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JOYRENT ITALY CUSTOMER REVIEWS
- 6.6
- 7.2
- 6.6
- 7.4
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
JOYRENT ITALY Car Rental Reviews
Average Rating for Joyrent :
Showing Results 1 to 5
Page 1 of 1
MILAN, IT - Reviewed by ZYDRUNAS - 26 September 2019
" Very easy to use the site and select service, place, price etc. Good and effective hotline support. "
" Very professional staff. I was happy how they react to non standard situation. All information was presented very clearly. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by CLAYTON - 21 September 2019
" Very good ! "
" Overall an excellent experience. Just two minor things: - The pickup/dropoff point at Milano(Bergamo) airport was a little far from the terminal and we had to utilise an efficient shuttle service to reach it. However this still shaved off a total of approximately 2 hours from our holiday and it was a little difficult to carry the luggage. - The car was practically new so it was a little disappointing to see that it was the only car that wasn't given to us cleaned from the exterior. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BERGAMO, IT - Reviewed by SEBASTIAN - 06 September 2019
" I had to pickup the car from another location taking bus. This was not mentioned when I booked the car. "
" The car did not have the water for cleaning windows. Although I asked the one who gave me the key that it has. Did trust it and found that I could not wash the windows. "
Value for Money: 4 Efficiency of Counter Staff: 9 Expediency of Drop-off: 7 Condition of the Vehicle: 3
CATANIA, IT - Reviewed by DUSAN - 28 July 2019
" the procces of renting a car was from JoyRent was normal, not great not bad. But what is the real problem, I still didn´t receive a deposit 300 € from Joyrent. Now, it is 12 days from drop off, and they still didn´t make a payment. Could you please verified why they still didn´t a payment ( it was a classic refundable payment). Thank you. "
" Dear Sir/Madam, the procces of renting a car was from JoyRent was normal, not great not bad. But what is the real problem, I still didn´t receive a deposit 300 € from Joyrent. Now, it is 12 days from drop off, and they still didn´t make a payment. Could you please verified why they still didn´t a payment ( it was a classic refundable payment). Thank you. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
FLORENCE, IT - Reviewed by CALUM - 27 June 2019
" overall the rental went well and I like the car "
" liked the car and. Staff could have been a little quicker on pickup. up to 20 days to return fuel deposit seems excesive. "
Value for Money: 8 Efficiency of Counter Staff: 6 Expediency of Drop-off: 9 Condition of the Vehicle: 10