Auto Europe
- North America
- Central America
GOBYCAR SPAIN CUSTOMER REVIEWS
- 6.9
- 7.6
- 8.7
- 7.8
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
GOBYCAR SPAIN Car Rental Reviews
Average Rating for Gobycar :
PALMA DE MALLORCA, ES - Reviewed by HANNES - 15 July 2025
" good and reliable company "
" If you don't buy full insurance from them, they will charge your credit card an arbitrary amount for non-existent scratches if you didn't take pictures of those scratches when you picked up the car. "
Value for Money: 1 Efficiency of Counter Staff: 8 Expediency of Drop-off: 1 Condition of the Vehicle: 9
GERONA, ES - Reviewed by ALDO - 06 May 2025
" Very nice! "
" It was correct! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SEVILLA, ES - Reviewed by MUSTAFA - 16 April 2025
" Nothing unpleasant, easy booking and company provided shuttle service to and from the airport. "
" Staff did not provided enough information about the car. Gas lid did not opened directly (Dacia Duster) I had to figure the problem out. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
SEVILLA, ES - Reviewed by THOMAS - 27 February 2025
" Your instructions on where to pick up the shuttle were incorrect and gobycar had no sign. I only went with your service because I couldn't find a car through Hertz or Avis. It wasn't worth the stress to save the money. Going direct is easier and the rental company treats you better. "
" I tried to extend the lease and they jacked up their price to about €60 a day saying their was a high demand on cars. The original price through auto Europe was about €16 a day. In addition their booking service on line did not work and they blamed it on my credit card which was false. Also there was no sign at the Sevilla train station where to get their shuttle. After an hour my husband found their shuttle driving down the street and flagged them down. They said your instructions were wrong on where to get the shuttle. It was a horrible experience. (I got another car at Avis for about €29 a day so I think they were trying to gouge us to make up for your low rate. ) "
Value for Money: 3 Efficiency of Counter Staff: 3 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS PALMAS, ES - Reviewed by PATRICK - 21 February 2025
" Would recommend. "
" Good value. Nice staff. Shuttle to airport can be a bit slow to arrive, but driver was very nice. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
SEVILLA, ES - Reviewed by LASSE - 28 October 2024
" Better without GobyCar. "
" Informaation at railwaystation was very poor. It took a long time to find them and then was a long Journey to get the car. Their system is really bad. "
Value for Money: 4 Efficiency of Counter Staff: 6 Expediency of Drop-off: 5 Condition of the Vehicle: 7
PALMA DE MALLORCA, ES - Reviewed by ANDRAS - 23 September 2024
" Í wrote an email both for you and Gobycar, originally I rented the for 7 days, but Gobycar wrote it with 5 days instead of 7, and they invoiced two extra days and even accounted it as well. it costed me extra 177 Euros. I have messaged you both about, but since no reply. "
" Í wrote an email both for you and Gobycar, originally I rented the for 7 days, but Gobycar wrote it with 5 days instead of 7, and they invoiced two extra days and even accounted it as well. it costed me extra 177 Euros. I have messaged you both about, but since no reply. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 9
PALMA DE MALLORCA, ES - Reviewed by DALIBOR - 25 March 2024
" Very good "
" I wanted to pay with Debidcard (thats why gobycar ). But it was not possible. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TENERIFE, ES - Reviewed by ALAN - 02 March 2024
" Auto Europe incorrectly listed the provider as "On airport", but it wasn't a big problem, because the shuttle was efficient "
" Very efficient collection and drop off, very friendly and helpful staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
GRAN CANARIA, ES - Reviewed by DIMITRIOS - 02 February 2024
" Quick efficient and nice "
" Great "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by JULIET - 12 October 2023
" All fine "
" All fine "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
TENERIFE, ES - Reviewed by YAIR - 16 April 2023
" Prior to my arrival in the car rental office, I read that many tourists have been requested to purchase an additional insurance package for the reason that their credit card "is not working" and thus GOBYCAR must supply them their own insurance, in addition to the multi package insurance purchased through autoeurope. To be safe, I phoned my bank to make sure my credit card will work in Tenerife. When I arrived at GOBYCAR and tried to use my credit card, for some weird reason the card did not work. I noticed how the car agent quickly referred me to purchase an additional insurance package. I notified her about the reviews I read and when trying to use my credit card again - somehow it worked. Fortunately for me, I already had read many reviews about this phenomenon. But for other unfortunate tourists, they pay extra for no reason. "
" I made a booking for a HYUNDAI I20 and instead I recieved a lower class vehicle that is valued for less of the price I paid. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 7 Condition of the Vehicle: 3
TENERIFE, ES - Reviewed by DAVID - 07 November 2022
" Very happy with the whole system. "
" Very nice staff and very good service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10