" On voucher was not indicated where to go at the airport / terminal and counter "
" Efficient and nice staff at thirfty "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Overall a very nice experience! "
" Very good experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I did not take the car becouse they dont have. They cancelled the reservation. Pls check it And pay my money back "
" I did not take the car becouse they dont have. They cancelled the reservation. Pls check it And pay my money back "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
" None "
" None "
Value for Money: 4 Efficiency of Counter Staff: 6 Expediency of Drop-off: 7 Condition of the Vehicle: 7
" I'm waiting for the return of my deposit. Thank you for everything "
" Thank u for everything "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Professional Team Perfect Staff "
" Perfect "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I WAS TOLD THAT CAR AVAILABLE IN MY CATEGORY WAS A 2021 MODEL WITH ABT 50K KM ON THE CLOCK OR UPGRADE FOR A FEE TO A NEWER CAR. I WOULD HAVE EXPECTED A FREE UPGRADE. "
" I WAS TOLD THAT CAR AVAILABLE IN MY CATEGORY WAS A 2021 MODEL WITH ABT 50K KM ON THE CLOCK OR UPGRADE FOR A FEE TO A NEWER CAR. I WOULD HAVE EXPECTED A FREE UPGRADE. "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Very good experience "
" Very friendly staff, smooth process, clean, spacious and comfortable vehicle "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything Washington ok. "
" Everything was ok. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very positive. "
" Extremely accommodating and efficient staff. Car in top condition. Thanks. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very easy! "
" I had left the paperwork for the car at the house, so I was worried about the turnaround, but the agent was extremely pleasant and helpful. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" our experience at Athens was not as good as the two other rentals that we had on this trip "
" The counter staff were very busy in Athens so it was quite a wait to be served even though I had prebooked a car. The counter assistant organised the paperwork and wrote down the lot where the car was but unfortunately wrote the wrong number so the car took quite awhile to find and then there was little help from the people that were working on the lott they had not completed the paperwork and there were quite alot of scratches and some dents on the car that werent on the paperwork. We took photos to show that they were there before we took the car. "
Value for Money: 6 Efficiency of Counter Staff: 5 Expediency of Drop-off: 8 Condition of the Vehicle: 6
" I was surprused to find out that the excess insurance was not from Thrifty, but from Autoeurope. This was misleading during the reservatiin ptocess, it was not clearly explained. "
" Good. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" the car you recomanded was great and we have been very satisfied "
" userfriendly, very kind people, very quick resolution "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" See no.3 "
" The car was returned 3 days ago, the rental agency person (Alex) met me at the parking lot, took the key, and I haven't heard from them since. I emailed and called but no reply. Please help. "
Value for Money: 5 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 7
" Great pricing and communication. Everything went very smoothly. "
" Everything went very smoothly and the car was brand new "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very satisfied. "
" Excellent! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Few kilometers in the car dashboard. I can also admit Hyudai is an economy car to drive even with an automatic transmission. Excellent experience. "
" Thrifty in Athens Airport, is serviced by Hertz. Prompt and professional service. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" The best at airport of athens! "
" High quality service! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy to find different options and prices. "
" When We Added 2 days extra rental the two persons we talked to gave us different price for this. In the end it worked out but created some irritation. Otherwise everything worked out as planned. "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" everything clear and well done! "
" Everything was well set on the thrifty counter in Preveza. Friendly and punctual staff. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Easy way to hire the car. Car in very good conditions. Staff very friendly. We had queues to take the car. The agency is very easy to reach out in the city. "
" Everything was ok, the car was pretty new and clean. The only thing is thatb we didn't receive an explanation were to dropp/ park the car for the returning. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
" A guaranteed option "
" Value,trust and gentle staff! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I'm very satisfied and remain a loyal customer. "
" Very satisfied.Friendly staff and fast service! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The car was good and the staf was very friendy "
" Everything was perfect, all recommendations "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great for a last minute reservation "
" Fast and professional "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" - "
" Car was quite bad, but in Heraklions Airport this is already as tradition. "
Value for Money: 6 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 5
" Ok "
" We ordered mini size car, but the rental company said they were overbooked and the small car is not available. We were offered free upgrade to 9 person minibus,which they claimed to be the only car available on that day. I wouldn't mind bigger car, but on the island Corfu with narrow roads, this was dangerous choice. Since there were no other option, we took it. But the car was not ready, they needed to transfer it from another branch and clean it. While we waited, we saw the same kia picanto which we ooriginally ordered to be returned by previous renter. We came back to the office and asked to change the car back to the small one, but they refused to do anything and said they don't have anything else. Rude & poor customer service. "
Value for Money: 6 Efficiency of Counter Staff: 4 Expediency of Drop-off: 9 Condition of the Vehicle: 10
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great "
" They kindly allowed me to change the drop off location to Piraeus. The officer in Piraeus Hertz/ Thrifty was amazingly helpful. He even came with me to show the fuel station to pump diesel. Thank you "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" AE is a reliable portal which I have used on previous occasions and I am glad to see that the COVID pandemic has not adversely affected its reliability. "
" Car category ordered was not available on arrival, hence was given a vehicle 1 category lower. It sufficed for our needs, but previously when this occurred during prior reservations through AE, the companies involved either offered an upgrade in vehicle or a small discount to offset the increased charges incurred. "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
" very satisfied "
" very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" . "
" . "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All went well. "
" Very professional and friendly staff, always new cars. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All was OK, using AutoEurope repeatedly. "
" Pickup was quick, however the car was pre-checked for damage and from the check sheet it was unclear to which damage do the marks actually refer (there were multiple marks on the car). Caution was not released for 3 days after return and counting. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" Before I proceeded with my reservation, I had searched all relative sites. Auto Europe was the cheapest and easiest. "
" Panagiotis at Thrifty's counter was very friendly and helpful. The car was in great condition. Everything was very good. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" F "
" T "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 3
" Always the best prices and very good response. "
" Very good car, new and clean. Still twice the price of other companies. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" excellent "
" exgellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Value for money "
" Value for money "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The car was great and we had wonderful customer service "
" It was great "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent "
" Value for money. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All went as expected "
" All went as expected. The employee at the counter waited for us to pick up the car although we were delayed beyond opening hours due to long lines at the passport control "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Overall the rental was good and everything went quite smoothly. "
" It was easy to book on-line and the front LINE staff was efficient I. Dealing with us. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 7
" . "
" . "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 7 Condition of the Vehicle: 8
" Until next time. Thanks "
" Everything was great and for me it was so great. Maybe one notice that I decided to upgrade my original booking to a bigger car the price was much lower then ordering from your site "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" . "
" . "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" Great and kind people! "
" Excellent staff! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good prices, pickup and drop at airport. "
" I received bigger car Peugeot 208 and I paid extra money 37 euro for rent. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 7
" . "
" Really nice service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Satisfied. "
" Satisfied. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent service "
" Excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Auto Europe should offer payment by PayPal and also finally develop a mobile app that is working properly!! "
" Even though it was during high season, the rates were quite high for this size of the vehicle. "
Value for Money: 6 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Bad experience, never again :( "
" I book and paid a car rental for my brother as a GIFT while he was 5 days on holydays in Athens. I made the booking just 24 hours before the pick up date Then, when he came to pick up the car at the office, the agent did not give him it because he was not a holder of a credit card ! So no car but full paid rental . I asked the agency here in Athens if we could have a refund, even half refund But the answer was NOTHING So very very bad and expensive (105 euros) experience for me "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
" It is almost impossible to connect with autoeurope without having to wait more than 10 minutes hooked on an international phone call waiting queue. It is something that you have to revisit, as it heavily hinders customer experience. I am very dissapointed with the service you provide, mainly because of the long waiting times. "
" It was very difficult to contact the local office to arrange a new pick-up hour. "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Autoeurope is unbeatable "
" Great service and customer care "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Overall very good. Ms. Maria Lytou at the Karpathos airport Hertz desk was efficient, courteous and friendly - thank you ! "
" Although my booking was with Thrifty, the service was provided through Hertz - I would have expected prior notification of this change. The vehicle was in good but not perfect working condition - a tyre-pressure warning remained on the dash even after I checked and corrected the pressure. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" ! "
" On my reservation on drop off point it was Naxos airport point at 1730 nobody was there ! I met one boy with their uniform and I sent that I want to return the car he said that after 10 min someone will come , nobody come til my flight was boarding then I phoned them they say that they don't reside cars at the airport !!!! And I must leave the car in the airport parking !!! Then after 2 h they phoned me that it was some damage I the have to take some money fromy card !!! This is not the best service !! "
Value for Money: 1 Efficiency of Counter Staff: 7 Expediency of Drop-off: 1 Condition of the Vehicle: 8
" . "
" . "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" the overall experience was simply smooth and very good. our only complaint is about the car... the air condition was not properly functioning. "
" very nice and friendly, as well professional "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
" VERY GOOD. THE ONLY NEGATIVE THINK IS THAT IN THE CASE OF VEHICLE DAMAGES I HAD TO PAY HERZ WITH MY CREDIT CARD AND AFTERWARDS I COULD RECEIVE THE MONEY FROM YOU. "
" VERY GOOD "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" I really like the area. "
" Hello from Cyprus.I haven't received the 350 euro from your company yet.The lady told me 4-5 days "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" - "
" - "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" no problems at all. Car in good condition "
" everything went smoothly "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Fast efficient & polite service. Both pickup and drop off quick and easy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good competitive prices. I like the fully insured options. "
" Excellent, efficient and timely "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very easy "
" Very frendly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very convenient service "
" Given the price of the rental I would like to at least have the option to get a diesel car (I got one with a petrol engine) in a country where fuel prices are very elevated "
" Auto Europe is great! "
" The shuttles to and fro the parking are not functioning correctly. There is no marked area to wait for it on the terminal and no way to contact the office if in a hurry. "
" Great price Easy menu "
" New Car Great Service at Airport Desk "
" everything was perfect "
" perfect "
" GAVE US A VERY DIRTY CAR SEAT FOR BABY WHICH WE DIDN'T USE, WHEN WE ASKED FOR EXCHANGE THEY SAID THAT IT WAS THE ONLY ONE THEY HAD! STAFF VERY UNFRIENDLY. "
" Car ready when we arrived and worked well. "
" lack of punctuality of the service employees at arrival and also at departure "
" Professional approach with email reminders and prompt responses. Prices from providers were accurate. "
" Personnel willing to service and support. Polite and friendly. Car suggestions and upgrades were provided on time. Cars in very good condition. "
" Comparing your price with other local rental car I realised my price was higher. Nothing to say or compla in about the reservation procedure and professionale skills of the staff "
" Positive and very fast "
" Immer bestens!!! "
" 100% excellent, beste Mitarbeiter!!! "
" I've reserved a Fiat Panda car. I was told there was none available, and I was given a Hyundai I10. But when in the parking I saw a Panda parked there. I preferred not to go back and complain as the Hertz employee had been a bit unpleasant. By the way after my first week of I10, my preference for the Panda is experimentally confirmed. "
" the car Suzuki alto had slick tires "
" Rental process was good but receiving an invoice for my booking was a nightmare. I had to call 3 different call centers that would divert me to German-speaking answering machines and speak to 5 different operators until I got to the "right" person whose English was mediocre and who was unable to spell my company details. I asked to get an invoice without my name but only company details and instead I got a useless document full of spelling mistakes. "
" Good service throughout. "
" Service impécable,personnel disponible autant à l'allez qu'au retour. "
" Unfortunately I had a small accident but the staff was quick and efficient. "
" We were satisfied, but I booked especially a full to full policy car . Both cars were 3/8 filled . "
" Had to wait for 1,5 h in front of the counter because it took 15-20 min to serve each customer in the queue. Not acceptable after the journey with 2 tired little kids. Rest was alright. "
" Excellent service. Free upgrade to better, new diesel car. Highly convenient with offices in the town of Thessaloniki, as well as at the airport. Would definitely recommend. "
" It is the second time i use Auto Europe Services. They offer by far the best rates. Easy to use website, car rental can be completed in a few minutes. Perfect! "
" I end up renting a car from a Hertz office. The car has been in perfect condition. I have been thoroughly informed about the insurance package and other info prior car delivery. They have enough rental offices in athens. Would recommend it! "