Auto Europe
- North America
- Central America
ENTERPRISE PORTUGAL CUSTOMER REVIEWS
- 8.4
- 8.5
- 9
- 8.8
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
ENTERPRISE PORTUGAL Car Rental Reviews
Average Rating for Enterprise :
LISBON, PT - Reviewed by PATRICIA - 07 March 2025
" No additional comments "
" Great. No problems. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by BOYAN - 14 March 2024
" All good ! "
" New and clean car. Very fast and efficient drop-off process. The initial check-in process is done with interactive kiosk, which can be improved. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by JOSEPH - 03 November 2023
" Good "
" I rented from National. "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 9
LISBON, PT - Reviewed by WILLEM - 09 June 2023
" See above "
" The pick-up is an entirely new process and not really customer friendly. Then you end up where the cars are parked and someone opens a "vault", which is a good idea for after hours pickup but not at the middle of the day. The situation in the garage when returning the car was chaotic. Guerin is growing quicker than the space it has at the car rental center and the high season is yet to start; good luck! "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 9
LISBON, PT - Reviewed by MARCO - 08 June 2023
" AUTOEUROPE is always super OK for transparncy and quickness, just to improve you should transfer the request of the Customer to the car dealer in a better way (MANUAL gear instead of automathic) so there is no extra time to wait at the pick up. Thank you. "
" I had booked a MANUAL gear car but they gave me one with automathic gear so they had to reorganize the booking/delivery, anyhow the Staff was quick in the change. "
Value for Money: 6 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
LISBON, PT - Reviewed by MARTIN - 13 April 2023
" Would definitely use this service again "
" Everything worked very nicely. Was easy to pick up and return car, there were no hidden surprises, everything as advertised. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by CHAIM - 16 November 2020
" See above. "
" I was a unpleasantly surprised when I was told that the car I reserved (Jeep Renegade) does not come with a spare tire. I understand that it is possible to equip the car with a spare tire which would be very welcome and reassuring to someone on vacation in a foreign country with limited time on his hands. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
LISBON, PT - Reviewed by KEVIN - 05 November 2019
" I like that I can pay for the car first then show up with a voucher. It makes the rental experience more transparent "
" Friendly staff and easy drop off! "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALBUFEIRA, PT - Reviewed by ELLIS - 15 October 2019
" Awful. "
" Disgusted, didn't even get to hire the car but lost my money. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
AVEIRO, PT - Reviewed by ANA - 13 July 2019
" N/A "
" N/A "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALBUFEIRA, PT - Reviewed by EHARD SLAWKO - 17 January 2019
" Good efficient service. Why when we have taken out the extra insurance online do you try sell us more ?? "
" Alway pleasant and polite, morning coffee machine while waiting would be good. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 10
FARO, PT - Reviewed by ANDRE - 03 January 2019
" easy hassle free booking "
" very polite, helpful service. Extremely efficient drop-off. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by GEOFFREY - 04 December 2018
" PERFECT "
" PERFECT "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10