ALAMO BY ENT GREECE Car Rental Reviews

ATHENS, GR - Reviewed by CHRISTINA - 18 September 2025

" Misleading information given by Autoeurope on insurance. Full damage protection does not mean €1000 excess. Had to pay double insurance to be fully covered. Misleading information. "

" Ok "

Value for Money: 8
Efficiency of Counter Staff: 7
Expediency of Drop-off: 9
Condition of the Vehicle: 9

LESVOS, GR - Reviewed by GEORGIOS - 16 September 2025

" Auto Europe is a trusted provider, as always has been. "

" My wife and I were forced to wait under the hot sun on the main road passing in front of the airport with heavy traffic. Not to a safe place nor to the offices. I was offered a Toyota Yaris but it was very old an a complete wreckage. I denied and they offered me a Suzuki Ignis as the only available car. Tyres were too worn and Suzuki Ignis is a class lower than the one I booked. I complained but they gave no alternative. It was "take it or leave it". I was forced to take it. Finally, after complaining again through emails, two days later I was offered a car corresponding to my booking; an Opel Corsa. I am too disatisfied with this experience. "

Value for Money: 4
Efficiency of Counter Staff: 7
Expediency of Drop-off: 9
Condition of the Vehicle: 1

ATHENS, GR - Reviewed by ILIAS - 30 August 2025

" N/A "

" I rented a car with my family for 15 days. Car was in a good but not excellent condition. There was an issue with the manual gear. I reported it at the end and initially my report was brushed off but then i understand that they checked the vehicle. Overall it is a good company that i often use and i am happy with their service. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

KALAMATA, GR - Reviewed by MINAS - IOANNIS - 10 August 2025

" Better than expected "

" A very customer oriented team, time efficient, providing cars in excellent cobdit to a competitive price.bettef than expected "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by GEORGIOS - 06 August 2025

" All quick and easy, as usual "

" Even though staff were (as always) very friendly, there was a huge queue at the counter. I understand a heavier workload due to the summer period, but we were waiting *for more than an hour*. The interesting thing was that the other car-rental companies obviously had some queues but it was nowhere near what we experienced at Alamo. Having said this, I need to stress that it's the first time I came across such an incident with Alamo in Athens "

Value for Money: 8
Efficiency of Counter Staff: 6
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SKIATHOS, GR - Reviewed by CHRISTIAN - 03 August 2025

" Auto Europe is always doing a great job. The above experience is just the fault of this nasty guy at the station. "

" The local station Manager was totally rude and arrogant. We booked the IFMR class, so a SUV to get up the hill where we lived. What we got was a MG ZS. The engine was so weak that we could not get up to the rented house even in 1st gear. So, we went back and got it exchanged against a Toyota Auris Diesel which worked well up the hill. We called the local Alamo office regarding the price difference to the now received Compact car and found a satisfactory solution of returning the car without filling it with petrol. The day we returned the vehicle, the local station Manager (Christos I believe) made a big fuss and accused us that this was our fault, we should have booked a 4x4 and now he's left with a petrol bill of 100 Euros (which is untrue, we only drove approx. 60 kms on this small island). He then called the office which confirmed our agreement and he was furious, sent us off. This is totally unprecedented and I believe he should be fired as he's damaging the company's reputation. My friend who had the same was there as a witness. "

Value for Money: 6
Efficiency of Counter Staff: 6
Expediency of Drop-off: 5
Condition of the Vehicle: 6

KEFALONIA, GR - Reviewed by RAPHAEL - 02 July 2025

" I have found some local prices cheaper afterwards... "

" Very efficient and friendly staff "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by GEORGIOS - 21 June 2025

" Easy and quick, as always "

" Once again it was marvelous. The staff are great, and they were extremely efficient and helpful- and smiling all the time. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by GEORGIOS - 07 February 2025

" All super "

" Great people (front desk as well as support), cars in great condition - wonderful. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HERAKLION, GR - Reviewed by MARIE-CHRISTINE - 26 December 2024

" Expensive "

" Top service, very professional and friendlyt staff. "

Value for Money: 4
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by GEORGIOS - 11 October 2024

" As always very easy and very good. "

" I rent from the airport in Athens Airport around 8 times per year; I always rent from Alamo because each time all the staff are wonderful, helpful, polite. And the cars have always been in very good condition. Bravo. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KOS, GR - Reviewed by PAOLO - 01 October 2024

" Everything was good, the only down side was that the petrol tank was only 1/4 full. "

" Everything was good, the only down side was that the petrol tank was only 1/4 full. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by GEORGIOS - 30 August 2024

" Once again a very good experience "

" Extremely professional but also very friendly staff, car in very good condition. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ZAKYNTHOS, GR - Reviewed by YANIK - 16 August 2024

" Auto Europe is a great aggregator providing easy research and peace of mind "

" Nikos was fantastic - from his welcome email, to checking back the car, his team is interested in helping people and ensuring their cars are well maintained and ready for driving. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by GEORGIOS - 19 June 2024

" A great experience, as always "

" Amazing staff (friendly and helpful), cars in extremely good condition, very reasonable prices. Highly recommended. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KEFALONIA, GR - Reviewed by RICHARD - 15 June 2024

" Very efficient and a great price, will definitely use again. "

" . "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by JIRI - 10 April 2024

" zefea "

" ezf "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by GEORGIOS - 07 March 2024

" Quick and efficient "

" Extremely polite and friendly staff, very helpful. And the car was in very good condition, as always. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by ATHANASIOS - 29 February 2024

" Excellent service, free upgrade due to frequent use of their services "

" Excellent service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HERAKLION, GR - Reviewed by JERZY - 10 January 2024

" . "

" . "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by EVRIDIKI - 04 January 2024

" I already have recommended AUTO Europe to many friends. User friendly site, excellent prices, client service responsive "

" Wide range of new very clean cars, from small to luxurious, competitive prices, friendly staff, easy and quick access from the airport "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by GEORGIOS - 26 July 2023

" All great! "

" Great staff, as usual. For once I have to say that the person at the counter should be a bit more friendly: the rest of the staff there are much friendlier. But overall very good. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by CHRISTINA - 23 July 2023

" New car, fast service "

" Excellent customer service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by GEORGIOS - 30 June 2023

" All good, as always "

" I rent from Alamo every time I'm in Athens, the staff are wonderful (kind, polite, always eager to help) and the cars in very good condition. However prices over the summer start becoming a bit high.... "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by GEORGIOS - 17 June 2023

" Great as usual. "

" Magnificent staff, always willing to help and always smiling. The cars in very good condition. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by GEORGIOS - 26 May 2023

" . "

" I always rent from Alamo in Athens, the staff are always superb, and the cars are in good condition. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by ANDREAS - 13 May 2023

" Competitive pricing, easy to find a car and make a booking. "

" Professional service, new car, hassle free experience! Highly recommend. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by MIHAI - 18 April 2023

" **** "

" Friendly & professional staff . Good quality car. Uncomplicated procedures. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by HAZEM - 02 March 2023

" Very reliable "

" Very reliable "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by ERMIONI - 23 February 2023

" The staff in Athens was exceptionally kind and helpful! "

" The staff in Athens was exceptionally kind and helpful! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by MARIA - 12 February 2023

" I couldn't travel because of the weather conditions and was refused changing the reservation "

" I couldn't travel because of the weather conditions and was refused changing the reservation "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

ATHENS, GR - Reviewed by GEORGIOS - 06 February 2023

" Easy and quick. "

" As always, extremely friendly and efficient staff. A nice, clean car, and decent prices. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by STEPHANIE - 27 January 2023

" It would really help if we could have a view of additional insurances costs which would be paid locally on Autoeurope when booking the car. It is hard to decide whether it is worth getting the autoeurope coverage up front or to get additional insurance locally at pick up. Thank you. "

" I have been a regular customer of Alamo-Enterprise Athens for quite some time now and I keep returning because of their value for money offering. They are conveniently located at the airport (on site) and they are not as expensive as other known brands. Their staff is always pleasant and helpful. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by NIKOLAOS - 12 January 2023

" Low prices high quality. "

" Excellent services and staff "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by ATHANASIOS - 21 December 2022

" Ok "

" All ok, car had 96k km on the clock... "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

ATHENS, GR - Reviewed by EVANGELIA - 21 December 2022

" Voiture propre, en très bon état. Aucun problème. Bon rapport qualité / prix. "

" Voiture propre, en très bon état. Aucun problème. Bon rapport qualité / prix. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by CHRISTINA - 30 November 2022

" Nice & clean car. "

" Efficient and quick service. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by KEITH - 14 November 2022

" A car that is not stocked at Alamo was priced and shown as available on the autoerupe site. "

" I booked a Jeep Compass which was shown on your site for Alamo however Alamo confirmed to me that they do not stock the Jeep Compass at all. It is not part of their package. I was given a choice of Volvo XC40 or BMW X1. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by KEVIN - 01 November 2022

" As usual, AutoEurope has provided us with the best options available. Always my first choice "

" Fast, efficient and very helpful. They recommended an upgrade so that we could have more luggage space (we had too much luggage to fit comfortably) and the cost was so low we just couldn't refuse. Returning the vehicle was so easy too. We were directed to where we should park the car and we found the same guy already there waiting for us. It took him all of 2 minutes max to say all was OK and we could go "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by IOANNIS - 19 October 2022

" Positive experience "

" Very efficient and friendly service "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by JOHN - 15 October 2022

" Would definitely try to book with your company next time am in Europe. "

" It was a pleasure renting from you, efficient and reliable. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HERAKLION, GR - Reviewed by JOLANTA - 14 October 2022

" x "

" x "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 7

ATHENS, GR - Reviewed by ANDREAS - 02 October 2022

" Hidden extra charges "

" Additional insurance was required "

Value for Money: 5
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 6

CHANIA, GR - Reviewed by MICHAEL - 28 September 2022

" there was not one panel of the car that did not have dents and scratches. one front tire was really worn out. expected better from Alamo "

" there was not one panel of the car that did not have dents and scratches. one front tire was really worn out. expected better from Alamo "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 3

ATHENS, GR - Reviewed by GEORGIOS - 25 September 2022

" . "

" The friendliest and most efficient staff, as always! "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by BORISLAV - 09 September 2022

" Simple, good car, was in top condition. Excellent experience at all. "

" Excellent experience from booking online. Good communication for taking and returning the car "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HERAKLION, GR - Reviewed by PAVEL - 02 September 2022

" Hi , Everything was ok, the only observation is that the money for the deposit from my account was not unlocked. Can you check please? "

" Ok "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by RUBEN - 31 August 2022

" Hire a car during your vacation it's very important "

" It was not the first time I hired a car from Alamo Athens and it's not gonna be the last for sure. Thanks "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by CHRISTINA - 31 August 2022

" Not the first time that car is given with no petrol and staff mentioned this is the way it is now. Not acceptable for future rentals. Car condition not so good especially the steering wheel which did not seem clean. "

" Car given with no petrol so I had to refill from the most most expensive station in the airport. Queue on dropoff. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 6
Condition of the Vehicle: 6

CORFU, GR - Reviewed by STILIANOS - 07 August 2022

" excellent "

" excellent "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by GEORGIOS - 29 July 2022

" . "

" Extremely friendly and efficient staff, as always. Pricing was expensive, but this is a theme throughout Europe this summer. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

SAMOS, GR - Reviewed by RAGUSA - 29 July 2022

" Es hat alles einwandfrei geklappt. "

" Es hat alles einwandfrei geklappt. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

CHANIA, GR - Reviewed by RITA - 11 July 2022

" All good "

" Lovelt staff :) "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by KYLE - 01 July 2022

" The whole process was seamless. "

" Very nice and helpful staff. Brand new car with only 5k on it. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by GEORGIOS - 22 June 2022

" Fast and simple, as always. "

" Unfortunately the company's processes are becoming a bit more complex, making the whole experience more "corporate" and less friendly than it used to be. However this has nothing to do with the staff themselves, who are absolutely brilliant, as always. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 10

RHODES, GR - Reviewed by ADRIAN - 18 June 2022

" I am very satisfied with AutoEurope. "

" Very friendly and helpful staff. Fast car pickup and drop-off procedure. The car was very clean, but not very well serviced (direction or suspension noise at low speed in the city). Baby seat was not very clean. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by TRIADA - 15 June 2022

" I had parked the car and a car passing by broke the mirror of the driver and didn't stop. The part of the mirror that broke was only the white plastic outside and not the whole mirror. I was charged for the whole mirror. The counter staff informed me that you are going to return the money in case the expenses were less. Could you let me know if this is valid? "

" I had parked the car and a car passing by broke the mirror of the driver and didn't stop. The part of the mirror that broke was only the white plastic outside and not the whole mirror. I was charged for the whole mirror. The counter staff informed me that you are going to return the money in case the expenses were less. Could you let me know if this is valid? "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by FRANS - 31 May 2022

" I'm happy to come back with Alamo. Thanks for your reliable support. "

" I'm happy to come back with Alamo. Thanks for your reliable support. "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by ZACHARIAS - 19 May 2022

" Excellent cars "

" Excellent service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by ERIK - 19 May 2022

" bit old car, but it was ok "

" ok "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by RASMUS - 18 May 2022

" I rented before here it's good "

" We got a nice upgrade after they found out the other cars tyre had nail "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by GEORGIOS - 15 May 2022

" All easy and good! "

" All staff are amazing, courteous, friendly, polite. The only issue I have is that Alamo/Enterprise have increased the prices of insurance (they now charge nearly 2.5 times what they used to charge for full insurance). Overall, the staff are what makes me come back to them. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by JOHAN - 11 May 2022

" See earlier comment "

" Main feedback is that I paid for an intermediate car and didn't receive one. I received a citroen C-Elysee which is a sub-compact car. "

Value for Money: 6
Efficiency of Counter Staff: 7
Expediency of Drop-off: 8
Condition of the Vehicle: 5

ATHENS, GR - Reviewed by JAN - 03 May 2022

" Very mixed feelings "

" Petrol level was half full at pick up. I was told to bring it back also half full. A bit annoying. Car was rather old with lot of wear. The vehicle inspection report sent by email is only in Greek. I was contacted in the evening after drop off that I had not returned the car whilst I had brought the car back in the morning. Clearly not good communications between drop off and the office. I still have not received final invoice. "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 6
Condition of the Vehicle: 6

ATHENS, GR - Reviewed by PETER - 04 April 2022

" Good service. Car was crappier than most rentals. Worked well nonetheless. "

" Fast check in/out. Received emails about every step with copies of all documents. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

ATHENS, GR - Reviewed by KONSTANTINOS - 22 November 2021

" autoeurope was ok Alamo was bad. "

" the counter was so dirty and no sanitizer anywhere when I took the car nobody was there after they gave me the keys to control the car. "

Value for Money: 6
Efficiency of Counter Staff: 1
Expediency of Drop-off: 5
Condition of the Vehicle: 5

ATHENS, GR - Reviewed by ELAD MAOZ - 13 August 2021

" Although I did request baby seat and it was on my order, they request wasn't on the company reservation so they issue is with auto europe "

" The pick up took a long time and although I specifically asked for baby seat they didn't have one (I had to argue that I put it in my order) and eventually after an hour delay they manage to find a baby seat that was dirty The car itself was very old (the car doesn't have even usb socket) Overall the experience wasn't good. "

Value for Money: 6
Efficiency of Counter Staff: 5
Expediency of Drop-off: 10
Condition of the Vehicle: 5

SANTORINI, GR - Reviewed by VASILEIOS - 16 July 2021

" all ok "

" all ok "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by STAMATIOS - 02 July 2021

" Easy booking procedure! Good overview of the rental compamies' offers. "

" I received the car with a certain level of petrol, to be returned at the same level. This is inconvenient for the customer. Best is : Full/ full! "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by SERGEY - 30 June 2021

" 10-15 years I take cars through AutoEuro 2-3 times a year. Everything is always great! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MYKONOS, GR - Reviewed by DANIEL - 22 June 2021

" Very nice people "

" Everything was explained no hide cost "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by GEORGIOS - 04 June 2021

" All good. "

" As always, extremely friendly, polite, and helpful staff. One issue: insurance seemed more expensive this time, perhaps the company had changed its policy. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by SUSAN - 31 March 2021

" Fantastic as always! "

" Always use them, always will! They are the nicest people to deal with both inside the airport and at the pick up area. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by GEORGIOS - 18 January 2021

" N/A "

" N/A "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by ANASTASIOS - 26 December 2020

" Picked up car with 7/8 full tank, returned it with 6.5 / 8 in tank and was charged 8.5 euros for the difference. Some flexibility at 7am in the morning from your staff would have been great.. "

" Picked up car with 7/8 full tank, returned it with 6.5 / 8 in tank and was charged 8.5 euros for the difference. Some flexibility at 7am in the morning from your staff would have been great.. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

SAMOS, GR - Reviewed by VASILEIOS - 15 December 2020

" Very professional overall. "

" The staff in Samos, Greece was realy efficient and polite. The car was in very good condition. They also upgraded my reservation. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by SUSAN - 30 November 2020

" I would never use another company. "

" Fantastic as always! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by DIMITRIOS - 11 November 2020

" Auto Europe service has always been very reliable "

" Although it was mentioned that the fuel policy was: "Pick up Full & Return Full" the tank was at 4/8 at the beginning of the renting period. Note that at the return was at 7/8 Usual trick by the renting companies in Athens to get fuel for free "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 6
Condition of the Vehicle: 8

KOS, GR - Reviewed by ALEXANDRA - 06 November 2020

" EXCELLENT SERVICE. KIND AND HELPFULL STAFF. EXCELLENT COMMUNICATION. FLEXIBLE DROP OFF. HIGHLY RECOMMENDED. "

" EXCELLENT SERVICE. KIND AND HELPFULL STAFF. EXCELLENT COMMUNICATION. FLEXIBLE DROP OFF. HIGHLY RECOMMENDED. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by NITZAN - 29 October 2020

" The online experience was OK, the experience at the airport wasn't good. "

" There was a line for more than one hour to pick the car. All the other car rental agencies had no lines. The car was beat up, had over 60,000km, had a lot of scratches, and the fuel tank was less than half full. This of course caused that I paid extra for fuel, because it's very difficult to return the car with a tank in the same level that I got it. "

Value for Money: 7
Efficiency of Counter Staff: 5
Expediency of Drop-off: 8
Condition of the Vehicle: 5

KOS, GR - Reviewed by DOM - 27 October 2020

" Drop off needs sorting. "

" No dedicated drop off spaces available when we needed to return the car and no Alamo staff around or reachable by phone to be able to seek advice with. Had to leave the vehicle in an empty space outside the hire car area. "

Value for Money: 10
Efficiency of Counter Staff: 7
Expediency of Drop-off: 1
Condition of the Vehicle: 7

HERAKLION, GR - Reviewed by EUGEN - 06 October 2020

" Only good experiences with autoeurope! "

" Video before and after car was taken.When i brought it back the guy found an imaginary scratch.I wanted to show the vid than he sayed,all is fine!So,I recommend to be carefull ! "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 8

PAROS, GR - Reviewed by YIANNOS - 05 October 2020

" Nice car at excellent price and impeccable service "

" top service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by IVAN - 30 September 2020

" All the employees including the airport reception, pick up and drop off were extremely efficient - it was just the car itself. Customers should have a better car in a much better condition than what I was given especially considering the car park was full of available cars "

" The condition of the car was not very good. It was dented all over and the brakes made a noise when pressed It was more a concern that the brakes may not work well as I got back to my destination but I did not drive on mountanous areas again that required constant braking just in case. "

Value for Money: 4
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HERAKLION, GR - Reviewed by JEROEN - 22 September 2020

" Fast & efficient. Clarity on insurance remains an improvement area "

" As expected "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 8

THESSALONIKI, GR - Reviewed by LUKASZ - 31 August 2020

" Price depending on language, currency. This is not honest to customers. "

" Hard to find contact person. Not clear information where to look for it. No office at the airport. Extending rental for more many without information upfront. "

Value for Money: 4
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 7

THESSALONIKI, GR - Reviewed by NIELS - 13 August 2020

" Friendly staff , Good communication, unfortunately we experienced some damage to the car but they worked it out without overcharging. I heard a lot of "horror stories" about this topic, but they were very decent. "

" Friendly staff , Good communication, unfortunately we experienced some damage to the car but they worked it out without overcharging. I heard a lot of "horror stories" about this topic, but they were very decent. "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 7
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by SUSAN - 10 August 2020

" I would never use another company! Auto Europe are excellent. "

" Alamo staff are always helpful and a pleasure to deal with. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HERAKLION, GR - Reviewed by EMMANOUIL - 20 July 2020

" Excellent! "

" Excellent! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

ATHENS, GR - Reviewed by ION DARIE - 19 July 2020

" Profesional services "

" Very good company "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by MARITA - 17 July 2020

" Everything6was very good "

" Everything was perfect except there was no window cleaner in the tanks "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

PAROS, GR - Reviewed by YIANNOS - 13 July 2020

" TOP "

" excellent service from the ALAMO/ENTERPRISE PEOPLE IN PAROS. PLEASE GIVE THEM MY CONGRATULATIONS "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HERAKLION, GR - Reviewed by EMMANOUIL - 12 July 2020

" Excellent! "

" Excellent "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

THESSALONIKI, GR - Reviewed by MARIA - 09 April 2020

" Very bad. I don't recommend alamo enterprise at thessaloniki at all "

" Bad experience. They didn't accepted another's person credit card even if we had all the papers with us. They told us to pay more for extra driver "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

SAMOS, GR - Reviewed by MANOLIS - 19 March 2020

" Reservation canceled "

" Reservation canceled due to covis 19. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by CLAUDIO - 16 March 2020

" I find the Autoeurope site very clear and informative. Never had any problems. "

" Everything went smoothly. The staff was very efficient and friendly. There was a slight problem with the car that was originally assigned to us, but they gave us another one immediately without any problems or delays. The only thing I don't like, which has now happened many times in Athens (to the point that it is becoming the norm) is that, despite booking a car that should have a full tank of gasoline, we always get a car with an half empty (this time almost completely empty) tank. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by ANASTASIOS - 07 March 2020

" I emailed you several days ago that I had a serious accident, was not able to fly and get to my rental. Asked for a refund or a credit of the amount for future use. Never heard back from anyone despite being a regular customer for many years. Would be great to hear from you on this. Anastasios Gyzis "

" I emailed you several days ago that I had a serious accident, was not able to fly and get to my rental. Asked for a refund or a credit of the amount for future use. Never heard back from anyone despite being a regular customer for many years. Would be great to hear from you on this. Anastasios Gyzis "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 1

ATHENS, GR - Reviewed by CHRISTINA - 05 March 2020

" Excellent. "

" Excellent service and new car. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by CHRISTOS - 04 March 2020

" Straight forward process and highly recommend it "

" Friendly staff and car in good condition "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by STYLIANOS - 27 February 2020

" 5 star "

" Excellent service!!! Very friendly staff, absolutely five star experience "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by IOANNIS - 24 February 2020

" Great value for money!!! "

" Sufficient and professional!!! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

THESSALONIKI, GR - Reviewed by MIKOPOULOS - 17 February 2020

" Anytime again! "

" Very friendly and professional personell "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by PAUL - 14 February 2020

" A perfect service, as always. "

" Everything was good and the drop off was particularly friendly. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by GEORGIOS - 08 February 2020

" The best in Europe for car rental! "

" Absolutely brilliant, like every other time. Wonderful staff (both at the counter and at the car pick-up/drop-off), great prices, cars in very good condition. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by MICHAIL - 31 January 2020

" Very easy ,smooth and precise procedure to rent a car with auto Europe. "

" The staff is very polite and professional and the car was in a very good condition "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by SAID - 31 January 2020

" It was an experience turned with low expectations. "

" The staff are great however I received a quite old vehicle, with some damages at the right side, the display screen is damaged, one of the tyres indicate low air since we received the vehicle (we filled it three times) and missing cover at the front. "

Value for Money: 6
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 4

ATHENS, GR - Reviewed by MARITA - 22 January 2020

" Everything was fine, except for the wipers which didn't work properly in the rain! "

" Everything was fine, except for the wipers which didn't work properly in the rain! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by GEORGIOS - 16 January 2020

" As always, quick and easy and the best prices! "

" As always, a great experience. Very friendly staff, the car in a good condition, great prices. Highly recommended. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by VEERLE - 14 January 2020

" TOP !!! "

" TOP service !!! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by VACLAV - 11 January 2020

" No problems at all "

" The cancellation process of the security deposit on my credit card lasted a little too long (11 days) "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by IOANNIS - 11 January 2020

" Generally satisfied "

" We were not provided with the correct baby seat and the car had no radio aerial and over 80k kilometres on the clock. "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 7
Condition of the Vehicle: 6

THESSALONIKI, GR - Reviewed by IOANNIS - 09 January 2020

" good experience with auto Europe, but I did not like the fact that although we selected Alamo, a big company, we were serviced by a local agent / representative, presumably resulting in the car not being such a good option for us after all. I paid more expensive to get Alamo when ordering, as on one of my previous rentals I got a local company like golden car or something, and we ended up getting a car in worse condition, for much more money. "

" Staff was professional. We opted for the all-in insurance at the counter, but unlike in most of my rental experiences so far, they refused to offer us a car upgrade. The car was relatively new (2018 Toyota Corolla), with about 50.000km. However, it was not in a very good condition, it smelled and felt pretty old. One of the back seat safety belt holders was trapped under the seat, and it was difficult for us to install the baby seat, because there was another holder there were the belt did not fit, so it took me a while to figure it out, remove the baby seat, open up the seats, unblock and reveal the correct safety belt holder etc. Funny thing, even the seat support columns were rusty, which I have never seen in a 2 year old car. The tires were brand new, when we got the car, and the car handled well, in general. There were no front or back parking sensors, which made our life unnecessarily miserable - especially my wife's :) "

Value for Money: 6
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 3

ATHENS, GR - Reviewed by DEMETRIS - 05 January 2020

" I was very happy from the beginning to the end. "

" Excellent service and very professional. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by PANAGIOTIS - 02 January 2020

" Great service and prices. "

" Everything went smoothly "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

ATHENS, GR - Reviewed by GEORGIOS - 31 December 2019

" Ok "

" The personnel was fine and customer oriented. The car though was problematic. Starting from 80 km/h speed the car was vibrating. Plus the rain wipers didn't remove the water properly making the driving with rain very dangerous. "

Value for Money: 5
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 5

ATHENS, GR - Reviewed by DIMITRIOS - 23 December 2019

" Everything was fine . My only question is the following . During my rental I parked the car in a restricted area ( did not notice sighn ) I received a ticket ,which I payed . My license plates were taken. I returned the car without the plates as my return day was Sunday and I could not retrieve them myself.... Was I charged by the company for the plates ? I was never notified. "

" Very good . "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by DENYS - 10 December 2019

" will stay with Avis and Budjet "

" terrible experience "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

THESSALONIKI, GR - Reviewed by STELIOS - 01 December 2019

" Very good service "

" Very good service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

THESSALONIKI, GR - Reviewed by MARIA - 28 November 2019

" Excellent experience overall "

" Excellent customer service, pick up from the airport, fast pick up and drop off, value for money, car new and clean. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by GEORGIOS - 15 November 2019

" . "

" Wonderful staff, great car, amazing value-for-money! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HERAKLION, GR - Reviewed by EMMANOUIL - 13 November 2019

" EXCELLENT "

" Just excellent!!!! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by MADIS - 10 November 2019

" Service was smooth and pleasant "

" Service was smooth and pleasant "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by IOANNIS - 06 November 2019

" Very poor condition of the car, otherwise good service from staff "

" Very poor condition of the car "

Value for Money: 6
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 3

ATHENS, GR - Reviewed by KRISJANIS - 05 November 2019

" - Quick - Great Value - Not trying to greatly impose Insurance deals - All in all good service "

" From all the car rentals i have been to, this was the most suitable to. Quick service, good price, not pushing you to buy extra insurance which i was really surprised, but extremely grateful for! All in all best experience that i had until this point. Thank you! "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by GEORGIOS - 03 November 2019

" All good! "

" Very friendly and helpful staff, cars in great condition, very good prices! Overall a great experience. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

CORFU, GR - Reviewed by ZEBA - 01 November 2019

" Fast, cost-effective and definitely will use again in future. "

" All very straightforward and easy. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by MARINA - 20 October 2019

" ! "

" ! "

Value for Money: 7
Efficiency of Counter Staff: 6
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by JOHN - 19 October 2019

" Fantastic automatic -- large enough to be comfortable, but small enough to navigate those ultra narrow streets in so much of Greece "

" Friendly, quick, efficient and multi-lingual......and not too many 'extras'. Only quibble is that I prefer a full-to-full tank rule. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by GEORGIOS - 19 October 2019

" I would definitely recommend auto Europe, but for sure I wouldn't recommend Alamo, in Greece at least. "

" They didn't have the car class I asked for and they charged me for the upgrade. Apart from that for 2 hours delay they charged me a full day. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by SARA - 18 October 2019

" Good enough, no problems "

" Excellent customer service, quick and friendly staff "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

HERAKLION, GR - Reviewed by ROBERT - 17 October 2019

" Service and systems work every time "

" Great the best "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

HERAKLION, GR - Reviewed by CRISTIANO - 17 October 2019

" Ok "

" Very slow pickup process. "

Value for Money: 10
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 5

ATHENS, GR - Reviewed by KURT - 11 October 2019

" The Alamo agent suggested that we try the Hertz or Avance agencies, as they supposedly would rent to US drivers without an International license. I called Auto Europe to see if they might be able to switch our reservation to either of those 2 companies, but they refused, so we lost the $ we paid for the booking. We ended up renting a car directly from Avance at the airport. They were a pleasure to deal with; no hassles, no hidden fees. I will not book with Auto Europe in the future. "

" We were unable to pick up the car due to not having an International Driver's license. After making the reservation with Auto Europe and reading the "fine print", I called Alamo to specifically confirm the license requirements, and was informed that an International license was NOT required in Greece. Upon arrival at the airport, however, the counter agent refused to honor our reservation without the International license; evidently the law in Greece changed one year ago. She told us we weren't the first to learn about the changes the hard way. Seems like Auto Europe would make a point to alert US drivers of the changes, in BOLD print on their website! "

Value for Money: 1
Efficiency of Counter Staff: 5
Expediency of Drop-off: 1
Condition of the Vehicle: 1

SANTORINI, GR - Reviewed by GORAZD - 11 October 2019

" very satisfied with Autoeurope, Alamo and car! "

" very satisfied with their service! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

HERAKLION, GR - Reviewed by ANNA - 03 October 2019

" Good over all "

" Good over all. Staff spoke very good English and were very helpful and cheerful even though it was late in the day "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 5
Condition of the Vehicle: 8

RHODES, GR - Reviewed by JOHANNES - 27 September 2019

" Vera good "

" Perfect and friendly "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by CHRISTOS - 27 September 2019

" still await your response reg my three days compensation as had to depart earlier for family reasons. "

" very happy "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

THESSALONIKI, GR - Reviewed by DIMITRIOS - 21 September 2019

" I rent many times and I recommend "

" Very nice service and good price "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 8

CHANIA, GR - Reviewed by BOGDAN - 19 September 2019

" Bad experience "

" Even I announce fromnthe moment of pick up that the return will be at 05.00, an onecday before I visitvthe location to announe. In the morning nobody wascavaiable. I let the car with the Keys inside and I pay 18 euro from my pocket to go with taxi atvthecairport. "

Value for Money: 1
Efficiency of Counter Staff: 3
Expediency of Drop-off: 1
Condition of the Vehicle: 6

THESSALONIKI, GR - Reviewed by DIMITRIOS - 18 September 2019

" Nice car good service friendly people at desks "

" desks "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 10

RHODES, GR - Reviewed by ANDREY - 18 September 2019

" No problems, as always. "

" Everything was fast and efficient. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by CHRISTINA - 17 September 2019

" Excellent service. Car could be better cleaned. "

" Car was not well cleaned. Very dusty at the back. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

ATHENS, GR - Reviewed by THI KIM LOAN - 06 September 2019

" Our car had no gas on pickup. "

" Everything in general was ok, but we got charged additional 142 euro for not having a credit card. This amount was an total insurance, which is ridiculous. Others companies does not charge this extra for only having debit card. "

Value for Money: 6
Efficiency of Counter Staff: 3
Expediency of Drop-off: 10
Condition of the Vehicle: 5

ATHENS, GR - Reviewed by IOANNIS - 05 September 2019

" Overall good experience, but can be better "

" Cars should be checked before delivery. I had to change car once because of a faulty gearbox and the second car had no water for the window washers. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

ATHENS, GR - Reviewed by IOANNIS - 03 September 2019

" Good and quickly "

" Political correct and friendly "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

CHANIA, GR - Reviewed by VYTENIS - 19 July 2019

" All good in general. Thanx "

" Transfer from air port to rent spot took some time, because in one van our five people company doesn't fit from first transfer. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by IOANNIS - 17 July 2019

" Ν/Α "

" Ν/Α "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 7

ATHENS, GR - Reviewed by DIMITRIOS - 15 July 2019

" Too expensive for this car. "

" Very expensive for a day trip. The car had many additional damage - scratches from what they noted. Very careful at check in !!! "

Value for Money: 2
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 6

THESSALONIKI, GR - Reviewed by KOSTAS - 04 July 2019

" All was OK "

" All was OK "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by GEORGIOS - 21 June 2019

" All very quick, and with the best prices! "

" Once again a wonderful experience. The staff are always very polite and try very hard to be as helpful as possible. They are the reason I have become a very loyal customer! "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by JOHN - 26 May 2019

" Amazing "

" Very good "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by RADU - 18 March 2019

" Pleased with the services and stuff. Quick and fair. "

" Pleased with the services and stuff. Quick and fair. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by ANDREI - 18 March 2019

" I had a Dacia Duster, quite new. Very pleased. "

" Nice and polite stuff. Quick processing time on the airport. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by DIMITRIOS - 12 March 2019

" No problem I am a returning customer! "

" easy going process "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 8

MYTILINI, GR - Reviewed by JOHN - 25 February 2019

" I had no problems. "

" Very good! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SAMOS, GR - Reviewed by MANOLIS - 03 February 2019

" Very good company and friendful staff "

" Professinal services. Excellent customer services. Car was very clean and very well maintained "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HERAKLION, GR - Reviewed by BO - 31 January 2019

" Our experience with the rental car is good in general. "

" Alamo staff is good. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 7

ATHENS, GR - Reviewed by ANDRII - 14 January 2019

" autoeurope says it's "full to full" policy, which is not true. Alamo gives "1/4 to 1/4" and it's much less convenient. "

" The car wasn't very clear and brakes were too sharp - difficult to drive dynamically. Didn't have any experience with Peugeot before, so maybe they're all like that. However, I tend to believe it's because of not very good service of the car. Also, one more important thing - autoeurope says it's "full to full" policy, which is not true. Alamo gives "1/4 to 1/4" and it's much less convenient. "

Value for Money: 8
Efficiency of Counter Staff: 6
Expediency of Drop-off: 8
Condition of the Vehicle: 7

ATHENS, GR - Reviewed by IOANNIS - 09 January 2019

" NA "

" NA "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 6

ATHENS, GR - Reviewed by CHRISTINA - 08 January 2019

" Everything was organized and I am satisfied. "

" Everything was organized and I am satisfied. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by THOMAS - 08 January 2019

" Overall happy with the price / value ratio and ease of pickup and drop off. "

" The condition of the vehicle was not very good. Two main reasons: 1) No windshield wiper fluid, and with wet roads with no rain, it made it difficult to see out of the dirty windshield 2) No radio antenna, which made for poor radio station reception and a very boring rental period "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

ATHENS, GR - Reviewed by GEORGIOS - 01 January 2019

" No comment "

" One of the car pedals was problematic "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

ATHENS, GR - Reviewed by GEORGIOS - 19 December 2018

" Everything went smoothly and I am very satisfied. "

" Very good service, I highly recommend it. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by PANAGIOTIS - 14 December 2018

" Booking experience was smooth and as expected "

" The car had a bad smell of cigarettes when I first got it. One of the tyres was losing air. While I was away for a few days I had problems with the ignition which however disappeared a couple of days later. "

Value for Money: 3
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 2

THESSALONIKI, GR - Reviewed by ROIE - 10 December 2018

" Very good "

" Very nice and friendly team Fast and efficient "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by GEORGIOS - 06 December 2018

" Always good and quick! "

" Once again, an amazing experience by a company and a group of employees in Athens who strive to keep the customer happy. Extremely highly recommended. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by MARIA - 04 December 2018

" Satisfied both by the staff and the prices. The choice of the vehicle was very good considered the distance of the airport from Athens and the issue of the parking "

" Everything was very good "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 9

THESSALONIKI, GR - Reviewed by STELIOS - 30 November 2018

" Το έκανα Ίδη "

" Πολύ καλή επιλογή. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by LUCA - 29 November 2018

" I like autoeurope very much and its new look "

" Everything was OK the car had 18k km but one thing annoyed me deeply; the car tank had barely any fuel (2/8)and I was asked to return the same level while I had booked a full full option. I ended up returning the car with more fuel than it was required. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 7

HERAKLION, GR - Reviewed by JESSICA - 24 November 2018

" Excellent as always "

" Very smooth pick up and drop off! "

Value for Money: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by MARITA - 20 November 2018

" The only problem was that during the pick-up there were other cars parked in front of mine that had to be removed and there was noone there... "

" The only problem was that during the pick-up there were other cars parked in front of mine that had to be removed and there was noone there... "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by NIKOLAOS - 15 November 2018

" Excellent "

" Excellent "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SAMOS, GR - Reviewed by ANTOINE - 08 November 2018

" No problem Very good !!! "

" Very very good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by GEORGIOS - 19 October 2018

" All good, helped by the wonderful people at Alamo/Enterprise! "

" The people at Alamo at Athens airport are always kind, quick, and ready to help. The cars are always new and in good condition, and the prices most of the time are the best you can get (unless you want to go off-site). Highly recommended (as are Enterprise, who are in effect the same company in Athens). "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by MICHAILAS - 03 October 2018

" AutoEurope has been as efficient as always. It is great that you can cancel reservation until the very last moment, and that after the rental prices have dropped it was possible to update the reservation and get better offer price. "

" Good service, welcoming staff, attractive options - 2nd driver and full insurance "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MYKONOS, GR - Reviewed by YULIAN - 28 September 2018

" Ok "

" Super "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HERAKLION, GR - Reviewed by PETER - 08 September 2018

" Bello "

" Bello "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MYTILINI, GR - Reviewed by DIMITRIOS - 08 August 2018

" Both ALAMO and ENTERPRISE rental companies are represented in Lesvos by a local company with low sense of professionalism "

" - old car (118.000 km) with many scratches - Car was delivered with fuel at 1/4 (agreement was full-to-full). Note that it was 10:30 pm and we had to drive immediately after for 60 km in a rural area - no car papers at all in the glovebox "

Value for Money: 4
Efficiency of Counter Staff: 3
Expediency of Drop-off: 7
Condition of the Vehicle: 2

ATHENS, GR - Reviewed by JUHA - 30 July 2018

" The booking experience in AutoEurope is fast "

" The car was very old and broken. More than 75 000km driven. "

Value for Money: 4
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 1

ATHENS, GR - Reviewed by ILDIKO - 18 July 2018

" I recommend "

" Very good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by ANTONIOS - 23 June 2018

" Perfect "

" Good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHIOS, GR - Reviewed by EIRINI - 05 June 2018

" Amazing! "

" Very nice lady. Very cool little car! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by NIKOLAOS - 17 May 2018

" good prices. "

" The vehicle had no radio antenna, as a consequence, the tunning to the radio stations was not very efficient. The vehicle had no water for the wipers. "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

CORFU, GR - Reviewed by VYTAUTAS - 09 May 2018

" Lux "

" Lux "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

SANTORINI, GR - Reviewed by ARUNABHA P - 22 April 2018

" Auto Europe should have been transparent in the drop off charge. It should have been mentioned that an additional amount of Euro 25 is required for Morning drop Also the car provided was Clio. Not sure how this is similar to a Ford I booked. The car Clio is not suitable in that terrain "

" Auto Europe should have been transparent in the drop off charge. It should have been mentioned that an additional amount of Euro 25 is required for Morning drop Also the car provided was Clio. Not sure how this is similar to a Ford I booked. The car Clio is not suitable in that terrain "

Value for Money: 5
Efficiency of Counter Staff: 10
Expediency of Drop-off: 1
Condition of the Vehicle: 4

CORFU, GR - Reviewed by DANIELIUS - 22 April 2018

" - "

" - "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by PHILIPPE - 11 April 2018

" was ok "

" good service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by IOANNIS - 10 April 2018

" Excellent overall experience "

" Excellent overall experience "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by MAOR - 30 July 2017

" 1.Although I did the super cover I paid another around ? 60 for more comprehensive insurance and cancellation of the excess, why this info is not on your Web site?, and why can't I purchase it through you? Also they told me that the insurance not includes Theft Protection for the vehicle, why? Rental includes Collision Damage coverage and Theft Protection for the vehicle. Rental limits potential vehicle damage or loss liability to an excess of approx EUR 865.00. * Refundable Excess with Super Cover 2.The vehicle really wasn't a Ford Focus or similar, but was more in the direction of a small Suzuki Baleno, after explaining to the representative that there was no chance to insert a suitcase and a stroller I changed the car to a small Toyota "

" 1. Relatively old vehicles 2. There is not enough selection of vehicles 3. Very kind people "

ATHENS, GR - Reviewed by ROBERT - 28 July 2017

" We rented cars in other countries and the quality of the car in Athens was much less than the others. The car had multiple dents. In review, I should have requested a better looking car but we had already been 3 weeks on the road. Also for some reason the AC fan did not work for about an hour but then we stopped and restarted the car and the fan worked for the remainder of the trip. "

CORFU, GR - Reviewed by FRANCOIS - 18 July 2017

" When I arrived I had to pay 110 euros extra for full insurance and 2 baby seats. Ideally I would be able to settle that ex ante on the website. "

" It's a little bit too informal: no proper tour of the car was made, no proper receipt. But everything went fine. Also: long queues upon arriving at the airport. "

ATHENS, GR - Reviewed by PETAR - 19 June 2017

" Fantastic people . Excellent service. I had been upgraded to a better car for a reasonable rate. "

CHANIA, GR - Reviewed by DANIEL - 09 June 2017

" SUPER OK. "

" SUPER OK. "

THESSALONIKI, GR - Reviewed by STAMATIOS - 07 June 2017

RHODES, GR - Reviewed by VASILEIOS - 01 June 2017

" Everything in order. "

RHODES, GR - Reviewed by ANTONIOS - 30 May 2017

ATHENS, GR - Reviewed by AIKATERINI - 30 May 2017

RHODES, GR - Reviewed by ZOI - 23 May 2017

ATHENS, GR - Reviewed by NIKOLAOS - 23 May 2017

" easy to use and very inexpensive "

" Great fast service, clean car, upgraded, so I could leave quickly and very good employee and customer service. My car was given to me on a rainy day and the employees wanted to serve me quickly so I can be on my way and not get wet. Thanks! "

HERAKLION, GR - Reviewed by ELENI - 15 May 2017

" It would make things much easier to accept also debit (not only credit) cards. "

" Very polite people, great service. "

ATHENS, GR - Reviewed by MICHAL - 15 May 2017

ATHENS, GR - Reviewed by ERIC - 11 May 2017

" Good prices "

CHANIA, GR - Reviewed by GEORGE - 11 May 2017

" Excellent service when required. Issue with cancellation prior to 48 hours but resolved by calling. Finally, instead of cancelling and rebooking changed reservation to another car rental company which was cheaper. "

" Off airport but met at airport. 3 min to station. Given a 3000 km car which was great. Very happy and much cheaper. Excess guarantee was reserved and given back at the end of trip. "

RHODES, GR - Reviewed by JONATHAN - 08 May 2017

" I tediously had to re-book 3 times to get the best price: ?145, ?110, then ?90. "

" inexpensive. service excellent. hire car had underpowered engine for size of car. No sneaky extra charges. "

ATHENS, GR - Reviewed by JACEK - 03 May 2017

" Old car without any fuel, eve though it was supposed to be full. I rented a Ford Fiesta, but they wanted to give me Suzuki swift or Nissan micra instead, insisting this is the same class of a car. Felt like being cheated. "

ATHENS, GR - Reviewed by DIMITRIOS - 18 April 2017

ATHENS, GR - Reviewed by PANAGIOTIS - 12 April 2017

HERAKLION, GR - Reviewed by KASIM - 04 April 2017

THESSALONIKI, GR - Reviewed by DIMITRIOS - 22 March 2017

" Best ever rent a car. Perfect service. "

ATHENS, GR - Reviewed by IORDANIS - 12 March 2017

" low charge, high service "

" excellent, more than i asked "

ATHENS, GR - Reviewed by IVAN - 08 March 2017

ATHENS, GR - Reviewed by STYLIANOS - 28 February 2017

" The car deliver to me with empty the tank wiper water and empty the fuel tank. "

ATHENS, GR - Reviewed by LAZAROS - 08 February 2017

CHANIA, GR - Reviewed by MEROPI - 12 December 2016

" First of all it is not at the airport as advertised, but you have to use shuttle service. Second, they would not accept the credit card of my daughter (which was the one I used to pay for the reservation) because I do not own a credit card of my own. For that reason they forced me to pay additional for insurance although I had purchased REFUNDABLE EXCESS WITH SUPERCOVER from AutoEurope. They said it was irrelevant. And on top of that to overcome their refusal to take my daughter's credit card for deposit, I gave 200 EUR cash and they returned it when I returned the vehicle. Overall I will never use Alamo again. "

ATHENS, GR - Reviewed by DIMITRIS - 22 November 2016

ATHENS, GR - Reviewed by ALAN - 02 October 2016

ATHENS, GR - Reviewed by PANAGIOTIS - 02 October 2016

" you are the worst company never again with you "

ATHENS, GR - Reviewed by TELEMAQUE - 04 September 2016

" THANKS ALAMO "

ATHENS, GR - Reviewed by PHILIPPE - 03 September 2016

" Because 5 people, I booked an SUV (eg Suzuki Grand Vitara). Without informing I was downgraded to a Fiat Tipo. (which is a small family car, definitely not an SUV). Once I saw problem (in Athens, first you wait for papers, then to other office, to wait for Key, and then I walked to the car) I tried to call your offices ... which are open from 12.00 to 19.00 hr. I did not want to loose another hour. At car return, I made the remark. Guy said ... yes indeed, sorry. If I would have taken a Family car via Hertz, Avis or another serious company, it would have been cheaper. I would expect a partial refund. If not Auto-Europe is banned, including comments on travelers platorms. "

" You will tell me experience above is caused by Alamo. But then, you take a fee on a rip-off. "

THESSALONIKI, GR - Reviewed by AVRAAM - 31 August 2016

" Very expensive for 2 days. "

" In the most european cities when you rent a car in the AirPort , that means in the airport. The fact we brought you in the AirPort by car and you leave the car 4 km from the AirPort is one more greek innovation "

ATHENS, GR - Reviewed by BOGDAN - 31 August 2016

CHANIA, GR - Reviewed by GEORGIOS - 26 August 2016

" EXCELLENT "

" EXCELLENT "

HERAKLION, GR - Reviewed by FEDERICA - 06 July 2016

" La mia amica ed io siamo rimaste molto soddisfatte. E' andato tutto bene. La macchina, una Opel Corsa, quasi nuova, ha risposto molto bene. Non c'è stato nessun intralcio né al ritiro né alla consegna. "

HERAKLION, GR - Reviewed by YANN - 27 May 2016

" tout a été parfait sauf -alors que toutes les assurances avaient été contractées- l'obligation de faire un déposit de 700€ . "

ATHENS, GR - Reviewed by ERVINS - 23 May 2016

ATHENS, GR - Reviewed by STEFAN - 09 May 2016

" constantly better rates than booking directly "

" Counter a bit slow for 01:30 AM, but I appreciated the efforts of the Alamo desk tospeed up the process. Overall OK "