Auto Europe
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- Central America
SIXT SWITZERLAND CUSTOMER REVIEWS
- 6.6
- 6.8
- 8.5
- 8.6
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
SIXT SWITZERLAND Car Rental Reviews
Average Rating for Sixt :
Showing Results 1 to 8
Page 1 of 1
LUGANO, CH - Reviewed by PRAVIN - 17 August 2024
" Would be nice to include full addresses and directions of the pickup and drop off locations. Not just downtown Lugano or Geneva airport. "
" Excellent vehicle. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BASEL, CH - Reviewed by ANDREI - 02 December 2023
" Experience was smooth and delightfull "
" Personell polite, kind and helpful, waiting for us despite the fact that our flight was delayed "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by STEPHAN - 04 April 2023
" Auto Europe is easy to use. No compliants. "
" I paid the jackpot, they gave me a very crappy car (old model Mitsubishi Space Star), and I am still waiting for the final invoice. What a joke! "
Value for Money: 2 Efficiency of Counter Staff: 5 Expediency of Drop-off: 6 Condition of the Vehicle: 4
ZURICH, CH - Reviewed by HAREL - 10 March 2023
" Look forward to my next car rental experience "
" The best! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by IOANNIS - 02 January 2023
" This culture of bad and impolite customer service is very outdated. I am very curious to hear what measures does Autoeurope take against such practices and whether these measures are any effective. "
" -The car that I had booked was not available (or any other similar) -I accepted to hire a car of lower category that was suggested by Sixt employee (Golf) -The employee rudely asked me to provide a residential address in ''another country'', as he did not believe that the one (Swiss) I provided was mine -Without any other discussion from the staff, I signed electronically a contract thinking that I had hired a Golf. -When I went to the garage I realised I had rented a Mercedes A-Class. Checking the contract that was sent to my email I also realised that the amount I had previously paid Autoeurope for the car rental had been increased. 1. I booked a car paying a very expensive rate - I would expect any change on the booking, that would be necessary due to the company's inability to provide the agreed vehicle, would be at their expense and not mine. 2. This culture of bad and impolite customer service is very outdated. I am very curious to hear what measures does Autoeurope take against such practices and whether these measures are any effective. "
Value for Money: 5 Efficiency of Counter Staff: 1 Expediency of Drop-off: 5 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by STEVEN - 15 December 2022
" Will nit hesitate to choose Sixt again "
" Easy going rental "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by DIMITRIOS - 01 November 2022
" Excellent "
" Bad fleet, poor service. Booked a Mercedes sedan, suggested a large Mitsubishi SUV instead that would never be convenient for the city. I was told that the closest car to the Mercedes was a SKODA Kamiq and accepted it since I wanted a convenient car for the city. No power windows at the back!! Had to go to the airport 2 days after to beg for another car instead and gave me a BMW 1 series. No one was there during the SKODA pickup(4 minutes after close time at the airport) and couldn't show some damages on the SKODA that were not on the contract. Showed them the day we changed it with the BMW, assured that there will be no charges since we had the photos with date and time, but on the return contact these were mentioned as NEW DAMAGE. Will continue to rent with HERTZ, AVIS and Europcar as I did all these years problem free. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 8 Condition of the Vehicle: 7
GENEVA, CH - Reviewed by WACIM - 25 October 2022
" It was ok "
" Arriving 3 hours later than provided time and loosing the vehicle is disappointing. It is however understandable if we were then allowed to change our booking. When I asked that I would only take one day I was told I still need to pay...paying for a car that you managed to rent to another client??? "
Value for Money: 5 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 7