Auto Europe
- North America
- Central America
MOVENTUR ITALY CUSTOMER REVIEWS
- 7.2
- 7.4
- 7.9
- 8.8
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
MOVENTUR ITALY Car Rental Reviews
Average Rating for Moventur :
OLBIA, IT - Reviewed by RADU - 16 July 2025
" Everything ok "
" Ok "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by BLERIM - 02 July 2025
" I made reservations and you didn't give me the car i made extra payment and you didn't give me the car "
" I made reservations and you didn't give me the car i made extra payment and you didn't give me the car "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ROME, IT - Reviewed by ZER YAO - 22 April 2025
" Was assigned to a scam company Moventur by Auto Europe, read about the google reviews and realised it's a company that does not returns deposit. Not sure why Auto Europe is still brokering with such company. Currently, i am still not getting back my deposit after returning the vehicle. "
" Car condition was returned perfectly, checked by staff on the ground. After returning successfully, I am still not getting back my rental deposit. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 7 Condition of the Vehicle: 7
MILAN, IT - Reviewed by ARTAN - 16 April 2025
" Dear [Company Name], I am writing to you regarding the car rental booking made through your company, which unfortunately turned out to be unsuccessful. Despite our attempts to contact both you and the rental company, we were unable to reach anyone. As a result, we had to spend €50 on a taxi to reach the rental company's branch. However, despite your statement that the company operates until 23:00, we found that it was actually closed at 18:00 and did not respond to any phone calls. Due to this, we were forced to book another rental at a cost of €310. This situation was extremely unprofessional and unacceptable. Therefore, we kindly request a full refund to cover the expenses caused by this issue. Please take the necessary steps to resolve this matter as soon as possible. Sincerely, "
" Dear [Company Name], I am writing to you regarding the car rental booking made through your company, which unfortunately turned out to be unsuccessful. Despite our attempts to contact both you and the rental company, we were unable to reach anyone. As a result, we had to spend €50 on a taxi to reach the rental company's branch. However, despite your statement that the company operates until 23:00, we found that it was actually closed at 18:00 and did not respond to any phone calls. Due to this, we were forced to book another rental at a cost of €310. This situation was extremely unprofessional and unacceptable. Therefore, we kindly request a full refund to cover the expenses caused by this issue. Please take the necessary steps to resolve this matter as soon as possible. Sincerely, "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by YONATHAN - 18 March 2025
" Pickup was fine and quick. They right out the first sentence they mentioned the deposit because they knew it is a breach of contract. THEY DO NOT BLOCK, they require a payment of the deposit and send the money back after bloody 40 days??!? The contract clearly stated block and not tranfer (* Credit Card Block: EUR 1,000.00 ). That is not alright to change when a contract is available and already paid for. That is very disturbing borderline FRAUDULENT and breach of contract. "
" Pickup was fine and quick. They right out the first sentence they mentioned the deposit because they knew it is a breach of contract. They did not have a wifi at the office, which made things complicated. THEY DO NOT BLOCK, they require a payment of the deposit and send the money back after bloody 40 days??!? The contract clearly stated block and not tranfer (* Credit Card Block: EUR 1,000.00 ). That is not alright to change when a contract is available and already paid for. "
Value for Money: 2 Efficiency of Counter Staff: 3 Expediency of Drop-off: 8 Condition of the Vehicle: 10
ROME, IT - Reviewed by SAULIUS - 14 March 2025
" Traditional italian way of rental - windshield dirty from inside, outdated model of the car "
" Ok "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
MILAN, IT - Reviewed by STEN - 13 January 2025
" We haven't received our money 900€ yet it has been 13 days since we retrned the car "
" We havent got our money back, "
Value for Money: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 9
CAGLIARI, IT - Reviewed by GINTARAS - 26 October 2024
" Very friendly website and easy to use it. "
" Very kind and helpful staff at the renting office. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
MILAN, IT - Reviewed by ARTIS - 16 October 2024
" Positive experience, everything satisfied. "
" A very professional team. Quickly solved the small problem that arose. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MILAN, IT - Reviewed by SAMUEL - 06 October 2024
" not a bad deal "
" they tried to renege on the "no extra charge for a 2nd driver" promotion, but eventually relented "
Value for Money: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CAGLIARI, IT - Reviewed by HUSEYIN YASIN - 22 August 2024
" Has been a trouble-free experience! Thanks! "
" Very friendly, efficient, kind and professional staff at the check-in counter. Easy pick up & drop off! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
OLBIA, IT - Reviewed by HRVOJE - 08 May 2024
" Most likely to rent a car again on our next trip. "
" Very nice experience, everything as we planned. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by FRANCISCO - 19 February 2024
" very bad "
" never receive a confirmation from your side......Rent a car by my own in the airport. dont accept yourrr charge of the money....terrible serviceeeee "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 1
CAGLIARI, IT - Reviewed by CARMELO - 21 November 2022
" My experience was very good fast check out when returning the vehicle. "
" The only issue was , because I bought the super cover insurance with the booking , because it was advertised that it's cheaper, when I picked the car that the insurance cover that I bought doesn't cover me , so I have to purchase an other insurance which cost me an other €76 . The car from moventur ànd experience was great. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
OLBIA, IT - Reviewed by ZORAN - 05 November 2022
" Everything went quickly and smoothly. The car (Citroen) was big, relatively new and great. No troubles at all. "
" Everything great, but there are hidden costs: The client has to additionally pay for the cleaning of the car (12 EUR). "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10