Auto Europe
- North America
- Central America
WHEEGO GERMANY CUSTOMER REVIEWS
- 7.4
- 6.6
- 8.5
- 8.3
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
WHEEGO GERMANY Car Rental Reviews
Average Rating for Wheego :
FRANKFURT, DE - Reviewed by AMOS - 13 September 2025
" i wrote it in my comments "
" i was very disappointed when i came to receive the car they told me that i can not get the car because my age which is 81. on mine order i wrote my age and i read that there is no a problem to rent a car .we where lucky to have my friend with me and she is anger then i an and they put here as a second driver and she was driving all the time and plus they added extra charge for insurance and i dont know why because i pay all the insurance when i ordered the car. so i was not satisfied with this all thing "
Value for Money: 2 Efficiency of Counter Staff: 2 Expediency of Drop-off: 8 Condition of the Vehicle: 8
FRANKFURT, DE - Reviewed by IGOR - 24 May 2025
" You just sell rental packages, but you don't check companies that you work with. You didn't do your job!!! "
" 2 hours waiting to get a car, with only 6 people in the row in front. Extremely slow lady at the counter. I booked VW Golf (or similar), I got Dacia Sandero!!! This is not similar!!! I made drop of 2 hours before schedule, but still got ill for comming 3 Hours late??!!! Scam, never again!!! "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 9
FRANKFURT, DE - Reviewed by TAREK - 24 March 2025
" Money 900 EUR didn't send back yet. "
" Money 900 EUR didn't send back yet. "
Value for Money: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 3 Condition of the Vehicle: 8
FRANKFURT, DE - Reviewed by STEFANOS - 06 January 2025
" I won't go with the wheego again. "
" The staff were very rude and impolite. I waited 40 minutes to bring the baby seat and told me to carry myself although i had 3 suitcases. I supposed to get a vw taico and finally get a skoda fabia. "
Value for Money: 7 Efficiency of Counter Staff: 1 Expediency of Drop-off: 9 Condition of the Vehicle: 9
FRANKFURT, DE - Reviewed by JOSE MANUEL - 02 December 2024
" was good experience "
" was good experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUSSELDORF, DE - Reviewed by MICHAL - 28 October 2024
" Allways OK "
" All OK. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by WERNER - 24 October 2024
" A lot of my friends are over 70 so a recommendation would not be advisable. "
" Upon registration my age, 68, was given. At the collection desk I was informed that a) auto europe had not provided the information relating to my age and b) their AGB would not allow me to rent a car from them. An additional contract had to be made to allow my wife to drive. I am still checking to see if I have now been billed twice. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
FRANKFURT, DE - Reviewed by PATRICK - 02 August 2024
" They place a 900 Euros hold on your charge card-and now three days later it has not been reimbursed. "
" Due to a late flight and baggage delay they wanted to charge me 50 Euros for a late arrival. I protested and they relented. "
Value for Money: 5 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by MOLLIE - 25 July 2024
" Very disappointed "
" Almost 2 weeks after returning the car I have not been refunded the 900 Euro deposit. There is no way to contact the company via their website. No one was available when we dropped off the car. "
Value for Money: 1 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 5
FRANKFURT, DE - Reviewed by HILAL - 24 July 2024
" OK "
" The staff is very kind. The only disadvantage is that I did not rent the car directly from wheego. In this case, the insurance was not valid and a 900 Euro deposit is needed. Lucky, I had no crashes and they reimbursed me 4 days post returning the car "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
FRANKFURT, DE - Reviewed by PARASKEVAS - 02 May 2024
" All ok . Thank you "
" Thank you very much for all. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by VEIKKO - 07 April 2024
" Not good this time "
" Oil level too low, key battery almost empty. Had to change cars 3 times. Car maintenance issues with all 4 of those. Most awful car rental experience so far. "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 1
FRANKFURT, DE - Reviewed by VESSELIN - 06 October 2023
" There are many cars available to rent - a big choice. The rental conditions are well explained on their web-page. I received quick answers to all my questions. "
" The employee who gave us the key was new (the first day on his post). He first made me sign the contract and afterwards sent it by e-mail. Of course, I could not read it on my phone at that moment. It would be fair if the contact is given in advance. There were no practical instructions on how to find the way back to drop off the car in the "jungle" of this big airport. "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 5 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by KALLIOPI - 12 September 2023
" very good especially the helpful stuff like Irini and the rest of the people "
" very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by ALBERT - 02 September 2023
" Long walks, huge distances, messy airport which has grown out ov its nanageability anc is increasingly prone to delays and traveller discomfort "
" The Wheego counter is difficult to find. Frankfurt airport is a mess. Even though we are not handicapped, the very long walk ftom gate A40 to the desk is strenuous. There is no indication in the dropoff lanes as to where to leave the car keys. "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by ALEN - 28 August 2023
" Online booking was fast and everything ok "
" Car VW Golf was in good condition. Everything was good with Wheego, only a little to long time pick up desk administration. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8