- North America
- Central America
BUDGET UK CUSTOMER REVIEWS
- 9.6
- 9.6
- 9.7
- 9.9
- Overall Value
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
BUDGET UNITED KINGDOM Car Rental Reviews
Average Rating for Budget :
EDINBURGH, GB - Reviewed by ZSOLT LASZLO - 24 March 2023
" It was good as always "
" It was good. I got the car I booked, car was new, service was quick and friendly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by HUGO - 14 March 2023
" Overall once again a good experience with Autoeurope and its partner Budget "
" All went smoothly. Very satisfied "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by UDAY - 18 November 2022
" Overall satisfactory experience "
" Very quick, efficient and smooth service both at car pick-up and drop-off. Only thing is that one has to inspect the car carefully before pick up as the damage to the body, wheels and glass are not fully captured in the initial document provided by the counter staff. Only once the deficiencies are pointed out by the client, do they mark it on the document at the time of exiting the parking bay. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MANCHESTER, GB - Reviewed by ANDREW - 14 November 2022
" Very positive experience and happy to recommend to friends and family. "
" Very happy with service. I preregistered before arriving at the counter and the whole service was quick and efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by DAVID - 13 October 2022
" Car was clean inside and outside with some minor bodywork damage, scratches, small dents, nothing major, but not all were noted on the documentation. These were not an issue on the return of the car. "
" Budget emailed me (in german) about one week before the hire asking me to complete an online "QuickPass". Upon arrival I waited a couple of minutes at the QuickPass desk before someone came and took my license and credit card to confirm the details and then take me to my car. This was very efficient and I would do the same again if it was offered. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by KAI - 20 August 2022
" Too long waiting before I got the car (over 1 hour). Got a bigger car than booked which was excellent. "
" Too long waiting before I got the car (over 1 hour). Got a bigger car than booked which was excellent. "
Overall Value: 9 Efficiency of Counter Staff: 2 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by JOY - 14 July 2022
" Fairly straightforward experience. I feel like I was able to make an informed choice. "
" The only thing that was odd was Budget emailed me a couple of times asking me to sign up for Quick Pass. The emails were in German, and the form to sign up was in German. I found an english site, but that site wouldn't let me sign up. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
LONDON, GB - Reviewed by YUVAL - 26 June 2022
" Alright "
" Good service, weak vehicle "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
LONDON, GB - Reviewed by BENJAMIN - 11 June 2022
" Great place to rent a car! I appreciated all the information provided to make pickup easy. One thing that was frustrating is on the website you had a list of pickup and drop off locations that you had to select. Many times I'd pick a location and it said that I have to pick a different place. Just don't show a location if I can't pickup or drop off there. That would save a lot of effort and frustration. "
" Staff were so friendly yet professional. The person who helped me out on pickup went the extra mile for me. I appreciated his help and the simplicity of the process. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by ANDREA MONIKA - 10 April 2022
" Everything went well and quickly "
" Everything went well and quickly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BRISTOL, GB - Reviewed by PAUL - 09 September 2021
" Apart from the additional time required for pick up and drop off it went ok. Buses in BRS do not run very frequently unfortunately "
" All in all it went smoothly, however, when I booked it I wasn't informed that you have to take a bus to their off airport office. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
NEWCASTLE, GB - Reviewed by ANDREAS - 12 July 2021
" The whole process, from booking to final return of the vehicle was a very pleasant experience. All staff at Budget were very professional, friendly and informative. "
" The whole process, from booking to final return of the vehicle was a very pleasant experience. All staff at Budget were very professional, friendly and informative. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by SERGE - 10 July 2021
" Rent at Victoria Station easy to take the car and return will recommend. The car was very clean good condition "
" Easy to rent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by ANDREAS - 23 June 2021
" The whole process from car booking to pick-up run smoothly. "
" The service was excellent, very polite and informative "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by YUET KEUNG - 13 September 2020
" Car quality and cleanliness are pretty good. "
" Easy online booking and efficient taking and returning car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDON, GB - Reviewed by DAVID - 13 January 2020
" Will definitely use Budget or Avis through AutoEurope again. Got great value and great service "
" Great service from Budget. You can tell they have prioritized ease and peace of mind for the customer. Return process is very simple and re-assuring. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EDINBURGH, GB - Reviewed by VIVIAN - 24 September 2019
" All was quick and easy to deal with. "
" Very good service and help when we picked up the car. Also when we handed the car back in. All did go quick and easy. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SOUTHEND, GB - Reviewed by JAN - 08 August 2019
" There is nothing wrong I can say... Everything was fine "
" Reasonable prices, no necessary paperwork, my car was almost new... "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BIRMINGHAM, GB - Reviewed by AHMET TAYFUN - 29 April 2019
" I prefer Budget and Auto Europe everytime "
" Good Company , no wait for long que for checkin "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GLASGOW, GB - Reviewed by NIKOLAOS - 17 October 2018
" Convenient booking "
" Very polite, excellent car condition.The drawback was that I finally paid much more than I had thought. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by GABRIEL - 27 September 2018
" I've got an automatic VW Golf diesel with ACC from 0 plus front and rear parking sensors. This was gold for someone who is not used to drive on the left side of the road. The only thing I've wished to have more, at least in first day, was the LKAS to keep me in the middle of the line because I had the tendency to get to close to the cars on my left. Anyway, at the end I've returned the car without any incident and the return path at Budget car park in Luton Airport is straight forward, you just have to follow the signs. "
" I've spent about 15 minutea at Budget desk in Luton Airport to get the key of the rented car. I consider this time absolutely fair and Budget staff was very kind trying to explain me some basic rules in order to drive safely on the "wrong" side of the road. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
WORCESTER, GB - Reviewed by CAROL - 08 September 2018
" Staff very friendly and helpful "
" Perfect car for our needs. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BIRMINGHAM, GB - Reviewed by EWEN - 13 July 2018
" Excellent "
" Car was brand new and an upgrade from our booking. Very pleasant experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10