Switzerland has for centuries captivated the imagination of travellers with its snow-peaked mountains, lush green valleys and rolling meadows, together with fairy-tale castles dotted along the entire length of the country. The country lies between Italy, France, Germany and Austria – which makes for a culturally rich and diverse adventure. Geneva is located on the river and it hosts many great museums, traditional restaurants and a historical monuments. Zurich, is the country’s financial powerhouse, and the perfect place to visit some of the country’s best tourist attractions.
Operating since 1954, Auto Europe is a key player in the global car rental industry. With over 24,000 convenient locations, you’re never to far from one of our trusted car rental suppliers. Along with great rates, regular promotions and freebies – our secure online website will no doubt help you find the very best car rental rate for your budget. Consult our car rental reviews in Switzerland to see what other previous customers have said about our service.
" I ended up not taking the car at all. At the Alamo counter they said they can't do anything about it because AutoEurope have my money and an AutoEurope rep told me they can't do anything because they have to pay Alamo in full. I was charged the full amount even though I basically had a confirmed booking for about 6 hours and cancelled my order at the Alamo counter at the time of pickup. "
" I ended up not taking the car at all. At the Alamo counter they said they can't do anything about it because AutoEurope have my money and an AutoEurope rep told me they can't do anything because they have to pay Alamo in full. "
Overall Value: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
" Very helpfull staff "
" Everything was perfect except the smell of cigarettes even the last third day of rental. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Auto Europe is easy to use. No compliants. "
" I paid the jackpot, they gave me a very crappy car (old model Mitsubishi Space Star), and I am still waiting for the final invoice. What a joke! "
Overall Value: 2 Efficiency of Counter Staff: 5 Expediency of Drop-off: 6 Condition of the Vehicle: 4
" Very nice "
" Very nice "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good price "
" Good vehicle "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" Very good "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Look forward to my next car rental experience "
" The best! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very nice experience with Autoeurope and Europcar in general - I will be happy to book again! "
" Very polite staff and the car was brand new and very nice. We got an upgraded car, the only thing is I think it had a slightly smaller boot than the type of car we originally reserved (regular SUV). "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Merci "
" Merci personnel souriant et professionnel "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Nice "
" Perfect "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" User friendly website and responsive customer service on email enquiries. Will definitely use Auto Europe again! "
" Easy pick-up and drop-off from Zurich airport. Fuss-free experience. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 9
" This culture of bad and impolite customer service is very outdated. I am very curious to hear what measures does Autoeurope take against such practices and whether these measures are any effective. "
" -The car that I had booked was not available (or any other similar) -I accepted to hire a car of lower category that was suggested by Sixt employee (Golf) -The employee rudely asked me to provide a residential address in ''another country'', as he did not believe that the one (Swiss) I provided was mine -Without any other discussion from the staff, I signed electronically a contract thinking that I had hired a Golf. -When I went to the garage I realised I had rented a Mercedes A-Class. Checking the contract that was sent to my email I also realised that the amount I had previously paid Autoeurope for the car rental had been increased. 1. I booked a car paying a very expensive rate - I would expect any change on the booking, that would be necessary due to the company's inability to provide the agreed vehicle, would be at their expense and not mine. 2. This culture of bad and impolite customer service is very outdated. I am very curious to hear what measures does Autoeurope take against such practices and whether these measures are any effective. "
Overall Value: 5 Efficiency of Counter Staff: 1 Expediency of Drop-off: 5 Condition of the Vehicle: 10
" very good pricing and smooth booking process. the only glitch was when i tried to amend the pick up time (bring forward in 2 hours) and auto europe representative told me he would have to cancel my reservation and make a new one (this is no complaint to the service received at all, but to show how not flexible the process is). "
" Europcar's representative went above and beyond to assist me and my needs - i would have rated 11 if possible. the car was very good as expected! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Will nit hesitate to choose Sixt again "
" Easy going rental "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Deal with Thirfty so that mandatory charges are visible on AutoEurope web site, transparency is needed. "
" Thrifty forced me to pay Cross Border Fees because I wanted to travel to Italy. Later they said that it was a optional insurance but in reality the clerk refused to give me the car if I didn't accept that, this means it was mandatory. Lack of transparency! "
Overall Value: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
" Easy to use website, information clearly provided, no hidden cost "
" Friendly, helpful and courteous staff Smooth and efficienct transactions "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Fantastic "
" Nice work "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
" Smooth, lean process. "
" Smooth, lean process. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" Good "
" Good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent "
" Bad fleet, poor service. Booked a Mercedes sedan, suggested a large Mitsubishi SUV instead that would never be convenient for the city. I was told that the closest car to the Mercedes was a SKODA Kamiq and accepted it since I wanted a convenient car for the city. No power windows at the back!! Had to go to the airport 2 days after to beg for another car instead and gave me a BMW 1 series. No one was there during the SKODA pickup(4 minutes after close time at the airport) and couldn't show some damages on the SKODA that were not on the contract. Showed them the day we changed it with the BMW, assured that there will be no charges since we had the photos with date and time, but on the return contact these were mentioned as NEW DAMAGE. Will continue to rent with HERTZ, AVIS and Europcar as I did all these years problem free. "
Overall Value: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 8 Condition of the Vehicle: 7
" All great thanks "
" A good car rental experience from Zurich airport. Just be careful to get the exact car location to return your vehicle. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I had good experience with Europcar "
" I had good experience with Europcar "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very satisfied "
" Very satisfied "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" It was easy to pick the car and easy to return. "
" Car and the service is ok but the deposit of 2000 Swiss francs is horrible. In other countries it is 500 euros and it is returned immediately after the rent. The deposit has not been released so it limits my ability to use the credit card. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 9
" We spent a wonderful two weeks in Switzerland and this car had much to do in making it all possible. "
" Great people. The perfect car. Excellent service. What's not to love? "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very satisfied. The personnel at pick up and drop off were very efficient and friendly. The car was in tip-top condition and of a bigger size than ordered. I would definitely rent again with auto-Europe. Well done !!! "
" Very satisfied. The personnel at pick up and drop off were very efficient and friendly. The car was in tip-top condition and of a bigger size than ordered. I would definitely rent again with auto-Europe. Well done !!! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" If the car drop-off working hours start at 8:00, and the doors are still locked, that means, I leave the keys, and fly out. However if supercover insurance was not taken, any kind of car inspection should be necessary and all the checks should be done? "
" Thank you for a high quality service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
" I got from Autoeurope a special promo deal voucher for a compact automatic car with comprehensive insurance for 518.89 euro that was not honored by Europcar and overcharged me with 171.89 chf for no reason claiming your insurance package is not enough for the given car, when at the collection station at P51 their were similar cars as per my order. Something is off, what shall I do next time as returning customer ? Please feedback me. "
" They ignore the voucher, they do not have the car I have ordered or similar , they claim that you are an agent and contract is not binding them. They have upgraded to a luxury hybrid car, that does not fit my garage ,charge extra excess insurance 171.89 chf , take it or loose the voucher. extra excess insurance 171.89 chf , by stating take the deal or lose the voucher.It happened Friday night no manager to talk with and a long drive ahead. At the collection station at P51 I succeeded to trade to a smaller car manual but could not get 171.89chf refund back. Very frustrating experience especially as a perpetual Europcar and Autoeurope customer. "
Overall Value: 5 Efficiency of Counter Staff: 1 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" Europcar handling is always the best ! "
" Handled by Europcar "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything went flawlessly "
" The car had unmarked scratches that needed to be reported "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very efficient "
" Was tricked into purchasing another insurance which I had already purchased through Auto Europe even though I specifically mentioned not wanting an insurance. Asked the person at the counter what the numbers on the agreement meant and he told me it was a bond including petrol in case we didn't fill up in the end. Upon returning the car I had to pay another 200 swiss Francs for the unnecessary insurance. "
Overall Value: 1 Efficiency of Counter Staff: 3 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" Very good "
" Very good "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" i was concerned about autoeurope due to reviews on internet but everything went smoothly and was a great deal. Eupopcar can was new and in excellent shape. "
" i was concerned about autoeurope due to reviews on internet but everything went smoothly and was a great deal. Eupopcar can was new and in excellent shape. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Autoeurope: best car rental company. "
" No queue, great staff "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Very easy to book the vehicle and all charges explained. "
" Very good experience, very easy to book the car, no hidden charges and staff very helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" great "
" great efficacy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
" My one of few end to end flawless experiences "
" I got the exact car, as requested, in perfect condition. I got the warranty money back in the exact day with the drop off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good experience "
" Everything was perfect "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything perfect "
" Everything perfect "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" will come back for sure "
" very good quality "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Will book again "
" perfect.I forgot my wallet they find it and hand it over!!! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good! "
" Good overall. I wish the collection process goes faster. "
Overall Value: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" Excellent service, no fuss, very quick and efficient. Unlike some other experiences with some other companies. "
" One of the easiest and quickest pickup and return with no hassle or complications "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" PERFECT "
" PERFECT "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very happy with autoeurope, the ease of making a booking online and the prices are always very good. "
" This was the 2nd time I rented a car with Unirent in Switzerland. Super smooth process and great value for money. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Absolutely nothing to complain about "
" Everything worked out as it should, pick-up and drop-off were fast and trouble free. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very knowledgable staff and efficient service, at a good price. "
" Overall, a very good experience at a reasonable price. Highly recommend. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Positive! "
" Very positive! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Extremely satisfied. "
" Excellent condition of the vehicle. Very friendly staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The only thing which would be good in geneva would be a shuttle service from carpark to airport as it's a bit far. But having been nervous about hiring during covid times it was perfect "
" All very straightforward. I got an upgrade to a karoqwhich was nice. Great to drive a car I would t normally. Car was immaculate which was good as a couple times in bad duds. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 10
" Great pickup and drop off at a great price "
" Quick and easy pickup and drop off "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Flawless "
" Flawless "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very happy "
" Fantastic service on collection at Zurich airport. Brand new car. Changed drop off location easily. Great. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
" Very positive "
" All went very smoothly and quickly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" professionalism is always the key to working together . "
" very easy to work with your company "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All good "
" They upgraded my car which was well appreciated "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Been a long term user. Always happy at the service support. "
" Great exp. car ready on time. Received an upgrade and the car was a real delight to drive ! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Wonderful experience "
" Fantastic "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything was perfect and everything was described perfectly and no problems at all. Very satisfying and will use again in future. "
" New car with with very low mileage. No hidden costs and staff very gentle. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Well done. "
" Perfect organization and service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very Friendly Staff "
" Excellent Service! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" all good: fast, efficient, clean. "
" i had a brand new car - 10 km only. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Really good experience. No issues at all, and fast. "
" Super easy, nice car, and all went well! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Moderate rental conditions "
" Very friendly counter staff at check out and check in Easy upgrade "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Fast and convenient service to compare different offers and to make your final choice. "
" Car was better, than I ordered and completely new. There were some damages on the wind screen, so the car was replaced by another good one. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" Very easy booking, and great price. "
" Easy pick up, easy drop off and great car. "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 10
" Really good professionals "
" Everything went perfect! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Clear info on the website "
" They provided a car bigger than the one booked. Very well equipped. Excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Very good ! "
" Very pleased with Europcar "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" thank you! I'll be back soon! "
" everything was exceptional this time. no queue at the counter, a brand new car, friendly staff in the booth. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The vehicle was brand new "
" All went smoothly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Efficient "
" Good, no hidden charges "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" everything went very fine and easy "
" picked it up at Hertz desk, received an upgrade "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" to book with Auto Europe, saves a lot of time and gets you the best price. Never failed in the past and always worked out as expected, so yes will keep on using this side, well done everyone "
" very swift, friendly and uncomplicated service and brand new car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Evrything whas purfect "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Was very easy and staff were great "
" Very good! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" it was quick and good service "
" I like that very often I get even better car then I have booked "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good. "
" It was great. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Perfect staff in Samedan "
" Perfect "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent experience "
" Excellent experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" A very good experience. "
" We received an upgrade to a larger car which was very much appreciated. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very Satisfied "
" Very Satisfied "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Just perfect "
" Very professional and pleasant staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The car was great. Information provided was helpful. Overall, an excellent travel experience. "
" Very professional and accommodating to our needs. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Overall easy to book, a good price, and a very good condition and customer service "
" Short waiting time was great and the staff lady was very kind and helped me out with everything "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" It was really easy and all the information I needed was given to me. "
" It was great. They gave me an automatic car instead of a manual and I wasn't sure at first because I've never driven one, but it ended up being much easier and the staff was really helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Always good prices and easy and understandable conditions "
" Car was better than expected "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I book frequently through Auto Europe. I am always very satisfied. "
" Dollar is collaborating with Hertz. The service was excellent and very fast. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Auto Europe allowed me to find the best prices/offers. "
" Everything went very smoothly. All was according to what was set through the internet arrangement. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I always recommend this tool to friends. Individual car hires are unfair to their customers and can suggest insane prices on certain conditions. "
" Clear and fast. Comparison matrix is grand. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" So far always very good "
" Very good "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
" Everything went smoothly. Also excellent car "
" Great and fast service and friendly staff.every "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" It was easy to reserve online. There were no hidden fees. "
" Smooth pick up and drop off Got the vehicle that we needed "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good experience. "
" Very smooth process. No issues at all. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very well "
" Good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent service. "
" Excellent service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Was very easy and simple. I had previously rented through National in Germany a couple of years ago and had many many problems. On this trip had lots of anxiety leading up to renting the car that we would have similar issues, but it was super easy and the agent was helpful. Would definitely use Auto Europe again and Hertz. Great experience! "
" Simple and easy. Agent was friendly and helpful! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Autoeurope is a very reliable and flexible car hire agency. The service and the price level are always excellent. "
" Received brand new car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I am totally very sastified "
" I am very sastified fro the UNIRENT staff and the overall renting procedure "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
" All went very smoothly 5 star "
" Great service! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Thank you for the free upgrade of car. The upgraded car was very suitable for our family use. "
" The Hertz was very friendly and professional "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" sent email asking about pick-up time. staff phone called to help. impressived "
" quite new car, had blue parking disc as requested "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 7
" Very good "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Perfect "
" The car was perfect and better than our first chose ! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I like that I can return the car not in the same place, best feature ever "
" no issue at all, it's all frictionless "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy and quick rental. "
" Nice new car, clean and comfortable. Equipped better than expected "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" Nice new car! "
" Good "
Overall Value: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Pleasant person at the counter, as well las the persons at the parking. All went very smoothy "
" It was very good. The car that we got was very fine. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" easy and fast "
" very friendly, fast. When you take full insurance is everything perfect. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great experience "
" It was great experience especially since it was serviced via Europcar as the car provider. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything was very good. If I could make a comment it would be that the car was not cleaned in detail. "
" Everything was very good. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" All is good "
" I have a very good service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" super "
" super "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" see above comment. Booking through the web was problem free and the rate very competitive. On top, i was upgraded! "
" The rental experience was first-class from the beginning to the end. Very convenient location at Geneva Rail Road station Cornavin, friendly and competent staff and a car drop off with the key into the box - all perfect. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" yes. "
" Please tell Herz to check their cars if they have a GPS. I was told that this was not in the car. But there was. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Other than the encounter at the Hertz counter, we were very pleased. Thank you for asking! "
" When we arrived at the Hertz counter, I was told by the agent that they had no record of our paid rental car. I showed them the confirmation document from Auto Europe, and I was told that the confirmation # did not exist. Another agent looked over the computer and told us that there was nothing they could do and that we had to get in touch with the company. Luckily, the agent who then attended to us persisted on getting in touch with Auto Europe and he got it resolved. Thank goodness! "
Overall Value: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Best ever, least hassle just get the car and go!!! "
" One of the smoothest car rentals we have ever had! Great car, great easy quick check in and check out!! Will definitely rent from them again! No hassles!! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Yes "
" Language barrier was only problem with vehicle pick up. "
Overall Value: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very efficient and good value. Excellent vehicle. "
" Very efficient and good value "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very easy to rent with them. They are very helpful "
" I am very pleased . They are very helpful in everything. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Unfortunately I wasn't told that Dollar work through Hertz, so it took us a bit longer to find the company counter at the airport. I had to ask and at the end someone gave us the said information. All the rest was good since we practically had a brand new car, although Hertz lack a good choice of manual cars. "
" The only issue I have is that you lack a better choice of manual cars. For all the rest, it was a good experience. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" One of the best "
" Very good rental company "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I will recommend Auto Europe everyone who ask me. Thenk you! "
" Everithing was very,very good! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Highly recommendable "
" Very satisfied "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" no issues, solid rental. "
" Great rental experience, no issues and quick turnaround at both ends. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Other things fine. "
" 1. The car was a quite dirty on the inside, the rear seat needed vacuuming. 2. The GPS needs update or something, did sometimes not see places and new roads. 3. The counter staff, were very slow in service. "
Overall Value: 8 Efficiency of Counter Staff: 6 Expediency of Drop-off: 6 Condition of the Vehicle: 8
" Very nice experience. aAll is not as terrible as may appear from teh first sight. "
" We worried about sum of money to be blocked, but all was fine and only money for petroleum were blocked. Thus, we were satisfied with the booking and all conditions. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
" All round excellent experience with auto europe. I have used the service for close to 10 years and have never had a bad experience. "
" Efficient, pragmatic and hassle free experience. Very satisfied. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" The only downside was that the brand new car smelled really bad inside for cigarettes. Perhaps we could have requested to change the car but were in a rush. Otherwise the whole experience from booking the car till drop off was very smooth. "
" Europcar was great as usually! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I was totally satisfied with DOLLAR car rental "
" Very good experience - nice car - excellent client service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy to book , very fast pick up and drop off. "
" Fast and quick . "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Good "
" Nice new clean car, didnt have any problems except a few with GPS system making errors "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All good. "
" Everything was perfect and the car in a very good condition! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
" very good. "
" I thought the representative as the desk was the most polite and kind agent I have ever had, and I rent lots of cars. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Experience was nice "
" I would like to express my ultimate satisfaction for the services rendered by Enterprise. I was particularly attended to by Mr. PAPE and his customer relationship together with his patience to explain things to me in details, with all politeness, smiles and enthusiasm was wonderful. I am no doubt encouraged and motivated to come back again and again and would also have "Enterprise Rent-A-Car" introduced to my friends and associates. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Overall good "
" Overall good experience. Vehicle we booked was unavailable but we were given an upgrade. "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent "
" Great experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Thanks. "
" Very satisfied with the rental. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Lowest price found, great value "
" Seamless experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good "
" Accurate, Descent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The counter was very slow but once it was our turn it was quick and the staff was friendly. The car was in perfect condition. "
" I was very pleased to receive a much better car than the one I had ordered. "
Overall Value: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything okay! "
" Exellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy to order. Clear offers with no hidden fees. "
" Efficient, very good value. The car was clean and new. Drop off was very fast and easy. Ty "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great rental . "
" Very good and efficient pick up, great service. The drop off was slightly slower than expected. Otherwise, everyone was professional "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
" Excellent service "
" Very efficient and customer friendly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very problem free rental "
" Very friendly staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent service "
" Very pleasant "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The counter staff was very efficient & had a very pleasing personality all was great "
" my experience has been great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I would recomment to anyone "
" Professional and excellent service in all ways "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I've been a client for quite some time now and I am still happy with the service. Straight forward. Best deals. Easy to use. "
" Car was better than expected and service was easy to use. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Straigthforward. "
" Quick and efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" Very great service. Car was great and economical "
" Very good indeed. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Easy and fast to use. Good prices for such a short notice booking. "
" I had booked for a Ford Mondeo SW and I received an Opel Mokka. I was travelling for leisure with my family and I clearly needed a SW since I have two small children plus the luggage including mine and my wife's. So the car was really not up to the standard I was expecting from Hertz. "
Overall Value: 6 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 5
" Very good experience and satisfactory experience "
" Was a good experience was satisfied "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy fast convenient "
" Fantastic service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" just perfect will come back "
" Enjoyed also a great upgraden :-) "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" easy, straight forward "
" efficient, easy "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Very quick booking via e-mail. Specificities are well explained. "
" Welcome at Sion office was very nice. Upgrading appreciated "
" I am fully satisfy for all including the details for the terms of the contract and the information for the support if I hab any problem during the rental time.I was feeling secure. "
" The car was new one (12 only KM),the employees friendly and very happy to give us the car and all appropriate information I asked for.No delays to collecte and return the car "
" No problems at all "
" Great Service "
" All went well and was ready in time. people friendly and explanations well done. "
" All went well and was ready in time. people were very friendly and explanations well done and good understandable. (At the airport and on the phone) "
" Best rental site. Best prices, best user experience. "
" I was provided a better car so it was a treat. Everything went smoothly. Pretty strange that I was required to present 2 credit cards for guarantee. Issue solved rapidly by sending the plane tickets. "
" The booking procedure is simple and straightforward. All necessary information is provided. "
" The service is professionally provided by Hertz. I actually was given a better car than I booked (probably due to availability). The airport rental desk is easy to find and the representative provided ample options and information. "
" The car was wonderful and I enjoy the trip with it. "
" Every think was good. "
" Everything was perfect, "
" Everything was perfect. Fast pick up and fast drop off. Staff very helpful "
" Very easy and straight forward process. No hidden cost and compatitive price comparison is very beneficial. "
" Extremely straightforward process and friendly/informative staff. It was super easy and fast from pick up to drop off of the vehicle. Vehicle was in tip top condition and very clean. One of the better rental car experiences I've had, would highly recommend them. "
" Kind, fast reply "
" New car, comfortable, good driving It's better If there is the service from Zurich airport to rental car point. "
" I was given a smaller van than the one I hired, with smaller luggage capacity. "
" Hertz did their best to resolve the problem "
" One stop center to get the best car rental rates "
" The staff were professional. When I returned the car there were some scratches on back passenger side door and now I am being charged based on the estimated cost which is very costly (1270 Franc excluding admin cost of 70 Franc). I look forward to Auto Europe kind assistance to help negotiate for a reasonable charges on the repair cost. "
" Excellent service. "
" Excellent service, vehicle and support. "
" I have used Europcar rental services two times. Everything is good. "
" Basel's Europcar parking is too small :) "
" Fantastic "
" Professional staff and friendly "
" Great experience in all steps! Communication very detailed, with proper reminders, excellent customer care and unbeatable price. Thank you! "
" Very professional, provided everything agreed. Car selection was so good, fantastic condition! Recommended! "
" Very Good company,clear cut prices, practically "All in Prices, "No Hidden BASIC Extras", extremely competitive prices,easy procedure to book. "
" Polite Staff, Everything was run very fast and very smooth "
" Good service, excellent car. "
" Actually I can not divide Auto Europe and Enterprise because they were presented by a clerk at the office in Zurich. "
" Excellent rsponse and excelent prices! "
" When I returned the car to Unirent I had to insist in order to give me a return "receipt"(i.e. that the car was in the same condition as when I received it) "
" good prices very helpful thank you !!!!!! Of course i will recommend !!!!!!!!!!!!!! "
" the car was new and in perfect condition,and very clean ..... the personnel very kind and helpful... I'm very satisfied !!!!!!!! thanks for all "
" Good service. "
" Friendly efficient service. "
" AutoEurope offers an efficient process to get the best value car from a reliable rental company "
" Very friendly reception and service at the desk and at the garage upon return. What was not good is that I rented VW Passat or similar, and I got a Nissan Qashqai, which was very small for my family of 5 and luggage... "
" It worked well. "
" Receptionist was friendly and helpful, it took less than 20 minutes to get the keys. However, the car was all in scratches and bumps, so it took some time to register all of them with the garage man. It also had more than 50k kms. Expected Hertz to do better than this. "
" Have used Autoeurope for over twenty years for bookings all over the world. Obviously I am a satisfied customer! "
" Hertz staff were Extremely helpful and nice at the downtown and bahnhof offices. Went out of their way for us! "
" Great value for money! "
" Excellent car (better than expected!), smooth pickup and delivery, overall great service from Unirent/Europcar. "
" Wonderful "
" Very satisfied and happy "