Auto Europe
- North America
- Central America
DOLLAR ITALY CUSTOMER REVIEWS
- 8.1
- 8.1
- 8.5
- 8.7
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
DOLLAR ITALY Car Rental Reviews
Average Rating for Dollar :
MILAN, IT - Reviewed by LUIGI ANTONIO - 16 July 2025
" easy to book "
" No car available, luckily the staff proposed an electric vehicle. "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 7
MILAN, IT - Reviewed by JUKKA - 25 June 2025
" As agreed. "
" Overall good and as agreed. Minor things: - the car had no windscreen washer fluid. - Check in counter seemed to be a bit of a hassle and very strict with pick up time. I was early and the car was ready but they did not release it before stated rental start time. "
Value for Money: 9 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MILAN, IT - Reviewed by KWONG-WENG - 02 June 2025
" Please send insurance claim form ASAP "
" Still waiting for my insurance claim form despite emails. "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
ROME, IT - Reviewed by ANUJ - 01 June 2025
" First time with Dollar, but it's the same high standards of Hertz "
" Very efficient at pickup and return Brand new Ford Kuga provided, a very good intermediate SUV in mint condition "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ANCONA, IT - Reviewed by ANDERS - 10 October 2024
" On time, fresh car, no complaints and no overselling of insurances - worked well "
" Very friendly staff at the airport - met the same persons a few time and they are always good to deal with "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BARI, IT - Reviewed by GIUSEPPE - 09 October 2024
" See above "
" No complaints. Everything went smoothly and we enjoyed the experience including the vehicle. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CATANIA, IT - Reviewed by MILAN - 17 July 2024
" Take the full insurance and have no worries. "
" In Catania Dollar Is the same box office as Hertz, so look for Hertz. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
OLBIA, IT - Reviewed by JURATE - 20 June 2024
" Good "
" Everything was ok, except for the car model "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
MILAN, IT - Reviewed by VICTOR - 01 June 2024
" Thank you!!! "
" Everything was good. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CATANIA, IT - Reviewed by ANJA - 07 May 2024
" Nice and simple web page, where you can ready all the data you need. There are no hidden information that you need to pay at desk (if you take that kind of insurance). I will use this provider again when needed. "
" Everything went smoothly. Staff was nice and helpful, car was new and in very good confition. Overall good experience and would recommend using Auto Europe and Dollar again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CAGLIARI, IT - Reviewed by KRISTJAN - 03 May 2024
" Good. "
" Friendly. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BARI, IT - Reviewed by GABRIEL - 26 April 2024
" Excellent service "
" Very efficient pick up and drop off. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by SERGIO - 24 April 2024
" . "
" . "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ROME, IT - Reviewed by ALEKSANDRS - 14 March 2024
" Very good) "
" Very good company. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
FLORENCE, IT - Reviewed by GOLAN - 03 February 2024
" Easy to reserve and good prices "
" Very efficient pick up and drop off, staff is very nice "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BERGAMO, IT - Reviewed by GEORGIOS - 26 January 2024
" ok "
" ok "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by KONSTANTY - 07 January 2024
" AE is the only portal I book with, best review of available rentals and T&Cs. "
" Great rental Staff, car upgrade. The only minus was office closed at airport. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PALERMO, IT - Reviewed by MANUEL - 02 January 2024
" Very good service. We contacted Auto Europe by e-mail to inform them that our flight to Palermo, Sicily was delayed and that we thought we would be arriving after the Dollar Office closing time. Auto Europe immediately responded to our e-mail letting us know that they had contacted Dollar at Palermo Airport and that Dollar would wait for us to arrive even if the flight arrived after their closing time "
" Excellent service. Our flight arrived late to Palermo, Sicily and they waited for us to deliver our car even though the office closing time had passed. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FLORENCE, IT - Reviewed by GOLAN - 03 December 2023
" The Auto Europe part was great "
" When I arrived at the agenc, I was told that the car is not yet there, even though my reservation was confirmed for 9:30. I had to wait formore than 40 minutes until I got the car. "
Value for Money: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 9
BRINDISI, IT - Reviewed by WILLIAM R - 10 November 2023
" I have used Autoeurope for years with great results! "
" No problems. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
FLORENCE, IT - Reviewed by MAGNUS - 27 October 2023
" Overall good experience. Recommend choosing the full insurance package for a stress-free return experience. Person looking over our car upon return looked down at his tablet, said "full insurance", and waive us goodbye. "
" Efficient car rental pickup in Florence near the train station, return to Florence airport location. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BARI, IT - Reviewed by PETROS - 19 October 2023
" my rental was about an automatic car. I waited for at least an hour (my car was "washing") to get my car and at the and they told my that they didn't have an automatic one. The offered an electric one but since i have no experience with electric cars I sain no. Finally they offered a Opel Corsa manual gearbox. Everything was OK until i found out that they CHARGED me additionally 98,62 € I don't why. "
" my rental was about an automatic car. I waited for at least an hour (my car was "washing") to get my car and at the and they told my that they didn't have an automatic one. The offered an electric one but since i have no experience with electric cars I sain no. Finally they offered a Opel Corsa manual gearbox. Everything was OK until i found out that they CHARGED me additionally 98,62 € I don't why. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by GORAN - 27 September 2023
" As always, good options of rental companies, good website and professional service. "
" Pleasant, efficient, professional, honest. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MILAN, IT - Reviewed by OR - 21 September 2023
" Easy interface and the options for zero excess are super! "
" Nothing out of the ordinary but get the work done, with all of the coverage from autoeurope. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by OMAR - 10 September 2023
" 7 from 10 "
" They gave me a car from another company, and the condition of the car was not good in terms of accidents. They took the car's insurance for 700 euros more than the 200 euros written in the contract! "
Value for Money: 9 Efficiency of Counter Staff: 6 Expediency of Drop-off: 8 Condition of the Vehicle: 8
CAGLIARI, IT - Reviewed by MATTHEW - 29 August 2023
" quite satisfied overall - thank you "
" Better sign posts to the drop off location from the roads entering the Elmas airport would help. Having a plug in hybrid in Sardegna also means that it is very difficult to find charging points outside of cagliari "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 7 Condition of the Vehicle: 7
ROME, IT - Reviewed by ANDREAS - 24 August 2023
" Is not the first time that I rent through AutoEurope my issue is with the dollar (hertZ in Italy) "
" The car rented after only 1200km show a maintenance indicator, we call the road assistance and they told us to go to the nearest hertz point We did it and they told us that the car need to go to the car mechanic for revision They gave us another car same category but smaller from the first one and charge us also the fuel different We explain that was not our intention to change car and why they gave us for 19 days a car that need revision after 1200km However people was very professional but we are not happy with the company "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 5
FLORENCE, IT - Reviewed by JAAN - 07 August 2023
" Seamless. Picked up the car, the tank was full. Had some scratches, but they were all nicely marked in the contract. Drove around without errors for a few days. Then returned the car. The inspection was quick and hassle-free. "
" Seamless. Picked up the car, the tank was full. Had some scratches, but they were all nicely marked in the contract. Drove around without errors for a few days. Then returned the car. The inspection was quick and hassle-free. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by GANGA - 29 July 2023
" Very god "
" Very god "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BRINDISI, IT - Reviewed by GIORGIO - 20 July 2023
" I am a customer of AutoEurope since many years and I have a very good record of service received by them. "
" Very good this time "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ROME, IT - Reviewed by ANDREI-MADALIN - 06 July 2023
" Every thing was good, no complaints "
" The car was ready for me, a 2000 km Peugeot which was a great vehicle for our holiday, I could pick it up straight away. Drop off was done in 3 minutes. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by JANOS - 02 July 2023
" Everything went well and quickly "
" Everything went well and quickly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BARI, IT - Reviewed by STILIAN - 24 June 2023
" Very positive "
" Too long waiting y ime. Perfect condition of the vehicle "
Value for Money: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by ALEXEY - 20 June 2023
" Thank you ! "
" Thanks to all Hertz staff at Venice airport. All the best ! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BARI, IT - Reviewed by MARK - 24 May 2023
" Very good service. "
" Excellent. We were delayed, but kept Dollar informed and had no problems picking up the car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRINDISI, IT - Reviewed by MILJENKO - 12 May 2023
" - "
" - "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TRAPANI, IT - Reviewed by GUNARS - 10 May 2023
" I have used Auto Europe several times. Good offers with full coverage. Very smoothly. "
" Very smoothly, no queue. Good car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by IGOR - 08 May 2023
" Verry pleased,new car no problems with picking and returning car,stuff at the airport friendly,would recomend to anyone "
" New car,no problems with picking up and returning the car,no extra charges "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOLOGNA, IT - Reviewed by PLAMEN - 05 May 2023
" All was good! "
" Nice and clean car! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CATANIA, IT - Reviewed by JESMOND - 03 May 2023
" Everything ok,car was clean and brand new.the only thing is that next time as we were 4 people I'll go for a bigger engine because in hills it was really slow but space was ok "
" Didn't had problems at all, dollar is a Hertz company in Catania "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRINDISI, IT - Reviewed by JARED - 28 January 2023
" While I cannot say that this was the fault of Auto Europe, I also was not able to get assistance from Auto Europe when this happened, so I am not confident that this will not occur again. This is terrible advertising for Auto Europe. "
" When I arrived at the Dollar terminal in Brindisi on New Year's Eve at 7 pm, the Dollar counter was closed with a handwritten sign saying they closed early for the evening. I called the assistance number and was told by a machine that no one was available at that time, and to call back on Monday. Thanks to Hertz rentals I was able to get a car. I will never use dollar ever again. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
MILAN, IT - Reviewed by VLADIMIR - 26 January 2023
" Great service at all. "
" Great service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FLORENCE, IT - Reviewed by CHRISTINA - 22 August 2022
" I wish someone had reviewed the car condition with me at pickup as there was pre-existing damage. I took a video of the car exterior just in case. Then, when I got an email after I had already picked the car it identified damage (a broken rear window wiper) that was not present. "
" The rental was with a Hertz branded counter and Hertz people so it was confusing as I was expecting Dollar. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by SJOERD PETER - 19 June 2022
" Quite expensive for the value offered. "
" Too expensive / car did not come with working Radio + Bluetooth "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 6
BARI, IT - Reviewed by MARC - 30 May 2022
" Car was in good condition, but engine was weak "
" Good friendly personnel Fast transaction time "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
LAMEZIA TERME, IT - Reviewed by EMILIO - 18 March 2020
" Always excellent "
" Everything ok. "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
CATANIA, IT - Reviewed by FABIANA - 29 February 2020
" Very nice and professional "
" Nice and professional "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BERGAMO, IT - Reviewed by TRYFON - 05 February 2020
" VERY GOOD "
" VERY GOOD "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FLORENCE, IT - Reviewed by DAVID - 10 January 2020
" no comments "
" no comments "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOLOGNA, IT - Reviewed by NICK - 08 January 2020
" friendly staff but the car was dirty "
" friendly staff but the car was dirty "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
LAMEZIA TERME, IT - Reviewed by EMILIO - 06 January 2020
" Excellent as usual "
" No problem at all. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
VENICE, IT - Reviewed by VLADIMIR - 18 December 2019
" The car had 116 thousand kms on the odometer, but the condition was ok. In particular, the diesel engine started well in Dolomites with temperatures around -10 C. The good thing was that Dollar provided a set of winter chains for the tires, and they were absolutely necessary on the way back from Dolomites, cause the roads were super snowy, icy and slippery! "
" The car had 116 thousand kms on the odometer, but the condition was ok. In particular, the diesel engine started well in Dolomites with temperatures around -10 C. The good thing was that Dollar provided a set of winter chains for the tires, and they were absolutely necessary on the way back from Dolomites, cause the roads were super snowy, icy and slippery! "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BERGAMO, IT - Reviewed by SABINA - 05 December 2019
" I will not recommend a company to my friends, because your company took from my card 30 euro after 1 month, and didn't provide any official documents! If this is a penalty, so, send me documents for what! I have to know why somebody takes my money from my card! "
" I will not recommend a company to my friends, because your company took from my card 30 euro after 1 month, and didn't provide any official documents! If this is a penalty, so, send me documents for what! I have to know why somebody takes my money from my card! "
Value for Money: 2 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
FLORENCE, IT - Reviewed by DAVID - 01 December 2019
" no comment "
" no comment "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FLORENCE, IT - Reviewed by MARK ANTHONY - 25 November 2019
" Frozen money on credit card for 15 days is a letdown "
" Desk at Firenze Airport was closed. I had to deal with Hertz desk instead. Hertz also froze 200 on my credit card and are still frozen, 15 days after! "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
FLORENCE, IT - Reviewed by CATALIN - 28 October 2019
" all good "
" all good "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by GENADI - 24 October 2019
" Overall very satisfied. "
" Quite fast service at the counter, and particularly at the drop-off location "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FLORENCE, IT - Reviewed by RICK - 20 October 2019
" We had an easy rental "
" They were very professional "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by SOTIRIOS - 10 October 2019
" Good for comparing car prices. "
" I had to wait for 1 hour in the queue. The car they gave me was very dirty outside (bird stains and dust). I complained and they gave me another car which was good but it was petrol and not diesel as my booking. "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 7
BERGAMO, IT - Reviewed by BOGDAN - 09 October 2019
" Very quick service "
" They're great "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOLOGNA, IT - Reviewed by DANIEL - 09 October 2019
" I think it's autoeurope problem to resolve this case because I booked throw them. They respond very late to problems or not at all. You have to call multiple times to get an answer. My problem is still not resolved. "
" I returned the car with full fuel in the morning (when drop off was close) and they charge my an extra 3.66 for fuel missing (2 liters) and extra 30 for full service. That's 47 EUR with taxes because they said that there was 3.66 fuel missing when the car was fully at a gas station near the airport. Don't trust hertz / dollar when returned a car when nobody is there. They will try to rip you. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 5
BRINDISI, IT - Reviewed by ENRICO - 06 October 2019
" The vehicle hasn't been properly cleaned inside, it had quite a few damanges that I had to insist to be reported before I accepted the rental. Drop-off was fast but I didn't get neither a receipt of it (how much Km did I travel?), neither a damage report nor a paper stating that credit card reservation was closed. "
" The vehicle hasn't been properly cleaned inside, it had quite a few damanges that I had to insist to be reported before I accepted the rental. Drop-off was fast but I didn't get neither a receipt of it (how much Km did I travel?), neither a damage report nor a paper stating that credit card reservation was closed. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 6 Condition of the Vehicle: 6
BERGAMO, IT - Reviewed by GIORGIO - 23 September 2019
" Always available car and ready assistance in case of need. "
" The car wasn't ready so I had to wait however they gave me a free of charge upgrade due to the inconvenience. Thereby I am satisfied by the whole service. "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by ERVINAS - 20 September 2019
" Good prices, but complicated reservation-voucher conditions procedure "
" Car was dirty, tank was half emplty, wheels were disballanced. No chance to contact with a customer support specialist to discuss a solution over the phone or e-mail "
Value for Money: 3 Efficiency of Counter Staff: 9 Expediency of Drop-off: 6 Condition of the Vehicle: 1
CATANIA, IT - Reviewed by JOSEF - 20 September 2019
" Quick and good communications and help me with everything. Good price. "
" New cars, short queue. Really reccommend. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 10
CATANIA, IT - Reviewed by IAN - 13 September 2019
" Very satisfied and convinient "
" Quite satisfied with the overall experience "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 6 Condition of the Vehicle: 8
PALERMO, IT - Reviewed by LUCIAN - 11 September 2019
" Good to very good "
" Waited for 1 hour to pick up because it is under the same desk with hertz and trifty. "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PALERMO, IT - Reviewed by VIOREL - 10 September 2019
" n/A "
" The only black spot in the experience was waiting 48 minutes to pick up the car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by VLADIMIR - 09 September 2019
" Everything was up to expectations, without any surprise charges and stuff. Appreciate! "
" The desk officer (Stefania) was amazing! The car was great! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TRIESTE, IT - Reviewed by ALEXEI - 03 September 2019
" not bad "
" I hope good, but I haven't got my deposit yet. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
CAGLIARI, IT - Reviewed by JESMOND - 31 August 2019
" IT WAS VERY GOOD EXPERIENCE THANKS THE STAFF FOR A GOOD SERVING "
" IT WAS VERY GOOD EXPERIENCE THANKS THE STAFF FOR A GOOD SERVING. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by RODRIGO ALEXANDER - 31 August 2019
" Very easy and straight forward experience. Will use ir again. "
" Drop-off at Bergamo Airport (Milan) was a bit of a problem as no key drop-box was visible at the parking office (as this was very early in the morning, before opening hours). The drop-box was at the airport inside office. As a suggestion, there should be a notice at the parking lot office stating where the key drop-off is. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
ROME, IT - Reviewed by BERNARD - 24 August 2019
" A very big disappointment. When we arrived at the counter we had to wait for an hour as it was busy. The agent at the counter told me that I had to wait for 15mins as the car is not ready as yet. Then we went down to the pickup area and they told me that I have to wait another 15mins as the car is not clean as yet. In total I had to wait for 2hrs until the car was ready. They tried to offer me a manual car but I did not accept as I've booked for an automatic car. I was very disappointed that I had to wait for 3hrs in total to have my car ready. They said that they did not have any automatic cars available! "
" A very big disappointment. When we arrived at the counter we had to wait for an hour as it was busy. The agent at the counter told me that I had to wait for 15mins as the car is not ready as yet. Then we went down to the pickup area and they told me that I have to wait another 15mins as the car is not clean as yet. In total I had to wait for 2hrs until the car was ready. They tried to offer me a manual car but I did not accept as I've booked for an automatic car. I was very disappointed that I had to wait for 3hrs in total to have my car ready. They said that they did not have any automatic cars available! "
Value for Money: 7 Efficiency of Counter Staff: 3 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by VYTENIS - 21 August 2019
" car had good condition, was clean and all other services were perfect to make our Italy experience perfect! "
" professional and pleasant services at the reception desk. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by KYRYLO - 19 August 2019
" Thank you! Everything was quite good "
" Thank you! Everything was quite good "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TRIESTE, IT - Reviewed by SAVIOUR - 21 July 2019
" Best car I ever hired at a good price. Thanks "
" They upgraded my car for free "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CAGLIARI, IT - Reviewed by MATIJA - 15 July 2019
" Easy, and quick! "
" Really satisfied! The employee was extra nice, everything went really quick. Perfect! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by ARMANDO - 05 July 2019
" Autoeurope is always good but need to address the company for the condition of the cars "
" We waited more time because they were washing the car, the condition of the car was unacceptable, it was so dirty and had damage all over, before I picked up the car I have to call the guy for report the damages on the car "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 3
CAGLIARI, IT - Reviewed by ROK - 01 July 2019
" Very bad. Threw my money away. Didnt even get the car. Paid, didnt have the proper card with me, tried to cancel reservation then, and nobody answered me, next day they said, that they cannot help me. "
" Had some issues with card rental, and they didnt help me with nothing. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
NAPLES, IT - Reviewed by ALEXEY - 14 May 2019
" Excellent value for money "
" the pick up of the car took a long time to form, otherwise it would be rated at 10 points "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by MARTYNAS - 27 February 2019
" I have used autoeurope before "
" The gas tank wasn't full (6/8). It was promised to be full. Staff asked me to fill 6/8, but it is difficult to achieve. Especially when closest gas station accept only cash and no money return. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CATANIA, IT - Reviewed by KONSTANTINOS - 08 January 2019
" very good "
" very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by ALEKSI - 07 January 2019
" Excellent experience. "
" There was no problem with renting and returning the car. That's enough for me. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by PATOMKUL - 04 January 2019
" Staff at who checking car is not care what we got. Firstly , they give a car that has no window wiper. However, we can noticed and tell them to change car. Thanks "
" nothing "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 8
FLORENCE, IT - Reviewed by JANE - 04 January 2019
" I use Autoeurope when I go to Italy. It seems to always have the best rates. I highly recommend them. Thank you, Autoeurope! "
" The Dollar car rental was closed when it was supposed to be open, or so I thought. There was a man waiting for it to open also. We talked and thought it strange that it was not open. At 9:30, we called the number on my reservation and found out the man at Hertz, next to Dollar, was handling our reservations. A sign on the door to that effect would have been helpful. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by IEVA - 02 January 2019
" I've got all I've been promised - no hidden fees, no conditions in very small letters etc... "
" I liked that there are no any hidden fees! "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOLOGNA, IT - Reviewed by ANDREA - 30 December 2018
" everything with logic time spending "
" Very cool staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MILAN, IT - Reviewed by MAURO ERNESTO - 12 December 2018
" All well "
" on the right side of the car there is a big sign of crash. "
Value for Money: 10 Efficiency of Counter Staff: 4 Expediency of Drop-off: 10 Condition of the Vehicle: 6
BARI, IT - Reviewed by ADRIAN - 11 December 2018
" It depends how you can solve my claim "
" They told me that the extra cost will be only for the fuel, but anyhow the price will be the same as at gas station. And in receipt I have in plus another 2 taxes: 1. CARBURANTE 41.98 A - OK 2. SERVIZIO CARBURANTE 30.00 A - Not ok, I asked at beginning 3. IVA 15.84 - Not ok, I didn't know about it TOTALE 87.82 EUR "
Value for Money: 3 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BARI, IT - Reviewed by PHILLIP - 09 December 2018
" Always kind staff and I am grateful for your service. "
" The only bummer is the rates keep changing from month to month. I rent cars by the month and week sometimes and every time it's different rates. I wish we could have 2 or 3 month contracts. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FLORENCE, IT - Reviewed by DAVID - 02 December 2018
" No comment "
" No commment "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by PAILIN - 05 November 2018
" The car is ok but the service is very poor. I wont recommend to my family and friend. "
" I have returned the car before planing 1 day. Many country allow me to refund because they got the car back before the due date. However, your staff didnt help me at all. We are foreigner that didnt know we cannot drive the car in venice. We need suggestion but your staff didnt try to help at all. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 9
ROME, IT - Reviewed by DAINIS - 05 November 2018
" I would like to inform that a vehicle (minibus MB Vito 9 pax or similar) I was booked already in spring for, in my opinion, a very reasonable price of EUR 159.96. In October, at the time of receiving the car, the rental specialist informed me that they can offer Citroën's brand model instead of MB Vito or for extra € 20 they can offer MB Viano. I accepted the offer to pay € 20 for a newer MB model. However, when I returned the car, I was surprised that the fee of EUR 20 is for a day that was not originally mentioned. Well, for four days it would be 80 euros, but in the end, it was charged 115 euros. Consequently, it is not clear what another EUR 35 was paid for, and the bill is in Italian with incomprehensible positions. But about the car I can say only the best words. "
" I would like to inform that a vehicle (minibus MB Vito 9 pax or similar) I was booked already in spring for, in my opinion, a very reasonable price of EUR 159.96. In October, at the time of receiving the car, the rental specialist informed me that they can offer Citroën's brand model instead of MB Vito or for extra € 20 they can offer MB Viano. I accepted the offer to pay € 20 for a newer MB model. However, when I returned the car, I was surprised that the fee of EUR 20 is for a day that was not originally mentioned. Well, for four days it would be 80 euros, but in the end, it was charged 115 euros. Consequently, it is not clear what another EUR 35 was paid for, and the bill is in Italian with incomprehensible positions. But about the car I can say only the best words. "
Value for Money: 8 Efficiency of Counter Staff: 6 Expediency of Drop-off: 9 Condition of the Vehicle: 9
BOLOGNA, IT - Reviewed by TIBOR - 26 October 2018
" See above "
" Pick-up at the airport in Bologna took very long time. First, I was unable find the Dollar desk due to lack of any information/signal about your company. Secondly, the car was not prepared by 2pm, though the pick-up was scheduled at 1pm. Thirdly, the euro deposit reserved on my bank account prior to rental, still not released two weeks following the drop-off. "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by SKYE - 26 October 2018
" I couldn't believe that the cost of insurance per day was more than the cost to rent the car for the day. Abit ridiculously if you ask me. The staff took along time (30 minutes) to look over my vehicle even thought they were already half way through the only guy in front of me when I arrived. "
" I couldn't believe that the cost of insurance per day was more than the cost to rent the car for the day. Abit ridiculously if you ask me. The staff took along time (30 minutes) to look over my vehicle even thought they were already half way through the only guy in front of me when I arrived. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 5 Condition of the Vehicle: 10
MILAN, IT - Reviewed by ZABALA - 18 October 2018
" It was a very disappointing experience since we were denied the rental of the vehicle we booked. the reason is we did not have an international drivers license. This is the first time we encountered this issue in the 6 years of renting from Auto Europe. We are requesting for a refund since no vehicle rental was made at all. Lady at the counter was very rude. "
" The reception was very unpleasant, Lady was rude even in dealing with us. we did not get her name. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 10
ROME, IT - Reviewed by RADOMIR - 18 October 2018
" I do not understand why you are not accept debit card. In our country it is more common to use debit card then credit card. It is the reason why I am not satisfied with your offer. "
" I do not understand why you are not accept debit card. In our country it is more common to use debit card then credit card. It is the reason why I am not satisfied with your offer. "
Value for Money: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 2
NAPLES, IT - Reviewed by URSULA - 17 October 2018
" will absolutely not raccomend because I feel cheated by you, and i have been laughed at by the drop off people at Naples airport for booking with you or any other broker "
" not clear on prices, 60€rental for 2 days turned out to be daily rate!!!!! "
Value for Money: 4 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
ROME, IT - Reviewed by JANETTE - 28 September 2018
" Desk was very efficient "
" Loved the fiat 500 . A dream come true "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by ANDREW - 21 September 2018
" Quick, smooth, clear. Person at the pick-up parking was a bit rude and brusque, though "
" Quick, smooth, clear. Person at the pick-up parking was a bit rude and brusque, though "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MILAN, IT - Reviewed by MARIANNA - 20 September 2018
" perfect "
" perfect "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BARI, IT - Reviewed by NORBERT - 20 September 2018
" Actually I did not got the car since I did not had a credit card. I mentioned to the counter personel that I cound provide 3 debit cards but there were not accepted. I am very dissapointed with your services since I also payed you ˜100euro for actually nothing. I requested for a refund but I got declined. This is not a cool way in treating you potential clients!!! "
" Actually I did not got the car since I did not had a credit card. I mentioned to the counter personel that I cound provide 3 debit cards but there were not accepted. I am very dissapointed with your services since I also payed you ˜100euro for actually nothing. I requested for a refund but I got declined. This is not a cool way in treating you potential clients!!! "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
FLORENCE, IT - Reviewed by PAUL - 19 September 2018
" see above "
" Well I have not yet seen the final bill but the experience and car were great. The Firenza drop off was a bit of a mess but I can accept the fact that the location and space is less then optimal. Thank you. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
MILAN, IT - Reviewed by LAU - 29 August 2018
" As I call to you and email to you earlier regarding case, when I'm in Milan airport, I was rejected my the staff saying that my credit card had an English name of Brendan.mwhich is the bank had put it for me. Hence, I was directed to get my refund back from you. And until now I haven get back yet. Please get back to me as soon as possible. Thank you. "
" As I call to you and email to you earlier regarding case, when I'm in Milan airport, I was rejected my the staff saying that my credit card had an English name of Brendan.mwhich is the bank had put it for me. Hence, I was directed to get my refund back from you. And until now I haven get back yet. Please get back to me as soon as possible. Thank you. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ROME, IT - Reviewed by IVAN - 28 August 2018
" Using AutoEurope since a long time ago - perfect service as usual. "
" Perfect! I am using Dollar regularly and I am pretty happy. Andrea at the DropOff point in Fiumicino was brilliant. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MILAN, IT - Reviewed by TOMAS - 27 August 2018
" Everything was perfect, but it was difficult to find Dollar's desk in Milano Malpensa airport. Where are not any references, what Dollar is a Hertz partner. "
" Everything was perfect, but it was difficult to find Dollar's desk in Milano Malpensa airport. Where are not any references, what Dollar is a Hertz partner. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
FLORENCE, IT - Reviewed by DAVID - 27 August 2018
" No comments "
" No comments "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALGHERO, IT - Reviewed by DIMITAR - 21 August 2018
" Additional it is a always like a lotto game what car you'll have. Never you can rely on the make you choose. "
" We lost 30 minutes to find Dollar. Only HERTZ logo is above the counter in Alghero airport. Dollar logo stays below the counter and when customers are in front you can't see it. Why the data I provide to you, rent-a car companies enter again in their system? This makes the process slow and makes queues. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TURIN, IT - Reviewed by SANTHOSH - 09 August 2018
" AUtoeurope is best online site for car hiring. "
" The Staff from Hertz was very nice and very adjusting during pick-up. and dropping the vehicle. Overall, no issues with DOllar. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
MILAN, IT - Reviewed by SAVIOUR - 08 August 2018
" see above "
" HI Lady at Hertz Linate was a trainee and she sounded pretty unsure of how things work. The senior male staff member was not helping her at all and I must say that he was pretty arrogant as well. Although we spoke in English, it happened that i am very capable in the Italian language as well and I could sense and very well understand his unwillingness to assist. To add an extra driver, we were told that we had to travel from Switzerland ( our final destination) back to Milan and present a true copy of a driving license since the extra driver was joining us in Switzerland and we only had a true copy. We then called Hertz at Lugano in Switzerland and the gentleman at the desk was exceptionally courteous. We were fined SFR200 in Switzerland because the van did not have the vignette, which was apparently removed from van before it was given to us as glue was still visible. The traffic police wanted to fine us because the front tyres were 'winter tyres' and since we protested that as normal drivers we were not in a position to determine what kind of tyres were installed in van, he insisted that supplier was duty bound to ensure tyres were summer ones. We pinpointed this to the Hertz staff at the drop-off. We had to experience a delay in our return flight and since we were informed beforehand, we delivered the van 1hr40m late. To our amazement, we had to pay eu99 for the under 2 hrs delay. We think that this is absolutely exorbitant charges. The vehicle ran smoothly although it did have some nasty dents and blemishes. So as one may notice, we cannot say that we had a positive experience at all. thks S Axisa "
Value for Money: 5 Efficiency of Counter Staff: 3 Expediency of Drop-off: 5 Condition of the Vehicle: 6
OLBIA, IT - Reviewed by ZLATKO - 06 August 2018
" We are disapointed with cooperation with Dollar. "
" Dollar didnt accept price and insurance that we had with your company. "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALGHERO, IT - Reviewed by RENE - 06 August 2018
" Auto Europe is OK if they also support my demand to get payed back, and if for once they start putting presure on rental companies to be HONEST. I rented cars for 4-5 times this year only and the creativity to gain extra turnover is stunning !!! Almost every time I had to get money back ! "
" *Car had a clear damage which I had to report. * I have never had a car cleaned so poor like this. *At the counter I was noted to a reful service which was using normal pump prices with a maximum of about 59 € , at a liter price of 1.68 € I only drove a few 100 kms , had my tank still 75% full, and 59 € was deducted from my AMEX. I had to involve Amex in order to get this back! Bloody disgrace !! "
Value for Money: 1 Efficiency of Counter Staff: 4 Expediency of Drop-off: 6 Condition of the Vehicle: 5
FLORENCE, IT - Reviewed by DAVID - 05 August 2018
" Excellent "
" Excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CATANIA, IT - Reviewed by PETRICA - 02 August 2018
" a good experience, I am very satisfied "
" a good experience, I am very satisfied "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by VITALII - 01 August 2018
" Ok "
" Undisclosed airport taxes for car upgrade. They were 50% of upgrade cost, which was ridiculous. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by MASSIMO - 01 August 2018
" I HAVE ALWAYS A GOOD EXPERIENCE WITH AUTO EUROPE "
" I HAVE A GOOD EXPERIENCE. THE CAR WAS QUITE NEW AND IN PERFECT CONDITION "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BARI, IT - Reviewed by ALESSANDRO - 28 July 2018
" Great experience, Thank you AutoEurope! "
" Good vehicle at good price! "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
ROME, IT - Reviewed by MICHAEL - 27 July 2018
" Not happy at all "
" So many hidden costs and then when drooping off the car they tried to add on another 200 Euro with hidden cost. I only noticed this because I looked at the receipt, a friend who was with me was being charge 250 Euros before complaining "
Value for Money: 1 Efficiency of Counter Staff: 3 Expediency of Drop-off: 1 Condition of the Vehicle: 5
ROME, IT - Reviewed by DAVID - 24 July 2018
" Auto Europe - the final bill was less that I paid Auto Europe. As I didnt book directly through Dollar/Hertz, they could refund my credit card (for 63 Euros) and could only offer me a voucher worth 10% of my first bill (260EUR; 26Euros only!). I wish this could be rectified, since I'm unlikely to use the voucher! "
" 1. Dollar (Or Hertz, since it is a subsidiary), should really warn people about the high-season queues to be expected at pick up! I waited 1.5hrs in the queue, really really inconvenient! Would be much better to fill in information prior to pick up, to speed up the process. 2. Drop off - the same, had to go through Hertz, who were really busy, and it took 45mins. 3. Received a voucher for 10% off next rental (as the pick up queue was so long, I gained a day), but from Hertz, and not Dollar. If Hertz own Dollar, why can't I use the voucher for both? A bit inconvenient since Hertz are very pricey. Unlikely to use it. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
BOLOGNA, IT - Reviewed by OLGA - 18 July 2018
" ++ "
" ++ "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CATANIA, IT - Reviewed by DRAGOS - 17 July 2018
" Everything ok. "
" Everything ok. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CATANIA, IT - Reviewed by ALEKSEJS - 11 July 2018
" In overall Auto Europe is good company for finding best deal. "
" First of all - I've ordered car rental with child seat (0-13kg). When I've arrived, car rental company charged me for the seat they didn't have (137 euros). I've arrived at the car park where car and child seat should be located, but unexpectedly, assistants said they don't have any 0-13kg category child seats for me, and suggested me to go and buy seat myself (10minutes drive to shopping center + some time there and back ~ 1.2hours). Car rental company promised that they will refund money (137 euros) + refund my purchase as apologise for inconvenience they made for my family. When I returned car with baby seat, they refunded only 137 euros I've paid for "renting" not existing baby seat, and then took my car seat. But didn't paid for that. "
Value for Money: 10 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 7
BARI, IT - Reviewed by MIHAI VLADUT - 10 July 2018
" Booked already twice with Dollar (Germany and Italy). Staff very prompt and helpful. No problem whatsoever. "
" Booked already twice with Dollar (Germany and Italy). Staff very prompt and helpful. No problem whatsoever. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by LEANDRO - 06 July 2018
" Hidden fees. Autoeurope should be more transparent. "
" Car had to be picked up in another city. "
Value for Money: 6 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 8
ROME, IT - Reviewed by ANTON - 04 July 2018
" Great service "
" Easy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by LUKAS - 27 June 2018
" We had requested a child's car seat when we made the booing, but Dollar did not have one available when we picked the car up. Not having a car seat is basically the same as not having a car -- if my family can't ride safely in the car, what good is it to me? "
" We had requested a child's car seat when we made the booing, but Dollar did not have one available when we picked the car up. Not having a car seat is basically the same as not having a car -- if my family can't ride safely in the car, what good is it to me? "
Value for Money: 6 Efficiency of Counter Staff: 4 Expediency of Drop-off: 10 Condition of the Vehicle: 1
FLORENCE, IT - Reviewed by MOHAMED - 27 June 2018
" happy "
" nice "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
TRIESTE, IT - Reviewed by FABRIZIO - 14 June 2018
" I have used auto europe before succesfully so I would still recommend them but this time was not so great for the reasons I gave above. "
" It wasn't Dollar but Herz at Ljubjana Airport. The Voucher did not say which company to go to so we had to ask every single one before we found it. The counter staff were very nice though, no problems with that. The car was parked quite far away from the official car park in the sun. There were many scratches on it. there was no water in the tank for cleaning the windscreen "
Value for Money: 4 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 2
ROME, IT - Reviewed by ELDAR - 13 June 2018
" Dollar is not way to go "
" Took forever to pick up the car. Then then they withold €700 from my card, and when I returned the car they didn't pay me these money back. It is already third day and I still have refund and shall claim it through my bank "
Value for Money: 2 Efficiency of Counter Staff: 3 Expediency of Drop-off: 7 Condition of the Vehicle: 8
BOLOGNA, IT - Reviewed by JEVGENI - 21 May 2018
" Not so bad, except deposit frozen too long. "
" Deposit was frozen more then specified, only returned after request from bank. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 7
BARI, IT - Reviewed by TADAS - 20 May 2018
" Helpful staff, fast service. Overal experience was very good. "
" Helpful staff, fast service. Overal experience was very good. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by BRIAN - 14 May 2018
" Again. I was left wandering around a dark airport car park trying to find the Dollar office. When I did find the booth it was closed. No attempt was made to either meet me at the arrivals or leave a key to the vehicle. I was angry and upset to say the least and consider you should refund my charges in full. I have statements from taxi drivers and from other persons on my flight who witnessed what I was put through. I am 79 years of age and was treated disgracefully. I would be grateful if somebody would contact me by email on brian.roper38@gmail.com and offer an apology and a refund and then we can put it down to an unfortunate mistake and that will satisfy me. Please do not make the mistake of thinking this will all go away. Trip Advisor would just be a start. sincerely Brian C. Roper 00351 933 812 564 "
" Flight delayed from Seville 55mins. arrived 11. 25 pm in arrivals. I did ring several times from Airport but when arrived nobody there to either meet me and office was closed. Forced to take taxi to Positano at cost of €160. Sent several (3) emails all returned. You need to return my €87.07 fee for car that was not provided or I shall be forced to take matter further with your Agency. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
MILAN, IT - Reviewed by ZACHARY - 11 May 2018
" Car was great and ran well. Check out of the car and getting it was an absolute nightmare. They need to changed that process and make it more efficient. "
" The process of picking the car up was absolutely ridiculous. It took us almost 3 hours from the time we drew a number to be seen and then get out car. The lady we were working with told us that they were washing the car and getting it ready and it would be 15 minutes. We didn't end up getting the car until almost an hour and a half later. They seemed to be extremely unorganized and it didn't seem like they cared that they wasted so much of our time. "
Value for Money: 8 Efficiency of Counter Staff: 1 Expediency of Drop-off: 9 Condition of the Vehicle: 9
CAGLIARI, IT - Reviewed by ANNA - 08 May 2018
" Please issue an official letter of denial. "
" I am completely unsatisfied with the service! I reserved a car and booked it, my card was instantly charged 160€, later I added full insurance and now my total was 200€ for the car for one week. I arrived late at night at the airport car pick up point, at 23:30, and I was denied the car I have already payed for, Auto Europe said that my card was debit and not credit! It didn't seem to matter when they charged me, but then it became of crucial importance. They said I couldn't have the car and offered no compensation, no money back not a possibility to leave cash as insurance measure. They simply said no! I called them and wrote to them, but all they said was that it was my fault and that I should have read more carefully the voucher, which I received after they have charged me.si I wouldn't recommend to use them, they are unprofessional. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
FLORENCE, IT - Reviewed by TIBOR - 03 May 2018
" everything was fine, thank you "
" everything was fine, thank you "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BARI, IT - Reviewed by POPESCU - 30 April 2018
" Ok "
" Ok "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ANCONA, IT - Reviewed by GIANLUCA - 26 April 2018
" Great Experience! "
" Great experience! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BARI, IT - Reviewed by AMIR - 22 April 2018
" very expert "
" very expert "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by SPYRIDON - 15 April 2018
" Ok "
" Very good price. Very good car. I felt a pressure from the Lady on the Hetz counter when i went to take the car for taking an extra expensive secure pack "
Value for Money: 8 Efficiency of Counter Staff: 4 Expediency of Drop-off: 9 Condition of the Vehicle: 9
ANCONA, IT - Reviewed by ROBERT - 13 April 2018
" Very satisfied! "
" Good staff...professional! Good value for money! Thanks. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by TODOR - 12 April 2018
" The Company is SCAMMER. They stole my money and didn't even give me a car. No car and No money returned! I DIDN'T EVEN RENT THE CAR! YOU ARE THIEVES, CAUSE YOU TAKE MONEY FOR NO SERVICE!!! "
" The Company is SCAMMER. They stole my money and didn't even give me a car. No car and No money returned! I DIDN'T EVEN RENT THE CAR! YOU ARE THIEVES, CAUSE YOU TAKE MONEY FOR NO SERVICE!!! "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ROME, IT - Reviewed by WORACHAI - 11 April 2018
" One more thing which I had found was the Hertz Connect is too expensive. I will be very happy if the cost is reasonable. "
" The Van is using more than 50,000 Km. Which is too much mileages. Rental car in USA is normally mileages between 10,000-20,000 km. Most rental car company always gave a nearly new car to customer. But all service are good.Except the condition of a car. "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
BARI, IT - Reviewed by DIMITAR - 10 April 2018
" The only think - you should offer the full covarage like they do. Not only refundable. Because, the rentacar companies will always try to charge you, if you have full covarage in a other provider "
" Very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by MICHELA - 30 July 2017
" very useful "
" Kind and reliable, they gave me an upgrade. The car was perfect and clean. Service was fast and efficient. "
MILAN, IT - Reviewed by ERDOGAN - 27 July 2017
VENICE, IT - Reviewed by VINCENT - 24 July 2017
" Trouble free, no hassle reservation. Others at the counter wasted time haggling and shopping for the best rates. Checked in, got car, out of the parking lot in under 15 min to start holiday. "
" One tire had to be refilled with air, interior was very clean but exterior needed more attention. Overall, satisfied. "
BOLOGNA, IT - Reviewed by ANDREAS - 18 July 2017
" Easy to book, car as specified on website, great price, very pleased with service!! thank you! June 2017. My only suggestion for improvement is to make it obvious which car rental desk to go to. Under Desk In Terminal it should provide you with which rental company, not just state "desk in terminal". "
" No issues, very helpful and professional staff, car was available and clean and in good condition. Very happy with Dollar in Bologna Airport, Italy June 2017. "
ROME, IT - Reviewed by EDOARDO - 17 July 2017
" Appena presa la macchina ... dopo una ventina di 20 km la macchina ha incominciato a fare rumori strani.. sono riuscito a tornare a Fiumicino .. e farmela sostiutire "
MILAN, IT - Reviewed by ALEXANDER - 14 July 2017
" Took a while to get the car. Staff was friendly but struggled to find me the vehicle. Went to grab a coffee while they sorted it out. They were incredibly friendly and polite. Received the car and found scratches on the rims despite the contract showing no damage. They corrected this. Then nearly ran out of petrol because tank was really only a quarter full despite contract reporting a full tank. Car interior wasn't clean. "
MILAN, IT - Reviewed by HERMANN - 11 July 2017
" Waiting time to pick up car at Hertz Malpensa was nearly 2 hours! "
BARI, IT - Reviewed by JEFFREY - 09 June 2017
" Once past the long queues at Bari Airport, process was seamless. "
" The fact that one desk catered for at least 4 major rntal firms created large and slow moving queues. Once past that hurdle though, process was swift. Staff charming and not to blame for queues! "
TREVISO, IT - Reviewed by HOLBAN - 07 June 2017
ROME, IT - Reviewed by YURIY - 07 June 2017
BERGAMO, IT - Reviewed by VAIDAS - 29 May 2017
" They were lack of cars and finally received car with 61000 km, it was all with scratches arround all car... "
ROME, IT - Reviewed by JAMES - 11 May 2017
" Good terms -- in particular, I didn't have to get an International Driver'ds license in order to rent the car, as is the case with most other rental agencies. "
" Line at desk for getting car, but person who eventually issued the paperwork was extremely helpful and polite. Car was great. "
TREVISO, IT - Reviewed by ADRIAN - 03 May 2017
" excelent car rental company "
" excelent car rental company and staff "
BOLOGNA, IT - Reviewed by ROBERTAS - 26 April 2017
" Our flight was cancelled, we came to Bologna very late. The next morning we came to the "dollar" rental office and it turned out that our reservation was cancelled as a "no show". As a matter of policy, they will cancel your reservation 2 hours after the due time. And it is your problem from then on. They did not have vehicles of the same class left; we did not have time to check with other dealers, so we ended up with a pretty expensive option. Well, the lady at the counter was nice and patient with me, but I doubt if I will ever use this company again. "
BERGAMO, IT - Reviewed by BROGGIO - 26 April 2017
" Tutto ok . Forse dovrebbero trovare del personale piu gentile. Alla fine il cliente sono io e voglio essere trattato con riguardo. Per il resto tutto ok "
" Apposta non specificate qanto ammonta la garanzia cosicché obbligate a fare una polizza che costa 30 euro al giorno . E chiaro che lo fate intenzionatamente perche altrimenti accettereste anche altre soluzioni per completare la garanzia con una altra carta. Utilizzate la Dollars per fare il contratto e poi dopo aver fatto la polizza diventate Herz. ATENZIONE A TUTTI QUELLI CHE FANNO LE ORDINAZIONI CON LA DOLLARS. CHIEDERE QUANTO AMMONTA LA GARANZIA. POTRESTE TROVARVI CHE PER 4 GIORNI DOBBIATE PAGARE 170 EURO ANZICHE 41. CERCATE RENT CAR PIU SERI CHE FANNO VEDERE TUTTO IN MODO TRASPARENTE E NON NASCONDONO INGHIPPI CON FRASI OCCULTE BROGGIO PIEROGINO DA ESPERIENZA DEL 21 aprile 2017 "
VENICE, IT - Reviewed by MARIA OLIVIA - 18 April 2017
" We apply online and then we need to go through the whole process again with the lady. It is a waste of time. Specially when you are with two infants. Then we ask for two baby chairs and they don't provide the help to put in the car. "
MILAN, IT - Reviewed by JOHN - 13 April 2017
" The check-in process was very time consuming, it took 1-1/2 hours at the check-in office. The oil level was low when I checked it during my first stop for fuel. I had to add oil at my cost of 16 Euro. The oil level should have been adequate when I received the car. "
ROME, IT - Reviewed by NIGEL - 10 April 2017
" Good website, but it crashes a lot and the message I am given is that the server is too busy "
" Excellent "
ROME, IT - Reviewed by KIM - 03 April 2017
ROME, IT - Reviewed by FRANCESCA - 27 March 2017
" I was very satisfied with the new Audi 3 I was given since there was no car of the lower category I asked for. But we had to wait 2 hours to get the car at the airport (long queues, limited staff) "
ROME, IT - Reviewed by VILIUS - 15 March 2017
" They insisted us to take extras as mandatory not optional. Just later i understood that i dont need everything i bought. Moreover they gave us very little information about returning a car. We experienced money loss because of wrong or lack of information given. "
PISA, IT - Reviewed by ARA - 09 March 2017
" I think Auto Europe ripped me off. I had to pay an additional 137 euros when I checked out at the Dollar rental car "
MILAN, IT - Reviewed by HENRI - 01 February 2017
CATANIA, IT - Reviewed by STELLARIO - 30 January 2017
ROME, IT - Reviewed by GEORGIOS - 15 January 2017
" Booking process didn't take much. And the car was waiting for me in Italy. "
" When I arrived in Chiampino airport after I took my luggage I had to take a shuttle buss to arrive in a couple of minutes to the rental car office. The process took about 15 minutes. I did not liked that I had to identify the small damages of the car because it was midnight and I did not had sufficient light to see clearly. I did not face any operational problems with car all the 11 days. The rental company blocked 700 Euro in my credit card. Already 1 week passed from the day I returned the car and the money are still blocked. I cannot find anyone to contact with to see when the money will be released. "
MILAN, IT - Reviewed by CRISTIANO - 28 November 2016
" Excellent price "
" Excellent service and staff very professional. Please increase visibility at the airport rental car centre as it took me a while to find DOLLAR's desk "
ROME, IT - Reviewed by REMIGIJUS - 26 November 2016
" it was bad expirience because when you book the car online is one price, but when you take car from office, sudenly the price changes. service was also bad-the people in parking-they didnt explain nothing about the car. they didnt explain about parking ticket for open gates. very unprofessional. also there was problems with cars gears. and in the very end they complain about a scratch, but i didnt scratch anything (it was with scratch from begining ) sorry but i will never use this company in future anymore. "
" i didnt understud - when online - i booked with dollar, but when arrived to pick up car, they gave me papers from Hertz company. but they said that they check in clients from Dollar. nobody explain this-how this can happen? its like buying cola but then they bringing you pepsi. "
FLORENCE, IT - Reviewed by DAVID - 21 November 2016
BARI, IT - Reviewed by ULADZIMIR - 24 October 2016
" Понятный и простой для бронирования сайт. Бронирую через этого посредника второй раз. Все прошло в соответствии с условиями бронирования. Для того, чтобы не было сюрпризов советую всем обязательно внимательно читать условия бронирования и соблюдать их. "
" Быстрое оформление, новая машина, четкая процедура проверки автомобиля перед и после аренды. "
NAPLES, IT - Reviewed by FRANCESCO - 18 October 2016
CATANIA, IT - Reviewed by SVETOSLAV - 17 October 2016
" Easy to navigate page, choose the right vehicle and book. "
" Airport is small, so easy to find rent-a-car location, but there was no sign "DOLLAR". After looking/asking around you learn that this company is actually under THRIFTY and the later under HERTZ. People at front desk are friendly and speak English. As everywhere else, they offer extra insurance and warn about issues if don't buy regardless of already purchased "excess" coverage and/or using credit card with this option. Exterior of some cars is far from perfect - ours with deep scratch on side door (as many cars in Sicily), so pay attention that all pre-existing damages are marked in agreement. RETURN TANK FULL! Otherwise, for just a few litters less we were asked to pay 50 EU or return to refill, but time/navigation can be an issue. "
ROME, IT - Reviewed by NILS - 22 September 2016
" I DO NOT RECEIVE MY CAR DUE TO THE FACT THAT CAR RENTAL COMPANY FOR UNKNOWN REASONS COULD NOT APPROVE MY AMEX CARD, SO I DO NOT RECEIVE MY MONEY BACK ALSO. "
" I DO NOT RECEIVE MY CAR DUE TO THE FACT THAT CAR RENTAL COMPANY FOR UNKNOWN REASONS COULD NOT APPROVE MY AMEX CARD, SO I DO NOT RECEIVE MY MONEY BACK ALSO. "
ALGHERO, IT - Reviewed by NICULAE - 21 September 2016
" All was OK. It is not the first time that I rent cars from Auto Europe. I have only a problem in Alghero (see the comment bellow). "
" All was OK, except la last day. ! For 2 hours and half after the estimated time for drop off of the car on 09 September 2016 I have received a penalty of 53 EUR. I think is too much looking of the total price of renting for 8 days (178 EUR). I want to receive your comments about this! Thank you in advance. Gabriel "
BOLOGNA, IT - Reviewed by VASILEIOS - 21 September 2016
PALERMO, IT - Reviewed by ANDREA - 13 September 2016
BARI, IT - Reviewed by DAMJAN - 12 September 2016
" Great service. "
" A new car, low deposit, efficient service, very good price. "
PISA, IT - Reviewed by BERNARD HUBERT - 07 September 2016
" Auto Europe Italy team assisted me as GoldCar Pisa Airport desk refused to rent me a prebooked car as I refused additional extra insurance - which was already contracted through Auto Europe. They in addition try to demonstrate that Auto Europe contracted insurance is not covering any possible claim. Finally Gold Car indicated that the 1,100 Euros guarantee - I had accepted to be charged in case of renting - will not be reimbursed after 1 month. Contacted by phone, Auto Europe Italy assistance team find quickly another renting firm in Pisa airport and reimbursed the first booking even though I had to pay for increase renting with Dollar. Some companies' practices, such as GoldCar ones, should be assessed by Auto Europe. "
" Car rented with many impacts on the car body which had to be documented when taking the car. "
PISA, IT - Reviewed by ANETA - 07 September 2016
" The car was checked very quickly that the fuel tank is full. They confirmed that upon return the car is as expected. They drive us to the airport as we were late for the plane due to traffic jam. "
TRAPANI, IT - Reviewed by PATRIK - 06 September 2016
BARI, IT - Reviewed by GINETTO - 05 September 2016
NAPLES, IT - Reviewed by ADRIANA - 05 September 2016
ROME, IT - Reviewed by ALEXEY - 05 September 2016
CATANIA, IT - Reviewed by ALFIO - 24 August 2016
" molto professionali "
" molto cortesi e professionali "
ROME, IT - Reviewed by ORAZIO - 23 August 2016
CATANIA, IT - Reviewed by MASSIMO - 21 August 2016
" A parte la lunga attesa per il ritiro della macchina, il resto è stato tutto perfetto. Macchina semi nuova e di fascia superiore a quella prenotata, pagata lo stesso prezzo. "
" A parte la lunga attesa per il ritiro della macchina, il resto è stato tutto perfetto. Macchina semi nuova e di fascia superiore a quella prenotata, pagata lo stesso prezzo. "
OLBIA, IT - Reviewed by ZSOLT - 22 July 2016
" I didn't no that the rental company is Hertz, not Dollar. I was very disappointedwhen I was informed about the sume of the deposit. "
" The rental company was Hertz not Dollar. The car and the customservice was OK, but the deposit was a huge sume. I paid with card 612 Euro for 6 hours (the price of the rental was 33,33 Euro), and my money was kept for 1 week! I couldn't use the sume in this period. I think it was exagerate. I wanted to pay in cash the deposit, but it was impossible. I think it is a wrong policy. "
ANCONA, IT - Reviewed by GIANNANTONIO - 22 July 2016
BARI, IT - Reviewed by DORIANA - 11 July 2016
ROME, IT - Reviewed by DONATELLA - 10 July 2016
" C'è stato un errore nella prenotazione : avevo chiesto di ritirare l'automobile alla stazione Termini e invece mi è stato registrato un ritiro all'aeroporto di Roma . Ciò ha comportato un ulteriore spesa e una imprevista perdita di tempo . Impossibile far cambiare i dati del ritiro dopo la prenotazione tramite il numero verde di auto europee. "
" gentili i commessi rapidi nel' evadere la pratica . Unico neo : impossibile comunicare con la sede di Fiumicino in quanto non risponde nessuno al telefono. Sarebbe utile fornire nel voucher di prenotazione fornito dal broker auto europee un numero verde di costumer care della hertz e non di auto europee per le difficoltà che si incontrano. "
ALGHERO, IT - Reviewed by MINCIUNA - 08 July 2016
" Reliability, promptness and courtesy. "
" Seriously, promptly and personally very kind. Dollar recommend with great confidence. "
CATANIA, IT - Reviewed by MAURIZIO - 06 July 2016
CAGLIARI, IT - Reviewed by PAOLO - 28 June 2016
MILAN, IT - Reviewed by BOGDAN - 22 June 2016
OLBIA, IT - Reviewed by PETER - 19 June 2016
" Easy booking - easy going! "
" Nice and clean car; very friendly staff; reasonable terms and prices! "
PALERMO, IT - Reviewed by LAURA - 09 June 2016
OLBIA, IT - Reviewed by ANTONELLA - 07 June 2016
" Prenotazione veloce "
" Troppo insistenti al ritiro del veicolo per far prendere una macchina di categoria superiore e per far acquistare polizze aggiuntive. "
TRAPANI, IT - Reviewed by ATTILIO - 25 May 2016
" all went fine no problem "
" the car was brand new. we liked it. "
PALERMO, IT - Reviewed by EDIO - 23 May 2016
CATANIA, IT - Reviewed by WERNER - 16 May 2016
" The car was in an excellent condition and was drive very fine! "
" We got the info for Pick-up the car at DOLLAR. But in Catania wasn´t a counter for DOLLAR. So it was very strange to find the correct Counter for Pick-up the car. It was HERTZ!! And we had to walk up to 2 km with our luggage (incl. Golfbags!!!) to find after a couple of inquiries. It would be very helpfully if the correct counter is written on the voucher! "
ANCONA, IT - Reviewed by MILJAN - 05 May 2016
" Very good agency with good offers. "
" My mistake - I did not bring a credit card on a journey. So because of that I could not rent a car. Maybe it would be good that the car with a debit card issued extra full comprehensive insurance. "
TRAPANI, IT - Reviewed by CORRADO - 03 May 2016
PALERMO, IT - Reviewed by TOMASZ - 30 April 2016
" Très satisfait d'auto Europe. C'est ma 2eme location avec eux. "
" Dollar très très bien. Surclassé car véhicule reservé non disponible et personnel très très agréable. "
ROME, IT - Reviewed by PIETRO - 27 April 2016
BOLOGNA, IT - Reviewed by GIORGIO - 29 March 2016
VENICE, IT - Reviewed by PETAR - 27 March 2016
BERGAMO, IT - Reviewed by IVAN - 26 March 2016
" Schlüssel drop off wurde nicht erklärt, Preiskonditionen waren unklar "
MILAN, IT - Reviewed by MARIA CONSUELO - 18 March 2016
" Estremamente professionali e gentili in tutti i vari passaggi mi hanno aiutata, e tornerò da loro nel caso dovessi aver bisogno nuovamente noleggiare un'auto.. "
ROME, IT - Reviewed by JOSEPH - 08 March 2016
NAPLES, IT - Reviewed by RAFFAELA - 05 March 2016
" absurd experience !!! I could not rent with Dollar 'cause he said that my CREDIT CREDIT REPEAT paper not ' accetata ..... I've already rented with you several times and my reservation had been entrusted to Major and Locauto , where I did not have no problem to hire diffeenza Dollar . I called your toll free number to change operator and not ' been possible . And of course I lost my money !!! ASSURDOOOOOOOO YOU ARE NOT OF CANNIBALI NOLEGGERO ' NO MORE ' WITH YOU . And VI FARO ' A BAD PUBLICITY . "
ROME, IT - Reviewed by IOANNIS - 02 March 2016
" Autoeurope is usually a very credible company;nevertheless,this time we had many issues with the car rental company "
" When we arrived at the airport we were initially told that dollar was not represented at the airport,only in the center of Rome.we had to search really hard to find that Hertz was dollar's representative at the airport. Though we had rented a car with driver and added a supplement driver when we got there,when we delivered the car we found out that we were charged with two extra drivers. "
CATANIA, IT - Reviewed by PAOLO - 02 March 2016
" j found courtesy and efficiency "
" efficient but not very courteous. - perfect new car "
ALGHERO, IT - Reviewed by ANDREA - 27 February 2016
" La macchina aveva i sedili macchiati e a causa di qualche problema tecnico faceva dei rumori sulle buche forse per un problema ad un ammortizzatore "
PALERMO, IT - Reviewed by GIUSEPPE - 26 February 2016
TURIN, IT - Reviewed by ETTORE - 25 February 2016
MILAN, IT - Reviewed by LUIGI - 23 February 2016
BERGAMO, IT - Reviewed by BOYAN - 23 February 2016
MILAN, IT - Reviewed by JORMA - 11 February 2016
" Very happy! Insurance matters little bit open, but otherswise great. "
" system when they take money from your credit card as collateral is not responding back when you return the car. It is a problem for all rentals. Could Autoeurope do something with that as I had full insurance from autoeurope. "