ENTERPRISE SPAIN Car Rental Reviews

BARCELONA, ES - Reviewed by BENJAMIN - 07 July 2025

" I recommend Auto Europe often. I will come back again. Thank you. "

" The people at Enterprise BCN continue to be exceptional "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MARBELLA, ES - Reviewed by GEORGI - 11 April 2025

" At AutoEurope, the reservation is made under one condition, while at the supplier itself they are different. I reserved under the condition of fuel - you take a full tank and return it full, but in practice that didn't happen - I gave them 5 liters of gasoline at my expense. They didn't even give me a report with an inventory of the damage to the car when they handed it over to me. They wanted to sell me their very expensive insurance policy - 36 euros for one day!!! At least they returned my deposit of 200 euros on time. "

" Slow service - typical Spanish. We waited for the car for half an hour and finally they gave it to us partially washed. Floor mats and some of the equipment were missing. The tank was half empty. "

Value for Money: 2
Efficiency of Counter Staff: 3
Expediency of Drop-off: 4
Condition of the Vehicle: 1

BARCELONA, ES - Reviewed by DWIGHT - 09 December 2024

" Fantastic! I always book through Auto Europe when traveling to Europe. Keep up the good work. "

" Excellent experience! Very helpful staff at the Barcelona Sants Train Station location. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

VIGO, ES - Reviewed by WERNER - 14 September 2024

" The car and the staff were great! "

" Supplementary insurance too expensive "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

BARCELONA, ES - Reviewed by CHRISTINA - 05 June 2024

" I didn't know we had a booking with Enterprise until we went to what we thought was an AutoEurope location. We also were not informed of the fact that Enterprise had moved and we needed to get a third taxi and a long walk to find them. Not satisfied at all. "

" The Enterprises pick up location was closed with no notification! Luckily the neighbor knew where they had moved to. We had to try to find a taxi and still had to walk the neighborhood to find it. Very bad start to our trip. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

JEREZ, ES - Reviewed by GIAN CARLO - 22 March 2024

" No comments "

" No comments "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 8

BARCELONA, ES - Reviewed by NEIL - 16 April 2022

" We found it a pleasure to use your car to explore Catalonia. "

" Ana was really helpful and friendly at collection. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MALAGA, ES - Reviewed by PHILLIP - 14 February 2022

" Everyone was very helpful. "

" Drop off fee should be clearly disclosed at time of reservation. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADRID, ES - Reviewed by ALAR - 07 November 2021

" Really easy procedure to pick up the car and drop it. "

" I didn't get in Madrid exactly the same car as wished (MB E-class), but I got one of the similar class (BMW X1). The car was very good, although I hadn't had any experience preciously with X1 and the procedure itself was very smooth, both taking the car and dropping it. However, I got the contract to my email only in spanish - which in case there was some incident would have been impossible to understand for me. GPS was in spanish, but that was not a big deal to learn a couple of words in spanish in order to use the system correctly. I was also told that when picking up the car that no sufficient insurance payment was made by me previously to Auto Europe, which I doubt a little bit, so I had to include in the payment at the spot all insurance expenses. But in overall I am very satisfied. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ALICANTE, ES - Reviewed by ALLAN - 03 November 2021

" Its all good - the fact you can see the prices across all suppliers/car hire companies is effective "

" It was great that the Shuttle Bus stopped for us as we exited the airport, it was great efficient service at the counter - they showed us the vehicle / explained everything - and then they opened up early on returning the vehicle - overall a great experience. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MALAGA, ES - Reviewed by JOOSEP - 12 October 2021

" overall good "

" Good, I was hoping for a better equipped car (cruise control, tinted windows) "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

BARCELONA, ES - Reviewed by ROBERT - 09 October 2021

" Just the usual perfect experience - I've been a customer for years and I always use Autoeurope, and have recommended you to literally dozens of people. I have total confidence that in the unlikely event of a problem arising it will be sorted by auto Europe to my satisfaction. Keep up the great work! "

" Enterprise are great to deal with. They didn't have a car in our category (we arrived at 2200, as planned) and had to get a car brought over from their other depot, 15 minutes away. They were apologetic, and communicated clearly with me throughout. The car they brought over was 3 or 4 classes above what we'd paid for, so we had that for the 5 days at no extra cost, of course. Nice! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SEVILLA, ES - Reviewed by RAJEEV - 20 April 2021

" INDIGNATION Honestly, I am furious with Auto Europe and relatively happy with the friendly Spanish employees at Enterprise. I wish there were some method by which to cancel the contract when the vehicle provided has "rien avoir" with the vehicle in the photo and no other "similar compacts" are available. This was an awful expense to bear and I am feeling indignant about the whole experience. I was forced to choose a cargo van without windows or rear view mirror OR to take an upgrade and pay an additional €12/day to have a compact SUV. The only other option was to "eat" the €250 already spent on my Auto Europe voucher. "

" INDIGNANT My experience with Enterprise was complicated by the fact that I paid for a voucher with Enterprise through Auto Europe. Auto Europe offered me a "Berlingo Cargo Van or similar compact." The vehicle pictured when I made my booking had windows and doors and a rearview mirror. When I got to Enterprise to pick up my car it was a white box cargo van with the Enterprise logo on the side. The two front seats were against a black metal wall panel. The vehicle had no rearview mirror. When I said this car does not meet the contract and asked for "a similar compact" they said they had none available. I was forced to choose a cargo van without windows or rear view mirror OR to take an upgrade and pay an additional €12/day to have a compact SUV. The only other option was to "eat" the €250 already spent on my Auto Europe voucher. The car (a SEAT ATECA) sensed a loss of tire pressure in the rear left tire. Neither I nor any mechanics could explain this. It was disquieting but caused no problems. Twice in 11 days, the touchscreen panel of the car went completely dead/black and would not come back to life until some random time a few hours later. "

Value for Money: 2
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 7

SEVILLA, ES - Reviewed by PAUL - 20 October 2020

" Trouble free "

" Helpful staff, easy experience, would return "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MALAGA, ES - Reviewed by TAMAS - 27 August 2020

" Everything was great. "

" We requested a full tank pickup and drop-off. However, when we arrived, we were presented with a half-tank pickup (which was actually much less than half tank). "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

ALMERIA, ES - Reviewed by MARCEL - 11 August 2020

" . "

" . "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADRID, ES - Reviewed by CATALIN - 17 July 2020

" Pleasant staff but sh##%@y cars, Firefly type. Not returning!!! "

" Car was full of scratches, dirty windows (inside) and broken antenna. Tank was half full so I had to return as such which took time to fill litter by litter at the gas station!!! "

Value for Money: 6
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 4

VALENCIA, ES - Reviewed by LEV - 03 January 2020

" Hello. This time a have a worst car rent experience ever. When I came to get a car Enterprise agent said my driver license is not OK to rent a car, that it is not international. I was very surprised, because all details were duplicated in English, so there was no doubt that it is my license or something. In addition it is not my first car renting in Europe, and every time before everything was smooth. I was extremely disappointed, all my holiday vacation with my family, planned long before was ruined because of some bureaucracy procedure. But I respect the rules so I said: "OK, if you say so, we have to cancel the booking". The answer was that it is possible only in internet/phone, that I have to speak with Auto Europe agent, only they can cancel the booking. So I called to Auto Europe. The answer there was that I can't cancel the reservation, despite the reason, that it's not my idea to cancel, that it's a local sudden issue which I didn't met before in other countries. It's totally insane that I have to pay for all days of rent if I don't even get a car. I really suspect from normal human oriented company to make a refund, maybe only take a force majeure fee. I'm not sure if it's the misunderstanding of local company or aggregator, so I copy the message to both. Thank you for your time, have a good day. With the expectations of your best reaction, Lev "

" Hello. This time a have a worst car rent experience ever. When I came to get a car Enterprise agent said my driver license is not OK to rent a car, that it is not international. I was very surprised, because all details were duplicated in English, so there was no doubt that it is my license or something. In addition it is not my first car renting in Europe, and every time before everything was smooth. I was extremely disappointed, all my holiday vacation with my family, planned long before was ruined because of some bureaucracy procedure. But I respect the rules so I said: "OK, if you say so, we have to cancel the booking". The answer was that it is possible only in internet/phone, that I have to speak with Auto Europe agent, only they can cancel the booking. So I called to Auto Europe. The answer there was that I can't cancel the reservation, despite the reason, that it's not my idea to cancel, that it's a local sudden issue which I didn't met before in other countries. It's totally insane that I have to pay for all days of rent if I don't even get a car. I really suspect from normal human oriented company to make a refund, maybe only take a force majeure fee. I'm not sure if it's the misunderstanding of local company or aggregator, so I copy the message to both. Thank you for your time, have a good day. With the expectations of your best reaction, Lev "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

MADRID, ES - Reviewed by DENISE - 13 November 2019

" see above "

" service good but I'm still upset that they didn't tell me that the gas tank was only 5/8 full. I had to fill it up when it dropped to Empty very quickly and I hadn't noticed that it wasn't full when I picked up the car. This cost me an extra 30 Euros approximately and they would not compensate me when I returned the car full. Very disappointing and costly. "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BILBAO, ES - Reviewed by IVAN - 12 November 2019

" It finds great offers "

" Everything was great. And they only charged 50e deposit. No extra expenses, zero! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ORENSE, ES - Reviewed by ASGEIR I - 11 November 2019

" Overall a good experience with autoeurope "

" Overall the experience was good. However the vehicle was not full of fuel an pickup and just told to return at same level. Also during rental staff had told us we could return the car at an time after closing but at the day of return called us and told us to return befor specific time witch put a stress on original plan. "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 5
Condition of the Vehicle: 9

BENIDORM, ES - Reviewed by AUDRONIS - 31 October 2019

" Excellence. "

" Everything was very good. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by BJARNE - 10 October 2019

" I have always had good experiences with AutoEurope "

" I fell into the "Trap" of accepting "Pay for a full tank" even though I knew I only would use half a tank. I know its my fault, but why do you even try? "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

SANTANDER, ES - Reviewed by DANIILS - 09 October 2019

" Everything went smooth, no complains. Would use again. "

" Enterprise person was very kind, showed us a car and provided after drop-off email. Very professional service, well done! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by AHIED - 23 September 2019

" Somewhat difficult location to find at Barcelona train station but staff was very efficient and kind at both pickup here and drop off at Barcelona airport. Dropping off car was also a difficult maze and was only told to Bring to rental car parking. Directions all sent us to terminal 2 but we flew out of terminal 1. "

" Helpful staff but had to deal with all the bells and whistles of extra premiums for extra coverages etc..I really would like it all included up front instead of feeling pressured at this time of most people's trip when you want to be relaxed and enjoy "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 6

MALAGA, ES - Reviewed by JOHN - 08 September 2019

" It was a great experience! "

" Enterprise was wonderful! Their staff is great and so helpful! We will rent from them again! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by ALISTAIR - 09 August 2019

" Very good platform to allow you to compare prices from loads of different car rental companies. It would be good to outline the extra optional costs as well. Although some extras are listed, items such as super damage coverage and excesses for driving to a different country were not listed until the Enterprise one. This came as a slight shock when we picked up the car. But other than that I will definitely use Auto Europe again! Thank you! "

" Slightly more expensive than anticipated when you add on extras for super damage coverage and excess for travelling to a different country. Would be good if these extra costs are detailed at the initial booking so you can plan better. Other than the above, the service was brilliant. Very friendly staff and very quick to get you off on your way after a long flight. We upgraded the car to a slightly bigger one. Was a very nice car, very clean and great to drive. The drop off was fast and efficient, mainly because I purchased super damage cover as an extra at pick up. Highly recommend Enterprise and will definitely use them again. "

Value for Money: 7
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADRID, ES - Reviewed by YULIA - 26 July 2019

" Always have a good experience "

" Great company "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by MARCO - 25 July 2019

" I did not get the car because of a confusion with the international drivers licence policy, i asked for a change to a company that did not have that policy and your answer was it was impossible and i would not get my money back. I went on to rent with SIXT car rental (company which is in your inventory) and they rented the car to me with no problem for a similar rate. I am currently following up a claim to get my money or part of my money back, enterprise car rental told me if id rented the car directly they would give my money back so, Auto Europe telling me they will not give me my money back (about 800 Eur) its terribly unfair. I have been trying to settle this for about 3 weeks now and do not yet have an answer, i hope we can settle this peacefully. "

" I did not get the car because of a confusion with the international drivers licence policy, i asked for a change to a company that did not have that policy and your answer was it was impossible and i would not get my money back. I went on to rent with SIXT car rental (company which is in your inventory) and they rented the car to me with no problem for a similar rate. I am currently following up a claim to get my money or part of my money back, enterprise car rental told me if id rented the car directly they would give my money back so, Auto Europe telling me they will not give me my money back (about 800 Eur) its terribly unfair. I have been trying to settle this for about 3 weeks now and do not yet have an answer, i hope we can settle this peacefully. "

Value for Money: 1
Efficiency of Counter Staff: 4
Expediency of Drop-off: 1
Condition of the Vehicle: 1

SANTANDER, ES - Reviewed by TATIANA - 24 July 2019

" For the amount paid it was decent but the car was not in top mechanical shape! Plus It is always bothersome how car rental companies want to sell you more insurance which is not inlcuded! "

" The car was not in good technical shape! "

Value for Money: 5
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 5

MALAGA, ES - Reviewed by VERONICA - 06 July 2019

" Quick and easy to book, better price than other online comparing companies! "

" Great service, car was perfect, even better than expected. No hidden charges, pick up and drop off super quick! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADRID, ES - Reviewed by JOSE - 26 June 2019

" Good value "

" Car delivery too more than an hour and it could have been much quicker. They understood the issue and they compensate me with insurance and gas, which was good for me. "

Value for Money: 9
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 7

MADRID, ES - Reviewed by KISHORE - 29 April 2019

" As Above...Super. Thank you Jose and Hassan. And keep it up Enterprise. Good luck. "

" I was late to collect the vehicle in Madrid. However I met a wonderful Enterprising rep - Jose Francisco Hernandez who assured my wife and me an automatic and large enough vehicle to accommodate 4 adults and 5 pieces of luggage would be available next morning. AND IT WAS. He brought the car to us himself. An almost brand new Peugeot SUV [only 240 kms] and in mint condition. Drove like a dream. Then at Algeciras port I was assisted efficiently by one Mr Hassan. All ended well. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SEVILLA, ES - Reviewed by POLAPAT - 28 February 2019

" impress with Enterprise "

" We are 8 adults booked for the 9 seater van for Renault or Opel which have more space for the luggage. However, we got the Mercedes Benz which more luxury but less space luggage. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 8

SEVILLA, ES - Reviewed by PHILIPP - 09 February 2019

" none "

" very long line at the front desk "

Value for Money: 8
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 10

VALENCIA, ES - Reviewed by RONAN - 12 November 2018

" Good "

" Good "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 7

BILBAO, ES - Reviewed by CHRISTIAN - 25 September 2018

" Pick up: head to search for the car in the garage myself, no assistance from enterprise employee; at drop off, different enterprise employee(probably boss) extremely unfriendly and offended me for not parking the car at the spot I picked it up(found it), although nobody told me - had to discuss this issue with the guy for 5 minutes, him acting extremely offensive towards me. Will never book with enterprise again. "

" Pick up: head to search for the car in the garage myself, no assistance from enterprise employee; at drop off, different enterprise employee(probably boss) extremely unfriendly and offended me for not parking the car at the spot I picked it up(found it), although nobody told me - had to discuss this issue with the guy for 5 minutes, him acting extremely offensive towards me. Will never book with enterprise again. "

Value for Money: 5
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 8

ALMERIA, ES - Reviewed by JOE - 03 September 2018

" Car is dirty from outside and inside. Car radio Antenna broken Cruisecontrol defect and doesn't function Back bumper loose and makes a lot of noise while driving Tires are not well inflated which might be a great risk especially in a warm country as Spain. "

" Car is dirty from outside and inside. Car radio Antenna broken Cruisecontrol defect and doesn't function Back bumper loose and makes a lot of noise while driving Tires are not well inflated which might be a great risk especially in a warm country as Spain. "

Value for Money: 1
Efficiency of Counter Staff: 3
Expediency of Drop-off: 7
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by ELIZABETH - 20 August 2018

" I like using Auto Europe, however, the Customer Service email replies have not been prompt. I have had to send multiple email requests for the same question before the issue is resolved. I currently have two Customer Service requests that have not been addressed. "

" The representatives at the Sants Station Enterprise were very professional and made the rental car pick up and drop off very easy and efficient. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADRID, ES - Reviewed by JORGE - 09 August 2018

" It was a very good experience, nothing to coplain about any detail. "

" Excelent service. Nothing to complain about. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADRID, ES - Reviewed by CALIN TIBERIU - 01 August 2018

" OK "

" OK "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 7
Condition of the Vehicle: 9

SEVILLA, ES - Reviewed by STEVEN - 07 July 2018

" Auto Europe was useless, rude and completely unhelpful when we called to have them help us find a solution. The reservation was made through Auto Europe you would think they would at least attempt to help their clients but that was not the case. Never again will we make that mistake !! From now on, we will only book with Euro Car! "

" Terrible experience. First of all, the location of the rental office in Sevilla was advertised as being in downtown Sevilla, but in fact, it was not even in Sevilla but on a different city about 20 min by highway from downtown. Once we get there we are told they didn't have the type of car we reserved over 4 months ago. They would not provide a refund nor would they credit any portion of our payment for the car they wanted to put us in which was a tiny car not comfortable for four adults. We had to go completely out of our desired route to the town of Huelva Spain to exchange the car for the right size. Wasted 6 hours of our lives, ruined our day, had to skip visiting Evora in Portugal due to the lack of competence from Enterprise. Apparently, this is a very common practice we found out. Enterprise will agree to rent cars they don't have available and hope you are ok paying the same rate for a model at least 2 classes inferior to what you reserved. They pocket the difference and call it a day! Total crooks! Enterprise you should be ashamed of your practices! "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 5
Condition of the Vehicle: 8

IBIZA, ES - Reviewed by JAMES - 06 July 2018

" Good "

" Faulty air conditioning in car, engine failure when using it. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

TARRAGONA, ES - Reviewed by MOHAMMED - 15 May 2018

" Amazing staff "

" Amazing staff "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MALAGA, ES - Reviewed by DONALD - 29 April 2018

" Miriam was wonderful at our pick up time. She did not pressure us, was very efficient and kind, and I would rent again with this company because of her. "

" The drop off in Malaga needs better signage! We drove around several times before finally locating the drop off area. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 7
Condition of the Vehicle: 10

TALAVERA DE LA REINA, ES - Reviewed by JORGE MARTIN - 20 July 2017

" Excellent !!!! "

" Good company "

ALMERIA, ES - Reviewed by BRIAN - 18 July 2017

" The office is situated in the bus/train station and so is easy to get to. "

BARCELONA, ES - Reviewed by LEONARD - 30 May 2017

" Onliine booking was easy and straightforward "

" Staff was professional and helpful. I worked with Nuria who was very good. Car was new and clean. "

MADRID, ES - Reviewed by NORMAN - 15 May 2017

VALENCIA, ES - Reviewed by GEOFFREY - 05 May 2017

" Booking a car through Auto Europe was easy with prices comparing well. "

" Enterprise were very courteous and helpful. They even gave me an upgrade without additional cost. "

SEVILLA, ES - Reviewed by PANOS DIMITRIOS - 23 April 2017

" Extremely helpful staff. Practically new car provided - above expectations. "

SANTIAGO, ES - Reviewed by ANDREW - 16 March 2017

" Great experience. It would be nice to know that the insurance included in the price is the bare minimum. "

" Great experience. Nice car, friendly and honest staff. "

BARCELONA, ES - Reviewed by JOHANNES - 08 March 2017

" Easy booking process on the internet. pickup location instructions changed in between rental and actual pickup. This was a bit condusing. "

" Friendly staff, no overwhelming upselling of options, clear explanation of what is inside the package. Speak English well. "

BARCELONA, ES - Reviewed by TYMOFII - 02 March 2017

MADRID, ES - Reviewed by OMER - 06 December 2016

MALAGA, ES - Reviewed by BALAS - 29 November 2016

" professionals, serious,trusted "

" well organised, professionals, "

BARCELONA, ES - Reviewed by EMIL - 29 November 2016

" Best customer experience I have had in Spain, great personnel super nice and efficient! "

BARCELONA, ES - Reviewed by EMIL - 24 November 2016

" Very nice staff, great service! "

SEVILLA, ES - Reviewed by PASCAL - 03 November 2016

GIJON, ES - Reviewed by KIERAN - 13 October 2016

" Efficient booking service and appears competitive in pricing offers "

" Unfortunately vehicle was not ready for pick up and had an extended wait in excess of 40 minutes. In addition the automatic vehicles booked was not available and a manual was provided albeit a compact premium Audi A3. This was accepted due to delay and no other suitable automatic being available. Staff were friendly and helpful. They stated their system did not show an automatic was requested but a premium compact. I paid the automatic rate. Somewhat disappointed with the experience. "

SEVILLA, ES - Reviewed by FABIO - 07 October 2016

" The service was prompt and reliable. The car was also well maintained, and just what I expected. I was very satisfied with the overall experience of renting through Auto Europe. "

" Good location and easy to get to. The car was clean and well maintained. The staff was kind and helpful. All in all, a good experience. "

ZARAGOZA, ES - Reviewed by RICHARD - 29 September 2016

" It was a simple straight forward process that allowed us to rent a car in a foreign country in the language or our choice. Found your interface to be simple, straight forward, and user friendly. "

" The enterprise in Zaragosa did not have an automatic vehicle ready for us upon arrival. It was lucky for us, in a sense, that they had an automatic vehicle coming in an hour and a bit after we were initially supposed to pick up our initial car rental. To make up for their error they waived the requirement that we return the vehicle fully fueled. Although this may seem like an inconsequential amount of time to wait it isn't when you have already traveled 8 hours that day and still have another 1.5hours to travel to reach your final destination. This is also an additional hour that we had lost to enjoy our trip, all the more consequential when we only stayed in the final destination for that day for 1 night. "

BARCELONA, ES - Reviewed by OLGA - 21 September 2016

" The pick-up of th ecar was very friendly, quick and efficient with a free upgrade. The only thing is that drop-off was a bit of a pain cause the office in Poblenou was impossible to reach due to public event construction or something like that going on around. As we were not informed about this- took some time and eventually we had to drop in the train station. "

FERROL, ES - Reviewed by MATEO - 17 September 2016

" took my money after my card was denied. "

" so i paied for the car but couldnt rent it so my experience is none. "

BARCELONA, ES - Reviewed by PAUL - 14 September 2016

" Easy Perfect "

" Most efficient company ever "

MALAGA, ES - Reviewed by MARIA ELENA P - 01 September 2016

MENORCA, ES - Reviewed by MARIA RITA - 21 August 2016

" A quiker delivery upon arrival would be appreciated Ok when returning the car "

" Collecting the car upon arrival shoul be quicker "

MADRID, ES - Reviewed by MILANA - 12 August 2016

BARCELONA, ES - Reviewed by COSTIN - 04 August 2016

PALMA DE MALLORCA, ES - Reviewed by IAN - 02 August 2016

CARTAGENA, ES - Reviewed by GLENN - 25 July 2016

SANTIAGO, ES - Reviewed by THAIS - 20 July 2016

BARCELONA, ES - Reviewed by FERNANDO - 29 June 2016

" Everythig was correct and OK with AutoEurope. Except te fact that I was offered a car from Enterprise! "

" I rented a mini van, and when I arrived to pick it up they told me that there was no car available! And that they were very sorry...!!! "

ALICANTE, ES - Reviewed by CHARLOTTE - 29 May 2016

MADRID, ES - Reviewed by CRISTIANO - 23 May 2016

GRANADA, ES - Reviewed by ROBERT - 01 May 2016

" The experience was very good. We needed a car quickly because our car had been involved in an accident . The Auto Europe representative was professional and efficient in assisting us to make the necessary arrangements at a very reasonable price. "

" The staff at the Enterprise office in Granada were unbelievably patient, courteous, helpful, generous, kind and sympathetic. We were renting the car because our own car was being repaired, and we greatly appreciated the warmth of the Enterprise employees. The car was a dream to drive and was wonderfully comfortable. Our entire rental experience was flawless. Thank you very, very much. "

MADRID, ES - Reviewed by HARRIET - 26 April 2016

" The €150 deposit isnt returned automatically which was never mentioned and should be on first arrival. "

SAN SEBASTIAN, ES - Reviewed by MONICA - 14 April 2016

BARCELONA, ES - Reviewed by JEFFREY - 25 March 2016

BARCELONA, ES - Reviewed by GORAN - 03 March 2016

" I was never given a car and budget has taken two amounts from my debit card! "

" same reason as above "

BARCELONA, ES - Reviewed by JOSE CARLOS - 15 February 2016

" My first time with Auto Europe, and it was Excellent!!! "

" My third time with Enterprise, the best company! Always Excellent "