Auto Europe
- North America
- Central America
THRIFTY FRANCE CUSTOMER REVIEWS
- 7.8
- 7.9
- 8.2
- 8
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
THRIFTY FRANCE Car Rental Reviews
Average Rating for Thrifty :
PARIS, FR - Reviewed by SVAJUNAS - 23 July 2025
" Since there were some problems returning the car, or rather, until we found a place to return the car, at Roissy-Charles de Gaulle Airport, and we were almost late to drop off our luggage, there was a lot of stress about renting a car at its final destination. But in general, I am satisfied. We received the car with only 4,000 km of mileage, it looked like a new one. Next time, we will just have to choose a car with a more capacious trunk, because the stroller fit, but it had to be placed there with certain nuances. Also, we received the car not with a full tank, unfortunately one division was missing from the full tank indicator, but I didn't have to argue with the Hertz employees about that, because it took us 2 hours from getting off the plane to leaving the airport with the car with a one-year-old baby... We just wanted to get to the hotel as soon as possible. But here after 6:00 PM, the problem is understandable. The Hertz employee worked flawlessly. There was a problem with the clients who were "slow" :) "
" Since there were some problems returning the car, or rather, until we found a place to return the car, at Roissy-Charles de Gaulle Airport, and we were almost late to drop off our luggage, there was a lot of stress about renting a car at its final destination. But in general, I am satisfied. We received the car with only 4,000 km of mileage, it looked like a new one. Next time, we will just have to choose a car with a more capacious trunk, because the stroller fit, but it had to be placed there with certain nuances. Also, we received the car not with a full tank, unfortunately one division was missing from the full tank indicator, but I didn't have to argue with the Hertz employees about that, because it took us 2 hours from getting off the plane to leaving the airport with the car with a one-year-old baby... We just wanted to get to the hotel as soon as possible. But here after 6:00 PM, the problem is understandable. The Hertz employee worked flawlessly. There was a problem with the clients who were "slow" :) "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 4 Condition of the Vehicle: 10
BEAUVAIS, FR - Reviewed by GEORGIOS - 12 June 2025
" Very satisfied, good prices, clear terms "
" Very good experience, I liked very much that the car was exactly the model I had choosen and not "a similar". This is a good reason for me to select a company "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
TOULOUSE, FR - Reviewed by LINA - 07 June 2025
" Very good "
" Very good "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BEAUVAIS, FR - Reviewed by ELTON - 30 May 2025
" When i will be back i will defenitly choose again thrifty "
" Wonderful staf. Car was perfect. We enjoied our trip. Thank you guys for making it easy. I will recommend to my friends "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by GAZMEND - 15 April 2025
" Nice expreience "
" Good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LYON, FR - Reviewed by DAN MARIUS - 06 February 2025
" car was good "
" I rented from Thrifty, but there was no Thrifty sign in sight. Actually, it was none! I was stressed and people from other car rental companies did not know where to send me. Eventually I realized that Hertz was in charge, but I thought a Thrifty sign would have helped better my research. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TOULOUSE, FR - Reviewed by HECTOR - 05 December 2024
" Ridiculous nit picking by Thrifty. Won't book them again. "
" Upon returning the car the agent identified a TINY scratch at the edge of one of the tire rims (that I am CERTAIN I did not cause) and claimed it was new. Charged me €95 euros. Then when I got the final statement they also added a €50 admin fee. Ridiculous. I'll get it back because I bought your insurance but still ... "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 1 Condition of the Vehicle: 10
PARIS, FR - Reviewed by CHOI WAH - 08 November 2024
" Always given a great price with full cover of insurance, so it is convenient and no need to buy additional . "
" Quick pick up and quick return with the car, within 2 years (I think). "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BEAUVAIS, FR - Reviewed by VALERIJS - 04 October 2024
" All ok. "
" I was not provided with any documentation. When received a car I requested usual documentation however i was not provided one. I was told i will receive all documents by email. Still have not received. I was told that I will be reimbursed security deposit 800 eur at drop off. However security deposit still have not been received. As well no documents after drop off... "
Value for Money: 4 Efficiency of Counter Staff: 4 Expediency of Drop-off: 4 Condition of the Vehicle: 8
LIMOGES, FR - Reviewed by SIMON - 15 August 2024
" Super easy and quick process. Good tech. "
" It was an easy and efficient process. I particularly liked the system where I was emailed before and after inspection pictures of the car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BEAUVAIS, FR - Reviewed by VLADIMIR - 30 July 2024
" very good.... "
" not the car that we ordered..... "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CARCASSONNE, FR - Reviewed by GARVAN - 25 July 2024
" Excellent service "
" All very good. Quick collection and return. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by MIKAL-ANDRÉ - 18 July 2024
" Happy to be upgraded to a better car "
" Pleasantly suprised about the car upgrade. It handled beautifully the yourney. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BEAUVAIS, FR - Reviewed by BENEDETTO - 08 July 2024
" un'ottima opportunità "
" molto efficiente ed economico "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MARSEILLE, FR - Reviewed by LUCA - 04 July 2024
" It would be important to make sure all types of credit cards are allowed. "
" My physical credit card was hacked and I hoped I could use a virtual credit card on my phone to pick up the car. Unfortunately the company didn't allow it. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
PARIS, FR - Reviewed by CHOI WAH - 12 May 2024
" If free upgrade and new car then will be very good "
" good and fast "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TOULOUSE, FR - Reviewed by MIKE - 09 March 2024
" See above "
" Due to 2 hour delay from the airline I was not able to collect the car at night. The next morning I was informed they could not give me the car since it was booked for the day before. I asked if I could not just have the car which was reserved for me and they said no. I had to contact Auto Europ. I tried to call there emergency number and was put on hold for 45 minutes. I used the button to be called back but never got a call. In the end I had to rent a car with a competitor of Thrifty. If I don't get my money back I will never use Thrifty or Auto Europe again "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
PARIS, FR - Reviewed by GEORGES - 25 October 2023
" experience was very good as always except that for the first time in my life...I arrived at 8 a.m. when booking was for 9 a.m. and though they had multiple cars available, they refused to give me the car at 8 so had to wait for 9.....I did have to wait before if no car were available and I was early and at the time booked if they had no cars available...I understand both cases BUT not being able to check car out at 8 for 9 booking sounds unreal as cars were available.....tried to call Thrifty and europ car but no phone service help was available..............not a dramatic thing but really more than surprising and bit annoying....... here is your feed back. Also the car was not clean, there was left over things in the car and windshield was full of dirt....obviously the car was not cleaned from previous renter......so nothing dramatic but for the first time something to say that can be improved......... Thank you, georges de Tilly "
" experience was very good as always except that for the first time in my life...I arrived at 8 a.m. when booking was for 9 a.m. and though they had multiple cars available, they refused to give me the car at 8 so had to wait for 9.....I did have to wait before if no car were available and I was early and at the time booked if they had no cars available...I understand both cases BUT not being able to check car out at 8 for 9 booking sounds unreal as cars were available.....tried to call Thrifty and europ car but no phone service help was available..............not a dramatic thing but really more than surprising and bit annoying....... here is your feed back. Also the car was not clean, there was left over things in the car and windshield was full of dirt....obviously the car was not cleaned from previous renter......so nothing dramatic but for the first time something to say that can be improved......... Thank you, georges de Tilly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TOULOUSE, FR - Reviewed by MATTHEW - 06 October 2023
" It was a very bad experience and I will stop using auto europe unless I am refunded my 2 weeks of not using the rental They recommend hertz and thrifty and it was a scam and a terrible experience "
" It was one of the worst car rental experiences of my life .. I dropped the car back 2 weeks early it was so bad I want my money back "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
PARIS, FR - Reviewed by ELISABET ANNA - 29 July 2023
" ... "
" Hidden costs. We were charged a cleaning fee when we returned the car because it had sand on the floor. We have never had that with other companies and we have returned vehicles with more sand than this. "
Value for Money: 5 Efficiency of Counter Staff: 8 Expediency of Drop-off: 3 Condition of the Vehicle: 7
ROUEN, FR - Reviewed by CHAI - 05 April 2023
" At the day of booking was protest and train station was closed. Then I cannot took the car. When I went to counter in the next day for refund this booking . The officer said cannot refund. "
" At the day the train station was close due to protest reason.Then I cannot go to car pickup counter. The day after that day I went to asking for refund this booking but the officer said cannot refund. "
Value for Money: 2 Efficiency of Counter Staff: 2 Expediency of Drop-off: 2 Condition of the Vehicle: 9
PARIS, FR - Reviewed by GERY - 06 October 2022
" B "
" A "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BORDEAUX, FR - Reviewed by BRUNO - 29 February 2020
" car rental as expected "
" The service could be better. "
Value for Money: 7 Efficiency of Counter Staff: 6 Expediency of Drop-off: 5 Condition of the Vehicle: 7
PARIS, FR - Reviewed by NIYAZUDDIN - 08 January 2020
" Excellent "
" Good service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LYON, FR - Reviewed by PENNY - 02 January 2020
" all good - very smooth and no up-selling pressure! "
" No queue at Lyon airport, friendly and pleasant staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by JURIJ - 19 December 2019
" 10/10- very good "
" 10/10 very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
BEAUVAIS, FR - Reviewed by OLEKSII - 23 November 2019
" I hope the money is worth it to do this to people "
" Disgusting, not fair, cheating on money. Thanks to this so-called service, I stayed on the street with my disabled grandmother. Due to the fact that the bureaucratic subtleties are not clearly spelled out on the company's website, you can remain without a car by paying the full cost of the rental. Consultants from India, who supposedly explain the rules in the "correct" English. However, there is no textual customer support at all. How do you think, do I want to recommend you to my friends? "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
BEAUVAIS, FR - Reviewed by SVILEN - 07 November 2019
" nice "
" Four days after I returned the car my deposit 1800E is still blocked.The person on the desk was says that money will unblocking automaticly !!! "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 7
NICE, FR - Reviewed by COSMIN - 09 October 2019
" All verry good except the time spent at the counter when collecting the keys. It took more than an hour. "
" Online check in did not work on Thrifty's website "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
NICE, FR - Reviewed by ROBERT - 30 September 2019
" The car was excellent but the office phone uncontactable over two days. "
" I tried to ring the phone number of the Herz office many times over two days to extend my booking and change the drop off point. No answer, so I was forced to make a dash back to return the car. The office staff told me they had been busy and couldn't answer the phone. Not good enough!! "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by BENEDICT - 06 September 2019
" Efficient, easy. "
" Efficient. Easy. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TOULOUSE, FR - Reviewed by EVANGELOS - 02 September 2019
" all excellent "
" all good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VALENCE, FR - Reviewed by IONUT - 26 August 2019
" Everything went smoothly. "
" The staff was very helpful, upon request I could return the car an hour later without any extra payment. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BEAUVAIS, FR - Reviewed by DARIUS - 02 August 2019
" all was fine "
" all was fine "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MARSEILLE, FR - Reviewed by JESMOND - 30 July 2019
" The last years I have always used autoeurope for my travels. This was overall one of my worst experiences. Will consider other rental options in future months. "
" It took more than one hour to get the vehicle with the excuse that it was being cleaned. To add insult to injury the provided car although new (just 1.5K miles) was extremely dirty on the outside and inside. Moreover the counter staff said that the vehicle was without any damages. On inspection the vehicle was full of scratches and we had to call the attendant to recheck the vehicle. We felt that the rental company did not clean the car so that the damages could later be attributed to our rental. "
Value for Money: 6 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 4
GENEVA, FR - Reviewed by STANISLAV - 24 June 2019
" No more questions "
" I had a quastion about fuel indicator 3/4 level during pick up "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
STRASBOURG, FR - Reviewed by ALEXANDER - 17 June 2019
" We fully satisfied with Auto Europe servise, great experience! "
" We've arrived to Strasbourg at 11:40 on Sunday, but car rent works from 14:00, therefore we should wait for about 3.5 hour to take a car. There were problem with GPS using, technician help was poor... "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PARIS, FR - Reviewed by DORIN NELU - 31 May 2019
" AutoEurope is the best site for car rental. It's the second time I've use it and I'm verry satisfied. I could change verry easy my reservation after a while , when I found a better offer for a better car to a different car supplier. And this is the bigest advantage from my point of view. Also the price was the best, I've checked this many times. Great job ! "
" Everything works fine, the car was almost new and I received a better car in term of space and technology, including a GPS for no additional cost. The staff was polite and moved ok. Nothing to complain. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
BORDEAUX, FR - Reviewed by ANDRÉS ÚLFUR - 29 April 2019
" Quick and easy service "
" Quick and easy service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
AVIGNON, FR - Reviewed by DAN - 09 April 2019
" Very positive experience. "
" Front counter staff was a young lady who was multi-lingual, and VERY efficient and professional. She even helped us program the GPS. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by CHOI WAH - 09 April 2019
" Always offer best price and with super cover can make me feel save to rent and drive. If further lower rate will be better and more choices of the rental companies. "
" When return car, they said there are two new damages and want to charge me, but finally they said one of the damages is old, but the contract was not marked. So how come they can prove the another one is new where also no marked in the contract. But anyway, I have bought super cover from Auto Europe, so I can claim it back. "
Value for Money: 7 Efficiency of Counter Staff: 5 Expediency of Drop-off: 2 Condition of the Vehicle: 6
CHAMBERY, FR - Reviewed by MARIE - 05 March 2019
" Booked a ford escort got a much smaller car "
" We were given a car from a smaller class. Luggage was an issue. "
Value for Money: 4 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PARIS, FR - Reviewed by ANDRES ELIO - 14 February 2019
" Positive experience "
" Car was OK "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 7
TOULOUSE, FR - Reviewed by CHARLES - 14 December 2018
" The vehicle was nice. The headlights were very dim on the roadway at night in the rain. The light was fine on high beam but the low beam was very bad. "
" The counter guy was tired and annoyed at the Hertz counter at 22:00 "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BEAUVAIS, FR - Reviewed by STEFAN VIOREL - 24 September 2018
" OK! Definitely next time I will use your service! "
" Cleanness of the car should be improved - the interior was not properly clean from previous trip.... Excellent staff at the front office! "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
NICE, FR - Reviewed by KIM - 09 September 2018
" At the check-in I noticed an option regarding fuel (98 EUR) that was marked accepted. I had not. I asked about it. The reply was that it was purely optional. If the car would be returned with a full fuel tank the amount would not be charged. I was incredulous, but she persisted so I accepted. We went to great lengths to ensure the fuel tank was full when we returned it. However, coming home, I found out the amount of 98 EUR was still charged from my credit card. I find this quasi fraudulent and I need the money returned asap. Can you confirm this? Thank you! "
" At the check-in I noticed an option regarding fuel (98 EUR) that was marked accepted. I had not. I asked about it. The reply was that it was purely optional. If the car would be returned with a full fuel tank the amount would not be charged. I was incredulous, but she persisted so I accepted. We went to great lengths to ensure the fuel tank was full when we returned it. However, coming home, I found out the amount of 98 EUR was still charged from my credit card. I find this quasi fraudulent and I need the money returned asap. Can you confirm this? Thank you! "
Value for Money: 5 Efficiency of Counter Staff: 1 Expediency of Drop-off: 8 Condition of the Vehicle: 6
BIARRITZ, FR - Reviewed by DANIELLE - 31 August 2018
" Car was clean and just what we needed. "
" Easy rental process. Pick up and drop off was easy enough - the airport is small so. The staff was friendly and efficient. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by ROMAN - 25 August 2018
" Everything was great, though some points to fix: - quite long deposit return period (4 days after drop-off and still no return) - there were 3 damages on vechicle, which were not initially marked in documents - though it was easy to fix it after puck-up. "
" Pleasant staff, quick service, convenient location - good experience in general, thanks. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ST. TROPEZ, FR - Reviewed by GORDON KERR - 14 August 2018
" ALL GOOD THANKYOU "
" AII WAS GOOD (APART FROM THE TRAFFIC!!!) VERY HAPPY WITH EVERYTHING "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MARSEILLE, FR - Reviewed by OLEKSANDR - 13 August 2018
" It is difficult sometimes to communicate with agents because they do not want to decide issues by email only by phone. A call from another country is expensive and for me is more comfortable to write than speak in foreign language. "
" All was OK. I have only one problem question. My deposit (760 EURO) still unblocked although I returned the car to the rent company on August 9th. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
ROUEN, FR - Reviewed by RICHARD - 05 August 2018
" Excellent rental in all. The rental agent showed us in detail in how to exit the Gare and return a different route since there was so much construction in Rouen. "
" Excellent rental in all. The rental agent showed us in detail in how to exit the Gare and return a different route since there was so much construction in Rouen. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by ANTON - 31 July 2018
" - "
" I had to spend in a queue 2 hours to pick-up my car. The funny thing is, when I finally got the keys there were still a 2 hours queue behind me... Unacceptable service. My advice - avoid Hertz/Thrifty "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PARIS, FR - Reviewed by CHRISTOPHE - 26 July 2018
" It was my first and last with triffty "
" very bad experience. Staff was horrible and car in poor condition "
Value for Money: 4 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
BORDEAUX, FR - Reviewed by GIDON - 24 July 2018
" Overall good "
" Overall good, but inefficient drop-off. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
NICE, FR - Reviewed by YLLI - 17 July 2018
" Due to health issue I had to cancel the booking 48hr before pickup. The Auto Europe website that I did my booking does not allow you to cancel. All my booking process was done from Canada, I was in France. I did not have a phone to call. I went 48hrs prior to the rental place, Hertz in Nice and they could not cancel. When I called Auto Europe 2 hours before pickup to cancel and the only answer I got was 'No refund'. Auto Europe Canada has on their website that if you cancel before pickup you are going to be charged only $75. Not for me. Auto Europe is not like other car rental websites in North America where cancellation process is convenient for the customer. Worst experience for me with a car rental company. Don't be fooled by what they said in their website regarding cancellation. It is not designed to work for the customer but for them. Have done several complains through their website but no answer at all. "
" In my case Auto Europe was the intermediary. I'm not happy at all with the rental experience from Auto Europe. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
DINARD, FR - Reviewed by ADRIAN - 09 July 2018
" As above "
" A good smooth efficient professional friendly service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by PETTERI - 08 July 2018
" I will never again use AutoEurope services. "
" We reserved (well in andvance) a car for 7 persons, 3 big luggage and 2 small luggage (Ford Galaxy or similar) as we were 6 adults and the specified amount of luggages. In Nice Trifty Office we got a car for 5 adults and good luggage space or alternatively for 5 adults, two kids and no luggage (Opel Safira 5+2). Thrifty claimed that AutoEurope had specified a wrong size of car (Thrifty specifications and AutoEurope specifications mismatch). We ended up traveling four adults in the back seat of Opel Safira for 11 days. Not a pleasant holiday.... "
Value for Money: 1 Efficiency of Counter Staff: 3 Expediency of Drop-off: 1 Condition of the Vehicle: 1
BORDEAUX, FR - Reviewed by MARIA - 07 July 2018
" great "
" Everything was great.The only thing that made an impression on me was that I was given papers to sign for getting the car without even checking it.This also happened when I returned the car. I parked the car at the designated Thrifty parking lot and I just delivered the key to the Thrifty desk.Nobody checked if the car was in a good condition or with full fuel tank while I was present.This was something I had never experienced before when renting cars. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BORDEAUX, FR - Reviewed by MIHALY - 05 July 2018
" slightly long wait for getting the car, otherwise no problems "
" Slightly long wait for getting the car, otherwise no problems. Tapha at the drop-off was friendly and efficient. "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
TOULOUSE, FR - Reviewed by GINTAS - 02 July 2018
" Car was new. "
" The servis was perfect "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
AIX EN PROVENCE, FR - Reviewed by LEONARDO - 26 June 2018
" Very good experience, kind staff and very good car offered. "
" Very good experience, kind staff and very good car offered. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10