GLOBAL GREECE Car Rental Reviews

HERAKLION, GR - Reviewed by IOANNIS - 01 October 2022

" Keep your prices low and make your services better Thank you very much "

" Although it was perfect there are two minor deficiencies: 1) the rental company was not inside the airport and your instructions about where to find the driver was wrong You said he will be inside the arrival Hall and he was outside next to a tourist office. I had to call them to give me instructions about how to meet the driver who was holding a very small plate 2) as usual rental cars have a very small engine and unfortunately your car was not an exception "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 8

CHANIA, GR - Reviewed by VENTSISLAV - 24 August 2022

" With Autoeurope we works on time, quickly and very well. I will recommend you! "

" Very courteous and punctual in customer service. The car was not the one announced in advance, it was older and from another brand, but technically in good condition. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by ENRIQUE - 23 August 2022

" Overall good with auto europe but you need to do more controls with the rental car companies "

" The car was not delivered with a full tank. The usual trick if 7/8th of the tank. The car was not in a good shape, a mirror was held in place by duct tape. "

Value for Money: 5
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 4

CORFU, GR - Reviewed by VAIDAS - 12 July 2022

" Car was in terrible condition "

" Car was in terrible condition "

Value for Money: 2
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 1

CORFU, GR - Reviewed by MAREK - 08 July 2022

" I appreciate nice communication and approach stuff of car rental to me and my friend as customers, especially I am sending kisses to lady Efi:) "

" effective and smart communication, minimum administration, "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

ATHENS, GR - Reviewed by MICHELE LUIGI - 15 June 2022

" AutoEurope is the best "

" Very good experience, the car was new and the staff is very friendly. Super important information: when you arrive at the airport you have to call the office so they can pick you up. The office is not at the airport and they come to pick you up only after you call them "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HERAKLION, GR - Reviewed by GIULIO MARIA - 05 June 2022

" Crete is a beautiful place "

" I tented from Global and had the best renting experience in my life, super Kind personale and really honest! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by MODESTAS - 17 May 2022

" using the service not the first time and very happy "

" very positive experience when renting the car. Before handing to me rental company inspected car very carefully and marked all existing scratches and since I've not demerged anything the return process was very smooth. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HERAKLION, GR - Reviewed by CHRIS - 22 April 2022

" No thrills, value for money experience, as is usually the case with autoeurope. "

" Friendly stuff, excellent customer service and rented vehicle. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by CHRISTINA - 01 August 2021

" Prompt responses "

" I was given a Nissan Micra with 43,805km(!), fully battered all around as you can see for the checklist photo I have available, and with squeaky breaks. On top of that, I Had to wait at the airport for the shuffle for 30min although I called the rental company 3 times to check i with them (they were short of drivers) During the drop-off I had to wait another 20min for the handler to service me then I was told that my card won't b refunded with the pre-authorised deposit before the week after the delivery(!). Shocking experience overall, highly upsetting too. "

Value for Money: 6
Efficiency of Counter Staff: 7
Expediency of Drop-off: 1
Condition of the Vehicle: 1

THESSALONIKI, GR - Reviewed by GERARD - 21 July 2021

" Read my experience with Global. Please say to the French to avoid this company. "

" They refused my visa premier card as guarantee saying it's a debit card but the rent was entirely paid to Autoeurope and on my card was written credit. That means that Global is forbidden to the French because most of them have this card. Fortunately my friend had an American Express card and it was accepted but only if my friend was the second driver so : 120€ more : a real swindle. I've been renting cars for 40 years: it's the first time I've seen this. Nobody was waiting for us at the way out of the airport: I was obliged to ask to the counter of an another company where is Global, so they say : parking number 5 and here was waiting the shuttle to the desk. "

Value for Money: 2
Efficiency of Counter Staff: 2
Expediency of Drop-off: 7
Condition of the Vehicle: 8

SANTORINI, GR - Reviewed by ALEKSANDAR - 30 June 2021

" Unrealistically high reservation for a car, I paid, ie 1000 EUR was reserved for me, I personally think that the whole car is not worth that money, then I don't know why insurance ?????!!!!! "

" Unrealistically high reservation for a car, I paid, ie 1000 EUR was reserved for me, I personally think that the whole car is not worth that money, then I don't know why insurance ?????!!!!!! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 7
Condition of the Vehicle: 4

ATHENS, GR - Reviewed by KONSTANTINOS - 07 June 2021

" Smooth but not as easy as when the company has their cars at the airport itself. "

" They delayed at picking me up at airport and had to call them. And the car had all kinds of dents and scratches all around even though it was very clean "

Value for Money: 7
Efficiency of Counter Staff: 6
Expediency of Drop-off: 10
Condition of the Vehicle: 7

THESSALONIKI, GR - Reviewed by PANAGIOTIS - 28 September 2020

" excellent "

" very sufficient, simple,fast. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

THESSALONIKI, GR - Reviewed by VLADIMIR - 29 July 2020

" Cheap but service is not the best "

" Bus shuttle not ideal; had to make some changes to the booking and global's admin was a mess "

Value for Money: 6
Efficiency of Counter Staff: 6
Expediency of Drop-off: 9
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by PAVLOS - 01 July 2020

" . "

" . "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by AGIS - 16 September 2019

" My response to item 4 above may vary depending on the action to be taken by AUTO EUROPE. "

" Nobody came to meet and greet at the airport. Instead they asked me to walk about 450 m to their office. The car they provided was not what I paid for. I paid for an Opel Corsa (Economy category) and they provided a Peugeot 108 (Mini category). They had no other automatic car. They refused to refund any amount in case I accepted a manual car, alleging that the difference was only 3 to 4 Euros per day!!!! They did not provide the car with full fuel tank, only about half full and they asked me to return the car with the same quantity of fuel. This was not practically possible and I ended up delivering the vehicle with more fuel. They refused to refund ay money for this. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 7
Condition of the Vehicle: 1

THESSALONIKI, GR - Reviewed by STEVE - 03 September 2019

" I will request a refund when I submit a formal complaint. There were seven of us and we really had to struggle to fit in the unsafe car with all the luggage. Never again. "

" Was told that the 9 passenger vehicle that I had reserved was not available. I was given a 5 passenger car and told to come back in 24 hrs to get the right car. I went back to the airport the next day and was told that only a seven passenger was available. It was either that or nothing. Forced to take it since we needed a car. Called Auto Europe and was told that there "was nothing they could do". One of the doors would not close completely and we could not tell the level of the fuel in the tank..we had to guess. "

Value for Money: 1
Efficiency of Counter Staff: 5
Expediency of Drop-off: 10
Condition of the Vehicle: 1

THESSALONIKI, GR - Reviewed by ALAN - 28 August 2019

" Car and service very good except for the above mentioned noise "

" Very friendly and efficient service . The car was very noisy due to suspect rear wheel bearing. Global immediately offered replacement but our type was not available until six hours later so we stayed witb our noisy car. The previous renters obviously had not informed Global about the noise which was only really evident above 50 kmh "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 5

KEFALONIA, GR - Reviewed by VJACESLAVS - 22 July 2019

" Хорошо. "

" Машину получил быстро и удобно. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by STRAHIL - 16 July 2019

" I am recommending Auto Europe as a regular customer in many different markets. Always positive experience! "

" kind staff, fast and efficient service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

PREVEZA, GR - Reviewed by ANZE - 15 July 2019

" Perfect choice! "

" Perfect choice! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

HERAKLION, GR - Reviewed by KLAAS - 06 May 2019

" Good value for money. "

" Flexible and professional. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by IOANNIS - 03 May 2019

" The worst experience I ever had with car rental "

" Terrible service and set up in Athens airport "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 5

THESSALONIKI, GR - Reviewed by SIMEON - 13 January 2019

" i netet a visa with 2000 euro nowere else. "

" i pay 300 euro more for insurance at the airport not happy with that never again with the service. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 7
Condition of the Vehicle: 7

CORFU, GR - Reviewed by ARTUR - 13 August 2018

" OK. "

" All was OK and correct. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HERAKLION, GR - Reviewed by FRANTISEK - 09 July 2018

" ok "

" ok "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by GEORGIOS - 06 July 2018

" Global doe snot operate from the airport and it wasn't immediately clear where the pick up bus was stationed. Other than that the overall service was very good. "

" Staff were very good. One minor issue was sorted quickly "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

THESSALONIKI, GR - Reviewed by EFFIMIA - 28 June 2018

" OK "

" OK "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 8

MYKONOS, GR - Reviewed by IVAN - 25 June 2018

" Auto europe remains one of preffered adresses to look for the car rental "

" Good value for the money, staff was polite and I encountered no problems while taking and returning the car "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by PAVLOS - 11 May 2018

" I will rent again "

" The personel were excellent. Very helpfull and friendly. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by GERASIM - 02 May 2018

" Fair. "

" The vehicle was new, clean, and in excellent condition. There were no problems with the drop-off procedure and the shuttle arrived in no time. Nevertheless, there were some problems. Firstly, at the arrival we had to remain for approximately half an hour at the airport parking area for the shuttle and the driver was not very kind. There was only one person at the counter and it took almost an hour to take the vehicle - with no food or coffee in the area. I do not have credit card (only debit) and I was forced to pay extra insurance fee of 22 euros per day. Of course, it was partly my fault, because I didn't pay attention to this particular clause in the voucher. Next time I will probably try some bigger company. "

Value for Money: 6
Efficiency of Counter Staff: 3
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by DIMITRIOS - 22 April 2018

" The best "

" Thank you global "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by CHARALAMPOS - 13 April 2018

" Very happy "

" Very happy "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by PANAGIOTA - 12 April 2018

" ok "

" When I got the car the fuel tank was almost empty and I had to rush on the closest fuel station to refill the car. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

MYKONOS, GR - Reviewed by MERVE - 23 July 2017

HERAKLION, GR - Reviewed by SCOTT - 19 July 2017

" When we got to 'Global' the agent asked for my drivers licence and immediately said I must have an international licence. I showed him the terms and conditions from Auto Europe which say an international licence is only required if my national licence is not in the Roman alphabet. I have a US from Colorado. He lied and said it was illegal to rent to me without an international licence. I told him I have rented all over Europe, including in Greece. But then he said if I pay 160 Euro extra, somehow that would make it legal. After a long argument and me challenging him (and recorded him) he eventually just said my reservation is cancelled. I went to Hertz and rented with my Colorado licence. I have not been refunded. "

" Global is a scam for the reasons set above. I have challenged this with my credit card and will not pay. "

CHANIA, GR - Reviewed by ODISSEAS - 04 July 2017

" They gave us a bigger car because the car we had reserved had a problem and presented it as an upgrade. The VW Touran we got: -was an old wreck (2004 registration) and not in very good condition -just a few minutes after picking it up, we noticed the oil and engine lights were on -needed antifreeze, which we had to take care of ourselves -was much bigger than the car we had reserved and thus fit into fewer parking spots -one door didn't lock -while driving, one of the wheel covers flew off -consumed a lot of gas We saw something we had never seen before: as soon as we arrived to pick up the car, the Europcar office was full with about 10 people (5 customers friends) and ALL OF THEM were complaining about something. Hard to achieve "

THESSALONIKI, GR - Reviewed by ANASTASIOS - 30 June 2017

ATHENS, GR - Reviewed by CHARALAMBOS - 20 June 2017

" Auto Europe is a reliable and trusfull company. I have used it in Europe (Munich Germany) and in Greece and I am very happy with their service. "

" GLOBAL is a new car rental company with brand new cars. I was very satisfied with my car. "

HERAKLION, GR - Reviewed by EMRE - 07 June 2017

" We had to wait for 30 minutes, because nobody was at the desk. We asked 3 times the employees of Europecar, where the people from Global are, they told us to wait at the global desk and that they cannot help us. Then after 30mins it turned out, that they are the same employees, and suddenly the person I asked, did the work for global. very rude, and unnecessary complicated! never again. also they want to sell assurance very agressively. "

ATHENS, GR - Reviewed by IOANNIS - 02 June 2017

" Very friendly and quick service. The price was excellent. The could have provided more info anout the pick up area at the airport. "