INTERRENT SPAIN Car Rental Reviews

ALICANTE, ES - Reviewed by JAAP - 21 December 2022

" Easy process, good prices and flexibility. Additional insurance cover is also good "

" Very efficient process, good car, same type as was promised which is not always the case. "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 9

BARCELONA, ES - Reviewed by WILLIBRORD - 16 November 2022

" No comments "

" Too long waiting fir pickup "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by VINCENT - 09 November 2022

" interrrent is the brand name of goldcar. i already had bad experiences with goldcar, and this time just confirmed my bad experience. Do not suggest this brand without explicitely mentioning Goldcar, as they try and hide their name. fishy company. "

" they nearly force you to add extras that more than double the price of the rental, while making you believe the price of the extras is the total, not only their extras "

Value for Money: 3
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PALMA DE MALLORCA, ES - Reviewed by KONSTANTIN - 29 October 2022

" no comments "

" They try to sell you more stuff argumenting that there's no other way "

Value for Money: 2
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 1

PALMA DE MALLORCA, ES - Reviewed by ROBERT - 29 October 2022

" Auto Europe are great, have used them and recommended them for years, just brilliant. "

" The car had quite a few bumps and scrapes already, however, it was fit for our purpose (climbing trip). Pick up and return was painless, thus we were totally satisfied, hence the 10 rating. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PALMA DE MALLORCA, ES - Reviewed by PETR - 22 October 2022

" I am happy with auto europe, it was my fault to choose interrent "

" forced me to buy another insurance, rude and arrogant staff "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

PALMA DE MALLORCA, ES - Reviewed by PETR - 22 October 2022

" I am happy with auto europe, it was my fault to choose interrent "

" forcing me to pay for diesel car, did not want diesel at all "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

PALMA DE MALLORCA, ES - Reviewed by JULIE - 06 October 2022

" I recommend AutoEurope but ABSOLUTELY NOT GOLDCARD/INTERRENT. The counter staff has lied us and forced us to pay without no transparency an additional insurance of more than 100 euros !!! "

" The counter staff has lied us and forced us to pay without no transparency an additional insurance of more than 100 euros !!! "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 5
Condition of the Vehicle: 5

MADRID, ES - Reviewed by JOSÉ JUAN - 02 July 2022

" LLevo muchos años reservando en Autoeurope y siempre es mi primera opción, sencillo, agíl y transparente. Recomiendo Autoeurope 100% "

" Coche reservado para recoger a las 23h, el vuelo se retrasa y llego después de la hora a las 23:15h encontrando la oficina cerrada y sin personal que me pueda entregar el vehículo, decido esperar en el aeropuerto a la apertura de la oficina a las 7:00h, abren tarde, a las 7.30h y me dicen que he perdido la reserva por no presentarme a las 23h y que si quiero llevarme el coche debo pagar 60€, de lo contrario pierdo la reserva (la realidad es que me chantajean para venderme un upgrade). Estafadores en toda regla. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 8
Condition of the Vehicle: 7

MALAGA, ES - Reviewed by GLEN - 12 June 2022

" Bad "

" The salesperson Was very agressive and tried to sell my ekstra insurence worth 200 euro. When i said No, she was very unpleasent and agressive. Then she made me pay upfront with my creditcard for gas and insurence. More than 1400 Euro. Then Worst salesperson ever!! I had to call Autoeurope two times and my bank to make sure she didn try to cheat me. "

Value for Money: 8
Efficiency of Counter Staff: 1
Expediency of Drop-off: 7
Condition of the Vehicle: 6

FUERTEVENTURA, ES - Reviewed by DIEGO PIETRO - 08 June 2022

" I' ve been using Autoeurope for more than 10 years and in general I am always satisfied: this is actually the first time I have an inconvenience "

" Additional charges were charged to my contract without asking: 1) smart return service to redeliver back the car without full tank 2) Coberturas adicionales for travelling between island - I was asked where i plan to stay and replied just in Fuerteventura (Costa Calma) because I was having a windsurf camp Formal request for clarification and request for reimbursement filed with Interrent. "

Value for Money: 6
Efficiency of Counter Staff: 2
Expediency of Drop-off: 10
Condition of the Vehicle: 6

MALAGA, ES - Reviewed by PIOTR - 31 May 2022

" I would reccommend advising not to pick goldcar or not to use AUtoEurope for Spain trips "

" I needed to issue a reclaim as there was different information provided in my voucher from what was said in interrent (Goldcar). I was supposed to have insurance with waiver up to EUR1400, while Goldcar advised there was no insurance at all and my potential liability to be up to value of the car (!). They wanted to block EUR1400 on my credit card plus EUR150 for gasoline. I have a separate offer from my bank that insures the waiver liability up to EUR3000 but not to full value of the car - I have never seen such offer. This forced me to pay additional insurance at Goldcar plus they applied 2 additional charges that i do not understand. They obviously saw me with 2 young kids knowing I will not walk away. Still it was AutoEurope offer that I have purchased that was different from reality. I would expect this to be solved. Other details of AutoEurope offer are very good, efficient, well presented and flexible, that is way i treat your service as primary. Not sure for how long considering the last experience in Spain. "

Value for Money: 6
Efficiency of Counter Staff: 4
Expediency of Drop-off: 9
Condition of the Vehicle: 10

ALMERIA, ES - Reviewed by PETER - 24 September 2019

" waited 2 days to replace a flat tire. made a lot of additional costs, and your partner click rent did not even answer the telephone. Allthough at the end auto europe knows the problem, they never give a reaction on it "

" choose better partners "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 9
Condition of the Vehicle: 7

MALAGA, ES - Reviewed by KALVIS - 28 July 2019

" I was given to sign for extra insurance as if i signed for receiving the car. Without even shoving me the contract details. It was electronic signature device, where i could not see what i was signing for. So i was cheated and taken 300 € more. It was only my second time with renting a car, first wit avis was descent, second with interrent and goldcar is lesson for life. "

" It was total cheating. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

TENERIFE, ES - Reviewed by MATIJA - 22 July 2019

" Everything was OK. "

" At pick up not a very friendly staff. They tried to sell insurance at any cost instead of leaving a deposit. The car was damaged all around (scratches) and it is hard for costumer to find the ones who are not already mentioned. "

Value for Money: 4
Efficiency of Counter Staff: 3
Expediency of Drop-off: 8
Condition of the Vehicle: 3

BARCELONA, ES - Reviewed by KAPUSI - 05 July 2019

" I liked this company. "

" Very good balance of money/value. Fast service. "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 7

GERONA, ES - Reviewed by EUGENIJUS - 22 May 2019

" Incredible trip. We were satisfied. "

" We are very pleased that after our flight got delayed, Interrent waited for us after the midnight. Service was very polite and attentive. Thank you. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LANZAROTE, ES - Reviewed by JOSE MANUEL - 26 March 2019

" Quick, cheap and efficient. "

" When we got the car we inform the staff about some more damages on the car and we filled out a form. When we dropped-off the car the damages we informed were not in the list, they were completely ignored. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 7

BARCELONA, ES - Reviewed by ANNA - 05 March 2019

" No problem I recommend it "

" Verify better the cars before renting again. A lot of scratches not declared The rear windscreen wiper broken One front bulb burned 1/4 of the tank less and declared full Kilometers at pickup with 50kms more than what was on the contract Return of the car was long "

Value for Money: 7
Efficiency of Counter Staff: 7
Expediency of Drop-off: 6
Condition of the Vehicle: 6

ALICANTE, ES - Reviewed by JOHANNES - 03 March 2019

" Price OK, Quick and easy procedure Autoeurope. "

" We asked for a SUV (high-seat needed for medical issues) . We got a low-seat vehicle (Citroen C4). "

Value for Money: 6
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 4

MALAGA, ES - Reviewed by PATRICK - 30 January 2019

" more efficiency needed "

" not organised "

Value for Money: 3
Efficiency of Counter Staff: 3
Expediency of Drop-off: 3
Condition of the Vehicle: 4

ALICANTE, ES - Reviewed by RICHARD - 12 January 2019

" See above comments "

" When we arrived they made us wait 2.5 hours for the car , very unhelpful on the desk. When we picked up the car the seats were filthy and all windscreens and windows were disgustingly filthy. The car was dented and scratched not at all good. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 3

MADRID, ES - Reviewed by FOIVOS - 09 January 2019

" From: Fivos Valiadis Sent: Wednesday, January 2, 2019 9:09 AM To: reservations@autoeurope.eu Subject: Fwd: Your Booking Confirmation 15446749 - VALIADIS, FOIVOS Dear Sirs, First of all my best wishes for the New Year. Reference below and attached reservation ( which is still running) I kindly need your help on the below additional charges, that I was forced to pay in order to pick up a car: 1/ airport tax 13,91 euros 2/ diesel car 16,53 euros 3/ upgrade 30,93 euros ( is Fiat 500L an upgrade of my reservation ?) In any case I didn't have the option to choose. Above car was the only available and in order to pick it up I had to accept all the above extras. Please see below a photo of my contract. Thank you in advance. "

" From: Fivos Valiadis Sent: Wednesday, January 2, 2019 9:09 AM To: reservations@autoeurope.eu Subject: Fwd: Your Booking Confirmation 15446749 - VALIADIS, FOIVOS Dear Sirs, First of all my best wishes for the New Year. Reference below and attached reservation ( which is still running) I kindly need your help on the below additional charges, that I was forced to pay in order to pick up a car: 1/ airport tax 13,91 euros 2/ diesel car 16,53 euros 3/ upgrade 30,93 euros ( is Fiat 500L an upgrade of my reservation ?) In any case I didn't have the option to choose. Above car was the only available and in order to pick it up I had to accept all the above extras. Please see below a photo of my contract. Thank you in advance. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 7

TENERIFE, ES - Reviewed by JUAN - 02 January 2019

" The relation between you and the car rental is very bad. At the desk, the employee of Interent is telling you that car is not cover by insurrance when this is not true "

" Lon,g waiting time to get the car. The car has a lot of dommages and none of them were declared "

Value for Money: 5
Efficiency of Counter Staff: 5
Expediency of Drop-off: 6
Condition of the Vehicle: 5

MALAGA, ES - Reviewed by SION WILLEM PAUL - 29 December 2018

" The main interaction is with your website, which works well enough. On the occasions I had to speak to someone, things were usually resolved in a satisfactory manner. "

" My flight was slightly delayed, so I arrived just after 11pm. I was charged an additional 40 euros for 'late collection'. The car was very bashed up, every single panel had dents and scratches, and a rather unsightly stain on the driver seat. 53k on the clock. The wheel alignment was slightly off, with the car pulling to the left under braking. On the second day, the tyre pressure symbol came on. It turned out the tyres all had completely different pressures. That kind of maintenance is not my job. I will avoid Interrent in Spain in future. It seems they team up with different partners in different countries. "

Value for Money: 6
Efficiency of Counter Staff: 8
Expediency of Drop-off: 7
Condition of the Vehicle: 5

LANZAROTE, ES - Reviewed by GERRIT JACOBUS - 18 December 2018

" X "

" X "

Value for Money: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 9

MALAGA, ES - Reviewed by ALEJANDRO - 17 December 2018

" Very disappointed, I was quoted a price and conditions (i.e. security deposit) by Auto Europe and when picking up the vehicle I had to pay a different amount and the conditions where different. "

" -After an unexplained change of vehicle I was given one with parts missing that once more had to be changed -My contract specified a deposit of €300.00 I was charged a deposit of €454.00 -Even though I did not request anything extra I had an extra charge of a total €20.99 ( "Recargo Aeropuer €2.89 + C. Extra V Diesel €14.46 + IVA 21% €3.64") This is UNACCEPTABLE -Counter staff very rude "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by KELVIN - 04 December 2018

" great value "

" The car was mechanically fine but had lots of minor damage. We had to be very careful to mark down all the damage and to get it signed off before driving off the rental lot. On returning the car, the returns agent was fine, and did not attempt to blame me for any damage. "

Value for Money: 10
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 7

VALENCIA, ES - Reviewed by LAURENT - 27 November 2018

" Interrent is not reliable "

" extras were added (including for a "new vehicule" - 17000 k....) without request and without explanation form the counter staff. pressure to sign quickly because of the queue. "

Value for Money: 3
Efficiency of Counter Staff: 1
Expediency of Drop-off: 7
Condition of the Vehicle: 7

ALICANTE, ES - Reviewed by ANETTE - 08 November 2018

" Auto Europe has always delivered service! "

" We had ordered a Skoda Octavia, but we got a Citroen that was much smaller. We do not consider these two cars to be similar to each other. "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 6

PALMA DE MALLORCA, ES - Reviewed by JOHN - 07 November 2018

" I have been disappointed in the past, but have no problems whatsoever this time round. Well done. "

" Surprisingly no queue to get car, no-one trying to sell me unnecessary insurance. Return every bit as easy. I will look out and try to book interrent in future. Car was also nice - finally not a panda! Fiat 500 with sunroof - perfect for Mallorca and the weather we got. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ALICANTE, ES - Reviewed by INGVI - 05 November 2018

" Auto Europe always finds a good deal for me in Europe and also in USA when I go there "

" The condition of the car was very good except that he was badly cleaned inside "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 8

ALICANTE, ES - Reviewed by MIHAI DAN - 27 October 2018

" Great "

" Good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SEVILLA, ES - Reviewed by ERICA - 25 October 2018

" I sent two emails about this issue to Autoeurope, and they did not offer to reimburse any of the costs associated with their mistake. I was in the end very disappointed. "

" It was not interrent's fault, but I was very disappointed because they had not been informed that I was arriving late, and therefore I was charged much more for my rental. The counter staff did not give me any other option, and I was stranded. I would have appreciated another solution since it was the customer service at autoeurope who failed to inform them. "

Value for Money: 1
Efficiency of Counter Staff: 5
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MALAGA, ES - Reviewed by YOEL - 17 October 2018

" everything else was perfect. "

" Only one problem, when I arrived to pickup there where only 2 persons behind the counters and the estimated time to get service was 1.5 hours. I paid 30 EURO to get "express service" that was done by the same 2 staff persons.....so take in consideration that if you want to get the car within reasonable time you will have to add some money ... "

Value for Money: 8
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GRAN CANARIA, ES - Reviewed by DIOGO - 08 October 2018

" The web service from autoeurope was good and easy. "

" Interent charge me more than suppose and the information given on counter staff was not specific. "

Value for Money: 1
Efficiency of Counter Staff: 4
Expediency of Drop-off: 8
Condition of the Vehicle: 8

PALMA DE MALLORCA, ES - Reviewed by PAULIUS - 25 September 2018

" Everything was great "

" Everything was great, just at pick up they a little bit unclearly calculated additional help on the road services fee, which was about 30+ eur, it was unclear if this fee was mandatory or not. Everything else was great "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

MALAGA, ES - Reviewed by JOHN - 23 September 2018

" Basically not a happy experience. "

" It took almost an hour before we were given a car, there such a hard sell I nearly gave up and booked a taxi. If you do not .take this extra cover you not be fully covered. I told them Ihad a separate insurance to cover everything from punctures to glasswear and was told that I would not be cover unless we took out Inter rent extra insurance. I did not take out their insurance. Then the car we were given a small Toyota had 84000 k. On the dial and the when I started it up the engine was not firing well, took lt straight back and were given an almost new VW Up. The only good thing was when we returned the car a quick check , all was Ok the an email confirming the return at no charge arrive very soon. But all too late the damage had been done I have used Auto Europe many times although there is always an amount of hard sell. I just wonder what would have happened if there was a dent or scratch "

Value for Money: 6
Efficiency of Counter Staff: 3
Expediency of Drop-off: 10
Condition of the Vehicle: 6

PALMA DE MALLORCA, ES - Reviewed by ALISTAIR - 22 September 2018

" The general proceed with auto Europe is good I have used you many times in the past, but if I have to spend a total of €160 to hire a small car for 5 days in a place like Spain where car hire is cheap I may as well book with a car company like Hertz. "

" Despite taking out some insurance with auto Europe and also having my own independent insurance, which they claimed was not useable I felt I was bullied into taking out there insurance. I had no issue with them holding 800 euros on my credit card, which the paperwork said would be returned when the car was returned. Yet they said the deposit would be held for 28 days . They also claimed that if we didn't take out their insurance and had any sort of problem including a flat tyre I would be charged €324 for call out fee. If the car would not work I would not get a replacement, or taken back to my hotel! I could go on and on, it really spoilt the start of our holiday. I ended up paying an extra €+/-80 just to be avble to get on our way. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 9
Condition of the Vehicle: 8

PALMA DE MALLORCA, ES - Reviewed by ADIEL - 21 September 2018

" THANKS "

" PERFECT "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MALAGA, ES - Reviewed by GEORGI - 19 September 2018

" No matter the invoice was paid at the time of the reservation of the rental car, upon our arrival at the airport of Malaga, Spain and your desk there an extra amount of 664, 75 Euros was taken from my Credit card and never returned. "

" No matter the invoice was paid at the time of the reservation of the rental car, upon our arrival at the airport of Malaga, Spain and your desk there an extra amount of 664, 75 Euros was taken from my Credit card and never returned. "

Value for Money: 1
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 7

BARCELONA, ES - Reviewed by JORDI - 18 September 2018

" Auto Europe has always being my first choice for affordable car rental "

" There was a delay on my flight and l let know the call centre about this instance. They said that they may be close after 11pm as it depends on each desk. I was shocked as I interpreted that I may not get my rental car. When I landed in Barcelona I went to T2 from T1 reaching the car rental desk as 11:20pm. They saved they knew about my delay and they had to wait for another 2 customers (this was a relief for the next time) and because I reached the desk pass the 11pm mark I will get charged 30€+vat. I explained this charge was never charged in the past and the two clerks advised this was common practice. "

Value for Money: 4
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 7

TENERIFE, ES - Reviewed by COTOI NEGREAN - 17 September 2018

" good "

" good "

Value for Money: 9
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MALAGA, ES - Reviewed by SIMEON - 17 September 2018

" I count on you to solve the problem! Best regards! Simeon Oresharov "

" They pulled out of my credit card 457.38 EUR at 04.09.2018 21:19:08 additionally !!!??? I ask for your cooperation to solve the problem! "

Value for Money: 2
Efficiency of Counter Staff: 8
Expediency of Drop-off: 2
Condition of the Vehicle: 8

TENERIFE, ES - Reviewed by CALUM - 15 September 2018

" see above "

" We were delayed picking up the vehicle and despite us ringing the office to say so, they gave our car away and told us it wasnt available. Then they found us a car but wouldnt accept a debit card (not told this until you print off the confirmation documents - not when making enquiry) so had to pay an additional 90 Euros on top to get zero excess using debit card, despite already having paid 40 Euros extra when booking to choose the refundable excess option. Especially as when I went online to check if my Mum could have hired the car for me with her credit card and found it at 35 Euros for the same time period. Feel like we were ripped off and given no choice but to pay the additional 90 Euro. For car hire to get to and from the airport to pay 67 Euros initially then 90 Euros additional charge for 5 days rental is totally exploitative of tourists. Would not recommend Inter rent and do not plan to use again. Having said that desk clerk was helpful as much as she could be "

Value for Money: 1
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 9

BARCELONA, ES - Reviewed by CEDRIC - 13 September 2018

" Better experience with larger companies "

" Counter completely out of the way and not easy to find Lots of added costs Tiny car "

Value for Money: 5
Efficiency of Counter Staff: 6
Expediency of Drop-off: 8
Condition of the Vehicle: 9

BARCELONA, ES - Reviewed by TODD - 11 September 2018

" See above "

" Rude ignorant staff not at all helpful and even confrontational. "

Value for Money: 2
Efficiency of Counter Staff: 1
Expediency of Drop-off: 2
Condition of the Vehicle: 8

ALMERIA, ES - Reviewed by BERNARD - 11 September 2018

" Everything went smoothly "

" Had good reception when collecting car, staff were courteous and helpful. Car had a few scratches but we had taken out insurance cover so no real problems there. Car ran well and upon return staff were again courteous and pleasant to deal with. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 8

IBIZA, ES - Reviewed by STEFANO - 11 September 2018

" Auto europe is very food5 to get the price but at the end you often pay some more you should. Bit it iss still very good "

" So and so. I was 2 hours early and they said they didn't have my economy car. So I had to take a bigger car paying 164 € instead of 97. The I forget to make full gasoline before drop off and the made me pay 80 € more for less then Half tank. I mare two four and they have been really inflexible to hey the most of money they could from it. Well done Interrent. "

Value for Money: 6
Efficiency of Counter Staff: 8
Expediency of Drop-off: 7
Condition of the Vehicle: 6

MADRID, ES - Reviewed by JAN - 09 September 2018

" I've never had a problem with Auto Europe. "

" Interrent is the only car rental I know about that won't let their customers choose a lower category vehicle than they paid for if not happy with the car provided. Additionally, their vehicle categories don't seem to be clearly defined, it seems to be the staff who defines them based on the current situation. I was also informed that unless I purchase road assistance my contract will be terminated in case of vehicle break-down. On the whole their methods are the most unsavory I've encountered. "

Value for Money: 1
Efficiency of Counter Staff: 4
Expediency of Drop-off: 9
Condition of the Vehicle: 2

TENERIFE, ES - Reviewed by MILOS - 08 September 2018

" I must call your company because you took my money. When I was in Tenerife i didnt call you, because it shoud be a Holliday time for my family, and i dont want to spend any minutes on phone. Im cooperating with many people and companies in Germany , and i didnt have problems like this. Vielen dank fur alle. "

" Young lady at the counter explained something you havent put online. Because of that i have chosen another rent a car. I am going to tell all my friends about this problem. Greetings from Serbia. "

Value for Money: 1
Efficiency of Counter Staff: 2
Expediency of Drop-off: 1
Condition of the Vehicle: 1

MALAGA, ES - Reviewed by ERMIONE - 02 September 2018

" T&c are not correct "

" I had to pay 393€ at the collection of the keys as per insurance per day. Nobody told me in the moment I accept the contract online there was a fee of 17€ per day for that reason!! "

Value for Money: 1
Efficiency of Counter Staff: 5
Expediency of Drop-off: 6
Condition of the Vehicle: 6

MALAGA, ES - Reviewed by DINH HUY - 01 September 2018

" I have been using Auto Europe several time and has been quite satisfied so far. "

" Interrent staff tried by every means to upgrade the car model then afterwards they tried to scare the clients by saying the state of the roads in Malaga is very bad therefore the clients should take additional insurances to cover in case the car is facing issues. "

Value for Money: 5
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 8

BARCELONA, ES - Reviewed by NIKITA - 28 August 2018

" I like the AutoEurope service. "

" It was stated that I should get Skoda Octavia, but I got Citroen Elyse, which is much smaller. The person at counter told me that the car is like VW Passat, that is totally not true. And the car was extremely dirty. "

Value for Money: 7
Efficiency of Counter Staff: 6
Expediency of Drop-off: 7
Condition of the Vehicle: 3

PALMA DE MALLORCA, ES - Reviewed by KONSTANTINOS - 19 August 2018

" Was not smooth and i did everything by the book "

" The woman at the counter was not helpful "

Value for Money: 6
Efficiency of Counter Staff: 1
Expediency of Drop-off: 9
Condition of the Vehicle: 8

MADRID, ES - Reviewed by MAN SIU WOODY - 05 August 2018

" Very bad! "

" 1) I pay €18 to upgrade a shit car. 2) push me need to buy scdw. 3) push me again to buy no fuel charges package. I pretty sure the gas tank is not full when I start the engine. I need to paid €155 first, otherwise they won't let me go. Before return the car, I already fuel the tank was full and drive 5 km to car return area. I saw the bill the charge 30 euro. WHAT DO YOU THINK??? I take all the pictures already and will comment in some travel websites when I was free! "

Value for Money: 4
Efficiency of Counter Staff: 2
Expediency of Drop-off: 7
Condition of the Vehicle: 3

MADRID, ES - Reviewed by DAVIDE - 03 August 2018

" None "

" Overall the experience was good but the had some scratches even if at the counter the staff said that there were none. I had to go to the drop-off counter to make staff conscious of the problem. The drop-off at the end of the rental was fast and I was satisfied. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 7

PALMA DE MALLORCA, ES - Reviewed by MUHSIN - 02 August 2018

" As i mentioned before if i were you i would not work with a company like inter rent! Since they are blaming auto europe for all the additional costs! Unfortunately i will not be able to trust your website anymore since i could not hire the car for the amount you have mentioned on your website! In law we call this misrepresentation. I will not hesitate to file an action against this fraud! Thank you "

" Awful! I have hired the car for 50 euros from auto europe. When we went to pick the car up they charged us additional fees like gas fee and so on. They should have told us that we would be required to pay additional costs before we rented! Secondly, they wanted to block 800 euros !!(this cost was also not specified on your website!) apparently that is what they do to everyone. They reduce the amount to 300 euros ( ehat a scam) if you purchase their insurance for additional 150 euros!!! By the way they told us that we should never hire from auroeurope.com and instead we should rent from their website! The staff has told us that the reason we are paying additional cost is because we have rented our car from autoeurope!! "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 7
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by CARLOS - 30 July 2018

" All very good. "

" Good Car, easy dropp of. Pick Up near Terminal 2 "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 10

PALMA DE MALLORCA, ES - Reviewed by EDWARD - 28 July 2018

" No working at all! Never again!! "

" I didn't get my deposit back. I was basically stolen! 100euros "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by NICOLAE - 22 July 2018

" I have been using Autoeurope since around 2010, and this was the first time I saw the option to rent the car with insurance (and zero excess) from the rental agency included, not a 3rd party insurance. Great value for money! "

" Quick and efficient service. Insurance included in rental price. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ALICANTE, ES - Reviewed by SHAWN - 21 July 2018

" See #4 "

" Nice car. Got up-sold on insurance and charged for insurance despite telling agent that I did not want or need it........ "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MALAGA, ES - Reviewed by IVETA - 17 July 2018

" good "

" good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MENORCA, ES - Reviewed by GORAN - 16 July 2018

" Not nice to rent for 30€ and than pay 175€ "

" I fll i was tricked i Had to pay so Many extra fees I Had my frend with me an his Credit Card and they did nit want him to sign for Depozit so i Had to pay 35€ per dan Non refundable and 47€ Non refundable Fuel service and more to go so i payed 175€ for 2 days rent and online IT should be 30€ so not trusting you anymore and i ll not be renting anymore "

Value for Money: 3
Efficiency of Counter Staff: 3
Expediency of Drop-off: 7
Condition of the Vehicle: 8

PALMA DE MALLORCA, ES - Reviewed by DENIS - 13 July 2018

" I like Autoeurope. They give good prices. Conditions are clear. Information about all possible additional costs provided in the voucher. I use Autoeurope several times and always was satisfied with it. "

" I had to wait about 30 minutes in waiting line to rent a car (despite of there were 4 or 5 counter desks they worked rather slow that's why we had to wait). Then they pushed me to agree on car upgrade (with increase of rent cost by two times!). I rejected this proposal, and then they pushed me to get additional insurances and side road assistance. They really insisted on it so I felt uncomfortable (I had 3rd party insurance so did not need anything else). Finally I got a car. It was with lots of small damages but all significant damage was mentioned in contract (Interrent does not count small damage like scratch < 5cm that is good). After that everything was good. Drop-off was seamless and very quick. I reported that lamp in one of head light not working anymore, they checked car body, fuel tank and gave me final report near the car (so no need to go to counter desk and wait in line). So overall drop-off took about 5 minutes. "

Value for Money: 8
Efficiency of Counter Staff: 6
Expediency of Drop-off: 10
Condition of the Vehicle: 7

BARCELONA, ES - Reviewed by ASBO - 13 July 2018

" Always problems with pre paid insurance "

" Chaos at vehicle pick up. "

Value for Money: 5
Efficiency of Counter Staff: 4
Expediency of Drop-off: 8
Condition of the Vehicle: 6

TENERIFE, ES - Reviewed by NEDIM - 12 July 2018

" Nothing special "

" The lady at the counter have constantly tried to add more cost to our rental for insurance and whatsoever, saying we will need to pay for all damages, whether it was our fault or not. We felt as if someone will chase us down the road to crash into us and make us pay. In the end, we ended up taking some insurance to take down the deposit price (900 EUR for a Renault Megane to 300 EUR) "

Value for Money: 4
Efficiency of Counter Staff: 5
Expediency of Drop-off: 5
Condition of the Vehicle: 7

BARCELONA, ES - Reviewed by DMITRIY - 11 July 2018

" When I called from the airport, AutoEurope managers could not help me! The only goal is to sell the voucher, and then on everything put dick. Your problems are your problems! For refusing to make a reservation, no one paid me any money! Just bought a voucher and went to the toilet with him! Just fucking! "

" I refused to issue a car for my driver's license. Although I have many years without problems on them took in different countries including Spain. Autoeurope did not compensate me for my financial losses because of this. I had to immediately rebook at the airport in another car rental office. There my driver's license did not cause any questions! Interrent - shit, like a AutoEurope! "

Value for Money: 5
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

GERONA, ES - Reviewed by XAVIER - 08 July 2018

" Auto Europe provided a good service. No problem. I spoke on the phone with an agent and she gave me answer to my questions. "

" Our flight was delay. I called interrent in order for them to wait for us. I was told it will be 45€ extra which I agreed to pay. When arriving at Gerona airport after 2h30 delay no one was there for us. No car available and we had hotel booked 50km away so impossible to go(We lost our room and no money back). We had to wait at the airport during 6h until the next morning in order to get the car. When arriving at the counter I was told that they couldn't wait for us last night because they don't get paid for that (Good start of our renting process). Lot of extra need to be paid in order to rent the car. First we have to pay extra 70€ to be able to travel to France with the car. Second I was told our credit card (company card) was not valid in Spain to pay the deposit and the only way to rent the car was to buy full cover insurance(We already bought insurance online). In total we have to pay an extra 230.96€ on top of the 95.65€ already paid online. A total of around 335€ for 7days with a mini type car is not acceptable. I will never use this renting company again and will never recommend to anyone. This is the worst experience I ever had for renting car. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 5
Condition of the Vehicle: 8

PALMA DE MALLORCA, ES - Reviewed by MARKO - 08 July 2018

" Everything ok "

" Everything ok "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by ROBERTO - 07 July 2018

" very clear transactions "

" Swift transactions; no bad surprises "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by FABIO - 02 July 2018

" Despite my bad experience with Interrent, I still think that Auto Europe provides a worthwhile service. Just move away from the cheap service providers. I will probably use Auto Europe again, but with a better service. "

" Where do I start? The car was old and in poor mechanical condition. The valves were rattling as if it was an old diesel car. It was clean, but full of scratches. In the end, however, it ran well and it took us where we needed to go. There were no GPS units for rent. This proved very inconvenient, as it was our first time in northern Spain. The Interrent service is definitely a cheap option, and it was clearly demonstrated, as it lacked the convenience of other competitors. Upon returning the vehicle, I parked it in the first available space that I found on the lot, but I was asked to move it once I got to the counter because it was not one of their spots. I found this absurd, as this is why they have attendants helping their clients. They were joking among themselves, and it took a while before they would pay any attention to my arrival. On top of all, I was late by one hour, and they charged me an extra day for it. Will never consider Interrent again, and I will certainly make it known among my friends through public and social media. A bad experience overall. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 5
Condition of the Vehicle: 4

MADRID, ES - Reviewed by JURIS - 02 July 2018

" Car rental rates are low, but be aware that in case of damage you will get very large bills. "

" I booked a Dacia Lodgy car. When you got your car, you had to wait an hour. During the trip, someone was tucked in a tail light, which got a very large bill - EUR 525. "

Value for Money: 6
Efficiency of Counter Staff: 6
Expediency of Drop-off: 7
Condition of the Vehicle: 4

MADRID, ES - Reviewed by DARREN - 25 June 2018

" Very simple process. Great prices. "

" My only issue is that they try to sell you everything grom upgrades to breakdown recovery to insurance. If i wanted those things i would have bought them! "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ALICANTE, ES - Reviewed by ALEXANDER - 25 June 2018

" One should not forget to bring international license otherwise it's an issue and they use it to make you buy their insurance "

" Counter staff was too pushy trying to upsell the vehicle first and then insurance or road assistance , I understand that's how they make extra revenue but it was a bit too much . However overall lady was fine and car was good , it was just showing the engine oil needs to be changed soon on electronic display but that's it "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 8

GRAN CANARIA, ES - Reviewed by VADYM - 21 June 2018

" I contacted Call centre, but they were not able to help. "

" Terrible experience, car given was having damages that were not specified in the contract and counter agent was refusing to document them or exchange the car. "

Value for Money: 4
Efficiency of Counter Staff: 3
Expediency of Drop-off: 3
Condition of the Vehicle: 1

MALAGA, ES - Reviewed by ALAN - 21 June 2018

" Terrible. I feel like inter rent intentionally stole money from me by pretending to find a windscreen scratch I am fully convinced they are a scam operation "

" Terrible. In return they "found" a minuscule scratch on the windscreen that they said require hundreds of euro to repair (I am waiting for th final bill). This was impossible to see with the human eye and then they used a pen to point it out - making the scratch wider. It felt like being robbed in broad daylight. They should not be on auto Europe's vendor list "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 10

PALMA DE MALLORCA, ES - Reviewed by MIKLOS - 19 June 2018

" three stars "

" My story is the next. I booked a car in your website. It was one Nissan Micra (ECONOMY CLASS) at PMI airport. When I arrived at there one of the lady in the desk told me the Nissan Micra not aviable. I have two options. One of them if I get Fiat 500 (MINI CLASS) it is free. And the second one, if I get Toyota Yaris. But! If I chose the Toyota Yaris, I have to pay extra five EUR/day. Or can I choose an Opel Mokka, plus 7 EUR/day. Both of them in the ECONOMY CLASS! And, very important, the lady told 5 or 7 EUR! Not 5 or 7 EUR plus tax! Well, it was more then enought for me! Finally of course I chosen the Toyota Yaris. But, I dont understand why I had to pay extra 58.81 EUR? Both of cars Nissan Micra and the Toyota Yaris are in totally same class! How to hell happened this? I think it is not correct behavior! Check the screenshots, and the pictures below please! I waiting for your answer! Thank you! "

Value for Money: 5
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ALICANTE, ES - Reviewed by PHILIP - 14 June 2018

" I have already told people to use Autoeurope. "

" It was just so easy. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by STEVEN - 13 June 2018

" This ALL depends on how you help me solve this issue. "

" I need help via email because I am unable to contact Interrent from the US via phone & they have yet to respond to my issues while in Spain. The vehicle I rented was a Peugeot 208 Diesel with unlimited KM's BUT after having driven from Barcelona to Jaca, Spain a warning light began flashing "Will Not Start in 1200km". I researched what this is but do not think I should use my Business, Work, & Vacation time looking for a way to service the vehicle, which is going to HAVE to be done, unless I do not drive the Vehicle for the 13 days that I rented it. 1. -Returning to BCN is was NOT an option. -I do not want to PAY for the service needed (Reimbursed if absolutely necessary) 2. I do not think it is fair that I am spending my time ($) getting "Your" auto fixed & would like consideration in some type of restitution. 3. PRIMARY is allowing me to drive the car I rented, so I can DRIVE the car I rented without fear of not starting. 4. I was not able to use the auto as much as I intended & paid for. There was no response from Interrent. My rental ended 6/10 but my flight was at 6a; so speaking with someone was not possible. If possible, I need an EMAIL to file a complaint as well as desiring a partial refund. I am out of the country now, & phone Communication is Not Possible. The Customer Web Service form is NOT WORKING Thank you Steven Davis sjdst6@gmail.com "

Value for Money: 5
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 1

MADRID, ES - Reviewed by ANA - 13 June 2018

" You need to check accurately the car and the roadside assistance is not included in the all risk insurance. Auto europe sell one insurance but interrent tell you that is not the same and even if you pay the all risk insurance, you do not have the roadside assistance "

" The car had some damages that had not registered "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 4

BARCELONA, ES - Reviewed by ACHILLEFS - 16 July 2017

" satisfied "

" When i rented the car was missing the "Parcel shelf". Unfortunately i did not mention it because I've mostly checked the exterior of the car which had also been hit. When i returned the car the employees thought that i had lost the parcel shelf!!! Inadmissible! Fortunately i had full insurance cover. I explained to them that I can't know what exactly a car contains inside and that i noticed only outside the car! Unacceptable behavior! They forced me to sign a security statement in the Spanish language (declaration amistosa de accidente) to be compensated... (Forgive me for my English). Never again with Interrent!!! "

IBIZA, ES - Reviewed by MICHEL - 05 July 2017

" Internet IN Ibiza airport one hour and a Halftone to get a car "

" Internet IN Ibiza airport one hour and a Halftone to get a car "

PALMA DE MALLORCA, ES - Reviewed by GRANT - 26 June 2017

" Good car, good rates, good service "

PALMA DE MALLORCA, ES - Reviewed by VLADAS - 20 June 2017

" Would never use this company again! We booked the car online which included FULL insurance cover only to find out on arrival that we still need to buy another insurance and pay an additional ?90 for that! This company is a scam and wouldn't recommend it to anyone! "

" when we arrived at the office there were only 2 clients and 3 employees, but we had to wait 40 minutes until we were serviced. "

MALAGA, ES - Reviewed by ZSOLT - 12 June 2017

" Interrent is a very shitty company. I made by complete booking on the web, after that it took more than one our to get my car. Just to rib me off and get more money from me. Upgrades, ETF packing (what the fuck is that???), road assistance, I mean that is nonsense! I have returned the car last Thursday noon and I have still not received the deposit back. I was warned that if the car is not clean enough after the return I have to pay extra 20 EUR. WHAT????? I am renting cars in my job weekly based i also had a lot of rent with Auto Europe in many countries, but never experienced this. In the future I will select other companies. The car was very good and nice anyway, so I am terrible sorry for the added service. :( "

MADRID, ES - Reviewed by HRISTO - 05 June 2017

BARCELONA, ES - Reviewed by UROS - 22 May 2017

" When I arrive to Barcelona airport I wait two hours to get my car. After two hours I get my car and I looked at. I found a bumps and I went to the office. There was a woman and she check out the car with difficulty. Unfortunately I have bad luck and the burglar smashed the window. I had to go back to the agency again with a police record. This time I waited for four hours. When I'm through your agency get another car I went to check it out the car. In the official record of car damage there was not marked any damage but I found serious injury. So I went to the office and the women who were there told to me that she can leave the office. She?s finally come and reviewed the car from a distance. I'll never hire a car from INTERRENT again. "

MADRID, ES - Reviewed by KATALIN - 11 May 2017

ALICANTE, ES - Reviewed by EMILIO - 10 May 2017

ALICANTE, ES - Reviewed by MARCUS - 08 May 2017

" After queuing for 1 hr 20 mins I was finally received my hire car, however upon checking over the car there was a dent in the drivers door by the handle this was so severe I could neither lock or unlock the car, I was then informed that I would have to go back to the terminal building, where I was issued with another vehicle. I landed at 1255 and I left the airport at 1520 not the best start to my holiday. "

VALENCIA, ES - Reviewed by DENIS - 28 April 2017

" Very happy with the car and the whole hiring experience. Very professional. "

TENERIFE, ES - Reviewed by PETER - 22 April 2017

" Many aditional payments Car was dirty "

ALICANTE, ES - Reviewed by MAXIM - 22 April 2017

" NO question, while would really expect some follow up on my complain "

" I'm really dissatisfied with the rental (first time tried Interrent)! Car was fine as well as tending it back, by I was cheated by the manager at pick-up which costed me additional about 50% of the rental prepaid and a lot of hustle with my accounting & my company bank! With rather good comand of English the young lady confirmed that nothing will be charged from the card I gave FOR GUARANTEE ONLY as my rental was fully prepaid and charged 100% of the rental right after we left the airport from that card! Even with thme money returned 3 days after rental was completed thanks to the young man at the desk after drop-off, still I lost the additional 50% of the rental (Euro 23) due to bank fees incured!.. Very unprofessional and loose service!!! "

TENERIFE, ES - Reviewed by IRENA - 21 April 2017

" I was book car in January for April and then I was payed everything 130 euro. When I come in Tenerife on dask of Interrent company and ask for my booking for car....I MUST pay again for the same car wich I payed in January. I was pay there about 220 euro more (plus 130 euro from January). This is disgusting and incredibly...and car is big shit...you can't go in hill with him. "

" I was book car in January for April and then I was payed everything 130 euro. When I come in Tenerife on dask of Interrent company and ask for my booking for car....I MUST pay again for the same car wich I payed in January. I was pay there about 220 euro more (plus 130 euro from January). This is disgusting and incredibly...and car is big shit...you can't go in hill with him. "

BARCELONA, ES - Reviewed by VLADIMIR - 15 April 2017

" todo bien. Consejo de balancear ruedas "

MADRID, ES - Reviewed by LIVIU FLORIN - 13 April 2017

MALAGA, ES - Reviewed by OCTAVIAN - 11 April 2017

" Bad informations... "

" Very hard to find the office if you take the car in a different day, other than the arrival day in Malaga. Very slow... 60 Euro more than the inițial aggrement... "

TENERIFE, ES - Reviewed by ALEKSANDER - 27 March 2017

" pri vas sem sklenil pogodbo o najemu avtomobila v visini 115e. vendar sem moral ob najemu placati se dodatno 260e. to je za mene razocaranje in taksne dvojne igre ne odobravam. zato nikomur ne priporocam najema vozila nataksen nacin. "

" ne priporocam najema vozila, ker sem moral kljub pogodbi se dodatno placati dvakratni znesek. "

GRAN CANARIA, ES - Reviewed by ANDRO - 17 March 2017

" Very bad experience! They booked a debit for 81 euros for gas and insured that the money will be returned if I fill up the tank when return the car. But they still took 35 euros from my credit card. There were no problems with car and tank was full, like interrent also declared. So I have no idea why they stole my money. For 5 days of rent I paid 61 euros and for nothing 35! Every other rentals would have been cheaper. P.S I still want my 35 euros back "

BARCELONA, ES - Reviewed by LUCIE - 17 March 2017

" Hi, Thanks to this survey, I found out that I selected wrong month - March instead of April. I did not rent the car and I just made new reservation for same dates. Is it possible to reimburse the mistake and non rental ? It would be highly appreciated ! "

" Rental month mistake. No rental has taken place. "

BARCELONA, ES - Reviewed by ANDRIUS - 06 March 2017

TENERIFE, ES - Reviewed by ALEKSANDRS - 05 March 2017

" Really bad, no one informed on booking, that there is special fuel policy. It was "Fuel Policy - Full To Empty" (including service fee for refill also if full tank is returned.) There was no option to change fuel policy. Or no one informed about special no refundable fee based on fuel policy type (FTE). "

" There was no information, that additional fuel refill (even on full tank return) fee will be applied. "

PALMA DE MALLORCA, ES - Reviewed by GERT - 04 March 2017

" Easy to use the booking system. Excellent overview of the available car rental options and prices. "

" Easy check-out and easy check-in procedure. We got an older VW Up with more than 60000 kilometers and many cosmetic damages, but functionally the car was fine. The vast majority of the damages were not on record at check-out, so these had to be pointed out by us and recorded before departing. Interrent did many quite pushy attempts at the rental desk to upsell the booking by offering all kinds of extra cost options, but we stayed firm on getting just the basic rental that we had booked and prepaid. Overall, this rental was excellent value for money (EUR 23 in total for 6 days). "

BARCELONA, ES - Reviewed by GINO - 27 February 2017

" Auto Europe is a reliable company for renting a car. "

" The only issue was that I needed to change terminal (from T1 -- T2). I always try to pick-up the car in the same terminal (which was noted at the time of the booking) "

TENERIFE, ES - Reviewed by MYKOLAS - 26 February 2017

" I always chose auto europe because of best price "

" Not very new car, quite a lot scratches, no climate control only A/C. "

TENERIFE, ES - Reviewed by PREBEN - 25 February 2017

" I have been using Auto Europe for years and recommended you to friends and colleagues. My only complaint: It should be indicated ABSOLUTELY clearly in the contract when I buy your additional insurance cover so that both I and the car rental firm know exactly what is already covered - and so that I do not get persuaded to buy insurance which I already have paid for. "

BARCELONA, ES - Reviewed by KATJA - 24 February 2017

" According to contract there was no damage on the car they gave me but when i received it , it had at least 10 damages. so i lost time having to correct the paperwork. The office in airport was not where the signs of car retal pointed to and i had to search a while before i could find it. Road assistance was not standard included and was an additional 10?/day which makes the rental expensive. ( i already too all insurances for damage via Autoeurope) "

MADRID, ES - Reviewed by EUGEN - 23 February 2017

" Excelent ... I am a old client and i am verry satisfaid . Quick and fast services. "

" Unfortunately Interrent is a company that does not respect customers. The car was not the Vw Up, was a Seat Mii same clas , but old and used . When it rains, water enters the car, the carpet inside car was full of water, windows are steamed, no heat plant. "

ALICANTE, ES - Reviewed by MERON - 12 February 2017

" Too long line. Not enough sales assistants "

TENERIFE, ES - Reviewed by ROKAS - 11 February 2017

" The car provided was in terrible condition. We are glad that car didn't break in the middle of the trip. I wouldn't recommend Interrent to anybody. "

LANZAROTE, ES - Reviewed by ALAN - 01 February 2017

LANZAROTE, ES - Reviewed by GRETE - 31 January 2017

GRAN CANARIA, ES - Reviewed by DANIEL - 22 January 2017

" I am being charged twice for my vehicle rental "

" Cars tires were extremely worn out before I rented the vehicle. "

TENERIFE, ES - Reviewed by GORAN - 17 January 2017

" Booking was OK, but I must pay aditionaly 201,59 ? to INTERRENT to take car "

" I must pay aditionaly 201,59 ? to take car, and lady wich works for INTERRENT was very unpleasant and she took 101 ? caution and 201.59 ? new charge for car without give to me any receiwed how much she charged from my VISA debit card, and without using PIN for my card. She said reasons: 1. I Goran Palecek am driver, and my wife Helena Palecek pay via hers American Card 91,70 ? to you, and beacuse of that we must pay aditional 14 ? per day for total insurence 2. I must pay aditionaly 60 ? for full tank, and can leave car with not full tank. She said thats your Rule not tipical for Rentacar 3. She give us Opel Astra TDI instead Fiat 4. She said she charged frim my VISA 100 ?, and later on my ineternet banking i saw 101 ? cautio, 201 ? charg "

MADRID, ES - Reviewed by RONALD - 17 January 2017

" Maintenance of car lacking "

TENERIFE, ES - Reviewed by DZORDANAS - 09 January 2017

" Hidden fees for refueling "

" Terrible experience. Nasty, impolite staff, hidden fees and finally cheating with fuel. Never ever gonna use again. "

TENERIFE, ES - Reviewed by EVA - 21 December 2016

" I returned the car with a full tank before the office at the airport was opened (my flight was at 8am, car return and office opened ar 7 am), left the keys at the dedicated location. After I got back home, I got two invoices in my e-mail in spanish (that I do not understand) charging me for fuel and extra day - that I did not use. "

TENERIFE, ES - Reviewed by BERT - 21 December 2016

" Complicated to pick up and return the car as they lack staff to cope with all clients. It is apparently the same company as Europcar so you have to go to Europcar premises when Interrent staff is busy or return lots are full but there is no sign or announcement to explain this, only by finding and waiting for an employee you get the information. "

MALAGA, ES - Reviewed by ANU - 21 December 2016

" The only problem was that it was very hard to find a place where they are located in the Malaga airport. I spent at least an hour running around the airport and no one could help me. "

TENERIFE, ES - Reviewed by IGOR - 19 December 2016

FUERTEVENTURA, ES - Reviewed by MONIKA - 17 December 2016

" Everything ok. "

" The car stopped working after 80km, We had to wait for assistance, The engine was in horrible condition- was full of dust and sand. The lady from Interrent told us, that they will reimburse us for the days we had no car, as we didn´t take another car. But they charged us for the whole rental and also for full tank. We were not able to fill up the tank as the car stopped. Actually we used only 1/4 of the fuel tank. I am very dissapointed with Interrent. "

TENERIFE, ES - Reviewed by MIRAN - 12 December 2016

" Dear Sirs, Me and my husband came to Tenerifi 3.DEC 2016. My husband forgot his driving lesons in Munich as a main driver. When we came to destination, nobody wants to help us. We called 24hour tel. Number. No one picked up the telefon!!!!! Unaccaptiable!! They tell us that it is too late and that we need to call in Agency next day. OK. Than we picked up the taxi and get to the hotel. The next day I called to Germany and the woman said that it is to late, and she can t put me as a main driver. She can not just change the name!!!!!!!!!!!! We need to rent another can in ECUS Rent a Car!! We paid 120EUR/WEEK. I expect reimbursement to my account. 84,15EUR Voucher Number EU11532694-1 INTERRENT Rental Company WAS CLOSED ON SUNDAY!!!!! "

TENERIFE, ES - Reviewed by RADEK - 10 December 2016

" Dear AutoEurope, please, would you be so kind to help me with this. The Interent charge me for fuel twice. It is impossible. This message I want to send them but did not find their email: Dear InteRent, I do not understand this invoice. Why is there two times some fuel, if I give you back the car with complete full tank. I can send you the photo, what I have when I left the car. And of course, I can send you the receipt, that that morning I paid on fuel station in the time of leaving. Please, return the money back. I can accept only the upgrade of the car. Greetings Radek Nalevajko Předmět: InterRent - Invoice - Contrato : 30267918 "

" The counter speak English so weak and did not understand all because of her pronauciation. Unacceptable charging for fuel. Never rent the car with them. "

FUERTEVENTURA, ES - Reviewed by AUDRIUS - 07 December 2016

LANZAROTE, ES - Reviewed by AURIMAS - 06 December 2016

" Interrent in lanzarote is operated by europcar. We rented 6 days. Get brand new car with 2900 kms. No problems with fuel policy. Everything was just fine. "

LANZAROTE, ES - Reviewed by ANTHONY - 02 December 2016

" Everything went went fine with the rental. "

" A bit of a delay picking up the car. "

GRAN CANARIA, ES - Reviewed by BORIS - 23 November 2016

" Experience in general was fine, although I would not recommend Auto Europe because the paid voucher does not show the actual final costs. "

" Experience in general was not good at all and I would not recommend Auto Europe and Interrent because the paid voucher does not show the actual final costs. My voucher was 150 eur, but at the end I had to pay 250 eur because of some spanish taxes and costs that I had not expected - this should be included in the beginning that the customer could decide whether to take this car rental or not. So, because of this dissapointment I would not recommend Interrent. Also co-workers at the desk were talking in spanish between them to sell me some extra offers that I acctually wouldn' t need. They didn' t know that I speak and understand spanish as well. "

SEVILLA, ES - Reviewed by MATTIAS - 23 November 2016

BARCELONA, ES - Reviewed by HAIM - 16 November 2016

" Greetings I booked a car through your web site Unfortunately, the service I received, the rental company was insulting, bad, and more impudent I waited more than three hours in line, one official And when I got to it he argued that the insurance did through you is not right. He suggested that I do a new insurance through them, claiming you did not know me insurance conditions. In light of this I did not believe than you and the rental company, and of course I did not take the vehicle I was never a case like this, in any country, and I am 60 years old and traveling and renting a car, for 35 years So I want to give me back the amount paid 70.84 euros. If you do well. Thanks If it does not consider an appeal through an attorney, and advertising any website about what I went through, after the proposal you have to rent a car in this company. Best regards "

" Greetings I booked a car through your web site Unfortunately, the service I received, the rental company was insulting, bad, and more impudent I waited more than three hours in line, one official And when I got to it he argued that the insurance did through you is not right. He suggested that I do a new insurance through them, claiming you did not know me insurance conditions. In light of this I did not believe than you and the rental company, and of course I did not take the vehicle I was never a case like this, in any country, and I am 60 years old and traveling and renting a car, for 35 years So I want to give me back the amount paid 70.84 euros. If you do well. Thanks If it does not consider an appeal through an attorney, and advertising any website about what I went through, after the proposal you have to rent a car in this company. Best regards "

TENERIFE, ES - Reviewed by PEETER - 15 November 2016

" Had super relax cover with full to full fuel. It wasn't still enough. Paid additional ?47 for some sort of cover at the rental desk. Can i next time just go and pick up the car? Every single time i have rented the car i have to pay some additional fee or insurance. It is really annoing. "

" Have seen worse. Thank You. "

ALICANTE, ES - Reviewed by EMILIO - 07 November 2016

TENERIFE, ES - Reviewed by ANASTASIA - 06 November 2016

" Good choice of different cars and different car rental companies. "

" This was the worst experience we ever had for 8 years. We waited in line for 2 and a half hours to get a car in Tenerife airport. Interrent had all the reservations beforehand and they should have sent more specialists in their aiport office to serve all the clients in time. "

MALAGA, ES - Reviewed by SUSY - 05 November 2016

" Great!! "

" Pickup very good!! Even with full coverage had to wait 15' for somebody to check the car, I could not do my Drop off and go and when the car was cleared I have to take the key and docs to the counter my self......unusual!!! "

BARCELONA, ES - Reviewed by CLIVE - 04 November 2016

" Simple and efficient way to rent a car. "

" Possitive, I waas offered an "upgrade" to a diesel car because I was driving from Barcelona to Benidorm and back (@1000kms), but did have to pay extra +/- 12 Euro. Negative, the car was a total wreck! Broken lights, sratches along the length of both sides of the car (keyed) , the bonnet looked as if soeone had jumped on it, one of the doors had been hit whilst open and was severely damaged (door didn't close properly), bumpers all-round were scratched and dented.....It took me 30 minutes of arguing to get a replacement. Interrent is a duaghter of Europecar. Europecar, you should be ashamed of yourselves, as should Interent for offering a car in such poor/dangerous condition. "

BARCELONA, ES - Reviewed by FLORIAN - 04 November 2016

" The car was dirty inside, many scratches on the car not on the report, more than 1 hour of queueing "

TENERIFE, ES - Reviewed by ATTILA - 03 November 2016

" Had to wait more then 1h in front of the rental office. Rental company was outside of the airport not in terminal as advertised. Car was very old. Airconditioning had so bad smell that it was impossible to turn it on. "

VALENCIA, ES - Reviewed by PETKO - 03 November 2016

BARCELONA, ES - Reviewed by OLEG - 02 November 2016

" IMHO, the best car rental broker I've met. Perfect deals with flexible amendment or cancellation possibilities. "

" Very good quality/cost relation in their service. There are 2 things, what caused some inconveniences - none rental office in Barcelona El Prat airport in terminal T1 and the company does not provide direct phone or email contacts of rental offices. "

MADRID, ES - Reviewed by YONGYEON - 01 November 2016

" Staff tried to persuade me that voucher clearly described the terms and conditon although the desciption was not obvious. There should be an expression "a national driver's license" instead of "a full valid driver's license" in the voucher. Anyway, they tried to be reponsive to my request, which was not satisfactory. "

" Please avoid renting a car from this car rental company even though they provide lowest price. They will get you more money from you. I was declined to rent a car only because I did not bring my national driver's license with me although an international driver's license and the cerficate of driver's license were with me. I had to take trains from Madrid to Sevilla, and I was able to rent a car from Hertz in Sevilla. I had to spend more than 500 euros to get to Sevilla and rent a car. That does not make sense at all. "

TENERIFE, ES - Reviewed by KLAUS - 01 November 2016

" Generally very positive. Reduction to insurance self risk is great. Exclusions in the terms can be foggy. "

" Car in good condition. Though windscreen very dirty inside. Airport office on parking lot, not in building. FTE clause is a rip-off that wasn't mentioned anywhere in the documentation: You get the car full and return it empty and must pay refueling fee and exorbitant cost per liter. In theory fuel left in the tank should be refunded - but wasn't (ca 20%). Will try to avoid InterRent in future. "

GRAN CANARIA, ES - Reviewed by ROY - 31 October 2016

" Their policy about the fuel (take full tank bring back empty) is a bit hard to trust as it seems they cannot really know the remained amount of fuel in the tank and pay back the right amount "

MADRID, ES - Reviewed by ANGELOS - 30 October 2016

" i liked your excess insurance price "

" The person that was supposed to help me write down the existing scratches to my rental car did not help me at all "

IBIZA, ES - Reviewed by STEPHEN - 27 October 2016

" No problems with Auto Europe "

" Though located in Europcar office only one person carrying out Interrent bookings. Rest of staff sat and looked at queue . The time taken to process was far to long and the operative though pleasant was very very slow. Waiting time therefore totally unacceptable. Car was as booked POSSIBLY ONLY ONE PANEL ON THE CAR UNDAMAGED a real end of season vehicle. Would not take a car from Interrent again "

ALICANTE, ES - Reviewed by SIMON - 25 October 2016

" See comments below but this Hire Company is recommended by you. "

" Very pleasant until I refused a 4 Euro a day Breakdown Policy in case of an accident,where I would have to pay for a taxi to my destination and I would also lose the current Rental and have to start a new one [.This was presuming it was my fault.] as I declined the further payment representatives attitude totally changed and he was quite curt. Having arrived at the airport to find my luggage had not arrived I did not need this type of attitude to me this is a "scam" and left a bad taste. "

TENERIFE, ES - Reviewed by VLADIMIR - 25 October 2016

" My experience was terrible I prepaid my car booking online and once I came to rental booth about 40 min later Employee explained that since I'm late (for such short time???) my car was gone they only have now more expensive car available - which probably could make some sense But they refused to accept previous paid amount so I had to pay again (more than double) and also supposedly had to loose money that I paid you already Plus girl who I dealt with was very pushy- always tried to psychologically confuse me and sell the most expensive options and make sure I deal with them directly and not though Auto Europe "

" My experience was terrible I prepaid my car booking online and once I came to rental booth about 40 min later Employee explained that since I'm late (for such short time???) my car was gone they only have now more expensive car available - which probably could make some sense But they refused to accept previous paid amount so I had to pay again (more than double) and also supposedly had to loose money that I paid you already Plus girl who I dealt with was very pushy- always tried to psychologically confuse me and sell the most expensive options and make sure I deal with them directly and not though Auto Europe "

PALMA DE MALLORCA, ES - Reviewed by ADELIA - 24 October 2016

" The option for excess refund cover was offered to me in a separate email and the process with the extra voucher was not clear. The extra voucher I received had a mark that it's not valid until paid. And there was no follow up regarding the confirmation. "

" VERY long waiting time on the queue when picking up the car. "

TENERIFE, ES - Reviewed by AURIMAS - 12 October 2016

" Rental car company didn't accept Auto europe insurance. We choose car, paid for insurance, but in office where we take car we must buy new insurance and a lot taxes for car. So your price is fake "

" Rental car company didn't accept Auto europe insurance. We choose car, paid for insurance, but in office where we take car we must buy new insurance and a lot taxes for car. So your price is fake "

IBIZA, ES - Reviewed by MIHAI - 02 October 2016

" The CDW was 950 EUR and I could not book a rate with a 100 EUR from AutoEurope. i had to buy it at the rental place. "

" The credit card used on the reservation must belong to one of the drivers. I wanted to pay 3 reservations with my card but I could not unless I got an additional driver... "

PALMA DE MALLORCA, ES - Reviewed by SERGHEI - 01 October 2016

BARCELONA, ES - Reviewed by RENALDAS - 30 September 2016

" all good and easy...thanks "

" happy with everything-car,staff,location....thanks "

MADRID, ES - Reviewed by TOMA? - 27 September 2016

" I know i had to pay 30 something euros for somekind of service fee but i am not sure what was included in it "

" Dacia lodgy in my opinion is the worst car ever built. The light for tire pressure was always on (and sometimes because of it another red light was on and acording to the menaul - which was not included in car, the car was not drivebale. After a call and 1 h delay for our trip so that the mechanics told us to just drive on. It should be warned at the beging that the light will be on and we shouldnt care (i read on forum that it was a cpmmon error on dacias en renaults) "

VALENCIA, ES - Reviewed by BRIAN - 27 September 2016

" But I have a long running complaint with you for a rental with Solmar Alicante. I am now raising the significance of my complaint against Solmar to blatant fraud. I will provide further details by follow up to my complaint emails "

" Goof on airport pick up location. Good clean car. Would use them again. Only minor niggle wad it took a long time to complete the paperwork to complete the pickup "

IBIZA, ES - Reviewed by GUIDO - 25 September 2016

" Well, I never got the car! My credit-card was defrauded and held in Germany the day before I left for Ibiza. I called your services in Germany right away and alerted them to the fact that I only had cash cards left to serve as security. Your german agent said that that would be fine and that I might have to pay for the full insurance (about 13 euros a day). Upon arrival Interrent wouldn't hand over the car without a credit-card and calling your spanish hotline didn't arrange things either. They said that they couldn't help and that I wouldn't get reimbursed either. So I was left with no car for my holidays. Thanx for nothing! "

" see above! They were not understanding at all of my credit-card loss and did not offer any solution. "

BARCELONA, ES - Reviewed by RAO - 21 September 2016

" Waiting too long to get the car. Car returned with full tank. But invovoice includes "service express fuel". I am waiting for explanation. "

MADRID, ES - Reviewed by BEGOÑA - 14 September 2016

" Easy and fast "

" I forgot my Credit Card at home, in a different country. I had with me though, the credit card details, it was under my name and I know number, expiration date, CVV code and my PIN, I could even connect to my online bank account and show that the credit card belonged to me and was activated. None of that worked. Ladies at the collection point rejected to use details.So I was not able to get the car. I lost,money and time. "

ALICANTE, ES - Reviewed by EMILIO - 14 September 2016

BARCELONA, ES - Reviewed by ROSA - 13 September 2016

" I don't like The system of full patról-empty patról. There were a lot of people waiting The day we got The car, we had to wait one hour and a half. "

" The same "

BARCELONA, ES - Reviewed by STEPHEN - 13 September 2016

PALMA DE MALLORCA, ES - Reviewed by MAURICE - 12 September 2016

" some problems to rent the car with the credit card with auto europe "

MADRID, ES - Reviewed by WILLIAM - 09 September 2016

GERONA, ES - Reviewed by LUCIE - 05 September 2016

ALICANTE, ES - Reviewed by MARIJKE ELSJE - 31 August 2016

" het was de eerste maal dat ik in categorie t wee een huurauto van het merkt fiat panda kreeg met 6 genoteerde beschadigingen, een kilometerstand van meer dan 35,000 kilometers en waarmee ik binnen 3 dagen een elektronisch mankement had. "

BARCELONA, ES - Reviewed by ALEXANDRE - 29 August 2016

" 3rd time with Auto Europe, Very good price and no surprise at front desk "

" FULLY DISSATISFIED at BCN airport!!!!!! We did queue during more than 3 hours, system of ticket not clear and we were doubled by people that were queuing after us. It is ashamed to be treated like that, very unpolite Interrent team. I recommend you to use Firefly taht is much more organized and treat people as customer and not animals... "

SEVILLA, ES - Reviewed by GIORGIO - 29 August 2016

GERONA, ES - Reviewed by TIIT - 29 August 2016

" quick and easy "

" quick and efficient, new car "

MADRID, ES - Reviewed by EUGENIO - 28 August 2016

" They charged me fuel cost that was not specified in the reservation with autorent. It means that I asked during reservation with Autoeurope for a full-full fuel option but they charged 37 ? for the fuel service. "

MALAGA, ES - Reviewed by CRISTINA - 26 August 2016

" Un service lamentable dangereux et inadmissible !!! Vous avez tous les détails dans la réclamation écrite que j'ai faite au comptoir d'Interrent à l'aéroport de Malaga, ainsi que dans un e-mail que j'ai adressé le 15/08/2016 à Auto Europe. "

" Un service lamentable dangereux et inadmissible !!! Vous avez tous les détails dans la réclamation écrite que j'ai faite au comptoir d'Interrent à l'aéroport de Malaga, ainsi que dans un e-mail que j'ai adressé le 15/08/2016 à Auto Europe. "

BARCELONA, ES - Reviewed by FABIO - 25 August 2016

PALMA DE MALLORCA, ES - Reviewed by SANDRA - 19 August 2016

" Hallo, wir hatten einen nichtverschuldeten Unfall und niemand hat sich an dem Tag um uns gekümmert. telefonisch hat sich keiner zuständig gefühlt. Der Abschleppwagen kam nicht. 5 Stunden zu warten mit 3 Kindern ist nicht so lustig. Am darauf folgenden Tag bin ich in Eigeninitiative zum Flughafen gefahren um zu klären wie es weiter geht. Der beschädigte Wagen stand immer noch am Unfallort. Ich musste dann nochmals 1 Stunde zurück zum Unfallort fahren. Um dann wieder eine Stunde zum Flughafen zurück zufahren um endlich einen Erstzwagen zu bekommen. Nun sitzen wir auch noch auf den 325,- Euro Apschleppkosten . Ich muss sagen , ich bin sehr enttäuscht und werde nie wieder einen Mitwagen über Sie buchen. Gruß Sandra Martens "

MADRID, ES - Reviewed by PATRICIA - 14 August 2016

ALICANTE, ES - Reviewed by KHALID - 11 August 2016

" Everything was good and clear. "

" I found interrent very fast at the airport. The employer was nice and very helpful. The only thing was the fee for the fhel, that was a little bit expensive. "

GRAN CANARIA, ES - Reviewed by TOMAS - 11 August 2016

" Everything was super "

" Super "

ALMERIA, ES - Reviewed by PATRICK - 08 August 2016

" very disappointed,had booked online got what i though was the final price after taken out supercover inc, but had to pay more at desk "

" was'nt giving full imformation.have been talkink to auto europe by phone over other issues ie 90euro for full tank of petrol in a fiat panda i left it back with a half tank and was suppose to be re-inburst the difference but only got just over 6euro dosen't make sense,i am going to malaga in september and was fully intent on renting from you again but don't think so(.353868835208) "

MENORCA, ES - Reviewed by MICHELE - 06 August 2016

BARCELONA, ES - Reviewed by PHILIPP - 05 August 2016

" Couldnt find the location as no accurte description on my booking confimration. "

" . Waitng time in line for the car 1 hour 42 min. No signboards to find interreent no desciption on the rent confirmation "

BARCELONA, ES - Reviewed by MANUEL JESUS - 04 August 2016

" Llevo muchos años con autoeurope, he alquilado atos en varios paises y hasta la fecha muy satisfecho. "

" Perfecto, Sucursal en el Aeropuerto amplia con tres Personas en mostrador y todo muy rapido, lo recomendaria a todo el mundo. "

VALENCIA, ES - Reviewed by SVETOSLAV - 04 August 2016

" Everything was perfect as usual. "

" The left front light of the car was not working, otherwise everything was fine. "

MALAGA, ES - Reviewed by CELINE - 31 July 2016

" Heureusement que nous avons fait attention aux prix car nous avons pu faire une économie de 60€ .... "

" Déçus car nous avons réservé et payé pour une voiture 5 places avec climatisation et nous avons eu une 4 places SANS climatisation ... Pas de ristourne sur le prix ???? "

IBIZA, ES - Reviewed by LUCA - 30 July 2016

MENORCA, ES - Reviewed by EMMANUELLE - 30 July 2016

" Personne professionnelle compétente et accessible au téléphone pour la réservation du véhicule.En plus très sympathique .A recommander. Aucune surprise à l arrivée , location conforme à ce qui était prévu. "

" Prise en charge rapide efficace et sympatique que ce soit au départ ou la restitution du véhicule. Voiture nickel et conforme à ce qui était prévu.A recommander; "

BARCELONA, ES - Reviewed by ARMAND - 28 July 2016

" PLUS: -good car; - restitution of excess in a couple of hours; MINUS: - hiden fees - ex: FTE- Servicio Express Fuel 30,58 - they said I MUST pay this tax because the car had full tank at the moment of the rent; - they propose me to pay a tax for assistence ASP-Servicio Asistencia PLUS 2 4,55 Per Day, 40.95 euro, they said that without this tax they do not came to repair the car if it is broken; - all the taxes was without VAT, but they do not mention it. It is the first bad experience renting cars with Autoeurope :( "

GERONA, ES - Reviewed by KATRIN - 25 July 2016

ALMERIA, ES - Reviewed by KARL - 23 July 2016

MADRID, ES - Reviewed by GABRIEL - 23 July 2016

BARCELONA, ES - Reviewed by DREW - 22 July 2016

" Unfortunately, it was a very poor experience, that wasted a good amount of our day in Barcelona. It took 4 hours to complete the car pickup primarily due to a ridiculously long and slow line. I called Auto Europe and spoke to Mylla Haubenstaugh at Auto Europe , who recommended I take photos (I have them to send ) but other than that could not offer anything else. In addition the TomTom GPS was close to useless as it kept losing signal, and instructed us to go down oneway streets the wrong way (perhaps out of date map). No other rental car service had a line anywhere near as long as Interrent. It isn't appropriate to waste people's vacation time- very frustrating! "

" Unfortunately, it was a very poor experience, that wasted a good amount of our day in Barcelona. It took 4 hours to complete the car pickup primarily due to a ridiculously long and slow line. I called Auto Europe and spoke to Mylla Haubenstaugh at Auto Europe , who recommended I take photos (I have them to send ) but other than that could not offer anything else. In addition the TomTom GPS was close to useless as it kept losing signal, and instructed us to go down oneway streets the wrong way (perhaps out of date map). No other rental car service had a line anywhere near as long as Interrent. It isn't appropriate to waste people's vacation time- very frustrating! "

BARCELONA, ES - Reviewed by ARNO - 21 July 2016

" No words for your poor service... i dont think you will pay attention about our requests (see mails) "

" Long waiting times. Unfriendly staff. No possible changings at the airport "

BARCELONA, ES - Reviewed by PEDRO - 20 July 2016

" it was ok with finding a car and renting it online but the insurance part wasn't clear on options, differences, benefits and what we would need to do should anything happened. "

" At check-in we were told that if we had any problem with the car we would need to contact autoeurope and not the local company to get assistance and that we wouldn't be helped, e.g., get a new car if something would happen with the rented car. So we ended up paying for a basic insurance with the local company. Then, they wanted us to sign the rental contract without seeing the car, kind of forced us to do that. When we saw the car there were a number of damaged things. Fortunately both parties noted it down. From start (talking to the rental company) to leaving with the car, took more than 1h30!! The check-in experience was very poor, the lady who handled the cars was super friendly and helpful. In the car: no user manual or other documents "

GERONA, ES - Reviewed by GABRIELE - 19 July 2016

" always book my car hire through Autoeurope... Will continue to do so. Keep it up! ;) "

" Friendly staff and fast process. What is to be improved is the signage from baggage claim to the actual office in the car park. Signs are not clear enough (others seem to have had same problem). Other than that great! "

PALMA DE MALLORCA, ES - Reviewed by HASAN - 17 July 2016

" At the front desk of interrent they started blaming me for booking through your agency - and they kinda forced me to have another insurance for the car rather than the one I booked online with autoeurope as they indicated the insurance I already booked is not good and will not cover damage. "

" THe lady at the desk was very pushy to book extra insurance next to the insurance I booked for the car using autoeurope services - I mean if one insurance is not enough then I expect the companies to coordinate and make sure the client does not end up paying for car insurance twice!!!! "

ALMERIA, ES - Reviewed by IBAN - 14 July 2016

" Very good phone service. Always respectful and sincere. "

" Everything was all right except the price and the caution of 900 euros "

MADRID, ES - Reviewed by PETER - 14 July 2016

" Took out independent excess cover, but it did not cover breakdown!!! You must pay a supplement if you want a replacement vehicle if yours breaks down! Our car had some 85,000 km on it so far from new. "

TENERIFE, ES - Reviewed by JOHN - 11 July 2016

" The price for the car hire was competitive and good value for money "

" The customer service was very good, both at collection and return times. "

PALMA DE MALLORCA, ES - Reviewed by TINO - 10 July 2016

PALMA DE MALLORCA, ES - Reviewed by ATIL - 08 July 2016

" The girl at the desk of palma airport office offered me, I should take full insurance for my car. She said that daily price for insurance is 17,84 euro ( I rented my car for 4 days). I accepted to take it. When I looked at my credt icard expense instead of 71,36 euro, they took 83,97 euro. Other bad case is when I went airport parking area to take my car, nobody from interrent company come with me to look for car damage while I take car from airport. Car has some damages from back and there were no sign on my car rental paper showing these damages. When I return car back to airport, the person who took the car said there are some damages. I said that these damages were there before I took car (they will charge it if I dont have insurance "

SEVILLA, ES - Reviewed by JUAN - 04 July 2016

" muy satifecho "

" muy satifecho "

PALMA DE MALLORCA, ES - Reviewed by ARMANDO - 03 July 2016

" Good, No more words needed "

" Good, quick and easy "

BARCELONA, ES - Reviewed by NERIJUS - 02 July 2016

MADRID, ES - Reviewed by OLIVIER - 29 June 2016

" The check in was VERY long. Too many paperwork, slow processing, while I was already in the system. "

PALMA DE MALLORCA, ES - Reviewed by CRISTINA - 29 June 2016

" Excellent experience! "

" Fantastic "

GERONA, ES - Reviewed by VLADIMIR - 29 June 2016

" Insurance conditions are still not very clear. I thought I have all possible insurances and car rental company still tried to sell me more. The good thing was ability to choose fuel options *full-full vs full to empty "

" They provided better car, even helped out with documents I forgot to the hotel. "

MALAGA, ES - Reviewed by MICHAEL - 27 June 2016

" reservation difficile pour avoir une personne qui parle le francais par telephone malgres l'essai sur plusieurs numeros meme le courrier que je rempli est en anglais.c'est dommage "

" bonne prise en charge sauf une opel corsa reservée et nous avons eu une seat c'est dommage de preciser un model....pas d'eau dans le lave glace et bruit mecanique sur le train avant.sinon personnes sympa "

BARCELONA, ES - Reviewed by COLM - 26 June 2016

" Normally I am very happy with Auro Europe, but this time I feel you have not assessed the companies you use properly. Please see my comment on Inter Rent, below "

" I had to queue for 2.5 hours to collect the car! There were only about 10 people in front of me. I will never use Interrent again, and I would recommend that Auto Europe considers dropping them "

PALMA DE MALLORCA, ES - Reviewed by BENILDE - 22 June 2016

PALMA DE MALLORCA, ES - Reviewed by ALEXANDROS - 19 June 2016

" I faced a problem with my booking because of a flight delay. Unfortunately neither myself nor your company was able to contact with the rental company and so I didn't know if at the end I would be able to pick up my car or not, till the moment that I arrived to the destination airport. I believe that a better communication system with the different rental companies is needed. "

PALMA DE MALLORCA, ES - Reviewed by JORDI - 19 June 2016

" Servicio excelente , amables y exactos en la comunicacion "

" Todo perfecto "

ALMERIA, ES - Reviewed by PAVEL - 18 June 2016

GERONA, ES - Reviewed by SILVIO - 16 June 2016

IBIZA, ES - Reviewed by CLELIA MARIA - 14 June 2016

TENERIFE, ES - Reviewed by DAVID - 14 June 2016

" No problem. Everything went fine. "

" Long waiting time to pick the car. I was waiting 40 min and there were only 3 people in front of me. The interiors of the car were not clean. There were few stains. I was forced to sign the hand-over protocol even before I had seen the car, which in my opinion is outrageous. "

IBIZA, ES - Reviewed by ASTRID - 04 June 2016

" Unfriendly personel, booked a car (everything would be included, insurence etc.) € 350,00 for 7 days ?? Shame on you......At Ibiza we would have to pay € 21,00 per day for insurance, extra driver € 7,00 per day..... "

BARCELONA, ES - Reviewed by MARIO - 03 June 2016

" I am a customer since many years and I never happened to have such a bad experience. The car I reserved by phone was not available because it appeared that Goldcar did not like my name, probably for a problem of their software. In other words the rental was not confirmed. We arrived at terminal 1, went ro the Goldcar office and had to go back to terminal 2., make another line, etc. I had an appointment with a friend in Tossa which I could not attend. It took me more than two hours to get another car. And finally, but his is a minor aspect, I was chargedmore than agreed in the beginning. If you were me, would you recommend Auto Europe to friends? "

TENERIFE, ES - Reviewed by MASSIMO - 02 June 2016

" Easy to go, cheap and available in every part of Europe "

" Good customer service "

MALAGA, ES - Reviewed by CHRISTIAN - 25 May 2016

" j'ai été surpris que l'on ne fasse pas le check in "

MALAGA, ES - Reviewed by MARTIN - 23 May 2016

" Location of car in car park is not well signposted. Also verification of bodywork is not possible before rental, renter must take photos, which in the darkness of the car park, is not evident. "

IBIZA, ES - Reviewed by ALBERTO - 23 May 2016

PALMA DE MALLORCA, ES - Reviewed by MICHELLE - 22 May 2016

JEREZ, ES - Reviewed by ERIKA - 20 May 2016

MENORCA, ES - Reviewed by MICHEL - 17 May 2016

" I often rent a car with auto europe and i have never problem. "

" excellent welcome; I got a new car (6 KM) with 2 doors because 4 doors was finished. "

PALMA DE MALLORCA, ES - Reviewed by JEROEN - 16 May 2016

" Better to explain the amount of the caution, that will be blocked, upfront and/or more clear. The caution of Interrent was above my daily bank limit, so I had to contact my bank to increase my limit to be able to receive the car. In all my previous experiences with other car-rentals (with auto-europe) I never experienced this issue, so the caution from Interrent seems higher than usual. "

BARCELONA, ES - Reviewed by OLEKSANDR - 15 May 2016

" 1) Their desk is very difficult to find in Terminal 2 2) Desk was closed during the day without any notice, had to wait for about half an hour 3) Car had to be with A/C, but it wasn't. 4) Car was awful, scratched everywhere "

TENERIFE, ES - Reviewed by FERENC - 15 May 2016

" I wrote you lot of email,and sent you documents our bank!Please sent me back my money(with the taxi price and our dinner price)and do you know you can rent a car in Adeje 20euros/day????without credit card??? "

" I booked a car auto europe,I payed.We were in the queue 2 hours(we were 7.costumers)I was so angry,tired and hungry we were travelled 8hours.In the office was a brown hair young lady,who was unfriedly and terrible!I told her after 2hours,you are so slowly and speaking a lot(the most important you have to pay 28euros assistant,doesnt mutter if you have full pocket)and then she said we havent any money our creditcard!We called our bank we have 3000euros with no limit,she was lieing she didnt use our card(we used next day and rent a car in Adeje)I never heard this before!Why this lady working alone there(I told her I like to speak her boss,she didnt helped me,and than I went to the police office,but nobody helped as because it was 9.30pm)so We payed a taxi and we missed our dinner!That happened last Friday evening! "

MADRID, ES - Reviewed by BENJAMIN - 13 May 2016

ALICANTE, ES - Reviewed by PATRICIA - 07 May 2016

MADRID, ES - Reviewed by GREGORIO MANUEL - 05 May 2016

" Nuestro vuelo se retrasó y cuando fuimos a recoger el coche ya estaba cerrado. Volvimos al día siguiente por la mañana y nos dijeron que nuestra reserva estaba caducada. después de mucho hablar, nos cobraron 5 euros de penalización y nos dieron el coche, pero no nos devolvieron el dinero de un día menos de alquiler. "

SEVILLA, ES - Reviewed by JOSEPH - 05 May 2016

" Easy to use website which compares all car hires In Europe. Like being able to purchase extra insurance cover without the insanely high rates the car hire companies charge. "

" A horrible experience with Inter Rent. Waited in a queue for an hour as only one staff was at the desk to serve us all. Went to collect the car in bay B35 and found a completely different car there. Eventually found our car in bay B10. They said the car had no damage, but I found a small dent, scratch, and a lot of very obvious paint chips missing. Went to report the damage and again only one attendant to serve us in the car park meant another 10 minute wait. When returning the car there were six people waiting with again one attendant to serve us all and no queue so he would serve anyone that approached him first. I will never rent from Inter rent again! "

TENERIFE, ES - Reviewed by ZORKO - 03 May 2016

" Professional staff "

MADRID, ES - Reviewed by M0RDECHAI - 21 April 2016

" Car wasn't the best "

MALAGA, ES - Reviewed by STEFAN-RADU - 18 April 2016

" Everything was OK, except that it wasn't easy to find Interrent in the airport parking lot. We were coming from a nearby hotel, not from straight from the airplane, and we saw signs to all the other rental companies except Interrent. "

MADRID, ES - Reviewed by EVGENII - 16 April 2016

PALMA DE MALLORCA, ES - Reviewed by ÅKE - 20 March 2016

" I called Auto Eur and asked which extra insurence do I need? Answer one for SEK 1.200,-. Interrent answer was: Too little and recommended me one SEK 1.700,- "

BARCELONA, ES - Reviewed by MARINO - 17 March 2016

" Clear website, careful management of my file, courteous and effective telephone contact. "

" No problem at check in and pickup, both manned by gentle people (in Spain... not so in Portugal). Good car, well maintained. Only drawback: in Barcelona airport only car return in terminal 2, which is annoying if you are taking off from terminal 1. "

ALMERIA, ES - Reviewed by PAVEL - 13 March 2016

MADRID, ES - Reviewed by ALFONSO ANTONIO - 07 March 2016

" HORRIBLE.QUIERO HACER UNA RECLAMACION. HA SIDO UNA ESTAFA... ESTUVE HABLANDO UNA HORA PARA REALIZAR EL ALQUILER Y ME ENGAÑARON. PAGUE 30€ POR INTERNET Y SABIA QUE ME FALTABA POR PAGAR SOLO UN SEGURO ADICIONAL PERO NUNCA PENSE QUE LLEGARA A TENER QUE PAGAR 176€ ADICIONALES. ES UN ENGAÑO EL QUE HACEN UDS. PIENSO PUBLICARLO EN TODAS PARTES. NO HAY DERECHO¡¡ "

" TAMBIEN HORRIBLE. SE PUSIERON DE ACUERDO PARA SEGUIR ENGAÑANDONOS. NOS TENIAN QUE DAR UN COCHE MEDIANO Y NOS OFRECIERON UNO QUE ERA DIESEL PORQUE NO TENIAN OTRO Y LUEGO NOS COBRARON UN SUPLEMENTO DE 18€ PORQUE ERA DE GAMA ALTA. EN NINGUN MOMENTO NOS ADVIRTIERON DE QUE ERA UN GASTO ADICIONAL. TAMBIEN ME VOY A ENCARGAR DE PUBLICARLO A LOS 4 VIENTOS. NO HAY DERECHOOO¡¡¡¡ "

BARCELONA, ES - Reviewed by JOAO - 07 March 2016

ALMERIA, ES - Reviewed by KRISTIEN - 07 March 2016

" Finding the Interrent desk would have been more easy if I was informed that the Europcar desk provides the service for Interrent. There was no inspection of the car at the moment of pick up while the car was damaged. "

" See above "

GRAN CANARIA, ES - Reviewed by OLGA - 02 March 2016

" It's convenient, when you can compare prices of different companies. I love this possibility. "

" It's only one bad thing - company's office is far from central and a little bit harder to find, but everething else was perfect. "

LAS PALMAS, ES - Reviewed by REINER - 29 February 2016

" Booked car was not at booking time available. Must be wait over 1 hour. Car has lot of damages and over 35.000 km. "

ALICANTE, ES - Reviewed by JOHANNES - 27 February 2016

" Lack of personnel and very poor service and aftersales Non-functioning GPS! "

TENERIFE, ES - Reviewed by DRAGAN - 24 February 2016

" Very ugly attitude to customers , when we wanted to take the car to the airport, we wanted to charge a deposit in the amount of € 1,500 , and administrative expenses , and a full tank of petrol has a value of € 106 , so that we remain unpaid car. When we went to a competitor , we hired a car without any problems and , of course, free of fees and surcharges on gasoline and normal deposit in the amount of € 200 . Who goes on vacation but still has in reserve € 1,500 for additional deposite . Never again to this rent-a . "

" Very ugly attitude to customers , when we wanted to take the car to the airport, we wanted to charge a deposit in the amount of € 1,500 , and administrative expenses , and a full tank of petrol has a value of € 106 , so that we remain unpaid car. When we went to a competitor , we hired a car without any problems and , of course, free of fees and surcharges on gasoline and normal deposit in the amount of € 200 . Who goes on vacation but still has in reserve € 1,500 for additional deposite . Never again to this rent-a . "

BARCELONA, ES - Reviewed by DENIS - 18 February 2016

TENERIFE, ES - Reviewed by SVETOSLAV - 12 February 2016

ALICANTE, ES - Reviewed by MARIE JOSE - 05 February 2016