Auto Europe
- North America
- Central America
AVIS GREECE CUSTOMER REVIEWS
- 8.4
- 8.6
- 7.9
- 8.9
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
AVIS GREECE Car Rental Reviews
Average Rating for Avis :
KARPATHOS, GR - Reviewed by ZIGA - 25 July 2025
" Auto Europe is always my first option when choosing a rental car. Highly recommended!! "
" Everything was great, except when we returned the car. After 30 minutes, we received the message that they will charge us 100 EUR for the cleaning. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by GEORGIOS - 06 June 2025
" ! "
" ! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by MOSHE - 23 April 2025
" i have sent you 2 Emails with my complain . the last one was April 21 14:10 IL time: 4229916 Re: Auto Europe - EU 22109751 - Customer Service form. I returned the car on 20/4/25. about 15:00 As I stated in my detailed complaint n the emil, I expect a refund of 120 euros. I must state again my great disappointment. When renting a car through you, (when this is not the first time), I expected reliability in the booking and receiving a car as required. I would like to mention that when I received the car, I was told at the Avis agency at the kefalonia airport that the booking they had was for category H even though the official booking from you indicated a luxury SUV. The car that was offered to me as mentioned is a Ford Puma model. This is a car that is not an SUV and certainly not a luxury one. I was forced to purchase an "upgrade" that cost me 20 euros per day + tax as can be seen in the upgraded booking document for the additional price. I would also like to mention that I tried to contact you immediately from the agency itself and after half an hour without success as I was wasting time and arguing with the agency, so I decided to continue the trip and not cause myself all the trouble with unpleasant arguments. (By the way, the car I received as an upgraded BMW X2 was also dirty, with dry old wheels , without a spare tire, and the "bad" feeling I got from this booking accompanied the beginning of my trip. As stated, I expect you to take responsibility for the booking as you were obligated to and to send me a proper refund. i am waiting for your response and refund "
" i have sent you 2 Emails with my complain . the last one was April 21 14:10 IL time: 4229916 Re: Auto Europe - EU 22109751 - Customer Service form. I returned the car on 20/4/25. about 15:00 As I stated in my detailed complaint n the emil, I expect a refund of 120 euros. I must state again my great disappointment. When renting a car through you, (when this is not the first time), I expected reliability in the booking and receiving a car as required. I would like to mention that when I received the car, I was told at the Avis agency at the kefalonia airport that the booking they had was for category H even though the official booking from you indicated a luxury SUV. The car that was offered to me as mentioned is a Ford Puma model. This is a car that is not an SUV and certainly not a luxury one. I was forced to purchase an "upgrade" that cost me 20 euros per day + tax as can be seen in the upgraded booking document for the additional price. I would also like to mention that I tried to contact you immediately from the agency itself and after half an hour without success as I was wasting time and arguing with the agency, so I decided to continue the trip and not cause myself all the trouble with unpleasant arguments. (By the way, the car I received as an upgraded BMW X2 was also dirty, with dry old wheels , without a spare tire, and the "bad" feeling I got from this booking accompanied the beginning of my trip. As stated, I expect you to take responsibility for the booking as you were obligated to and to send me a proper refund. i am waiting for your response and refund "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 9 Condition of the Vehicle: 4
IOANNINA, GR - Reviewed by ANTONIOS - 21 March 2024
" Smooth experience, easy to book and modify the booking. "
" Although Avis offered an upgrade, the car was dated and had some technical problems. "
Value for Money: 5 Efficiency of Counter Staff: 6 Expediency of Drop-off: 8 Condition of the Vehicle: 4
ATHENS, GR - Reviewed by ARNON - 27 July 2023
" People at Avis were friendly. "
" Car was old and interior had wear and tear. Return in Mykonos very confusing where to return. Avis slots by terminal were all full and driving to the Branch was difficult to find. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 7 Condition of the Vehicle: 6
SANTORINI, GR - Reviewed by RADOVAN - 10 May 2023
" smooth "
" solid car not new but in decent condition "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by NOURA - 15 March 2023
" I had a last minute cancellation. Nor Autoeurope nor Avis accepted to refund me or give me a voucher for the money I had transferred with great difficulty from my Lebanese bank. I told I would pay the difference if prices get higher. The both said it is against the policy to refund, postpone or give a voucher. Thanks but never again. "
" I had a last minute cancellation. Nor Autoeurope nor Avis accepted to refund me or give me a voucher for the money I had transferred with great difficulty from my Lebanese bank. I told I would pay the difference if prices get higher. The both said it is against the policy to refund, postpone or give a voucher. Thanks but never again. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
SANTORINI, GR - Reviewed by DINESH - 15 April 2022
" My flight got canceled on last day leading to delay in my arrival at Santorini by 1 day. I was told by Autoeurope when I called to inform about delay that I need to confirm my exact new time of arrival as Avis person will pick me up from the airport to trait to their office , while Avis office was right at the airport and did not require any pick up. This created lot of confusion and stress because my new arrival time was still not confirmed when I had called. "
" Very good. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KOS, GR - Reviewed by VASILEIOS - 28 November 2021
" I was very satisfied, I just found the price very high comparing to last year and the year before "
" I was very satisfied, I just found the price very high comparing to last year and the year before "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by CHRISTOS - 28 September 2020
" Good prices. "
" Nice car, in good condition. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by RICHARD - 08 September 2020
" Service okay, car with problems! "
" Take over was done quickly, nothing to add. Got a 5 years old peugot with some 95000 km. One the last day the engine brook and I need a replacement - was done quickly on a highway station. Service very much okay, but is it really needed to rent out such old cars ?? "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
ATHENS, GR - Reviewed by NIKOLAOS - 19 February 2020
" GREAT "
" GREAT "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by VAIA - 13 February 2020
" Everything was ok! "
" Everything was ok! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by PAICHAYON - 12 February 2020
" Quick, easy comparison "
" The car was a little dirty, not vacuum cleanly when I first took it. My car got hit by local driver and it took me more than an hour until the service insurance arrived. Once arrive, he could not speak English but he is nice enough to try communicate with me through google translation "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 5
THESSALONIKI, GR - Reviewed by VAIA - 02 February 2020
" No comments "
" Staff , condition of the vehicle etc....everything was great. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by JOSE - 31 October 2019
" Excellent "
" Excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by TOBIAS - 23 October 2019
" As expected "
" Please add online check in "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CHANIA, GR - Reviewed by PAVEL - 21 September 2019
" I received an upgrade , i paid for a Mercedes A Class and i get a Peugeot 3008 . Everything was perfect . "
" Very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by INGRID - 14 September 2019
" I am disappointed and I will never again drive with the chosen type of a car and the poor quality of the automatic gears. "
" Very disappointed with the car which has driven around 70.000 km and was hard to drive (too simple). "
Value for Money: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 3
ZANTE, GR - Reviewed by LAURA FERNANDA - 24 August 2019
" Thanks to the professionalism and quick check in and check out "
" Very satisfied starting from the guy at the desk. Excellent customer care "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by EFSTATHIOS - 27 February 2019
" Trouble free. "
" They are of the best. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by DIMITRIOS - 10 January 2019
" All was as it must be, Perfect. "
" All staff was very kind, Thanks for experience!!!! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
SANTORINI, GR - Reviewed by KONSTANTINOS - 25 October 2018
" Did not receive confirmation email had to waste time looking for male and call in "
" Car lacked power toyota Aygo.... NO REAR PARKING SENSOR!!! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by CHIEH YA - 08 October 2018
" I've raised my problem regarding the unknown charge by Avis for Auto Europe customer service on Sep 28. But didn't receive any reply until now. "
" I have received unknown change in my credit card and I have no idea what that will be. "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 6 Condition of the Vehicle: 5
ATHENS, GR - Reviewed by SANDRA - 23 September 2018
" all is easy and understandable "
" Avis in Greece is very different from other EU countries. (in bad sense) First vehicle was dirty, damaged and with not full tank. After arguing with counter staff we got appropriate vehicle. "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 5 Condition of the Vehicle: 8
LESVOS, GR - Reviewed by SAVVAS - 12 September 2018
" 0 "
" 0 "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 6
ATHENS, GR - Reviewed by PANAGIOTIS - 08 September 2018
" Very much satisfied with autoeurope as a client for years now. For this time, because of a mistake I did in the initial reservation, I had to make some changes after, which were arranged fast and the refund was also fast deposited. Thank you. "
" I had to change the delivery location with avis. Very fast and smooth done just with a phonecall. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10