Auto Europe
- North America
- Central America
INTERRENT ITALY CUSTOMER REVIEWS
- 6.3
- 6.3
- 6.6
- 6.9
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
INTERRENT ITALY Car Rental Reviews
Average Rating for Interrent :
MILAN, IT - Reviewed by VESA - 04 October 2022
" Easy to compare alternatives "
" Smooth service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by EDWARD - 25 September 2022
" Perfect "
" Perfect "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by JOSEPH - 10 September 2022
" Got exactly the car ordered. Car in good condition "
" Fast checkin and drop key. Efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by ARIE - 03 June 2022
" THANKS "
" VERY GOOD "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PALERMO, IT - Reviewed by JANIS - 21 May 2022
" Overall very positive experience "
" Overall positive experience with Interrent, the only problem was we received 3 years old car with nearly 60 Tkm and a lot of damages. Technically it was OK, but completely weared out wiper blades caused dangerous situations during driving in heavy rain. For current extremely high rental prices in Italy we awaited a car in better condition. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 3
CAGLIARI, IT - Reviewed by CHRISTOS - 06 August 2019
" FINE "
" FINE "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by SCOTT - 29 July 2019
" Waiting on Europe car to assist in this matter despite sending an email to them. "
" No staff at counter when dropping the car off. Now interreent claim the car was damaged. With no evidence from their side. Claims form on their website does not work. "
Value for Money: 2 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 9
MILAN, IT - Reviewed by ARIE - 29 July 2019
" Very good renting options and prices. "
" The overall inspection on delivery is very low, the opposite process way from return. They put the entire experiences for inspection on the renter. "
Value for Money: 8 Efficiency of Counter Staff: 4 Expediency of Drop-off: 6 Condition of the Vehicle: 1
BERGAMO, IT - Reviewed by DEJAN - 26 July 2019
" As usual, all smooth. "
" 17 days after I returned the vehicle (and all was ok with it), they still haven't released my deposit. "
Value for Money: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 9
BERGAMO, IT - Reviewed by VASILE LAURENTIU - 22 July 2019
" I was very satisfied with the experience, I will use their service again on first occasion. "
" Very easy process taking the car and even smoother at drop off. No surprises, english speaker staff and friendly. The car was better than expected, almost new. I took the cheapest one and full insurance. Recommended "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by JOE - 22 July 2019
" As explained in item 3. "
" The only issue I had was the state of the car only. I have no problem with the car having scratches etc (as this is to be accepted) but I do not expect that it has missing items, most notably the rear boot cover (as this is critical for a traveller as the luggages are easily seen without this cover) and no aerial (also important as I had no radio to be able to listen to possible traffic jams). "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
BARI, IT - Reviewed by SORIN - 21 July 2019
" A french familly stay more than 1 ore on front office and one employes was blocked. Innthis case in respect for costumer must come to speack with this costumer another employes. I was late to my hotel for check out for this reason. Part of self liability in insurers is verry big! I buy full cover but it cost a lot of money... "
" I spent 2 hours!! to pick the car. "
Value for Money: 8 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by LUCIAN - 19 July 2019
" Already recomended to few friends. They were very satisfied too. "
" They were very professionals. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CATANIA, IT - Reviewed by MYKOLA - 17 July 2019
" I will not recommend this service to my friends "
" 1) I paid to the car for 3 days (+- 65 euro for 3 days) with extended coverage - I did'not have a credit card, manager refused to block money on debit card or take cash. - maintenance takes a long time (your manager talk to mutch about nothing) - final manager offered me to pay for additional full coverage (120 euro) and block 700 euro on my card. - as a result, I lost money and refuse to take the car with these condition "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
MILAN, IT - Reviewed by DANIELE - 05 July 2019
" Vorrei con questa email fare un reclamo per il disservizio che ho ricevuto oggi 29 giugno presso la vostra agenzia di Milano Malpensa T1; Ho effettuato una prenotazione per una macchina (Fiat 500L) o categoria simile; Il mio volo (comunicato durante la prenotazione) ha subito un ritardo di 1 ora; il ritiro bagaglio ha richiesto 45 min e ho raggiunto quindi il banco per il noleggio diciamo con 1 un'ora e 30 min di ritardo, dall orario scelto per il ritiro (13.00). Al mio arrivo la macchina che avevo prenotato non era disponibile e nemmeno un'alta della stessa categoria, ho richiesto una categoria superiore ma era disponibile solo ad un prezzo maggiorato di 40 euro. Ovviamente ho chiesto come fosse possibile che la mia macchina non fosse più disponibile? E la risposta molto arrogante della vostra dipendente ( Mara) è stata (testuali parole): "non siamo matti che teniamo le macchine per così tanto tempo!" Ora contattando il vostro servizio clienti mi è stato confermato che la macchina viene riservata fino a 3 ore dopo la prenotazione (anche quando si tratta di ritardi voli.. etc..), anche perché lavorando in un Areoporto è molto facile controllare lo stato del volo; E quindi presumere la possibilità del ritardo del vostro cliente! Ora avete trattenuto il pagamento di 65,87 della macchina (che non ho mai avuto) in più ho dovuto pagare 247 euro presso un altro noleggio, scelta forzata dalla maleducazione ed arroganza dei vostri dipendenti e rappresentanti della vostra immagine! Spero di essere contatta al più presto da voi per avere il rimborso del pagamento e anche un minimo di umiltà nell ammettere che c'è stato un enorme disservizio. I miei dati sono: Daniele Roverselli N prenotazione: 17270366 Orario di prenotazione (ritiro della macchina): ore 13.00 orario di arrivo al desk: ore 14.30 "
" Vorrei con questa email fare un reclamo per il disservizio che ho ricevuto oggi 29 giugno presso la vostra agenzia di Milano Malpensa T1; Ho effettuato una prenotazione per una macchina (Fiat 500L) o categoria simile; Il mio volo (comunicato durante la prenotazione) ha subito un ritardo di 1 ora; il ritiro bagaglio ha richiesto 45 min e ho raggiunto quindi il banco per il noleggio diciamo con 1 un'ora e 30 min di ritardo, dall orario scelto per il ritiro (13.00). Al mio arrivo la macchina che avevo prenotato non era disponibile e nemmeno un'alta della stessa categoria, ho richiesto una categoria superiore ma era disponibile solo ad un prezzo maggiorato di 40 euro. Ovviamente ho chiesto come fosse possibile che la mia macchina non fosse più disponibile? E la risposta molto arrogante della vostra dipendente ( Mara) è stata (testuali parole): "non siamo matti che teniamo le macchine per così tanto tempo!" Ora contattando il vostro servizio clienti mi è stato confermato che la macchina viene riservata fino a 3 ore dopo la prenotazione (anche quando si tratta di ritardi voli.. etc..), anche perché lavorando in un Areoporto è molto facile controllare lo stato del volo; E quindi presumere la possibilità del ritardo del vostro cliente! Ora avete trattenuto il pagamento di 65,87 della macchina (che non ho mai avuto) in più ho dovuto pagare 247 euro presso un altro noleggio, scelta forzata dalla maleducazione ed arroganza dei vostri dipendenti e rappresentanti della vostra immagine! Spero di essere contatta al più presto da voi per avere il rimborso del pagamento e anche un minimo di umiltà nell ammettere che c'è stato un enorme disservizio. I miei dati sono: Daniele Roverselli N prenotazione: 17270366 Orario di prenotazione (ritiro della macchina): ore 13.00 orario di arrivo al desk: ore 14.30 "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
VENICE, IT - Reviewed by HEATH JOHN - 20 June 2019
" Overall it was a very positive experience. As a result I highly recommend Auto Europe! "
" The pick up was fast, efficient and highly professional. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by AMIR ABBAS - 18 June 2019
" Longo time to unlock the credit card "
" Longo time to unlock the credit card "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 1 Condition of the Vehicle: 10
ROME, IT - Reviewed by GERRIT - 14 June 2019
" It is a pity Interrent is outside the airport, that takes extra time both at pick-up and drop off. Also the information provided by AutoEurope on the shuttle location was not correct, But that was not to blame at Interrent. "
" Service was smooth and English spoken. "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
VENICE, IT - Reviewed by BABKOVA - 05 June 2019
" Hello! the young lady who worked with us was too impatient !!! she was in a hurry and did not want to listen to anything! we had crumbs on the floor and she demanded to sign a check for 36 euros for cleaning, although if there were rugs, there would be no problems shaking them out. we refused to pay and said that we will remove it now. but she said she had already closed the order. We were sure that everything was in order, but no !!! As a result, without our consent, they wrote off 36 euros, as if they would not clean the car for the next client! the car was badly scratched along and without a rim above the wheel. which is also not pleased! All the best!!! "
" Hello! the young lady who worked with us was too impatient !!! she was in a hurry and did not want to listen to anything! we had crumbs on the floor and she demanded to sign a check for 36 euros for cleaning, although if there were rugs, there would be no problems shaking them out. we refused to pay and said that we will remove it now. but she said she had already closed the order. We were sure that everything was in order, but no !!! As a result, without our consent, they wrote off 36 euros, as if they would not clean the car for the next client! the car was badly scratched along and without a rim above the wheel. which is also not pleased! All the best!!! "
Value for Money: 5 Efficiency of Counter Staff: 1 Expediency of Drop-off: 2 Condition of the Vehicle: 7
FLORENCE, IT - Reviewed by MICHAEL - 29 May 2019
" - online reservation was easy - clear communication over email - good price too bad I had to pay an additional fee at pick-up, otherwise it would have been perfect! "
" - at pick-up, I had to pay an extra "diesel tax", because the vehicle had a diesel engine, which I didn't ask for. Additionally, the whole point of making a reservation and paying beforehand, was to not have to pay at pick-up. I tried to explain, but there was no convincing the people at Interrent, so in the end I ended up paying extra. - The carrental pickup/drop-off location is not very convenient. It is very close to the airport, but it's very dangerous to go there on foot, as tehre are no proper pedestrian lanes, and you have to cross a few very big and dangerous roads. The alternative is to take the shuttle bus, but this means waiting up to 20 minutes (walking takes about 10), and even at that, there was not enough room in the bus, so that means waiting even longer! - There are 2 different offices at the pick-up place, only one is the right one. Signs are not very clean, of course we ended up at the wrong one at first. a waste of time. "
Value for Money: 7 Efficiency of Counter Staff: 6 Expediency of Drop-off: 7 Condition of the Vehicle: 9
PALERMO, IT - Reviewed by GIUSEPPE - 22 May 2019
" Excellent experience "
" Excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by FRANCOIS - 07 May 2019
" great experience "
" great experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by ROCCO - 05 May 2019
" Great website to compare prices and find the best deals. "
" Overall good. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
PISA, IT - Reviewed by JOSEPH MICHAEL - 01 May 2019
" Hello, Our credit card that we provided you with is being debited with fees. Can you please advise if you have receive any parking or speeding fines incurred while we were renting a vehicle off you and what fees are being charged to us. I look forward to hearing back from you. Kind regards Michaela and Joseph Peat "
" Hello, Our credit card that we provided you with is being debited with fees. Can you please advise if you have receive any parking or speeding fines incurred while we were renting a vehicle off you and what fees are being charged to us. I look forward to hearing back from you. Kind regards Michaela and Joseph Peat "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FLORENCE, IT - Reviewed by HOMAYOUN - 29 April 2019
" VERY BAD "
" Very Bad "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
VERONA, IT - Reviewed by PAOLO - 26 April 2019
" Satisfying from the functional point of view. "
" Very dirty car. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 4
PISA, IT - Reviewed by PÉTER - 13 April 2019
" Issues with insurance! Should be clearly stated and presented on the website during the booking process. "
" Issues with insurance! Should be clearly stated and presented on the website during the booking process. "
Value for Money: 8 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by ROMAN - 11 April 2019
" Interrent is my worst rental car experience "
" My flight was delayed for 2 hours and this company cancelled my reservation. After that offered me same car 3 times more expensive. So I had to go to another rent service. "
Value for Money: 1 Efficiency of Counter Staff: 4 Expediency of Drop-off: 1 Condition of the Vehicle: 1
BERGAMO, IT - Reviewed by BIP - 13 March 2019
" I had booked a car from Wednesday to Sunday and prepaid it. I had filled in which Airline and flight number I was using. It looks like Auto Europe defaults to a pick-up time for 10:00 and my plane actually landed around 19:00. Interrent would therefor not let me get a car since I had "missed" my pick-up time. When I called Auto Europe about this from the Airport I got Zero help in resolving the matter or getting a refund. I've successfully used Auto Europe 3 times before but will never do it again and will advise everyone not to either. It's one thing that stuff "works" when everything is good but when problem arise you need a company/partner you can depend on and Auto Europe is not that. "
" I had booked a car from Wednesday to Sunday and prepaid it. I had filled in which Airline and flight number I was using. It looks like Auto Europe defaults to a pick-up time for 10:00 and my plane actually landed around 19:00. Interrent would therefor not let me get a car since I had "missed" my pick-up time. Even though they had the same type of car available. Instead it offered me to rent it directly from them for 3 times the price. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
LAMEZIA TERME, IT - Reviewed by SAVERIO - 27 February 2019
" This time I refute car because the service was very ugly with me. So not good experience "
" I refute to take care. Staff not professional and not kindly with customer. Not professional people. The just lost customer. I'm happy I. Don't take care from your company "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
MILAN, IT - Reviewed by COLIN - 25 February 2019
" Can I get a refund please? "
" Hi there I didn't receive our car as they didn't accept my credit card. Can I get a refund please? You sent me an email the day before with everything to do and it said credit card but it didn't say which ones "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
MILAN, IT - Reviewed by RIMGAUDAS - 13 February 2019
" fast and good! "
" I have question about deposit. It reserved 944 eur, but in rental voucher EU15584792-1 written" Credit Card Block: EUR 900.00 will be blocked on the client's credit card at time of pick up." So why this discrepancy of 44 eur occurred? "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BARI, IT - Reviewed by BYRON - 03 February 2019
" Auto Europe have been okay in this instance. We are awaiting the outcome from interent. "
" We are really unhappy with the outcome at Interent from our recent car hire. Initially the woman at reception was very forceful in her selling of full comprehensive insurance at one point stating that 'scratches' was how they made their money - 'at 60 euros a scratch that equals 180 euros'. The car above was quite old, with plenty of existing marks, near bald tyres, smelt of cigarette smoke, had no back windscreen wiper and the air conditioning only functioned on high (these only to be discovered in the rain!). I did a thorough inspection of the car and returned to the office to have other marks added to the condition report (including the mirror mark) and the inspector commented that 'they are not scratches and will not be added. Scratches need to have broken the paint and be able to be felt with the finger' Upon returning the car this morning, the same inspector then duly noted the existing mark as a 'scratch' and filed an accident report despite saying the opposite 3 weeks prior. Despite me raising our initial conversation his only response was 'I warned you .....' We are extremely frustrated and feel like this is a scam to take money from tourists. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
BERGAMO, IT - Reviewed by ANDREJS - 01 February 2019
" Interrent as part of GoldCar is swindler. "
" It was a good company before GoldCar got it. "
Value for Money: 1 Efficiency of Counter Staff: 3 Expediency of Drop-off: 1 Condition of the Vehicle: 7
BERGAMO, IT - Reviewed by KESTUTIS - 22 January 2019
" Everything was ok "
" The women at the desk tried to harsh to sell the insurance "
Value for Money: 9 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CATANIA, IT - Reviewed by ROBERT - 19 January 2019
" Easy and quickly to take a car reservation on internet. "
" Girl on counter try to sell us onother insurance policy even we have insurance with autoeurope. "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 6 Condition of the Vehicle: 9
MILAN, IT - Reviewed by ANDREJ - 09 January 2019
" No real feedback to be given. "
" Efficient. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
TREVISO, IT - Reviewed by LIVIU - 08 January 2019
" worst experience ever !!!! "
" I didn't got the car even if was prepaid contract !!! "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
BARI, IT - Reviewed by VIOREL - 05 January 2019
" Ok "
" Very nice staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALGHERO, IT - Reviewed by JOHN - 24 December 2018
" Hopefully this can be resolved satisfactorily and quickly. Many thanks. "
" I had a minor scrap so when we returned the car the attendant said they would send an invoice for the damage! We still have not received! I have a written quote from a crash repairer in Alghero for a maximum of 300 euros. I want this resolve as soon as possible as I need to close this with my travel insurance company. Many thanks John HENSEL johnhensel1@gmail.com "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FLORENCE, IT - Reviewed by MATEJ - 17 December 2018
" . "
" . "
Value for Money: 2 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 6
BERGAMO, IT - Reviewed by OLENA - 16 December 2018
" Autoeuropa este ok dar pacat ca nu iti afiseaza inainte cu ce companie o sa inchiriezi si te trezesti cu unii ca Goldcar si iti strica ziua si ramai fara bani de pe card.... "
" Nu recomand Goldcar Bergamo la nimeni, am rezervat prin autoeuropa ....dar la preluarea masini vroiau sa ne convinga sa platim o asigurare care costa de 5 ori mai mult decat am rezervat masina ca daca nu oricum o sa ne incaseze banii de pe card si o sa pierdem mult mai mult ca si pentru o mica zgarietura si 600€ poate sa ne incaseze.Am avut cea mai urata experienta dar am dus masina cu o zi inainte de plecare au controlat-o de fata cu noi si a fost totul ok. Daca rezervati cu ei incercati sa predati masina cand este cineva sa o preia daca nu sigur o sa va incaseze bani pe zgarieturi sau alte inventate de ei.Japca pe fata au preturi bune dar te fac sa cheltuiesti mult mai mult ori platesti asigurare la ei ori iti incaseaza abuziv de pe card. "
Value for Money: 1 Efficiency of Counter Staff: 2 Expediency of Drop-off: 1 Condition of the Vehicle: 1
CATANIA, IT - Reviewed by ATTILA - 14 December 2018
" Easy and cheap. Reccommended "
" There wasn't windshield washer in the car, but it was the only "problem" We have to wait about 30-45 perc to drop on. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ROME, IT - Reviewed by MASAN - 05 December 2018
" Car was dirty and people on counter unplesent and unprofesionale "
" Car was dirty and people on counter unplesent and unprofesionale "
Value for Money: 7 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
BOLOGNA, IT - Reviewed by PAUL - 01 December 2018
" For the above reasons and also inadequate signage information at the airport, which meant it took hours to get the car as we queued at the wrong Kiosk at the airport which showed autoeurope logo.no sign for intervention to show where to go. Very confusing and dissatisfied. "
" Impossible to find at the airport. Pressured into paying for extra insurance because was told that the super cover by Auto europe was inadequate in case of a claim and would lose out substantially. "
Value for Money: 2 Efficiency of Counter Staff: 4 Expediency of Drop-off: 9 Condition of the Vehicle: 9
FLORENCE, IT - Reviewed by FRANCESCO - 30 November 2018
" good service, great car "
" good service, great car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by TANIA - 18 November 2018
" Mi sono trovata sempre bene, tranne quest'ultima volta, per cui lo consiglio! "
" auto sporca, a causa dei prezzi di noleggio bassi, non lavano le auto prima della consegna. In compenso le coperture assicurative hanno prezzi folli. I danni che l'auto aveva non erano stati riportati sul contratto quindi grossa perdita di tempo per individuarli e riportarli tutti. Ritiro fuori dall'aeroporto anche se era indicato il contrario. "
Value for Money: 5 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 3
BERGAMO, IT - Reviewed by APOSTOLOS - 10 November 2018
" shame on you "
" The reservation I made was to pay 30 euros and without explaining to me you charged me extra 60 euros. Perhaps the only reason for the extra charge is that I delayed drop-off the car for 5 minutes due to bad weather and traffic jam ... "
Value for Money: 1 Efficiency of Counter Staff: 8 Expediency of Drop-off: 1 Condition of the Vehicle: 9
BERGAMO, IT - Reviewed by MIKHAIL - 04 November 2018
" I use Auto Europe to rent a car in my trips in the most cases. I have never had any problem with these car rents. I have been satisfied by Auto Europe support even in this particular case. "
" Interrent refused to accept two of my credit cards. They said that one of them was a debit card, another didn't allow to block the required sum. The cards were issued by different banks. I called both banks, my cards were checked, everything with them was as it should be. I asked the employee of Interrent to talk with banks, but she refused to talk both to my banks, and to a person of the Auto Europa Moscow office. Then I after all connected her with the representative in Moscow Auto Europa office, but she only said that the reservation is cancelled. I asked a few rent car companies as Hertz, Sicily By Car to check my cards too. Everything was fine with the cards for them. Interrent offered me to get my wife card in case if I would paid them 36 euro per day for insurance. But it is a lot of money and I have World Wide Insurance. Thanks Auto Europe from Moskow office to help to choose and rent car at Sicily By Car (EU 15352392 ). But I lost time and had a stress situation. Certainly I would like that my financial expenses would compensated at least. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ROME, IT - Reviewed by ORIANA - 01 November 2018
" Also when called about changing the time of pick up, internet told me they need an email. But autour open was not allowed to send an email to change the time, or didn't want to do it. And also I had to go to the shop and call auto Europe from Interrent in order to change the time because it was the day before. So again very inflexible. "
" The interaction was great, my concern is about Interrent policy, to not change the time of rental, or if I arrive 40 min earlier having to wait to open our file. Even if we are there. So not flexible with customers "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by KONSTANTINOS - 31 October 2018
" Horrible experience, thank you for ruining my weekend "
" I was late more than 59 minutes and they gave away my already paid car keeping also the cost "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
VENICE, IT - Reviewed by DMYTRO - 30 October 2018
" Never book again car through autoerope, worst service ever! "
" Never book again car through autoerope, worst service ever! "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
PALERMO, IT - Reviewed by EUGEN - 28 October 2018
" Excelent price - autoeurope. "
" Two owers for pick the car. "
Value for Money: 6 Efficiency of Counter Staff: 3 Expediency of Drop-off: 6 Condition of the Vehicle: 9
VENICE, IT - Reviewed by MAJID - 23 October 2018
" The car had no sensor for rear drive which is very primitive option "
" Small company but not bad in service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CATANIA, IT - Reviewed by ALBERT - 17 October 2018
" Up to now I've had a positive experience, as had previously used Auto Europe and will use it again. "
" We opted for Interrent because we chose to take the 0 excess option. They held on to a deposit of €300. When we returned the car we were told that they would release the deposit in a few hours. We called a few days later as they hadn't done it, and they still haven't done it. I understand that it could take some time for a company to release the money, however we were told that they would do it straight away and as I said, they still haven't. "
Value for Money: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 8
ROME, IT - Reviewed by VINCENZO - 17 October 2018
" see above "
" They charged us £80 for being late due to arrival which wasn't our fault that the plane landed late, the shuttle took 20mins and we waited 10 mins before we could be served and by that time the car we had booked had been given to someone else. We only paid £23 for four days hire and we were charged £80 for being 1 1/2 hours late but still before 6:00pm "
Value for Money: 3 Efficiency of Counter Staff: 6 Expediency of Drop-off: 5 Condition of the Vehicle: 5
BOLOGNA, IT - Reviewed by WOJCIECH - 17 October 2018
" Bus to the pick-up Point -hard to find "
" For this price I would not excepted more - just to fair service - which we got. "
Value for Money: 8 Efficiency of Counter Staff: 3 Expediency of Drop-off: 8 Condition of the Vehicle: 6
MILAN, IT - Reviewed by MATTEO - 15 October 2018
" Not a good service "
" The car was not in good condition at all. It has a lot of damages not indicated in the contract, and also there were already two different malfunction lights turned on. "
Value for Money: 5 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 3
OLBIA, IT - Reviewed by NICOLAS - 12 October 2018
" One question was asked, do you want extra insurance? The answer was no. Then the printed contract was then displayed by the agent with the focus set on the current state of the car (images). A few days after the return, a 39,60€ was charged by interrent for "Partner Package" that was showing in the contract but, of course, never requested, nor presented, nor talked about. Very bad practice, abusing the customer after a long journey... I'm requesting that money back. "
" One question was asked, do you want extra insurance? The answer was no. Then the printed contract was then displayed by the agent with the focus set on the current state of the car (images). A few days after the return, a 39,60€ was charged by interrent for "Partner Package" that was showing in the contract but, of course, never requested, nor presented, nor talked about. Very bad practice, abusing the customer after a long journey... I'm requesting that money back. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 8 Condition of the Vehicle: 8
MILAN, IT - Reviewed by MILDA - 08 October 2018
" We like journey very much. "
" Every thing was perfect. Car was in good condition. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by ALIUS - 07 October 2018
" Clear conditions. "
" We had a downgrade for a car because we were late only 1,5 h! "
Value for Money: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 4
PISA, IT - Reviewed by STEPHEN - 07 October 2018
" The whole process from start to finish was quick and easy , no "complicated" fuel policy , no aggressive selling of extras , just good friendly service . "
" Having had a few bad experiences with hire car companies ( one of them with Inter rent in Faro a few years ago ) i am always wary when hiring cars , but the staff here were fantastic , helpful and friendly . "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by BELINDA - 04 October 2018
" So so "
" Car was very dirty inside and outstide. Staff was very pushy in selling extra coverage. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 3
BERGAMO, IT - Reviewed by GEO FERRY DESUZA - 03 October 2018
" Experience with Autoeurope is really good. "
" Very bad "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 3
CATANIA, IT - Reviewed by PANDELICA - 27 September 2018
" 1. We order a Fiat 500 - they give us a Fiat Cubo - the same excuse that the car is not available.... bla bla bla 2. they give us a car that the wireless key was not working, the servo direction very hard to torn, tiers that have nothing to do with driving on street, and a paddle brake system indicator in the main console turned on that means we will gonna remain without brakes... for this reason I have to pay 39 euro to get a full insurance, insurance that I paid at the end which was very weird... and also they give us 2 phone contact numbers, we call more then 10 times in 2 days... but nobody answer to any number. So I don't want to hear about them from now. "
" 1. We order a Fiat 500 - they give us a Fiat Cubo - the same excuse that the car is not available.... bla bla bla 2. they give us a car that the wireless key was not working, the servo direction very hard to torn, tiers that have nothing to do with driving on street, and a paddle brake system indicator in the main console turned on that means we will gonna remain without brakes... for this reason I have to pay 39 euro to get a full insurance, insurance that I paid at the end which was very weird... and also they give us 2 phone contact numbers, we call more then 10 times in 2 days... but nobody answer to any number. So I don't want to hear about them from now. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 8 Condition of the Vehicle: 2
CATANIA, IT - Reviewed by MATJA - 25 September 2018
" . "
" . "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by MARTIN - 21 September 2018
" The car was good clean and efficient "
" Weird is that since I was not in possession of credit card I had to take an extra insurance from the rental company which costed me more than the actual rental. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CATANIA, IT - Reviewed by DIEGO - 17 September 2018
" Very serious, fast and easy-to-use service. I didn't need any special assistance from them though. "
" I read many negative comments on Interrent but I decided to give it a try anyways. I bought the full insurance + road assistance (at desk) and my experience was absolutely perfect. Waiting time at the counter didn't go over 30 min, very fast process to get the car's key, car was new and clean, easy to return. Price was unbeatable; for a Fiat Qubo, 14 days, I paid a little bit less than 500€ with all insurances so I didn't have to think about scratches. I returned the car dirty and it was no problem. Interrent for life. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CATANIA, IT - Reviewed by ANTON - 15 September 2018
" It's ok "
" Drop-off was very quick (Everything is ok? - Yes, ok, just sign here. Arrividerci!), but some hours later (after landing) i found a transsaction of 140EUR without explanation. I have almost left a claim on your website and wait for your answer. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CATANIA, IT - Reviewed by DORA - 13 September 2018
" Good value for money, like it in other countries, in this particular experience, I was disappointed. "
" The staff on the front desk was OK, despite I have booked a GPS and they were not sure of having one. The staff at the car station was lacking a lot of attention to client, not available for providing assistance. The car was not properly clean inside, glasses and outside, staff did not even excused it, and argued that it was because of the rain. "
Value for Money: 7 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 5
ROME, IT - Reviewed by STEFANO - 13 September 2018
" See above "
" Due to delay of flight I arrived some 90 late and was told that the car I had reserved (and paid) had been given away and the only alternative was a fiat 500xl at an extra charge of 120euros which is approx 50% more than the agreed rental. They claim is in their small print conditions that if you arrive more tha 1 hour late they are free to do so; I still find this unreasonable and abusive considering that my reservation is secured by a down payment of the entire rental charge. Is this truly normal? Auto Europe should flag this clearly when customers are booking with interment. "
Value for Money: 2 Efficiency of Counter Staff: 1 Expediency of Drop-off: 2 Condition of the Vehicle: 9
CATANIA, IT - Reviewed by RADU - 11 September 2018
" Easy to rent, good price "
" Overall well, except the aggressive selling strategy for upgrades or insurance and the state of the vehicle... not the cleanest and with plenty of damage... even a light wasn't working "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 5
ROME, IT - Reviewed by OLIVER - 11 September 2018
" This is the second time i rented a car, and the last one. "
" The car was filty outside and inside and it was many shratces around the Whole car, this Things were not notified by the staff in the contract. The staff who worked were not service minded when i picked up the car. They were to much stressed and not very impressed about they worke. "
Value for Money: 10 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 1
ALGHERO, IT - Reviewed by GIANFRANCO - 07 September 2018
" Visto quanto accaduto con Interrent ho tentato di capire se e come recuperare parte di quanto speso al momento della prenotazione. Auto Europe si riduce di fatto ad un mero portale di ricerca e prenotazione, e non fornisce alcuna garanzia o assistenza, né si assume qualsiasi responsabilità, qualora il noleggio non vada a buon fine come nel mio caso. "
" Pessima esperienza con Interrent. Premetto di essere arrivato circa 50 minuti dopo l'orario previsto per il ritiro dell'auto, ma comunque entro i 59 minuti richiesti dalle specifiche condizioni previste dalla stessa agenzia. Al mio arrivo mi si comunicava subito che la macchina prenotata (una Fiat Qubo) non era più disponibile e che mi sarei dovuto accontentare di una Fiat Cinquecento. Mio malgrado, pur di non rimanere senza auto, accettavo il cambio. Nonostante ciò, al momento del deposito cauzionale, la carta con la quale avevo effettuato la prenotazione online non consentiva l'operazione, così ne offrivo un'altra, sempre a mio nome, ed anche i contanti. Nessuna di queste opzioni è stata accettata, pertanto me ne sono dovuto andare senza auto. Nessuno mi ha informato, inoltre, della possibilità di recuperare almeno parte di quanto speso annullando la prenotazione entro le due ore successive. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ALGHERO, IT - Reviewed by DAVIDE - 05 September 2018
" I used Autoeurope for a while already and different carhire had different things to be carefull of. just be sure to read when the dealer is at the airport or not, it might take lot of time if they are not at the airport, few euros saved are not worth the time wasted. "
" Picked up the car (fiat Panda gasoline engine) with full tank of fuel, fuel gauge divided into 7 squares. After driving 15km, lost first square. Looks like the traditional scam where the car is refuelled or defuelled just to show legally full tank when you start it, while is missing few liters already. On the damage list, one of the tire cover wasn't listed, while the oter was. So far I haven't found yet a car hire that has ALL damages writtend down and and none omitted. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 6
BERGAMO, IT - Reviewed by JULIUS - 02 September 2018
" exelent "
" exelent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by GABRIEL - 30 August 2018
" Auto-europe always finding great deals. Super recommended "
" Be very attentive when checking-in...they are not that exigent when writing the existing car damages, but are very exigent when checking it on the drop-off. They almost charged me for an previously-existing damage when I gave the car back "
Value for Money: 7 Efficiency of Counter Staff: 2 Expediency of Drop-off: 4 Condition of the Vehicle: 4
CAGLIARI, IT - Reviewed by ELISABETTA - 26 August 2018
" See above, the experience is limited to the car rental staff in Cagliari not to Auro Europe in general. the car rental prices in Cagliari are absolutely overpriced. the staff is rude and the experience was painful. "
" at arrival the staff at the counter did not want to give me the car on the basis of the fact that I did not have an ID, but only a photocopy + my driving licence. I had to provide the ID of my sister and subscribe for a second driver, for an additional 10 euro per day. the staff at counter insisted (or even pushed me) to subscribe for an additional insurance for almost another 500 euro. this ended in me spending more than 1000 euro for a car rental of 2 weeks and with a car usage that was extremely limted. it looked very much like taking profit of an old lady with no exprience of car rentals. it was an extremely painful experience. "
Value for Money: 3 Efficiency of Counter Staff: 1 Expediency of Drop-off: 5 Condition of the Vehicle: 9
OLBIA, IT - Reviewed by PALOMA - 25 August 2018
" i lost my driving licence the person i talked to didn't tell me that i had to cancel 48h before and also didn't tell me an official temporary driving licence wasn't gonna be accepted till i asked her,but too late and all of this when she knew already i was going to loose my rental and my money,which is a very unprofessional and mediocre customer service. So basically i loste my driving licence,my trip to sardaigna was much harder and difficult without a car and i lost money.... "
" i lost my driving licence the person i talked to didn't tell me that i had to cancel 48h before and also didn't tell me an official temporary driving licence wasn't gonna be accepted till i asked her,but too late and all of this when she knew already i was going to loose my rental and my money,which is a very unprofessional and mediocre customer service. So basically i loste my driving licence,my trip to sardaigna was much harder and difficult without a car and i lost money.... "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
MILAN, IT - Reviewed by EMELIE - 23 August 2018
" Only two things that could be improved: - I received a notification that my rental needed approval before being confirmed. It was "pending". Then it got "confirmed" but I never received any confirmation e-mail which would have been appreciated. I had to go online and log in to see the status of my reservation. - Secondly, I indicated that I was travelling in Switzerland. I didn't get a message updating my bill and showing me that I had to pay a 60 euros tax. I understand that it is mandatory, but getting the information before arriving to the counter would have been less surprising. The rest was fantastic, online experience, clarity of documentation, etc. "
" Friendly service, great installations, very good value, maybe a bit more indications on how to get to the place would have been appreciated. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by ERIC - 20 August 2018
" I was billed by autoeurope AND the car rental also bill d us! "
" Ok "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 10
VERONA, IT - Reviewed by MICHAEL - 15 August 2018
" Would recommend, especially as prices are very competitive "
" Good experience, fast and efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by ALESSANDRO MASSIMO - 15 August 2018
" Nothing to say "
" Ccustomer care at counter desk was very poor. "
Value for Money: 10 Efficiency of Counter Staff: 3 Expediency of Drop-off: 5 Condition of the Vehicle: 3
ROME, IT - Reviewed by VASIL - 12 August 2018
" At the counter I was surprised with the deposit amount of 800 euro,from a credit card!I did have the amount in several debit cards but they wouln't accept it!In that case I was forced to purchase an full coverage insurance! So it doubled my costs! "
" The pick-up location of the car was on the street!Then the drop-off was at the different place.So I lost 1 hour total to have the car! "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 4 Condition of the Vehicle: 6
CATANIA, IT - Reviewed by STEFAN - 12 August 2018
" NEVER AGAIN. 1.Interrent was closed when I arrived (no one notified me) 2. I could not reach you via phone (you seem to be working until 8:30 which is NOT ACCEPTABLE for a booking company) 3.I was not given a car the next day (despite paying extra to sleep in Catania and feeling insecure and not safe in the night) because apparently 'my reservation was cancelled' because the car is only booked for 1 hour 4. I could NOT reach you on the phone - your customer support is terrible I am expecting a full refund + cover of my costs for sleeping over and lost time. "
" I have an open case with you and am expecting quick feedback and 100% refund. This is the worst booking experience that I have had so far - and you could do nothing about helping me get my rented car. I am waiting your feedback!!! "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
CATANIA, IT - Reviewed by CRISTIAN ION - 04 August 2018
" Very good offer for full coverage. "
" Rapid pick-up and drop off services. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by GOPALAN - 26 July 2018
" The experience with Auto Europe was fine but the fact that you would use a rental agency like Interent leaves questioning your competence. BTW the rental agency staff quote maligned Auto Euro's role as a broker. In the future, I'm likely to go directly to one of the known car companies even though they might charge me more. "
" A very unpleasant pick up experience. A very hard sell trying to get me to upgrade my vehicle then an even harder sell (virtually 8threatening-I can go into more detail if you're interested) to get me to add their own insurance. When both those attempts failed, they told me my booking was at 3pm and no car would be available before then (it was just after 2pm)unless I upgraded. I was fed up with their tactics and said I would wait. Finally at 2:45pm they produced a car that was filthy on the outside and just passably clean inside (but with dirty windows and glass). On a side note, I heard them tell a customer after me that they were more than an hour late for their booking and so the reservation was canceled and that they would have to do a new booking. The car was in good condition but the whole experience left me disgusted and uneasy during my entire trip wondering what they might invent as damages when I returned. The drop of was quick and uneventful but I would never ever rent from interrent again. "
Value for Money: 3 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
MILAN, IT - Reviewed by FABRIZIA - 26 July 2018
" z "
" z "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 6
FLORENCE, IT - Reviewed by ALESSANDRO - 24 July 2018
" . "
" . "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ROME, IT - Reviewed by MARCELLO - 22 July 2018
" Great service. "
" Not enough people in the office. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 10
MILAN, IT - Reviewed by ZOLTAN - 20 July 2018
" 30 minutes to wait for the shuttle bus. "
" Always want to give lower categorie. "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
OLBIA, IT - Reviewed by GUILLAUME - 19 July 2018
" It would be necessary to understand the insurance when we buy it from autoeurope. The car rental company should be informed of such insurance subscription. "
" Staff pushed us to buy insurances but we bought the Autoeurope one. They said it wouldn't be valid...... The car was dirty inside and outside so we brought it back also dirty. "
Value for Money: 5 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 4
CAGLIARI, IT - Reviewed by NABIL - 17 July 2018
" The operator helping make the booking didn't mention the voucher conditions "
" Horrible "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
OLBIA, IT - Reviewed by FILIP - 16 July 2018
" OK "
" OK "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by PANTELIS - 12 July 2018
" Its very easy to find the car you ask for "
" Excellent staff. Excellent car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by ARGYRO - 12 July 2018
" Very low proces compared to other sites. Highly recommended. "
" Nice service but the car wasn't in a very good condition. We waited also for a long time to take it. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 8
CATANIA, IT - Reviewed by JIRI - 11 July 2018
" ok "
" ok "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BERGAMO, IT - Reviewed by CONSTANTIN- STEFAN - 09 July 2018
" The lady from the reception was rushing us to finish the papers as she was waiting to close the office. "
" I haven't yet received the invoice I have requested when making the renting of the car. All the company data's were provided at the time of the renting. Thank you! "
Value for Money: 7 Efficiency of Counter Staff: 4 Expediency of Drop-off: 8 Condition of the Vehicle: 8
VERONA, IT - Reviewed by SANDRA - 08 July 2018
" Car in a good condition. Friendly staff. Drop-off a bit messy - all spots were full, so had so find a persin who will direct us to other spots we could use. Would be better if there is a guy in the parking area already, who will check the car immediately once you are parked(not that you go inside, wait in line and then the guy walks back to the parking slot to check the car). "
" Good car, friendly staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
ROME, IT - Reviewed by ANTONIO - 28 June 2018
" I bought an insurance that was useless. Interrent make me sign another insurance because they didn't recognize you maximum cap "
" Very dirty car delivered two hours later the booking time "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 6 Condition of the Vehicle: 1
VENICE, IT - Reviewed by STYLIANOS - 28 June 2018
" everything was great "
" everything was great "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by ALESSANDRO - 27 June 2018
" Need more quality control on selected rent a car company/office "
" Car not available when arrived at office. Expecting Fiat 500L or similar, had a Fiat Qubo. Car dirty outside and inside. Safe belt rear seat belt left broken. Impossibile place baby seat there used other seat. Called the office immediately, no answer for 4 hours. Kind staff "
Value for Money: 4 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 4
MILAN, IT - Reviewed by ZOLTAN - 22 June 2018
" Everything was ok. "
" When the airport busy, a little difficoult to find the shuttle bus. The interrent logo on the bus is very small. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CATANIA, IT - Reviewed by GIOACCHIN - 21 June 2018
" good "
" no problems "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CAGLIARI, IT - Reviewed by ANZE - 12 June 2018
" On your site I choose full insurance for the rent a car and when I came to rent a car house, they said that your ensurance is bullshit! I had to pay another insurance. So I prepaid insurace 2 times. Will you give me back the money you took from me for bullshit insurance???? "
" Ok, but I had to pay another insurance there. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10