Auto Europe
- North America
- Central America
INTERRENT FRANCE CUSTOMER REVIEWS
- 6.8
- 6.7
- 7.5
- 7.9
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
INTERRENT FRANCE Car Rental Reviews
Average Rating for Interrent :
BORDEAUX, FR - Reviewed by EMILIO - 11 August 2019
" Excellent experience, as usual. "
" Low fares. No problem at all. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 9
BORDEAUX, FR - Reviewed by SABINESH - 31 July 2019
" When things are going okay, auto Europe is great. However, trying to call Auto Europe to assist on an issue that arises at the car rental desk is horrendous. Not specific to this rental but I have struggled to get people on the phone at various times during the day - nobody picks up the call "
" - "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 9
PARIS, FR - Reviewed by BENOIT - 20 July 2019
" interrent car pack underground (very dack, difficult to check the car) "
" good price "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
LYON, FR - Reviewed by INGRID - 20 July 2019
" I sue autoeurope since years every 2 weeks You refused to help me to change my time because the flight was earlier!! will search a new site now "
" no flexibility for the hours to change my reservation did not offer any drink when i have to wait 2 horus in the canicule "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by IVAN - 12 July 2019
" If Autoeurope could influence the rental services or even remove providers like interrent, I would gladly recommend autoaurope with top rating. "
" Interrent should be taken off the list of car rental providers when searching for a rental vehicle on auto europes website. Interrent deliver their vehicles low on fuel 3/8 and penalise (63euro) for returning the vehicle just bellow of a full tank even when the low tank at delivery was recorded. Not only do they charge the penalty but they gladly ignore the extra half a tank of fuel that was returned with the vehicle even "
Value for Money: 1 Efficiency of Counter Staff: 7 Expediency of Drop-off: 1 Condition of the Vehicle: 10
NICE, FR - Reviewed by IDA - 03 July 2019
" Good experience "
" Very hard to find their desk. Pick-up took more than 1 hour. The baby chair was very dirty "
Value for Money: 6 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 8
TOULOUSE, FR - Reviewed by AMY - 19 June 2019
" My online experience was fine, however I thought I booked unlimited miles and could travel in different countries with the car and I couldn't without extra fees, this felt very misleading. "
" The staff was not very kind at desk in the airport. I felt like I was being tricked into buying extra things like a diesel car, insurances, gas, etc. it was unsettling for me. The pick up men were much nicer. The car was very nice, clean and modern. The back passenger wheel had significant existing damage, they noted it at the pick up. "
Value for Money: 7 Efficiency of Counter Staff: 2 Expediency of Drop-off: 10 Condition of the Vehicle: 8
LYON, FR - Reviewed by ALPER - 17 June 2019
" security deposit values has to be indicated in autoeurope "
" there was no drop off personnel. counter personnel was rude. they could not print invoice. security deposit was too high and was not mentioned. dropoff process took 1/2 hours. "
Value for Money: 6 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 10
TOULOUSE, FR - Reviewed by MARTIN - 05 June 2019
" Dear Sirs, I have borrowed a car license plate number FE411TM from your company under contract number 16836269. I took the vehicle on May 26, 2019 at Toulouse airport and returned undamaged and fully refueled on May 28, 2019. Can you please tell me why you returned me only 1260,60 Euro to my account instead of a deposit of 1538 Euro. I believe this is just a misunderstanding. Thank you for answer "
" Dear Sirs, I have borrowed a car license plate number FE411TM from your company under contract number 16836269. I took the vehicle on May 26, 2019 at Toulouse airport and returned undamaged and fully refueled on May 28, 2019. Can you please tell me why you returned me only 1260,60 Euro to my account instead of a deposit of 1538 Euro. I believe this is just a misunderstanding. Thank you for answer, Martin Sklenicka "
Value for Money: 1 Efficiency of Counter Staff: 4 Expediency of Drop-off: 1 Condition of the Vehicle: 5
BORDEAUX, FR - Reviewed by ANTON - 17 May 2019
" Everything is good. "
" They promised to send me the invoice at the date of car drop off? but till now I have not received anything from them. Also the deposit of Eur1200 is still blocked. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LYON, FR - Reviewed by LAURA - 17 May 2019
" The car was ok but old and not so clean. I will NOT rework with interrent! "
" Really bad. Staff at counter really not polite. "
Value for Money: 4 Efficiency of Counter Staff: 1 Expediency of Drop-off: 8 Condition of the Vehicle: 4
NICE, FR - Reviewed by GEORGIOS - 19 April 2019
" very friendly persons "
" great service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by ADRIAN - 12 April 2019
" no comments "
" Car with many damages, poorly or not documented in rental agreement. Had to inspect the car for 20 minutes prior rental to mark all damages to car body, roof, windshield and glass. "
Value for Money: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 4
MARSEILLE, FR - Reviewed by LIONEL - 07 January 2019
" Smooth "
" Smooth "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BORDEAUX, FR - Reviewed by ADI - 06 January 2019
" Perfect "
" No any problem "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TOULOUSE, FR - Reviewed by CARLO - 15 December 2018
" Globally I'm satisfied because everything went well, I had no issue with the car however I have some doubts about the way the agency and the website communicate with each other and the clarity of information given to the customer, very confusinf "
" When I booked via the website I had chosen an insurance that would cover damages to the car however the rental agency asked me to pay it again, finally I didn't because what I found in the rental confirmation sent by you. However I was quite disappointed by this, I don't understand if the insurance was paid or not... Moreover the person at the agency tried in a very pushy way to change the car for a bigger one. I understand the commercial needs but telling that most of customers complain for the comfort of the car doesn't seem very serious to me. "
Value for Money: 6 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by OFER - 14 December 2018
" a "
" q "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 5
NICE, FR - Reviewed by PAOLO - 07 December 2018
" Perfect, as usual "
" A bit complicate to find them at the airport Car was not perfectly clean (outside) "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
TOULOUSE, FR - Reviewed by HELEN JANET - 27 November 2018
" Easy to use web site with good rates off peak. "
" Helpful, friendly staff. Desk is located INSIDE airport terminal at Toulouse airport, but I was aware of this already so not a problem for me. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by ARUN - 21 November 2018
" Highly recommended.. "
" Very satisfied "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TOULOUSE, FR - Reviewed by VALERIE - 19 November 2018
" Very good "
" Much better than I expected! Pick up a bit slow at the counter, too many bits of paper to go through, especially as I already have my own excess insurance. "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by ERTUG - 18 November 2018
" I rent cars via auto europe for years. I am satisfied so far. But this time i needed your help to solve the problem wth interrent that i explained. I called auto europe because of this problem. The guy on the phone tried to help me indeed. But he also couldn't do anything and told me ' do not rent a car from inter rent again' it means inter rent customers have always such problems. You must not cooparate wth interrent! "
" I rented cars from all over europe via Auto Europe. Thats the first time i rented a car from interrent. They tried to give me a very dirty cat wth a broken signal light. They were so rude. I called police. Then they changed the car. Never ever do not rent a car from interrent. The guy whom i left the car was ok. Problem was drop on service. Drop on service lady was the problem. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 8 Condition of the Vehicle: 5
PARIS, FR - Reviewed by ROMUALD - 07 November 2018
" good "
" good "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 9
NICE, FR - Reviewed by TIAGO - 29 October 2018
" The service I bought from Autoeurope doesn't match with those that in fact was supplied! I had to pay extra taxes that wasn't preview! "
" The service I bought from Autoeurope doesn't match with those that in fact was supplied! I had to pay extra taxes that wasn't preview! "
Value for Money: 1 Efficiency of Counter Staff: 3 Expediency of Drop-off: 5 Condition of the Vehicle: 7
BORDEAUX, FR - Reviewed by KEVIN - 21 October 2018
" See above "
" Windows of the car were filthy dirty. We asked the chap at the Gold Car (from whom we were told to pick up the car) kiosk if we could have them cleaned and he intimated that we should use the windscreen washer. We then told him most of the dirt was on the inside and he proceeded to clean the inside on the passenger side of the car only. We had to follow him and request he clean the inside on the driver's side which he completely reluctantly. A very poor attempt had been made to clean the inside of the car prior to us taking out the vehicle. One of the two strings for lifting the boot cover when one opens the boot was broken, with the result that each time one opened the boot/trunk the cover fell into the boot. Most annoying. Chap at Gold star not interested. We had to disconnect the single string which meant accessing the boot most ackward and not what would expect. My booking directed me to the Europcar desk in the airport. I queed for service in the airport terminal only then to be directed to the interrent desk and then had to join the que again. My booking clearly stated a Renault Megane was booked for us. I do understand that you cannot guarantee the exact make but a similar car would be expected.! The lady at the desk told me that they ONLY rent Fiat cars. This is nowhere remotely similar to Renault Megane. This is not what you advertised on the websites. I checked the interrent site a few minutes before writing this email and it advertises a number of different models of vehicles as do the other websites who offer the customer so called value for money. How can this be? Are you allowed advertise different makes of cars and then provide no option to the customer after they have made their booking and flown to their destination to pick up their chosen vehicle? "
Value for Money: 1 Efficiency of Counter Staff: 6 Expediency of Drop-off: 6 Condition of the Vehicle: 1
TOULOUSE, FR - Reviewed by DOLENE - 20 October 2018
" Like the Peugeot 208 good car "
" Not bad but need improvement "
Value for Money: 6 Efficiency of Counter Staff: 3 Expediency of Drop-off: 5 Condition of the Vehicle: 6
MARSEILLE, FR - Reviewed by NICOLAS - 19 October 2018
" I bought a service and i did not get what i bought. They said autoeurope is hidding the real costs and conditions "
" Forced to accept a GoldCar contract and forced to pay full additional coverage or threatened to not been given a car (at 11pm!) "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 4
BORDEAUX, FR - Reviewed by ALEXANDRA - 19 October 2018
" Great experience otherwise "
" Hello, Even though I had full insurance, I was a little bit surprised that I had to pay 114 deposit for the fuel. This was not mentioned from the beginning, so it would be great if you could include this info for all the customers, so that they know what to expect when they pick up the car. Thank you "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MARSEILLE, FR - Reviewed by CINDY - 12 October 2018
" Auto europe proposes the best rental deals i will for sure rent again on this website. just need to avoid Goldcard or Interrent "
" after experiencing a horrible experience with Goldcar in the past, what a surprise when I found out that Goldcar and Interrent are 1 rental company. the condition of insurance coverage is the worse. they propose 2 options : 1- take an additional insurance (133 eur) which cost more than your actual rental (86 eur) 2- deposit of 1500 euros from your credit meaning they actually deduct 1500 from your credit card and what ever happen to the car if it is your fault or not you will be deducted 1500 euros from your credit card. thank god nothing happen to the car but I am still on hold of the deposit back which takes up to 10 days. Imagine 10 days when you travel every and you need the fund available in your credit card.... Basically Gold card/Interrent run away ! "
Value for Money: 1 Efficiency of Counter Staff: 3 Expediency of Drop-off: 1 Condition of the Vehicle: 7
NICE, FR - Reviewed by MIROSLAV - 04 October 2018
" It has been very postive and good experience. Thank you. "
" It has been very postive and good experience. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by VIVEK - 04 October 2018
" The booking process was good, just that Its better if you could provide some more information about the agency especially in terms of location and tips to reach the rental point easily. "
" Interrent in Nice, is not easily accessible, there are no proper sign boards to help travellers to navigate easily. Also, the car was not washed, there was so much of dirt externally. Though the condition of the car was good! "
Value for Money: 6 Efficiency of Counter Staff: 4 Expediency of Drop-off: 8 Condition of the Vehicle: 6
BORDEAUX, FR - Reviewed by PÅL - 03 October 2018
" Rented a car for 3 days in Bordeaux and was very satisfied With the experience. Good value for Money. "
" Rented a car for 3 days in Bordeaux and was very satisfied With the experience. Good value for Money. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TOULOUSE, FR - Reviewed by EDWARD - 03 October 2018
" Credit card Deposit still not returned after 2 weeks "
" Long delay for pick up "
Value for Money: 7 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 8
NICE, FR - Reviewed by CHRISTIANE - 02 October 2018
" No comments "
" We were satisfied, here are the comments on the things we where a bit unsatisfied with: The clutch of the car was difficult to handle, the frontwindow was dirty from inside. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
BORDEAUX, FR - Reviewed by GABOR - 27 September 2018
" Simply and fast reservation without problems. "
" The pick-up was slow for the provider's IT problem. The car body was dirty and the fuel tank was not completely full. The car was new and clean inside. The drop-off was fast and professional. "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 6
LYON, FR - Reviewed by PRANISH - 26 September 2018
" Economical and easy to use. "
" Overall expereince was good but the vehicle is not of a great condition. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 6
PARIS, FR - Reviewed by JAGOR - 26 September 2018
" y "
" x "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 6
MARSEILLE, FR - Reviewed by PIERRE - 26 September 2018
" The staff was very kind, but the service is really disappointing I'm making a note to myself never to use you again! "
" The car was damaged but this was not noted on the contract at pick up - it was night time so we did not see. The next day we had to take time to take a picture, retrieve email, write to agency (I personnally have better things to do when I'm on holidays). The tank was not full - only around 7/8. We filled it to the top again, as it's impossible to estimate how much it the tank contains and how much would be enough to get back to the pick up level. And the very kind lady at drop off said that anyway if the car was not full (and this applies to as low as 2/8) it was going to be filled up by you, it would be up to the costumer to bring it back at the same level "
Value for Money: 2 Efficiency of Counter Staff: 5 Expediency of Drop-off: 7 Condition of the Vehicle: 2
BORDEAUX, FR - Reviewed by ROY - 17 September 2018
" All was great "
" I'm very satisfied. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by FRANCOIN - 16 September 2018
" Hi, please explain the second amount deducted from my credit card. I paid for my rental upfront - on the 10th, and yet there was a second payment on the 12th, after my return. Car returned in exactly the same condition it was rented in and petrol at agreed level - as per the paperwork. There was nothing noted from the agent on return, so I demand to know ASAP why there is another fee. Regards Francoin "
" Hi, please explain the second amount deducted from my credit card. I paid for my rental upfront - on the 10th, and yet there was a second payment on the 12th, after my return. Car returned in exactly the same condition it was rented in and petrol at agreed level - as per the paperwork. There was nothing noted from the agent on return, so I demand to know ASAP why there is another fee. Regards Francoin "
Value for Money: 6 Efficiency of Counter Staff: 6 Expediency of Drop-off: 5 Condition of the Vehicle: 2
BORDEAUX, FR - Reviewed by TINA - 13 September 2018
" Good platform, easy booking process. "
" Good experience, would book again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
NICE, FR - Reviewed by IONELA OLIMPIA - 05 September 2018
" none "
" Location difficult to be found Access gate for drop-off not clear explained "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 10
NICE, FR - Reviewed by KARL-ERIK - 05 September 2018
" No trust in that company. "
" I was told clearly by Interrent staff that the 900€ deposit will be returned in 48 hours. They failed to do that. I returned the car at Aug 30. Today, on the 5th of Sept - still no money. "
Value for Money: 1 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 7
MARSEILLE, FR - Reviewed by AMER - 16 August 2018
" Bad experience would but recommend inter rent "
" The counter staff were not friendly. They are unaware of the processes and in this particular incident the keys were locked in the car and I was instructed to tow the car to the airport and would be charged 250 euros. They claimed that a duplicate key was not available and were unable to estimate how long it would take to have my personal belongings including my luggage to be removed from the car. It took over two hours to figure out a solution and by contacting the tow truck driver they were able to open the vehicle on location . Terrible staff, rude and ignorant . "
Value for Money: 7 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 7
NICE, FR - Reviewed by BOGDAN FELIX - 05 August 2018
" More details should be written for each car-rent company ... "
" Dirty car at pick - up. Hard location to find. Gas was 75% full at pick-up. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 7
NICE, FR - Reviewed by VYTAUTAS - 03 August 2018
" Girl in the office booked 900€ deposit instead of 100€, and the guy who took the car was a bit strange "
" Lasy guy on drop-of. "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 6 Condition of the Vehicle: 10
NICE, FR - Reviewed by TEODOR - 29 July 2018
" It was an awful experience with InteRent in Nice airport, France: 1. They consider Monaco to be a foreign country, and I had to pay for the authorisation to go there. This is very strange, in the condiditions that there is the same insurance system (France and Monaco). It was the same for Italy. 2. For the authorization to go in Monaco, they were applying the strangest system: the total rental period one. I was at their desk, in Nice airport, on the 5th day, asking for authorization to go in Monaco, just for 1 day, but they forced me to pay even for the other 4 past days that I didn't travel anywhere except Nice, and the 3 following days, that I was not travelling to Monaco, at all. I insisted that it's not normal to charge me for an 8 day authorization. I stated that this was theft, but they were not impressed at all. At the end of the discussions I accepted to be robbed 80 euro, so I wouldn't ruin the vacations for my familly, waiting outside under the sun. 3. At the counter, in the moment of pick up, they tried to make me pay extra money, at any cost, stating that the contract I dealt with Auto Europe, was not enough. Extra protection that I paid to Auto Europe was not effective for them and tried to make me deal new terms, their terms, and pay an extra deposit. Definitively I don't recommend to rent from them. They only care about putting their hand in your pocket and state that those are their Terms, logical or not. At least, the staff was polite, even being put in very difficult position by the company rules. "
" It was an awful experience with InteRent in Nice airport, France: 1. They consider Monaco to be a foreign country, and I had to pay for the authorisation to go there. This is very strange, in the condiditions that there is the same insurance system (France and Monaco). It was the same for Italy. 2. For the authorization to go in Monaco, they were applying the strangest system: the total rental period one. I was at their desk, in Nice airport, on the 5th day, asking for authorization to go in Monaco, just for 1 day, but they forced me to pay even for the other 4 past days that I didn't travel anywhere except Nice, and the 3 following days, that I was not travelling to Monaco, at all. I insisted that it's not normal to charge me for an 8 day authorization. I stated that this was theft, but they were not impressed at all. At the end of the discussions I accepted to be robbed 80 euro, so I wouldn't ruin the vacations for my familly, waiting outside under the sun. 3. At the counter, in the moment of pick up, they tried to make me pay extra money, at any cost, stating that the contract I dealt with Auto Europe, was not enough. Extra protection that I paid to Auto Europe was not effective for them and tried to make me deal new terms, their terms, and pay an extra deposit. Definitively I don't recommend to rent from them. They only care about putting their hand in your pocket and state that those are their Terms, logical or not. At least, the staff was polite, even being put in very difficult position by the company rules. "
Value for Money: 1 Efficiency of Counter Staff: 4 Expediency of Drop-off: 10 Condition of the Vehicle: 4
NICE, FR - Reviewed by KALOYAN - 27 July 2018
" Very good "
" Very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MARSEILLE, FR - Reviewed by ARTEM - 25 July 2018
" Autoeurope experience was good "
" - the counter staff was a bit absent-minded: the paperwork went slow, they forgot to put the contract into the envelope but nevertheless tried to sell an extra "assistance" on top of pre-paid CDW - when picking up a ca, it is not easy to find a specific numbered spot in the airport's huge parking. A simple schema with directions next to the counter would help a lot. - the booking paper says "proceed to Europcar's counter in the airport". Yes, these guys will redirect you to the right place, but why? - the car was almost out of water for the screen wiper - had to refill on my own "
Value for Money: 8 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 8
LYON, FR - Reviewed by OLIVIER - 25 July 2018
" Efficient as always. "
" Very friendly staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MARSEILLE, FR - Reviewed by TIMO OLAVI - 16 July 2018
" Good experience. However, in the counter I was sold extra insurance. I had scratches in the car and big amount of the money deposit was eventually held from my account. I would appreciate some kind of statement why this much money was taken and where was it used. Could you help me with this? "
" Good experience. However, in the counter I was sold extra insurance. I had scratches in the car and big amount of the money deposit was eventually held from my account. I would appreciate some kind of statement why this much money was taken and where was it used. Could you help me with this? "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
TOULOUSE, FR - Reviewed by PIERRE - 16 July 2018
" Great value for money. INTERENT have an odd way of dealing with damage as the renter is expected to take photos of any scratches etc before taking the car off the parking lot. They do not mark any damage that accumulates on the car. They also expect the renter to clean the car inside and outside before return (otherwise 14 Euro fine applies. "
" See below "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 7
NICE, FR - Reviewed by TRYGVE - 12 July 2018
" I got a good car and my transportation mission was solved, but all that waisted time, arguing and procastination is not good for the reputation. "
" Interrent showed up as a rare and odd Company, who not was located among the other offices. When we after a long while reahed it, we had to wait a long time to get operated. The car we then got, was not like that one we had ordered, and it was very dirty (bird skit). After more waiting, we got another car, and that was less than half full of fuel. This is too bad. "
Value for Money: 6 Efficiency of Counter Staff: 4 Expediency of Drop-off: 10 Condition of the Vehicle: 6
MONTPELLIER, FR - Reviewed by REGIS - 05 July 2018
" very satisfied with the quality of the service except the fact that we discovered the extra cost of 7€ for the cleaning of the car at the pick-up which was not mentioned during the booking process "
" very satisfied with the quality of the service except the fact that we discovered the extra cost of 7€ for the cleaning of the car at the pick-up which was not mentioned during the booking process "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 10
BORDEAUX, FR - Reviewed by VAIDAS - 04 July 2018
" overall OK "
" The info stated in the voucher about place of Interrent pick-up office desk at the Bordeaux airport was confusing a little bit - both Europcar and Interrent company names have been written there. So I spent an additional half hour in the wrong queue. (Yes, is my inaccuracy, but...) And the Interrent logo is missing at the parking lot at all. "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 10
NICE, FR - Reviewed by MANUELA - 28 June 2018
" Clear prices "
" Booked a punto and got a fiesta (even a bit bigger which was nice) "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 8
PARIS, FR - Reviewed by CHOI WAH - 22 June 2018
" Auto Europe no problem, problem is car rental company "
" My booking already showing unlimited milage and accepted cross border, but they still want to charge me limited milage and finally charged me cross border fee. Always queue up a hour to pick up car, so inefficient. "
Value for Money: 5 Efficiency of Counter Staff: 1 Expediency of Drop-off: 5 Condition of the Vehicle: 4
NICE, FR - Reviewed by BAWOROWSKI - 17 June 2018
" xx "
" xx "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 6
NICE, FR - Reviewed by PANAGIS - 12 June 2018
" Extremely disappointing ! Never again with Auto Europe partbers "
" Very upleasant a d unprofessional personel ! They charged me 35 Eur without any explanation after delivering the car ! They are ''thieves'' Never again ! I think Auto Europe has very bad choises by suggesting to their clients car rental companies like Interrent ! Very disappointing experience because of Auto Europe "
Value for Money: 1 Efficiency of Counter Staff: 2 Expediency of Drop-off: 1 Condition of the Vehicle: 2