with anyone else. "
" While car rentals in Italy are in no sense good value in 2021, I must commend the Avis team at Pisa Airport for their efficiency and friendly professionalism. Collection and drop-off were prompt and trouble-free, and the car was brand new, clean and in perfect condition. Full marks to the Avis staff for a first-class service. (Even though prices are far too high this year!) "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by ANDREAS - 07 August 2021
" Everything was great; there were no hidden costs and we didn't have any incident with the car. The car was as presented in description, almost new. I liked the fact that it was a hybrid, although it consumed a bit too much for fiat 500 hybrid, but I guess that's expected for a fiat "
" Keddy is in fact Europcar. Everything was great, the car was almost new, (only 7800KM) it was clean and ran perfect. At the drop-off there was a guy who waited outside and picked the car. Great experience! I highly recommend europcar "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by CODRIN IONUT - 07 August 2021
" Nice "
" Nice "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by HSIEN YI - 04 August 2021
" Smooth experience "
" Great "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
TRAPANI, IT - Reviewed by LUKAS - 29 July 2021
" Everything OK. "
" New car, perfect comunication. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CAGLIARI, IT - Reviewed by ROMAN - 28 July 2021
" User-friendly application. No problem at the desk. "
" Everything was OK. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOLOGNA, IT - Reviewed by IONUT CRISTIAN - 21 July 2021
" The experience with the site was fine. The auto europe insurance had a good price and it made a peaceful trip. "
" It was very fine. The desk was easy to find in the airport. The staff was friendly and the car was cleaned and sealed. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by IOANNIS - 20 July 2021
" Easy na inexpensive way to book a car with refundable full insurance cover "
" Great car just as I have booked it, great staff at the counter "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
FLORENCE, IT - Reviewed by EMANUEL - 19 July 2021
" competitive pricing, good coverage "
" very quick pick-up and drop-off, car like new "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by AURIMAS - 18 July 2021
" We always rentoing cars from airport from Autoeurope "
" Windscreen liquid wasn't in auto. Opel Mokka was not comfortable for us (we ask for Peugeot 208). "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
VENICE, IT - Reviewed by MARIA GABRIELLA - 12 July 2021
" Muy buena atención y un auto excelente "
" Muy satisfecha "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by AMOS - 11 July 2021
" good "
" Drop Off location in Milan Duomo is a bit problematic "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
MILAN, IT - Reviewed by RAMUTIS - 11 July 2021
" Super! "
" All perfect, thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by STILIAN - 09 July 2021
" Good service "
" Fast service, got also free upgrade, excess block amount was released very fast after end of the rental. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CAGLIARI, IT - Reviewed by RADU - 06 July 2021
" Overall very satisfying "
" My only problem was that I arrived 1 hour earlier and that I had to wait for that our, although the reservation was made for over a month "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by GIUSEPPE - 06 July 2021
" Everything perfect, as I learned to expect from Sicily by Car. "
" Perfect as usual. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by ONN - 06 July 2021
" Quick and simple "
" The car was brand new. The pick-up queue was too long. Waited too much. At the return, it wasn't clear where I supposed to park the car, and I had to drive around until my son called an attendant to guide me. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 5 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by DANIEL-MIHAI - 03 July 2021
" Everything fine! "
" Good service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by SEYED MAJID - 03 July 2021
" My car rental experience with Auto Europe company was very productive and satisfactory as the matter of fact i am travelling back to Italy on August 17. 2021, so looking forward to receive special offer "
" I have been using sicily by car for few times during my travel to Italy all services are fully satisfactory and excellent, "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by KONSTANTIN - 01 July 2021
" Great experience. Was quick and easy to find, process everything. "
" Great ! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
PISA, IT - Reviewed by PAVLO - 30 June 2021
" it was quick "
" it was nice "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
FLORENCE, IT - Reviewed by TARVO - 29 June 2021
" I like to book the car via Auto Europe as I can always see all options together what makes the choosing and decision making much easier and saves time. "
" Very good experience. Friendly and helpful staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
OLBIA, IT - Reviewed by GABRIEL - 29 June 2021
" I had no issue and that's perfect "
" Everything went smooth. The car was brand new. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CAGLIARI, IT - Reviewed by DEVID - 23 June 2021
" is ok, but new and fashion cars are not raccomender for Sardina roads, why not include pickup? and more adventure cars? Not any one is a fashion person. "
" very new cars and low rise bottom of the car is not raccomanded for Sardinia roads. Better some less fragile car for this kind of country "
Overall Value: 3 Efficiency of Counter Staff: 2 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BERGAMO, IT - Reviewed by ANDREI - 09 June 2021
" Very pleased! "
" Mattia, the guy who rented us the car was great! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CAGLIARI, IT - Reviewed by FRANCESCO - 02 June 2021
" Great experience "
" Great experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by MASSIMILIANO - 10 May 2021
" It+s not my first experience with Auto Europe. They are simply the best! "
" Very kind personnel. The car was brand new (10 km!). Fast and easy access to all the services "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by GIUSEPPE - 24 February 2021
" Great. "
" Very nice desk clerk. Much appreciated upgrade and speed of service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by ANDREAS - 12 February 2021
" Ok for service vehicles are in limited range "
" Relatively ok "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 7
ROME, IT - Reviewed by DARIO - 06 November 2020
" Everything was perfect The staff was proactively supporting my experience. Well done "
" Everything was perfect The staff was proactively supporting my experience. Well done "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by ALBERTO - 27 October 2020
" All good "
" All good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CATANIA, IT - Reviewed by MARK - 26 October 2020
" Used AutoEurope à few times now and will again. Easy site to navigate with clear info on vehicles and rental terms. "
" Easy, no hassle pick-up and return. Low mileage good condition car. Polite and friendly staff. Very happy. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
REGGIO CALABRIA, IT - Reviewed by EVELYNE - 19 October 2020
" Great service and value! "
" Great service and value! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
ROME, IT - Reviewed by VALENTINO - 30 September 2020
" more than expected "
" more than expected "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
OLBIA, IT - Reviewed by LADISLAU ZOLTAN - 27 September 2020
" Very good experience. "
" Very good experience. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
FLORENCE, IT - Reviewed by EDIJS - 01 September 2020
" Nice "
" Excellent service due to Corona - no crowd and all staff very friendly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CAGLIARI, IT - Reviewed by PHILIPPE - 01 September 2020
" all good, just a bit pricey "
" all good, just a bit pricey "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BARI, IT - Reviewed by VLADISLAVS - 31 August 2020
" ojk "
" ok "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by ANGELA - 26 August 2020
" Excellent service at the pick up "
" Excellent service at the pick up "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by GYTIS - 18 August 2020
" Long wait upon pick up, otherwise all good "
" Long wait upon pick up, otherwise all good "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MILAN, IT - Reviewed by IGOR - 17 August 2020
" Good car. Practical return. Price ok. "
" Recommendable. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VERONA, IT - Reviewed by ANDREJ - 15 August 2020
" As always, all is fine "
" Nice experience, got upgraded to Nissan Juke for Compact class "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
BRESCIA, IT - Reviewed by OLGA JONA - 07 August 2020
" Topp! "
" Everything was great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by STEFAN - 07 August 2020
" Easy and clear "
" Very nice and efficient "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by GILBERT - 02 August 2020
" No comment... perfect.... "
" Perfect.. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
OLBIA, IT - Reviewed by ROBERTO - 02 August 2020
" As always, Sardinia is the nearest place to the paradise. "
" Along the years always the same quality and efficiency. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENOA, IT - Reviewed by FLORIS - 02 August 2020
" All really straightforward, and no problems whatsoever. "
" All really straightforward, and no problems whatsoever. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by BARNABA - 23 July 2020
" I recommend "
" All fine. Just the adress of the drop of station in Rome Termini was not 100% correctly. Not easy to find "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10