" Very good "
" Really very satisfied with all,i'm just waiting for refund now. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" everything went smoothly, from the online booking to the phone support I got when I called Auto Europe. I am very satisfied. "
" had a lot of concerns of renting a car from a company I didn't know but all of them disappeared with the great service I received. the whole process was efficient, the price was fair, I received the exact suv that I ordered and the pickup and return of the car was quick and their staff were polite and efficient. The only comment I have is regarding the price they wanted for the excess insurance waiver that was outrageous, so I didn't do it through them and did it with my own insurance agent at home. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Perfect! "
" Very good! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Super efficient, as always "
" Wonderful people, friendly, but also very professional. New car in great condition "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very smooth. Clean new car. "
" very friendly and swift service in pick up and drop off "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good car but almost inadequate. BAD seller, we argued alot "
" I asked for a Opel astra 4doors, sedan, 4.45m length and they gave me an i30hatchback, a lot smaller. Their policy. Never again enterprise "
Value for Money: 5 Efficiency of Counter Staff: 4 Expediency of Drop-off: 6 Condition of the Vehicle: 8
" I will definitely suggest auto europe to others. "
" Nothing to report. All as planned and well described. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" i have been using enterprise for my frequent car rentals at the airport of Athens. In general, I have a very good experience from the whole procedure The sole hic is about the company's policy to not deliver the car with a full tank in oil and this gives a small headache how to return the car at the same level as at the time of taking the car. I hope the company will change this policy as I consider that the damages exceed by far whatever benefits the company draws from such policy "
" excellent service and very kind and competent staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" - "
" Vehicle doesn't need to be new but certain technical aspects (such as good functioning shock absorbers) should be a must to safequard safety and comfort. That wasn't the case with this vehicle. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
" Excellent "
" Excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Really like Auto Europe "
" Great experience renting from Enterprise at Athens, Greece airport. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Auto Europe always delivers great value "
" Great rental experience from Enterprise at Athens, Greece airport location. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Hassle free car pickup and drop off. "
" Professional service, "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very happy from the booking until the end of the rental. "
" Everything went smoothly and efficiently. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Overall easy booking procedure and good service by Enterprise. However, I could not add the second driver while booking so I had to pay an extra insurance fee at the desk while I preferred to do it online while booking. "
" New cars.. fast service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I recommend everyone to rent a car at ENTERPRISE: le auto sono pulite, sempre pronte e personale ultra qualificato ETERPRISE number 1 "
" Upon arrival the shuttle was waiting for us. As soon as we arrived at the office the machine was ready. Very clean car with full tank. ETERPRISE number 1 "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent thank you "
" Always from Enterprise through Auto Europe the best "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent service "
" Very easy and hassle free pick-up and drop off. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" perfect!!!!!!!!!!! "
" fully satisfied!!!!!!!!!!! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very nice overall experience "
" Great car, fast pick up /drop off "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Pleasant staff with friendly approach and professional behavior. "
" Excellent and swift service, receiced the car in good condition and with low mileage. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Overall a really nice experience. "
" Realy nice the pickup and drop off was realy easy and fast. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy no trouble and good quality car "
" excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent staff "
" Excellent staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Absolutely excellent service provided by the staff at the Enterprise in-airport desk, both for checking out the car on arrival, and for the car's return. "
" Absolutely excellent service provided by the staff at the Enterprise in-airport desk, both for checking out the car on arrival, and for the car's return. Unfortunately, for next year's visit to Zákynthos, I'll fall outside the age range for which a price-quotation is available. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Renault Clio - nice car "
" Fast and friendlyy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" user friendly platform "
" Waited 1 hour at pick-up. On-line check-in did not help, there was no fast track. Just one person at the office desk. "
Value for Money: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Excellent "
" Upgrade & brand new car. Excellent service. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything was ok "
" Everything was ok "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" I have booked a compact car. At the airport asked for the biggest possible hatchback. The company was very responsive and did their best. "
" Very responsive and quick. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great customer service and easy pickup and drop off. "
" Great customer service and easy pickup and drop off. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good car.. good service "
" All ok "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Autoeurope car rentals is always my first choice for selecting rental cars with no excess insurance. "
" Prompt service by friendly people and nice clean cars. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good price, for the Long periode. Low season. "
" Almost a new car, clean, fuel efficient. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I highly recommend "
" Very comfortable car and the car shown not any other variant "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" o.k. "
" o.k. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" very good experience! "
" only the place we had to pick up the car after landing was not clear "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
" Price was very attractive thanks to the low season and to Auto Europe. Thanks to the online check-in option provided by Enterprise, pick-up was quick. The car was relatively new and hybrid deivetrain helped us keep the consumption low. With the excess coverage provided by Auto Europe, no credit card or card blockage was required by Enterprise. "
" Quick pick-up, quick drop-off, clean car, hybrid car with low fuel consuption, rental company inside the airport-very close to the terminal, the fastest pick-up and drop-off ever. Welcoming, professional staff at the counter and at the car park "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good overall. "
" Fast and efficient check-in and pick-up of the vehicle. Friendly staff. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" perfect service from Auto europe as well "
" I very much appreciate the fact that Enterprise does not required a deposit whereby they AUTOMATCLY offer a full risk coverage. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great "
" Sure "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" I enjoy having the option with 0 excess from time of booking and full peace of mind when I book with AutoEurope. "
" I believe the windscreen wipers had to be replaced before my rental, otherwise all went fine. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Quick and easy "
" Great staff, always smiling and always polite. The car was in very good condition (and a free upgrade, as well!) "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" 10 !!! "
" the best "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The overall Service and the car were excellent with Low kms and great conditions. Team was super polite l. Overall 10/10. "
" Simply top experience. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" GREAT AS ALWAYS, THANKYOU "
" EVERYTHING WENT SMOOTHLY WITH NO PROBLEMS "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent! "
" As usual meet the expectations. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" EXCELLENT "
" EXCELLENT "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Not necessarily good price for broker services "
" Reliable company "
Value for Money: 5 Efficiency of Counter Staff: 8 Expediency of Drop-off: 3 Condition of the Vehicle: 9
" Very fast and very good "
" Very polite staff, very helpful, brand-new car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All went smooth "
" Everything was smooth, car was a little run down, but served the purpose "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" Shall come back to you in the future "
" Excellent experience ; everything went on smoothly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Always works well. "
" All fine. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
" Easy, quick - and always the best prices. "
" I visit Athens around once a month and always rent from Enterprise/Alamo. The cars are always in great condition, the prices are always reasonable, and the staff are always wonderful. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Perfect "
" Great service. Fast and Easy. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I have always trusted Auto Europe, good deals, CDW excess options properly explained and access to real people if any query. "
" Perfect, easy pick up and drop off, all details confirmed by email, all staff very helpful. Plus a very good price. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Not being able to extend an existing and active contract through AutoEurope is a negative. "
" My complaint is not with respect to the staff who were all helpful and polite, but with Enterprise policies. - Single attendant at check-in unable to cope with the sheer high volume of clients resulting in long wait times to process reservations. - Investing in more staff = faster throughput of customers = happy customers = returning customers (Customer Service should matter). - Vehicle supplied = 85,000km old Skoda, complete with dents and scratches = not fit for purpose. - Front driver and passenger seats were dirty. - Dashboard was dirty and dusty (exterior had been cleaned) - Attendant reported seats were due to salt damage and to rectify would require 3 days out of service during which a chemical cleaning process would ensue but Enterprise were not willing for the vehicle to be out of service for that duration (!) - Dashboard display was signalling 'Oil Service' was over due (!) - Whilst numerous competitive hire car companies were supplying 2022/2023 Toyota Yaris, Enterprise supplied an end of life and out dated vehicle. "
Value for Money: 1 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 1
" quick and easy! "
" Extremely nice staff, the car was in very good condition. I always rent from Enterprise/Alamo in Greece. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good experience "
" In general, everything went fine. Only waiting for half an hour to get a car was a bit annoying. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Terrible experience with Enterprise; no issues with Auto Europe "
" Old model car, still dirty with beach stains in upholstery. Car broke down in the middle of the highway and it took over 4 hours to reach someone at Enterprise in Athens Airport. Overall a very bad experience, especially considering we had 2 small children with us. Enterprise also took no proactive steps to compensate us for the costs incurred in connection with the broken down car. "
Value for Money: 1 Efficiency of Counter Staff: 7 Expediency of Drop-off: 5 Condition of the Vehicle: 1
" Please chose more meticulously your partners.. "
" Enterprise company gave me an old car with many kms-over 0f 70.000-with many troubles.Very disappoint! "
Value for Money: 4 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 3
" Good and seemless experience. "
" I keep renting from Enterprise/Alamo in Greece for the same reasons: Great people, cars in good condition, prices which are within the market (not too cheap, not too expensive). Highly recommended. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything was easy to book and we received the confirmation in few minutes. "
" Everything was quick, easy and the enterprise personnel explained everything we needed to know in few and understandable words! The car was in excellent conditions. Only one thing would have made the experience better: to receive the car with full tank, so as to return it.. if not you are always wondering if you have put enough fuel to return it or not in order not to pay penalties... "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Use Autoeurope since 2008. Great broker "
" Reliable, nice staff and not looking for problem "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Excellent experience. I would definately book again throigh Auto Europe and Enterprise "
" Excellent service. As soon as they saw there was a slight problem with our booked car, they immediately offered a new car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" happily to do it again "
" the staff was very polite,very easy and quick to receive and to drop-off (only 3 minutes) "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good "
" Very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Rental with no excess recommended. "
" Parking close to airport arrival. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Please send me the Invoice in Dimitrios Kontopoulos, 107628303. Thank you. "
" Please send me the Invoice in Dimitrios Kontopoulos, 107628303. Thank you. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Pleasant and hassle free experience "
" Very friendly and efficient service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" everything went smoothly, great service as always "
" service was excellent by counter staff and car compount staff "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Nothing special "
" Nothing special, thanks for everything "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" - "
" - "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 7
" Excellent service "
" Hassle free pick-up and drop off "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great experience as always "
" Enterprise we're perfect. Both on collection and return. I loved the car they gave me also. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Offers advertisement are not real. "
" Tank was only at 1/8 and was returned at 4/8 without refund "
Value for Money: 6 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 7
" We sent the documentation relating to the accident on 9/11/2022. We find the time of handling (8 weeks) too long. "
" We unfortunately had an minor accident with the car but it was smoothly handled by the Enterprise staff in Athens. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Everything perfect. "
" Everything went smoothly. Very good price, very friendly staff, no delays during pickup and drop-off and very good condition of the car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" No problems with booking via auto europe as always. "
" Although the vehicle itself was more or less fine (Fiat Tipo vs Opel Astra in the booking) there were importantissues with the child seat that we had also requested. The seat was given to us in a very bad condition. It was very dirty (full of cramps and stains) and looked like it was several years old. It had no isofix connectors so it required using the seat belt for attaching it to the rear seat. When we asked for a demonstration on how this should be made, we were told rather impolitely to look at the (very worn out) stickers on the side of the seat. The instructions on the stickers were very basic to say the least and not very clear. To make things worse when we returned the car, we were actually told that the way we have fastened the seat belt was not correct., so there was a safety risk for the duration of our rental. I would expect than when a service is offered, it comes with full support on how to use it. It makes no sense in providing old equipment with non standard usage and then refrain from giving support to the customer. Unfortunately since we will always need a child seat in the foreseeable future, we will not be renting from Enterprise again as our impression is that the provided child seat are not suitable. On the plus side, the drop-off of the vehicle was very fast and efficient. "
Value for Money: 5 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 6
" Good cars and an agency I trust but booking out processes are slow so time spent waiting for pick up can be very long. "
" I chose Enterprise because the cars are generally good and I trust them. However the queue for picking up the car was very long and I waited for an hour. The computer processes for booking out the vehicles are very slow so each customer takes a long time - longer than most other agencies in my experience "
Value for Money: 8 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Poor experience with incorrect expectations set. "
" Only very old vehicles with over 100.000km available in the category booked. "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Old car (143000 km) but powerful "
" Fast and efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" The only thing I didnt like was the bus shutle from the airport to rent a car. I have got no information about how to reach the place and spent half an hour to catch the shuttle. "
" The only thing I didnt like was the bus shutle from the airport to rent a car. I have got no information about how to reach the place and spent half an hour to catch the shuttle. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 9
" excellent service "
" excellent service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Smooth booking "
" Great. Very friendly staff. Only negative point is that I did not revice a confirmation of return via email as promised so I needed to call back. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Smooth booking. "
" Easy pick up and drop off, very friendly staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" As ever, everything worked smoothly. "
" Very good car and efficient service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" there was some bug in the reservation system: first i got an email saying that the CC wasn't charged, then after a few days i got a mail that all is OK after all. "
" pickup was quite slow: took a long time to get the forms ready, then we got the wrong car (they gave us manual instead of automatic gear), and then it took more time till we got the right car, all of this was while the entire family stood outside in the rain getting wet. the car was clean inside but not very clean on the exterior. also not that new: quite a few scratches (about 50k km). The staff were very friendly and tried to do their best, and we're grateful for that. The car was quite simple: no extra features such as: folding mirrors, cruise control, navigation etc. beside that, all was ok- Skoda Octavia is a strong, reliable and spacious vehicle. we travelled with it for a week, 5 persons, and had plenty of luggage space. As to value-for-money: especially considering the state of the car and the season of the year: i think the price was a bit too high. "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 7
" all good. "
" The car was of compact category and I would expect the car to have cruise control in this category. It was inconvenient to drive the car for long distances. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" . "
" . "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Very efficient. "
" Quick service, flexibility with times and nice vehicle. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Autoeurope has great prices. "
" Great company and customer service. The cars are in a very good condition. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything went smooth with no surprises. "
" Everything went smooth with no surprises. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" . "
" . "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Perfect experience with ENTERPRISE! Good car, friendly staff, competitive price, "
" Very good car, very friendly staff, competitive price! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Quick and easy rental "
" Nice staff, quick check in , good cars, some scratches around but nothing conspicuous. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Trouble free experience "
" Very professional! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" See above "
" I changed car at the airport and the team at the parking were really flexible. My problem was the car replaced with was smelly from some had burns in the roof, had no fuel in it and looked battered. No fault of enterprise staff as I switched last minute - I should have stuck with my original prepared rental. Staff were really accommodating. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 7
" easy to book, often use autoeurope "
" Fast check-in and in-out, parking in a short walking distance from the airport, nice service there, clean car. Old car, more than 100 000 km range, full of scratches outside and inside, was 1/3 of tank filled. It was really problematic to return with the same fuel quantity and of course noone returns you the difference. no promoted upgrade was offered. "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
" everything was ok "
" everything was ok "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Auto Europe has usually served us well. "
" The pick up counterstaff member was unfriendly. Her English was poor. She tried to charge me 600 euros hold on my credit card. When I pointed out that it was 290 euros on the car booking sheet she phoned someone and then changed it to 290 euros. We are visitors to Corfu so had no way of printing out the booking. She was rude demanding we send it on an e-mail even though she had the booking info on her computer. Poor service. When we dropped off the car, a different service person was better. "
Value for Money: 5 Efficiency of Counter Staff: 3 Expediency of Drop-off: 7 Condition of the Vehicle: 10
" Good "
" Good "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Enterprise was great. I had communication problems because autoeurope's voucher wasn't clear about the drop off location. That was very unfortunate. But the enterprise staff was great "
" Enterprise was great. I had communication problems because autoeurope's voucher wasn't clear about the drop off location. That was very unfortunate. But the enterprise staff was great "
Value for Money: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 5 Condition of the Vehicle: 8
" Except the slow pick-up, everything was as expected. "
" Due to the start of a new electronical rental system, which included electronical signing of the rental contract, the pick-up of the car was VERY slow. "
Value for Money: 8 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Good service as always "
" Terrible car "
Value for Money: 3 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 1
" One of the best car rental experiences! "
" Very professional and helpful personnel. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good experience, straight forward process and friendly staff "
" Good experience, straight forward process and friendly staff "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Na "
" Na "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" very good "
" very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good overall, a bit far from airport "
" Smooth and efficient "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" all smooth "
" smooth rental. slow counter. "
Value for Money: 9 Efficiency of Counter Staff: 4 Expediency of Drop-off: 9 Condition of the Vehicle: 7
" Good as usual. "
" Quite uncomplicated. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 7
" The best service "
" The best! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All was excellent, except the fact that the engine was small for the model of the car - Skoda Octavia, 1 litre engine "
" Very good experience "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The experience with AutoEurope was great. "
" When we rented the case from the airport we asked for the safest option between Ford Focus and Hyundai Auris the we could pick from, and we were recommended Focus. However, on our way home we felt strong shaking of the car when driving over 100km/h. When we called the next day asking for another safer car we were reassured that we would be contacted the next day, but this never happened. When we called again a couple a days later we were reassured for the same thing, but again no one bothered. Finally, we had to send an email to the Athens airport enterprise manager requesting another car. In the latter case we received a car 6 days after our pick up, that is extremely late. Additionally, the attitude of the manager was not ok. He did not apologize for the car being in an average condition and for the failure of his office on punctuality and delivering. Overall, we were not satisfied at all because of being extensively ignored and faced with some arrogance when we requested to receive what we had paid for. "
Value for Money: 7 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 5
" It was a good choice to rent a car from you "
" Good cars at reasonable prices. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" NEXT RENTAL CAR HIRE AGAIN BY/WITH AUTO EUROPE "
" NEXT RENTAL CAR HIRE AGAIN BY/WITH AUTO EUROPE "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" easy booking - good service. I was completely satisfied "
" Service and car were excellent. I would prefer full tank at pick up, to be returned full. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Never again! "
" Due to Covid I've to pick up car after the our of reservation: they told me that reservation expired and have to pay full price again. Help desk doesn't answer during weekends. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
" Swift, efficient and very friendly staff. Even when I wanted to have the car longer, thuis was arranged by phone without problems. Car was in good condition, no problems there. "
" Very swift "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" my flight was cancelled at the airport in Düsseldorf and although i contacted you, you did not show any goodwill and did not cancel the car. very disappointed after so many years with you as a customer. never again with autoeurope. regards, Vasilis Agridopoulos "
" My flight was cancelled at the airport in Düsseldorf and although i contacted you, you did not show any goodwill and did not cancel the car. very disappointed after so many years with you as a customer. never again with autoeurope. regards, Vasilis Agridopoulos "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
" Reliable service. Appreciate possibility of full insurance coverage (without excess) already at the booking stage "
" Apart from a certain delay at the reception, the service was very satisfactory. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Really efficient and comparable system. "
" The service and the condition of the cars has become lower the last 2 months. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 7
" Nothing to add- very happy! "
" Overall very good and professional service - also fast check in and check out "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Clean car - Accurate - Friedly personnel. "
" All perfect! I highly recommend and personally I'll come back again soon! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great service "
" Great service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything was fine, no problems at all "
" Everything was fine, representative was helpful and the car was in good condition "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very usefull site. "
" Excellent staff kind and proffesional! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very nice rental company , its good value for money "
" Despite the fact that the people at the greek airport were very kind and they provide me information and solutions, when I called to have a solution at the phone the woman was rude, impolite with no solutions . "
Value for Money: 6 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The best !! "
" The best !!! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" As under point 3. "
" Very good experience as in other numerous rentings. Upgraded car without surcharge. no problem with the car and with the return. Very efficient.the "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" beautiful "
" I was overcharged for a minor damage. Someone broke the tiny triangular glass of the rear door window and I was charged 150 euros. In the market I would not have payed more than 50 euros. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very satisfied, I will recommend it to other people "
" Nice and efficient stuff, very polite "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The quality of service of the company was poor and your site should be more selective on the companies that he works with . "
" The car condition was poor and totally insecure. The car made a noice , wipers didn't work , alarm was lighted up while driving. The tires were worn out . "
Value for Money: 1 Efficiency of Counter Staff: 6 Expediency of Drop-off: 3 Condition of the Vehicle: 1
" Already recommended to others, and for sure I will use them again "
" As before, the experience with Enterprise was excellent. They combine efficiency with friendliness, which is not always the case in the car- hire business. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" 0 "
" 0 "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Nothing to add "
" The attitude if the ground staff is excellent. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good "
" Ok good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I indc "
" the car was delivered with flat tires, 1,3 to 1,5 PSI instead of 2.0 and 2.2. The car had very important aerodynamic noises from front doors whilst on highway, we had to open slightly the windows. Unsure that breaks were working correctly, too much trembing in weel. This is not standard for a clio dci, we have one in the family. in addition, car with over 147.000 km, the oldest I ever used from a rental company. I have reasonably frequently used cars from enterprise or alamo in US and this is NOT standard for the company "
Value for Money: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 3
" I did not receive the car, i had my international driving license and they refused to give me the car or refund me "
" They did not give me the car aa i only had my international driving license and never refunded me back "
Value for Money: 1 Efficiency of Counter Staff: 7 Expediency of Drop-off: 1 Condition of the Vehicle: 1
" Some technical issue with the car. But the great service. "
" This time the car was not in a great technical condition. Battery problems and exclamation mark on the panel. But the service was great as usually. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
" Booking, price, staff - all was OK. As I was entitled to free upgrade, I was expecting somewhat bigger, car. Well the Suzuki was just few inches bigger than a Fiat Panda, but the luggage space was as Fiat Panda. Well, consider, that most on the rental cars were even smaller, after all, I can't complain. "
" Booking, price, staff - all was OK. As I was entitled to free upgrade, I was expecting somewhat bigger, car. Well the Suzuki was just few inches bigger than a Fiat Panda, but the luggage space was as Fiat Panda. Well, consider, that most on the rental cars were even smaller, after all, I can't complain. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Again very easy, good deal. Have used many times over the years. "
" Very friendly, quick and easy. Great staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent "
" Excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Absolutely terrible. Both Enterprise and Auto Europe caused an incredible amount of stress within their draconian deposit rules and their excessive reliance on hiding behind policy. Hertz sorted it for me no fuss and thankfully saved my holiday. "
" Horrendous customer service. I forgot my credit card and the company would not accept my partner's instead. As a result, I lost over 200 euros and nearly had to cancel my holiday. Fortunately, I found car hire company that saved my holiday (which is a multinational like enterprise and was even willing to accept cash as a deposit). Auto Europe were no better. Couldn't find me a replacement car hire company although I found one within 5 mins of walking into the centre of Heraklion. Rude staff at Enterprise and condoscending tones from the Auto Europe help desk. I would never recommend enterprise or Auto Europe to anyone and would advise them to stay well away. Some companies are willing to go the extra mile and not hide behind policies. Unfortunately Auto Europe and Enterprise do not fall under this category. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
" I will rent again "
" Very good service and fast ! Employees very friendly "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 6 Condition of the Vehicle: 5
" Very satisfied "
" Very satisfied "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" more efficient when not actually talking to anyone. Online experience was good. "
" Perfectly fine, no drama "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Auto europe has usually very good prices with good service "
" the staff was very helpful the problem was with the car we recieved, a small jeep of Suzuki with very bad suspension "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
" Perfect. "
" Very efficient. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" So far my autoeurope experience has been excellent "
" Pick up staff (carpark) did not want to highlight damage to vehicle after pointing it out "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 6
" all comments mentioned above:) "
" I am very happy about using Enterprise and the service was absolutely fantastic. the lady that assisted me was very patient and kind with me!!!! The only thing about that would like to mention is that I had free upgrade but no car for upgrade was available. That's all. To be honest is not a complain it is just a comment so you can check on what you will do if a costumer has booked with free upgrade. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Ok "
" I was often rent a car from enterprise and always I have to check the car for damage that they don't check on contract. You must be very careful, maybe are their policy to charge you an extra payment "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 5
" Overall good "
" I have been using auto Europe for many years and in particular enterprise. I am very happy with this company service etc. this time the car was a bit older than usually and the hi beam/light on the right hand side was very weak. The pressure on the tyres wAs also low and I had to go and put air straight after I picked it up. Overall a good service, some attention to detail before handing it to the next client is necessary. I am booking my next one this week. Thank you for asking my opinion. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Friendly staff "
" As described, car had trembling ride, unbalanced/knackered wheels "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Our experience with Autoeurope was as always also perfect. "
" Very good experience. Enterpise in Thessaloniki was very helpfull and friendly, to be recommended. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" . "
" It would be good to be much clearer on rules regarding use of DEBIT card. I can't see why you would need a credit card. just bloc an amount like everyone else! "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Easy car selection and good prices. "
" Very friendly and helpful staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Très bien ! Aucun problème "
" Very Likely "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Up to now no problems! "
" Always excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great help "
" Great service at the pick up. No service at drop off. I had to Park the car alone and walk a distance to return the key. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 6 Condition of the Vehicle: 10
" Will use again "
" Everything went smoothly "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" I am happy to use autoeurope. Responsible and clear in agreements. Personnel respectfully provides assistance. "
" Willing to assist and polite people on the desk "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good company. "
" Everything was super "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Just the best. Thanks "
" Best service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I have been using auto EUROPE for many years now. Always reliable efficient and with the best prices "
" Easy and fast pick up of the car. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" everything as expected "
" everything as expected "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" No comments "
" Seems that the same line is shared for those, who have completed booking and just need to pick up the car, which typically takes just few minutes and the ones for whom it takes 15 minutes and more. "
Value for Money: 9 Efficiency of Counter Staff: 6 Expediency of Drop-off: 8 Condition of the Vehicle: 10
" Everything was perfect. The car was very good "
" Envers thing went very well "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Everything went smooth. Nothing to complain. "
" Everything went smooth. Nothing to complain. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" .. "
" Enterprise are a great company "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Recommended. "
" The car wasn't in great condition. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
" Very good "
" I am a customer for several years the personnel is good and helpful. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" No comments "
" When I returned auto to enterprise parking at Athens airport,thrre is sharp left turn from the entrance.There is too long base of barrier and I hit the left side of auto to it.They said I am not the first ,and they told airport authorities to fix this and there is no answer.Its look like a lye by them.they want to charge clients for the damage!!! "
Value for Money: 1 Efficiency of Counter Staff: 7 Expediency of Drop-off: 1 Condition of the Vehicle: 8
" Realy bad one. No logic in your service. Never will rent again with eutoeurope "
" I didnt had an experience with them becuse of a mistake that i made but you charged me anyway "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
" VERY GOOD "
" EVERYTHING WAS FINE EXCEPT THE FACT THAT THE FUEL TANK WAS AT 1/4 AND I HAD TO RETURN IT AT THE SAME LEVEL WHICH IS IMPOSSIBLE. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" good "
" everything was OK "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Good experience, overall. Only the car condition and the issue of an invoice could be better/faster. "
" Very good counter staff. The car wasn't in an excellent state. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 6
" Highly recommended. "
" Fast pIck up. Excellent service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Smooth, efficient "
" Expeditious, efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" was not very user friendly. cannot cancel online. if you are in finland have to do everything in finnish. nobody answered when i tried to call "
" having paid over 800 euros for the car, I recieved it with no fuel. the warning light was on already as I left the parking lot. I would expect a person with local knowledge of the area is better to fuel the car than a full family who got up at 4am and after a long flight arrive in a major city for the first time. it states on contract full to full. half full might have been ok, but with warning light is not.this put my family and myself iat un nessesary risk The toll roads had no services so I had to come off and hunt for a service station to refuel then pay again to get back on. car was old and dirty. "
" Overall transaction went smooth. The only thing is that if you have to make any modifications you need to refer to Autoeurope not at the local dealer that you collect your car. "
" Always clean and almost brand new cars! "
" All was good with Auto Europe. "
" All was good with Auto Europe, but Enterprise was less satisfactory. 1) Although I booked the car with "full-to-full" tank policy, I was offered a "half-to-half" and then finally given an older car with "full-to-full"; 2) When returning the car, there was nobody at the car return point, had to call the main desk for someone to be despatched. Lost another 20 minutes trying to close the transaction at the main desk at terminal. Too cumbersome. "
" Friendly Staff Nice Car "
" I like this company. Always rent a car at this company. Already long ago - as soon as it appeared in the Athens airport. "
" all perfectly. Nor any criticism. "
" I have been using auto Europe for many years and I find them excellent. "
" I have been using Enterprise for many year now through auto Europe and I find them excellent. "
" Kindly be informed that I was asked to pay an extra fee of 31.5 euro due to (as i was said) insurance policy reasons and the fact that I had to drop off the vehicle at a time when the company's office would be closed...... Furthermore, the radio of the car was not operating... "
" Kindly be informed that I was asked to pay an extra fee of 31.5 euro due to (as i was said) insurance policy reasons and the fact that I had to drop off the vehicle at a time when the company's office would be closed...... Furthermore, the radio of the car was not operating... "
" Booking is fast, you can get all the coverage you need and it is easy to re-book if the price drops. "
" Everything went smoothly and efficiently. "
" Auto Europe gives a realy great service and we are satisfied. Car was realy economy and reliable. Thank you Auto Europe! "
" Enterprice 5+, everything was perfect and there is nothing more to say that we are realy thankful for this service. "
" exelent Mrs Sofia Sidiropoulou "
" Very courteous staff, and car was in wonderful condition. Well done. "
" Perfect service!!! "
" Speedy and without any problem. "
" Quick service, received a car of superior class than booked, experience very satisfactory confirming that of many previous times. "
" Very professional. "
" Very professional and kind "
" Car was good with a small problem for closing the driver's door but the smell when A/C was working horrible. Taking and giving back the car was quick and in time. "
" FRIENDLY AND HELPFULL "
" I was completeley satisfied about the whole process. "
" Kind employees. Had no issue. "
" Very satisfied,everything OK.. "
" I have chosen auto Europe and particular Enterprise but the agent was not helpful. When I denied to take extra insurance package because I was already covered with mine , he didn't gave me the car I paid for. I asked for it or for an upgrade that I could have complimentary, but he told me he had no more available cars. The parking was full of economy manual cars.I will never recommend Enterprise again ! "
" Worst customer experience I have ever seen "
" Car was on a very bad condition "
" I PAY 27 EURO EXTRA BECOUSE I ARRIVE 6 OCLOCK I PAY 110 EURO EXTRA FOR FULL SAFETY "
" Dear Sirs, I have delivered the car one day earlier and the rent office told me to contact you for the refund. Please advise how to proceed with this. "
" Scratches up to 10cm as well as return on slighlty less fuel are not charged! "
" Scratches "
" As alwayw, simple, quick and efficient "
" Excellent service, very good personnel "
" very good "
" very good "
" Invoice missing always???? "
" no koments apostolos "
" Great service. "
" Good. Pick and drop off area close to terminal building. Friendly staff and quick service. "
" +Fast, easy to use service. -Inaccurate pricing for extras(baby seats etc) "
" it was nice to get a free upgrade "
" Reliable bookings, competitive prices, no hitches. Very satisfactory experience over and over. "
" Polite and very helpful personnel (Alexandros). Reliable new car. Very good experience for many times over. And usually the cheapest offer on the Auto Europe list of choices. "
" The representative was very helpful and surprisingly did not take any deposit to cover accidental damage. "
" all ok "
" I faced an unfortunate and disappointing situation with this booking, although I acknowledge that i showed up to the service provider front desk the next day of the agreed start day of the rental and was not able to notify them of the delay, the whole booking was cancelled and the whole amount of the contract was charged, which I really find unfair specially that the length of the contract was for 10-11 days and the service provider allocated the car to another customer so as a maximum he would have lost 1 day rental and you company would have incurred a similar cost, a penalty applied in addition to the 1 day rental cost would have been acceptable but the whole amount is a bit excessive,Beside that your support team was unhelpful. thank u. "
" Poor Service and careless, never bothered to follow up or provide an alternative solution, disappointing to say the least. "
" Very efficient and easy to use site "
" Quite quick and efficient. Took a long time to release my credit card deposit though! Also would have preferred to have the car checked in my presence upon return even if it was outside office hours! "
" smooth transaction "
" When I received the car, the low tyre pressure indicator was on. When i reported it to one of the people in charge of the handing/receiving of the rentals he just commented ... add some air and it will be ok. I expected a company like Enterprise to have the cars checked and ready for its customers without any faults! "
" Best company to rent from when overseas. The rental is easy and always spot on. "
" The car has 74;000 km "
" The car has 74;000 km "
" The staff were friendly and helpful, and the pickup and drop off process were smooth. However, the car we received had seen better days. The A/C failed after the first day, and there was quite extensive visible damage to the car exterior. The car was mechanically fine to drive and did the job, however. "
" As always Europe were excellent. I have been using it for years and am happy. "
" Excellent! "
" Hi, everything was great related to car rental. The bad feedback is because I had to pay 25 euro when I arrived because it was 12 o'clock at night, which I am pretty sure it wasn't stipulated anywhere until I inserted my credit card details. And if it was written with small letters somewhere is as bad because you intentionally try to hide this. What is funny is that I specifically called Auto Europe to ask them about this but the operator said that is a free bus transfer to the park location. No mention of any cost. You may have got a client for an occasion but you might of just lost one for the long run, as for future rentals I will try to avoid Auto Europe as much as I can. Thank you, Mihai "
" Very good staff, very polite and prompt. The car was in good condition and I had no problems with it. My only problem is related to the fact that the cost of the transfer is intentionally hidden to the client until it is to late to change his mind. I am giving this bad feedback in hope that maybe you will solve this issue together with Auto Europe. "
" Good lease terms. "
" Fast and quality service. Good car. Thanks! "
" Very fast, kind, and helpful. Thank you guys... "
" Car received was a Toyota Yaris; Car booked was a Ford fiesta. More or less equivalent; but why offer the big choice if in fact you receive whatever car is available on the day? "
" Staff always helpful; dealt with contract paperwork quickly. But vehicle had ignition problem not to do with battery; no urgency to remedy this. "
" Good selection and price. "
" Smooth airport pickup and return. Would definitely use them again. "
" Your company has cancelled my reservation without any notice.I have learned about cancellation in rental office.Plus you charged from my credit card.I had to pay extra 30 euros for the last car remaining at the office. Worst car rental experience of my life "
" Very good! Had a problem with the first car and they replaced it immediately! "
" I d'ont speack good englisch. Je vous répond en French. Le véhicule était en bonne état, Une personne m'attendait avec mon nom à la sortie de l'aéroport Une personne est venue récupérer le véhicule à l'heure prévu sur le contrat. Je suis très satisfait par Auto europe et Interprise à Santorin "
" the service was good apart from finding out the morning after our flight, that the car seat for the child had not been securely fitted. "
" I have used Auto Europe for my car rentals many times. In the majority of cases it offered the best value for money and I do not recall a bad experience. It has become a reliable partner for my travels and is the site I will check first for offers although I keep an eye on the competition. "
" Very satisfactory. Although they declared that providing a car with full tank was not their policy, following my insistence they searched, found and provided a full tank car even if that meant providing a car of a higher class than the one booked without extra charge. Polite and efficient! "
" Service was really perfect. "
" Everything well organized. "
" So far so good, but never had a major issue to resolve through Auto Europe which would actually demonstrate the company's quality "
" Very quick service, the car was at a very good state "
" very easy "
" excellent "
" Great, fast service. Really good prices. "
" No complaints at all. Security deposit (deducted from the credit card) was unusually high, 650?. So be prepared and have your limit raised on your card, otherwise you are stuck at the airport :) "
" very good "
" Lots of annoyingly e-mails concerning flight information. The local car angency was informed. Auto Europe should upgrade its system in order to include all airline companies/flights. "
" Very polite, friendly, and swift service "
" I can not get my car. Because of ship delay I visited rental office at 6 August 9 pm. Officer refused to give any car and advice me to call the company who I already paid.Because of this problem I have to find a new room around,during this stuation there was not a possibility to call autoeurope.I could not get a service so pleasu refund my Money.Regards,Emre "
" I can not get my car. Because of ship delay I visited rental office at 6 August 9 pm. Officer refused to give any car and advice me to call the company who I already paid.Because of this problem I have to find a new room around,during this stuation there was not a possibility to call autoeurope.I could not get a service so pleasu refund my Money.Regards,Emre "
" Non c'è stata molta chiarezza sulla distanza tra il porto e l'ufficio del noleggiatore. Nel complesso gli operatori sono stati gentili e disponibili "
" Il luogo di ritiro rispetto al Porto non era così vicino come mi era stato comunicato. Per fortuna dopo aver fatto 1km a piedi con le valige il proprietario del noleggio in loco ci è venuto a prendere per strada. La macchina non era una Suzuki Celerio ma una Suzuki Alto con molti km 39.500 e con il freno a mano non perfettamente efficiente. Quindi buona la disponibilità del noleggiatore ma non tanto l'auto "
" Got a great car at a great price! Site was easy to use. Thank you for helping to make my European trip such a success! "
" Thank you! Free BMW upgrade! Awesome way to spend the last four days of my trip! "
" Charged an additional $26 euro 'out of hours' pick up fee that I was not told about by Auto Europe. Very disappointed with this as I would have gone with another company if I knew "
" My ford fiesta turned into a suUki swift, with less engine power "
" All went well "
" Nice and easy. Could have more companies to compare and book from. "
" Simple procedure, friendly staff, good customer service. Cars could be in better shape but pricing is overall very good. 2 straight times got a diesel-engine car instead of a petrol one, which is good in Greece (consumption and fuel prices). "
" Hello, Regarding my recent rental EU 10839907 , I am very disappointed. I requested and payed in advance for a compact 4 door car CDW (Toyota Auris or similar car) for 4 passengers and I received a DOWNGRADE CLASS. The rental company Enterprise didnt have CDW class or (any) upgrade class; the only possibility was to hire a downgrade class Suzuki Swift. I called your customer service from the counter desk and they didnt solve my problem, the only offer was to hire a car from another company with 1.100,00 EURO for the same period. This was like a joke considering that I already payed 326,41 EURO for my rental. So, our 9 days holiday with 4 passengers with luggages for 4 persons on a very small 1.2 engine car was very bad. And all of this because your company AutoEurope and your business partner Enterprise. This is why I will spend another days to make bad reviews for you Autoeurope and Enterprise on every social media and influential websites I know, including TripAdvisor, LonelyPlanet, Expedia and so on Also, I am considering to cancel my next rental with AutoEurope EU 10970410, but first I will wait for your explanations for my last rental. Regards, Marian Nadu "
" Everythking was perfect. "
" All went well. The only question i have is: deliver the car if possible at the hotel/appartment agains extra costs afcourse. "
" The booking was very quick and simple. "
" The staff is very efficient and very friendly , helping to solve every doubt/problem. I'm very satisfied. "
" AutroEurope service was, as always, above expectations. More than excellent. Thank you "
" Excellent and prompt service by the car rental company Enterprise. The personel was very courteous and polite and helped us by giving us tips for our travels which proved trully helpful. The car provided was excellent too and made our journey really enjoyable. Thank you "
" I really liked your service!! All worked fine and the arrangement with the car rental company was perfect! (and the price, unbeatable!) "
" The people in ENTERPRISE were very very helpful, and the car in excellent condition. I am very happy with this choise and I would recommend them to anybody. "
" Auto Europe has the best deals, is trustworthy, and provides good quality. I am a satisfied customer for many years now. I never check the concurrence anymore, you always have the best offer. No nasty surprises when renting a car. "
" Enterprise has good cars, good personnel, doesn't try to screw you with damages or filling of gastank (EVER!), and surprises with nice upgrades once in a while. Love them. "
" There was a problem with the voucher. I did not get one after my initial booking. Therefore I lost 2 days of using the car but paid for the entire booking period.!!! "
" They needed a flight number in order to meet me at the airport. Well I decided to hire a car after I had been here already a few days. Two options for pick up location for me. I choose the closest, airport. I gave them my old flight details but told auto Europe I m already here. Enterprise insisted in getting a flight number. It took a while in finding the guy from enterprise. Isn't a time of pick up enough? Paperwork went quick car was ok. "
" Good service! "
" Good car, correct service! "
" Old car with lots of mileage!! "
" Next time please include FULL CONTRACT DETAILS so that we can avoid exttra rental fees not specified anywhere! I will never recommend your service to anyone! "
" A company which from nowhere charged as 29EUR for early pickup (never specified on the contract) and then told us that to avoid paying again 29EUR on the return we have to return the car until 9PM which made us to wait 3 hours for our flight on the airport! Terrible service! "
" Being for the first time in Lefkas I tried to hire a navigationsystem. The ones they had did not work properly. I took me and the Enterprise-employees an hour to come to the conclusion that there was an unsolvable problem with entering the adress. As it turned out: the navigationdevice was in Greek alphabet which did not match with the keyboard. And no one could manage this. In the meanwhile of exploring the device many other clients had to be served, so it took me a long time before I could leave the airport. Pity too, and incomprehensible, that they could not provide a map of Lefkas. They only had a map of whole Greek which had no use for a relatively small island like Lefkas. Funny that I was given such a detailed map by my landlord. "
" When I contacted AutoEurope to complain about the not availability of an automatic car you mentioned that I should have wait for the end of the rent before being able to complain. "
" The car rental company in Athens was not able to provide the automatic car I booked and did not provide any upgrade or discount. "
" very quick and polite staff at the airport. overall very satisfying "
" thanks to Emilia for her telephone support when booking th car very short term (24 hours before pickup "
" perfect service during the pickup and returning of the car from the employees of Enterprise cars, very new and clean car "
" I have been using autoeurope for many many years and I find it very satisfactory. I am not sure if there is a record of my continuous support for auto Europe and also not sure how to become a member. "
" Enterprise have been wonderful all along and is my preferred supplier when in Greece. "
" Through Auto Europe, I thought I would receive the car with a full tank of gas. However, we received the car with the gas tank only 1/4 filled. It was inconvenient to fill up in rush hour traffic, and then monitor our usage in order to return it at exactly 1/4 full of gas. "
" Top service! "
" Very professional people, nice, on time, friendly! "
" We had issues with the Garmin GPS unit taking us on back roads, rather than the main road. As as result, we ended up not using it. We mentioned this when we returned the car, asking it they reduce the charge. The agent was not sympathetic. Said if it really was an issue, we should of called them right away. Other than that, everything was fine. "
" Didn't get the car we booked....got a micra instead of a fie sta upgrade "
" The cheapest and best services you can get for your car rental, in any country you travel. The added benefit of having extra insurance in the low price, takes away any concern of not accepting the expensive insurance given by each car rental company. "
" They are the cheapest car rental agency I have used, however their car choices are not as extensive as other companies in same car groups. Still recommend this company to my friends and family, although do recommend if they do find about the same price with other company they might think about it further. One thing that I don't enjoy with Enterprise is that they don't clean their cars before rental (even inside is not as clean as expected). "
" easy to use to make a reservation. But it's been more than 3 days and maintain a pending charge. "
" they charge me by a GPS that don't work well , bad counter service . "
" Very great service, pick up from hotel and free drop off in harbour. Among better car rental experiences arond. "
" Very friendly and efficient service provided by Enterprise at their Chania airport office, which is actually located a few kms from the airport. A swift shuttle transfer was provided from the airport to the office and back. To be recommended! "
" Fuel: tank was not full but instead it was 3/8 full. This is burdensome for the customer plus you end up losing as you wont be able to fill it in with the exact amount. "
" New car, low mileage "
" Service is very good "
" It was very good service at Enterprise counter and did not a long time. "
" Brand new car spacious and of excellent quality. Got an upgrade without asking. Me and my family enjoyed the trip. I will book again. "
" Brand new car spacious and of excellent quality. Got an upgrade without asking. Me and my family enjoyed the trip. I will book again. "
" Easy and reliable booking; Good price "
" Reliable and correct; Very good car. "
" EVERY WAS PERFECT "
" i was charged with extra 26.07 euro because i rented the car after 22:00 i was told when i went to pick up the car that is the extra fee for the person to be after 22:00 at enterprise office at Rhodes airport , No one told me this before , if i knew it i was never going to rent a car from you . I considered it as taking money from my pocket with no reson . "
" When i arrived at Rhodes airport your employ told me that i have to pay 26.07 euro as late charges because i rented the car after 22:30. No one told me this before that i had to pay this extra money , i considered it anfair and is like taking money from my pocket with no reason. I demand this money to be refunded to me . "
" I have been using AutoEurope for at least 5 bookings a year, and its a very convenient and reliable broker. Pity the bookings do not count when using a specific supplier. "
" Long queues but I guess it comes with the Value 4 Money choice making. "
" Very very gut "
" The best "
" My first experience. Very impressed: rates were competitive and good follow-up - not just another booking like some of your competitors "
" Friendly. Allowed a free upgrade. Initial car was old and not in very good condition. Replacement was excellent "
" The car was eventually not full with fuel so I needed to put 10lt for about 35km in a mini car... There was no one to deliver the car to. I needed to walk to the airport office and back before heading to departures. Free upgrade? not even thought about it. They followed up though, trying to apologise, but still they have a long way to go for proper customer satisfaction... "
" good service and prices "
" very good service "
" Very friendly staff, right on time. Very good car. "
" Instead of a BMW 116 that we booked we got a rather old Scoda Rapid diesel. "
" Everything o.k. "
" everything o.k. "
" I didn't receive my receipt before for my expences to the company "
" VERY NICE PEOPLE "
" Everything was great but even if I've paid about full cover. In the office I've asked about an amount of 900 from my credit card for insurance. "
" The car was great and in perfect condition. The only thing missing is the full to full policy about the fuel. "
" i ended up paying 30% due to your small letters. drop off site was very far than where we agreed. "
" i ended up paying 30% due to your small letters. drop off site was very far than where we agreed. "
" easy booking, good price. "
" Polite and effective staff. Fast and easy process for pick up and drop off of the car. "
" Excellent in everything. Best Prices (and I checked a lot) and Best Deals. "
" Once again Excellent. Car and Peoples attitude overall.Very Helpfull and polite. Car was almost like New. "
" IT WAS VERY DIFFICULT TO GET THROUGH TO YOUR CONTACT TELEPHONE NUMBER WHEN I NEEDED TO CHANGE MY ORIGINAL BOOKING, MAINLY DUE TO THE AUTOMATIC ANSWERING MACHINE AND AT A LANGUAGE I COULD NOT UNDERSTAND. WHEN I FINALLY GOT THROUGH THE SERVICE WAS EXCELLENT "
" THE MAN AT THE COUNTER WHEN I WENT TO PICK UP THE CAR WAS PREOCCUPIED AND DISTANT. THE WOMAN AT THE COUNTER WHEN I DELIVERED THE CAR WAS VERY ATTENTIVE AND PLEASANT "