HERTZ SWITZERLAND Car Rental Reviews

ZURICH, CH - Reviewed by RASON - 03 January 2023

" User friendly website and responsive customer service on email enquiries. Will definitely use Auto Europe again! "

" Easy pick-up and drop-off from Zurich airport. Fuss-free experience. "

Overall Value: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 9

ZURICH, CH - Reviewed by JOSEPH - 30 September 2022

" All great thanks "

" A good car rental experience from Zurich airport. Just be careful to get the exact car location to return your vehicle. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by IMAD - 01 June 2019

" Excellent service. "

" Excellent service. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ZURICH, CH - Reviewed by NOEL - 24 May 2019

" Was very easy and simple. I had previously rented through National in Germany a couple of years ago and had many many problems. On this trip had lots of anxiety leading up to renting the car that we would have similar issues, but it was super easy and the agent was helpful. Would definitely use Auto Europe again and Hertz. Great experience! "

" Simple and easy. Agent was friendly and helpful! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ZURICH, CH - Reviewed by MARK - 03 May 2019

" All went very smoothly 5 star "

" Great service! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ZURICH, CH - Reviewed by RAGUNATHAN - 02 May 2019

" Thank you for the free upgrade of car. The upgraded car was very suitable for our family use. "

" The Hertz was very friendly and professional "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ZURICH, CH - Reviewed by JEDAREE - 22 April 2019

" sent email asking about pick-up time. staff phone called to help. impressived "

" quite new car, had blue parking disc as requested "

Overall Value: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 7

ZURICH, CH - Reviewed by KHALIL - 13 March 2019

" I like that I can return the car not in the same place, best feature ever "

" no issue at all, it's all frictionless "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by ALFRED - 05 December 2018

" see above comment. Booking through the web was problem free and the rate very competitive. On top, i was upgraded! "

" The rental experience was first-class from the beginning to the end. Very convenient location at Geneva Rail Road station Cornavin, friendly and competent staff and a car drop off with the key into the box - all perfect. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by ELISABETH - 21 November 2018

" yes. "

" Please tell Herz to check their cars if they have a GPS. I was told that this was not in the car. But there was. "

Overall Value: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by ALFRED STEVENSON - 20 November 2018

" Other than the encounter at the Hertz counter, we were very pleased. Thank you for asking! "

" When we arrived at the Hertz counter, I was told by the agent that they had no record of our paid rental car. I showed them the confirmation document from Auto Europe, and I was told that the confirmation # did not exist. Another agent looked over the computer and told us that there was nothing they could do and that we had to get in touch with the company. Luckily, the agent who then attended to us persisted on getting in touch with Auto Europe and he got it resolved. Thank goodness! "

Overall Value: 5
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASEL, CH - Reviewed by RANDALL - 27 September 2018

" Yes "

" Language barrier was only problem with vehicle pick up. "

Overall Value: 10
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ZURICH, CH - Reviewed by DOUGLASS - 19 September 2018

" no issues, solid rental. "

" Great rental experience, no issues and quick turnaround at both ends. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by LIRON - 14 July 2018

" Easy to order. Clear offers with no hidden fees. "

" Efficient, very good value. The car was clean and new. Drop off was very fast and easy. Ty "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASEL, CH - Reviewed by CARLO - 14 May 2018

" Easy and fast to use. Good prices for such a short notice booking. "

" I had booked for a Ford Mondeo SW and I received an Opel Mokka. I was travelling for leisure with my family and I clearly needed a SW since I have two small children plus the luggage including mine and my wife's. So the car was really not up to the standard I was expecting from Hertz. "

Overall Value: 6
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 5

ZURICH, CH - Reviewed by JOHN - 10 June 2016

" I was given a smaller van than the one I hired, with smaller luggage capacity. "

" Hertz did their best to resolve the problem "

BASEL, CH - Reviewed by PANAYIOTIS - 23 May 2016

" Great experience in all steps! Communication very detailed, with proper reminders, excellent customer care and unbeatable price. Thank you! "

" Very professional, provided everything agreed. Car selection was so good, fantastic condition! Recommended! "

ZURICH, CH - Reviewed by ULDIS - 22 March 2016

" It worked well. "

" Receptionist was friendly and helpful, it took less than 20 minutes to get the keys. However, the car was all in scratches and bumps, so it took some time to register all of them with the garage man. It also had more than 50k kms. Expected Hertz to do better than this. "

GENEVA, CH - Reviewed by RAJIV - 18 March 2016

" Have used Autoeurope for over twenty years for bookings all over the world. Obviously I am a satisfied customer! "

" Hertz staff were Extremely helpful and nice at the downtown and bahnhof offices. Went out of their way for us! "