GREEN MOTION GREECE Car Rental Reviews

THESSALONIKI, GR - Reviewed by VASILEIOS - 10 September 2025

" I use Auto Europe many years now for all my car renting and I do a lot. Even at times that there were some issues, Auto Europe called me and gave me solutions quickly and satisfactory "

" Both pickup and drop off were easy and pleasant. I was upgraded at the same price. Car was clean and in good condition. Personnel (Vaso but also the other guys) were friendly and accomodating. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PREVEZA, GR - Reviewed by RAINER - 09 September 2025

" using Auto Europe for many years now and always had good experiences "

" Very professional and nice staff Car was pretty used and had a lot of scratches, but all was well documented and car absolutely fulfilled its needs "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

CHANIA, GR - Reviewed by EERO - 24 August 2025

" Everything worked just fine "

" Car was a bit battered and full of scratches but worked just fine "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

ATHENS, GR - Reviewed by NIKOLAOS - 12 July 2025

" Congratulations about your services! "

" I am very satisfied from their services!Congratulations! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KEFALONIA, GR - Reviewed by PETER - 05 July 2025

" Auto Europe simplifies the rental process, but oversight of the agencies was at least in this case, poor. "

" Car assigned was not what was offered. It was as if the vehicle was completed renovated. Tires were in terrible condition (we have videos to show how bad they were). We even experienced a puncture on the last day. "

Value for Money: 6
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 3

PREVEZA, GR - Reviewed by MUSTAFA - 04 July 2025

" Auto europe experience was very good... "

" The car was old, uncleaned, the rear window wiper was missing/broken... "

Value for Money: 5
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 3

CHANIA, GR - Reviewed by ARTEMISIA - 02 July 2025

" very good prices and big variety of cars to hire and companies "

" free upgrate,very fast drop off and taking the car "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

HERAKLION, GR - Reviewed by DANIELE - 28 June 2025

" very good at taking money, but ghosts when it comes to reporting. Impossible to contact you "

" good experience "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by JISHNU - 16 June 2025

" Good experience. "

" Good customer service. Made sure we also took enough photos of the car. Very quick in arranging everything at the counter once we're there. Sometimes longer queues. "

Value for Money: 10
Efficiency of Counter Staff: 7
Expediency of Drop-off: 8
Condition of the Vehicle: 7

ATHENS, GR - Reviewed by PETER - 24 October 2024

" I need now to work out how to make any claim for the expenses incurred. As far as I am concerned the Green Motion office in Athens should be closed and the staff sacked for their incompetence - forcing me to drive a car that I insisted I did not want to drive. I have rented many cars from Athens before from other companies without any problems in the past. "

" The fundamental problem I had from the outset is that the local staff were forcing me to use a car that I INSISTED I WAS NOT COMFORTABLE to drive. I repeatedly requested that they provide me with another car that I was prepared to drive. I had to argue with them for over 25 minutes but they would ignore me THE CUSTOMER. I am very tall and don't fit easily into just any car. I pleaded with them and even offered to pay extra for an upgrade. I was IGNORED. Very reluctantly with no progress and it was getting late, I took that car which was filthy, knocked around badly etc. I had a VERY BAD FEELING ABOUT THE WHOLE EXPERIENCE. No sooner than I left the lot within a few minutes the engine warning light came on and remained on. I was furious but too late to turn back as I was on a highway heading into the mountains. Unfortunately this bad taste remained with me. I felt VERY EMBARASSED visiting people who commented about the bad state of the car and had assumed I had knocked it around. I have been driving for decades and rental dozens of cars in many countries and NEVER had any problem before. Unfortunately with my shaken state of mind I had a minor car accident for the first time ever renting a car - the subsequent experience was equally harrowing dealing with them. They charged me extortion price amount for the damage - without supportable evidence of the justification for the huge amount. The whole experience has been a NIGHTMARE from the beginning - I have been left severely traumatised... "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 3
Condition of the Vehicle: 1

THESSALONIKI, GR - Reviewed by ALMIR - 01 August 2024

" Super "

" Perfect "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by RONNY - 16 July 2024

" AutoEurope should make a better selection of the chosen agencies and exclude dishonest agencies "

" - office and pick up not at Rhodes Port but at 20km - first they say there is no planned transfer and we need to take a taxi and pay; then they send us a prepaid taxi after many calls - lot of confusion in the agency representing different companies and it was not clear from which company we were getting the car - the lady at front office was nervous, pushy, not busy with our file, jumping from left to right and other customers - very tricky and suspicious approach on the insurance contract and blocking of a franchise amount on our account- still waiting for the outcome of this - suspect control of scratches on the car not reporting these on the control sheet... - we made video at pick up and drop off and hope that this will have calmed their intentions - drop off was ok "

Value for Money: 1
Efficiency of Counter Staff: 6
Expediency of Drop-off: 9
Condition of the Vehicle: 9

HERAKLION, GR - Reviewed by SAŠKO - 05 July 2024

" Green Motion was easy to find, the stuff was great, and finding the car was easy. I had a problem because the gas tank was empty (not just low on fuel but empty) and I had to worry about will we be able to get to the gas station. The second thing was that the car was filthy inside. Seats were white from other people's sweat and on the floor was dirt. The worst thing of all was that I felt the car driving a little strange. We checked the tires and were shocked. 3 tires were from the year 2018 and one was from 2016. Tires were falling apart, no profile at all. After seeing that we did not feel safe in the car anymore. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 1

RHODES, GR - Reviewed by DIMITRIOS - 11 June 2024

" Lower than expected "

" I had booked a Hyundai i30 (new model) with zero excess package and received a poorly maintained Suzuki Baleno for which I initially was asked to charge my credit card €992, which I did not accept "

Value for Money: 6
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 5

THESSALONIKI, GR - Reviewed by IOANNIS - 04 June 2024

" Auto Europe was good Green motion didn't deliver that well "

" Only good thing was the price "

Value for Money: 10
Efficiency of Counter Staff: 5
Expediency of Drop-off: 2
Condition of the Vehicle: 6

ATHENS, GR - Reviewed by KONSTANTINOS - 22 May 2024

" easy search and good prices, but I would like to have more information about rental companies (good and bad experiences) "

" Greenmotion people in Athens airport are not well organised. It took them 1 hour and 30 minutes to collect me from the airport and deliver me the vehicle. Apart from that, when I called them, they told me that this is my fault, as I was not waiting on the right meeting. But, I was there all the time and noone appeared. The same happened for another couple, who were also very frustrated, but they were also scolded from the people in the office, that they should also have left the meeting point. In general, I understood that they do not have the right personnel to perform the work, as there is only one person taking people from the airport to the office and 5-6 working over there. Last but not least, the car that they gave me was dirty. "

Value for Money: 8
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 4

ATHENS, GR - Reviewed by MARIA - 08 April 2024

" Poate ar trebui adăugat încă un vehicul pt transport dus -întors aeroport-birouri si retur.Personal f amabil și competent. "

" Totul f bine doar ca am așteptat puțin drop-of "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 10

RHODES, GR - Reviewed by GARY - 27 October 2023

" Auto europe has been good to source a vehicle through and will use them again. "

" The van had done 100,000km so rattled a bit. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

ATHENS, GR - Reviewed by MYRTO MARIA - 25 September 2023

" σε παλιωτερες ενοικιασεις αυτοκινητων απο την autoeurope.eu σε ολη την ευρωπη, ειμαι πολυ ευχαριστημενη. Πρεπει ομως να ελεγχετε συνεχως τα γραφεια με τα οποια συνεργαζεστε, ωστε να παρεχουν παντα, το καλυτερο επιπεδο ποιοτητας. "

" πολυ κακη εξυπηρετηση. το μαγαζι ηταν κλειστο, οταν εφτασα. τηλεφωνησα στο νουμερο αναγκης και κανενασ δεν απαντησε. τηλεφωνησα στα κεντρικα κ μετα απο μεγαλη αναμονη μου ειπαν απλα να περιμενω κ σε λιγο θαρθει ο υπαλληλος. Ομως εγω περιμενα εξω στον δρομο με την κακοκαιρια Daniel σε πληρη εξελιξη. οταν μετα απο ενα τεταρτο ηρθε ο υπαλληλος που ειχε παει να αγορασει το πρωινο του κ το κρατουσε στο χερι, μου ειπε οτι φταιω εγω που πηγα νωριτερα . την ιδια απαντηση μου ειχαν δωσει κ απο τα κεντρικα στο αεροδρομιο, που ειχα τηλεφωνησει. η παραδοση του αυτοκινητου εγινε στο δρομο, υπο καταιγιδα, κ δεν εγινε λεπτομερης ελεγχος. Εμπιστευτηκα την εταιρια σ αυτα που ειχε σημειωσει στο εντυπο ελεγχου. Καμμια σχεση. την αλλη μερα στο φως του ηλιου, η κατασταση του αυτοκινητου ηταν εντελως διαφορετικη απο αυτα που ειχαν γραφει στο εντυπο τεχνικου ελεγχου. φοβομουν να περασω απο λακουβες η απο γραμμες τραινου, γιατι ο προφυλακτηρας ηταν ξεκολλημενος απο τ αμαξι κ σε καθε τρανταγμα επεφτε. ποτε δεν μου το ανεφερε το μαγαζι αυτο το προβλημα. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

CORFU, GR - Reviewed by LUKE - 13 September 2023

" Very good "

" Very good "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by NATALJA - 13 September 2023

" it was frustrating experience "

" there was only one transfer shuttle from the airport which left us with children. We had to call and argue to receive new shuttle. "

Value for Money: 1
Efficiency of Counter Staff: 2
Expediency of Drop-off: 2
Condition of the Vehicle: 2

ZANTE, GR - Reviewed by RICCARDO - 30 July 2023

" Satisfied with the experience "

" Friendly staff, old car but in good working conditions. Overall fast service and good value for money "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 6

ATHENS, GR - Reviewed by SORAYA - 28 May 2023

" Green motion needed to have the driver look for me or hold my name. "

" Auto Europe didn't inform me that Green motion was picking me up, I was waiting a long time for them, nobody approached me with my name or anything to suggest that they were from Auto Europe or their respective. I took a taxi, next day I Had to take a taxi again and go to Green Motion. Auto Europe needs to mention which company is scheduled to pickup the passenger. How could I know where should I look for my car. You had my phone number why nobody called me? "

Value for Money: 6
Efficiency of Counter Staff: 7
Expediency of Drop-off: 7
Condition of the Vehicle: 8

HERAKLION, GR - Reviewed by EDEN - 17 April 2023

" While the experience itself was great and without major problems, I did try to contact the Auto Euro team via mail and Facebook messenger to try to inform the people over at Green Motion that our flight was delayed by an hour but Auto Europe responded wayyy after we've landed, a day later to be exact. Timely response is important in this field of work. At the end of the day it wasn't an issue at Green Motion, but what if it was? "

" Reason I'm giving them an 8 is because their fleet ranges from new vehicles to pretty old ones and one can't really know what to expect. We received an old and clunky Nissan Micra, but after talking to the very lovely staff member at the counter we've changed it to a newer Opel Corsa, which was a nice gesture (we've originally booked an automatic Volkswagen Polo). "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

KALAMATA, GR - Reviewed by ANTHONY - 16 April 2023

" Terrible experience this time round as a loyal customer of autoeurope. Never selecting Green Motion again in Kalamata and sticking to well known brands. "

" Green Motion first of all is NOT at the airport even though the Autoeurope site says it is. You need to walk past 4 roads and driveways and a non-paved muddy section to get to them. With kids and lugguge this was absolutely unacceptable. Secondly, they charged the same value as the booking as we didnt have anything by a VISA Debit. All other bookings in the past 13 years we have been using autoeurope have been with a VISA Debit. To give you an example, in the same airport, a booking with Europcar would have been only 20 euro more and they accept VISA Debit and also are in the airport. Thirdly, the car (Nissan Micra) was terrible. Not only was it old and scratches, dented all over the place, it also didnt have a working heater (knob was stuck on cold) and the overall condition was rubbish. Never again "

Value for Money: 2
Efficiency of Counter Staff: 3
Expediency of Drop-off: 5
Condition of the Vehicle: 1

ATHENS, GR - Reviewed by KHADER - 03 April 2023

" CHEAP AND WELL "

" VERY WELL "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by PAVLOS - 29 March 2023

" Excellent services from your company! "

" Nice rental company and services! "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 7

THESSALONIKI, GR - Reviewed by KHADER - 22 February 2023

" VERY GOOD "

" VERY GOOD "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by EFTHYMIOS - 29 December 2022

" no comment "

" very unpolite people and service.they checked the car and after one day the y call me back to ask me money for one damage isnide in the car that i never did it . "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

THESSALONIKI, GR - Reviewed by VASILEIOS - 18 November 2022

" Quick and kind "

" Very nice behavior "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by KHADER - 19 September 2022

" very good "

" very ggod "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by BARNABAS - 18 September 2022

" Ease of booking, good price. "

" They were okay, I got an older car, but working (obviously). "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 7

PREVEZA, GR - Reviewed by CIPRIAN - 10 August 2022

" Very good experience with Auto Europe "

" Minuses: check-in point is out of the airport, not very easy to be touched by foot; I have received a very used car in poor maintenance condition; check out was done with big delay, almost to loose the plain, because nobody was at the location Pluses: I have received an updated car class than the paid one; staff was friendly "

Value for Money: 6
Efficiency of Counter Staff: 7
Expediency of Drop-off: 1
Condition of the Vehicle: 5

ATHENS, GR - Reviewed by KRISTIJONAS - 31 July 2022

" Would recommend and I have already done that in the past. "

" Staff member said that I did damage to a car (they took photos of the car before my rental started), but didn't show photos and could not prove that I did the damage. Looked to me that they tried to scam me/rip me off. Wouldn't recommend Green Motion and wouldn't use again. Also no toilet for customers. "

Value for Money: 4
Efficiency of Counter Staff: 4
Expediency of Drop-off: 4
Condition of the Vehicle: 4

THESSALONIKI, GR - Reviewed by CHRISTIAN - 18 July 2022

" I have no problem with AutoEurope, GreenMotion was a bad experience "

" Rude staff, old car ( 8 years old !! ) with 114.000 kilometers. "

Value for Money: 2
Efficiency of Counter Staff: 1
Expediency of Drop-off: 5
Condition of the Vehicle: 2

ATHENS, GR - Reviewed by MARK - 10 July 2022

" Good experience overall, but prefer CarWiz for Greece. "

" Vehicle provided was very basic - to the point of barely having plastic trim at the back. Check-in and Return were efficient. Shuttle bus driver was a bit rude, in that some members of our group were still clearing their luggage, and he kept asking those who were already out how long it was taking for us to get there. "

Value for Money: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 9

AKTION, GR - Reviewed by MARIE - 01 June 2022

" Don't book from green motion "

" They charged me with 70 additional euros because I didn't have a credit card. Nobody has one. I'm sorry but this is not right. "

Value for Money: 1
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by KHADER - 23 May 2022

" VERY GOOD "

" VERY GOOD "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by JENS JØRGEN NYMAND - 18 May 2022

" I always use Auto Europe. It´s easy and I always get the best prices and service. "

" I´ve used Green Motion many times, both in Chania and Preveza airport. Always satisfied with the car and the proffesionalism at the office. Nice staff and affordable prices. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

THESSALONIKI, GR - Reviewed by IOANNIS - 11 May 2022

" Next time i ll think twice... Maybe i ll order from a different company although I 've taken cars from this company in the past without any problems "

" The car was dirty and we had to wait for 10 minutes to give the outside of the car "shots" of water.No dissinfection was done to the inner part and they gave us a different car than the one we 've booked "

Value for Money: 5
Efficiency of Counter Staff: 6
Expediency of Drop-off: 7
Condition of the Vehicle: 1

HERAKLION, GR - Reviewed by FRANK - 10 May 2022

" We rent a passat and they first tried to get us part with a Corolla, claiming this was the same category. After dealing with that we got a passat as advertised. The car was a bit older but you can expect that with the cheap rate "

" We rent a passat and they first tried to get us part with a Corolla, claiming this was the same category. After dealing with that we got a passat as advertised. The car was a bit older but you can expect that with the cheap rate "

Value for Money: 8
Efficiency of Counter Staff: 7
Expediency of Drop-off: 8
Condition of the Vehicle: 7

KALAMATA, GR - Reviewed by PETER - 10 May 2022

" All worked as expected "

" All worked well and a clean reasonable car provided. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by ANELISE - 25 April 2022

" easy "

" Missing information (if we hadn´t ask we would have been in trouble). They are not 24/7 opened :( so, they should have the opening hours WELL DISPLAYED at the shop as well as the extra charge for dropp off after hours "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 8

THESSALONIKI, GR - Reviewed by VASILEIOS - 23 February 2022

" This time is was a very nice experience "

" I had an upgrade which was a pleasant surprise. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

THESSALONIKI, GR - Reviewed by JUHA - 03 November 2021

" Good service and great price. "

" Efficient and friendly service. Good value for the money. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ZAKYNTHOS, GR - Reviewed by ABDELYAMAN - 24 October 2021

" Unsatisfied "

" The car advertised and reserved was from a different catagory according to green motion "

Value for Money: 3
Efficiency of Counter Staff: 5
Expediency of Drop-off: 5
Condition of the Vehicle: 1

HERAKLION, GR - Reviewed by DENISE - 20 October 2021

" Always good "

" Old dirty car "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 5

CHANIA, GR - Reviewed by BOZIDAR - 04 October 2021

" Auto Europe is my favorite car hire portal. "

" Professional staff, car in good condition. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

RHODES, GR - Reviewed by DANIEL - 02 October 2021

" SuperOK! "

" SuperOK! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

RHODES, GR - Reviewed by MAIJA - 21 September 2021

" Everything was correct "

" Good ok! "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 6

RHODES, GR - Reviewed by MASSIMO - 11 September 2021

" Ok "

" All acceptable and ok "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 7

CORFU, GR - Reviewed by RIMANTAS - 10 September 2021

" Car rental in Corfu expensive, but you can explore beautiful places. "

" Long wait at the counter. "

Value for Money: 7
Efficiency of Counter Staff: 7
Expediency of Drop-off: 8
Condition of the Vehicle: 7

MYKONOS, GR - Reviewed by BLAZ - 02 September 2021

" everything was perfect "

" everything good. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by MIHAI - 22 August 2021

" All OK. "

" Everything went OK, the car though was a little beat up, around 30.000 Km, but for Crete this is the norm... I have rented vehicles in Crete for many years, with different companies (even Europcar or Enterprise) and they all have similar vehicle types. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

CHANIA, GR - Reviewed by ION VICTOR - 16 August 2021

" AutoEurope did not inform me clearly and in advance of this "2 hours maximum" pickup condition, as I would have expected from a reliable and professional intermediary. Only after reading the small print of the terms of conditions in full did I manage to find this clause hidden among many others. The clause also states that it would not apply due to "force majeure", which was never mentioned by the AutoEurope representatives on the call (even if I was late due to a flat tyre, as explained in detail). I was not given any meaningful explanations or alternative solutions during the calls with AutoEurope, other than rebooking from another company for twice the price (while losing only part of the already paid amount), which is - obviously - not a serious alternative. After explaining the situation in detail, I received an email from AutoEurope on 20 July that you will look into the issue and get back to me, which did not happen even after a month. I am still waiting for your reply. Thank you! "

" I rented a car through Auto Europe (from the provider Green Motion) with pick-up in Chania Airport on 18/07 at 13:00. Due to some exceptional and unforeseen circumstances (a flat tyre I had with another car which we rented in Heraklion for only 2 days, and which I had to drop off at Chania Airport before picking up the car from Green Motion), I was 1h45 mins late at the counter of Green Motion (14:45 instead of 13:00). After having queued outside for around 45 mins, when I finally got to the desk I was informed that my reservation was cancelled in their system at 15:00 and that they cannot offer me any other solutions or alternatives. They told me to contact AutoEurope and they laughed in my face, basically throwing me out of the office since "there are other people waiting". I immediately contacted AutoEurope by phone (several times) and you pointed me to a clause in the contract setting out the 2h delay. I asked Auto Europe to explain to me the reasons for cancelling the entire contract (for 2 weeks) if I arrive with a slight delay at the counter, since there are no potential damages for either Auto Europe or Green Motion, as the car was fully paid by me in advance for 2 weeks (not 1-2 days...). Since the car is already paid in advance, the car rental company could simply keep it for hours or even days in the parking, without any cost. This seems to me as an obviously abusive clause in a consumer contract, which does not justify the retention of a 2-weeks rental fee (EUR 450). Perhaps an administrative penalty (at most) would have been possibly proportionate. Auto Europe also refused to explain anything more than Green Motion and informed me that I am not entitled to any reimbursement. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

RHODES, GR - Reviewed by JOZSEF - 11 August 2021

" I paid for Auto Europe for rental with Full Insurance, but I had to pay Euro 175,- at Green Motion office to get it. "

" No comment "

Value for Money: 5
Efficiency of Counter Staff: 4
Expediency of Drop-off: 3
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by SIMON - 05 August 2021

" All fine "

" The car was old, and quite dirty, and overall not in the best state. Location very far off the airport. Shuttle was not ready when we arrived. Staff said that they waited at the given time, but they did not see us. Makes sense, since our flight was delayed, but we provided our flight Info, so our delay should not have been a surprise to them. Against what was written on our voucher, the Security deposit was not just simply „blocked" on my credit card, we were asked to pay the amount in full, which then would be refunded. This way I had to pay more, because of additional exchange rates and fees etc. Drop off of the car on the other side went smoothly. "

Value for Money: 4
Efficiency of Counter Staff: 5
Expediency of Drop-off: 8
Condition of the Vehicle: 2

THESSALONIKI, GR - Reviewed by THEOFANIS - 22 July 2021

" No problem. "

" All good. "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 8

HERAKLION, GR - Reviewed by PETER - 19 July 2021

" I inquired with Auto Europe about the possibility of a one day refund since I had to return the car one day earlier but was told that it wasn't likely though I could try to send in an after drop off request via their website. "

" Very pleased with one exception: due to an emergency back home, I had to return the car one day earlier but wasn't able to get a refund for that one less day. "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 9

ZANTE, GR - Reviewed by JEREMY - 15 July 2021

" Can't complain "

" Got a bad car but the reason was fair "

Value for Money: 7
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 3

CORFU, GR - Reviewed by MICHAL - 14 July 2021

" - "

" - "

Value for Money: 5
Efficiency of Counter Staff: 4
Expediency of Drop-off: 4
Condition of the Vehicle: 4

HERAKLION, GR - Reviewed by KRISTAPS - 10 July 2021

" - "

" Car was clean from inside, but quiet old and if you drive more tham 100 km/h, some sounds came from motor or wheels. On second day i noticed some rope wars from a car.... "

Value for Money: 6
Efficiency of Counter Staff: 9
Expediency of Drop-off: 5
Condition of the Vehicle: 2

THESSALONIKI, GR - Reviewed by PANAGIOTIS - 07 July 2021

" Kindly suggested checking the services provided by the rental enterprises you work with and guarantee them. "

" I thought that had booked a Hyundai i30 or similar. Yet I received a Nissan Note, which I do not consider similar. Moreover, I had to wait for 1 hour 40 minutes to prepare a just returned car. The car could not be considered- under any circumstance- clean or disinfected. Also, it seems to have an electrical issue in main dashboard and did not have all-time A/C or radio. I found the personnel of Green Motion, not professionals enough. If needed I can provide various photos/videos of the vehicle rented. "

Value for Money: 5
Efficiency of Counter Staff: 4
Expediency of Drop-off: 3
Condition of the Vehicle: 4

CHANIA, GR - Reviewed by KATARÍNA - 07 July 2021

" I will be more than happy, if I could get my money back. For me the amount of 190€ is pretty much. If there is any chance to refund, I will appreciate that very much. Thank you. "

" Our experience is extremly bad. When we came to the office to pick up the car, there was a very mean and rude lady named Chara. She started to process our reservation and asked for the credit card. Because mine have just expired, we gave her my friend´s card. She refused to take it. We started to ask what possibilities we have to solve this situation. She was just repeating that she will not give us the car and that the main driver needs to be the person who has the credit card. I have asked her if I can not pay by cash. Her answer was no. I repeat, she was extremly mean and rude. No will to help. She almost kicked us out with words "Go and call to the Europacar and try to solve it with them". So we left and that is exactly what we did. We called the Europacar, where there was a very nice and polite man who changed the main driver´s name and sent us back to the office. We came to the office and the lady (Chara started to talk to her colleague that she should not speak to us (she didn´t know that we speak Greek, so we understood what she was saying), because she already cancelled our reservation. My friend gave her the new voucher with the new main driver and she started to yell that she already have cancelled the reservation, because we left for 2 hours. And that was a lie. We left maybe for 15-20 minutes, just to proceed the phone call and we immidiately went back. So the result was - our reservation was cancelled, I have paid for the car, we didn´t have the car and we were kicked out with no will to help. It was ridiculous and absurd. At the office of another rental company, where we rent a car after Chara´s approach, we were said, that we are already the second or third case from the same day with the say problem. So if this is the business model of the comany, then it is wordless and very sad. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

CHANIA, GR - Reviewed by HADRIEN - 30 May 2021

" Always smooth "

" Very friendly and professional "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by IOANNIS - 13 May 2021

" Great variety and prices compared to many other similar sites "

" Small pick up delay at the airport and also a small delay at check in in the office. Other than this, everything else ran smoothly. "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by STYLIANOS - 13 May 2021

" Very satisfied with Auto Europe as always! "

" Because I had a morning flight I had to deliver the car at 3 o clock in the morning. I contacted the office and they told me that the office is not open and I should leave it in the airport parking and leave his keys under the mat together with 40 euros for parking costs and out-of-hours delivery costs. According with my reservation from auto europe the office must be open Mondays to Sunday all day! Very bad drop off experience! "

Value for Money: 5
Efficiency of Counter Staff: 5
Expediency of Drop-off: 1
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by GEORGIOS - 21 April 2021

" Very good "

" Very good "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 7

ATHENS, GR - Reviewed by VLADIMIR - 27 October 2020

" Covered ~1700 km in 2 weeks between Athens - Kalamata - Nafplio - Delphi - Athens. "

" We got to the Athens Airport, called the Green Motion (direct number from a YouTube video), were picked up in 10 minutes. Got to the agency, did the formalities, paied the 992 EUR with the credit card, got the car and drove off. On the return day, we drove back to the agency, returned the car, we were credited back 992 EUR to the credit card and we were dropped off at the airport. No problems what-so-ever. I can recommend Green Motion Athens Airport. Car was fairly used but functional. However, the rental was cheap so you get what you pay for. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

HERAKLION, GR - Reviewed by LUC - 25 October 2020

" A better system without caution "

" I would be better to work with fuel full/full "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

THESSALONIKI, GR - Reviewed by ROBERT - 06 October 2020

" N/A "

" no problem "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by SERGEJS - 26 September 2020

" Quick pick up and dropp-off procedure, nice car as expected. Friendly staff. "

" Fuel policy would to be nice to change full to full. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

KOS, GR - Reviewed by ALEXANDRA - 25 September 2020

" We have booked a car in the mini category (vw up or similar) and got a car in the super mini category instead, although we have specifically asked for a smaller vehicle. They claimed that the car we got was the only available at the time. If so, they shouldn't have declared that they had smaller cars available. "

" Mediocre "

Value for Money: 5
Efficiency of Counter Staff: 5
Expediency of Drop-off: 7
Condition of the Vehicle: 5

ATHENS, GR - Reviewed by IOANNIS - 13 September 2020

" Competitive prices, big choice of cars and prices.... "

" The interior of the vehicle was not clean enough. I found garbage underneath the driver's seat from the previous customer. Also, the exterior was dirty at some spots. Apart from this, everything else ran smoothly... "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 7

ATHENS, GR - Reviewed by MIRJAM - 19 August 2020

" - "

" Wir haben sehr schlechte Erfahrungen gemacht mit Green Motion! Wir (3 Frauen - Alter 25/26) haben aufgrund des Zustandes des 1. Autos (zu wenig Luft im Reifen, viele Dellen & Kratzer) dieses nicht genommen. Der Mitarbeiter war völlig inkompetent & wir mussten 1.5h warten, bis wir schlussendlich fahren konnten. Bei der Abgabe waren 2 Mitarbeiterinnen. Eine war sehr freundlich, mit ihr hatte ich bereits telefoniert. Die andere war sehr gestresst & unfreundlich. Pluspunkt: Gratisfahrt - zum Flughafen. Kann Green Motion überhaupt nicht empfehlen & würde nie mehr dort buchen! "

Value for Money: 3
Efficiency of Counter Staff: 2
Expediency of Drop-off: 2
Condition of the Vehicle: 6

THESSALONIKI, GR - Reviewed by ZACHARIAS - 03 August 2020

" Very long time to have the contract ( about 35 min) and greenmotion was not able to provide a certain solution soon. Very Bad services! "

" The car was an awful old fiat with very bad colour condition and dirty seats! The fiat brand sign was failed and when I asked to have another car they denied! Finally they gave me another one, after an hour and a half. Awful welcome office. "

Value for Money: 4
Efficiency of Counter Staff: 8
Expediency of Drop-off: 3
Condition of the Vehicle: 1

THESSALONIKI, GR - Reviewed by EVANGELIA - 26 July 2020

" Very useful web site "

" a few hours delay,( 5.30pm and not 12.00am) due to my fault, cost me over 100euro, much more the whole days renting cost. The delay penalty should be by hours of delay, and not punishing. From my experience from GREEN MOTION UK, was much more better, as a tourist. This never happened!!! thank you "

Value for Money: 4
Efficiency of Counter Staff: 10
Expediency of Drop-off: 2
Condition of the Vehicle: 10

THESSALONIKI, GR - Reviewed by GEORGIOS - 12 March 2020

" o "

" The staff was very good and proposed to change the car for more convenience. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by EVANGELOS - 09 March 2020

" THEY ARE VERY KIND WITH VERY GOOD CARS AND LOW PRICES. "

" THEY ARE VERY KIND WITH VERY GOOD CARS AND LOW PRICES. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by SMARIANAKIS - 15 February 2020

" BROKEN MIRROR, UNWASHED CAR, SCRATCHES EVERYWHERE, NEVER AGAIN "

" THE WORST COMPANY EVER "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 2
Condition of the Vehicle: 1

THESSALONIKI, GR - Reviewed by DEYAN - 29 January 2020

" Very good customer service and easy to book and pay. "

" Very good customer service "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 6

ATHENS, GR - Reviewed by SOFIA - 23 January 2020

" I am a client of Auto Europe the last years. I am very satisfied with the reservations, the service and the companies they work with. "

" Really vriendly employees, service of high quality, I am super satisfied with this company. Although they are located out of the airport, they are always on time to take you and to bring you back. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by EVANGELOS - 15 January 2020

" Excellent experience with kind personnel ! "

" Very kind personnel ! Nice cars ! Nice company ! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by KASIM - 19 December 2019

" everything ok "

" everything ok "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by MOHAMED - 11 December 2019

" Great! "

" Great! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by KYRIACOS - 09 December 2019

" Seamless service. "

" Seamless service. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by PANAGIOTIS - 06 December 2019

" Everything worked well. Value for money "

" The staff was really helpful and kind "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

CORFU, GR - Reviewed by YVONNE - 11 November 2019

" We use this servis often, usually satisfied. "

" I was told the tank is 7/8 full. In reality it was only 1/2 full. I am not used to situation that the tank is not completely full. "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by SOTIRIOS - 08 November 2019

" The delay of the booking confirmation is a problem "

" Cool company I suggest thAT. I asked for an extention of the rental period for 5 days and they tried to sell me 50% over their web price. I denied and they didn t even tried to sell in their regular price. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 7

LEFKADA, GR - Reviewed by CLEMENT - 29 October 2019

" I was very happy with the experience,first time I have used Green Motion in greece,can recomend. "

" The car was as described,clean and with only a few thousand kilometers on the clock all equipment working well. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by AGNIS - 22 October 2019

" It is not the first time I choose this company. Service always is the best! "

" I can tell all the best about this company. Puck up was fast and drop off was without any problems. Staff was polite and friendly. Car was in very good condition and with only 14 000 km on odometer. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by JOHAN - 19 October 2019

" No comments "

" Efficiency at pick-up was reasonable. Staff looked tired. Car was good. At drop off we asked for an signature that the car had no new scratches. The person refused the first times I asked. Only after insisting he signed. Strange procedure "

Value for Money: 6
Efficiency of Counter Staff: 6
Expediency of Drop-off: 6
Condition of the Vehicle: 8

LEFKADA, GR - Reviewed by MICHAL - 25 September 2019

" good price but the service at car pick up and return was not that good "

" I have provided all my personal data when I did the booking but the counter staff had to type them into the system again. They said the data were not transferred to their system. When returning the car I was waiting in line at least 30 minutes as there were 2 people picking up their cars which took long time. "

Value for Money: 5
Efficiency of Counter Staff: 7
Expediency of Drop-off: 3
Condition of the Vehicle: 7

HERAKLION, GR - Reviewed by VIATCHESLAV - 22 September 2019

" Bed vision "

" I came from Canada, my drivers license was not accepted as international. I did cross the road and any other company was providing you with a car with no hassle. I did book car online and was charged fool amounts "

Value for Money: 2
Efficiency of Counter Staff: 2
Expediency of Drop-off: 1
Condition of the Vehicle: 1

ATHENS, GR - Reviewed by GIUSEPPE - 21 September 2019

" My experience with Auto Europe is quite negative because you aren't yet answered at my previous emails "

" The only critical is Green Motion isn't in the airport "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

CORFU, GR - Reviewed by PAUL - 19 September 2019

" Excellent, as always "

" Very good service. I would recommend "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by SERBAN - 16 September 2019

" Horrible "

" Junk cars, absolute junk, total ripoff. We rented a new Opel Zefira (presumably) and we got a 20 years plus junk of Fiat Doblo. A huge scam !!! "

Value for Money: 2
Efficiency of Counter Staff: 3
Expediency of Drop-off: 2
Condition of the Vehicle: 1

HERAKLION, GR - Reviewed by PORUTIU - 12 September 2019

" I made a reservation for a car , i've paid the price but when i've arrived to the pick-up point i didnt receive the car . The problem was that the credit card wasnt on the driver name . So i' ve paid for something that i didnt receive !!!!!!! I am very disapointed with your company. The clause about the credit card was only in the voucher , voucher that i received a few day before my living "

" I made a reservation for a car , i've paid the price but when i've arrived to the pick-up point i didnt receive the car . The problem was that the credit card wasnt on the driver name . So i' ve paid for something that i didnt receive !!!!!!! I am very disapointed with your company. The clause about the credit card was only in the voucher , voucher that i received a few day before my living "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 1

HERAKLION, GR - Reviewed by STEFAN - 12 September 2019

" the experience with greenMotion was ok, except blocking my money until now for more than 4 days after dropoff, and the reason I'm having a problem with your website, was the fact you promoted free child on rental and I had to pay for it at the counter... "

" the experience with Green Motion was ok, the car was almost new, the pickup and drop-off was very quick and flawless. the amount of 800 euro it is still blocked on my card, and there are already 4 days since I've dropped off the car in very good conditions. another unpleasant surprise was me having to pay 50 euros for the child chair, and you promoted this on your site as a free feature. "

Value for Money: 7
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by ALESSANDRA - 05 September 2019

" Nice experience I'd recommend it "

" They are efficient and kind. Our vehicle was old but it worked without problems "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

ATHENS, GR - Reviewed by ISABEL - 04 September 2019

" Excellent vehicle and great value for money. "

" Great value for money. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

THESSALONIKI, GR - Reviewed by ISAAC - 20 August 2019

" They gave us their oldest car they had on their Fourpark... they car was litteraly falling appart. Besides that the staff was extremly unprofessional. It took us almost 3 hours to get the car after we arrived at the Airport .It was a horrible expirience with greenmotion! "

" They gave us their oldest car they had on their Fourpark... they car was litteraly falling appart. Besides that the staff was extremly unprofessional. It took us almost 3 hours to get the car after we arrived at the Airport .It was a horrible expirience with greenmotion! "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

ATHENS, GR - Reviewed by SOKRATIS - 14 August 2019

" Checking and booking with autoeurope was easy. As always check the small letter of the particular rental company as the problems are in the small letters. "

" The car was in a good state. Clean on the inside, not so clean on the outside. I found it strange that I was instructed to fill myself the damages form without the assistance of an employee. The engine key could not open the door and could only use the remote button. When I asked the employee at the desk what would happen if the battery died, I was told that I could go to a store and buy a new one and they would refund me... I wonder how many battery stores are in the middle of a highway or a beach if I decided to make a stop. Other than that the car was in a good state and was excellent value for money considering the season. Drop off was quick with no issues. Front desk employees both at pick up and drop off were not the most engaging and happy ones... probably because they were alone? Just be prepared for a sort of grumpy reception. "

Value for Money: 8
Efficiency of Counter Staff: 7
Expediency of Drop-off: 9
Condition of the Vehicle: 8

HERAKLION, GR - Reviewed by ZELJKO - 08 August 2019

" Quick and straight forward pickup of the car, no hassle about additional insurance, car clean and in excellent condition, drop off super quick. Nothing to complain about. "

" Quick and straight forward pickup of the car, no hassle about additional insurance, car clean and in excellent condition, drop off super quick. Nothing to complain about. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

THESSALONIKI, GR - Reviewed by MIHAI VLADIMIR - 21 July 2019

" Overall bad experience: long waiting time, old car. "

" We waited 1,5 hours to meet with the contact person and then the car assigned to us did not start so another 30 minutes until another car was found. Really old and not in the best condition. Also, only one person was available to take care of the paperwork as well as driving the shuttle to and from the airport. "

Value for Money: 4
Efficiency of Counter Staff: 2
Expediency of Drop-off: 9
Condition of the Vehicle: 2

KEFALONIA, GR - Reviewed by PANAGIOTIS - 20 July 2019

" No complain "

" I had a late flight and the arrival delayed 2 hours. All the airport car rental companies were there except Green Motion. I found a cell phone number in google and I called ant they told me this was my fault bec I didnt call them for the flight delay. I told them that they knew about it and in my PREPAID BOOKING there was a flight number so since they are a AIRPORT OFFICE not a CITY OFFICE they shoul know and wait for me as all the other rental companies did. Then they told to take a taxi home and return next day to pick up my car if they dont rent it to someone else. MY PREPAID CAR. After that they told me not to bother them such a late hour(IN A BUSiNESS NUMBER I GOOGLED!!!!!). So they left me in the airport after midnight to call a taxi for Fiscardo and back the next day wich means 160Euro cost for me. I found out that Kefalonia Airport office did this to other customers too. I publish my story everywhere so other people know about what Green Motion does. THEY ARE CROOKS. I'm waiting for your comments. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by KYRIAKOS - 15 July 2019

" The experience at pick-up was very bad. Otherwise, the vehicle was reasonably satisfactory. "

" The vehicle was delivered unwashed and not clean inside. It had scratches all round which were not marked in the document provided and had to look for them with our smartphone torch. The windscreen was broken; this was marked in the document provided. The pickup at the airport was delayed by at least 20 minutes. "

Value for Money: 3
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 4

HERAKLION, GR - Reviewed by CHRISTIANOS - 11 July 2019

" Please send my money back for the car I payed and never get it! "

" Terrible experience. I payed for the car and when i went ti Herakleion airport to get the car, they asked me a credit card that i don't have. They said that they cannot give me the paid car.I lost my money and i should oay another company to rent a new car! I sent an email to your company to ask my money back but you answered me that this is not possible! Terrible experience! "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

RHODES, GR - Reviewed by RALITSA - 03 July 2019

" They blackmail people for money either with insurance or false damages. There are over 200 negative reviews for this company on the Internet and I'm honestly amazed autoeurope partners with them "

" Scammers is the only word that comes to mind and even that is an understatement. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

ATHENS, GR - Reviewed by NEOPHYTOS - 25 June 2019

" excellent service "

" excellent service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by LINAS - 25 June 2019

" Ok "

" Everything is OK. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

VOLOS, GR - Reviewed by PETRUS - 20 June 2019

" good and quick service "

" ... "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

RHODES, GR - Reviewed by FRANK - 19 June 2019

" .. "

" ... "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by STEFANO - 19 June 2019

" Q "

" It was ok, but they give the car with a quarter tank and you have to return it with a quarter tank... "

Value for Money: 7
Efficiency of Counter Staff: 7
Expediency of Drop-off: 7
Condition of the Vehicle: 8

RHODES, GR - Reviewed by ANDREI - 10 June 2019

" in General, all is well, but very persistently offer additional paid services and additional insurance scaring that no insurance is not included in the rent. It's been a week since I got bail. In General, I recommend. "

" in General, all is well, but very persistently offer additional paid services and additional insurance scaring that no insurance is not included in the rent. It's been a week since I got bail. In General, I recommend. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KOS, GR - Reviewed by AHMET TAYFUN - 10 June 2019

" Autoeurope customer service do job very well "

" My voucher confimated , inc. pick-up Kos airport and drop off Kos city office. When I was in Kos airport meet with green motion office. I completed my reservation formalities . They said me , not drop off in Kos City office you must be come back Kos airport office because of Kos city office closed 2 years ago. I dont want go airport because I go to Bodrum Turkey by ferryboat. I come back Kos airport forcedly and taxe a taxi to port. , its cost about 37 € extra payment for taxi "

Value for Money: 2
Efficiency of Counter Staff: 4
Expediency of Drop-off: 1
Condition of the Vehicle: 4

THESSALONIKI, GR - Reviewed by STEFANOS - 05 June 2019

" Very good car. Excellent price. Quick procedure of receive and gice te car back. "

" Vexcellent overall Small delay in picking us up. "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 8

LEFKADA, GR - Reviewed by GORDON KERR - 04 June 2019

" All good overall, thank you "

" Easy collection and drop off with pleasant staff on both occasions. Car was pretty tired but ran well and was completely reliable. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

RHODES, GR - Reviewed by DARIA - 04 June 2019

" The rental was far away from the airport. When transferring there didn't introduce the baby chair Didn't help with fixing the baby chair saying "I don't have kids so I don't know" I emailed them asking if the safety bag could be disabled for the baby cradle on the front seat, they said yes. In fact - no Didn't accept my relatives credit card and my debit card - insisted that I paid full insurance price "

" Didn't help with fixing the baby chair saying "I don't have kids so I don't know" I emailed in advance asking if the safety bag could be disabled for the baby cradle on the front seat, you said yes. In fact - no "

Value for Money: 2
Efficiency of Counter Staff: 2
Expediency of Drop-off: 1
Condition of the Vehicle: 10

RHODES, GR - Reviewed by ARVYDAS - 27 May 2019

" Using AUTO EUROPE for a second time, again no problem. Will definitely use again "

" Friendly staff, good value for money. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

MYKONOS, GR - Reviewed by HANS-JÜRGEN - 16 May 2019

" The problem with the disacknowledgement of your insurance should quickly be solved! "

" it is always the same problem with the insurance. The booked insurance ist not accepted by the this (and others) rent-a-car company (ies). They force you to provide € 860 damage fee, if not, you could only buy their insurance at a rate of €18/day or leave it! "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

KEFALONIA, GR - Reviewed by MARIA - 08 May 2019

" Read very well the small letters!!! It can cost you an extra rental!!! "

" Very dissatisfied with the late fee due to plane delay. But the staff was helpful. "

Value for Money: 6
Efficiency of Counter Staff: 7
Expediency of Drop-off: 6
Condition of the Vehicle: 5

ZAKYNTHOS, GR - Reviewed by ANNE - 06 May 2019

" When I booked the car 1 day before travelling the site would not confirm the booking and said I would be notified. I think that instant confirmation is essential so perhaps you need to look at this. Otherwise the site is easy to use. You need to make the terms & conditions more explicit in relation to each supplier you use as at present they are very generic and do not always apply as detailed. Overall I would probably use you again but with some caution. "

" Overall my experience was ok but the car was tired; the clutch was slipping, the tyres were quite worn and the drivers seat was torn . It is my view that as I was hiring out of season and the rates were cheap I was given 'any old banger'. Also, despite taking the extra insurance through Auto Europe I still had 806 euro blocked on my credit card. The Station Manager explained that it was because I had taken Auto Europe Insurance and not Green Motion - I think this needs to be made explicitly clear on the website. When I returned the car the Manager I dealt with then was very pleasant, he quickly checked the car over and signed my paperwork to say that everything was OK - I think this is very important as once you have left you have nothing to argue with. I was all done and away across to the terminal building in under 5 minutes. I'd think long and hard about using GM again. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 8

THESSALONIKI, GR - Reviewed by PAVLOS - 28 March 2019

" The car was old in bad condition and many many scratches!!! "

" It was the worst car that i have ever sent in my life!!! "

Value for Money: 3
Efficiency of Counter Staff: 8
Expediency of Drop-off: 7
Condition of the Vehicle: 1

HERAKLION, GR - Reviewed by KONSTANTINOS - 22 January 2019

" absolutely no problem "

" .. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

THESSALONIKI, GR - Reviewed by DIMITRIOS - 12 January 2019

" I will come back "

" Great service "

Value for Money: 10
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 7

ATHENS, GR - Reviewed by GERASIMOS - 06 January 2019

" very satisfied with the whole experience. "

" professional and friendly "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by EFIMIA - 29 December 2018

" Nice cheap car rental "

" Cheap rental , expensive blocking for security but they unblock them after 3 days after drop off. Very nice car. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by GEORGIOS - 13 November 2018

" it was worth it for that price "

" the car was old but it was ok "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 8

HERAKLION, GR - Reviewed by KYRIAKOS - 02 November 2018

" Our experience was positive and we will call you again the next March at Chania. Thanks "

" They gave us fault information about the deposit of fuel ( almost full ). After 25 Klm appeared sign that need fuel. They asked excuse after calling them and all o.k "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by JANOS - 27 October 2018

" / "

" The precharge amount listed on the confirmation was different (approx. 100 €) higher than the actual amount at the office. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 7
Condition of the Vehicle: 10

HERAKLION, GR - Reviewed by KELD - 26 October 2018

" N/A "

" N/A "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KEFALONIA, GR - Reviewed by VEIKO - 15 October 2018

" n "

" n "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 3

RHODES, GR - Reviewed by KJETIL KNAUS - 12 October 2018

" Very good "

" A warning lamp on in the instrument panel. Otherwise fine. Very friendly and helpful service! "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

PREVEZA, GR - Reviewed by AMANDA - 10 October 2018

" I would share autoeurope, but not Green Motion. The issues were not with Autoeurope, however I am more distrustful of AutoEurope now. IE: How do you quality assure the companies you represent? "

" We have rented many many cars over the years. This was our first experience with Green Motion and unfortunately, it was a negative one. After getting to the counter and giving our booking info to the agent, we waited 1 hour and 45 minutes minutes to finally get into our car. After this, the GPS didn't work and it took another 10 minutes for them to agree to give us a new one. In the meantime, an agent blocked our car with another vehicle and we couldn't leave. When all was said and done, it took us as long to get the car and leave the airport as it did for us to fly in from Berlin. To compare, I have never spent more than 20 minutes to pick up a rental. Additionally, the car smelled of cat urine. The seats were massively stained with salt water, the car was very dirty and had garbage in the doors. It was shocking. But after already waiting hours to get going, we just went with it. "

Value for Money: 2
Efficiency of Counter Staff: 1
Expediency of Drop-off: 8
Condition of the Vehicle: 1

SAMOS, GR - Reviewed by ALEXANDRA - 07 October 2018

" I will not give any opportunity to tend a car from green motion. It was a very unpleasant experience. I am very sorry for their level of services. "

" Employees are not trained to manage clients. Procedures are not followed by the staff. Such us Vehicle condition Report form that I have request to be filled and the employee denied to do it. He said that the car is new and clear but the car was marked in at least 4 points . The cabin lights was not working . "

Value for Money: 2
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 4

RHODES, GR - Reviewed by NORBERT - 05 October 2018

" Perfect service, best price "

" Material not 100% Check in in airport not easy to find Shuttle before getting car "

Value for Money: 7
Efficiency of Counter Staff: 7
Expediency of Drop-off: 8
Condition of the Vehicle: 7

ATHENS, GR - Reviewed by TIBI - 24 September 2018

" I already did this The main problem is that that are not the same class, Fabia is supermini and Hyundai is bigger, so I feel that the difference in price is not justified. "

" You offered me at a small difference of money a Hyundai i30 and I got a Skoda Fabia. The staff told me that they don't even have a Hyundai i30. The main problem is that that are not the same class, Fabia is supermini and Hyundai is bigger, so I feel that the difference in price is not justified. "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 5

KEFALONIA, GR - Reviewed by IAN - 22 September 2018

" . "

" I choose a Hyundai i30 and I get a Suzuki Baleno. Isn't the same category, is it? "

Value for Money: 7
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 6

HERAKLION, GR - Reviewed by THOMAS - 20 September 2018

" Perfect. "

" Good staff, good car, great rate! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MYKONOS, GR - Reviewed by ALEXIA - 16 September 2018

" . "

" . "

Value for Money: 7
Efficiency of Counter Staff: 6
Expediency of Drop-off: 9
Condition of the Vehicle: 7

THESSALONIKI, GR - Reviewed by BLANKA - 13 September 2018

" The overall experience with car renting was very good. Since all turned out well also waiting and little misfortunes with navigation became a part of the charm of travelling in Greece. "

" Experience with staff was overall very good. There is small room for improvement. Since coming out to arrival hall was a bit delayed there was no member of Green Motion waiting for me. Other representatives of car rentals were waiting for their customers for all the time I was waiting. It took several calls and 40 minutes for me to be picked up from the airport and taken to the Green Motion office. When dropping off the car, navigation took us to the wrong location even though the address was inserted correctly; additional call to the office was needed to switch to Google maps navigation where we blindly chose one of 2 Google maps given addresses for Green Motion, luckily it was the right one. Everything else was very good. The car was in a very good condition. Staff was super nice, relaxed and informative. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 10

RHODES, GR - Reviewed by ANTONIU - 07 September 2018

" Great experience "

" Great service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by PHILIP - 03 September 2018

" Please see notes on the rental for comments about our experience - in a word - awful!! "

" Please take time to look at customer reviews generally about Green Motion - Trust pilot, Tripadvisor and Google reviews say it all. Please also refer to the notes two Autoeuropa customer service reps took on the day of the rental. It does youvas a company no favours to work either such an unethical company ... "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

HERAKLION, GR - Reviewed by ROXANA - 31 August 2018

" always easy and no bad surprises. "

" The windscreen wash liquid was finished right after we rented. And the cord lifting the trunk cover when opening the hatchback was broken. Otherwise everything was great! The staff was helpfull and friendly. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

HERAKLION, GR - Reviewed by EVANGELOS - 31 August 2018

" very good "

" trouble free "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by LOIC - 21 August 2018

" All good with Auto Europe. "

" Poor reception of the customer by the agent when picking up the car. Little patience. - No office at the airport. Little explanation of the caution system. FYI 1160 euros blocked by their bank for 3 weeks!!!! - Amazing. "

Value for Money: 6
Efficiency of Counter Staff: 5
Expediency of Drop-off: 9
Condition of the Vehicle: 8

KALAMATA, GR - Reviewed by ANDREAS - 21 August 2018

" Impressed with their willingness to help!! "

" Very friendly and efficient people. Excellent service. Excellent car "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HERAKLION, GR - Reviewed by PETROS - 19 August 2018

" It was a professional deal. "

" It was an accurate experience. As it had been described. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

HERAKLION, GR - Reviewed by AMIT - 10 August 2018

" Ok "

" It was ok I havent got the car we booked, but what i got was ok "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 8

RHODES, GR - Reviewed by STEFANOS - 09 August 2018

" The booking from autoeurope was very easy "

" -The place of pick-up and drop-off was not the place that I arranged at the booking. - Allthouht I have 806€ Excess in case of damage, the associate in green motion announced me that the car is not insured at all and if any damage will occured in the car, it should be reimbursed by me by 100%!!! - The same associate treat us with an extraordinary rude and ironic behavior "

Value for Money: 5
Efficiency of Counter Staff: 10
Expediency of Drop-off: 6
Condition of the Vehicle: 8

CORFU, GR - Reviewed by AVNER - 02 August 2018

" I always reserve with Auto Europe and i never had any problem Great company with excellent customer assistance ! "

" I had a very bad experience at the counter . The agent of green motion on duty at this time ask us for the driving licence, and when she looked at it, she said that we need an international one. we explained her that this is an international but she refuses it. We explained her that this is our sixth time in Greece during the last 3 years with the same licence' and this is the first time we had a problem. Fortunatly, at the next counter of Sixt, another tourist from Israel also made a location with the same kind of driving licence without any problem. We ask her to verify with her collegue from Sixt that explained her that the licence is OK . but she didnot accept this. we ask her to phone the manager, and during the phone call, we heard her explaining that we are from Palestine !! we explain her that she is really incult and that we are from Israel, an internationnally recognized state, with an internationnaly recognized driving licence. finally, she accept to rent the car we reserved and paid. It was a very desagreable experience with an obvious stamp of antisemitism. "

Value for Money: 6
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HERAKLION, GR - Reviewed by NISTOR IOAN - 30 July 2018

" For reservation in Greece, Creta EU 14183220-1 I had some problems: When arrived at the rental station the clients were not given the car as the drivers license was only American, not international. Normally, the Greek legislation allows American drivers license. The station didn t allow. As a solution they were willing to add an additional driver, with European drivers license and he would drive the car the whole time, but the agent said this is not allowed by the police. I have tried to speak to the station fo find a solution together so that the clients would have their car, but they didn't want to find a solution. The clients complained the agent was quite impolite, even rude. Finally, after long discutions the clients did not rent the car from this station and paid for another car. Please be so kind and help me return the rental amount to the clients. Please consider they paid more at the other station and they even want the difference back. Also, the other car rental allowed an American drivers license . This was very unpleasant for my clients. Please help me find a solution and return the rental amount to the client. "

" Mr Nistor had some problems with this car rental. I have snd an email to customer support. please help me with this issue. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

HERAKLION, GR - Reviewed by CHRONIS - 28 July 2018

" Dear sirs, Due to a delay of our flight from Athens to Heraklion we arrived at Heraklion airport at around 2:30 pm and in your station (green motion) they informed us that our rental was cancelled and that we should contact you in order to get our money back. Our voucher number was VOUCHER - #14314988 Please contact them to confirm our story. We couldn't have managed to inform your company in time since we were on the plane waiting for instructions due to a mechanical problem. We had a little girl with us and all that misunderstanding caused us a great frustration. Our flight (0Α 306) Olympic air/ Aegean was about to leave at 9:55 am and arrive at Heraklion at 10:45. Finally we managed to fly at 1:45am. Please I would like to know what I should do from now on in order to have my money back. Thank you in advance. Chronis mavroeidis Mob. 0030 6932190444 Dear sirs, Due to a delay of our flight from Athens to Heraklion we arrived at Heraklion airport at around 2:30 pm and in your station (green motion) they informed us that our rental was cancelled and that we should contact you in order to get our money back. Our voucher number was VOUCHER - #14314988 Please contact them to confirm our story. We couldn't have managed to inform your company in time since we were on the plane waiting for instructions due to a mechanical problem. We had a little girl with us and all that misunderstanding caused us a great frustration. Our flight (0Α 306) Olympic air/ Aegean was about to leave at 9:55 am and arrive at Heraklion at 10:45. Finally we managed to fly at 1:45am. Please I would like to know what I should do from now on in order to have my money back. Thank you in advance. Chronis mavroeidis Mob. 0030 6932190444 "

" They didn't help us at all with our problem. They left us with a kid and without a car for our holidays. I have already sent you 2 e-mails for what happened "

Value for Money: 1
Efficiency of Counter Staff: 2
Expediency of Drop-off: 10
Condition of the Vehicle: 1

HERAKLION, GR - Reviewed by MOSHE - 28 July 2018

" The car was fit for our needs, reliable, fuel eco and comfortable. Very good service. Thanks very much !!! "

" The car was exactly for our needs. Great value for our money. The service people were great! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by JOHN - 19 July 2018

" Booking and communication from Auto Europe prior to pickup from Green Motion was excellent. "

" Everything was fine, except when returning the vehicle for inspection, the staff were abrupt and slow in responding despite us parking the car in a proper space as requested on pick up and appeared to prioritise people who dumped the cars in the middle of the driving lane. Also once the inspection had been completed, I asked if I could have some things to say the inspection had been undertaken and everything was OK, and I was told "No". This marred the whole experience of Green Motion "

Value for Money: 7
Efficiency of Counter Staff: 4
Expediency of Drop-off: 3
Condition of the Vehicle: 9

HERAKLION, GR - Reviewed by MIKHAIL - 18 July 2018

" I don`t see any problems from my experience with Auto Europe. Sometimes other brokers give better offers, sometime Auto Europe "

" Very strange system of blocking whole amount of the insurance exclusion. Counter stuff required me to sign their bank check for the deposit without any amount. I refused and after more than half of hour negotiation they wrote in their check amount of deposit with words, that i can go away and cancel ( prepaid by me!!!) renting if i don`t like their rules "

Value for Money: 5
Efficiency of Counter Staff: 2
Expediency of Drop-off: 9
Condition of the Vehicle: 8

HERAKLION, GR - Reviewed by JEAN LUC - 03 July 2018

" i took super coverage on the car on the website, then i was asked again to take it as it was not the assurance from the local rental. very confusing. "

" the Heraklion city office is not in the city. it is 500 metres from the airport and 3 km from the the city center. long walk at the airport drop off parking to the desk in the airport to find someone from green motion, then had to walk all the way back. he had no pen to sign off the documents when returning the car. "

Value for Money: 7
Efficiency of Counter Staff: 5
Expediency of Drop-off: 5
Condition of the Vehicle: 7

ATHENS, GR - Reviewed by MARIANNA - 03 July 2018

" Very friendly stall, the car in good condition !!! "

" Very kind staff, the car in good condition !! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KEFALONIA, GR - Reviewed by GAETANO - 25 June 2018

" Non ho lamentele da inoltrare aspetto solo la restituzione della cauzione Saluti "

" Buona aspetto la restituzione della cauzione "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

CORFU, GR - Reviewed by KEITH - 23 June 2018

" Your system is fine, but do look at the companies you work with. At least on Corfu Green Motion was terrible - not so in other countries. "

" Pick up took almost two hours! ridiculous process and some of the staff were rude. Seemed overworked and victim of unworkable system. Car was unclean, had issues with the suspension and many dents. "

Value for Money: 5
Efficiency of Counter Staff: 1
Expediency of Drop-off: 8
Condition of the Vehicle: 4

CHANIA, GR - Reviewed by ROBERT - 17 May 2018

" I would recommend Green Motion for a car rental. "

" The 806 Euro security deposit is very high. And it still has not been taken off my credit card. This should be done within a day. Since it is put on in minutes it can be taken off at least within one day. "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by DIMITRIOS - 15 May 2018

" Luck of trust for Green Motion "

" Careless and perfunctory delivery of the vehicle, with many mistakes at every level "

Value for Money: 3
Efficiency of Counter Staff: 5
Expediency of Drop-off: 1
Condition of the Vehicle: 3

HERAKLION, GR - Reviewed by NECTARIOS - 12 May 2018

" Never had problems with my rentals through auto Europe and I have better rates. "

" Condition of the car was.not very good. Green motion staff perfect "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by IGOR - 10 May 2018

" Due to bad experience with Green Motions I will not likely to use Auto Europe service in future "

" I need to wait for a trip to office of Green Motion in the airport. After we arrived to the office they said that my credit card is actually debit (I had necessary amount of deposit on the card) and that I should pay additionaly 150 EUR for additional insurance obligatory. Additionaly they offered + 50 EUR for diesel car (in most companies this option is by default). The total cost of rent was about 360 eur, that is much more than offer other car rentals. I didn't refused because it was very inconvienient - I need to return back to the airport to book somewhere else while I was with wife and 1,5 year child. "

Value for Money: 1
Efficiency of Counter Staff: 4
Expediency of Drop-off: 1
Condition of the Vehicle: 1

HERAKLION, GR - Reviewed by EMMANOUIL - 02 May 2018

" Positive, no issues "

" Good service "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 7

RHODES, GR - Reviewed by LABINOT - 27 April 2018

" excellent "

" very nice and easy and simple, friendly staff, everything took really fast. 10/10 "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by DIMITRIOS - 13 April 2018

" . "

" Very dirty car, tires in bad shape. "

Value for Money: 6
Efficiency of Counter Staff: 6
Expediency of Drop-off: 7
Condition of the Vehicle: 5

ATHENS, GR - Reviewed by CHARALAMBOS - 10 April 2018

" - "

" - "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by VLADIMIR - 01 August 2017

KEFALONIA, GR - Reviewed by PANAGIOTIS - 28 July 2017

CHANIA, GR - Reviewed by FRANCIS - 20 July 2017

" I find it easy to book with Auto Europe and they help you find the appropriate car for your needs at the best price. "

" It was the first time I had rented a car from Green Motion and I am very a satisfied with the service. The girl at Chania Airport was very polite and cordial. "

ZAKYNTHOS, GR - Reviewed by THOMAS - 20 July 2017

" I have been using Auto Europe for over two years exclusively now. It is incredibly easy and straight forward to use, and any issues I've had have always been quickly and professionally resolved. I've also never been able to get a cheaper price anywhere else. "

" Service was really friendly and the car was in good condition. The location is a bit of a walk from the airport which could be tricky with lots of luggage, but it's fine with just a little hand luggage. I would use them again. "

SKIATHOS, GR - Reviewed by PET - 17 July 2017

" The people at the car rental in Skiathos were very nice and accommodating. However, I am very disappointed with the company which advertises VW Polo or similar (which was the reason I have changed my initial booking with another provider) and I end up finding out that they don't even have that Brand of cars for hiring in Skiathos! This is deceiving and Auto Europe should mention that to their associates. "

THESSALONIKI, GR - Reviewed by EMMANOUIL - 17 July 2017

" Very good service, nice and helpful; stuff, the car was very good 10 min from the airport, and some waiting time overall I highly recommend green motion "

ATHENS, GR - Reviewed by EROTOKRITOS - 16 July 2017

" Booking was ok but since you are cooperating with Green Motion you should make sure that the terms and conditions are mutual. We had a Collision Damage accident and the agreement was that in such case only the excess amount is to be taken (?806). Although, they freeze the whole amount of our credit card (?2600) that was our only budget for the rest of our trip, without any further notice and they are claiming that we also should provide the whole cost of the car (?6500) at the moment without providing any written proofs of the costs and the damaged caused. Not only that, they left us more than 300km away from Athens and cancelled immediately the contract two days before the expiry date and didn't provide another car as they should have. "

" Terrible experience. Unfortunately we had a Collision Damage accident 300km far from Athens and their approach was so unprofessional. After noticing them immediately it took 3 and half hours to send road assistance. In oppose of the agreed contract and insurance that in such case the only amount to be taken is the excess (?806) they directly blocked our credit card which contained our only budget for the rest of the trip (?2600) and claimed orally without any written proofs that we should provide the whole cost of the car immediately (?6500). They cancelled the contract without any further notice 2 days before it's expire and didn't provide another car as they should have. We won't prefer Green Motion again and wouldn't suggest it. "

ATHENS, GR - Reviewed by MARIA - 22 June 2017

" Everything was great from the person that picked us up from the airport to the lady in the reception that was very pleasant and helpful. The car was brand new and in excellent condition. The only thing that was disappointing was the lady at the reception on the day we returned the car -19/06/2017 in the afternoon. She was very rude and even claimed that we damaged the car without noticing the marks the previous lady made upon pick up. Such a shame to ruin customer service at the end. Overall experience very good but the company should consider our remarks for that specific lady at the reception. Thank you "

SKIATHOS, GR - Reviewed by EVANGELOS - 07 June 2017

HERAKLION, GR - Reviewed by STEPHEN - 01 June 2017

" The car had a worn out clutch an failed in about 50K. They charged me for the repair which I have disputed through the credit card company. I have owned cars with clutches and never had a problem. They have never responded to my complaint that I lodged when I returned the car (I gave they a written statement). "

" The car had a worn out clutch an failed in about 50K. They charged me for the repair which I have disputed through the credit card company. I have owned cars with clutches and never had a problem. They have never responded to my complaint that I lodged when I returned the car (I gave they a written statement). "

RHODES, GR - Reviewed by SULEV - 18 May 2017

" Easy and comfortable. "

" Service was pleasant and the car was good. "

ATHENS, GR - Reviewed by JANUSZ - 06 May 2017

" I was cheated by provider. I booked VW Passat (or similar). I received Skoda Rapid and was told it's similar. Maybe similar but smaller. Price should be as well similar but smaller. Other than that all was OK ;) "

ATHENS, GR - Reviewed by JEAN-EDOUARD - 27 April 2017

" Although the offices are not located inside the Athens International Airport, a shuttle is provided to drive you to the rental desk. Staff is quite acomadating regarding the car's return hours, always ready to help you for directions to Athens and around and not overzealous as far as pushing for premiums and extras are concerned. A successful experience . "

CORFU, GR - Reviewed by JUAN MANUEL - 24 April 2017

ATHENS, GR - Reviewed by MARIOS - 20 April 2017

THESSALONIKI, GR - Reviewed by CHRISTOS - 05 April 2017

THESSALONIKI, GR - Reviewed by ELEFTHERIOS - 02 March 2017

THESSALONIKI, GR - Reviewed by IOANNA - 20 January 2017

" It's nice to do business with you. In one case i needed immediate response from the help desk, well i've got within minuts. "

" Car was a little bit outdated, "

THESSALONIKI, GR - Reviewed by DIMITRIS - 09 January 2017

" the car was very old and the maintenance of the existent "

THESSALONIKI, GR - Reviewed by CHRISTINA - 27 December 2016

" I canceled the rental, as I was not satisfied from the services provided by the car rental company during pick-up procedure of the car. However Auto Europe refused to reimburse the paid amount, not even a part of it! "

" No road assistance, inproper behavior, not professional at all !!! NOT RECOMMENDED!!! "

THESSALONIKI, GR - Reviewed by SPYRIDON - 21 November 2016

THESSALONIKI, GR - Reviewed by ELEFTHERIOS - 01 November 2016

CHANIA, GR - Reviewed by YUTA - 26 October 2016

" I had a problem with finding the rental car office. Auto Europe should show a detail description / map how to get an office. "

" The fuel tank was not full but half full. I don't like this "strategy". We lose some money if you charge more than half or get a penalty if less than half. "

ATHENS, GR - Reviewed by VASILEIOS - 21 October 2016

HERAKLION, GR - Reviewed by BERNARD - 18 October 2016

" The Green Motion rule about gas tank level is : Receive the car with the tank 1/4 full and return it at the same level. Which is impossible. "

KEFALONIA, GR - Reviewed by JUSTAS - 12 October 2016

" Smooth and easy "

" Good service "

CHANIA, GR - Reviewed by PANAGIOTIS - 10 October 2016

CHANIA, GR - Reviewed by IOANNIS - 10 October 2016

CORFU, GR - Reviewed by JAKUB - 09 October 2016

" Did not want to unblock 750 ? on my credit card after car return. I have still this reservation pending on my credit card. Car was fine. "

ATHENS, GR - Reviewed by BOGDAN - 06 October 2016

THESSALONIKI, GR - Reviewed by MASSIMO - 06 October 2016

" Generally works very well "

THESSALONIKI, GR - Reviewed by CHARALAMPOS - 05 October 2016

" The branch was not located at the airport, but it was 5-10 minutes far away by car. Although, we were transferred there by Green Motion staff, we had to deliver the car back there and not at the airport as the deal had it. "

ATHENS, GR - Reviewed by ANAGIOTIS - 03 October 2016

" I was planning to contact you but first I had to contact with my lawyer. I arrived at the airport at 21.10 as planned but the transfer came half an hour later,when I went to their office they told me I had to pay another 25 euro because of late pick up which was something I wasn't informed at the first place.Overall they charged my another 500 euro for a damage I didn't do I can't write the hole story so please contact me at +306943905515. "

ATHENS, GR - Reviewed by RODRIGO - 30 September 2016

THESSALONIKI, GR - Reviewed by CHRISTOS - 23 September 2016

" Although the staff was helpful enough and very polite, the car was old, many scratches on the exterior. Not stable in the highway. The steering wheel was shaking at 110 km and above "

THESSALONIKI, GR - Reviewed by SERGE - 13 September 2016

" Service très bien. "

" Une veille voiture, avec beaucoup de griffes et coups, consommation énorme (14l/km) , intérieur usé... pour moi le véhicule à 133.000km ou plus. une Fiat Palio très mauvaise. "

THESSALONIKI, GR - Reviewed by NICOLAOS - 12 September 2016

ZAKYNTHOS, GR - Reviewed by SHAY - 11 September 2016

" the booking online was ok but auto europ Do not bother to note you that green motion rental car is not located inside the airpot in zakyntos and even Worse that inside the site of auto europ written that shuttle services is inluded but But no representative of the green motion rental cars inside the airport , so We were supposed to cross a dangerous road with our luggages, and if all this Not enough An unpleasant experience when landing on holiday so When we finally arrived to green motion rental cars we had to pay 181.72 euro for the Full insurance with Additional Driver . It does not make sense does it cost more than a whole week Car Rental So we did not have much choice but to pay. "

" the booking online was ok but auto europ Do not bother to note you that green motion rental car is not located inside the airpot in zakyntos and even Worse that inside the site of auto europ written that shuttle services is inluded but But no representative of the green motion rental cars inside the airport , so We were supposed to cross a dangerous road with our luggages, and if all this Not enough An unpleasant experience when landing on holiday so When we finally arrived to green motion rental cars we had to pay 181.72 euro for the Full insurance with Additional Driver . It does not make sense does it cost more than a whole week Car Rental So we did not have much choice but to pay. "

RHODES, GR - Reviewed by CARLO - 07 September 2016

PREVEZA, GR - Reviewed by MAKSIM - 05 September 2016

HERAKLION, GR - Reviewed by ITAY - 04 September 2016

" Great site with lots of options and good price. Used it for few times already. Could have easier access to the review people write on the rental componies "

" Terrible rental company, with awful cars. Stay away from that compnay!! The cars are old, very bad maintained. Definitely not at the standard of the familiar European companies (like Avis, Hertz etc.) We first got a car that its window was glued with a masking tape! We asked for another car, and got a VERY old car (maybe 10 years old), which looked very bad and had bad smell from the A/C. Once driven the maintenance light and airbag warning light turned on. So we had to return to the airport and replace it. Only then, the car that delivers the cars, told us that this car is dangerous to drive with!!! So why do they give that car to customers??? Only the third (!) car was decent enough to drive with. Better to pay more and drive in peace! "

ATHENS, GR - Reviewed by CHRYSOSTOMOS - 01 September 2016

" the car was absolute empty of petrol and therefore we push the car to the fist petrol station which was about 1 klm away. "

CORFU, GR - Reviewed by MATTEO - 27 August 2016

CHANIA, GR - Reviewed by NIKOLAOS - 24 August 2016

" The local agent refused to provide the car for which I had paid because I provided a debit card and not a credit card. However my debit card had enough money to block the amount for the insurance excess and even the value of the car as a whole . Have used it many times for the same car rental process for cars booked through your website . I also offered to provide a cash guarantee and the office refused . I am fully aware of the terms and conditions obligation to provide Credit card but also , as my lawyer advised , I am aware of the exhaustion of rights over the terms and conditions by the seller.Bottom line,I was never reimbursed due the said reason ,will never book again , hope you make more by losing a customer like me; keeping the fee "

" The local agent refused to provide a car for which I have paid because u provided a debit card and not a credit card. However my debit card had enough money to block the amount for the insurance excess and even the value of the car as a whole . Have used it many times for the same car rental process for cars booked through your website . I also offered to provide a cash guarantee and the office refused . I am fully aware of the terms and conditions obligation to provide Credit card but also , as my lawyer advised , I am aware of the exhaustion of rights over the terms and conditions by the seller . Bottom line,I was never reimbursed due the said reason , will never book again , hope you make more by losing a customer like me;keeping the fee "

RHODES, GR - Reviewed by STAVROULA - 22 August 2016

" It was overall the worst experience in car rental I have ever had. The booking process was ambiguous, the price was the highest I have ever paid, the waiting period for car pick-up was very long and there is no customer-centricity. You pre-book car hire, in order to avoid long waiting periods and for greater efficiency. Instead, upon arrival at the airport, we had to wait to be taken to Green Motion's office (when the whole point is to pick up the car upon arrival and leave asap) wait again at the office to sort out paperwork and then leave - which lead to a 2.5hr wait!!!! And be charged 25 euros extra to leave the car at another drop-off point! Extremely disappointed with my experience and will definitely NOT be recommending your company. "

PREVEZA, GR - Reviewed by ROBERTO - 20 August 2016

CORFU, GR - Reviewed by FILIPPO - 12 August 2016

" Auto perfetta e praticamente nuova,fate attenzione al ritiro perché fanno finta di non sapere l'italiano invece lo sanno benissimo e con questa scusa cercano di vendere garanzie in loco. Comunque per il resto tutto perfetto. "

" Auto perfetta e praticamente nuova,fate attenzione al ritiro perché fanno finta di non sapere l'italiano invece lo sanno benissimo e con questa scusa cercano di vendere garanzie in loco. Comunque per il resto tutto perfetto. "

CORFU, GR - Reviewed by CORNELIU - 03 August 2016

" Good prices and reliable. "

" Very professional with permanent interest to support customers. "

ATHENS, GR - Reviewed by CHRISTOFOROS - 14 July 2016

" My car had 53.000km. I would like less than 20.000km "

RHODES, GR - Reviewed by JAN - 11 July 2016

" Everything went smooth with the online booking of the Car. We took Comprehensive Insurance and also took the Extra Cover for the Excess Waiver. "

" When we arrived on Rhodes Airport, there was nobody to meet us. We then phoned the Telephone No supplied 30 224 100 2525 and I explained that there was nobody to meet us there & the person said that Green Motion was not in Partnership with yourselves anymore & that we have to go to the Budget Rent A Car Counter which we did. They then confirmed that our Car was ready to be taken but we have to pay a EUR 1,000 deposit, as there is no Insurance on the Car. I Showed them my documents & also that we paid Auto Euro for Insurance with an Excess Waiver and they said that we have to take Insurance with them, if not, we have to pay the deposit or take out Insurance with them which we did and the cost was EURO 108. We herewith request a refund. "

KEFALONIA, GR - Reviewed by MARTINA - 11 July 2016

CORFU, GR - Reviewed by GIUSEPPE - 06 July 2016

" perfect service "

" availability, speed, precision "

LEFKADA, GR - Reviewed by NINA - 04 July 2016

" We reserved a car with Refundable Excess with Super Cover on your web page. When we came to pick up the car, woman in the office wanted us to pay once again full insurance (99€). She said that they do not have guaranty of your company that they will get back money if something happened. But we did not want to pay once again. We were afraid all the time of rental that something would happened. We know that you would get money back, but we also did not have enough money to pay if accident happened. You should let us know more exactly how it is. Last years we did not have problems like this with other organisations. If we payed insurance on web, it counted. "

" The same as I wrote up. You are not connected well. "

ATHENS, GR - Reviewed by THIERRY - 15 June 2016

" After few kilometers drove, the car was really close to broke dawn because the coolant tank was empty. We have had to search a gas station, buy coolant and resolve ourselves the problem. Relieved to don't lost a day, we restarted our travel and rode across a storm when the windshield wiper broke in turn and damaged the windshield. I am not an expert on the issue, but i am pretty sure than it is not the right one for the car.... If the coolant problem was particularly unpleasant, the incident on the storm was specifically dangerous ! We tried to contact Green Motion, but we still wait an answer. It's by far the worst car rental had seen and I am sure that it will be pretty hard to find someone than surpass the company's mismanagement. "

KEFALONIA, GR - Reviewed by ALICE - 03 June 2016

THESSALONIKI, GR - Reviewed by PHILIPPE - 01 June 2016

" Good price, decent service "

" Good price, decent service "

CORFU, GR - Reviewed by VITO - 10 May 2016

THESSALONIKI, GR - Reviewed by DANIEL - 07 May 2016

ATHENS, GR - Reviewed by HELENE - 05 May 2016

" It is not the first time I use auto Europe and I am always very satisfied. Just check with all our personal assurance if you need to add because this is expensive "

" Verry good car and not expensive. Just to Know They don't have an office at the airport it is why is less expensive. Do not forget to give your flight details so they can wait you at the arrival and bring you to the office who is 15 minutes far. Very good prestations "

ATHENS, GR - Reviewed by KYRIAKI - 05 May 2016

" Staff was very friendly & helpful. But my order was for a car Hunday I30 and they did' t have any similar car from the same category. Finaly we took a new car Smart for Four where our luggage marginally fitted. "

THESSALONIKI, GR - Reviewed by EVANGELOS - 05 May 2016

ATHENS, GR - Reviewed by ALEXIS - 04 May 2016

" The car I was forced to take was lower-classed. I had rent an intermediary and was given a compact one. They didn't give me any explanation for that. The car was old dirty and in really bad shape. The car wheel was shaking above 100 km/hour. We had to wait for 30 minutes at the airport and phone them twice to ne picked-up. Avoid this company! "

ATHENS, GR - Reviewed by NIKOLAOS - 04 May 2016

ATHENS, GR - Reviewed by NEIL - 01 May 2016

" My previously positive opinion of Auto Europe has been significant reduced by my recent experience with Green Motion in Athens "

" Green Motion at (or at least near) Athens airport supplied a car which had over 70'000km on the clock & had been only perfunctorily cleaned. More importantly, the clutch had to be pushed right to the floor and would stick in that position on occasion - twice nearly causing an accident. the Fiat was also dangerously under-powered. I will definitely NOT use Green Motion again and if this means not using Auto Europe, so be it. "

CORFU, GR - Reviewed by ANDREAS - 25 April 2016

" excellent no problem good website fast deal "

" excellent nice people car was more than expected "

KOS, GR - Reviewed by ARTURAS - 25 April 2016

ATHENS, GR - Reviewed by ADO - 25 April 2016

" Reliabale and transparent as usuall. No problems with the service provided. "

" Cost and car quality OK. They are not present at the airport, so you have to wait for the shuttle, organized by the company which is a minus, "

CHANIA, GR - Reviewed by JURE - 24 April 2016

" Everything was done fast and correctly. I was informed about all important things and had a great experience. Thank you! "

" I had no problem - they were correct and on time. Nice experience! "

ATHENS, GR - Reviewed by EMMANUIL - 12 April 2016

" my pick up time was 16.30 and finally I got the car at 6.30!!! they picked us up from the airport at 17.20 and 15 minutes driving to green motion place and then 50 minutes to wait for the car and the documents. "

" I thought that green motion place will be at the airport not at the middle of nowhere so the gps culdnt find the adreess of them!!! I forced in order to catch the plane to leave the car finally at the airport unlocked because it was impossible to find the adress and then nobosy was there "

ATHENS, GR - Reviewed by JUAN JOSÉ - 23 March 2016

" Lamentablemente el servicio fue muy malo por la mala coordinación entre ustedes. Había llamado con antelación para aplazar la recogida dos horas. Sin embargo no se lo notificaron en Atenas y la persona que recogía no lo sabía. Llamé a la central y tuve que hablar en inglés con alguien de Munich porque nadie contestaba en Madrid. Finalmente, no le dieron mi teléfono correctamente a la encargada en Atenas, con lo que no me pudo localizar a tiempo. Cuando finalmente me contactó en persona, ya había alquilado el coche a otra compañía. "

" No puedo opinar acerca de la compañía. Sé que la persona encargada llegó a localizarme al final. Según ella. llegó con retraso porque pensaba que estaba recogiendo las maletas. No le habían informado correctamente en España. "

ATHENS, GR - Reviewed by ELENI - 22 March 2016

THESSALONIKI, GR - Reviewed by GEORGIOS - 29 February 2016

ATHENS, GR - Reviewed by GEORGIOS - 21 February 2016

" When you provide information about the rental company you have to be accurate.The specific one is not located at the airport....when you say airport arrivals hall it has to be airport arrivals hall and not the near by village. If I want to pick up my rental car at some other location outside the city of Athens I can do it by myself and to a place that is convenient to me. Check before you place a specific company on your site. "

" It's not located at the airport. The car that I was given was a "piece of crap".This is the lighter version that I can use. I have been your customer for 4 consecutive years and this is the first time that I feel totally disappointed and cheated! Once again when you recommend a specific company to your customers.....check,check,check! "