- North America
- Central America
SIXT PORTUGAL CUSTOMER REVIEWS
- 9.1
- 9.6
- 9.3
- 9.8
- Overall Value
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
SIXT PORTUGAL Car Rental Reviews
Average Rating for Sixt :
FARO, PT - Reviewed by JOHANNES - 06 May 2023
" See before "
" Checking in is still a long proces for a long time client! "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PORTO, PT - Reviewed by RICARDO - 20 April 2023
" Carolina e Tiago Maia foram muito simpáticos e profissionais "
" Carolina e Tiago Maia foram muito simpáticos e profissionais. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FARO, PT - Reviewed by MARTYNAS - 19 April 2023
" Experience with Auto Europe, as usual, was smooth. No complaints. "
" I was extremely pleased with Mr. Correia who was handling my pick-up reservation at Faro airport. I had troubles with my credit card (it's chip was apparently dead) but Mr Correia showed great patience and professionalism. He tried help me activate my credit card in various creative ways and showed care for me as a customer. In the end, he allowed me to even use debit card for pick-up (even though I understood that the general company policy is to stick with credit cards) to make sure that my trip with parents isn't ruined. Overall I felt extremely glad to have such caring and professional staff at Sixt. Mr. Correia, you were hero of the day for our family! "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PORTO, PT - Reviewed by BRUNO - 04 April 2023
" Cheap price, no surprises, I was well taken care of. "
" I arrived 1h late - they waited for me even though it was after closing hours. Pick up was fast and so was the drop-off. No hidden charges. The car was a bit old but it worked. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
LISBON, PT - Reviewed by PAUL - 03 March 2023
" Auto Europe should stop dealing with Sixt. "
" 1. Sixt didn't honor the insurance issued by Auto Europe. 2. Sixt doesn't help resolve the bridge toll issue I had being on the wrong lane with the auto pay option. A missed EUR 2 becoming EUR 25 and on top of it they added the service fee EUR 35 to it. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FARO, PT - Reviewed by JOHANNES - 21 February 2023
" Pick up procedure can be improved!!! "
" Still a lot of admin for a client that has rented many times!! "
Overall Value: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 9
LISBON, PT - Reviewed by BOYANKA - 10 February 2023
" I am very happy when book with autoeurope. "
" During the travel the sign "engine oil and service due now" appears. I call the assistant and he said to stop somewhere and buy any oil and when I return the car I will receive my money back. I asked what exactly to buy but he said to ask on the station. That's all. What a surprise. There were only women as me.. I spent 1 hour to read what I need for this car. Then wait for someone to help me. Anyway, I bought, I put 300ml. The sign appears again. On the next day I put the rest because the oil was on its minimum. I call again, the same answer. The service oil change is needed because the car is 30000km when return the car. So thanks God everything was OK. We return the car with no damages.On the desk they were really kind but said we can't give your money back because you didn't tell our VAT number. Who told me that I have to know and to say their VAT number? Why they make it so complicated? It's not just for the money. The question is principal. When someone rent a car /and pay full insurance/ he expect that those things are checked and don't have to think when you are on holiday.. What if you don't notice or you doesn't care? I still can not connect to customer service. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PORTO, PT - Reviewed by JORGE - 09 February 2023
" As usual perfect. Just a bit awkward that sixt hasnt released yet the credit car amount. "
" Everything very professional and clear. Only de credit card value is still captive even though the vehicle has been dropedd off 4days ago. SIxt were very clear onn every aspect. They gave emphasis to the fact that the supercover was given by autoeurope, and in case of activation they would decline the obligation to contact autoeurope and only liaise directly with me. Didnt tottaly enjoyed the aproach, but better to be clear than dodgy. Other than than they seem ver professional ans smart looking. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 10
LISBON, PT - Reviewed by JOÃO - 24 January 2023
" Nothing significant to comment. The thinks worked as expected and should be. "
" Nothing significant to comment. The thinks worked as expected and should be. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 7
LISBON, PT - Reviewed by AIJA - 31 October 2022
" Booking was easy "
" We received a lower class car as booked - a Nissan Qashqai instead of a Mercedes A class. "
Overall Value: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 7
LISBON, PT - Reviewed by PETER - 05 October 2022
" Great experience! Loved the car "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PORTO, PT - Reviewed by THOMAS - 30 September 2022
" Simple & easy as always! "
" A cue during pick-up because a lot of people came in during the same time and the SIXT IT system seems to have issues sometimes. "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PORTO, PT - Reviewed by MICHELYN - 22 August 2022
" Auto Europe staff has been excellent to deal with. Auto Europe is my go to car rental company after three rentals this year. "
" Excellent staff and process to pick up and drop off at the Porto and Lisbon airports. Very expensive car for one day but seems to be reflective of the summer 2022. "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FUNCHAL, PT - Reviewed by PETR - 11 August 2022
" Everything was fine. "
" Everything was fine only the drop-off location on the airport was not easy to locate. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
PORTO, PT - Reviewed by GEMMA - 23 July 2022
" Efficient, no problems or issues "
" Competent staff at check in, no pushy sales talk, pleasant experience "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by TOOMAS - 12 June 2022
" Great and very effective service "
" The staff at counter desk and drop-off point was extremely nice:)! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
FUNCHAL, PT - Reviewed by FRANCISCO - 02 March 2022
" 5 stars! "
" 5 stars! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by RITA - 14 January 2022
" Easy to book. Good prices "
" Great value. Good car. Very efficient customer service. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
FARO, PT - Reviewed by JAYNE - 21 December 2021
" Very satisified. "
" Very friendly staff, quick & efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by TONY - 17 September 2021
" couldn't be better "
" completely satisfied. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FARO, PT - Reviewed by STIG - 29 March 2021
" First class personal service "
" First class service "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by KRISZTINA - 31 August 2020
" everything was perfect like always "
" fast and kind administration, everything was perfect and it was same as the order "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by PEDRO - 10 August 2020
" Very good experience! "
" Very positive experience. I was given a better vehicle than initially reserved. Drop off was done super efficiently. Only negative thing: there were not sufficient child seats available. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PORTO, PT - Reviewed by HELMUT - 26 May 2020
" Fee has been returned "
" Trip canceled due to Corona Fee has been returned "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FARO, PT - Reviewed by DIETMAR - 23 December 2019
" A very cost and time effective as well as easy to maneuver process from booking to pick-up and returning the car. "
" Contrary to the first rental we were very satisfied with this second one since everything went according to our expectation. Staff members were friendly and helpful from pick-up and especially during drop off procedures. The car, VW-Polo, was great comparable to the first one, Mitsubishi Space Car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by STEFANO - 15 December 2019
" A very good experience, overall "
" Efficient service and super quality/price "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
LISBON, PT - Reviewed by MIRAN - 23 November 2019
" No problem with all "
" Everything was perfect "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by VALERIJS - 30 September 2019
" Very good choice, best of the best "
" It was our first time with Sixt and it was amazing good experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PORTO, PT - Reviewed by ARAS - 29 September 2019
" simply super "
" everything in a good level "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by CAMELIA FELICIA - 04 August 2019
" I'm very pleased "
" It was very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PORTO, PT - Reviewed by MARIO ANTONIO - 28 March 2019
" return different office : no problem and no extra cost "
" fast and good option "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
LISBON, PT - Reviewed by XAVIER - 11 February 2019
" Very satisfied with AutoEurope competitive prices and excellent service. Thank you. "
" It is the second time i am renting with SIXT. Very good experience again. i am pleased with the quality of the car and the service provided. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PORTO, PT - Reviewed by YAVOR - 05 February 2019
" All best "
" Very nice "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MADEIRA, PT - Reviewed by ADEL - 03 February 2019
" Good "
" Good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by VIKTOR - 11 January 2019
" Very good value, understandable web site, lot of good offer to choose from "
" Efficient and reliable company "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
LISBON, PT - Reviewed by FILIP - 11 December 2018
" Best deals ever. "
" good company "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by ANDREAS - 05 December 2018
" Helpful and friendly staff, no problems "
" Fast and friendly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by VAUGHN - 04 December 2018
" It was great "
" The young man at the Sixt desk was fantastic....really helped me out. made sure I knew the way out of the airport... never had driven in a foreign country before. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by EBRAHIM - 02 December 2018
" Not bad "
" Keep the good work "
Overall Value: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 6
LISBON, PT - Reviewed by VLADIMIR - 12 November 2018
" Excellent. "
" Fast, free water and coloring book for our child. Recommend! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PONTA DELGADA, PT - Reviewed by JOHN - 31 October 2018
" good "
" Our experience was absolutely wonderful BUT that is because we were the first in line. After us, a line formed of about 10 people and there was only 1 staff member working - I would guess that those people were waiting for quite a while. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by BRUCE - 28 October 2018
" Auto Europe provided good, quick service "
" The counter staff person was very good. The staff person providing the car was very bad. He didn't come out of the office with us to set up or inspect the car or pull the car out of the parking area. It was dark and we did not notice a damage mark at the left door lock area. A scratch and indentation above the door lock. We left the office thinking everything was ok. When we found the damage we immediately emailed the office about the damage and was told they would forward the email to the receiving staff. When we returned the vehicle the receiving person did not inspect the vehicle with us and the receiving location was crammed with cars returning and was understaffed. they essentially pushed us out the door. We were billed for the door damage and the bill was written in Portugise so we could not understand what the items were specifficly and respond to them. they did not acknowledge our email about the door damage and just charged us. The car ran fine. The GPS did not function so an english speaker could list the addresses and find thee location we were looking for. "
Overall Value: 3 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
FARO, PT - Reviewed by ANTON - 22 October 2018
" new new car. all good "
" went quick and smooth "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FARO, PT - Reviewed by MARK - 22 October 2018
" Easy drop off. "
" Very friendly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by WAI MENG - 18 October 2018
" Easy online booking. Responsive to queries. "
" Overall good experience. Paperwork was a tad excessive and could have been computerised. Still, not a big issue. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 9
PORTO, PT - Reviewed by VICKI - 07 August 2018
" Easy to take courtesy bus to collect car and away in minutes although not well sign posted to drop car back off "
" Very competitive rates specially for the high season. Almost brand new car staff very nice "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by WENDY - 21 June 2018
" Overall very happy from booking online to returning car . Very easy process. Would us again. Thank you "
" Excellent easy to book online. No hassle for any extras very efficient. Easy to pick up and drop off.aopy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10