" Everything ok "
" Ok "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I made reservations and you didn't give me the car i made extra payment and you didn't give me the car "
" I made reservations and you didn't give me the car i made extra payment and you didn't give me the car "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
" Was assigned to a scam company Moventur by Auto Europe, read about the google reviews and realised it's a company that does not returns deposit. Not sure why Auto Europe is still brokering with such company. Currently, i am still not getting back my deposit after returning the vehicle. "
" Car condition was returned perfectly, checked by staff on the ground. After returning successfully, I am still not getting back my rental deposit. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 7 Condition of the Vehicle: 7
" Dear [Company Name], I am writing to you regarding the car rental booking made through your company, which unfortunately turned out to be unsuccessful. Despite our attempts to contact both you and the rental company, we were unable to reach anyone. As a result, we had to spend €50 on a taxi to reach the rental company's branch. However, despite your statement that the company operates until 23:00, we found that it was actually closed at 18:00 and did not respond to any phone calls. Due to this, we were forced to book another rental at a cost of €310. This situation was extremely unprofessional and unacceptable. Therefore, we kindly request a full refund to cover the expenses caused by this issue. Please take the necessary steps to resolve this matter as soon as possible. Sincerely, "
" Dear [Company Name], I am writing to you regarding the car rental booking made through your company, which unfortunately turned out to be unsuccessful. Despite our attempts to contact both you and the rental company, we were unable to reach anyone. As a result, we had to spend €50 on a taxi to reach the rental company's branch. However, despite your statement that the company operates until 23:00, we found that it was actually closed at 18:00 and did not respond to any phone calls. Due to this, we were forced to book another rental at a cost of €310. This situation was extremely unprofessional and unacceptable. Therefore, we kindly request a full refund to cover the expenses caused by this issue. Please take the necessary steps to resolve this matter as soon as possible. Sincerely, "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Pickup was fine and quick. They right out the first sentence they mentioned the deposit because they knew it is a breach of contract. THEY DO NOT BLOCK, they require a payment of the deposit and send the money back after bloody 40 days??!? The contract clearly stated block and not tranfer (* Credit Card Block: EUR 1,000.00 ). That is not alright to change when a contract is available and already paid for. That is very disturbing borderline FRAUDULENT and breach of contract. "
" Pickup was fine and quick. They right out the first sentence they mentioned the deposit because they knew it is a breach of contract. They did not have a wifi at the office, which made things complicated. THEY DO NOT BLOCK, they require a payment of the deposit and send the money back after bloody 40 days??!? The contract clearly stated block and not tranfer (* Credit Card Block: EUR 1,000.00 ). That is not alright to change when a contract is available and already paid for. "
Value for Money: 2 Efficiency of Counter Staff: 3 Expediency of Drop-off: 8 Condition of the Vehicle: 10
" Traditional italian way of rental - windshield dirty from inside, outdated model of the car "
" Ok "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
" We haven't received our money 900€ yet it has been 13 days since we retrned the car "
" We havent got our money back, "
Value for Money: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 9
" Very friendly website and easy to use it. "
" Very kind and helpful staff at the renting office. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
" Positive experience, everything satisfied. "
" A very professional team. Quickly solved the small problem that arose. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" not a bad deal "
" they tried to renege on the "no extra charge for a 2nd driver" promotion, but eventually relented "
Value for Money: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Has been a trouble-free experience! Thanks! "
" Very friendly, efficient, kind and professional staff at the check-in counter. Easy pick up & drop off! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Most likely to rent a car again on our next trip. "
" Very nice experience, everything as we planned. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" very bad "
" never receive a confirmation from your side......Rent a car by my own in the airport. dont accept yourrr charge of the money....terrible serviceeeee "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 1
" My experience was very good fast check out when returning the vehicle. "
" The only issue was , because I bought the super cover insurance with the booking , because it was advertised that it's cheaper, when I picked the car that the insurance cover that I bought doesn't cover me , so I have to purchase an other insurance which cost me an other €76 . The car from moventur ànd experience was great. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything went quickly and smoothly. The car (Citroen) was big, relatively new and great. No troubles at all. "
" Everything great, but there are hidden costs: The client has to additionally pay for the cleaning of the car (12 EUR). "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10