" All good across the board the only thing that is unclear is insurance. For example I have travel insurance that covers car rental issues etc then Auto Europe provides their own coverage and then the actual renter tries to seel theirs as well. Really hard to navigate the insurance situation. "
" It was seamless, everything went smoothly, actually got a better car then we booked so all good. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Satisfied "
" Satisfied "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" x "
" x "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent driving experience, car is new (feels new). Easy to pick up and drop off. Will definitely choose Autoeurope again on my next trip. "
" Keddy is friendly, very helpful, very informative. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Booking on line with Auto Europe was simple and straightforward - although the previously free cancellation is now a to-pay-for extra. "
" The car exhibited fairly extensive bodywork damage and we had to specifically ask for a document showing the damage and received a small hand written sketch of the areas of marks and damage. Also, the tyre pressure gauge was faulty and I had to reset it several times. I checked the tyre pressure each time to make the tyre pressures were ok. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 5
" It was easy to book online. "
" The car was very damaged on the outside. The staff when receiving the car was unfriendly. It was the first time I experie ced to be sent away because we were a little earlier (punctual landing) to pick up the rental car. "
Overall Value: 4 Efficiency of Counter Staff: 3 Expediency of Drop-off: 10 Condition of the Vehicle: 4
" No regrets ! "
" Good pricing, good car "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 10
" Apart from the above, all fine. "
" The windscreen water tank was empty ! "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Everything was perfect. "
" Everything was perfect. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Overall very positive experience with you. "
" Super "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Had no problems, will use them again "
" Great car and experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Overall the experience was positive. "
" Counter stuff was friendly and helpful. The vehicle on pick-up could be washed more properly. The windshield washer was not added up and finished just after one use. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 8
" Always a pleasure! "
" Super service. Thank you! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Entirely satisfied. You do your job from a customers perspective very well. Thank you for that. "
" Super experience. Thank you! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very positive "
" Very efficient both, at pick up and drop off "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Great as always with Auto Europe! "
" The experience with Keddy at the counter in Basel Mulhouse Airport was excellent! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" see comment at point 3. here. I prefer a rental car that is not recognisable as a rental. So no advertising on the outside. "
" after turning in the car a scratch was noticed. I did not receive an invoice for the repair, nor a description of the damage repair. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Simply great! - Thank you. "
" Great - thank you for your fantastic service! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" Same comments but everything was all right "
" Only necessary to comment possibility to add insurance just before drop in "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" nice "
" new car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Nice and fast service, great staff. "
" They give us snow chains with no charge and prolonged rent for extra day at very good rate when we were locked in mountains. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Nice "
" Nice "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I would for sure recommend you to all my friends and colleagues "
" It was very fast easy and the cheapest offer on the market "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything was fine and fast "
" Everything was fine and fast "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Straight forward, easy "
" Easy "
Overall Value: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 10
" AUTO EUROPE = GREAT VALUE FOR MONEY AND YOU GET WHAT YOU'VE PAID FOR, NO LIES, SUPER GREAT SERVICE AND CUSTOMER EXPERIENCE. "
" GREAT VALUE FOR MONEY - SUPER SATISFYING. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Clear conditions. Easy to book "
" Fast and easy pick up and drop off. Friendly staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything was fine "
" Good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Rental agent looked at our group of 4 people plus luggage and give us the right car for our needs. Very much appreciated. "
" Car was great. We needed more help with setting up the GPS. It worked, but the audio was not on, and we did not know until headed into Paris traffic. The "take a number" system at the rental counter was OK, but shorthanded with a long line so long wait. "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
" Great Experience ! "
" Great and flexible company "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" Easy way for reservation and good price "
" All was ok and fast to receive the car . Car in good condition, and clean "
" Excellent friendly service all round! Very helpful "
" Excellent friendly service all round! Very helpful "