" The invoice from Sixt was double the amount of the voucher. This has to be investigated "
" My bill from Sixt had suddenly all kinds of charges on it that were not in the original voucher "
Value for Money: 4 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Everything is ok "
" Sixt is a perfect company "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" EXCELENTS CAR "
" PLEASE PROVIDE ME WITH THE FULL DETAIL INVOICE OF MY BOOKING "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Overall happy with Sixt, I will rent again with them. "
" I am usually very happy with Sixt Belgium, especially their staff. But it seems that they forgot to refill the windshield washing fluid and the car needed 1L of engine oil. I had to purchase the oil and Sixt apologized and confirmed they will refund me. So in the end no issues, but this is not something I should do during my vacation. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 1
" All the details about the rental are correctly presented upon booking. "
" The overall experience was good, but when we returned the car they have accused used of scratching a wheel which was not true. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
" hello, it's been 10 days and sixt did not unblocked my deposit. can you check? "
" hello, it's been 10 days and sixt did not unblocked my deposit. can you check? "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Efficient and cost friendly! "
" I was helped by Kevin, who does his job perfectly. He's friendly, highly efficient and puts his customer first. He listens to the concerns and finds a solution to make sure the whole experience top notch. Thx Kevin! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" AutoEurope is amazing, I have been using your services for the past 7-8 years and I never had a bad experience with your Company. Everytime I am calling you, I have the answer to my needs ! "
" It was a good experience. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" everything went well as usual "
" I have already shared my comments with Sixt "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything went well "
" Everything went well "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" Great experience. Nice car . Ckean and almost new. "
" It was a great experience. I 've got an upgrade on the car. Nothing to complain. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
" Booking itself went smoothly. "
" Booked car not ready. Given a huge Opel stationwagon that was very unstable on the road and difficult to drive. Tyre pressure at 200 instead of 220. Staff reacted with a shrug when I shared my frustration on returning the car. "
Value for Money: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 1
" Excellent vehicle, easy and flawless procedure. "
" Excellent vehicle, easy and flawless procedure. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great car, super service. Very friendly "
" Great Service - had to extend the contract and staff was helpful "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Always had a good experience booking through AutoEurope. It is easy to compare different rental agencies, provides good rates and the option to get extra coverage for the excess for a decent rate is interesting. "
" Everything went smooth and we got a free class upgrade. Only small comment is that the limit of 750 km for 3 days is tight "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All are almost excellent "
" Good service from the staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
" Same comments as item 3, except the small automatic car was good. "
" I had made reservation a few months ago for an economy car, but was given a combo, as car was not ready or available. Was finally given an automatic small car without change of contract. Drove the car for 9 days without a contract, as was told I would receive contract by email. It didn't happen. Thank God all went well. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 9
" i have been using Auto Europe for at least 15 years and i was shocked and surprised about the lack of customer service for a company that is in the industry of providing service. Although Auto Europe cannot be blamed for any flight delay, but it will not be the first time and it surely won't be the last time that a car rental at the airport needs to be amended or so due to flight cancellations or delays. My flight was cancelled 2 times by the airline and then on the 3rd attempt I was denied boarding (due to the plane being overbooked) and then had to fly to another airport. A bit of flexibility would have been appreciated, especially when the rental company (sixt) was cooperative, even though i have never ever used the service of Sixt before (either direct or through Auto Europe). So kudo's to Sixt and a big ZERO to Auto Europe "
" My experience with the customer service team of Sixt is excellent. They were very understanding about a 3 times flight cancellation. This in sharp contrast to the AutoEurope, who just send a message they could not do anything because of no cancellations or changes possible within 48 hours prior to arrival. No matter what, it was non negotiable, whereas Sixt was willing to assist any way and form. But could not change the booking because of it was made by Auto Europe. So a big plus for Sixt and a big NEGATIVE for Auto Europe. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" OK "
" Беру автомобиль в прокат у SIXT в третий раз. Хорошая кампания. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
" Would use Auto Europe again. Have used many times. "
" Were pleased. As expected "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Υ "
" Υ "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything was more than expected. "
" Everything was more than expected. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent service "
" Excellent and quick service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Fast, courteous and friendly service "
" Fast, courteous and friendly service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" My complaints are the following: Despite paying fullcover insurance via autoeurope.com I was asked to pay more insurance at the counter. Also the address for pickup given to me was wrong so I wasted a lot of time before I collected the car. "
" Overall the experience was very good with Sixt.My complaints are the following: Despite paying fullcover insurance via autoeurope.com I was asked to pay more insurance at the counter. Also the address for pickup given to me was wrong so I wasted a lot of time before I collected the car. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 3 Condition of the Vehicle: 10
" easy and friendly "
" Excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I have been using Auto Europe over the past 14 years, would recommend to offer Diesel options at the time of booking as rental car companies tend to charge fees for such option even though they have an ample supply of rentals within the selected car type. "
" Staff very helpful, fast service at pick up and drop off times. Car in good conditions and in line with what I booked. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9