GOLDCAR SPAIN Car Rental Reviews

ALICANTE, ES - Reviewed by JAN - 05 May 2023

" After several rentals with Goldcar in Faro, this time in Alicante the experience was very dissapointing to say the least. First, we did not get the car we booked & paid for 4 months earlier ! The counter staff was quite arrogant and in the end we were given smaller car with very high mileage ! (Fiat Tipo is definitely not the same category as Citroen Berlingo). Afterwards in the parking lot we saw several same-class vehicles we asked for but were refused ! In addition there was apre-existing damage not registered in the car's records which we had to ask to be added before driving away. I will think again before using Goldcar on our next trip. Suggestion for improvement: Get the exact car reserved at a small extra fee at the time of booking.. "

Overall Value: 2
Efficiency of Counter Staff: 2
Expediency of Drop-off: 10
Condition of the Vehicle: 4

VALENCIA, ES - Reviewed by JAN CHRISTIAAN - 25 April 2023

" The price is good, but the service could be improved. "

" The man that served us at the counter was not very friendly and the car was almost not to find as it was parked outside in the dark and not in the parking garage. the car also smelded of tobaco smoke. "

Overall Value: 7
Efficiency of Counter Staff: 5
Expediency of Drop-off: 9
Condition of the Vehicle: 7

TENERIFE, ES - Reviewed by LUBOMIR - 18 April 2023

" Good ecperience "

" Good overall experience, I did not get the car I ordered, but same class "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 9

FUERTEVENTURA, ES - Reviewed by FIONA - 27 January 2023

" Good price and easy to book "

" All fine except we arrived half an hour early for rental and were told we'd have to take their extra insurance to get the car ahead of time. So we just waited. Not a big problem but flight times not always accurate so a little flexibility is needed. "

Overall Value: 10
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 9

PALMA DE MALLORCA, ES - Reviewed by MARGARET - 24 January 2023

" Efficient, professional, and easy. "

" Good experience, apart from having to exchange the car in the middle of our stay as it was due back in for " buy back". "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 9

GRAN CANARIA, ES - Reviewed by LADISLAV - 07 January 2023

" Easy booking, very competitive price. I have been booking through them for years..... "

" Quick check in, slower check out but very friendly and efficient staff for both "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 8

TENERIFE, ES - Reviewed by TANJA - 29 November 2022

" Overall worth the money and recommended for a short trip "

" Cheap and you pay what you get for "

Overall Value: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 7

MADRID, ES - Reviewed by GÜNTHER - 11 November 2022

" Great prices, great customer support. "

" Only if price is only criteria, otherwise cars not great. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PALMA DE MALLORCA, ES - Reviewed by MICHAL - 08 November 2022

" Everything was as expected perfect! "

" Everything was as expected perfect! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MALAGA, ES - Reviewed by SERGE - 20 September 2022

" Auto Europe is good. I rented a lot. But Goldar is really a bad choice! "

" At the counter I had to pay a deposit of 1500+ euro. They did not accept my Amex card... My other credit cards have a limit of 1250 euro.... They would not do it in 2 times, nor accept a card of my husband. I had to pay 150 euro extra and then the would not ask a deposit.... TOTAL SCAM goldcar!!! "

Overall Value: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 8
Condition of the Vehicle: 8

SEVILLA, ES - Reviewed by MIKAEL OLIVIER - 13 September 2022

" vos prix varient tres souvent et leur montant aussi!!!! "

" des professionnels efficace et rapide. Pas de mauvaise surprise "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

IBIZA, ES - Reviewed by FRANCOIS - 25 February 2022

" Perfect "

" Perfect "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

IBIZA, ES - Reviewed by MEHMET - 18 October 2021

" Good experience "

" 1. I wanted to change my drop off time from 10.00am to 20.00 (still within the same day as I picked up at 22.30) but this was not possible and had to pay 63 Euro extra (40€ fee and 1 day extra rental) 2. The car under >10 scratched and had to examine myself to come up up with over 10 identified places on the car that had some damage. If I would have trusted the paper of the condition of the car I would have been very wrongly misguided "

Overall Value: 8
Efficiency of Counter Staff: 7
Expediency of Drop-off: 6
Condition of the Vehicle: 6

PALMA DE MALLORCA, ES - Reviewed by ALEKSANDAR - 30 July 2021

" Everything was very smooth, from the moment I have placed the order and this is why I will continue using autoeurope as a rental service provider. "

" Very satisfied with their efficiency both during take over and drop off. "

Overall Value: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ALICANTE, ES - Reviewed by ALEXANDER - 14 September 2018

" Definitely will book again "

" Super smooth pick up and easy return.excellent new car , great value for money "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10