Auto Europe
- North America
- Central America
ECOVIA ITALY CUSTOMER REVIEWS
- 7
- 7
- 7.6
- 7.5
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
ECOVIA ITALY Car Rental Reviews
Average Rating for Ecovia :
OLBIA, IT - Reviewed by GANEV - 30 August 2025
" Everything was great, registration didn't take much time, the car was new and a class higher than ordered, the return of the car was also super fast. The only thing that made me walk around was the wrong address on the website and the lack of a route from the airport doors to the parking lot. Otherwise, the experience with this company exceeded expectations. Thank you! "
" Everything was great, registration didn't take much time, the car was new and a class higher than ordered, the return of the car was also super fast. The only thing that made me walk around was the wrong address on the website and the lack of a route from the airport doors to the parking lot. Otherwise, the experience with this company exceeded expectations. Thank you! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by JURGEN - 03 July 2025
" Please contact and answer my email. "
" I did not recieve the car and also no refund. Please contact! "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
FLORENCE, IT - Reviewed by MARIO - 15 May 2025
" Will try to spread negative comments or references as much as I can as I feel deceived and treated unfairly!!! "
" Did not provide the service, did not return my money. Completely disastrous experience. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
BRINDISI, IT - Reviewed by MICHELLE - 03 May 2025
" Auto Europe is great! "
" The car was high-mileage and showed signs of use inside, including a carpet with holes. It had no "vip," being extremely slow to get up to speed. It was a Vitara, which I think of as a compact car, not the economy car I ordered. "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 6
FLORENCE, IT - Reviewed by IOANNIS - 28 April 2025
" As mentioned above, what is the point in purchasing insurance from auto europe if I need additional insurance from the car rental company so as to be fully covered? This is something that needs to be clarified with the rental company so that customers do not need to pay two times for the same coverage. "
" I had purchased the full insurance coverage by auto europe but I was informed at the desk that the only way that I would be fully covered would be if I purchased the insurance offered by Ecovia (which I did for 66 euros per day). "
Value for Money: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 7
GENOA, IT - Reviewed by ARVID - 05 November 2024
" Reliable. "
" Gentile staff! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
TURIN, IT - Reviewed by SIGNE - 25 September 2024
" A small car is very good to drive in Italy and our Opel Corsa drove very safely even in the mountains. "
" The service was very pleasant. The car had small dents, but they did not hinder driving. Returning the car was great. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PISA, IT - Reviewed by SALLY - 23 August 2024
" We have used Autoeurope successfully on many occasions and are happy with the experience but we are finding that customer experience varies with each provider at the airport. "
" The car itself was great and the staff at collection and drop off of the vehicle were wonderful. However we found the hiring process to be different. We were late to pick up the vehicle and I had an issue locating my PIN number for my credit card. We appreciate this was frustrating for the staff member who dealt with us. And we were apologetic for the situation. However when we decided not to book insurance directly he became quite surly. I found the whole experience to be very unpleasant and slightly aggressive, implying we were fools not to take the insurance. Thankfully we live in the area and we're hiring this as an additional car and it was not our first car hire encounter in Italy but for a first timer it would have felt like intimidation to book the insurance. I appreciate this is where car hire companies make their money but all clients should be treated with kindness, not just the ones who go for the premium insurance packages. We will go to a different company next time and avoid Ecovia at all costs and pass this on to all guests who come to stay at our casa di vacanza. "
Value for Money: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CATANIA, IT - Reviewed by OCTAVIAN - 29 July 2024
" I expect my money back - 426 € "
" Autovia-Ecovia did not respect the contract. On 19.07.2024 I was lucky to get to Catania, comparing to 1500 canceled flights. They didn ' t give me a car because "I was 1 hour late"... but in that day every plain was at least 1 h late. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ROME, IT - Reviewed by STEFFEN - 25 July 2024
" I will use Avis or Hertz next time. "
" More than one hour and a half waiting for registration. Very difficult to drop off. "
Value for Money: 3 Efficiency of Counter Staff: 1 Expediency of Drop-off: 3 Condition of the Vehicle: 1
MILAN, IT - Reviewed by WILSON - 20 July 2024
" Muy agradecido "
" El auto estaba sucio cuando se recogió. Nos cobraron un costo adicional por entregarlo en una agencia diferente, y el contrato de alquiler ya lo contemplaba. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 9
PISA, IT - Reviewed by LIAM - 19 July 2024
" Waiting on refund from auto Europe "
" Ecovia did not honor my booking, I arrived as per my flight time, I had to rebook with them, auto Europe were not helpful and I have been requesting a refund. I am waiting on a response "
Value for Money: 1 Efficiency of Counter Staff: 3 Expediency of Drop-off: 7 Condition of the Vehicle: 6
BOLOGNA, IT - Reviewed by DIJANA - 01 July 2024
" Highly recommend "
" Highly recommend!!! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
OLBIA, IT - Reviewed by LASZLO - 22 June 2024
" Because of 4 persons and luggage, I booked "Octavia or similar", teady for 2 big+ 2 small luggaga. There was only DR car available, smaller than expected. "
" Because of 4 persons and luggage, I booked "Octavia or similar", teady for 2 big+ 2 small luggaga. There was only DR car available, smaller than expected. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 9
ROME, IT - Reviewed by FABRIZIO - 17 June 2024
" All in all a good deal "
" Insurance costs too high "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by RICCARDO - 04 June 2024
" As above "
" Great rental company Excellent customer service .Fast efficient staff on rental desk and also at drop off and pick up . Clean car with all faults clearly marked so no misunderstanding on return of car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOLOGNA, IT - Reviewed by BORIS - 24 May 2024
" We returned car to airport and asked how do we get to train station. The attendant gave us directions and said would could drop off car at train station office since they were full at airport. We helped each other out. "
" Very friendly and helpful. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by BRENDON - 21 May 2024
" Expected better "
" Wasted more than an hour to get car, the counter service was terrible. Car had plenty of body damage and was in average working condition "
Value for Money: 7 Efficiency of Counter Staff: 1 Expediency of Drop-off: 8 Condition of the Vehicle: 4
GENOA, IT - Reviewed by CATALIN DORIN - 13 April 2024
" Very satisfied. "
" Good company. Good deal. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by DESISLAV - 12 April 2024
" Excellent "
" On Roma Termini we waited 1.5 hours to get the car. First at the counter 2 people were served for 40 mins each. After more than 1 hour waiting we went to the parking. Despite that they called to tell them that we are taking the car in advance, the car was dirty and staff started cleaning in front of us. The car had damages on every detail. Due to bad service we missed our slot to see Vesuvius and the tickets were invalidated. Will never use them again and do not recommend. "
Value for Money: 5 Efficiency of Counter Staff: 1 Expediency of Drop-off: 8 Condition of the Vehicle: 1
PERUGIA, IT - Reviewed by MARBERT - 02 April 2024
" I am very pleased with the service given, the car's condition was immaculate except 2 small scratches on the drivers' side. Staff was really helpful at Perugia airport. The only thing I would suggest is to specify if the car has a GPS or not. Upon booking, I was not aware if the car had a GPS and I had to pre-book another GPS to make sure that we'd be able to roam around. "
" Top notch service and very helpful and friendly staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by ZORAN - 25 February 2024
" You are fucking lier, i pay 117€ more in Bergamo "
" You are fucking lier, i pay 117€ more in Bergamo "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
MILAN, IT - Reviewed by KURT - 25 February 2024
" 0 "
" 0 "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by CARLOS ALEXANDRE - 31 January 2024
" At first, it seemed like a good deal, renting with Eurovia, given the cost-benefit of the car that I was looking for. However, at the company desk, when trying to collect the vehicle, I was informed that the car could not be released as I did not have an international driving permit. I had previously made sure that this need did not exist through the company's website. the information that was there was only that you needed to present a driver's license for the rental. Despite having opted for full insurance, the girl at the counter did not want to release the car. She informed me that she would only release the car if I paid an extra fee, which was double the total amount I had previously paid (I had paid 85 dollars and she charged me 90 extra, totaling 175 dollars). Only then was I able to receive the keys. I'm a medical doctor, I travel around the world, frequently and this is the first time this has happened. Upon arriving at my destination, I was informed by some colleagues that this requirement did not exist in other car rental companies in Milan. I searched to find out if there was any specific federal legislation, but I didn't find anything up to date about that subject. Anyway... an extra amount, not justified and which does not allow me to recommend the company. "
" At first, it seemed like a good deal, renting with Ecovia, given the cost-benefit of the car that I was looking for. However, at the company desk, when trying to collect the vehicle, I was informed that the car could not be released as I did not have an international driving permit. I had previously made sure that this need did not exist through the company's website. the information that was there was only that you needed to present a driver's license for the rental. Despite having opted for full insurance, the girl at the counter did not want to release the car. She informed me that she would only release the car if I paid an extra fee, which was double the total amount I had previously paid (I had paid 85 dollars and she charged me 90 extra, totaling 175 dollars). Only then was I able to receive the keys. I'm a medical doctor, I travel around the world, frequently and this is the first time this has happened. Upon arriving at my destination, I was informed by some colleagues that this requirement did not exist in other car rental companies in Milan. I searched to find out if there was any specific federal legislation, but I didn't find anything up to date about that subject. Anyway... an extra amount, not justified and which does not allow me to recommend the company. "
Value for Money: 6 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 9
CATANIA, IT - Reviewed by DANIEL ION - 27 January 2024
" Super "
" Ok "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BARI, IT - Reviewed by LASKA - 01 January 2024
" Thanks "
" It was great. Good service, enough explanations, quick. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALGHERO, IT - Reviewed by SIOBHAN - 30 October 2023
" Good price "
" Very helpful staff. Car was exactly as booked, hybrid which was a bonus. Just allow time at drop off as there is no office at the carpark and you have to go to terminal to ask agent to come and check the car if you want to sign off. I like to be told that the car is fine before I depart. Otherwise you can drop off keys in terminal without inspection if you are in a rush. Also you get one additional driver included which saves a lot of money. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
ROME, IT - Reviewed by FERNANDO - 23 October 2023
" The car was ok, drop off easy. I'll recommend it "
" Everything was ok "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by SAMUEL - 19 October 2023
" Always use AutoEurope. They have the best prices and so far every company we've dealt with through them has been very good. "
" The check in process took a little longer than normal but other than that everything was great. Staff was very kind and the car was great. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by LLZE - 13 September 2023
" No comment "
" Hallo. I rented car in ECOVIA 30.08.2023- 3.09.2023 throw the Auto Europe with insurance. I also pay full insurance in ECOVIA Orio airport office 20.09.2023 late evening, but did not receive invoice on email. Please will sent me that invoice, it is necessary for my company. I can sent You the bank payment confirmation if it is necessary. "
Value for Money: 7 Efficiency of Counter Staff: 3 Expediency of Drop-off: 10 Condition of the Vehicle: 10
OLBIA, IT - Reviewed by LUCIA - 28 August 2023
" I was very stressed because of my weak insurance coverage (according to what the Ecovia's staff had told me) and I had to wait two hours, from 13 to 15:00 before being given my car. This is ways too long! "
" I bought a full coverage package, as to be concernfree during my holidays, but ECOVIA insisted that the one I bought with you was not a full insurance but I had to pay a high franchise for any kind of issue or damage, and that I needed to be re-insured with them if I wanted to be safe. This created much pressure on me. Then I decided not to accept their proposal (+ additional about 270 EUR for 8 days) and I have been stressed all time. They asked me to return the car fully washed in and out. Never experienced this before with other car rentals. On arrival we had to wait 2 hours before being given our car because there was a line of 6 clients and ONLY ONE employee. The other one could not help because was responsible for car returns. It was outrageous. Two hours waiting!!! The guy told me it is only now, rush hour, morning and early afternoon, then after 4 pm there are no so many clients as to justify to pay for an additional employee. This was such an embarrassing justification. "
Value for Money: 5 Efficiency of Counter Staff: 6 Expediency of Drop-off: 9 Condition of the Vehicle: 9
TURIN, IT - Reviewed by STEFAN - 27 July 2023
" Autoeurope helped me find another rental company. But had I not purchased cancellation insurance, I would have also lost the money for the Ecovia rental. "
" Extremely unfriendly and unhelpful Torino staff. Refused to wait 1/2 h after hours for my delayed flight, which I notified well in advance, and I accepted to pay the after-hours fee mentioned in my voucher and on their website. Then after wasting my time and money, with an unplanned night in hotel in Torino and taxis, the next day she refused to rent me a car, saying I came too late. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
MILAN, IT - Reviewed by LIANA - 07 June 2023
" Couldn't find the location, and I'm a very experienced traveller so it's not common for this to occur. Attempted various different search options, from the address and the name of the company (and Google only showed me an option in another city). I tried to call and the number was disconnected, I provided screenshots of my attempts to call by email and what showed up on maps compared to my location. FYI I'd made other calls that worked within the same region so the issue was not my phone. I finally receive a response via email hours later, asking me to send an email - which I already had. I requested a refund given the awful service but I doubt I'll see that money. I also lost money on my tour in lake como because I spent 2 hours trying to find the hire car. Absolute joke of a service. "
" Couldn't find the location, and I'm a very experienced traveller so it's not common for this to occur. Attempted various different search options, from the address and the name of the company (and Google only showed me an option in another city). I tried to call and the number was disconnected, I provided screenshots of my attempts to call by email and what showed up on maps compared to my location. FYI I'd made other calls that worked within the same region so the issue was not my phone. I finally receive a response via email hours later, asking me to send an email - which I already had. I requested a refund given the awful service but I doubt I'll see that money. I also lost money on my tour in lake como because I spent 2 hours trying to find the hire car. Absalute JOKE of a service. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
VENICE, IT - Reviewed by SUSAN - 03 April 2023
" se above "
" I rent care in the us and have more issues... This was fast easy and excellent service and excellent car and the added insurance before pick up was amazing. The Staff were very friendly and helpful with extra local advice as this is my first time renting in Italy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by MICHELE - 10 July 2019
" Very good broker for renting a car. "
" Extremely difficult to find the parking, misleading indications. The car was not ready, they offered me another car for 8 extra euro per day, as I refused they gave me a car with very little fuel. As it is impossible to bring it back with the same amount of fuel I even lost some money. "
Value for Money: 7 Efficiency of Counter Staff: 3 Expediency of Drop-off: 3 Condition of the Vehicle: 3
PISA, IT - Reviewed by JOSEPH - 01 May 2019
" Hello, Our credit card that we provided you with is being debited with fees. Can you please advise if you have receive any parking or speeding fines incurred while we were renting a vehicle off you and what fees are being charged to us. I look forward to hearing back from you. Kind regards Michaela and Joseph Peat "
" Hello, Our credit card that we provided you with is being debited with fees. Can you please advise if you have receive any parking or speeding fines incurred while we were renting a vehicle off you and what fees are being charged to us. I look forward to hearing back from you. Kind regards Michaela and Joseph Peat "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by DANIEL - 28 April 2019
" Very dissatisfied. "
" I had to pay an extra €175 for insurance cover eventhough i had paid for the best option on autoeurope. Moreover the staff at the drop off made me sign for a damage which was already on the vehicle prior to my booking with the excuse that since i had comprehensive cover I would not be charged. I have photographic evidence which i took prior to my booking which shows the damage. I doubt if I will ever use your service again. "
Value for Money: 6 Efficiency of Counter Staff: 7 Expediency of Drop-off: 2 Condition of the Vehicle: 7
FLORENCE, IT - Reviewed by MIHAI BOGDAN - 11 April 2019
" n/a "
" n/a "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
MILAN, IT - Reviewed by SIGITAS - 17 February 2019
" I lost money.no car. "
" I lost money.no car. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
CATANIA, IT - Reviewed by TIMOTHY - 11 February 2019
" Great website needs a better app though "
" Small friendly company with good service "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ROME, IT - Reviewed by UMBERTO - 04 February 2019
" AWFUL! They charged me for a tire! At drop-off they said one of the wheels mounted a tire from a different brand compared to the other three, and that hence I must have substituted it. FALSE! I returned the car in exactly the same conditions as at pickup-time. Do yourself a favor, always check the wheels before renting. I never had to do it, but will start from now on. Also, it took aaaaages to rent as they had problems with their terminals. "
" AWFUL! They charged me for a tire! At drop-off they said one of the wheels mounted a tire from a different brand compared to the other three, and that hence I must have substituted it. FALSE! I returned the car in exactly the same conditions as at pickup-time. Do yourself a favor, always check the wheels before renting. I never had to do it, but will start from now on. Also, it took aaaaages to rent as they had problems with their terminals. "
Value for Money: 4 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 10
CATANIA, IT - Reviewed by VICENTIU - 19 January 2019
" They did not want to recognize the insurance made on the site via AUto Europe, they told me that in case of damage I have to pay all the amount of damage and after I recover money from auto europe "
" They did not want to recognize the insurance made on the site via AUto Europe, they told me that in case of damage I have to pay all the amount of damage and after I recover money from auto europe "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BERGAMO, IT - Reviewed by VASILIOS - 09 January 2019
" Unprofessional. Without obedience to logic and rules. Without a willingness to find a solution to my request - question - problem. Ι did it myself. "
" Professionals. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by MALEK - 03 January 2019
" fine "
" I was not give WINTER TIRES although I was going to a SKI resort "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 7
BERGAMO, IT - Reviewed by EGILS - 02 January 2019
" In general I am satisfied with AE service. I have comment only on advertising which I got by email. Information about discounts not always true. "
" Car was not carefully checked before put to use. Two existing damages were found by me after checking and additional calling for staff was needed. "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 8
TREVISO, IT - Reviewed by DUMITRU GABRIEL - 20 December 2018
" it was OK. "
" you blocked the amount of 750 euros and I did not get back yet. otherwise, very good. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by PETER - 03 December 2018
" My experience with Auto Europe are perfect! "
" For the first time in my experience with rent a car services I was charged with tax for washing the car !!! "
Value for Money: 8 Efficiency of Counter Staff: 6 Expediency of Drop-off: 5 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by ALEXANDRU - 11 November 2018
" no coment "
" no coment "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 9
BERGAMO, IT - Reviewed by ANTON - 21 October 2018
" everything ok "
" Everything is straight through "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
MILAN, IT - Reviewed by RAHUL KRISHAN BALRAJ - 29 September 2018
" The same care that I finally got from ecovia, fiat 500 was available for 32 Euro from economycarrentals inclusive of everything excess, insurances, cross border etc etc. whereas this had extras for everything. so dissappointing and heart broken. "
" had to wait, they changed the car I booked from diesel to petrol and from renault to fiat so it wasn't the best of the beginning, the car was pretty good so I had nothing to complain after. "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
VENICE, IT - Reviewed by KONSTANTINOS - 31 August 2018
" Have used this service before,I'm sure I'll use it again in the future. "
" Had no problem,very satisfied. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOLOGNA, IT - Reviewed by MAURICE - 26 August 2018
" - "
" need to return the car clean, which is an additional hidden cost "
Value for Money: 3 Efficiency of Counter Staff: 3 Expediency of Drop-off: 1 Condition of the Vehicle: 3
ROME, IT - Reviewed by SERBAN - 25 August 2018
" Very very nice experience "
" I have been very happy because i chose Ecovia as my car rental company.The guy who has handle the papers was very professional and extremely nice.Good job Ecovia! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOLOGNA, IT - Reviewed by NELU - 01 August 2018
" Didn't enjoy at all, because I couldn't get my scheduled car (already paid online) because of some misunderstandings with my driving licence. "
" Didn't enjoy at all, because I couldn't get my scheduled car (already paid online) because of some misunderstandings with my driving licence. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
BERGAMO, IT - Reviewed by OTT - 23 July 2018
" this is a second time to disappoint in this service "
" deal did not happen, money lost. Ecovia did not accept my mastercard (debit plus) "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 5 Condition of the Vehicle: 5
CATANIA, IT - Reviewed by DAVID GEORGE - 19 July 2018
" Excellent@ "
" Superb service. Will definetly buy their services again! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by UPENDRA VENKATA - 19 July 2018
" Auto Europe did not communicate that the reservation had request for 2 child seats.Ecovisa didnot have any spare child seats. I had to end up buying 2 myself. "
" Good "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
MILAN, IT - Reviewed by JOSE - 09 July 2018
" See above comments "
" I was told that my vehicle was just a shuttle away from the Milan airport. When I asked for directions, I was told the the location was 70km away. I did not use the reservation or vehicle. "
Value for Money: 6 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 5
MILAN, IT - Reviewed by PAULIUS - 02 July 2018
" Always clear and good prices and other conditions. Simple booking process. "
" Little uncomfortable shuttle service, but after call to rental office everything become clear. Very good location of the office in petrol station, no problems to fill tank. Fast service, good stuff, we have got new car and even better then ordered. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by AGE - 29 June 2018
" Before renting a car we read a lot of comments and were prepared for worse, but actually everything went smoothly. We had requested a small car, but there was none available, so we got a bigger one with the same price. Paperwork took some time, but it was still ok. Car was clean, had a few scratches, but they were all documented. "
" Before renting a car we read a lot of comments and were prepared for worse, but actually everything went smoothly. We had requested a small car, but there was none available, so we got a bigger one with the same price. Paperwork took some time, but it was still ok. Car was clean, had a few scratches, but they were all documented. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by VALLOT - 28 June 2018
" Everything was perfect! "
" Very good, no problems at all "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by JOSEPH - 13 June 2018
" I have rented from Autoeurope many times now and have always been happy with the experience. I am very disappointed that I encountered this expensive fee without notice from autoeurope. Had I known, I would have chose one of the many other rental providers at the same location. "
" Upon returning the vehicle I was charged 30Euro because the car was dirty. I was told that I did not purchase the optional cleaning fee (which was never offered and was scratched out in pen on my rental agreement). I have never had a problem with autoeurope before, but being charged 30Euro to clean a car that I rented for 48Euro will make me look elsewhere. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 10
FLORENCE, IT - Reviewed by MARCUS - 29 April 2018
" Fantastic value. Fine service and provision of necessary documents. "
" EcoVia and their staff were exceptional. We had a wonderful time and thought the value was great. We were annoyed by a €20 fee required of us because we used a different card to that on the booking. There was no substantive reason given for this fee. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by SALVATORE - 13 April 2018
" I'm satisfied .Thank you. "
" Good EXPERIENCE "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10