" I have not received a final statement. "
" I have not received a final statement . "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything went as expected, as it should be. Hence a 10 everywhere. "
" Everything went as expected, as it should be. Hence a 10 everywhere. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good price "
" Good value. Car in good shape however with quite a number of scratches etc, also high mileage 55500 miles plus "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" All good "
" Realised after I got home I bought the zero excess hire but they still took a deposit. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy to use website. Competitive but must remain so if I am to recommend you. "
" Rude counter staff hell bent on up sale. Tried all ways to tell me chosen vehicle was too small. "
Overall Value: 10 Efficiency of Counter Staff: 1 Expediency of Drop-off: 5 Condition of the Vehicle: 4
" Perfect, nice to be able to get the full coverage with autoeurope instead paying way to much at the car rental itself. "
" Almost perfect! Brand new car, quick, no waiting line. However what annoys me a bit is that they ask if I want an upgrade, for about 15 pound/day. If I wanted that I would have booked that car in the first place... "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Booking on Autoeurope was easy, efficient and affordable. Will use again. "
" All went well but car key battery went flat causing a huge panic in the middle of nowhere!!! These things should have been checked before car's rented out! "
Overall Value: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 7 Condition of the Vehicle: 1
" It was ok but the price of hiring the car for 10 days was to expensive,for the standard of the car. "
" The car was not good and there was many scratches and dents,and the automatic gear box was poor. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
" Very good company "
" Overall positive "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" Auto Europe is a great service. "
" Everything just fine. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great all round "
" Great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very friendly staff. "
" Good "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" Perfect as always "
" Very friendly and helpful staff. Nice new car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Perfect. Help above and beyond. "
" Very friendly and efficient service, nice car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very sattisfied, we had to make a claim wth Autoeurope with a rental company with a dreadful reputation we found out later, and that we would not use again and the claim was straghtforward and paid quickly. I have recmmended Auto Europe. "
" Always great experience with friendly efficient staff, no waitng around excuses or messing about when returning car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" For the time we had the rental for we were happy with the car allocated. "
" When collecting the car the your customer representative was very pleasant and helpful and made the collection process very good. We were pleased with the car allocated. Thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" Overall smooth experience. "
" Fast pick-up and drop off. Kind staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The staff in BATH worked hard to find a car for us that had GPS. We're grateful for her determination. "
" I would have liked the option to select a car with GPS when I was making the reservation. Luckily, one was available for more $$. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" ok "
" ok "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great service. "
" Great job. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Perfect service, as usual "
" First car provided had non operating aircon and only 3/4 tank of fuel after being told it was full. But the car was quickly changed, so happy with the rental "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent car rental experience! Brand new car and fast service! "
" Trust them! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Smooth, simple, trouble-free rental experience. No unpleasant surprises or hidden clauses, all clear and exactly as expected. Excellent service! Will definitely use again. "
" Very helpful staff, car exactly as expected, quick pick-up and return, all went well - overall a perfect experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great service with no pressure to try and upsell extras "
" Excellent service and friendly staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Non stressful and efficient. "
" Helpful, efficient staff at the EuropCar reception desk, one of whom was new to the job. It was not a busy time so it was a relaxed process to go through the documentation and pick up of the vehicle. Drop off was speedy and efficient.Unstressful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very well done. "
" Very kind and affordable "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent "
" Excellent in all ways "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very happy although would like an invoice please "
" All was very easy and straight forward. Very happy to recommend. Thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good value, easy bookings "
" Hassle free pick up and drop off, year after year. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" as regular customer, I am satisfied "
" would be even better if there was also one rental unit at the north terminal "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Really good "
" Really helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" It was a nice experience overall; webpage was easy to use, staff were nice, the car was good. Highly recommended! "
" The car was suitable for scottish hills. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" The website is easy to navigate. "
" Everything went perfectly, was given a new Fiat 500 at a reasonable price "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent "
" Excellent all round service from booking, pickup and drop off. All very easy. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great service for comparing car rental availability, additional insurance sold up at reasonable rate - much cheaper than quotes at car rental "
" Friendly helpful staff. Although it was very busy being s Friday in August, we were not delayed long and car was perfect "
" I have been your permanent customer for a many years. You have the best service in a market. Especially your site offer the best comparability between the car rental companies. "
" Everything went well. There was not any different comparing the europcar. So I can recommend that. Also I appreciated their free shuttle bus service in the Heathrow airport from europcar return station to the terminal. "
" Very pleasant staff, very helpful and very quick. Will definitely recommend. "
" Very good "
" Just a short walk from South Terminal, short wait for keys and a lovely new car! "
" Cheap and easy to book. "
" easy website to navigate. "
" Clean tidy car, good service, had to wait for other customers to be served but as soon as she was free Chelsea apologised for the delay and was very efficient. Service on returning the car equally swift, will definitely use Keddy again. "
" Good car good PRI e good service "
" Couldn't see the join with Europcar "
" Booking is easy, choices laid out clearly, prices/discounts good. "
" Picking up the car was a slow process, slower than other companies I have used. The major issue I have with them is that they gave me a car with a just about empty windscreen washer fluid. One other issue was that nobody bothered to clean the touch-screen on the vehicle dashboard. "