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BERENT PORTUGAL CUSTOMER REVIEWS
- 7.8
- 8.2
- 9.2
- 9
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
BERENT PORTUGAL Car Rental Reviews
Average Rating for BeRent :
Showing Results 1 to 6
Page 1 of 1
LISBON, PT - Reviewed by ANTON - 21 August 2025
" reservation process was easy with no hidden fees. will be using your services again "
" The only real problem we had is that the vehicle was much larger than what we actually expected. That was inconvenient, given that there are no parking lots in downtown Lisbon able to accommodate such a big vehicle. BeRent team kindly agreed to have our van overnight at their garage, but we had to spend extra money on Uber travel to them. Everything else was perfect. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
LISBON, PT - Reviewed by NICOLAE-CRISTIAN - 20 May 2025
" The check-in and check-out was very fast and easy. "
" The check-in and check-out was very fast and easy. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by AMIN - 15 September 2024
" Very positive "
" One of the best experiences I've had in a long time. Very straightforward, no attempt to charge for extras. Asked if I needed via verde and DID NOT insist I pay for a service which I wouldn't need ( a common practice with many agencies- a cash grab situation). I would highly recommend this rental company and will definitely be using them again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by MICHELLE - 20 November 2023
" Eu ou meu marido já alugamos inúmeros carros através da Autoeurope e nunca tivemos qualquer problema com as locadoras de veículos. Essa foi a primeira vez e os resultados foram desastrosos. "
" Comments in Portuguese: A experiência com essa empresa foi desastrosa. Quase conseguem estragar por completo a nossa viagem. Nos entregaram o tanque de combustível com 50% de gasolina. Isso nos obrigou a completar o tanque de imediato já nos arredores de Lisboa. Cansado da viagem transatlântica de avião e do jet-lag abasteci o carro com 10 litros de gasóleo. Percebi o erro logo na bomba de combustível e imediatamente chamei o reboque para evitar danos ao veículo. Ao retornar à BeRent fui multado em 1600€ por um serviço que não custaria mais que 200 ou 300€. A empresa confunde franquia com multa a seu benefício. Eu me dispus a pagar a substituição do combustível. Fizeram da minha vida um inferno afirmando que eu havia sido negligente por isso merecia a multa. Esses casos acontecem diariamente e diria serem muito interessantes que ocorram para a BeRent. Pouco importou para a BeRent se estragou alguns dias de nossas férias. A ganância falou mais alto. A BeRent não é a Seguradora. A franquia integral eu deveria pagar à própria oficina se o serviço ultrapassasse os 1.600€. Em resumo: qualquer coisa que a Be Rent considere "negligência" é motivo para a cobrança de 1.600€. É um excelente negócio. Não esqueçam que em Portugal eu sou estrangeiro sem conhecer as leis com exatidão. Eles exploram essa situação. "
Value for Money: 1 Efficiency of Counter Staff: 4 Expediency of Drop-off: 4 Condition of the Vehicle: 8
LISBON, PT - Reviewed by MORAN - 10 August 2023
" At the airport I didn't find this company, after half an hour I saw a person with small sign and then we wait 30 minutes to the shuttle to go the car office. There was a long waiting and I didn't get the car that I order "
" . "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by GERT - 07 August 2023
" Always correct "
" Very long waiting time for check-in. Friendly personnel. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9