" What I did not like was that I had to pay extra for road assistant, despite the fact that I bought also from AutoEurope a full coverage package. I think this is 50% a problem on AutoEurope (you expect Road Assistance when you but a "full package") and 50% on Abby (many companies offer Road Assistance as a standard). In any case, I expect that when I receive the voucher this is wrtten clearly (not in the pages with small letters) in the voucher. I was not sure and had to call AutoEurope before I bought the road assistance package proposed by Abby. "
" The car was with +40K km, in genral in good condition exccept average suspension. What I did not like was that I had to pay extra for road assistant, despite the fact that I bought also from AutoEurope a full coverage package. I think this is 50% a problem on AutoEurope (you expect Road Assistance when you but a "full package") and 50% on Abby (many companies offer Road Assistance as a standard). "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
" I am very pleased with Auto Europe. I recommend it to everyone that is interested in renting a car. "
" There was an extra cost of 35 euros that was not mentioned while booking. I needed to drop the vehicle before 8:00 that the office opens and I needed to pay that cost so that someone would be there to drop me off. The time of drop off was mentioned when I made the research for which company I would choose. "
Overall Value: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 5 Condition of the Vehicle: 6
" Very professional and gentle staff! "
" Very professional and gentle staff! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Checkout was friendly with no problems "
" Car was as advertised. Seamless check in and check out. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very professional company with great cars. Our latest model Yaris was very well equiped and with only 14k km. "
" Excellent professional and exceptional customer service. Would recommend it any day. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" VERY EFFECTIVE AND HIGH VALUATED COMPANY! "
" PERFECT COMPANY HIGH LEVEL SERVICES AND NICE CARS! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very reliable company,see you again! Clean,modern and reliable cars,feel like drive your own car! "
" Excellent services,very gentle staff! Very reliable company! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" nice company "
" perfect services "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Generally okay but the counter experience needs to be better when you already hold separate insurance there is no need to push their own as hard as they did "
" Quite pushy at the pick up to collect the car to take out their insurance. The car whilst okay had a fair bit of minor damage on it and it took a fair while to identify in a dark car park with poor lighting. We ended up videoing the car condition just to make sure that we were covered on the return. All was well on the return so no issues "
Overall Value: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" SEAMLESS "
" SEAMLESS "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" EXCELLENT COMPANY GREAT SUPPORT! "
" EXCELLENT COMPANY GREAT SUPPORT! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Extremely polite and helpfull staff, thank you! Abbycar was waiting for us post working hours given our plane was two hours late. Superb service, appreciate! "
" Our plane was two hours late and landed one hour after the Abbycar close however Abbycar staff was waiting for us. Extremely polite and helpfull staff, thank you! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very satisfied,will visit again. "
" Very gentle stuff,fast drop-on drop-off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" All good "
" Level of service around6 "
Overall Value: 6 Efficiency of Counter Staff: 7 Expediency of Drop-off: 5 Condition of the Vehicle: 6
" The car was an old very used Nissan micra "
" I cannot understand how Abbycar has no zero insurance policy I had to collect AutoEurope for assistance as the clerk would not issue any insurance policy. AutoEurope advised us and the clerk that they offer 2 policy on their website one at €12 and another at €17 daily He still charged us €20 daily and €200 excess Unacceptable "
Overall Value: 4 Efficiency of Counter Staff: 2 Expediency of Drop-off: 8 Condition of the Vehicle: 5
" Good staff, good car "
" All great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Listed many providers, was easy to make the deal. "
" Very friendly and experienced stuff. The location is not at the spot, but they have transfer (with full electric minibus!). "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" EVERTYTHING WORKED FINE "
" PERFECT "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" An overall trouble free 7 day rental at a reasonable price. "
" Efficient and professional service. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Charging excessive fees for very minor cosmetic damage, which will not be repaired before the car is rented again, is a dishonest practice. I will discourage anyone from using AbbyCar. "
" The car was acceptable. It was not completely clean and had stains on the seats. When I returned the car I pointed out a 5cm scratch that was new. I was charged 250 Euros for the small scratch. This amount was unreasonable and unfair. I consider this a dishonest practice and will not use AbbyCar in the future. "
Overall Value: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 5 Condition of the Vehicle: 8
" Reassuring to book with Autoeurope "
" Very straightforward. Even when we thought we had lost keys they gave us advice to minimise cost "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything OK "
" Smooth and easy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I can recommend "
" Easy process "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very smooth reservation via AutoEurope! "
" The rented car (Toyota Auris) was transformed @reting office into a Suzuki Baleno - considered it a downgrade at the same paid price. "
Overall Value: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 7
" Easy to use "
" To find the shuttle bus at the terminal was very hard but the rest of the service was good. Would use again "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 5 Condition of the Vehicle: 9
" Before the reservation read many bad reviews but still ordered the car thru abbycars, but for us everything went smoothly. We got the car, read the rules, didn't went off-road and didn't had any problems with the Abbycar. The drop-off was easy and fast and no hickups. Would use them again. "
" Before the reservation read many bad reviews but still ordered the car thru abbycars, but for us everything went smoothly. We got the car, read the rules, didn't went off-road and didn't had any problems with the Abbycar. The drop-off was easy and fast and no hickups. Would use them again. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" I would have liked a better car than the Suzuki Baleno, with a better clutch and dampers, or a better price on this one, but I can't complain. Everything was great. And it was mid-season. "
" Fast pickup, location was within 2 minutes of the airport. Fast procedures, nice explanation of the terms. We were presented the previous scratches of the car, which was pretty new. Abbycar didn't force or try to sell their own insurance, this is the first time I ever encountered this. I liked it. The girl at the counter felt really friendly. The car was clean. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Overall I am satisfied with the services of Autoeurope, so use them regularly. "
" We had no problems renting the car, even though it was around midnight. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very satisfied "
" First time used but left me fully satisfied. I will use again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" One of the easiest cooperations with car rental companies "
" Very friendly. Quick and polite. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 8
" Quick and reliable. "
" Nice staff, quick pick up and drop off formalities, good car condition. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I have always booked cars through you site. I am very satisfied with your excellent service, price, cars and communication. "
" Everything went according to schedule. I was picked up on time, the office is established near the airport. I was given a very nice car of the year 2000. The service was excellent. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" ok price "
" long waiting for the car "
Overall Value: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 8
" Perfect ! "
" Very kind employees Very nice and clean car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" It is the second experience with Auto Europe and both of them were very good. I will definitely use Auto Europe for all my future car rentals. "
" Abbycar office is 7-8 min walking for Chania airport. There two desks for processing the orders, but only one was open and the process took 10-15 min for each car and we had few persons in front. "
Overall Value: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Everything was smooth and convinient "
" Car was clean and new "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good choice for Crete explorance. "
" Helpful and polite staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Best price comparison table among all online search engines, love to use it. Simple booking, clear renting conditions. "
" The pick up and drop off went very smoothly, with no waiting. The staff is very nice and explains everything. The office location description should be improved, however - it is not 30 m away from arrivals desk, as written, but more like 300 m, outside the terminal building. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Very good "
" Perfect "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" ok "
" ok "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything perfect "
" Everything perfect!! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" More than perfect "
" Perfect car! very friendly and kind staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent company "
" Very friendly staff. Clean car and in good condition. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" we are satisfied "
" good and fast "
Overall Value: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 9
" Met at the airport, taken to the office, quickly issued. Returning the car is also very fast, delivered to the airport "
" The guys are very professional! I liked everything! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Smooth and efficient "
" Everything went smooth. New car in good condition. Polite stuff "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
" Everything was very good! "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great service good price "
" Great service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent! "
" New car, express and super service! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The whole experience was absolutely perfect. "
" I feel totally satisfied with Abbycar. Trustable and kind people. Thank you so much! :-) "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy to navigate web site. "
" Great value, and free upgrade to a larger vehicle. Car wasnt clean on the outside, had a ruther large dent on the side doors, and the widshield fluid wasnt working, but for the price and service still very satified. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 7
" The car itself had about 84000 km on the odometer, and the clutch took some getting used to, because the engagement point was too high, in my opinion. But it got the job done. I would consider using ABBYCAR again, but I would also consider paying a little more for the companies right inside the airport, especially if their price includes GPS. "
" I declined the GPS option, because its cost would have increased the rental price by 57%. I tried to decline the CDW, not to reduce the price, but because it is required by Bank of America to "activate" the full collision coverage provided by their credit card. That of course makes no sense, but I was unable to get any explanation from BoA. That policy is waived in countries that require CDW by law, such as Italy, but not Greece. However, the Greecian ABBYCAR rep insisted that I could not decline the CDW, even when I explained the BoA policy. And he could not explain any of it either. I left the office not actually sure what coverage, if any, was in effect!! Fortunately, there were no damages to the car, so I didn't have to find out. I wish, for the next person's sake, that ABBYCAR and BoA would work together to clarify the CDW options.. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Would highly recommend again "
" The best service ever...Highly recommend "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Overall great experience "
" Car in great condition, car return was a bit picki about some scratchers. Luckily they made video of car beforehand so we had a look at it only to see the scratches were allready there bofore. Same happend a customer before me. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 7 Condition of the Vehicle: 10
" amazing! i loved it. "
" Great company. all was amazing. good service. was 70% less in price than any other company. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" keep up the good work "
" very happy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" perfect. "
" All was perfect and the free upgrade of car (nissan qashqai auto) was very pleasant surprise. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" will continue using autoeurope! "
" friendly staff and efficient "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" very nice "
" good "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 8