SIXT SPAIN Car Rental Reviews

MALAGA, ES - Reviewed by ANDRIUS - 18 September 2025

" I was surprised to find an additional charge of €77.10 + 21% VAT labeled as a Premium Location Fee on my invoice. This fee was not indicated in the offer I originally accepted, nor was it mentioned during the booking process. Could you please clarify the basis for this charge and why it was not disclosed upfront? Thank you in advance for your explanation. I look forward to resolving this matter. "

" I was surprised to find an additional charge of €77.10 + 21% VAT labeled as a Premium Location Fee on my invoice. This fee was not indicated in the offer I originally accepted, nor was it mentioned during the booking process. Could you please clarify the basis for this charge and why it was not disclosed upfront? Thank you in advance for your explanation. I look forward to resolving this matter. "

Value for Money: 5
Efficiency of Counter Staff: 5
Expediency of Drop-off: 9
Condition of the Vehicle: 9

BARCELONA, ES - Reviewed by AMOS - 03 June 2025

" great service. way too expensive. "

" very expensive deal I had no idea it will cost that much. I think I was misled by the agent "Auto Europe". the service of sixt was excellent. the only problem is the price. "

Value for Money: 1
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by JOHN MICHAEL - 03 May 2025

" Will use Sixt and the location again. "

" A convenient pick up and positive experience from Sixt. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by GEORGIOS - 04 March 2025

" THE FOLLOWING APPLIES BOTH TO SIXT AND AUTO EUROPE: First of all, it was not evident in your site when the prices of the different rental car companies were presented that the Sixt pick up office was located outside the airport. This was communicated to us only through the voucher we received when we made the reservation. The voucher had the following indication: For Shuttle proceed to Exit A07. Unfortunately there wasn't such an exit at the terminal. That was in fact a bus stop located about 400 meters away from the Departures exit. It took us almost an hour going around with our luggage and asking around to locate it. We even called the Sixt office 4 times trying to speak to a representative but we got a voicemail saying that we were to contact Autoeurope since our booking was made through a broker. We tried to contact Autoeurope in the Spanish line but there was no answer. I also note that there were no Sixt signs whatsoever anywhere in the airport or the bus stop. When we reached the bus stop there was no Sixt shuttle. After almost half an hour a big shuttle bus came with the signs Avis and Budget and we discovered that we had to use this shuttle to go to the Sixt office, which was a good 10min bus ride. We picked up the car almost 1,5 hours after we landed and the next morning we discovered that the tires in the car were different, the front were new and the back were old (Audi Q3, license plate 1519 MJY) which made the car unsafe to drive, esepcially in rainy conditions. The next morning the Sixt representative called us to apologize and informed us that they wanted to call us to give better instructions but they were not provided our phone number by you. Upon returning the car we had to wait for half an hour for the same big bus to arrive and take us to the airport. Again there was no sign of Sixt on the bus. We have made many rentals with Autoeurope and are pleased with your service and are very disappointed that this time the information in your site upon making the booking was incomplete and misleading. There was no indication that Sixt was out of the airport and when we actually made the booking we did not receive detailed pick up information. "

" See below "

Value for Money: 8
Efficiency of Counter Staff: 3
Expediency of Drop-off: 4
Condition of the Vehicle: 4

PALMA DE MALLORCA, ES - Reviewed by MICHAEL - 09 December 2024

" See above - although I doubt very much anyone from AutoEurope will acknowledge my comment... Hope you prove me wrong. "

" AutoEurope quoted me Euro 170.86 for the rental. The booking was made during your 'Black Friday' promotion, advertising a 20%-30% discounts off regular rental fees. It seems this saving was not passed on to me. Particularly disappointing as a I am a frequent user of AutoEurope. Then the Sixt rental agreement quotes a rental fee of Euro 130.98, which equates to roughly a 20% discount. Why was this saving not passed on to me? "

Value for Money: 5
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GRAN CANARIA, ES - Reviewed by GIRTS - 04 December 2024

" All was ok "

" All is ok "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by VELJKO - 16 July 2024

" I already do recommend autoeurope to everyone! "

" They somehow managed to impose a feeling of anxiety on me while using their car, everything else was great honestly "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ALICANTE, ES - Reviewed by EDWIN - 26 June 2024

" - "

" Staff was very professional and swift. Offered a discount on upgrade. What he did not tell that this was all excluding VAT, so actual discount was less and he charged me an extra day of rent, however I did not extend the rental period? I found out today after checking the Sixt invoice. "

Value for Money: 6
Efficiency of Counter Staff: 5
Expediency of Drop-off: 10
Condition of the Vehicle: 9

BARCELONA, ES - Reviewed by JOAN - 09 June 2024

" We were convinced to switch to a diesel car by our rental agent and we were so happy we did,...much cheaper to drive. He even informed us what to do if the Eco Blue warning flashed, which it did, and we had a gas station attendant help us fill it, so easy! "

" Our agent in Barcelona was so helpful and we were extremely satisfied with our rental experience and car. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

OVIEDO, ES - Reviewed by ANDREJS - 18 April 2024

" The drop-off was in a different city, but I'm sure I'm not the only client who picks up the car in one city and drops it off in another. I mean, it's not really fair to charge clients for the 'car return trip', especially in such a tourist region where the distance isn't significant (only 290 km). For example, when renting a car in Australia and driving from Brisbane to Melbourne (1700 km), I didn't have such an expenses. "

" all good "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by PETRA - 06 April 2024

" No comment "

" No comment "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 8

MADRID, ES - Reviewed by ALAN - 04 December 2023

" see above "

" Smooth, friendly check-out and check-in. Vehicle, as promised. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BILBAO, ES - Reviewed by ANDREA - 27 August 2023

" Good price Nice choice Best service Better work with known companies "

" Very quick and very confident with customers "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by ROB - 19 February 2023

" Always easy to book, good conditions. "

" Good car. I expected something simple but got a renault megane with all the bells and whistles. Very comfortable. Pick up and drop off was hassle free. "

Value for Money: 9
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GRAN CANARIA, ES - Reviewed by TUOMO - 01 December 2022

" Very dissatisfied "

" They charged me over 300 euros extra without any mention of the additional charges in the counter. Never again from Sixt. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 4
Condition of the Vehicle: 8

MADRID, ES - Reviewed by GONCALO - 27 July 2022

" N.a. "

" The car wasn't ready, then they couldn't find an alternative one. Had to wait for more than one hour and finally I got a car with several issues (limited kms since it was asking for Service, add to fill up the adblue, and wasted tyres. "

Value for Money: 4
Efficiency of Counter Staff: 5
Expediency of Drop-off: 7
Condition of the Vehicle: 6

GRAN CANARIA, ES - Reviewed by KONSTANTIN - 23 March 2022

" I don't know if it's Auto Europe who's hiding some contract conditions or Sixt trying to upsell them. But this does leave a bad taste. "

" There's so much options they try to sell to you. They try really hard to sell you the better vehicle, insurance etc. You pay extra for the fuel (which is really a scam). "

Value for Money: 3
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MALAGA, ES - Reviewed by CRISTIAN MARIN - 04 February 2022

" Autoeurope is a site I check always to book cars. "

" They did not have the booked car and they gave us somehow a unsuitable car. "

Value for Money: 6
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 7

MADRID, ES - Reviewed by ROB - 01 January 2022

" Very happy "

" Excellent service, both at pickup and drop-off. Car was clean and ran smoothly. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

MADRID, ES - Reviewed by ONDŘEJ JOSEF - 22 November 2021

" There was so kind personnel at the Madrid-Bajaras airport. And although I've reserved the lowest class vehicle (full insurance), I was offered a class higher one for the same price at the arrival, what I really appreciate a lot. The car was in a very good condition (almost new) and the price was good - at most reasonable. "

" There was so kind personnel at the Madrid-Bajaras airport. And although I've reserved the lowest class vehicle (full insurance), I was offered a class higher one for the same price at the arrival, what I really appreciate a lot. The car was in a very good condition (almost new) and the price was good - at most reasonable. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by MILAN - 07 November 2021

" Everything was going smooth and nice. "

" Nice "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

BILBAO, ES - Reviewed by ESA - 24 October 2021

" We spent around 1.30 hours getting a car from Sixt. Not only Sixt tried to give us less valued class vehicle than we booked, but they also claimed that without their Sixt insurance, we would pay separately for every scratch up to 1.800 eur that we knew was not true, even if we had no insurance, and we got Premium from Autoerope: 10 scratches= 1.800* 10- total bogus. When we got finally a car of the class we booked, it had multiple scratches and windshield had a dent that were not marked in car papers. We had to request a new person, as the one working with us was strangely hostile and had new car inspection. Had to mention that new person was very polite and professional. As their system were down... It took forever. When we got to exit gates, car pass didn't work, so we had to go back....After return and check and confirmation we were promised that we would get a mail and deposit released next day. Now it is day 3 - nothing so far. "

" Sixt claimed that they had nothing to do with insurance we got from Autoeurope. In case smth went wrong, we will not get any help from them in Spain, we should call to Germany and hope for the best. Autoeurope may be should discuss with Sixt the issue of insurances. If Sixt does not want customers buying insurance or renting cars not directly from them, they should not participate in this platform. We were scolded like schoolchildren for doing smth stupid when in fact we bought insurance, best possible available in your platform. Considering that we rented car for 2 weeks of holidays, this start of our vocation was by far the worst experience of our stay in Spain. "

Value for Money: 3
Efficiency of Counter Staff: 1
Expediency of Drop-off: 2
Condition of the Vehicle: 5

BARCELONA, ES - Reviewed by ROMAN - 17 September 2021

" Отлично "

" Брали на неделю в аэропорту Барселоны. Дали авто 2020 года выпуска классом выше за теже деньги. Депозит вернули через 3 дня, как и обещали. Отличный сервис. Рекомендую. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PALMA DE MALLORCA, ES - Reviewed by TOMMY - 16 September 2021

" Great ! "

" Easy ! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

BILBAO, ES - Reviewed by EMILIANO - 25 August 2021

" Good "

" Gentle and profetionals "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by TSVETAN - 14 July 2021

" It was easy. We would rent with Sixt again. Much better than our experience with Budget in Italy. "

" It was easy. We would rent with Sixt again. Much better than our experience with Budget in Italy. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

FUERTEVENTURA, ES - Reviewed by JANUSZ - 11 July 2021

" I am very unsatisfied with a service provided by Six . I would never recommend to rent a car via this company in Fuerteventura ! "

" 1. Staff at the counter tried to sell me another insurance despite I got my super cover insurance purchased. Guy at the counter told me I need some insurance against ' fraud ' . 2. Car externaly had many dents & scratches . It was really difficult to compare them with the report . 3. On the return despite I fuelled complete the tank I was told to return to petro station to fuel a car for 1.9 EUR . Btw . The security petrol distributor didn't allow me to put more petrol. 4 . Untill today I didn't receive confirmation of closing the contract via email . I was told it will take 1-2 days. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

ALICANTE, ES - Reviewed by ALEKSANDR - 13 May 2021

" I cant get any information about what that additional charge from SIXT is about. "

" Very bad. I get additional charge that is more that i pay and i unable to get any information about that charge. "

Value for Money: 1
Efficiency of Counter Staff: 7
Expediency of Drop-off: 7
Condition of the Vehicle: 7

TARRAGONA, ES - Reviewed by TONY - 06 October 2020

" Not great with Sixt. Would continue to use Auto Europe. Insurance cover should be accepted by car rental company when bought via Auto Europe. This was our experience with FireFly in the past but Sixt seem to view things differently. "

" There were two people I dealt with, the first was a male staff member who tried to sell us not only an upgrade to our chosen vehicle but also told me that the insurance I booked with AutoEurope was not good. We'd have to go through some kind of claims procedure if anything was damaged on the vehicle to recover our excess damage liability. We were quite stressed about this the whole time we had the car after refusing to buy their insurance cover for £25 per day. We also were not used to having the excess charged to our credit card as opposed to a hold, which is how we normally experienced car rentals. We left the car back at the airport before the office was open so we dropped the car keys in a box provided and hoped we would get our excess refunded. We also took a photo of the car in case we needed to prove it's condition after dropping it off. Overall, quite stressful and most likely would not rent with them again. I do want to add that there was a female staff member who was quite helpful when I returned to the office to check the charge on the credit card for the excess. She also accompanied us to the vehicle when we reported additional marks on the car from their report. She noted them on our rental agreement and gave me a quick tour of the car's functionality. "

Value for Money: 10
Efficiency of Counter Staff: 4
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADRID, ES - Reviewed by FREDRIK - 09 August 2020

" All good. "

" Too much fishing for upgrades. "

Value for Money: 9
Efficiency of Counter Staff: 6
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADRID, ES - Reviewed by MARTÍN - 21 July 2020

" Great value added "

" Sixt is the best car rental company in Europe "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADRID, ES - Reviewed by JEREMY - 16 July 2020

" Always good competitive rates "

" Very smooth process end to end (plus a car upgrade, although I am aware that these are on an availability basis only !) "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

BARCELONA, ES - Reviewed by ASSEM - 04 February 2020

" Didn't show me all expenses until i went the rental car company "

" They don't tell you about the extra expenses untill you arrive at the airport "

Value for Money: 5
Efficiency of Counter Staff: 7
Expediency of Drop-off: 8
Condition of the Vehicle: 6

TENERIFE, ES - Reviewed by ROGER - 31 January 2020

" Very smooth operation without any hassle. Easy access to airport. "

" Brand new vehicle supplied. Staff friendly and efficient.u "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by BORISLAV - 09 January 2020

" Very clear and easy to use website. I would recommend auto Europe to anyone. "

" All was well with a little note to the employee Mr. Gonsalez Artiles from the Barcelona office who after long conversation about additional car insurance didn't check the parking position of the car and instead of -1 floor we had to go with small kid around 5 floors looking for a rented car and finally to find out that a baby chair which we had previously booked wasn't inside. All the rest was absolutely what we expected. Thank you all for the good work and I would recommend Sixt with pleasure. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SANTANDER, ES - Reviewed by MONICA - 06 January 2020

" Sixt experience was very good. The rent a car desk was inside Santander airport, the desk officer was really nice, I was in the car in about 30 minutes, the car was brand new, 1800 km, with a lot of new features that connected very quickly the car to the smartphone. Didn't have any issue with the car. The drop off very simple. I surely recommend AutoEurope and Sixt. "

" Sixt experience was very good. The rent a car desk was inside Santander airport, the desk officer was really nice, I was in the car in about 30 minutes, the car was brand new, 1800 km, with a lot of new features that connected very quickly the car to the smartphone. Didn't have any issue with the car. The drop off very simple. I surely recommend AutoEurope and Sixt. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by PATRIK - 31 December 2019

" Smooth and hassle free reservation. Good prices for cars and extra coverage. "

" Car was great (BMW X1) and the service too! Best thing though was the possibility to extend the rental at same daily rate as the original reservation was made. That's a great service. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by BERNARDUS - 25 December 2019

" Without Spanish knowledge it is difficult to read the manual. Although you can place the Navi in German or English, the operation is difficult if you are not familiar with the model that is built into the car. Upon request, however, the local staff later helped me well with some basic functions. A brief description of the basic functions in English or German would be useful. The car in question was a VW Golf. "

" Without Spanish knowledge it is difficult to read the manual. Although you can place the Navi in German or English, the operation is difficult if you are not familiar with the model that is built into the car. Upon request, however, the local staff later helped me well with some basic functions. A brief description of the basic functions in English or German would be useful. The car in question was a VW Golf. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GRAN CANARIA, ES - Reviewed by JANI - 21 December 2019

" They told me to call you or rent car from other companies because my deposit was in cash. Refused to let me deposit them and pay deposit with debit card. There was only 1 deposit machine in Gran Carania. I learnt to no trust rental companies as much anymore. Lost 90 euros for nothing. Luckily I rented a cheap car. "

" Told me bullshit and just wanted my money instead of trying to help me "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

ALICANTE, ES - Reviewed by MARTIN - 21 October 2019

" x "

" -office not well signposted, there is a number of rental offices directly in the terminal building, Sixt office is across the street and around the corner. No signs in the building, needed to look up the exact location myself. -car had a faulty fuel gauge "

Value for Money: 7
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 8

BARCELONA, ES - Reviewed by PLESOIANU - 11 October 2019

" very pleased "

" satisfied "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ALICANTE, ES - Reviewed by MARC-ANDRÉ - 04 October 2019

" Please make sure Sixt Germany headquarters are aware of this unfriendly staff at drop off Alicante airport counter, October 1st 2019, around noon time. "

" The staff at the Alicante Airport Sixt drop-off counter was very unfriendly. Certainly not meeting the standards of Sixt. Would not rent a car again at Sixt in Alicante "

Value for Money: 1
Efficiency of Counter Staff: 7
Expediency of Drop-off: 1
Condition of the Vehicle: 10

MALAGA, ES - Reviewed by OANA - 24 September 2019

" Provides lots of rental options, at fair prices. The 'Refundable Excess with Super Cover' product is bit confusing and complicated. "

" Provides excellent service. Bit pricey for what it is though. Pro/Con: Provided free upgrade to a bigger and more powerful vehicle, since a vehicle of the requested 'class' was not available. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by DORU - 05 September 2019

" - "

" - "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

PALMA DE MALLORCA, ES - Reviewed by DANIEL - 27 August 2019

" Autoeurope didnt showed the affiliate fee within price, but at the sixt they count with the reducted ammount only, so i have to pay ~25 eur extra because of the difference. It was a bit awkward. "

" they were a classic "big" car rental service provider. Proper processes, "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LA CORUNA, ES - Reviewed by ELENA - 08 August 2019

" Easy. I'll definitely use this service again! "

" At both the pick up and drop off locations, staff was extremely helpful, patient and as accommodating as possible. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BILBAO, ES - Reviewed by ROMANA - 08 July 2019

" Professional. "

" Fluent. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GERONA, ES - Reviewed by GERARDS - 03 July 2019

" Final price bacause of insurance was more then twice higher!!! We have refuse to take a car and we are waiting to get our money back!!! "

" Final price bacause of insurance was more then twice higher!!! We have refuse to take a car and we are waiting to get our money back!!! "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

GERONA, ES - Reviewed by MIKS - 03 July 2019

" All good. "

" Front windshield was not clean fron inside. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

MADRID, ES - Reviewed by SAFARIN - 01 July 2019

" I had a great experience with Sixt and thanks Auto Europe for handling any hassle when we encounter with Avis. "

" Great and fast admin during collection, great condition of car, and return was very prompt with no hassle.. Great service. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by TARAS - 27 June 2019

" I left the Sixt office on another vehicle with a surcharge and with a much larger blocked amount on the payment card. Since Monday I was going to get in touch with the support of Autoeurope, but in some miraculous way absolutely all over the spent amount was returned to my card by Monday lunch. As far as I understood, Autoeurope's customer quality control service worked out, found out that one of the customers was confused because of unexpected expenses and getting another car, contacted Sixt and resolved this misunderstanding. Thank you! "

" Upon arrival at the Sixt office, I was informed that I did not have a car model I ordered. They offered to take Toyota Auris. In my company were a wife, two children, two travel suitcases and a pram. On my objection that such a company can only fit in the Cactus, at least I was offered to choose another car, but with an additional charge. In addition, I was informed that the maximum insurance against Autoeurope is not enough to cover all possible road problems and offered to purchase insurance from Sixt, which I also did. Well, the cherry on the cake was blocking a much larger amount on the card than was indicated in the voucher from Avtoevrop (300 Euro). In addition, in the office of Sixt, I was told that this car would be equipped with parking sensors, but in fact they were not there. Since this car was not familiar to me in driving and feeling of its dimensions, I had to be extremely careful and resort to the help of my wife when parking. I left the Sixt office on another vehicle with a surcharge and with a much larger blocked amount on the payment card. It should be noted that the car was almost new, clean and in excellent technical condition. "

Value for Money: 9
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by TIMOTHY - 23 April 2019

" See above - I would like to speak to someone in your organization on the matter. My contact info is browt05@yahoo.com or 425.301.0811 (USA mobile). Thank you. "

" I will be filing a complaint today to have the insurance we purchased through Auto Europe refunded. When we went to rent the car, Sixt explained that Auto Europe's insurance would have very little value in the event of an accident and strongly encouraged us to purchase the insurance directly through them. We called Auto Europe with the Sixt agent prior to renting the car requesting a refund for the insurance already paid. They told us we'd have to handle it in the form of a complaint after returning home. There were several other miscommunications between Sixt's system and Auto Europe in terms of the rental, which makes us highly unlikely to go through a middle man like Auto Europe ever again. It was a timely and stressful hassle during precious family vacation time; especially when you've prepaid and prearranged everything in advance to avoid such things. "

Value for Money: 4
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by REYNIR ARI - 23 April 2019

" The car it self was great. And when I return it April 20, everything went very fast and well. But my flight on April 13 got cancelled because of bad weather. I emailed right away that I need to change my car pick time. But I could not give you a new time, because I had to wait on the airline and the bad weather to stop. When I knew my info you made me book a new car with a full new prize, instead of letting me pay 50 euros and just change the time and pickup place. So in the end I had to pay 2 bookings.... not very happy about that. "

" The car it self was great. And when I return it April 20, everything went very fast and well. But my flight on April 13 got cancelled because of bad weather. I emailed right away that I need to change my car pick time. But I could not give you a new time, because I had to wait on the airline and the bad weather to stop. When I knew my info you made me book a new car with a full new prize, instead of letting me pay 50 euros and just change the time and pickup place. So in the end I had to pay 2 bookings.... not very happy about that. "

Value for Money: 3
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

FUERTEVENTURA, ES - Reviewed by KASPARS - 19 March 2019

" I'm looking forward to returning the deposit. "

" for the time being satisfied "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

SEVILLA, ES - Reviewed by WANITA - 11 March 2019

" Overall, efficient, friendly service, and a nice car. However, the Peugeot did not have much power uphills. "

" Very friendly and helpful. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

BARCELONA, ES - Reviewed by VALERII - 23 February 2019

" It is necessary to check the petrol,before starting,as it was not full "

" Perfect "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MALAGA, ES - Reviewed by AAMER - 19 January 2019

" Our Norwegian airlines flight was late in landing to Malaga airport and when I went to the Sixt rent a car counter it was closed and when I called their number nobody answered so I couldn't get the car. I had to take a taxi home. Where can I get reimbursement for the taxi fare? "

" Our Norwegian airlines flight was late in landing to Malaga airport and when I went to the Sixt rent a car counter it was closed and when I called their number nobody answered so I couldn't get the car. I had to take a taxi home. Where can I get reimbursement for the taxi fare? "

Value for Money: 5
Efficiency of Counter Staff: 6
Expediency of Drop-off: 8
Condition of the Vehicle: 7

TENERIFE, ES - Reviewed by DMITRIY - 14 January 2019

" Everything is good! "

" Everything is good! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GERONA, ES - Reviewed by DMITRII - 06 January 2019

" Have always used AutoEurope services. Highly recommended to all. "

" Very efficient staff, excellent cars. Highly recommended. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADRID, ES - Reviewed by DAPHNA - 30 December 2018

" very satisfied "

" highly recommended "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by AVI - 25 December 2018

" good "

" the guy at the counter tried to sell us insurance even thou we told him we had one throe auto europe. he told us that our insurance (the super cover) does not cover every thing for the car we hired. then he tried to convince us to take the car with full tank and bring it empty and pay for a full tank in advance. this is clearly a deal that is good for sixt and not good for us/ "

Value for Money: 10
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by BORIS - 12 December 2018

" Perfect offers comparison. Problem of insurance. Full insurance was purchased. This insurance was not accepted by the Renatl Station. It was necessary to pay extra insurance. This drastically rising the price. "

" Hight queality cars, but SIXT staff does not accept voucher from Auto Europe, telling thatcar is not insured even if we pay for total insurance. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by ELIAS - 08 November 2018

" Always efficient and cost effective. Easy cancellation process when required. "

" Nice service at pickup even though it was nearly 1am closing time - with a smile. Also, nice not to be harassed with extra insurance like the low costs... "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by MANSOUR - 01 September 2018

" It was nice "

" They are the nicest "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 8

MADRID, ES - Reviewed by JOSEPH - 08 August 2018

" I booked the car from sixth through autoeurope.If I m not mistaken this is my 6th time.I will surely use Auto Europe again and I'm confident when I recommend it to my friends that they will have the same experience . "

" The car was clean and nearly new.It was comfortable and I will surely hire from then. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GERONA, ES - Reviewed by HENRIK - 07 August 2018

" All good "

" Nice "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ALICANTE, ES - Reviewed by AUDRIUS - 02 August 2018

" Good conditions and service. "

" Good car quality, it was easy to take of and drop off the car. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADRID, ES - Reviewed by SIDDHESH - 06 July 2018

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by KIRSTEN - 04 July 2018

" positive "

" Car quality was good and counter staff was helpful "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ALICANTE, ES - Reviewed by THOR - 29 June 2018

" good except the gps unit "

" bough gps in the deal. got a unit unattached and had problems with it. unnessesary and old maps. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

MADRID, ES - Reviewed by LEONARDO - 12 June 2018

" Everything great! "

" Everything was great, from beginning to end "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10