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UNITED KINGDOM
CAR RENTAL REVIEWS
Car rental reviews in the United Kingdom
The United Kingdom is made up of England, Scotland, Wales and Northern Ireland. Although sharing a common history, each country has its own individual charm and culture – together this makes the UK a rich cultural hotbed. London is a top international city with loads of museums, historical monuments and vibrant events round ever corner. Whilst Edinburgh has its own magical charm and quaint medieval draw. With magical ancient castles dotted up and down the coastline, and wonderful countryside – many visitors also opt for spending some time exploring out of the major cities.
Auto Europe was established in 1954, and since then has provided great car rental rates across the globe. Through its long-standing trusted partnerships, customers can benefit from regular promotions on everything car rental. From standard car hire to luxury car hire, customers will find it all through us. Our partners are all conveniently located – with many at major airports, downtown areas or in central train stations. Have a read of our car rental reviews in the UK to see how other customers have experienced our service.
AUTO EUROPE UNITED KINGDOM Car Rental Reviews
Average Rating for Auto Europe :
MANCHESTER, GB - Reviewed by JEAN LUC - 25 May 2023
" Had to chase AutoEurope for refunds after amending my voucher before the rental itself. "
" Car had some minor damage and was not entirely clean. Also smelled of takeaway food. But desk staff experience was great and had a smooth experience returning the car. Also had a great upgrade to my original rental. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
LONDON, GB - Reviewed by FLORIN IULIAN - 11 May 2023
" The staff was friendly and helpful. The car was in a proper technical condition and clean. Good quality/price ratio. "
" The staff was friendly and helpful. The car was in a proper technical condition and clean. Good quality/price ratio. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
LONDON, GB - Reviewed by GUDBERGUR - 09 May 2023
" The car was good ond service ok "
" good car and god service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 5 Condition of the Vehicle: 10
LUTON, GB - Reviewed by DANIEL - 08 May 2023
" Easy booking and good price. "
" Only negative 20 a day charge for sat nat "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by JEFFREY - 06 May 2023
" I have not received a final statement. "
" I have not received a final statement . "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by JOHN - 27 April 2023
" I am torn about using autoEurope in the future. I have rented from you many times over more than 20 years. "
" I was given the option to add some insurance coverage. I was told the price. The actual price charge me was far greater than that because of some added taxes and fees that the agent did not tell me about. This added deductible coverage for the insurance doubled the price of the rental. The return agent also recorded an incorrect time. I returned the car one day early and they recorded a much later time in the time that I returned it. Europcar did not. Charge me for three days, but charged me for four days even though I returned it one day early. Most US companies will charge for the amount of time that you keep the car not the time that you reserve the car. Our flight was late and so I picked up the car late but they charged me for the time that was reserved. the agent was very nice but the procedure was deceptive. I've rented cars in Europe many times, and this was the worst experience. "
Overall Value: 3 Efficiency of Counter Staff: 8 Expediency of Drop-off: 4 Condition of the Vehicle: 10
LONDON, GB - Reviewed by MICHAEL - 18 April 2023
" See above "
" Both Alex, who checked us in and the man how helped us with the drop off (apologies...lost his card) we're excellent. Car was great and we appreciated the perks that were added to apologize for the long wait at pick up. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
EDINBURGH, GB - Reviewed by JOAO - 13 April 2023
" Never again will use Autoeurope and Hertz "
" Not only Hertz but Autoeurope as well. No possibilities to change the reservation (no helpdesk available, not possible online). hertz not willing to change booking after flight has been changed. had to pay full and had no car "
Overall Value: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
LONDON, GB - Reviewed by ALEXANDRA - 08 April 2023
" Everything went as expected, as it should be. Hence a 10 everywhere. "
" Everything went as expected, as it should be. Hence a 10 everywhere. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by PHILIP - 07 April 2023
" Painless and efficient "
" All worked well and pleasant customer service staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by STEVE - 02 April 2023
" Easy to use website gives you clear options "
" Very nice car in good condition inside and out. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by ZSOLT LASZLO - 24 March 2023
" It was good as always "
" It was good. I got the car I booked, car was new, service was quick and friendly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MANCHESTER, GB - Reviewed by LYNNE - 16 March 2023
" Have had no problems using Autoeurope but have not had any need to make any claims so far. "
" Always a smooth, efficient experience with Enterprise "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MANCHESTER, GB - Reviewed by ROGER - 15 March 2023
" All as planned. "
" Another no problem rental from Hertz. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by HUGO - 14 March 2023
" Overall once again a good experience with Autoeurope and its partner Budget "
" All went smoothly. Very satisfied "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NEWCASTLE, GB - Reviewed by ANDREAS - 02 March 2023
" Car and service very good. Easily accessible location "
" Car and service were very good. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by KAREN - 23 February 2023
" Autoeurope consistantly offer the best prices even in comparison with the rental agencies own offers. Website easy to use, great choice of cars and agencies, cancellation easy to facilitate if necessary. Thoroughly recommend. "
" Despite booking with Hertz 2 months ago, they had no record of my details so they had to reload them. Car offered was electric despite the fact that not all holiday homes/hotels have outside charging points and my destination didn't so had to wait for petrol car to be delivered which was dirty inside and scratched. Both times there was no one at the drop off point so had to take keys back to main desk. Unfortunately, the UK no longer understands the meaning of 'customer service' "
Overall Value: 5 Efficiency of Counter Staff: 6 Expediency of Drop-off: 5 Condition of the Vehicle: 6
LONDON, GB - Reviewed by LEONARD - 11 February 2023
" Excellent "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by DAVID - 07 January 2023
" My experience driving the vehicle - Kia Sportage 1.7 CRDI Auto - was simply fantastic, the car was very comfortable and I recommend to anyone driving in Scotland to get a comfortable vehicle due to the long distances and you won't regret it! "
" It was a very positive experience, all the guys where very friendly and willing to help! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by XANTHOS - 07 January 2023
" From the day of the booking to handing the car back it all went smooth. Will definitely return. "
" It was perfect, from start to finish. The attendant, the car, the whole procedure. Very easy. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by BRENDAN - 21 December 2022
" Shame about the two problems I had "
" The car either didn't have any windscreen wiper fluid or else it froze over. But this is unlikely as most windscreen wiper fluid contains antifreeze. This means that they did not check the car before giving it to me. Also, it was not completely full when I received it. The counter staff tried to talk me into getting an automatic without informing me that it would be substantially more expensive in the end I declined once he told me about the additional cost. "
Overall Value: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 1
LONDON, GB - Reviewed by ROBERT - 12 December 2022
" Having hired cars from all London airports, Avis at Gatwick are by far the best! It makes such a difference to the beginning of your trip, so, thank you! "
" I now purposely choose Gatwick to fly to because the staff are so friendly and helpful, from Catherine on the front desk to the lovely Italian man in returns! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRISTOL, GB - Reviewed by GARRY - 07 December 2022
" Online booking is straightforward "
" The service was friendly and helpful both at collection and return of the vehicle. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by PETER - 03 December 2022
" Good price "
" Good value. Car in good shape however with quite a number of scratches etc, also high mileage 55500 miles plus "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
EDINBURGH, GB - Reviewed by IAN - 24 November 2022
" All went smoothly and hassle free "
" Friendly and efficient service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EAST MIDLANDS, GB - Reviewed by SARAH - 20 November 2022
" All good "
" Realised after I got home I bought the zero excess hire but they still took a deposit. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by NUNO - 20 November 2022
" Fully satisfied "
" Fully satisfied "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
LONDON, GB - Reviewed by UDAY - 18 November 2022
" Overall satisfactory experience "
" Very quick, efficient and smooth service both at car pick-up and drop-off. Only thing is that one has to inspect the car carefully before pick up as the damage to the body, wheels and glass are not fully captured in the initial document provided by the counter staff. Only once the deficiencies are pointed out by the client, do they mark it on the document at the time of exiting the parking bay. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by MARK - 16 November 2022
" Easy to use website. Competitive but must remain so if I am to recommend you. "
" Rude counter staff hell bent on up sale. Tried all ways to tell me chosen vehicle was too small. "
Overall Value: 10 Efficiency of Counter Staff: 1 Expediency of Drop-off: 5 Condition of the Vehicle: 4
MANCHESTER, GB - Reviewed by JOSEPH - 14 November 2022
" Good "
" Good "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
MANCHESTER, GB - Reviewed by ANDREW - 14 November 2022
" Very positive experience and happy to recommend to friends and family. "
" Very happy with service. I preregistered before arriving at the counter and the whole service was quick and efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by KIM - 26 October 2022
" Perfect, nice to be able to get the full coverage with autoeurope instead paying way to much at the car rental itself. "
" Almost perfect! Brand new car, quick, no waiting line. However what annoys me a bit is that they ask if I want an upgrade, for about 15 pound/day. If I wanted that I would have booked that car in the first place... "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by DAVID - 13 October 2022
" Car was clean inside and outside with some minor bodywork damage, scratches, small dents, nothing major, but not all were noted on the documentation. These were not an issue on the return of the car. "
" Budget emailed me (in german) about one week before the hire asking me to complete an online "QuickPass". Upon arrival I waited a couple of minutes at the QuickPass desk before someone came and took my license and credit card to confirm the details and then take me to my car. This was very efficient and I would do the same again if it was offered. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by GERARD - 05 October 2022
" I always use autoeurope for my car hire needs. "
" The car 2 years old. The petrol tank was not full - even though I was expected to return it full. At €250 for two days hire I would have expected better "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
LONDON, GB - Reviewed by SUSAN - 25 September 2022
" The car was in good condition. There was a minor problem with a wheel pressure sensor - it came on, so we checked the pressure, but they weren't underinflated and we couldn't get the sensor to reinitialise. We realised it was a sensor problem so told the staff when we dropped the car back - minor issue for us in the end fortunately. "
" Staff were professional and polite. There was a group in front of us when we arrived who were unhappy that the car they wanted wasn't available and the staff were dealing with them very politely. They saw us waiting and had another member of staff look after us so that we weren't kept waiting which was appreciated. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 8
BATH, GB - Reviewed by PATRICIA - 25 September 2022
" Overall good, but changing drop off location was not convenient for me. Would be nice if I were to recurve a $10.00 credit for than expense. Thank you "
" Drop off location was changed from central train station to one outside of downtown. They did not have a shuttle and I had to pay for an Uber to get back to central city. "
Overall Value: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 3 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by JUHA - 23 September 2022
" Since Hertz UK disregarded the information provided on the voucher, Auto Europe should not co-operate with Hertz UK in the future. "
" Hertz intentionally cheated double "super cover" for the car resulting to 50% increase in rental cost. The car was smaller Vauxhall Corsa, not a Vauxhall Astra as specified on the voucher. "
Overall Value: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 9 Condition of the Vehicle: 9
BOURNEMOUTH, GB - Reviewed by STEFAN - 11 September 2022
" this was the best car hire experience thus far "
" great car was provided (peugot 5008), and paperwork was very fast "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MANCHESTER, GB - Reviewed by MALVERN - 09 September 2022
" Autoeurope offers a good service. It is now my go to booking page. "
" I have used hertz several times now. Will continue to do so in the future as the service and overall customer experience is excellent. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MANCHESTER, GB - Reviewed by RAMON - 29 August 2022
" Very good service. Only problem was that there was only one person at the counter so we had to wait a while to be served. However we got very good service when it was our turn, including a free upgrade since we asked for full cover. "
" It is always a pleasure to work with SIXT. I always try to chose them when I can. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NEWCASTLE, GB - Reviewed by ANDREAS - 25 August 2022
" As always excellent experience. From booking the car through Autoeurope to final car return. "
" Excellent service both to collect as well as return the car. Very pleasant experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by MARIO - 24 August 2022
" Overall a very positive experience. "
" Good experience. Very efficient. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
LONDON, GB - Reviewed by LASZLO - 22 August 2022
" Renting process was fine. "
" The navigation system of the car did not work properly, the SOS system blocked it. At drop of, there was nobody to tell them about the problem -so the next renter will have the same experience. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 5 Condition of the Vehicle: 6
EDINBURGH, GB - Reviewed by KAI - 20 August 2022
" Too long waiting before I got the car (over 1 hour). Got a bigger car than booked which was excellent. "
" Too long waiting before I got the car (over 1 hour). Got a bigger car than booked which was excellent. "
Overall Value: 9 Efficiency of Counter Staff: 2 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by RAZVAN IONUT - 19 August 2022
" Very likely "
" Very likely "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by BOGDAN - 16 August 2022
" autoeurope is the service i use for searcing, worked for me every time "
" all in all, no hickups "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by MARIE - 14 August 2022
" all good "
" all good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GLASGOW, GB - Reviewed by IAIN - 10 August 2022
" Good "
" Clean car. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
LONDON, GB - Reviewed by AKASHANAND - 03 August 2022
" Awesome... "
" Had a great experience over my previous times with other rental companies. Truly had a good time.. Thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by ANDREW - 27 July 2022
" Very disorganised and poor system for drop off of car. Overall reliable and small car "
" Very disorganised and poor system for drop off of car. Overall reliable and small car "
Overall Value: 7 Efficiency of Counter Staff: 5 Expediency of Drop-off: 3 Condition of the Vehicle: 8
LONDON, GB - Reviewed by DAVID KIAN WEI - 16 July 2022
" Booking on Autoeurope was easy, efficient and affordable. Will use again. "
" All went well but car key battery went flat causing a huge panic in the middle of nowhere!!! These things should have been checked before car's rented out! "
Overall Value: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 7 Condition of the Vehicle: 1
EDINBURGH, GB - Reviewed by JOY - 14 July 2022
" Fairly straightforward experience. I feel like I was able to make an informed choice. "
" The only thing that was odd was Budget emailed me a couple of times asking me to sign up for Quick Pass. The emails were in German, and the form to sign up was in German. I found an english site, but that site wouldn't let me sign up. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MANCHESTER, GB - Reviewed by CHRISTIAN - 06 July 2022
" Booking through Auto Europe helped me to find a (relatively) good rate. "
" The main cause of dissatisfaction is the location with long waits for the 'shuttle service' which then gets very crowded. The vehicle I git was oversized (Vauxhall Crossland SUV instead of an intermediate Kia Ceed 'or similar'.) The vehicle wasn't equipped with either parking sensors or rear view camera which would have come as standard with most other cars, especially of that size. "
Overall Value: 6 Efficiency of Counter Staff: 9 Expediency of Drop-off: 6 Condition of the Vehicle: 9
NEWCASTLE, GB - Reviewed by ARIS - 06 July 2022
" Excellent!!! "
" As always an excellent experience. Amazing staff and great cars "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by YUVAL - 26 June 2022
" Alright "
" Good service, weak vehicle "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
BIRMINGHAM, GB - Reviewed by TINA - 22 June 2022
" The staff were efficient and friendly and the car provided was as specified in my booking. Great experience! "
" Omar helped me at the Enterprise office at Birmingham airport. He was very efficient and personable. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MANCHESTER, GB - Reviewed by PAUL - 21 June 2022
" It was ok but the price of hiring the car for 10 days was to expensive,for the standard of the car. "
" The car was not good and there was many scratches and dents,and the automatic gear box was poor. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
LUTON, GB - Reviewed by IAN - 13 June 2022
" Disappointed for being charged a late return fee after I returned home. Car was returned on time. "
" The only thing I was disappointed about was that I received an invoice for a late return of the vehicle with a charge for £10. The vehicle was returned on time. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by BENJAMIN - 11 June 2022
" Great place to rent a car! I appreciated all the information provided to make pickup easy. One thing that was frustrating is on the website you had a list of pickup and drop off locations that you had to select. Many times I'd pick a location and it said that I have to pick a different place. Just don't show a location if I can't pickup or drop off there. That would save a lot of effort and frustration. "
" Staff were so friendly yet professional. The person who helped me out on pickup went the extra mile for me. I appreciated his help and the simplicity of the process. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
BRISTOL, GB - Reviewed by RONALD - 15 May 2022
" Very efficient overall "
" Very good experience "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by DMITRY - 09 May 2022
" Pleasant experience overall "
" Efficient staff, nice car "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BATH, GB - Reviewed by MARK - 09 May 2022
" Was easy to pickup and return "
" Good car without issue "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
GLASGOW, GB - Reviewed by MARIO - 03 May 2022
" Overall quite satisfactory. A/C fan rather noisy but otherwise excellent "
" Some confusion ar drop off in Edinburgh regarding exact drop off point. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 9
LUTON, GB - Reviewed by BRENDAN - 30 April 2022
" Very good company "
" Overall positive "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
MANCHESTER, GB - Reviewed by ANTHONY - 20 April 2022
" Excellent all round "
" Excellent service from all staff while collecting and returning car. Staff, polite, helpful and generally excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by ANDREA MONIKA - 10 April 2022
" Everything went well and quickly "
" Everything went well and quickly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BRISTOL, GB - Reviewed by PATRICK - 29 March 2022
" No complaints "
" Evertjing ok "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 7
LONDON, GB - Reviewed by IVAN - 04 March 2022
" I have been a customer of Auto Europe for many years and will continue to use their services. "
" The experience with Europcar was very good - quick service and no complications. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 9
LUTON, GB - Reviewed by MARTIN - 09 February 2022
" Overall very satisfied "
" Had no problems everything went smoothly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by HENRY - 17 January 2022
" Very easy to book and at good prices. "
" The fact that the Sixt office is in the South Terminal at Gatwick and all flights arrive at the North Terminal meant that there was a shuttle journey and a lot of walking to get to the Sixt office. However, once there the employee was very helpful. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by MARIOS - 10 December 2021
" all good as usual "
" The young gent at the counter on pick up was excellent and trying his best, even though he was a trainee and I was one of his first solo transactions. The experienced Person nearby was also very helpful and a good mentor. overall, in comparison to most rental experiences; this was excellent. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ISLE OF MAN, GB - Reviewed by MICHAEL - 04 December 2021
" Very friendly "
" Very helpful on renewal "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by MICHAEL - 29 November 2021
" Perfect "
" Tip top! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by TIMOTHY - 16 November 2021
" Auto Europe is a great service. "
" Everything just fine. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by JULIAN - 04 November 2021
" Great all round "
" Great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEEDS, GB - Reviewed by DAVID - 22 September 2021
" No problems at all with Easirent "
" No problems at all with Easirent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by JOHN - 21 September 2021
" no complaints "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRISTOL, GB - Reviewed by PAUL - 09 September 2021
" Apart from the additional time required for pick up and drop off it went ok. Buses in BRS do not run very frequently unfortunately "
" All in all it went smoothly, however, when I booked it I wasn't informed that you have to take a bus to their off airport office. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
LONDON, GB - Reviewed by RICARDO - 28 August 2021
" Never had a problem, good prices, flexible booking, everything as it should be "
" Easy pick-up, easy drop-off. Friendly staff, clean car, everything as it should be "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by IAIN - 11 August 2021
" Easy booking and a decent price from SIXT with the usual high quality car. "
" Good collection experience with Jodie at the SIXT desk in Edinburgh. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
NEWCASTLE, GB - Reviewed by ANDREAS - 12 July 2021
" The whole process, from booking to final return of the vehicle was a very pleasant experience. All staff at Budget were very professional, friendly and informative. "
" The whole process, from booking to final return of the vehicle was a very pleasant experience. All staff at Budget were very professional, friendly and informative. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by SERGE - 10 July 2021
" Rent at Victoria Station easy to take the car and return will recommend. The car was very clean good condition "
" Easy to rent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by ANDREAS - 23 June 2021
" The whole process from car booking to pick-up run smoothly. "
" The service was excellent, very polite and informative "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GLASGOW, GB - Reviewed by IAIN - 24 March 2021
" In general I find auto europe good to deal with - the website is easy to use and there is never any issue with the vouchers etc. I like the 48hr cancellation term. "
" Always very good staff, typically the most pleasant and helpful. Car was a little old and had a slight odor of smoke but was good to drive and what I asked for. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
LONDON, GB - Reviewed by NOUVEL - 01 November 2020
" 10/10 "
" 10/10 "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by LAWRENCE - 27 October 2020
" VALUE FOR MONEY COMPARED TO COMPETITORS "
" VALUE FOR MONEY COMPARED TO COMPETITORS "
Overall Value: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 8
LONDON, GB - Reviewed by KYRIAKOS - 05 October 2020
" As always, Auto Europe doesn't fail to deliver good deals. I especially like the "free extra driver" offer on some rentals and this is what makes the deal for me..., not that I need the extra driver (unless a long journey is planned) but it is good to have one available, just in case. I had to contact on the phone, Auto Europe Support this time, to fix an error ( the "free extra driver" did not appear on my rental contract). Ms Marta S. from the Reservations Team was very helpful indeed and I received a new & corrected contract in less than 24 hours! "
" This was my first rental with Sixt in the U.K and I have to admit that it went without a hitch. We were given a very good car. The Sixt desk & depot are virtually smack on Heathrow Terminal 5 (inside Sofitel hotel!). it took as no more than 3 minutes to walk to the desk from the Arrivals Hall. I especially liked the flex-fuel scheme. No more trouble trying to find a fuel station to fill up the car before drop-off. Car is returned "as is" and Sixt fills it up and charges the client normal, fuel station prices. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by NICOLA - 04 October 2020
" Excellent experience overall. "
" Great service on both pick up and delivery from the Enterprise assistants. New car in flawless condition. Excellent experience overall. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by JOHN JOSEPH - 28 September 2020
" Went smoothly "
" This time, good.Directions re which buss to get and from where were vague, but worked efficiently. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
LONDON, GB - Reviewed by SHARON - 15 September 2020
" Very friendly staff. "
" Good "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
LONDON, GB - Reviewed by YUET KEUNG - 13 September 2020
" Car quality and cleanliness are pretty good. "
" Easy online booking and efficient taking and returning car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by RAYMOND - 08 September 2020
" OK! "
" All OK, but nothing to over estimate !! Your job is to rent, we pay, and that's all. And that car wasn't paricularly cheap !! "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
LIVERPOOL, GB - Reviewed by NEIL - 05 September 2020
" Easy "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by JAMES - 20 August 2020
" Great and easy "
" Great and easy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by MANUELA - 02 June 2020
" Really good experience "
" I think I will be use the same provider again "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by PAUL - 30 March 2020
" Perfect as always "
" Very friendly and helpful staff. Nice new car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by MELANIE - 21 March 2020
" Fast delivery as no queues more busy on leaving car.As always a good Experience and doesn't seem to make a difference with cars whether local payment or with voucher through a broker. "
" Helpful and efficient "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by NAZAR - 13 March 2020
" booking is always easy and provides good value "
" everything was smooth and efficient "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by HUGO - 29 February 2020
" Nothing to add. Everything fine "
" Very friendly staff and car according to the deal "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HUMBERSIDE, GB - Reviewed by JEFFRY - 29 February 2020
" Very good experience, no problems and very helpful staff. The entire rental process was very efficient and satisfactory. "
" Very good experience, no problems and very helpful staff. The entire rental process was very efficient and satisfactory. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BRISTOL, GB - Reviewed by DAMIAN - 27 February 2020
" Easy to use site. Very clear pricing "
" Good efficient friendly service as always. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by PAUL - 20 February 2020
" Perfect. Help above and beyond. "
" Very friendly and efficient service, nice car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by SALLY - 17 February 2020
" All round good service and very happy with the car "
" Very good, friendly and welcoming "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by PETER - 08 February 2020
" Worked very well. "
" Good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRISTOL, GB - Reviewed by PETER - 02 February 2020
" Have used auto europe often and have not been disappointed yet. "
" Staff were friendly and efficient so all went smoothly. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
LONDON, GB - Reviewed by DAVID - 13 January 2020
" Will definitely use Budget or Avis through AutoEurope again. Got great value and great service "
" Great service from Budget. You can tell they have prioritized ease and peace of mind for the customer. Return process is very simple and re-assuring. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRISTOL, GB - Reviewed by DAVID JOHN - 11 January 2020
" Yes very efficient "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BIRMINGHAM, GB - Reviewed by STEPHEN - 11 January 2020
" no problems all very satisfactory "
" alamo/enterprise/national are always excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by ROSLYN - 07 January 2020
" Always good pricing and easy to use. "
" Excellent all round. Brand new bigger car with navigation system which was very useful. Quick handover both ways. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by ANNE - 06 January 2020
" Vera Good Car hare company. Efficient and polite "
" Vera Good allround. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BLACKPOOL, GB - Reviewed by ELAINE - 06 January 2020
" Hassle free. "
" Friendly staff. Efficient service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MANCHESTER, GB - Reviewed by STEVEN - 05 January 2020
" Excellent experience. "
" No nasty hidden charges such as mandatory insurances not included in the hire price. Would definitely recommend. Very friendly staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EXETER, GB - Reviewed by AMANDA - 05 January 2020
" Overall it was a good experience "
" Very satisfied with professional staff at counter and car itself "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by STAVRI - 02 January 2020
" Auto Europe was very helpful. Thanks a lot. "
" Excellent experience. 100% positive feedback for Enterprise. Will have it in mind for future bookings. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by CLAUDIA - 31 December 2019
" Everything went well and smooth "
" Great, very friendly staff, great service! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MANCHESTER, GB - Reviewed by JESPER - 24 December 2019
" Great experience "
" Got free upgrade and was very happy with it "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by LUIS MANUEL - 23 December 2019
" Everything was fine. "
" Good service and friendly staff. Fast delivery and drop off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOURNEMOUTH, GB - Reviewed by EUSEBIO - 23 December 2019
" Used auto Europe various times and always satisfied. "
" Plane was delayed but staff at airport for me and fellow passengers even after the official closing time. Very happy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by PAUL - 11 December 2019
" No unpleasant surprises and no complaints "
" Everything was satisfactory "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by DAVID - 10 December 2019
" Painless from start to finish, highly recommended "
" As usual, excellent service, highly recommended "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by SO - 09 December 2019
" Good value for the money "
" Staff are nice and helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by LEON - 06 December 2019
" Very polite personell "
" Top service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by TOM - 30 November 2019
" Fast and efficient at the countet "
" No problems fast and efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
LONDON, GB - Reviewed by ESTEBAN - 17 November 2019
" Just fenomenal "
" Everyone at Alamo in London were great!!! Shakira helped me and i am sorry that the other gentleman that helped her with the car i can't remember his name. But he was pretty helpfull as well. Thanks "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by KYRIAKOS - 15 November 2019
" Best thing is that there is nothing negative to comment on. Car rental went smoothly and uneventful. A very important incentive when I rent a car is Auto Europe's usual offers of a free extra driver, which unfortunately I was not able to get this time. Auto Europe should keep doing business with Europcar. It is a very good combination of reasonable prices and rental car quality. "
" Very good car condition and clean. Personnel at Europcar very efficient and helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by UROS - 14 November 2019
" good "
" good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by RONALD - 05 November 2019
" Fantastic "
" Was a very speedy process from arrive at desk to driving off from gatwick airport. About 5 minutes max. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by NICHOLAS - 01 November 2019
" The best. "
" Friendly & efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by DAVID - 30 October 2019
" I only use auto europe now when I travel and hire a car. Booking direct with hire companies is a hassle and you always end up paying top price. None of your competitors come close to the offers you have. Your prices are always the best and your booking system always works very well. You meet fully my two main criteria: competitive prices and an efficient booking system/service and I have NEVER had an issue when going through AutoEurope. I have already recommended you to colleagues in my office and will continue to recommend you to others whilst you keep up the excellent service!. Very Happy!!! "
" Very quick administrative turnaround, no physical paperwork made the process very smooth. The only slight hiccup was that the new member of staff had some difficulty in working out which car we were supposed to take, and we ended walking up and down the car park as she decided, and it then took her 10 minutes to prepare the car for us (it could have been ready in advance as the exact pickup time was known and we were actually 30 minutes late, and we had booked weeks in advance). The drop-off was fantastic, drive up to a drop-off bay, someone waiting there to greet us, shook our hands, asked us if we had a good time, and dealt with everything super efficiently. He was incredibly polite and friendly and treated us like we were VIP customers. Everything was done within a few minutes and we hopped straight onto one of the waiting buses. Best service I have ever had, and I have rented LOTS of cars in my time. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by CHRISTOPHE - 29 October 2019
" Clear and easy process to find and book the rental. Good value for excess reimbursement option. "
" Straightforward and friendly staff. Very good and clean car. Good value for the money. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HOLYHEAD, GB - Reviewed by ANTHONY - 29 October 2019
" Good value but auto rather than manual shift provided. "
" Thorough, efficient and friendly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIVERPOOL, GB - Reviewed by CHRISTINA - 29 October 2019
" All good, very happy, nothing more I can add "
" Very good, got a phone call in advance re which office to go to "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by LISA - 29 October 2019
" Very sattisfied, we had to make a claim wth Autoeurope with a rental company with a dreadful reputation we found out later, and that we would not use again and the claim was straghtforward and paid quickly. I have recmmended Auto Europe. "
" Always great experience with friendly efficient staff, no waitng around excuses or messing about when returning car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHEND, GB - Reviewed by PETER - 27 October 2019
" For the time we had the rental for we were happy with the car allocated. "
" When collecting the car the your customer representative was very pleasant and helpful and made the collection process very good. We were pleased with the car allocated. Thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
LONDON, GB - Reviewed by JANE - 24 October 2019
" I usually book a car with green motion. But bizarrely it is nearly always cheaper to go through an agent (like yourselves) than to book direct. "
" Slow at check in, shift changeover I think, only one member of staff for 20 minutes. But he was very aware of the people waiting, while dealing with a difficult customer, made eye contact, apologised for delay etc. Otherwise totally good experience, good car, good price, good service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BIRMINGHAM, GB - Reviewed by JAMES - 22 October 2019
" Very helpful staff - speedy polite service "
" Had an upgrade "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by LAURENTIU - 16 October 2019
" Overall smooth experience. "
" Fast pick-up and drop off. Kind staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by VINCE - 15 October 2019
" Excellent "
" Good car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by JOHN - 11 October 2019
" All good "
" All good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MANCHESTER, GB - Reviewed by DIANE - 09 October 2019
" Excellent service. We have booked on a few occasions and always very friendly and efficient "
" Excellent service, very helpful, we will definitely use them next time. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by THANATE - 09 October 2019
" Good car and easy to pickup and returned "
" Good car and easy to pickup and returned "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by MARTIN - 09 October 2019
" Excellant "
" Excellant "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EAST MIDLANDS, GB - Reviewed by MIRNA - 08 October 2019
" great experience. "
" The staff were kind. The car was in a very good state. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by PAUL - 06 October 2019
" Everything was excellent "
" Everything was very good nice car no problem whatever with this firm "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by VICTOR - 06 October 2019
" All fine "
" Everything went as required "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
LONDON, GB - Reviewed by CHRISTOPHER - 02 October 2019
" Excellent all round, best car hire I have had in 30 years of renting. "
" Excellent service at desk, very efficient. Had to check car as was given as "new" which it wasn't but guy walked us out to car and went over their damage criteria. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
EDINBURGH, GB - Reviewed by DAIRE - 02 October 2019
" Very straightforward, no complaints. "
" Very straightforward, no complaints. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIVERPOOL, GB - Reviewed by DAWN - 30 September 2019
" Very easy to book through Autoeurope website, would definitely use again "
" The staff were so pleasant, friendly and helpful. The car was great, just what I needed for my UK break "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BIRMINGHAM, GB - Reviewed by BUTT - 27 September 2019
" good "
" good "
Overall Value: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 9
EDINBURGH, GB - Reviewed by VIVIAN - 24 September 2019
" All was quick and easy to deal with. "
" Very good service and help when we picked up the car. Also when we handed the car back in. All did go quick and easy. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BATH, GB - Reviewed by CAROL - 23 September 2019
" The staff in BATH worked hard to find a car for us that had GPS. We're grateful for her determination. "
" I would have liked the option to select a car with GPS when I was making the reservation. Luckily, one was available for more $$. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by JOHN - 21 September 2019
" Alex was really great and helpful. He patiently explained all the questions we had about the rental car. "
" Alex was really great and helpful. He patiently explained all the questions we had about the rental car. "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
LONDON, GB - Reviewed by KAREN - 21 September 2019
" Excellent "
" Excellent service as usual "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by DMYTRO - 21 September 2019
" Fantastic service! Thank you! "
" First time I experience such a great service at both: puck up and drop off! Well done! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
LONDON, GB - Reviewed by NICHOLAS - 20 September 2019
" Long term user. "
" Friendly and helpful on pickup and return. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by ANTHONY - 19 September 2019
" One of the best rental car companies I have ever encountered with the best prices as well. I will always choose easirent if its available. "
" Customer service is top notch. Always a quick check-in process. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRISTOL, GB - Reviewed by WILLIAM - 17 September 2019
" Very satisfactory "
" Excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HUMBERSIDE, GB - Reviewed by ANNE - 17 September 2019
" We always have a good experience with Autoeurope. Very good deals and very easy to use "
" Very efficient service. Good response when we asked for adifferent vehicle, the one offered was too big for us. All around excellent value for money. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
LONDON, GB - Reviewed by JOSEPH - 16 September 2019
" Right Price for the right type of vehicle. Cordial and excellent experience "
" Service at its best, very cordial and Enterprise has given me a very good information about the car, fuel, and insurance "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRISTOL, GB - Reviewed by MARTIN - 11 September 2019
" Very positive - Bristol desk phoned to get me the exact location at Gatwick for the drop off. "
" Staff at both ends were really good and helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by JAN - 10 September 2019
" I upgraded to a Toyota C-HR Hybrid. It was the first time driving a hybrid car and I was very impressed. Great idea to have hybrids on the fleet. Will certainly book this again. "
" Europe car was fast and efficient. I was through in just a few minutes. I have used them before and have found them to be like this always. I just wish this was the case with their Bologna Airport office. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by BLAZ - 07 September 2019
" Fourth time renting - without any issue! "
" Great service and friendly staff! "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by KAR LOON - 07 September 2019
" Everything went very smoothly. No complaints. Would use Auto Europe again. "
" Easy and smooth collection of car and return. Check in lady told us exactly where to return the car as it was a one way hire. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by ELENA - 29 August 2019
" All went smoothly and they kindly help us in everything "
" All good. Thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by ALAN - 28 August 2019
" Good service all round, one small gripe though, in this digital world having to print out the voucher wasting ink & paper "
" Fantastic customer service at both ends, we had an unexpected upgrade which was very welcome, iv used budget rentals in the past bit now will look more at the bigger ones as there was no hard selling when collecting and microscope fault finding when returning the car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by MARGOT - 28 August 2019
" In fact I have recommended autoeurope to everyone who asks me about car renting. After the trip in questions I have recommended you to two groups who are planning to go on a trip in soon future. "
" All was good. It was quick and easy to get and drop-off the car. The car was in excellent condition and well equipped. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NEWQUAY, GB - Reviewed by JOSE - 23 August 2019
" best rates you could imagine "
" as promised; no hidden costs or additional expenses "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by DECLAN - 22 August 2019
" Very happy with the rental "
" Very courteous staff at the desk. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by JULIEN - 21 August 2019
" Quick, better price. Have already used few times and it is easy to compare the price and choose the car you want to rent. "
" Very effective and quick check in / dropp off. Good overall. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BATH, GB - Reviewed by GLADYS - 21 August 2019
" We had an excellent holiday with our almost new car that we were given with a very good GPS. "
" We were very satisfied with the service and the car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by LIVIUS - 18 August 2019
" Thank you to your employee we give and received our car, the tall guy With G first letter of his name, Gauileme:? Sorry,for not remembering his name. A great guy ready to give info and be very helpful. Best regards and see you soon. Best wishes Livius and Olimpia. "
" Hello, We are satisfied about your services and especially the human interaction. guys were very prompt to give us info and the car was Ok, easy to drive. Even we were worried because we didn't received any printed doc, we got the receipt by email, and the doc with refund. We create an account because we wish next time when we visit UK to use your services. Thank you . "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MANCHESTER, GB - Reviewed by FRANCISCO - 16 August 2019
" Everything was perfect "
" Nice car nice customer service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by ALDIS - 16 August 2019
" Very like "
" fast, easy, quality "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by MARCO - 13 August 2019
" I had a great time "
" after looking at many offers I chose Enterprise and I was not wrong! New car even better than I expected, excellent operator assistance, good price. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by BOŠTJAN - 12 August 2019
" ok "
" ok "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
WATFORD, GB - Reviewed by JUDITH - 09 August 2019
" highly recommended "
" great service, great car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHEND, GB - Reviewed by JAN - 08 August 2019
" There is nothing wrong I can say... Everything was fine "
" Reasonable prices, no necessary paperwork, my car was almost new... "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BIRMINGHAM, GB - Reviewed by THOMAS - 04 August 2019
" Great service. "
" Great job. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
WELWYN GARDEN, GB - Reviewed by GEOFF - 03 August 2019
" Would definitely use Hertz, Wewyn Garden City next time we visit "
" Excellent, we requested an automatic vehicle in UK and very pleased to be upgraded to an Audi 5 sports which drove superbly. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
LONDON, GB - Reviewed by DIMITRIJ - 02 August 2019
" Finding the best deal with this service. "
" Everything was great. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by PAUL - 30 July 2019
" Perfect service, as usual "
" First car provided had non operating aircon and only 3/4 tank of fuel after being told it was full. But the car was quickly changed, so happy with the rental "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by DAVID - 26 July 2019
" easy pick up and drop off "
" Good service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BIRMINGHAM, GB - Reviewed by MARCEL - 24 July 2019
" Super "
" Super "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by MARIO - 22 July 2019
" Excelent "
" Jasmine was very efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by CHRISTODOULOS - 20 July 2019
" Excellent car rental experience! Brand new car and fast service! "
" Trust them! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEEDS, GB - Reviewed by ?DAVID - 18 July 2019
" Very good "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by ANDREAS - 18 July 2019
" Perfect service... brand new car!! Thanks!!! "
" Perfect "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by RUTH - 17 July 2019
" fine experience "
" Jess checked our our car. She was great! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by DAVID - 17 July 2019
" Very easy transaction online & quick efficient pick up "
" Excellent staff at pick up & free sweets was lovely "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GLASGOW, GB - Reviewed by AFRENTOAIEI - 16 July 2019
" Very good services. "
" Fast and efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by ROSLYN - 12 July 2019
" I've used Auto Europe many times and find their prices and service reliable "
" All went very smoothly, nice car, no problems "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by CRISTINEL - 11 July 2019
" Ok "
" Alles gut "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOURNEMOUTH, GB - Reviewed by TUOMAS - 09 July 2019
" Couldn't be easier. "
" Completely hassle-free. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LANCASTER, GB - Reviewed by ANDREI - 05 July 2019
" Smooth, simple, trouble-free rental experience. No unpleasant surprises or hidden clauses, all clear and exactly as expected. Excellent service! Will definitely use again. "
" Very helpful staff, car exactly as expected, quick pick-up and return, all went well - overall a perfect experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BIRMINGHAM, GB - Reviewed by JAN - 01 July 2019
" great experience, no issues "
" great experience, no issues "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
LONDON, GB - Reviewed by MICHITAKA - 27 June 2019
" Acceptable price, helpful price benxhmark. "
" New car, rental car office is a bit far "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 8
BRISTOL, GB - Reviewed by ANTONIO - 18 June 2019
" All went very well, and that is all we desire. "
" All good. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by ANTONIOS - 09 June 2019
" Very helpful staff and the best accident policy of all other rental companies "
" Alamo - Enterpise in Heathrow have the best customer service in Heathrow (unfortunately not always the newest cars) of all rental companies "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
MANCHESTER, GB - Reviewed by MARTIN - 04 June 2019
" All good "
" All good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by DENISE - 30 May 2019
" Easy process, stress free "
" Friendly, informative staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by ARISTOS - 06 May 2019
" excellent service and price "
" Very accurate "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BIRMINGHAM, GB - Reviewed by AHMET TAYFUN - 29 April 2019
" I prefer Budget and Auto Europe everytime "
" Good Company , no wait for long que for checkin "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by ELIAS - 10 April 2019
" Always best prices. "
" No fuss rental! "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by SUZANNE - 25 March 2019
" Appreciate their ease of finding best price/options for the type of car I need. "
" One of the best rental experiences EVER! Friendly and accommodating staff. All were so helpful and we were given a free upgrade too. Wonderful experience at every level. I wish every car rental company worked like this. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by ALAN - 22 March 2019
" Great car, sufficient fuel , though I would prefer full to full "
" Lovely service, quick, and effortless "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
LUTON, GB - Reviewed by CHRISTOPHER - 05 March 2019
" Great service with no pressure to try and upsell extras "
" Excellent service and friendly staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by IAN - 27 February 2019
" Overall very good, but the difference in fuel policy spoilt it for me... I would not have chosen this company if I had known tje fuel policy woukd change and it wasn't going to be 'full to full' fuel... :-( "
" My confirmation voucher stated clearly that the fuel would be 'full to full', but Green Motion said it had to be 'same to same'. This is always very difficult to judge and as expected ended up with me putting too much fuel in the car. I feel cheated. Apart from this Green Motion did really well. "
Overall Value: 5 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 10
LUTON, GB - Reviewed by EDWARD - 10 February 2019
" Easy to book online. "
" No problems with rental. Car should have fuel type on the flap to make it easier to refil. "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
GLASGOW, GB - Reviewed by PETRE - 05 February 2019
" It was a nice experience, no problems at all! "
" Everything was very good, nice and polite people, the car was very good. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by BARRY - 05 February 2019
" Good value, they take the hard work out of price comparison between all the major rental out "
" Good efficient fast service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by POLYVIOS - 01 February 2019
" good "
" good "
Overall Value: 6 Efficiency of Counter Staff: 6 Expediency of Drop-off: 7 Condition of the Vehicle: 4
LONDON, GB - Reviewed by GREGORY - 31 January 2019
" good "
" check in staff very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRISTOL, GB - Reviewed by JULI - 25 January 2019
" Easy and good value "
" Very helpful staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by SAVVAS - 25 January 2019
" very good vehicle "
" very good service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BIRMINGHAM, GB - Reviewed by ROSS - 24 January 2019
" I travel a lot find Alamo very efficient. "
" Need to get account set up or loyalty card. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BIRMINGHAM, GB - Reviewed by RICHARD - 18 January 2019
" good pick up, car could have been cleaner "
" best pick up from Greenmotion in a long while "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
BRISTOL, GB - Reviewed by MATTHEW - 16 January 2019
LONDON, GB - Reviewed by FIRAS - 11 January 2019
" All great "
" All great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ISLE OF MAN, GB - Reviewed by LYNNE - 11 January 2019
" Easy to use "
" Very helpful. Easy process. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by GORDON KERR - 07 January 2019
" All good as usual, thank you "
" All good, car like new, staff quick, polite and efficient at both pick up and drop off "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRISTOL, GB - Reviewed by MALCOLM - 06 January 2019
" Easy good rental . There is a lot of competition so they have to be good. "
" Swift efficient pick up at airport. Friendly staff. Clean car and no faults. As it was dark when we arrived we were told to look at the car next day and email any concerns. No pressure for insurance etc "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EAST MIDLANDS, GB - Reviewed by MICHAEL - 04 January 2019
" Good Service "
" Good Service "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 6 Condition of the Vehicle: 8
BIRMINGHAM, GB - Reviewed by MICHAEL - 03 January 2019
" Trouble free quick pick up and drop-off "
" Efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
LONDON, GB - Reviewed by MARK - 02 January 2019
" Very easy process, that offers the best rates with car suppliers that provide quality cars. "
" Just a very easy process, that provided us with a quality car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MANCHESTER, GB - Reviewed by MASSIMO - 01 January 2019
" fast and efficient "
" Paul was exeptionally nice "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EAST MIDLANDS, GB - Reviewed by MALCOLM - 30 December 2018
" Very good "
" Good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BIRMINGHAM, GB - Reviewed by CHRISTOS - 30 December 2018
" It was ok especially the girl where I drop the car back "
" It was ok "
Overall Value: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
EDINBURGH, GB - Reviewed by DAVID - 21 December 2018
" I like that when comparing rental companies on your website that it is like a spreadsheet, which allows to see all categories of vehicle available, with price offers for each rental company. "
" Great service by the team in Edinburgh. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by PAUL - 21 December 2018
" All good "
" Ver good all round "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRISTOL, GB - Reviewed by PETER - 21 December 2018
" everything was fine "
" Good service "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 10
GLASGOW, GB - Reviewed by GORDON KERR - 14 December 2018
" Would be happy to use this branch of Green Motion again "
" aLL VERY GOOD. Quick pick up from airport, nice tidy, car and friendly staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRISTOL, GB - Reviewed by DAVID - 14 December 2018
" I normally use your competitor ( europcar) requlatly at Bristol but switched this time to Auto Europe because eurocar did not have any small car available that weekend. I'm glad I did "
" I think I might have collected/ return the car at Bristol airport with possibly the branch manager, a young lady who was absolutely fantastic & effient in customer relations. Absolutely brilliant. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRISTOL, GB - Reviewed by RAYMOND - 11 December 2018
" Good pick up and drop off "
" Efficient friendly and close to Airport "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by ROBERT - 10 December 2018
" Very good. Easy. No hassle. Quick. Excellent staff. "
" Courteous efficient friendly staff in Luton airport. Both at pick up and return. Excellent service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MANCHESTER, GB - Reviewed by EDMUND - 07 December 2018
" Good at what you do...Easy, direct and time saving...Deals are there or thereabouts but AE has a better feel to it... "
" Good at what they do... "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 10
LUTON, GB - Reviewed by MARIOS - 06 December 2018
" AUTOEUROPE gives excellent value for money "
" Quick and efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by STEPHEN - 05 December 2018
" Opulent fault the process of renting a car. The only drawback is it is off airport and sometimes it takes a while for the shuttle bus to arrive, but otherwise it is great. "
" Excellent car and excellent value for money. I try to use them when I rent a car. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
CARDIFF, GB - Reviewed by GARETH - 04 December 2018
" rates vary "
" good service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEEDS, GB - Reviewed by JOSEPH - 03 December 2018
" Great although the LBA car rental village was a bit of a surprise! "
" Great although the LBA car rental village was a bit of a surprise! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by IOANNIS - 30 November 2018
" Really happy faces and very helpful people. "
" Once again everything was just perfet. We need no other rental company to make a booking in the future. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by STEPHEN - 29 November 2018
" Never feel hassled for anything and found all staff over the years to be attentive, motivated and natural, the pitch is right, the same applies in other pick up points we've used with Ent/Alamo. "
" Approx 14 x 2/3 day rentals pa In last 5 years always helpful, polite and professional would very happily use every time and do if i can but I have a budget so do flit around a bit depending on price with other companies. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MANCHESTER, GB - Reviewed by NEVILLE - 29 November 2018
" I recommend auto Europe for car rental "
" The employers are very helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRISTOL, GB - Reviewed by EDWARD - 21 November 2018
" I have been using Auto Europe for years (more than 10 surely by now?) and always recommend them to anyone looking to hire a car in Europe "
" It was easy and efficient. When the price is right I'm happy to go with them. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
LONDON, GB - Reviewed by HELENE - 19 November 2018
" Staff pleasant and polite. "
" Staff pleasant and polite "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by JAMES - 12 November 2018
" Fantastic service,efficient. Returning customer and will continue to be. "
" Fantastic and friendly efficient service. Returning customer,and will continue to be. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by GENESIS - 12 November 2018
" Staff were helpful would use them again "
" Very quick and easy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by MARK - 11 November 2018
" fair experience for value "
" Fine "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
LIVERPOOL, GB - Reviewed by GINTAUTAS - 05 November 2018
" very good car condition, very good price and value realation "
" was very friendly staff in Liverpool "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by MARTIN - 01 November 2018
" I just did "
" Ok "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 9
LONDON, GB - Reviewed by DAVID - 31 October 2018
" Very efficient service "
" Every aspect of the process went smoothly and professionally. The staff all were efficient and good sense of humor. Well done! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by JACQUELINE - 28 October 2018
" Non stressful and efficient. "
" Helpful, efficient staff at the EuropCar reception desk, one of whom was new to the job. It was not a busy time so it was a relaxed process to go through the documentation and pick up of the vehicle. Drop off was speedy and efficient.Unstressful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by DENISE - 26 October 2018
" Good service, very helpful, and cheerful. "
" They were very helpful, as I had a delay. Cheerful and efficient. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
LONDON, GB - Reviewed by DOMEN - 25 October 2018
" We have rented with auto europe before and will surely do again. "
" Everything was as it should be. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by LORRAINE - 25 October 2018
" overall very happy with service "
" very helpful and friendly staff at check-in "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRISTOL, GB - Reviewed by NITIN - 25 October 2018
" Overall very satisfied with Auto Europe services and prices so far. I'll highly recommend Auto Europe to other friends. "
" The staff was very considerate, we arrived a bit late due to issue with our flight and the staff waited for us. The car offered was perfect. The drop off to Airport was quick. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIVERPOOL, GB - Reviewed by JULIAN - 25 October 2018
" Very good "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by JAMES - 24 October 2018
" Very satisfactory. "
" A very smooth transaction. The condition of the car was excellent. Will definitely use them again..........depending on price. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MANCHESTER, GB - Reviewed by SHAUN - 21 October 2018
" The staff are incredibly friendly and efficient "
" I now rent with Alamo every time I come to the UK and will continue to do so "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by ZALMAÏ - 21 October 2018
" Rental ok "
" Rental ok "
Overall Value: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 5 Condition of the Vehicle: 7
EDINBURGH, GB - Reviewed by CHIAWEN - 20 October 2018
" All good. "
" When I got the car(Mini), All 4 wheel's tyre pressure are too low(The system shows alarm). I think: 1. They should check first. 2. They even don't have any device to fix this problemin when I drive back to the rental station. "
Overall Value: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 6
LONDON, GB - Reviewed by WERNER - 20 October 2018
" Good comparison website, offering good prices, and clear layout. I use it wherever I travel "
" Great service. After initially questioning whether I should pay £50 extra for a different location drop off, they accepted it was all included with the payment to AutoEurope and no further questions were raised "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EAST MIDLANDS, GB - Reviewed by JANE - 19 October 2018
" I always use Auto Europe when renting cars "
" Everything was very efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHAMPTON, GB - Reviewed by GILLIAN - 18 October 2018
" Excellent service "
" Jerome was very accommodating and helpful with a speedy check in and professional manner "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRISTOL, GB - Reviewed by JAMES - 18 October 2018
" 10/10 "
" Great service. Very polite and helpful staff at the Avis branch of Bristol Airport. Nice clean and economic car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by DOUGLAS - 17 October 2018
" This is the second time I used the service and I'm glad with both opprtunities. "
" Was as expected. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GLASGOW, GB - Reviewed by NIKOLAOS - 17 October 2018
" Convenient booking "
" Very polite, excellent car condition.The drawback was that I finally paid much more than I had thought. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by VITOR - 17 October 2018
" Always good with Autoeurope and I always recommend them. "
" Everything was as expected and the staff very helpful. I had a problem as I had forgotten to pick up my duty free bag. When I realised I called and called but nobody picked up the phone. I went back the next day and nobody had found anything. I thought perhaps the the person who hired the car after me had perhaps picked it up by mistake but the staff were unable to chase that up. It left me disappointed as the value in the duty free was around €78. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by LYNDA - 08 October 2018
" Great. Would definitely consider using Auto Europe on a future trip. "
" Easy and convenient. Excellent customer service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by CHRISTOPHER - 05 October 2018
" To use the website is easy, beware of "cookie watching " for price differences though. "
" Stansted Airport Enterprise/Alamo staff were very friendly, polite and a pleasure to hire from. One of the best I have hired from anywhere. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EAST MIDLANDS, GB - Reviewed by VIVECA - 28 September 2018
" Good service "
" Car was dirty Inside and out "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
LONDON, GB - Reviewed by ANDREJS - 27 September 2018
" I was very satisfied with free upgrade of rented car "
" It was good match of price and quality of services "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by GABRIEL - 27 September 2018
" I've got an automatic VW Golf diesel with ACC from 0 plus front and rear parking sensors. This was gold for someone who is not used to drive on the left side of the road. The only thing I've wished to have more, at least in first day, was the LKAS to keep me in the middle of the line because I had the tendency to get to close to the cars on my left. Anyway, at the end I've returned the car without any incident and the return path at Budget car park in Luton Airport is straight forward, you just have to follow the signs. "
" I've spent about 15 minutea at Budget desk in Luton Airport to get the key of the rented car. I consider this time absolutely fair and Budget staff was very kind trying to explain me some basic rules in order to drive safely on the "wrong" side of the road. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GLASGOW, GB - Reviewed by ANDREW - 26 September 2018
" First class service from both Auto Europe and Sixt "
" Great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHEND, GB - Reviewed by JOSEPH - 25 September 2018
" Very well done. "
" Very kind and affordable "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by SOCRATES - 24 September 2018
" very quick booking and feeling confident with the super insurance cover, worth every penny. "
" Very professional and quick stuff, car clean and in good shape. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIVERPOOL, GB - Reviewed by FREDERICK - 24 September 2018
" Staff in liverpool very helpful and friendly,even got an upgrade "
" Excellent. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by YIORGOS - 23 September 2018
" smooth and easy. "
" They tried to talk us into hiring and GPS by saying that google maps wouldn't work in the countryside (we went quite a long way out and had no problem at all), plus they tried to persuade us into buying another insurance even though we had zero excess coverage from Auto Europe "
Overall Value: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by FIONA - 23 September 2018
" Always a pleasure to book through Auto Europe. "
" Collecting the car was a slow process, hampered by a new employee asking the person assisting us questions. Training should be given off site. They have a self check system and the car given to me was full of dents and scratches. It was a dark grey and on a cloudy dark day, difficult to see all the damage to mark up on the paperwork provided. Fortunately I found someone working there to sign off the damage. Showed the person receiving the car back that his colleague had signed off all damage and he immediately signed the car off as good. That was a big relief as I'd heard of bad experiences. Still waiting for deposit hold reversal to come through my credit card. "
Overall Value: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 5
LONDON, GB - Reviewed by EMMANOUIL - 21 September 2018
" Great end-to-end service "
" Great service at Heathrow airport, fine automobile "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MANCHESTER, GB - Reviewed by STEPHEN - 20 September 2018
" Excellent "
" Excellent in all ways "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GLASGOW, GB - Reviewed by REET - 19 September 2018
" onely the GPS was "
" Wery good "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
WORCESTER, GB - Reviewed by CAROL - 08 September 2018
" Staff very friendly and helpful "
" Perfect car for our needs. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MANCHESTER, GB - Reviewed by ROBERTO - 07 September 2018
" Very good experience, everything went smoothly. "
" Very good experience. The only issue is that the veichle was not the one I expected (but it was same category of course). "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by CHARLES - 05 September 2018
" Very satisfactory. "
" Collecting the car was easy as you just wait for Green Motion shuttle at Gatwick to take you to their yard. The gentleman who took care of us (Abdul) was very efficient. Upon return of the vehicle the shuttle just took us back to the Airport. Very easy and trouble free. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by KARINA - 04 September 2018
" No problems - simple to book online, and emails received in a timely manner with all my booking information clearly detailed. "
" Our third time using Easirent and we are very happy with our experience. Friendly, relaxed staff member dealt with our booking efficiently. It is easy to get to and from the Gatwick terminals using the bus provided. The car we hired on this occasion was brand new and great to drive. Handing the car back was also straightforward and no fuss. Both on arrival and return, things were organised and went smoothly. We have always managed to hire from Easirent at a great price compared to some of the big name rental companies. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRISTOL, GB - Reviewed by CHRISTOPHER - 03 September 2018
" Overall it was a very pleasant experience. "
" Easy and very good cars. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by KENNETH - 02 September 2018
" The car was comfortable and we felt that it wouldn't let us down. "
" After our flight it was good to be able to pick up the car quickly without any "paperwork" hassle. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
LONDON, GB - Reviewed by CAOIMHIN - 29 August 2018
" Very satisfied overall. "
" Overall very happy. Staff were very efficient and I would use again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ABERDEEN, GB - Reviewed by JANIS - 25 August 2018
" Fast pick-up and return. "
" Positive attitude from staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NEWCASTLE, GB - Reviewed by MARCO - 23 August 2018
" Smooth rental experience very sure to use this combo again in the future "
" Great service, nice staff very helpful too Very recent model car great driving experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by VIRGINIJA - 23 August 2018
" The car and service was perfect "
" Everything was perfect "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRISTOL, GB - Reviewed by ELENA - 20 August 2018
" It's the fourth time I book with your company.. always perfect. "
" Super profesional staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BIRMINGHAM, GB - Reviewed by JOHN - 19 August 2018
" All perfect no problems "
" Everything was as expected no problem "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by FRANCIS - 16 August 2018
" Very easy to use and good prices. "
" Excellent experience compared to other rental companies I've used. Friendly, efficient and knowledgable. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIVERPOOL, GB - Reviewed by LUIS - 10 August 2018
" It was very simple, all the process. I'm very pleased with the rental. "
" Highly experienced staff. Thanks for all. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by FAISAL - 09 August 2018
" Great! "
" Excellent service by the Alamo/Enterprise staff at pick up and drop off. Now worries about hidden charges, all clear and fair with smiles on all of their faces! Great team and wish all rentals were like this! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by AMANDA - 01 August 2018
" Very happy although would like an invoice please "
" All was very easy and straight forward. Very happy to recommend. Thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by KAREN - 29 July 2018
" Already recommended to others. Again, I can't fault Auto Europe. love the ease at which you can see all the deals and prices on their website, the ease at which you can book and the fairness of their cancellation policy "
" Having used most of the car rental agencies at London Gatwick, I always go with Enterprise even if the price is slightly more expensive because the service there is far superior and the the staff are extremely helpful and friendly, even if I have a gripe - Someone had smoked in the last car and despite cleaning the smell was deeply ingrained in the fabric - not the fault of Enterprise but they were willing to compensate me. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
LONDON, GB - Reviewed by MICHALIS - 29 July 2018
" I am happy and would recommend AutoEurope to friends and family. "
" Good service. Helpful people "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by MARIOS - 28 July 2018
" Very pleasant "
" Very fast and efficient service both at check in and check out "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by JOSEPH - 25 July 2018
" Fast efficient pickup and return. Nice almost new car. "
" Extremely helpful throughout. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRISTOL, GB - Reviewed by ROGER - 24 July 2018
" Simple and stress free "
" Very easy with friendly competent staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LINCOLN, GB - Reviewed by SIMON - 24 July 2018
" Good value, easy bookings "
" Hassle free pick up and drop off, year after year. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ABERDEEN, GB - Reviewed by ODETTE - 22 July 2018
" A very good experience! "
" A great experience! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by CLAIRE - 18 July 2018
" I was very impressed with Alamo. Not only were the staff friendly and approachable, their service was good, they did not make me feel uncomfortable when presenting me with additional insurance options, and their standard for checking the car for scratches/dents (with a special card) made the whole process feel very fair and accommodating of the highland environment. I will definitely rent with Alamo again for my next trip up in Inverness. "
" I was very impressed with Alamo. Not only were the staff friendly and approachable, their service was good, they did not make me feel uncomfortable when presenting me with additional insurance options, and their standard for checking the car for scratches/dents (with a special card) made the whole process feel very fair and accommodating of the highland environment. I will definitely rent with Alamo again for my next trip up in Inverness. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BIRMINGHAM, GB - Reviewed by EWEN - 13 July 2018
" Excellent "
" Car was brand new and an upgrade from our booking. Very pleasant experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by EDWARD - 12 July 2018
" Very positive rental experience "
" Very positive "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by GERALD - 08 July 2018
" I have used autoeurope many times and have not a single bad word to say about them. "
" Tom at Stansted got us served and on the road in record time. I have never been served faster anywhere. Quick. Efficient friendly and courteous. Also no bull#### for Sales or add-one. My best car rental experience anywhere. "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EAST MIDLANDS, GB - Reviewed by JOHN - 03 July 2018
" Good service in and out car was great so 5* "
" Good service in and out car was great so 5* "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
LONDON, GB - Reviewed by ZALMAI - 01 July 2018
" Very good "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MANCHESTER, GB - Reviewed by SHAUN - 30 June 2018
" Very friendly and helpful staff "
" Received an upgraded car which was very welcome "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by JANE - 21 June 2018
" Good efficient booking system. Very expensive rental this time though, not sure why. "
" We would always choose Enterprise because of the quality of their customer service - really pleasant, efficient staff. "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by ISAAK - 16 June 2018
" It was great "
" My experience was great just it was very expensive "
Overall Value: 4 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by BERISLAV - 14 June 2018
" Auto Europe is of Great Value "
" very satisfied "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by ANTONINA - 13 June 2018
" as regular customer, I am satisfied "
" would be even better if there was also one rental unit at the north terminal "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by ANASTASIOS - 18 May 2018
" Everything went OK "
" Everything went OK "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by PEDRO - 15 May 2018
" The booking process was easy, the price was great, Collection of the vehicle took a little longer than expected but the staff were freindly and helpful. "
" They are the budget arm of Europe car and it showed. Collection of the vehicle took a while as they had no vehicles available but the staff were pleasent and we were upgraded in the end. "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
LEEDS, GB - Reviewed by CLAIRE - 10 May 2018
" good for comparison "
" good and quick "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MANCHESTER, GB - Reviewed by DEBORAH - 08 May 2018
" Efficient service and friendly service at drop off "
" Quick service on collection "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by PATRICK - 08 May 2018
" All very positive. "
" People could not have been friendlier! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EXETER, GB - Reviewed by DORIAN - 07 May 2018
" Great friendly staff. Smooth fast transition from arrival to booth to driving away. Super! "
" Great friendly staff. Smooth fast transition from arrival to booth to driving away. Super! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRISTOL, GB - Reviewed by STEPHEN - 04 May 2018
" I would use them again "
" Was very happy with Easirent, apart from being charged £95 on my credit card for fuel, instead of a hold. This was reversed by them and my bank, but as I paid in another currency there were conversion fees. I would prefer this to have been a hold, as the excess was. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by WAYNE - 03 May 2018
" Excellent friendly service and reasonably priced. "
" Excellent friendly service and reasonably priced. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MANCHESTER, GB - Reviewed by ROBERTA ABIGAIL - 02 May 2018
" very user friendly "
" Extremely pleasant "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MANCHESTER, GB - Reviewed by DANIEL - 30 April 2018
" Really good "
" Really helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIVERPOOL, GB - Reviewed by GEOFF - 26 April 2018
" Usually you have a number of different vehicles from which I can choose. I like that. "
" Frequent user of your services at Liverpool, Manchester and Bristol. As always quite superb service in all aspects of the experience. Well done! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by ANTONIOS - 23 April 2018
" Great prices, immediate price comparison "
" Value for money "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
LONDON, GB - Reviewed by PAUL - 21 April 2018
" Very good overall "
" The whole experience was very good and the staff were friendly and helpful "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
LONDON, GB - Reviewed by KAREN - 20 April 2018
" Always use this site for finding best deals and using the easy booking system. Have already recommended to others. "
" Best customer service among the car rental agencies at gatwick and I have used a fair few of them. Always a pleasure to return. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
INVERNESS, GB - Reviewed by SALLA - 18 April 2018
" It was a nice experience overall; webpage was easy to use, staff were nice, the car was good. Highly recommended! "
" The car was suitable for scottish hills. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
EDINBURGH, GB - Reviewed by LESLEY - 17 April 2018
" Simple to use "
" Hassle free service. Very efficient and speedy. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BIRMINGHAM, GB - Reviewed by JASON - 17 April 2018
" Very good with nice insurance packages "
" This company is a bit like Ryanair... Follow the rules and everything will be alright, step out of line and they will charge you. In this respect it can be a bit intimidating renting a car from these guys, but they are significantly cheaper than other firms. "
Overall Value: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 9
LONDON, GB - Reviewed by DAVID JOHN - 16 April 2018
" The website is easy to navigate. "
" Everything went perfectly, was given a new Fiat 500 at a reasonable price "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by ANDREW - 16 April 2018
" Good experience. "
" Very friendly and helpful staff. The depot wasn't very far from the airport but I had to wait quita a while for the shuttle. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 10
BIRMINGHAM, GB - Reviewed by MARGARET - 16 April 2018
" Excellent "
" Excellent all round service from booking, pickup and drop off. All very easy. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by THOMAS - 11 April 2018
" No problem. Good website. "
" Was very smooth and without problems. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by ROSI - 20 September 2016
" happy with whole experience. "
" happy with whole experience, friendly, helpful staff. "
BRADFORD, GB - Reviewed by ANNE - 30 August 2016
" Easy to book and very competitive "
" Excellent service. Very attentive when taking out the car. Spent time going through everything. Sometimes hire companies just hand you the keys and leave everything up to you. "
LONDON, GB - Reviewed by KEVIN - 17 August 2016
" I have used Auto Europe 3 times already this year. Seamless booking process, no surprises to beware of as the info supplied while booking is complete and easily understood. "
" Excellent service, extremely helpful staff. "
LONDON, GB - Reviewed by STEPHEN - 16 August 2016
" Great service for comparing car rental availability, additional insurance sold up at reasonable rate - much cheaper than quotes at car rental "
" Friendly helpful staff. Although it was very busy being s Friday in August, we were not delayed long and car was perfect "
BIRMINGHAM, GB - Reviewed by MARGARET - 13 August 2016
" Easy to use, friendly and helpful. Nice car "
" Efficient staff, friendly and helpful. The car was an upgrade on booked one and suited me well "
LONDON, GB - Reviewed by GEOFFREY - 10 August 2016
" The staff were helpful and good customer service and I would def use them again "
" They are one of the best and I will use them again "
LONDON, GB - Reviewed by GERARD - 04 August 2016
" Fantastic service with a smile for both pick up and drop off. I would strongly recommend your services. "
" Fantastic service with a smile for both pick up and drop off. I would strongly recommend your services. "
LONDON, GB - Reviewed by WILLIAM - 26 July 2016
" Ease of booking service. "
" Took ~60 minutes in a queue at the Hertz counter at the Standsted Car Village. As a consequence of the long wait time, the Hertz representative upgraded our pre-paid vehicle for the 10-day rental term. The replacement vehicle was comfortable and economical for our high mileage trips throughout Britain. "
LONDON, GB - Reviewed by KAIDO - 12 July 2016
" Fast replies to e-mail. "
" Fast pick-up and drop-off. Very nice staff. "
LONDON, GB - Reviewed by PROSPER - 05 July 2016
" I AM HAPPY WITH YOUR SERVICES "
" Easyrent desk service was not good. they are forcing customer to add more options. I will never select easyrent in UK THEY ARE VERY BAD IN SERVICES "
LONDON, GB - Reviewed by NIKOLAOS - 04 July 2016
" All fine. "
" The staff were fine, process simple and quick; however the car was not fully valeted before the pick up. Not a big issue for me but other people may mind a bit more. "
LONDON, GB - Reviewed by SUDHARMA - 02 July 2016
" easy to use, transparent and no hidden charges. "
" very quick check out. "
MANCHESTER, GB - Reviewed by FRITZ - 02 July 2016
" esay tp book, good offering, large variety, affordable pricing "
" - Easirent wanted to additionaly charge us £ 20 for supposedly having arrived after closing of their office, even though we arrived at 11.15 p.m. and according to the voucher office hours were 6 a.m. till midnight?! - In addition Easisrent ultimately pushed us to buy additonal excess insurance to waive 'maximum excess amount', even though we were already covered by your 'super cover' insurance. They 'threatened' us otherwise to pro-actively charge the £ 1'250 min. excess amount to my credit card. - Last but not least Easirent charged us with £ 30 for half full tank option, event though is was not part of our contract. Even though car was almost new (so no complain here), after all this rental was a pretty unsatisfactory experience for us! "
SWINDON, GB - Reviewed by KIMMO - 30 June 2016
" I have been your permanent customer for a many years. You have the best service in a market. Especially your site offer the best comparability between the car rental companies. "
" Everything went well. There was not any different comparing the europcar. So I can recommend that. Also I appreciated their free shuttle bus service in the Heathrow airport from europcar return station to the terminal. "
BIRMINGHAM, GB - Reviewed by HEATHER - 30 June 2016
" Very pleasant staff, very helpful and very quick. Will definitely recommend. "
" Very good "
BIRMINGHAM, GB - Reviewed by SURESH - 27 June 2016
" Good experience. Hassle free renting. "
" Fast and prompt service "
MANCHESTER, GB - Reviewed by SUSAN - 23 June 2016
" Excellent "
" This is the best company for car hire very helpful staff "
SOUTHAMPTON, GB - Reviewed by JENNIFER - 21 June 2016
" no problems with the service - web site easy to use "
" no problems with the service: nice car "
LONDON, GB - Reviewed by SHEENA - 18 June 2016
" Just a short walk from South Terminal, short wait for keys and a lovely new car! "
" Cheap and easy to book. "
EDINBURGH, GB - Reviewed by AXEL - 02 June 2016
" efficiant, good prices, customer oriented service, highly respected by the different car rental enterpríses "
" company works customer oriented should provide more Volkswagen than Ford "
LONDON, GB - Reviewed by PETER - 02 June 2016
" easy website to navigate. "
" Clean tidy car, good service, had to wait for other customers to be served but as soon as she was free Chelsea apologised for the delay and was very efficient. Service on returning the car equally swift, will definitely use Keddy again. "
LONDON, GB - Reviewed by MOHD ARIEF ASLAM - 01 June 2016
" Booking was smooth and car was good. Had some problem with tyre pressure. Had to check all tyres "
" Getting the car and returning it was easy. The customer relation is top notch. Leyla was wonderfully pleasant "
MANCHESTER, GB - Reviewed by KARL - 31 May 2016
" friendly and correct by all points "
" Ms. Kelli was very friendly and gave all informations I needed. "
EAST MIDLANDS, GB - Reviewed by GRAHAM - 25 May 2016
" Excellent online service with good price sellection "
" Excellent, speedy collection and drop off. "
LEEDS, GB - Reviewed by RENATO - 24 May 2016
" Efficient organized and complete. "
" Prompt delivery efficient staff "
EAST MIDLANDS, GB - Reviewed by PETER - 24 May 2016
" Excellent service as always from Auto Europe. I have been using your services for over 4 years and don't even bother checking the competition, as in my eyes no of the others come close. When calling the 0800 number staff are very helpful. Keep it up... 8-)) "
" Its just a long walk to the pick up point. Maybe an idea to put a phone at the desk so a customer can call especially if they have a lot of luggage or older people with them. Would not like to walk it if it was raining... "
NEWCASTLE, GB - Reviewed by DAVID JOHN - 19 May 2016
" The website is easy to use and the cars are in excellent condition. "
" The staff were polite and helpful. Unlike Gatwick, they did not try and sell me upgrades or excess insurance. "
LONDON, GB - Reviewed by NEIL - 17 May 2016
" Very transparent service. Prompt refund when I had to cancel one time "
" Excellent service by Enterprise at Gatwick airport. Pity about the bottom of the range specification car. "
BIRMINGHAM, GB - Reviewed by CHARLES - 11 May 2016
" Good car good PRI e good service "
" Couldn't see the join with Europcar "
EAST MIDLANDS, GB - Reviewed by SARAH - 25 April 2016
" Very good - easy to book and good value. "
" Excellent. Car was better than expected and whole process very smooth. "
EDINBURGH, GB - Reviewed by MÁRIO - 22 April 2016
" everything went smoothly. it was the first time i rented a car and when i need to do it again i will use the same service "
" they were great. they even gave me a much better car. "
LONDON, GB - Reviewed by GLENN - 21 April 2016
" We have been using Auto Europe as our sole provider of car rental for many years. We find their service excellent, especially the fact you can cancel bookings without any penalties. Our latest car rental was Alamo but operated by Enterprise, who we think is the best rental company around, please continue to use them Auto Europe. Whenever the need arises to contact the Auto Europe team on the phone we always get excellent customer service, keep up the good work. "
" Excellent service from Enterprise as usual, far better than any of the other companies. "
BIRMINGHAM, GB - Reviewed by STEPHEN - 20 April 2016
" Simple and cost effective. Have rented several times and never had a problem. Highly recommended. "
" Friendly and efficient staff, convenient location and an excellent car. "
LONDON, GB - Reviewed by KELLIE - 22 March 2016
" I was very satisfied with Auto Europe as they allowed me to cancel a booking I had already made after an awful experience with Europcar and allowed me to rebook with a different company. "
" The service was great and efficient. "
EAST MIDLANDS, GB - Reviewed by EUGENE - 16 March 2016
" Very efficient service and easy to book a car rental. AE offer the best car hire rates around "
" Hertz provided a quasi new Fort Focus which was upgrade to diesel at no extra cost "
BRISTOL, GB - Reviewed by DAVID - 07 March 2016
" Always use you. Good service and prices. "
" Nice people, especially Paul. "
LONDON, GB - Reviewed by KEVIN - 29 February 2016
" Booking is easy, choices laid out clearly, prices/discounts good. "
" Picking up the car was a slow process, slower than other companies I have used. The major issue I have with them is that they gave me a car with a just about empty windscreen washer fluid. One other issue was that nobody bothered to clean the touch-screen on the vehicle dashboard. "
EDINBURGH, GB - Reviewed by JOHN - 09 February 2016
" The experience was great - fast and helpfull "
" I will always rent with Auto Europe "
CARDIFF, GB - Reviewed by COR - 08 February 2016
" Easy access, "
" easy access, good car, friendly people "
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