Auto Europe
- North America
- Central America
CENTAURO GREECE CUSTOMER REVIEWS
- 7.8
- 7.6
- 8.7
- 8.3
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
CENTAURO GREECE Car Rental Reviews
Average Rating for Centauro :
ATHENS, GR - Reviewed by GEORGIOS - 16 September 2025
" It's OK "
" there shouldn't be so much waiting for the minibus transfer "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by LUCA - 11 September 2025
" nothing special to say "
" In Madrid the office in in one terminal and the pick up is in another one, so it is a bit unpractical. The counter staff is using psychological pressure to get paid out more extra insurances. Not all scratches were present and there was the need to do additional check, but the responsible for the survey at the pick up was super professional. "
Value for Money: 7 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 7
THESSALONIKI, GR - Reviewed by MILAN - 29 August 2025
" Pleasant experience "
" I am very satisfied. You get a new car for a best price on rental market. Stuff is very kind and professional. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by MARK - 13 August 2025
" Generally it works well with Auto Europe. Although I have the impression the car rental companies are not supportive of booking through a broker. "
" Generally ok apart from the attempts to hard sell their insurance when we already took the insurance with AutoEurope "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ATHENS, GR - Reviewed by IVGENI GIDON - 31 July 2025
" Terrible company. I will submit a complaint with a detailed information "
" I'm going to submit an official claim. We reserved 2 cars pick up time 23:00 and the order was confirmed, no comments. Our flight got delayed in an hour and we arrived to the airport at 00:00 only to find out that no one waited for us or even left a message or an email. The voucher said opening hours 7-23, which I've seen only later. The question is how the pick up time of 23 was allowed in the ordering process? The car should have fitted 2 suitcases, but fit only one! Terrible customer service "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 2 Condition of the Vehicle: 8
THESSALONIKI, GR - Reviewed by PANAGIOTIS - 13 July 2025
" Autoeurope is easy to book a car. It is questionable if a problem arises whether their insurance will cover you "
" Extremely slow pick up. Not organised at all "
Value for Money: 3 Efficiency of Counter Staff: 1 Expediency of Drop-off: 7 Condition of the Vehicle: 8
THESSALONIKI, GR - Reviewed by ALMIR - 12 July 2025
" Auto europe it's perfect bat centurio its very bad "
" Very bad "
Value for Money: 7 Efficiency of Counter Staff: 1 Expediency of Drop-off: 9 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by SAVIOUR - 04 July 2025
" Shuttle bus driver wanted to take first drivers from airport and then return for passengers. Or returning car they invented every excuse to charge me extra money, 295 euros, for vary tiny scratches on rim and an imaginary stain on back seat. Fuel charge not fair. They gave me half full tank and it is vary difficult to return wit half tank. I gave them car with almost full tank and was not compensated even if they charged me 69 euros when I took the car, for their half tank fuel. Full to full is more reasonable. "
" Shuttle bus was late and driver was problematic. On returning the car we were first clients but we were served 5th. They invented a stain on back seat which they said required biological cleaning, it was depressed mar from my small bag. They also saw a mark on each front rim and charged me 295 euros. She was only rude and difficult with me. "
Value for Money: 6 Efficiency of Counter Staff: 4 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by HUGO - 27 June 2025
" All good "
" Centauro officer sell you an insurance providing you misleading information. The message is that autoeurope car insurance it's not enough, charging me additional insurance fee. Insurance condition between autoeurope and centauro must be clarified "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 8 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by GEORGIOS - 25 June 2025
" Excellent service! "
" Its good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by KONSTANTINOS - 18 June 2025
" fd "
" It took very long from the time of the arrival until i entered in the car. But as they say you get what you pay for.. "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by FRANCIS - 17 June 2025
" It was fine, no issues, good price "
" Pickup was terrible. Unclear where to go at the airport, no office, no signs, no persons. When finally someone showed up (after over an hour), I was met with a 40 euro surcharge, because it was after 2300 (while I was waiting since well before). The car was fine, return was ok, but still glad I wasn't in a hurry. "
Value for Money: 7 Efficiency of Counter Staff: 2 Expediency of Drop-off: 8 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by KYRIACOS - 17 June 2025
" Very good. As expected. "
" The one thing I did not like is that I was asked to prove that a minor damage pre-existed. It ought to be their job to know preexisting damages. This could have easily cost me €300-400 had I not taken a thorough video of the vehicle upon pick-up. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by PAVLOS - 02 June 2025
" Value money car rentals! "
" They gave me brandnew car! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by STAVROULA - 26 May 2025
" The companies that you recommend must be trustworthy and not random "
" Centauro car rental company was unable to give clear instructions. No phone line after 23:00 . Most of the google reviews were mentioning that the company is a scammer . "
Value for Money: 10 Efficiency of Counter Staff: 2 Expediency of Drop-off: 10 Condition of the Vehicle: 4
ATHENS, GR - Reviewed by KYRIACOS - 12 May 2025
" SEAMLESS, AS ALWAYS, FROM BOOKING TO VEHICLE RETURN. "
" GOOD SERVICE "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by PAVLOS - 25 March 2025
" Very flexible and the best company all around the world for car renting! "
" Nice company, value money! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by NIKOLAOS - 19 February 2025
" Keep up the good work "
" One of the best rent a car agency's "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by IOANNIS - 15 February 2025
" Everything perfect and on time "
" Perfect and fast service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by PAVLOS - 01 February 2025
" Excellent staf and company! "
" Excellent staf and company! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by CHRISTOS - 18 January 2025
" Absolutely no issues. Nice car great price. "
" Absolutely no issues. Nice car great price. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by VASILEIOS - 02 January 2025
" Very easy to book best prices "
" Very helpful, quick and seamless process of pickup and return "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by GEORGIOS - 22 December 2024
" EXCELLENT "
" IS GOOD "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by DROR - 20 December 2024
" For me it is good "
" Since i didn't receive back yet my deposit we need to wait. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by KONRAD - 21 November 2024
" New vehicle in good condition except one dent "
" Slow check in but good value for money. "
Value for Money: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by PAVLOS - 16 November 2024
" Πολλά συγχαρητήρια! "
" Μόνο την εγγύηση να μειώσετε στο μισό πρέπει!!! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by KYRIACOS - 23 October 2024
" Not as good as it could have been. "
" Two, minor things perhaps. The sheet with damages marked was clean. When I went to pick up (unaccompanied) I noticed a couple of very minor things. I thought nothing of it. Upon return, the staff noticed one such minor thing & insisted I prove that it was there. Thankfully I had taken a video. But the impression I was left with was very negative. Then I got to talk (in the van on the way to the airport) to the lady that dropped off her car immediately after me. An HR manager of a billion+ European firm, as it turned out. She was made to pay some €75 for stains in the inside of the car, in the back no less! And she was travelling alone! She was annoyed, in a nice, controlled northern European manner, and by listening to her story she had every right to be. I never check the back of the car! I think if these guys are gonna get so picky they have an obligation to accompany the client and make sure both the outside and inside of the car are checked by the client. Else it comes across as a rip-off policy implemented by the front-line commandos. "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SANTORINI, GR - Reviewed by ACHILLEAS - 16 October 2024
" It's not autoeurope's fault. "
" They manage to upsell me insurance that was not needed. and they did it with a very tricky way. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 5
RHODES, GR - Reviewed by BARNABAS - 10 October 2024
" I am very satisified with AutoEurope. "
" overall good experience. they said there were no scratches on the car but there were many so I took photos and then it was accepted upon return. Otherwise all good. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by THEODOROS - 23 September 2024
" IGNORANCE IN MY PROBLEM AND LEFT ME WITHOUT CAR AND HELP IN SPITE OF MY EMAILS AND PHONE CALLS FOR SUPPORTING ME. SAME ON THEM AND THE CAR RENTAL "CENTAURO" IN ATHENS. "
" I HAD A VERY BUD EXPERIENCE IN ATHENS. YOUR CLERK WAS VERY RUDE AND HE DIDN'T ACCEPT (ILLEGALLY) MY DIGITAL DRIVING LICENSE ISSUED BY THE GREEK GOVERNMENT. I PROVIDED TO THEM MY ID AND MY CREDIT CARD IN PHISICAL FORM MY DIGITAL LICENSE IN DIGITAL FORM. AS A RESULT THEY DIDN' T GIVE THE CAR AND LEFT IN THE MIDLE OF NOWHERE WITHOUT CAR AND ACCOMMODATION. THE SHOP OF "CENTAURO" SITUATED KILOMETERS AWAY FROM THE AIRPORT . I CALLED THE POLICE AND THE OFFICERS VERIFIED THAT MY LICENSE WAS TOTALLY LEGAL AND ACCORDING ΤΟ ΤΗΕ LAW N.4954/2022 THE COMPANY WAS OBLIGED TO ACCEPT IT BUT EVEN THEN THEY REFUSE TO GIVE ME THE CAR. NOW I TALKED WITH MY BANK IN ORDER TO TAKE AT LEAST MY MONEY BACK. BIG SAME FOR A COMPANY LIKE YOU. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ATHENS, GR - Reviewed by GRIGORIOS - 15 September 2024
" very bad, i had to pay to much money to rent from another company, my baby was sick and i had no way to travel "
" I had delay in my flight , nobody call me to wait 30 MIN to take the car, i was calling but no answer "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ATHENS, GR - Reviewed by PAVLOS - 22 August 2024
" The best company for car rentals! "
" Value money company but big deposit! "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by MARCEL - 07 August 2024
" I am waiting for help a refund "
" The staff was absolutely reluctant and said they wouldnˇt rent me a car beacause I only had a debit bussines card. I also suggestes the possibility of a cash deposit of 5.000 euros, that i needed the a car, beacause I had a business meeting in Kalamata city int the morning. They gave me a big problem and in cost me extra 300 euros. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 2 Condition of the Vehicle: 1
THESSALONIKI, GR - Reviewed by FLORIN - 02 July 2024
" good company with competitive prices "
" good company with competitive prices "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by YAIR DAVID - 18 June 2024
" great "
" good "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by PANAYIOTIS - 15 June 2024
" Autoeurope is a trustfull site for car hire "
" First of all i would like to say that the car was in a pristine condition (new). That was the good part. The bad part was that the lady that took over to deliver to me the car didn't bother to explain anything about the car. The only thing that she really bothered was to insist in a very rude manner to make me proceed with their full cover insurance although i told her countless times that i was not interested. She even blackmailed me that if i don't proceed with their full insurance i will regret it since upon delivery they always find some damage on the car and they will definately charge me part of the warranty money from my credit card. Of course that thing never happened since the car was delivered to them in a perfect condition. The behavior though was extremely rude and unprofessional. Totally not satisfied! "
Value for Money: 2 Efficiency of Counter Staff: 2 Expediency of Drop-off: 5 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by KYRIACOS - 11 June 2024
" SEAMLESS, AS ALWAYS. I TRUST AUTO EUROPE FOR RENTING A CAR DURING MY BUSINESS TRAVELS IN EUROPE "
" SATISFIED. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by KYRIACOS - 26 May 2024
" ENLIGHTENING ... "
" IT WAS NOT MADE VERY CLEAR THAT A 40EUR CHARGE WOULD APPLY IF I ARRIVED IN LATE HOURS. MORE IMPORTANTLY, I WOULD NOT HAVE BEEN ABLE TO PICK UP AT ALL (UNTIL THE NEXT MORNING) IF IT WAS NOT FOR A SPECIAL REQUEST BY ANOTHER CUSTOMER WHICH MEANT THE VAN CAME (AFTER A 30MIN WAIT) ONLY BY EXCEPTION. "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by AVGOUSTINOS - 20 May 2024
" fully satisfied "
" Clean car - friendly personnel "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by PAVLOS - 19 May 2024
" 10/10!!! "
" very polite staff! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by EMMANOUIL - 07 May 2024
" Good choice! "
" Very nice! Car's navigator was tricky but I used google maps of my phone "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by ELIRAN - 30 April 2024
" Bad service waiting 3 hour for the car and needed to pay again insurance The shatell isn't available "
" Bad service waiting 3 hour for the car and needed to pay again insurance "
Value for Money: 7 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 7
THESSALONIKI, GR - Reviewed by VASILEIOS - 17 April 2024
" Auto Europe is the only platform I use to rent a car since I first learned about it. "
" New car. Clean, Personnel helpful and accomodating. It was an easy and pleasant experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by KYRIACOS - 16 April 2024
" Seamless. Value for money. "
" Brand new car. Excellent service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by PAVLOS - 23 March 2024
" Nice company "
" Nice car! "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by IOANNIS - 18 February 2024
" Everything well "
" Everything well "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
THESSALONIKI, GR - Reviewed by VASILEIOS - 17 February 2024
" I use auto europe the last 7 years everytime I need to rent a car "
" A "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by PAVLOS - 15 February 2024
" The best car rental company in Europe with the most reasonable prices! "
" Almost new cars, helpful staff and reasonable prices! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by PAVLOS - 10 January 2024
" The employee at the car pick-up was excessively talkative and delayed by repeating the same instructions which I was familiar with after having rented a car many times and even though I explicitly stated that I did not want full insurance she insisted with relative rudeness that I buy it! "
" The employee at the car pick-up was excessively talkative and delayed by repeating the same instructions which I was familiar with after having rented a car many times and even though I explicitly stated that I did not want full insurance she insisted with relative rudeness that I buy it! "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by PAVLOS - 26 December 2023
" The best agency for car rental in Europe! "
" Nice company with almost new cars and fare prices! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by KYRIACOS - 18 December 2023
" SEAMLESS AS ALWAYS "
" GOOD SERVICE. I RECEICED AN "UPGRADE" AS THEY DID NOT HAVE A SMALL CAR. I PREFER SMALL CARS. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by PAVLOS - 13 December 2023
" The company is characterized by a high level of professionalism and economical car rental solutions! "
" The company is characterized by a high level of professionalism and economical car rental solutions! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by PAVLOS - 04 December 2023
" Nice company and nice cars! "
" The counter staff was a little bit slow with the contract and delayed the delivery of the car! "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by LIBOR - 27 November 2023
" Centauro did not provide us a car (paid ahead in Auto Europe) even though we had a valid credit card that we had used many times before and that we used in another car rental company two hours later without any problem. Centauro staff was arrogant. They did not take us back to the airport and left us without any help at the street. Never more. "
" Centauro did not provide us a car (paid ahead in Auto Europe) even though we had a valid credit card that we had used many times before and that we used in another car rental company two hours later without any problem. Centauro staff was arrogant. They did not take us back to the airport and left us without any help at the street. Never more. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ATHENS, GR - Reviewed by PAVLOS - 10 November 2023
" You are my favourite company! "
" Excellent company and perfect car condition! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by AIMILIANOS - 08 November 2023
" Very good prices "
" Everything gos so smooth with them "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
THESSALONIKI, GR - Reviewed by PAVLOS - 01 November 2023
" Autoeurope is the best company. Continue on these goals. "
" Perfect car rental company! Value money car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by EMMANUAL - 18 October 2023
" l found Autoeurope's cancellation policy to be very bad. Even though I made the booking last minute only 5-6 hours before the pickup you refused to refund my cancellation because Autoeurope requires 48 hours notice. I am very disappointed with Autoeurope. "
" I found Centauro to be very helpful and good quality service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by IOANNIS - 14 October 2023
" Nice and easy "
" Everything was good Just one employee at the drop of the car was totally not suitable for that job "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 3 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by LAURA - 22 September 2023
" I'll never try to rent a car from Cetauro "
" They try to sell us extra insurance "
Value for Money: 5 Efficiency of Counter Staff: 3 Expediency of Drop-off: 5 Condition of the Vehicle: 7
CHANIA, GR - Reviewed by MIHAI - 31 August 2023
" As expected "
" OK-ish "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CHANIA, GR - Reviewed by SHEM TOV - 15 August 2023
" All great! "
" Everything was fine "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by APOSTOLOS - 05 August 2023
" Centauro in your site is under the filter of companies that are in pickup from the airport. this is completely false as it is a shuttle service. so i was very unsatisfied when i discovered it at late at night that i selected a car from airport but instead i had to go with a shuttle to another location.. on top of this your customer service lines don't work at that time. the emergency line that i called the lady was very rude and screaming on me. i never had such a call before "
" we went there late at night there were many people waiting it took time to take the car "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 8 Condition of the Vehicle: 7
ATHENS, GR - Reviewed by VASILEIOS - 17 July 2023
" 0 "
" 0 "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by RICHARD - 08 June 2023
" I booked at least 30 times via your system, any time I got which was booked and if you know to avoid the little tricks from local rental companies, you will have a very economical rental agreement. "
" Centauro in Heraklion makes a real good Job! It´s not very easy to find the pickup place at the airport for the transfer, but once you there, all is really well done and perfect!. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by PAVLOS - 16 March 2023
" The autoeuropemis a high value company! "
" The officer at the pick up counter was rude and over 30 minutes late in delivering the car to me. Fortunately, after my evaluation at the company itself, a high-ranking executive of the company contacted me and was interested in the negative experience I had as I am a GOLD member of CENTAURO. Thanks for the contact because seem to care for the customers. "
Value for Money: 8 Efficiency of Counter Staff: 1 Expediency of Drop-off: 9 Condition of the Vehicle: 7
ATHENS, GR - Reviewed by PAVLOS - 08 March 2023
" Great company and support! "
" Great company and support! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by NIKOLAOS - 01 March 2023
" BEST SERVICE...KEEP UP THE GOOD WORK THANK YOU "
" BEST AND VERY PROFESSIONAL SERVICE...NEW CARS AND VERY CLOSE TO AIRPORT ... DEFENETLY WILL RETURN TO CENTAURO SOON THANKS FOR ALL "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by KYRIACOS - 17 February 2023
" Consistently excellent! "
" It was a good service experience. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by KYRIACOS - 30 January 2023
" Thumbs up for AutoEurope. "
" They provide the cars 3/4 full which I do not like. Also, there was one incident where the manager was yelling at one employee in front of customers which of course is never nice. Maybe the manager was having a bad day, but still, if you have something negative to say to an employee you do that in person, and certainly not in the presence of customers. I am sorry to say this sort of mismanagement style occurs a lot in Greece. The recipient of the tasteless abuse handled it with grace. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by PANAGIOTIS - 03 January 2023
" Easy , fast , pleasant conditions renting the car "
" Super service by the staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by KYRIACOS - 28 December 2022
" Good. "
" I had to call in 2-3 times to be picked up. Being told that "the driver has already been twice" was infuriating, given that I called immediately upon arrival & informed them I was waiting to be picked up at they very location they told me to wait. All went smoothly thereafter. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by PAVLOS - 03 December 2022
" Very nice company! "
" Very nice company! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SANTORINI, GR - Reviewed by MARIA - 03 November 2022
" Easy and user friendly experience "
" Good price, easy reservation, friendly staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
THESSALONIKI, GR - Reviewed by EVANTHIA - 12 October 2022
" Ample choice and good prices. "
" Excellent service: punctual, friendly and very professional "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by DANIJELA - 06 October 2022
" Autoeurope is the best provaider and I always recommend to my friends "
" very good "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 7
ATHENS, GR - Reviewed by CHRIS - 22 September 2022
" First time I use their service - definitely coming back. "
" Very professional and helpful stuff. The car I was given was bigger than what I've paid for with a nice powerful engine and lots of space. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by MARINOS - 13 July 2022
" Terrible experience with Centauro Car rental. It is the only company I have found in my entire renting experience who require an International Drivers license, especially when the license is a US Drivers License, needing no translation as it is in English of course! I have rented multiple times from other companies in the entire world and it was never an issue. Centauro office stuff including the manager in the Athens Airport location are terrible and rude. A Horrible experience And luckily I had an EU license from before where I had to wait for hours, in order for my family could bring it over, otherwise I would have missed my entire booking! Never again! "
" The only company on earth (Centauro)requiring an International Drivers License having a valid US drivers license! "
Value for Money: 3 Efficiency of Counter Staff: 3 Expediency of Drop-off: 9 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by ROSS - 15 April 2022
" I found that auto europe has the best offers online. I love that. But unfortunately they don't seem to be able to help when things are going wrong. "
" The car was nice. There was one paint damage noted on the contract. As were taking photos of every paint damage the 'manager' came out and said "yes, ok, don't worry about these but good that you took photos." When we dropped off the car the manager wasn't there. There was another woman there instead. She stood and pointed down with her finger for us to stop. We took our things out of the car and asked if something was wrong. Then she pointed to a light damage underneath the front bumper close to the wheel. We hadn't checked there when we picked up the car and it looked absolutely fine when you looked at it. We hadn't had any experience that could have caused a damage there. We had to look really close to see that the plastic had a light scratch close to the wheel. She went inside and wrote us a bill of 290€ for a light damage on the car which they will cash from our visa. I was beside myself. She wasn't interested in seeing any of our photos. We wanted to speak to the manager but he was at home and couldn't be bothered. We are not using this company ever again and we want to worn people. "
Value for Money: 3 Efficiency of Counter Staff: 10 Expediency of Drop-off: 3 Condition of the Vehicle: 9
THESSALONIKI, GR - Reviewed by DORIAN - 02 February 2022
" Should clearly state what cards are accepted for the security deposits "
" They don't accept credit cards for deposit which makes the whole process complicated "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by BLAZ - 24 December 2021
" everything perfect "
" everything went smoothly. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by NIKOLAOS - 04 December 2021
" recommended "
" generally Ok, but I did not like that they charge my credit card €100.00 for fuel and I got the money back after 5 days "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by ADRIAN - 04 December 2021
" AutoEurope had a zero excess, extra cover package that I could not find on other websites. I was a bit reluctant with Centauro's 2/5 star rating on AutoEurope, but my experience was 4/5. Maybe they improved their services, or I got lucky as this was an off-season rental (end of November) "
" The price beats the on-airport better known firms, even with extras such as zero excess, but you need to set aside 30-60 minutes extra for both pickup and dropoff. The Centauro location is some 10 minutes away from the airport, but there was a single shuttle bus available, so we had to wait for some passengers on arrival, and also for the shuttle to come back from the airport when we dropped the car off. At the counter the order was predetermined (I guess from the date of rental) and I had to wait while the 3 other drivers in front of me each had various issues* until finally a second counter was opened and we drove off in a few minutes after that. Beware the fuel policy, it was not full-full, but like for like. I received the car tank at 80% and I had to estimate the consumption to bring it back at the same level. They charged 72 euro for the pre-paid tank (charge, not hold on the credit card) and this was returned the next day or so after the drop off. However, due to my credit card being in a different currency, I was charged a few Euro's fee on each transaction. With a hold, this would not have happened. The car itself was a no thrills Citroen C3 (no parking sensors or camera, somewhat underpowered, 20000km on the odometer), but clean, undented and it did the job in Athens' crowded streets and also on a day trip to Delphi. The trunk fit easily 1 large and 2 small suitcases, plus 1 backpack. *) One driver had a nationality that required an international driver's license, the other two had debit, not credit cards. Because only one counter was open initially, I had to wait while none of the others was leaving with a car! "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by GUY ALBERT FRANCOIS - 10 November 2021
" As bad as all rent a car companies "
" Very slow service for receiving and giving back the car - both took more than half an hour. Especially on the return we had to wait longer for the transfer to the airport. No explaination was given of the car, only after some days we found out, that it was working both on gas95 and LPG "
Value for Money: 6 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 8
HERAKLION, GR - Reviewed by ERIK - 19 August 2021
" Good company "
" Nice new car "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
THESSALONIKI, GR - Reviewed by RAJESH - 22 July 2021
" excellent "
" Very good quality car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by LAKSHMAN - 12 July 2021
" Terrible!! Ended up stranded at the airport with my family!!!! "
" My name is Lakshman Sodagam. I live in Denmark. Recently, i planned a vacation to visit Chania with my family (Greek Islands) from the 2nd until the 9th July 2021. I booked a small car with Auto Europe (EU 18517802-1) for the entire stay in Chania. I was supposed to pick up the car from Chania airport at about 11 pm (local time) on 2nd July. However, things went pretty bad as my flight landed 45 mins late and I couldn't establish a communication with the car delivery person at the airport. Adding to my vows, their office closed at 11 pm and he left by the time my flight landed. I expected him to stay there as my flight was the only one that landed late that day. This inconvenience made me end up paying 30 Euros for the taxi to go to my hotel which was near to the city centre. The next day (9 am) I called the car rental company Centauro for an alternative, i.e to provide me with another similar car or a COMPLETE refund for the services they couldn't offer. They informed me that they didn't have any other car for the rest of the period and cancelled my booking. They also informed me that I should get a FULL REFUND from Auto Europe since I didn't make the booking through them. They also informed me that they didn't charge Auto Europe anything. This was a verbal communication I had with them. Soon after, I immediately contacted Auto Europe customer service and narrated the same to them. However, I was told that I should write an email in detail on what has happened post-vacation that is today. The customer service made note of what I informed them. Attached are the voucher receipts of AutoEurope and also the receipt of another car rental company that I hired for my stay in Chania. To sum up, I paid 60 euros for taxis (airport-city-airport) plus 190 Euros for the stay between 3rd until 8th July which comes to 250 Euros. This is in addition to 252.09 euros to Auto Europe. I have been a loyal customer of AUTO EUROPE for almost 5 years now and i didn't encounter any problems so far. I hope that I get a full refund. Kindly do the needful. Regards Lakshman Sodagam "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
THESSALONIKI, GR - Reviewed by MICHAEL - 09 July 2021
" Everything good except there is no toilet for clients and in the begining of your journey you have to look for the toilet. "
" Everything good except there is no toilet for clients and in the begining of your journey you have to look for the toilet. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by ATHINA - 30 March 2021
" Quick pick up and drop off, smooth experience "
" Everything was quick, thanks "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by ATHANASIOS - 10 October 2020
" I am more happy so far with Auto Europe.Thank you. "
" Everything was great .the only thing I could say is about the counter staff that told me that they will give me an upgraded car but it was just the car I have booked. Above that every thing was smooth. "
Value for Money: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 8
HERAKLION, GR - Reviewed by PENE - 11 August 2020
" Recomand aceasta firma de inchirieri masini! "
" Masina aproape noua, 1500km , personal foarte amabil usor de contactat. O experisnta placuta! Multumim! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by OLIVIER - 06 July 2020
" I have been a customer of Auto Europe for 20 years or so (can't even remember). I'm very happy with AE services! And recommended many times. Please try somehow to warn however your beloved customers that certain companies are low-cost and amateurs with no follow up or customer care. I can assist in Greece to identify them if you wish. "
" Centauro has a PATHETIC customer service, delocated in Spain, and totally amateurish in their approach and relationship. Having numerous different experiences with reputable car rental companies, I will never address to them, no matter their low-cost position in the market. It is far more important to have a reliable car rental than a cheap call center who will never be able to assist you. END OF STORY, I will spread the word on social networks to warn people of this unfortunate experience. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 5
ATHENS, GR - Reviewed by VASILIS - 05 March 2020
" VERY GOOD EXPERIENCE "
" VERY GOOD EXPERIENCE "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by FATIH - 14 February 2020
" My hotel reservation took the price from my credit card and ı couldnt have enough balance to take the car. We try to take the car with my accompanying friends credit card and they give very high price. I rented car from avis with 60 euro block with my card. "
" I couldnt take the car "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ATHENS, GR - Reviewed by POLYXENI - 14 January 2020
" I couldn't change the dates because you never answered the phone I DIDNT GET THE CAR I LOST MY MONEY YOU DO NOT COMMUNICATE WITH ME I am very sorry for your behavior "
" unfortunately I tried to contact you to change state dates but it was impossible!!!!!!! the staff at the cashier didn't know anything about you and couldn't help me how can you have customers but there is no way to communicate ??? "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by DAVID - 08 January 2020
" Not the first time I use autoeurope, for sure will use it again. Clean and fast interface, able to get the best rates most of the time. "
" Despite located away from the airport, the shuttle van was fast enough to meet our needs. The staff was competent and polite. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by DIMITRIOS - 07 January 2020
" An accident happen without my fault, (the car was in parking and one motrcycle make accident and hit the car, tha insurance company say that all will be ok because it was fault of the motrcycle but the CENTAYRO keep me 600 euro until they will pay from the insurance.) this is not professional from the side of CENTAURO. By the time that it was not my fault and was motrcycle fault the company must not keep the monay "
" An accident happen without my fault, (the car was in parking and one motrcycle make accident and hit the car, tha insurance company say that all will be ok because it was fault of the motrcycle but the CENTAYRO keep me 600 euro until they will pay from the insurance.) this is not professional from the side of CENTAURO. By the time that it was not my fault and was motrcycle fault the company must not keep the monay "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by VOLODYMYR - 14 December 2019
" Thank you, everything was very good. "
" Thank you, everything was very good. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by GEORGIOS - 05 November 2019
" Absolutely great service "
" Absolutely great service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by BERYL - 23 October 2019
" The experience has taught me to never book through a third party platform again - and definitely not with Auto Europe or Centauro "
" Very rude and unhelpful staff at the airport and the depot at 15:00 on 16/10/2019. Took over an hour from landing to leaving the depot. Myself and 3 other clients taking cars at the same time felt cheated that Auto Europe site had the option of cover which had nothing to do with Centauro and did not cover anything from them. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 5 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by ANTHONY - 21 October 2019
" All ok "
" Ok, dont like the petrol return policy, give it back with 30% "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by PAVLOS - 10 October 2019
" CONGRATULATION TO AUTOEUROPE FOR THE NICE SERVICES! "
" VERY NICE CAR BUT SLOW PROCESS DURING CAR PICKUP! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by PETROS - 08 October 2019
" OK "
" Centauro charges in advance for the fuel (they refund the amount after car return). This is not common and may be annoying "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 8
THESSALONIKI, GR - Reviewed by SHAHAR - 07 October 2019
" When I reached out to autoeurope with request to cancel the order as I was seek to drive and as we re booked under my wife name, autoeurope dont care. Also we need help getting our money back from Centauro with respect to my wife booking. "
" I was seek and could not take the car, Centauro did not allow driver change to my wife. We had to rebook on my wife name. When we returned the car they "surprisingly" looked UNDER the car and found a scratch we did not make and charged us 490 euro for it. This is a rip off and a sting. We are very dissatisfied with Centauro and with autoeurope that you are working with them and allowed us to fall into this trap. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 5
ATHENS, GR - Reviewed by MARIANA - 15 September 2019
" i did send a request to autoeurope ... and the reply was similar to "yes, sucks to be you" "
" they forced us to take extra insurance, even if we had insurance from auto europe "
Value for Money: 5 Efficiency of Counter Staff: 4 Expediency of Drop-off: 8 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by DIMITRIOS - 10 September 2019
" Always find the most competitive prices through autoeurope. "
" The car was not provided to me with a full tank of petrol but I was expected to return it full, their policy was to take a payment prior to the rental in the event that I didn't return it full - instead of taking a bond and freezing the amount against my credit card they took the amount and then refunded me in euros instead of pounds sterling which ended up in me losing out. "
Value for Money: 8 Efficiency of Counter Staff: 4 Expediency of Drop-off: 7 Condition of the Vehicle: 8
HERAKLION, GR - Reviewed by GEORGE - 01 August 2019
" Hi. We arrive in Herakleio with '30 delay. No one was there and no answer to the phone. We have the day but without car. The next day we contact with the office they say to us that is not their fault and the close at 23.00 . We didnt get our money back and we apy 20 euro extra for the TAXI. This is not a good experience "
" Hi. We arrive in Herakleio with '30 delay. No one was there and no answer to the phone. We have the day but without car. The next day we contact with the office they say to us that is not their fault and the close at 23.00 . We didnt get our money back and we apy 20 euro extra for the TAXI. This is not a good experience "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
THESSALONIKI, GR - Reviewed by ARTEMISZ - 26 July 2019
" Overall satisfied. "
" Friendly, helpful staff, reliable, flexible service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by ISABEL - 23 July 2019
" no comments We had to wait too long - approximately 40 min - at the meeting point of Thessaloniki airport arrivals. Other companies came back twice to the meeting point during that time. "
" We had to wait too long - approximately 40 min - at the meeting point of Thessaloniki airport arrivals. Other companies came back twice to the meeting point during that time. "
Value for Money: 8 Efficiency of Counter Staff: 6 Expediency of Drop-off: 8 Condition of the Vehicle: 8
THESSALONIKI, GR - Reviewed by MOHAMMAD - 13 July 2019
" Was nice and the people who works there are helpful "
" They have good cars and the people who works there are really nice and friendly "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by PAVLOS - 05 July 2019
" The AutoEurope has to reffer this fact to the company from my point of view and take action NOT to happen again!!! "
" I had a flight delay and i informed several times the car rental company regarding the estimated arrival time. After an almost 1 hour and 45 minutes delay and when i arrived to the airport i had NO contact person in Arrival Hall and the phone number was out of order due to expiry of working hours!!! I had to go with bus to my home in Athens and then return the next day to collect the car!!! I payed and i didn't use the car NOT with my fault because i called and informed in time several time the car rental company that i will delay. They didn't offer me an excuse but only that the offices are closing at 23:00 and i arrived 23:06!!! I will think serious to rent again from this company and propose to a friend that... I am really sorry but it was an absolutely unprofessional behaviour! "
Value for Money: 6 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by GEORGIOS - 01 July 2019
" Extremely high value for money. Got exactly as promised. "
" Very good prices. New cars. Very good customer experience "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10