OK RENT SPAIN Car Rental Reviews

SEVILLA, ES - Reviewed by RALSTON - 03 October 2019

" The likelihood of my recommending Auto Europe to a friend depends on how Auto Europe handles an unresolved issue that I have with another reservation, EU16496764. I have already sent an E-Mail to Auto Europe regarding that issue and am still waiting for a response. "

" Staff was very friendly, respectful and helpful. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 7
Condition of the Vehicle: 8

MALAGA, ES - Reviewed by INGRID - 23 September 2019

" it was not clear up front that we had to pay extra for the full tank. You're confirmation stated we had super cover, and ohter insurances but still they wanted to block my credit card for €1200!!!! We rented a Volkswagen Polo or simular buth they wanted to give a peugot 106! When we paid the extra Insurance fee (€203,99), we suddenly got a Seat Leon. All in all not a good experience. Although the car was perfect and the return handled quick, I will never use this service again. "

" we had to pay a fee for a full tank, all together € 103,87. They said that it is a deal between auto europe and OK rent, we should get €35 back (not seen yet). Also we paid €203,99 for extra Insurance, they almost threatened us with exteme costs in case of an accident or emergency and that I had to pay €1200 as my own risk. "

Value for Money: 4
Efficiency of Counter Staff: 2
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ALICANTE, ES - Reviewed by OSAYANDE - 30 August 2019

" It was marvelous "

" I had a very good time and the staff at the counter are good and nice and the drop-off was good service all my experience was marvelous, it was a pleasure you gars should keep your good job doing hope to have OK RENT again in any part of the world. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by MARIS - 08 August 2019

" Car was clean, and driving was good. "

" Service was good. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MURCIA, ES - Reviewed by LAWRENCE - 14 July 2019

" No comment "

" 29 euros service charge for fuel expensive and unfair. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by JOHANNA - 14 July 2019

" N/A "

" The check-in process was horrendous - the worst I've ever experienced. There were easily 100 people waiting, and it took almost 3 hours of waiting to get the vehicle! The car itself was in good condition, and the counter agent actually upgraded me to an SUV (probably because I was one of the only people who was polite to him after all that waiting.) "

Value for Money: 8
Efficiency of Counter Staff: 2
Expediency of Drop-off: 5
Condition of the Vehicle: 9

PALMA DE MALLORCA, ES - Reviewed by TARMO - 30 April 2019

" Time to get keys was long. Communication problems with customer service. "

" Time to get keys was long. Communication problems with customer service. "

Value for Money: 6
Efficiency of Counter Staff: 6
Expediency of Drop-off: 9
Condition of the Vehicle: 6

MALAGA, ES - Reviewed by JAN - 12 April 2019

" Stated above "

" Upon pick-up there it was a great endevor to find the pick up point scattered away from the arrival terminal. At the office - only 1 kiosk working with a huge line waiting. The guy was a thief. Tried to explain that the Super cover, provided by AutoEurope is nothing and I am taking the risk to ride without an insurance. Though I know AE policies very well, statements like this sound depressing and ruined my experience with OK rent. "

Value for Money: 5
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PALMA DE MALLORCA, ES - Reviewed by FREDRIK - 14 March 2019

" Perfect "

" Quick & Easy "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by CAVIDE SINEM - 19 December 2018

" very easy to book/free cancellation option is also super convenient in case of any changes in the itenerary "

" super fast drop off, very well organized shuttling "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ALICANTE, ES - Reviewed by LUC - 13 December 2018

" No station for gas between la marina and airport "

" Missing 5 l ofgasoline theu charged me 37e "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 1
Condition of the Vehicle: 10

PALMA DE MALLORCA, ES - Reviewed by JOHN LOUIS - 08 November 2018

" The arrangement I made was to include a free additional driver but the agent refused to give us this. His spelling behaviour reflects not just on ok rent but also your company as the agents. I paid you for a service we did not receive. "

" Our flight was delayed. As a result, we arrived after 10pm. We were charged 50 euros - which is disgraceful. Even when he pointed out the terms it said 40 euros but he said that was wrong and still charged us 50. He was very rude and very aggressive. At one point he threw my drivers license and ID card and told me I could not have the car and to go and call a taxi. I have never experienced such awful customer service in my life. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 6
Condition of the Vehicle: 7

PALMA DE MALLORCA, ES - Reviewed by VLADIMIR - 04 November 2018

" No problem "

" Ok "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PALMA DE MALLORCA, ES - Reviewed by PETR - 01 November 2018

" not bad "

" not easy to find company at the airport, then a long line to wait "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

BARCELONA, ES - Reviewed by ALEXANDER - 17 October 2018

" Good. Used auto Europe for a while now. "

" Very busy. Took 1 hour to get served. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PALMA DE MALLORCA, ES - Reviewed by MICHAEL - 09 October 2018

" A "

" A "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 8
Condition of the Vehicle: 1

PALMA DE MALLORCA, ES - Reviewed by EVGENIJ - 08 October 2018

" hello! I did not get my car, becouse OK rent didn`t accept my credit car. Please sent me beck my money "

" hello! I did not get my car, becouse OK rent didn`t accept my credit car. Please sent me beck my money "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

MADRID, ES - Reviewed by YEVHEN - 12 September 2018

" Not sure yet, OK Rent was terrible, but other were good enough. "

" I was charged by ok rental at the desk another 107EUR. They have told me it's a fee for gasoline that they have filled my car with. And told me that after I return my car with a full tank, which I did, they will return me the money, which I didn't. Also, the staff was extremely slow and unfriendly at the desk. When I asked for my 107EUR back while returning the car, the girl told me that only her boss can do so and when she is back, she will. But, no results. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 4

PALMA DE MALLORCA, ES - Reviewed by SUZANNE - 29 August 2018

" While Auto Europe was only the transmitter, it was not clearly explained and we had troubles knowing whose contract now counted while our troubles with the car. "

" The first car we got had a hole in the back tire. It was impossible for us to check it beforehand and we ended up with a completely dead tire after the first night. Not only did it cost us a day of our holidays, we had to pay for the damage done although it was through no fault of our own and we had no way of checking it ahead of time. "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 1

MALAGA, ES - Reviewed by REMY - 28 August 2018

" excellent service "

" Friendly staff. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PALMA DE MALLORCA, ES - Reviewed by KHALED - 28 August 2018

" I have to know every thing before renting so it's better to rent direct from the right company not from a company like "ok rent ". "

" They t ake 129 € for insurance again. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by MORITZ - 23 August 2018

" Fantastic service "

" Fantastic service. However long queue during peak hours "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SEVILLA, ES - Reviewed by BAS - 20 August 2018

" Reservation through the website went without any trouble, clear expectation about what to expect and a sharp price "

" Friendly staff, but in high season you would expect more staff than one to help you. It was not his fault, but who in their right mind allows staff to take days off in the middle of the most busy tourist season? So it took some time (more than an hour), but finally we got the car and fair is fair, brand new, with navigation, only 10.000 miles on the clock, so we had a smooth ride for the next 14 days "

Value for Money: 8
Efficiency of Counter Staff: 6
Expediency of Drop-off: 8
Condition of the Vehicle: 8

IBIZA, ES - Reviewed by SUZANA - 20 August 2018

" Auto Europe was very efficient and proffesional. Good offer of all rent a car agencies, fast reply. Very satisfied! "

" There was no details on the pick up place at the airport. We were left alone to wait for the van that finally arrived with 40 minutes delay. They brought us to the office of OK rent a car that was overcrowded with people. No one was ready to give you any info on how long you have to wait, is your car ready...very, very unpleasant staff and very unprofessional. There was a fast line for which we had to pay 18e but it still didnt mean anything. We had to wait for more then 2 hours to get our car. And finally we didnt get the car we booked, but something totally different. Local staff was shouting at people in the line, especially an older women who looked like their chef. That was the experience that ruined my holiday. The car was in good condition but experience with a staff was a real nightmare! Never ever again we will rent a car with this agency! "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 8
Condition of the Vehicle: 10

MENORCA, ES - Reviewed by DEIENE ITZIAR - 18 August 2018

" We are super pleased "

" The only 'bad' thing, which for many it would be quite the opposite, is that I asked for a mini size not because of the money but because I wanted to have the smallest car posible and they upgraded me to a bigger size which we weren't fully comfortable with. Just the size "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PALMA DE MALLORCA, ES - Reviewed by PIERRE - 15 August 2018

" See above "

" 1- when we arrived at the counter, ~300 people already waiting for hours => eventhough we paid extra to be attended in priority, we waited 4 hours to get the car (with 2 babies, in the heat of the midday and all stressed out people) 2- the first car we got was very damaged, with many painting damages, 7th broken and the tank not full => after trying to fix the car, the team changed to a new car (still once again the tank was not full, but the staff told me it was another defected car) 3- when we dropped the car off (with full tank; I never had a problem to fullfil it...), we agreed there was a light damage on rear aisle ("had to be polished") and rear bump (already damaged before in other locations) => in consistency with their grid they invoiced 600€ !! (the most expensive repair ever for this light damage; and when I see the state of the 1st car they gave me, I really doubt they will repair anything...) A NIGHTMARE, A FRAUD THAT I WILL SHARE ON SOCIAL MEDIA "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 5

PALMA DE MALLORCA, ES - Reviewed by ANDRAS - 11 August 2018

" Usually correct "

" Because it wasn't inthe airport. "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 9

MADRID, ES - Reviewed by DIRK - 09 August 2018

" Not really good experience "

" Long waiting, lots of people complaining... "

Value for Money: 6
Efficiency of Counter Staff: 6
Expediency of Drop-off: 7
Condition of the Vehicle: 10

MADRID, ES - Reviewed by ALEXANDER - 09 August 2018

" I really like autoeurope site , i wish you have some loyalty award program for your loyal clients "

" Very smooth, car was in good condition, almost new , great service, no trouble pick up and return of the vehicle "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PALMA DE MALLORCA, ES - Reviewed by MICHAEL - 01 August 2018

" Always smooth "

" 3h waiting. Seems to be the systematic of working process. "

Value for Money: 3
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by KOBI YAKOV - 30 July 2018

" on the form I have specifically mentioned that I would like to cross the border from Spain to France. When I got to OK rentals I was told that the insurance I have is not relevant and I have to purchase a new Insurance for 270 euros (the rent was around 700 euro). this was a Really bad surprise! I'm sure that I could rent a car for less than 1000 euros on any other agency. It to took us 2 hours to get the car at the OK agency bad experience. so, would I do that again? defiantly not. "

" on the form I have specifically mentioned that I would like to cross the border from Spain to France. When I got to OK rentals I was told that the insurance I have is not relevant and I have to purchase a new Insurance for 270 euros (the rent was around 700 euro). this was a Really bad surprise! I'm sure that I could rent a car for less than 1000 euros on any other agency. It to took us 2 hours to get the car at the OK agency bad experience. so, would I do that again? defiantly not. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 9
Condition of the Vehicle: 9

SANTANDER, ES - Reviewed by ELENA - 20 July 2018

" Keep doing the things as you do. Many thanks :) "

" My interaction with OK Rent staff was an excellent one. They were very professional and responsive to all my requests. Taking about the car - I received one almost new and it was perfect for my needs. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by PETROVAN - 19 July 2018

" Satisfied finally "

" the waiting time for taking the car was about 2 hours, it was necessary additional cost for fast pickup "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

SANTIAGO, ES - Reviewed by PETER - 16 July 2018

" no further comments. comments under nr 3 is sufficient "

" Sorry to say this but my experience was very bad. Instead of paying 108 € as charged by you and paid to you I had to pay another 261,10 € to OK rent. True is that I was late for pick up scheduled at 10:00 am. Upon my arrival I was informed that car is not available (VW Polo) and I have to pick other car more expensive (BMW or Audi even more expensive) and with higher insurance coverage. Auto Europe voucher has not been accepted by the staff and therefore only option was to pay new higher rental. So brief summary, instead of paying 108 € I paid 369,1 €. My question is why to use you if you have to accept the charges of the rental company. It is obvious that in the future, it is better to contact rental companies directly. "

Value for Money: 1
Efficiency of Counter Staff: 5
Expediency of Drop-off: 7
Condition of the Vehicle: 10

MALAGA, ES - Reviewed by CHRISTINE - 16 July 2018

" Please see number three. Auto Europe should be ashamed for the way I was treated and for the amount I paid for duplicate coverage that even OK rent thought was a scam. "

" OK rent was fine. Auto Europe was a disaster and incredibly rude. I am a professional travel Journalist and use rental companies all the time. Not only will I never use auto Europe again but I will tell of my colleagues not to either. Several of the charges from OK rent were duplicate charges that I had already paid with auto Europe. OK Rent said that auto Europe' charges did not cover the things that auto Europe said it would cover --including protection of the entire vehicle. For these charges I deserve a refund. I will be making a formal complaint to the company. I will certainly never use this company again or recommend it to anyone. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 5
Condition of the Vehicle: 5

MURCIA, ES - Reviewed by JENNIFER - 02 July 2018

" Major problem is that I can not get hold of you via phone or email and I dont like to be on hold for more than 30 minutes! especially calling Germany from Spain. I have asked for two invoices, please issue them and email them to me. Thank you, Jennifer "

" very good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MALAGA, ES - Reviewed by ROGER - 30 June 2018

" Good value with 2nd driver "

" Need to check car very carefully on collection feel they check more on return "

Value for Money: 8
Efficiency of Counter Staff: 7
Expediency of Drop-off: 9
Condition of the Vehicle: 9

MADRID, ES - Reviewed by NATHAN - 20 June 2018

" Experience with OK Car Rental staff was quite pleasant. We believe making a reservation ahead of time helped smooth the process, although an automatic car we had requested was not available even with the reservation (and we were requested to pay 5 additional euros for an upgrade, which we simply accepted). Cars tend to have scratches and/or dents on the exterior surface - advisable to take detail notes on the car conditions before renting. "

" As we were told that rental car companies in Spain tend to be more meticulous about minor scratches than those in the U.S., we made sure to take detailed notes and pictures of car conditions before renting one. Perhaps this practice helped us making our drop-off process extremely smooth and expedient. We also chose to fill the gas tank ourselves to minimize any unwanted charges. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

VALENCIA, ES - Reviewed by TIM - 15 May 2018

" With such companies like OK you have to note all scratches and even condition of the interior or kids seats, since they would try to blame you for anything. I recommend to everybody booking with the well-known international companies with their high standards. You maybe pay a little bit more, but have a clean safe car and get real assistance if you need help. "

" Ordered car was not available. Offered cars had small trunk for suitable for 2 standard suitcases. After 90 minutes we got a manual (paid much more for a automatic) unwashed car with filthy busters for kids. As we brought the car back, the stuff was unhappy with her life and complained that the car was not vacuumed!!! As far as we could understand, since se spoke only Spanish! "

Value for Money: 1
Efficiency of Counter Staff: 3
Expediency of Drop-off: 2
Condition of the Vehicle: 2

BARCELONA, ES - Reviewed by RODOLFO - 14 May 2018

" . "

" . "

Value for Money: 7
Efficiency of Counter Staff: 6
Expediency of Drop-off: 6
Condition of the Vehicle: 8

IBIZA, ES - Reviewed by LORENZO - 14 May 2018

" Plane late 1h30, OK Rent charged me 40 EUR as late charge "

" Plane late 1h30, OK Rent charged me 40 EUR as late charge "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

PALMA DE MALLORCA, ES - Reviewed by VIKAS - 03 May 2018

" I wished I could have got a slightly better car. "

" Everything was okay and staff was cordial. However I didn't understand the the different set of rules when it comes to booking via a site and directly through them. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 7

MENORCA, ES - Reviewed by STEVEN - 20 April 2018

" Jejeuebe djfkf. Dkdisbfbdje sisodvfuduwned82n fididdj2 eid8dben "

" ........uyftbgnghhhcgg bij. Jjjhghjunb. Jjjiii "

Value for Money: 10
Efficiency of Counter Staff: 4
Expediency of Drop-off: 8
Condition of the Vehicle: 10

ALICANTE, ES - Reviewed by DAWN - 18 April 2018

" Very helpful staff ,on pick up and return "

" Very good staff helpful "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 5

IBIZA, ES - Reviewed by LUCA - 29 July 2017

" Rude staff, you say we can pick up the car at airport instead we had to go somewhere else and over tgere you make people wait in the hottest warehouse for over an hour, it was a joke and definately will recommend not to fall into this scam "

BARCELONA, ES - Reviewed by PAUL - 22 July 2017

" I was surprised to learn that Euro Car ( not the car renter OK) charged 24 Euros for fuel "logistics" charge. That was not given when booking, and is an y justified surcharge. K. I wi "

" Too an hour to get mycar. ! "

PALMA DE MALLORCA, ES - Reviewed by TINA - 17 July 2017

" Car in good condition, straight forward procedure... though, small print a bit doubtful, don't understand the "gas administration fee" of 24?, they should just include that cost into rental price and I would had appreciated being told how much gas refund exactly I will be getting refunded back to my credit card and when. "

MADRID, ES - Reviewed by NAJI - 16 July 2017

" The car rental company tried to change the contract which I booked in the website (Unlimited kilos!!), I refused to change it, lately, they did as it is in the internet contract. Also, picking up the car took more than two hours. A very long queue!!. Moreover, you can't travel to France, Italy...., just to Portugal and Andorra. More, I paid for their full insurance (15 /a day) because of my master card type!!! they should in such cases charge me with (10 / a day)!!!! I bought the autoeurope super cover insurance before. I recommend them but count your fingers before booking. "

MENORCA, ES - Reviewed by SEBASTIEN - 28 June 2017

" Would be good to know in advance where we need to pick up tge car. Means with ok car we needed to take a bus to reach ouside the aiport the renting place.. which sometimes we do not want to do. "

BARCELONA, ES - Reviewed by RICARDO - 26 June 2017

" Information wasn't clear enough and it turned that we needed to pay more than expected "

" It has been the worst service and customer experience I have ever had and still is, since they still owe me 1000 euros that they took without explanations. The car broke 15 min after taking it with 2 hours delay. They sent the pick up car only 2 hours and a half later. Leaving us in the middle of the road. We called them 20 times because they wasn't giving feedback. There were no triangles nor reflectors in the car which I believe put us in danger and now they want me to pay for fixing the car. It is a nightmare! "

IBIZA, ES - Reviewed by GEORGI - 19 June 2017

" a lot of waiting to pick up the car, staff not very efficient "

BARCELONA, ES - Reviewed by FRANCESCO - 13 June 2017

" This is the second time I rent with ok. Check out was a bit quicker as the queue was smaller and they had already my details in the system. Be prepared to wait until you get your car. Cars are pretty news, terms and conditions clear enough. Overall it is a very good value for money. "

ALICANTE, ES - Reviewed by DAVINA - 31 May 2017

" The car I was given was brand new, a very nice Seat Ibiza! The shuttle service from the airport was very prompt, overall very happy with the service and OK, would definitely use them again if I visit Alicante. "

PALMA DE MALLORCA, ES - Reviewed by KASPARS - 29 May 2017

PALMA DE MALLORCA, ES - Reviewed by ADRIAN - 03 May 2017

" Great services! trouble free! "

IBIZA, ES - Reviewed by MARIE - 19 April 2017

" AutoEurope was very good. Very cheap price "

" We waited for two hours... But we got a really nice car (Audi) instead of a small one. "

BARCELONA, ES - Reviewed by FADI - 05 March 2017

BARCELONA, ES - Reviewed by MARIA - 25 February 2017

" So easy to book so helpfull the staff! "

" Perfect "

BARCELONA, ES - Reviewed by AMANDA - 28 December 2016

PALMA DE MALLORCA, ES - Reviewed by VADYM - 22 September 2016

" Good rate, but don't expect to get what you have ordered. "

" Cleanliness: Car was clean in general, but windows were very dirty from the inside. This was hard on sunny direct light. Child seat was on the floor all dirty. Insurance: they are cheating, telling that even warranty failure is driver's responsibility, and offer you a flat-rate $300 insurance which is calculated on the basis of the more expensive car which they are giving to you in liew of unavailability of ordered economy car. They offer you to fill the available damages by yourself on acceptance, so be careful for them not to find something what you have missed on return, since they will be charging you. Recommended only to experienced tourists. "

PALMA DE MALLORCA, ES - Reviewed by PRATIK - 22 September 2016

" The site doesnt mention that taking full cover from Auto Europe doesnt actually provide a full cover with OK Auto. I had to take a full cover from there as well which costed me additional 90 euros. These all things should be clarified before while booking from Auto Europe. "

" The site doesnt mention that taking full cover from Auto Europe doesnt actually provide a full cover with OK Auto. I had to take a full cover from there as well which costed me additional 90 euros. These all things should be clarified before while booking from Auto Europe. The car was very good and had no problems "

IBIZA, ES - Reviewed by FRANCK - 12 September 2016

" Very good service as usual. "

" This agency is trying to steal me money. When I returned they invoiced me extra fees for 294?. I am still dealing with them but they refuse to reimburse me, this is the nightmare. "

MENORCA, ES - Reviewed by ANDERS - 30 August 2016

" Bad process management. It took them over one hour to shuttle everyone to their rental location; there it took over one hour to queue for the contract procedure. At the day of the return there were another queue because of one person checking the return cars. "

PALMA DE MALLORCA, ES - Reviewed by FABIO - 30 August 2016

PALMA DE MALLORCA, ES - Reviewed by DANILO - 19 August 2016

IBIZA, ES - Reviewed by LUIGI - 09 August 2016

" Very good good ratio price and quality "

" Perfect new cars. "

PALMA DE MALLORCA, ES - Reviewed by ERIC - 17 July 2016

" Bonjour, j'ai loupé mon avion, donc pas voyager "

FORMENTERA, ES - Reviewed by ROBERT - 14 July 2016

PALMA DE MALLORCA, ES - Reviewed by VIRGILIO - 13 July 2016

PALMA DE MALLORCA, ES - Reviewed by TATIANA - 06 July 2016

" Very kind and helpful staff "

" Very nice and helpful staff, clean cars, new cars "

PALMA DE MALLORCA, ES - Reviewed by VM - 26 June 2016

" I like the offer because you can arrange everything in one time. No surprises afterwards. "

" The employee was only trying to sell extra Insurance of € 180,00 because by damage it cost me € 600,00. She was not interesten in something else or questions. Very disapointing experience. Something else I rent a FIAT 500, I knew I must pay a full tank by pick up. I was surprised that a full tank costed € 73,35 but the tank is no more than 35 liter maximum and the price by several tankstations where €1,39 so that is chaeting. I recommand Auto Europe to stop with Ok iTS not good publicity. The car was good. "

PALMA DE MALLORCA, ES - Reviewed by PREDRAG - 14 June 2016

" I m dissatisfied, because we paid twice a bill for the car. First time 128,5euro from credit card 24.05.2016, and second time when we came at Palma 04.06.2016. take again 154 eur . please can you explain this? and i please for a refund money ,or to speak to a lawyer. anja24@ptt.rs "

" I m dissatisfied, because we paid twice a bill for the car. First time 128,5euro from credit card 24.05.2016, and second time when we came at Palma 04.06.2016. take again 154 eur . please can you explain this? and i please for a refund money ,or to speak to a lawyer. anja24@ptt.rs "

IBIZA, ES - Reviewed by JEROEN - 02 June 2016

" very happy with the first time service surely will do again "

" the pick up office takes 2 hours at the airport to deal with the customers (this is way too long when you want your car quickly) "

PALMA DE MALLORCA, ES - Reviewed by ADRIAAN - 05 May 2016