Auto Europe
- North America
- Central America
DOLLAR UNITED STATES CUSTOMER REVIEWS
- 7.9
- 7.4
- 7.9
- 9.1
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
DOLLAR UNITED STATES Car Rental Reviews
Average Rating for Dollar :
MINNEAPOLIS, US - Reviewed by JACOB - 09 September 2025
" At return I told the young girl that was on duty, that the car had gotten a stone chip in the windshield. She said that I would be charged 55$ In my rental agreement it says that windows are covered. So now I'm waiting to see how this incident will turn out "
" Very young people, with little experience at returning the car "
Value for Money: 4 Efficiency of Counter Staff: 7 Expediency of Drop-off: 2 Condition of the Vehicle: 5
ORLANDO, US - Reviewed by MARCEL - 09 September 2025
" quite smooth "
" got the wrong car category, car not in the best shape "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 6
LAS VEGAS, US - Reviewed by ALBERTO - 02 September 2025
" They kindly aswer to my question "
" HOURS of waiting to pick up the car, (Never spent more than 15 minutes in my life). The car had clearly just been activated at their garage; dirty and low on fuel despite having paid for a full tank, so more time wasted waiting for them to fill it up. I wasted my afternoon. After a few hundred km, I received a maintenance notice. Considering they already knew I'd be returning it to another state, it was pretty irresponsible not to do it sooner. What if I had problems in Death Valley? I drove 5,000 km, worrying that something might happen. Luckily, everything went smoothly. "
Value for Money: 7 Efficiency of Counter Staff: 1 Expediency of Drop-off: 7 Condition of the Vehicle: 3
CHICAGO, US - Reviewed by ROBERT - 29 August 2025
" n.a. "
" The reserved category was a ForeEcplorer os similar, and we receives a KIA sorento. It's a smaller category. "
Value for Money: 7 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 7
MIAMI, US - Reviewed by JAN - 05 August 2025
" Except of the waiting time to get car, the experience was very good. "
" The car for me was not ready and I had to wait for some time to find an available car in that category. The waiting time was quite long after traveling overseas with the whole family... "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SAN FRANCISCO, US - Reviewed by ARMUGHAN - 27 July 2025
" Overall very good for price "
" Should have more staff at night. Took ages "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by CLAUDIO - 19 June 2025
" As I said, very sad because I was fooled with the fullness of the gas tank. I have proof of it (photo and contract) "
" The car was not great. But they fooled me with the gasoline. The contract said it was full, but it wasn't. When I informed it at the returning of the car they said "sorry, you are right but I can do nothing because the rate is paid un full". "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 1
ORLANDO, US - Reviewed by MARCIO - 18 April 2025
" Easy, reliable and fast process. "
" The same complain of all renters. They need to be more patient with no native speakers and be more clear about the insurence. They always are forcing selling. "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by LEONOR - 30 March 2025
" It is Easy and cheaper than others "
" Like always "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DALLAS, US - Reviewed by CHRISGOODWIN - 03 February 2025
" 123 "
" 123 "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LOS ANGELES, US - Reviewed by ETHEM NECIL - 12 December 2024
" I was overall very satisfied "
" I was overall very satisfied "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
TUCSON, US - Reviewed by MICHAEL - 10 December 2024
" Quick an efficienet "
" Quick an efficienet "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 7
NEW YORK, US - Reviewed by PATRICK - 05 December 2024
" Very satisfied with price - good value for money "
" Only one agent on duty at JFK airport on a Friday afternoon at 6PM. Wait tooooo longgggg "
Value for Money: 10 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by VICTOR - 13 November 2024
" They charged me 30USD for fuel even though I returned the car with a full tank of gas. I can provide photos and videos. "
" They charged me 30USD for fuel even though I returned the car with a full tank of gas. I can provide photos and videos. "
Value for Money: 6 Efficiency of Counter Staff: 1 Expediency of Drop-off: 8 Condition of the Vehicle: 8
MIAMI, US - Reviewed by GABOR - 13 November 2024
" AutoEurope part was OK. "
" Pick-up process was very slow, 1st car was damaged, I had to change it, 2nd car was quite ok. Customer service was unavailable via phone. "
Value for Money: 6 Efficiency of Counter Staff: 5 Expediency of Drop-off: 8 Condition of the Vehicle: 4
NEW YORK, US - Reviewed by ORNIT - 23 October 2024
" Due to flight changes i made 2 changes to my reservation. I got confirmation for both. However when checking before pickup I discovered that the second change was not in the system. I called your service to find out. At which point i had an extremely unpleasant and ineffective 25 minute conversation with your representatives. After that i sent an email asking to please confirm which of the attached reservations is actually confirmed. To which you did not reply. "
" A few days into the rental and oil change light went off. I had to spend 2 days going to garages / dollar rental point to exchange the car. As they knew in advance the milage left until this needed to be done, they should have taken care of it before giving me the car. They tried to save money and thus caused me great hassel. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
RALEIGH, US - Reviewed by IRIS - 03 October 2024
" over all good service and good car we got. fitted our family well "
" good service but should accept electronic ID's. (drivers licence) "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LOS ANGELES, US - Reviewed by DANIEL - 14 September 2024
" There was additional insurance charged by the rental company. I had already ticked all insurance options on the Auto Europe side. It wasn't clear to me that this didn't cover everything. "
" The organization felt very chaotic and not very efficient. However, there was a nice customer service lady who helped me when I needed to change cars because the once they first gave me gave me a sore back. "
Value for Money: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 7
MIAMI, US - Reviewed by DANIEL - 05 September 2024
" Toll charges were not explained, thought I will be charged only if I use toll roads. The car I got was smaller than the one I booked regarding trunk space. "
" Toll charges were not explained, thought I will be charged only if I use toll roads. The car I got was smaller than the one I booked regarding trunk space. "
Value for Money: 8 Efficiency of Counter Staff: 4 Expediency of Drop-off: 9 Condition of the Vehicle: 8
BOSTON, US - Reviewed by SERHAN - 03 September 2024
" Auto Europa provides bundled product with comprehensive insurance covered, which allows the customer to bypass rent-a-car companies' insurance sales pressure. "
" Dollar's online check-in page does not work, creating excessive lines at the counter. This is insane. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
MINNEAPOLIS, US - Reviewed by PATRICK - 30 July 2024
" Good service "
" Asni was very helpful during the pick-up, very friendly and courteous. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BOSTON, US - Reviewed by JAN - 26 July 2024
" Very good! "
" The problem was that the drop-off lovation I reserved turned out to be unavailable, and tahat zimě and I had to return the car earlier than planned. The counter staff argued they can't change the drop off location. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
WASHINGTON DC, US - Reviewed by JUDITH - 18 July 2024
" Correct "
" Correct "
Value for Money: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
SAN FRANCISCO, US - Reviewed by RUNGRUENG - 06 June 2024
" Very good company "
" No comment "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LOS ANGELES, US - Reviewed by TAKESHI - 04 June 2024
" Smooth operations. "
" everything went mostly smooth. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
MIAMI, US - Reviewed by AMOS - 03 June 2024
" Dollar un Miami were not good and fixed it partly in Naples "
" I got a car without a remote control to open it "
Value for Money: 8 Efficiency of Counter Staff: 6 Expediency of Drop-off: 9 Condition of the Vehicle: 5
SAN FRANCISCO, US - Reviewed by DANIEL - 02 June 2024
" Bei Autoeurope bekommt man ein super Gesamtpaket, so dass man keine Zusätze braucht. "
" Übernahme und Abgabe hat ohne Probleme geklappt, es wurde verschiedene Zusatzsachen zu verkaufen wie Roadassist und die Gebühr für die Fastlane's und Brücken für jeweils 15$ pro Tag. Wenn man weiss was man will kann man aber gut darauf verzichten. "
Value for Money: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 8
LOS ANGELES, US - Reviewed by KENNETH - 14 May 2024
" So far, you have not responded to my email and your phone number has not been available. I suppose it has limited hours. Hopefully, you will respond to this survey and/or my claim request. You have my name and voucher number. "
" I am Canadian. You sold me a voucher that I was not eligible for according to Dollar rental in Los Angeles. They would not honour the contract and I was forced to purchase a rental at the counter directly from Dollar. The contract was actually with Thrifty. Apparently, they are all the same company and work from the same counters at the Los Angeles Airport car rental center. I am hopeful you will easily refund me the payment I made to AutoEurope as you did not provide me with the service you charged me for. Otherwise, I will be forced to dispute your charges with my credit card company. I submitted a claim with attached credit card statements, receipts, rental agreement, and voucher yesterday, Monday May 13, 2024. I was unable to reach your phone number as provided while on vacation the week of May 04-12, 2024, due to my phone plan not working in Southern California for international calls. I await your response and assistance. Until then my experience and recommendation for using your service are Very Unsatisfied and Not at all Likely, respectively. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
NEW YORK, US - Reviewed by MINDAUGAS - 03 May 2024
" Good "
" Very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PHILADELPHIA, US - Reviewed by BRIAN - 03 May 2024
" Autoeurope good experience...car rental poor "
" Counter assistant was rude o ce he estaiahrd I did not want any extras.i am a seasoned rental car user...I know the run of play...the guy was inappropriately rude. I will think twice about choosing Dollar @ PHL. in future. "
Value for Money: 5 Efficiency of Counter Staff: 2 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DENVER, US - Reviewed by MARCEL - 23 April 2024
" void "
" void "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 7
SAN FRANCISCO, US - Reviewed by JEAN CLAUDE - 03 April 2024
" Satisfied with renting but it was a used car with lots of miles "
" The car had a lot of miles and interior was not super clean especially the carpets "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 6
MIAMI, US - Reviewed by PLAMEN - 30 March 2024
" correct and fast service "
" poor condition of the car. rattling in front. strange vibrations. perfect delivery and return service "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
FORT LAUDERDALE, US - Reviewed by NICHOLAS - 10 March 2024
" Everything was perfect. We rented an EV , which was a great experience!!! The only difficulty was the recharging!! To recharge you have to download an App on your Cellphone, which requires roaming, and also it was impossible to download the app, we always got the message "this app is not available for your country".. There's only ONE charging company that allows charging by inserting the Credit Card. And those chargers sometimes don't work... "
" Everything great, very professional and friendly. It should be highlighted, that you need a Passport!!! (not an ID Card) to rent a vehicle, which is why we had to go back to the hotel and get it, which delayed the process of renting the car... "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by ANDREJ - 23 February 2024
" With autoeurope is all good a good comunication "
" With pick up I wait one more hour for my car becouse they don't have a cars! It look like they overbook the cars "
Value for Money: 9 Efficiency of Counter Staff: 3 Expediency of Drop-off: 9 Condition of the Vehicle: 7
MIAMI, US - Reviewed by ANGELICA - 30 January 2024
" Very kindfull personnel and a very good car! Thbaks a lot! "
" A lot of help! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SAN FRANCISCO, US - Reviewed by GUY - 24 November 2023
" before Covid it was my habit to always rent a car via you guys and girls etc and this is the first time after Covid, and it is still the same good experience with enough customer support from your side when you need it; I must say that adapting the voucher when I found a better price, was now organised in a much better and smoother way, so congratulations for that. A happy customer .... which will come back to you "
" On Google Maps, Dollar has an average review score of 2,6 which is the second lowest after Thrifty .... Alamo has the highest with a score of 4plus something. Some reviews on Google Maps are such horror stories that make you completely scared, but we were immediately served without having to wait in line, we just had a receptionist lady who only tried to sell us A a bigger car B more insurance and C road side protection and D not fill up the petrol reservoir .... she saw we were "greedy" not-average-naive americans but from europe, so she gave up. only thing is we got a rather new Kia Soul instead of the pictured (but not guaranteed) Honda Civic, .... I hated the driver assistance features in this shitty Kia, but the Miles per Gallon you could make were good "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 8
LOS ANGELES, US - Reviewed by MUSTAFA - 09 October 2023
" The price was good. But I would rather not rent a car from Dollar again. "
" Waited in line for 3 hours The counter staff charged me for road side assistance and Personal Injury Insurance without giving any information. I have to drive back to the same location to cancel it. "
Value for Money: 5 Efficiency of Counter Staff: 1 Expediency of Drop-off: 9 Condition of the Vehicle: 5
MIAMI, US - Reviewed by HARALD - 07 October 2023
" Alles bestens, gerne wieder! "
" Insgesamt war die Anmietung reibungslos. Der Pkw hatte eine Laufleistung von ca. 32000 Meilen und war nicht neuwertig, der Reifendruck musste am 2. Miettag aufgefüllt werden. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
SAN FRANCISCO, US - Reviewed by LEA - 24 August 2023
" I have a very good experience with Auto Europe for many years. "
" Car was great, the lady at counter was not too kind, she didn't give us all information. "
Value for Money: 8 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LOS ANGELES, US - Reviewed by DMITRI - 08 August 2023
" quick response "
" Car was with a problem in suspension(create an incident to dollar support to replace the car), replaced vehicle was not the same class as I booked, sedan chevy malibu instead standard SUV. Salon of the replaced car was dirty. Very long queue 3 hours to take a car, lost all night to get the car. "
Value for Money: 3 Efficiency of Counter Staff: 3 Expediency of Drop-off: 10 Condition of the Vehicle: 1
LOS ANGELES, US - Reviewed by SAMI - 20 July 2023
" I liked the fact that even though they asked about insurance and other options they didn't force sell anything and we even got a substantial discount when upgrading the car. Please note that the prepaid toll payment is an option you can opt out of and pay the tolls online within 5 days. "
" Everything went well except the wait was very long. Although it was Sunday morning and undoubtedly a very busy time at the counter. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
LOS ANGELES, US - Reviewed by MARIAN - 17 July 2023
" This time, not really happy "
" A) it took 3 hours in the waiting queues to pick up B) they didn't have the car class ordered, provided a pricy upgrade which has cost more then initially paid for voucher at autoeurope C) sudenly the child seats could or even must have been provided according to CA law "
Value for Money: 3 Efficiency of Counter Staff: 2 Expediency of Drop-off: 9 Condition of the Vehicle: 8
BOSTON, US - Reviewed by MAREK - 11 July 2023
" auto europe is fine, I'm a customer for more than 14years and I'm fully satisfied. however dollar rental desk was a nightmare. "
" At the counter there was a line of few people however it took 1,25hours to get the keys. In the beginning there was only one clerk only then another came. This situation was repeated again on following rental with dolar in Boston Logan week after so it was not one case but it seams to be standard way of working. Futhermore I got car which was one class inferior to the one I should get - I noticed it only days after. "
Value for Money: 4 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 5
FORT MYERS, US - Reviewed by DURAID - 10 July 2023
" As I mentioned- I didn't expect to be treated like that by the racist Dollar customer service lady . She was really bad example. "
" The lady behind Dollar counter was really racist- she was for no reason treating me really badly- I was really tired and didn't want to go through this path with her and tried my best to control myself. But my advice is not to have such a person like her serving in the airport. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 8
LAS VEGAS, US - Reviewed by MARKO - 02 July 2023
" The best words "
" In S Francisco some people broke 2 windows on car..rentacar express change my car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by SILVIA NATSUE - 18 June 2023
" Sou cliente da Autoeurope pelo menos desde 2017 e sempre tive total confiança no aluguel de carros pela empresa, sempre contratando a opção mais cara, com todos os seguros inclusos, para evitar aborrecimentos em balcões de locadoras. Até então a experiência era positiva (inclusive em aluguel em MIA com outra locadora em 2018, a Enterprise, tudo correu bem). "
" Em maio deste ano, ao alugar um carro com fornecimento da Dollar, passei por situação constrangedora em vários aspectos, e posso dizer que fui vítima de intimidação e fraude. Ao chegar ao escitório da locadora no aeroporto, já me deparei com um cliente sendo tratado aos berros de "You crash, you pay!" por alguém que parecia ser o gerente. Aparentemente o modus operandi era o funcionário empurrar itens desnecessários e, ao serem recusados, chamava o chefe, que passava a intimidar os clientes. Assim, chegou a minha vez na fila. Entreguei o voucher à atendente, que o RETEVE. Passou a questionar a quantidade de malas e dizer que teria que fazer um upgrade, alegando eu ter contratado um "Small SUV", o que era uma FRAUDE, pois contratei um "Intermediate SUV-Tucson ou similar". Ela insistiu de forma grosseira e percebendo que já estava sendo vítima de achaque, disse que não aceitaria fazer o upgrade e concordei em receber o tal Small SUV. Ela chamou o gerente como que reportando um problema e passaram a discutir que carro iriam liberar, que foi finalmente um Buick Encore, "Small SUV" de fato. Não contentes com a tentativa frustrada de me tirar dinheiro, disseram que faltava um seguro, que custava 10 dolares ao dia, e então começou a gritaria do "You crash, you pay!". Deram a entender que não liberariam o carro se eu não concordasse com o tal seguro e fui COAGIDA a assinar. Depois disso, ofertaram passe de pedágio, recusei, ROAD SERVICE, RECUSEI, e então uma cobrança de combustível supostamente vantajosa no preço por litro, caso devolvesse com o tanque vazio, o que aceitei por já estar impaciente, mas claro que também se mostrou ser uma proposta abusiva, se valendo da pressão por aderir mais itens. Dias depois recebi da Dollar, por e-mail, um recibo com a descrição das cobranças e verifiquei que o valor cobrado de 10 dolares ao dia, supostamente do tal "seguro" estava descrito como "PREMIUM EMERGENCY ROADSIDE SERVICE"! Segunda FRAUDE! Só disso foram 109,89 dolares mais taxa local de 7%, mais o iof que paguei no cartão de crédito. Solicito à Autoeurope tomar providências para banir a Dollar MIA e reembolso dos valores indevidos cobrados, o que não vai cobrir o assédio moral pelo qual passei, mas reduz o prejuízo e evita de fazerem novas vítimas! "Detalhe": tive ainda que conviver com baratas no carro a ponto de comprar um inseticida e a partir do uso, ter que andar com os vidros abertos, para não me intoxicar! "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 8 Condition of the Vehicle: 1
LAS VEGAS, US - Reviewed by BOZIDAR - 18 May 2023
" as expected, user friendly and efficient platform for car rental, one of the best worldwide "
" smooth and swift processing at LAS airport, car in excellent condition, very competitive pricing "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LOS ANGELES, US - Reviewed by URMAS - 17 May 2023
" Good price! "
" Dollar "check-in" was very long - about 45 min. just waiting time at LAX. At first they give us an old and uncleaned car, but after after making remarks and disagreeing, they quickly gave us a new and decent car! "
Value for Money: 7 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CHICAGO, US - Reviewed by GASPER - 05 May 2023
" All good "
" Overall ok. Staff at the counter was not very helpful regarding the car choices. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BIRMINGHAM, US - Reviewed by WILLIAM - 02 April 2023
" Good vehicle Easy pick and drop "
" Easy to pick up and drop "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MEMPHIS, US - Reviewed by NIKLAS - 26 March 2023
" Very unsatisfied with Dollars handling. Second extensive waiting within a week at Dollars "
" We had to wait 4.5 hours to get a car that was reserved and confirmed. Very unprofessional and ignorant staff. No compensation. "
Value for Money: 5 Efficiency of Counter Staff: 1 Expediency of Drop-off: 7 Condition of the Vehicle: 7
HOUSTON, US - Reviewed by TIMOTHY - 16 March 2023
" See previous comments "
" Only two people to check in a large number of customers, resulting in a check in time of over 90 minutes, followed by approximately a further 90 minutes wait for the vehicle due to a shortage of vehicles. Total time over 3 hours. "
Value for Money: 1 Efficiency of Counter Staff: 3 Expediency of Drop-off: 5 Condition of the Vehicle: 4
NEW YORK, US - Reviewed by AHMED - 16 February 2023
" Auto Europe gives the best rates. "
" The car had a big dent in the front and they didn't bother to change it.. likely I noticed the dent and documented it before taking the car. something was wrong when going on the highway it didn't run in straight line. "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 3
NEW YORK, US - Reviewed by EAMONN - 09 February 2023
" I have used Auto europe numerous times over the last number of years and everytime my experience has been positive. I will continue to use them as my number go to site for car hire. "
" Very fast service on collection and drop off. convenient location close to interstates. Vehicle in good condition with just a small bit of window cleaner left on the window. I would use Dollar again "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
SAN FRANCISCO, US - Reviewed by ELIZABETH - 01 February 2023
" I have recommended because I use auto europe as it is straightforward, easy and offers good rates. "
" Other than the long wait in line to pick up the car it was a very good experience. Efficient staff, drop off, clean car that was enjoyable to drive, explained about signing up for tolls online. I would definitely use them agsin. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NEW YORK, US - Reviewed by LUC - 10 January 2023
" Not great, but not worth making a big fuzz about it. I will avoid Dollar in the future. "
" - Dollar provided a Nissan Murano, which they label as equivalent to the Jeep Grand Cherokee, which was mentioned on the voucher. In my view, the Murano is a level lower than the Grand Cherokee. - The counter staff was not friendly at all - rather blunt - The rental car had a strong cigarette smell "
Value for Money: 4 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 4
LOS ANGELES, US - Reviewed by ERIK - 07 December 2022
" The booking system provides a very good overview of options and price structure. Prices are competitive and I have used Auto Europe many times, and plan on using them again. "
" The vehicle had been booked and confirmed 3 months in advance. Upon arrival, following an overseas flight of 10+ hours, it took 1.5 hours to get through the line and present the paperwork to the counter staff. Only then did I learn that there was a shortage of vehicles. I was asked to wait a few hours. I estimate that approximately 100 people were crowding the premise leaving mainly standing options, and an increasing level of frustration, leading to shouting between disgruntled customers and staff. In the end, after having waited for a total of 5 hours, the staff told me I could be waiting the entire night. I gave up and took a taxi to my hotel and returned the following day. I then got a vehicle. I asked about some sort of compensation for the long wait, the expenditure of 80+ dollars on taxi, and the delay of our vacation - and the fact that I was still charged for the full rental period. I was told that they could not do anything to accommodate the inconvenience. I have rented many cars in the past. This experience, in contrast, is by far the worst in terms of lack of customer service, information, lack of appreciation/reimbursement. I have a hard time recommending Dollar to anyone, and will not spend my money on this company in the future. "
Value for Money: 1 Efficiency of Counter Staff: 3 Expediency of Drop-off: 8 Condition of the Vehicle: 7
SAN FRANCISCO, US - Reviewed by DARUSH - 13 November 2022
" Not a great experience, got the worst possible vehicle "
" There is pure solicitation at the counter, no courtesy no accommodation towrds customers. "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 8
NEW YORK, US - Reviewed by KARLIS - 12 November 2022
" Bad experiance about dollar "
" Dollar employer doesnt tell me about EZPass, he told me i can pay by cash, but actualy i can not because all tolls is cash free. Now i need to pay instead of 1.25$ about 30$ per each toll. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by TIRSO - 31 October 2022
" Autouerope gived a good service. Dollar failed by deliver me a car with emty thank. "
" The.treatment was good, but Dolar rented me a car without gas and charged me a full thank. But they gived attention to me. "
Value for Money: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 6
LOS ANGELES, US - Reviewed by NIR - 14 October 2022
" excellent "
" car was ok "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CHICAGO, US - Reviewed by FREDERICUS - 30 August 2022
" Always a pleasure to communicatie with Auto Europe, clear information and fast responses. "
" When we arrived at counter, all paper work was done. We then had to wait over 20 minutes because car had to be cleaned. When we picked it up, it wasn't very clean and certainly not just washed. The car had some small damage, we could find no one to report it too. Then someone came and told us to tell it to the person at the booth. We did, but he was surprised that we told him and said it would not be a problem. The car now and then had some notices when starting up about service being needed. The car had no window fluid and oil was just enough. Tyre pressure was low. It felt like it was not very well maintenanced. "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 6
NEW YORK, US - Reviewed by ISAAK TONY - 21 August 2022
" Really bad ... You should give me what I paid for ... Totally unprofessional... "
" I booked aGrand Cherokee or similar and I was given a Nissan Murano.....not similar...sorry "
Value for Money: 3 Efficiency of Counter Staff: 3 Expediency of Drop-off: 10 Condition of the Vehicle: 7
DETROIT, US - Reviewed by ATTILA - 24 March 2022
" Everything was great. "
" Everything was great. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TUCSON, US - Reviewed by CATHERINE - 15 March 2022
" When I contacted AutoEurope to clarify the business with the free full tank, I had a very quick and satisfying response, and the local Dollar representatives had been duly informed, so that they didn't charge me for gas like they wanted to do in the first place. "
" The car was missing a traffic camera cover, I think, and there were still some documents inside the glove box. There was some confusion as to whether a free full tank was or not included with my deal (it was, but it's not spelled out on the French version of the contract) "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
MIAMI, US - Reviewed by VESNA - 17 December 2021
" Everything was so easy...the car was clean, in great condition, with low mileage.... The rental price was great...it was worth it... Thanks for the experience! "
" Everything was so easy...the car was clean, in great condition, with low mileage.... "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by ALEŠ - 07 March 2020
" Vehicle wasn't clean when we start our rent! "
" Vehicle wasn't clean when we start our rent! "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 4
LOS ANGELES, US - Reviewed by JOHN - 02 March 2020
" It was simple and easy "
" Was good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by JUSSI - 25 February 2020
" Swift process, good value. "
" They convinced me that I can not use my own sunnpass toll sticker in Florida on their rental car. Somehow I do not believe this. "
Value for Money: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 8
NASHVILLE, US - Reviewed by SIDNEY - 20 February 2020
" Great, no problems or issues. "
" Very positive experience. No issues. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NORFOLK VA, US - Reviewed by PETR - 07 February 2020
" very good "
" very good "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
SAN FRANCISCO, US - Reviewed by COSMIN ALIN - 12 January 2020
" Nice. "
" Very smooth. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BOSTON, US - Reviewed by BERTA - 09 January 2020
" Once again Dollar and Thrifty rental charges a daily fee for the E-Z pass where other car rentals charge a flat fee once you reach $20.00 plus tolls. The daily fee of around $13.00 per day when you are only using it to exit and enter the airport is outrageous to charge a customer. I will not use this company again. "
" Dollar rental charges a daily fee for the E-Z pass where other car rentals charge a flat fee once you reach $20.00 plus tolls. The daily fee of around $13.00 per day when you are only using it to exit and enter the airport is outrageous to charge a customer. I will not use this company again. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 7
MIAMI, US - Reviewed by MARCO - 05 January 2020
" Overall it was one of the best car rental experience I've ever had. Thanks Dollar and thanks Auto Europe! "
" Fast and efficient. Great choice of cars and excellent prices. Didn't try to sell services I didn't need "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SAN FRANCISCO, US - Reviewed by JAN - 05 January 2020
" . "
" . "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SANTA ANA, US - Reviewed by ARTHUR STEPHEN - 02 January 2020
" As stated poor "
" Talked into a bigger car on the basis that my cAr was not suitable available. Gave in And upgraded the car up a category and asked to extend the drop off time as a trade off for doing so only to be charged for that privilege of drop off two hours later than first planned, Car full of dings And Denys and such not featuring in the hand over docs real poor experience overall "
Value for Money: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 4 Condition of the Vehicle: 1
NEW YORK, US - Reviewed by TJASA - 22 December 2019
" additional payment for the bigger car (should be included in the price), no one did not show us the cars features "
" additional payment for the bigger car (should be included in the price), no one did not show us the cars features "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHARLOTTE, US - Reviewed by CHRISTIAN - 16 November 2019
" All good "
" I asked for an upgrade from standard SUV to a slightly larger SUV. The upgrade price was 1080 USD on a prepaid price of 343 Euro. Crazy rip off, but a part from that they were nice. No queue. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by GJORGJI - 29 October 2019
" Apart from the not returned money, I`m satisfied with Auto Europe "
" Dollar charged me 200 USD for some guarantee with a promise that they will return the money the very next day when I return the car. More than two weeks have passed and I`m still waiting for the money "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 10
WASHINGTON DC, US - Reviewed by CHRISTOPHER - 23 October 2019
" Special thks goes to both the gentleman who helped us at the counter & to Ms Priscilla whose cheerfulness is infectious :)) "
" Dollar has a early check-in option that makes things faster & smoother when i get to the counter. In this way, i can chk-in right after i am confirmed with the booking, and the process is shortened at the counter. Dollar also has a easy choose & car pick-up system. We really appreciate Their kind staffs. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SAN FRANCISCO, US - Reviewed by ASHER - 24 September 2019
" Great car, good experiance "
" Great car, good experiance "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by BERTRAND - 29 August 2019
" I am disappointed about the Z toll plan charge and cost. Poor communication as well as another better option was available but only mentioned when returning the car. On the other hand, I would like to be able to add second driver option upfront at the booking, not when being at the counter. "
" I am disappointed about the Z toll plan charge and cost. Poor communication as well as another better option was available but only mentioned when returning the car. On the other hand, I would like to be able to add second driver option upfront at the booking, not when being at the counter. "
Value for Money: 6 Efficiency of Counter Staff: 4 Expediency of Drop-off: 9 Condition of the Vehicle: 6
LOS ANGELES, US - Reviewed by PETR - 27 August 2019
" . "
" . "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by FLAVIO - 16 August 2019
" Overall experince very good "
" Nice service and very good car at Las Vegas airport "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
OAKLAND, US - Reviewed by JESÚS - 09 August 2019
" Bad experience, not likely to rent from them again. "
" 2 hours wait to get the car...system was supposed to be down. Car was dirty and not even close to a Tucson...a small Kia "
Value for Money: 7 Efficiency of Counter Staff: 3 Expediency of Drop-off: 10 Condition of the Vehicle: 5
LAS VEGAS, US - Reviewed by JESUS - 05 August 2019
" Ok "
" Ok "
Value for Money: 7 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 6
ALBUQUERQUE, US - Reviewed by JENNIFER - 23 July 2019
" Great "
" The check in and check out was easy and the staff friendly. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SAN FRANCISCO, US - Reviewed by SVEN-OLOF - 12 July 2019
" fuel efficient ! "
" Little long waiting for the bus to terminal "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
LOS ANGELES, US - Reviewed by JOONAS - 04 July 2019
" We have not received help from auto Europe to get out deposit money. "
" We have not recived our deposit money (we had to do cash deposit because dollar only accepted credit card with magnetic read which was not working) and it is hard to get contact with dollar (request form is not working properly). "
Value for Money: 2 Efficiency of Counter Staff: 2 Expediency of Drop-off: 2 Condition of the Vehicle: 8
NEW YORK, US - Reviewed by JASON - 02 July 2019
" Very happy with the experience "
" Excellent service. Made car hire very easy. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHICAGO, US - Reviewed by MARGARET - 21 June 2019
" Woman in office at collection was so helpful with tips/advice of tolls but also where to eat local foods Quickest collection and return ever "
" Very efficent and friendly collection and return Would use again "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LOS ANGELES, US - Reviewed by KRISZTINA - 19 June 2019
" It's not the first time that I used Auto Europe, I like the service and the prices. "
" The car was young, good, low mileage, just what we booked. The navigation was odd, it was a honor mobile phone and it didn't work offline, so most of the time we could not use it, because we went to national parks. That was a waste of money. "
Value for Money: 8 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
WASHINGTON DC, US - Reviewed by NASIM - 24 May 2019
" . "
" Nice car But the navigation system dose not work. I pay for navigation system more than 150 euro. "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LOS ANGELES, US - Reviewed by MADARS - 21 May 2019
" It was ok, except the issue with the car "
" The overall satisfaction could be Ok, however because of an issue made by the Dollar, I can't give appositive feedback. The issue we had was related to the oil change, as after a week of travelling the oil level in the car (Chevrolet Equinox) became 0%. We were not informed by Dollar that the car has low oil amount and that we should not drive more than about 1000 miles (after which the oil change was scheduled). We still had about 2000 miles to drive in our 3-weeks long trip, so called the Roadside assistance. Only after about 1 hour of calling we've got the answer that we should change the car. We had to drive to Fresno, where the closest Dollar office was located and spent about 3 hours to change the car (as we also had to return the car with full tank). It wasn't our fault that the car had this oil issue, so I rate it as we were given a broken car! The only positive thing from this story was that we were given a brand new Hyundai Santa Fe afterwards. "
Value for Money: 3 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 1
LAS VEGAS, US - Reviewed by MICHAL - 11 May 2019
" It took some time to pick up the car in Treasure Island as there was only one lady at the desk and there were several pleople in from of us. On the other hand she was very nice a pleasent to talk to. "
" Maps in navigation should be updated. "
Value for Money: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NEW YORK, US - Reviewed by ADRIAN - 04 May 2019
" vehicle delivered as reserved... well done "
" good experience and correct treatment "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
SAN FRANCISCO, US - Reviewed by TOMAS - 19 April 2019
" Pick-up staff was not super friendly but OK. Wait was limited (15min). Drop-off was very smooth. Didn't have to wait at all. Was charged with a tax of +/- 20 EUR at the end of the trip by Dollar. Don't think this was mentioned when renting the car. "
" Pick-up staff was not super friendly but OK. Wait was limited (15min). Drop-off was very smooth. Didn't have to wait at all. Was charged with a tax of +/- 20 EUR at the end of the trip by Dollar. Don't think this was mentioned when renting the car. "
Value for Money: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 9
LOS ANGELES, US - Reviewed by ELKE - 13 March 2019
" Nothing to comment on. "
" Service was really fast, both at pick-up and drop-off. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 7
ORLANDO, US - Reviewed by FERGAL - 05 March 2019
" Very happy all around "
" Friendly and helpful "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
WASHINGTON DC, US - Reviewed by ROBERT - 06 January 2019
" This is my second trip renting with AutoEurope and I am generally very pleased. I am now aware of the fact that a credit card is required to rent in the U.S. regardless of the voucher payment to AutoEurope. Even though this is mentioned in the AutoEurope confirmation it should probably be given greater prominence in the renting process and the confirmation. "
" Everything went fairly smoothly. All rentals at IAD are off-terminal but the shuttle bus was already there and took us directly to the rental office and the return was equally smooth. The vehicle was the correct class as reserved and this particular small SUV (Buick Encore) got very good fuel economy for a U.S. automatic transmission vehicle. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ATLANTA, US - Reviewed by KAREN - 13 December 2018
" No more "
" Hard to find a person to check us out at airport. Person who did come was "spaced out" "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
LOS ANGELES, US - Reviewed by THOMAS - 10 November 2018
" Recommended "
" Mid Size SUV not available, could choose for free upgrade, Ford Explorer with just 3600 miles! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SAN DIEGO, US - Reviewed by SHERRIE - 22 October 2018
" I like working with auto europe "
" I was satisfied "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
LAS VEGAS, US - Reviewed by TERJE - 17 October 2018
" yes "
" They were trying to sell me extra coverage and said roadside assistance was not included in my lease even though Im pretty sure I had included the extended insurance in my purchase. "
Value for Money: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 7
CINCINNATI, US - Reviewed by JUHA - 03 October 2018
" Dollar value maybe 60 cents "
" I had reserved small SUV and when i got there that type was not available. I was offered bigger SUV with extra cost. Why ? They could not provide what was ordered. Finally I decided to take full size car with same price, but if I would select full size in first place that would be cheaper. No I ended pay over prized full size rental. "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LOS ANGELES, US - Reviewed by OLEKSANDR - 25 September 2018
" I will definitely recommend this service to my friends. I was 100% satisfied "
" That was a great experience. Great price, nice auto park and loyalty for the customer. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ORLANDO, US - Reviewed by JOHANNES - 21 August 2018
" I felt Dollar really tried to screw me by playing the fear card! "
" Dollar quite agressively tried to sell me a toll clearance for Florida. That was in theis words absolutely necessary and would cost me 250 dollars for 31 days. If would not do so I would have to pay heavy fines. I refused and bought myself at Walgreens a Florida-sunpass for five dollars. By using my TomTom I could avoid toll roads very easely. The roads I used were fine and in total I have spend 28 dollarcents on toll! Furthermore they said that the Insurance given by Auto-Europe would not cover most events! Their Insurance was much better. Fortunately I also refused this, thanks to the information you gave, "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 6 Condition of the Vehicle: 9
LOS ANGELES, US - Reviewed by TITUS - 13 August 2018
" Perfect ! "
" Great ! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RALEIGH, US - Reviewed by PAULO - 26 June 2018
" no comments "
" no comments "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 7 Condition of the Vehicle: 7
SAN FRANCISCO, US - Reviewed by ANDRIY - 15 June 2018
" Generally good except for being forced to prepurchase the fuem "
" I was forced to pre-repurchase fuel by the counter staff at san Francisco even though my voucher stayed that I am free to choose if I want to or purchase or to bring back full tank. It was a disappointing experience as fuel pre-purchase is a typical "ripoff" tactics by rental companies and they didnt want to honour the conditions of my reservations. A good experience othewrise. "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 8
FORT LAUDERDALE, US - Reviewed by JIRI - 17 May 2018
" Hallo, the latest our car - KIA RIO was old, with more repair and not so clean'! For this rent, we have by Dollar / every time Dollar only / the best cars! Maybe will be next better. With best regards Jiri Homolka. "
" All, as every time was perfect! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 3
SAN FRANCISCO, US - Reviewed by DIRK - 19 April 2018
" all in all no complains like it should be "
" perfect "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
HOUSTON, US - Reviewed by GILLES - 17 April 2018
" Excellent company, with good service "
" Any surprise all is always correct "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 9
DALLAS, US - Reviewed by WILLIAM - 25 July 2017
" We have not received the booked car , had to rebook , pay double and more.... "
" Tried to help but with no succes "
LAS VEGAS, US - Reviewed by SØREN - 15 July 2017
LOS ANGELES, US - Reviewed by DEIVIDAS - 14 June 2017
WASHINGTON DC, US - Reviewed by WILLIAM - 14 June 2017
" Auto Europe always does a great job. Strangely, for this rental I got messages for several weeks saying that there were no cars available, over multiple US cities and dates... Was there some sort of glitch on the website? I was finally able to book through Auto Europe, but only on the 5th or 6th time I went to the site. "
" There was only one "intermediate" car on the Dollar lot when I got there on a Saturday evening, and the Kia Rio that was the only car available did not offer very much power, and only had a 10-gallon fuel tank... Was this even really an intermediate car? I would hate to see what their "compact" and "economy" models would look like! "
MIAMI, US - Reviewed by VITALY - 09 June 2017
CHICAGO, US - Reviewed by FRANCESCO - 05 June 2017
" everything perfect "
" everything perfect "
LOS ANGELES, US - Reviewed by TIINA - 01 May 2017
" the estimated price grow two times!!!!!!! "
" the man,who served me on the counter demanded me to choose the option for returnig car empty and told me,that it will cost me extra 60 dollars.Now autoeurope.com has charged me 260 USD extra!!! This is a total scam and cheating by a big international corporation.I am very very dissapointed "
SAN FRANCISCO, US - Reviewed by ELLEN - 28 April 2017
" The price on the Auto Europe site was 85,77 EUR for the car rental which was taken immediately from my credit card. At the side I paid extra 250 USD for extra fees regarding the car rental. These information need to be more vivid on your side - I did not realize that all these extra costs regarding insurance and other cost would not be included. The price on your side is only a small part of the whole rental price which I did not realize do to lack of information. "
" Besides all the extra cost the service of picking up the car was fast and easy. "
MIAMI, US - Reviewed by GIORGIO - 28 April 2017
" Too long waiting time to pick-up the car (more than 1 hour) is unacceptable. "
LOS ANGELES, US - Reviewed by MADIS - 17 April 2017
" it worked "
" did not get the car I wanted to rent, I got same class (standard suv) but much cheaper car... sad "
TAMPA, US - Reviewed by MICHAELA - 30 March 2017
" Good price and easy to use website. "
ORLANDO, US - Reviewed by HERMAN - 18 March 2017
" no complaints,website is user friendly "
" car is in good condition, friendly service "
SAN FRANCISCO, US - Reviewed by CLAIRE - 28 February 2017
LOS ANGELES, US - Reviewed by VIKTORIA - 14 February 2017
" Easy to book, cheapest car rental webpage, helpful call center "
" Everything went smooth, they were helpful. The mid-size car we rented was pretty new and in very good condition. I cannot understand why people are complaining, if you read the papers carefully through before signing and cancel all the extra services you don't want to buy, there won't be any hidden costs. "
SAN FRANCISCO, US - Reviewed by JONAS - 13 February 2017
DENVER, US - Reviewed by EVA - 11 February 2017
LIHUE, US - Reviewed by JURAJ - 05 February 2017
" car had a mechanical problem but the staff were super friendly and willing to exchange the vehicle immediately and completely hassle free. "
SAN FRANCISCO, US - Reviewed by KRISTJAN - 07 January 2017
" Maybe this is normal in USA, but I thought that I paid everything (insurances, etc) through AutoEurope, but Dollar started to sell me different stupid services like RoadSafe (pointless service - for stupid people - in case you need to tow away your car if fuel tank becomes empty in desert or if you need to replace your empty tire - hello - they have even in desert 4-lane asphalt roads - this is not afghanistan) and additional refueling (added total ca 300 USD to my final price) "
LAS VEGAS, US - Reviewed by WERONIKA - 12 December 2016
" Hassle free rental from booking to delivery of car :) "
PALM SPRINGS, US - Reviewed by JOHN DAVID - 07 December 2016
" Always helpful and flexible. Good rates, too. "
" Nice people, helpful. Perhaps a little understaffed when we arrived in the evening. "
KAHULUI, US - Reviewed by TINA - 06 December 2016
" The car we were first given was really worn out a lot and had many dings and scratches. We asked for a car change, which was done without problem, but even that car was quite "tired" looking and tires worn out. We didn't fuss with that one,but was surprised, because our experience with Dollar in other states was that cars were better maintained. "
PITTSBURGH, US - Reviewed by BARBARA - 03 December 2016
FORT LAUDERDALE, US - Reviewed by ROLAND - 02 December 2016
" excellent and complete preparation. Auto Europe took care of all the details. "
" easy going "
PHILADELPHIA, US - Reviewed by MICHAEL - 29 November 2016
" Booking with Auto Europe was very easy and the price was great, especially compared to other booking sites. "
" They need more shuttles to pick up from the airport but otherwise the experience was fine. "
LAS VEGAS, US - Reviewed by ILAN - 22 November 2016
" one of the best dealer for my holidays "
" Even the car we were expecting for wasn't in stock, the crew in place make an effort to find us one on the park , that was good sense of marketing and useful . "
LOS ANGELES, US - Reviewed by MANUEL - 21 November 2016
CINCINNATI, US - Reviewed by VITALY - 20 November 2016
MIAMI, US - Reviewed by DERRICK OSWALD - 18 November 2016
ORLANDO, US - Reviewed by ALAIN - 12 November 2016
BOSTON, US - Reviewed by MARY - 10 November 2016
ORLANDO, US - Reviewed by LINDA - 07 November 2016
NASHVILLE, US - Reviewed by ALAIN - 06 November 2016
CHICAGO, US - Reviewed by JAN - 06 November 2016
" We got the car we paid for. No hassle. We also had the baby seat paid and expected that to be installed but we had to do it ourselves. "
" We got the car we paid for. No hassle. We also had the baby seat paid and expected that to be installed but we had to do it ourselves. "
MIAMI, US - Reviewed by PATRICK - 02 November 2016
" Not enough Counters for all the Tourist with rental cars "
ORLANDO, US - Reviewed by ANNA - 02 November 2016
" Hello! Just came back from Orlando. First car which we rent, has been chosen by color (red), and the next day there was a yellow lamp blooming, so we came back to the airport and changed to the same model but different grey one, this one went 3 times less miles (must be every one wants red) and was very helpful and comfortable for us during all the week. Thank you very much for the company and service! "
ORLANDO, US - Reviewed by ALFRED - 31 October 2016
" There were no vans available and the staff at the desk wasn't really helpful. They said, we should accept another car. After an argument with staff at the actual parking area they were willing to give us a bigger SUV. Initially they said, they will also have a waiting time of 1 to 2 hours. Further the staff at the desk was trying tonsell us additional insurances covered by our contract with auto europe. They said, the contract is not with them and any kind of insurance claim is not their business. They will ask for compensation from us and we then could deal with Auto Europe. "
SAN FRANCISCO, US - Reviewed by KAMAL - 30 October 2016
" The Dollar-agent tried hardly to upgrade our contract with additional "unnecessary" insurances! Finaly we bought a "Tank Empty Return" or FPO for $ 52,02 "
BOSTON, US - Reviewed by JURAJ - 23 October 2016
" I had a negative experience with auto europe. After I was told I need credit card to rent a car, I tried to solve this issue by another call to their call centre. I was told to do it locally, that was declined at the counter. So they just ate my money for nothing!!! I wrote a message to auto europe asking for refund and they still didn't reply! What a shame!!! I am waiting for your reply!!!!!!!!!! "
KEY WEST, US - Reviewed by BERIT - 20 October 2016
" Bullied into purchasing the Sunpass by the person at the counter, and even after several requests only after purchasing the pass it was disclosed that there would've been also the possibility to add the Sunpass at the end of the rental. No emphasis on customer service, only on pushing/achieving sales targets. Also, only after insisting that the additional drivers were free of charge, the fact was accepted by counter staff, as was the fact that a GPS is not wanted. The car was dirty, especially the windshield. I would not recommend renting with Dollar (or Hertz, as they share both vehicles and staff). "
CHICAGO, US - Reviewed by VEDRAN - 19 October 2016
MIAMI, US - Reviewed by HELLMUTH - 10 October 2016
" Long queue at car pickup, partly only 2 people from Dollar servicing customers. Waiting time 30 minutes. Car was not clean but otherwise in good condition. Car return went fast. "
SAN FRANCISCO, US - Reviewed by ANDREJ - 08 October 2016
" We get downgraded car. Toyota Camry instead Nissan Maxima. "
BOSTON, US - Reviewed by CARLOS - 03 October 2016
LOS ANGELES, US - Reviewed by DOLORES - 01 October 2016
" The first rental on September 1st 2016 was a car which had not been cleaned prior to my rental. Since it was dark when I got the car I didn't notice that. Anyway, I didn't mention when I brought it back. The second rental was on September 20th 2016, and again it was dark when I got in the car and I didn't notice that it was dirty as well. Also there was a bad smell coming from the air condition. "
" When I returned the car I was accused of having smoked in the car and they charged me, without my acceptance, 300 $!!!!!!! What a fraud!!!! 300$ without my agreement and I couldn't do anything!!! Since there's nothing to sign anymore when one rents a car, they just take the credit card. I read the rental agreement and even if I had smoked there's no where indicated that one cannot smoke in the car!!! "
CHICAGO, US - Reviewed by SATISH - 22 September 2016
LOS ANGELES, US - Reviewed by MARCO - 18 September 2016
" Short check in, possibility to chose between all available cars of the chosen category. No problem at all with the vehicle during our journey (2.500 miles in 2 weeks). Fast check out when returning the vehicle. Quick shuttle bus from and to the terminal. "
LOS ANGELES, US - Reviewed by DOLORES - 15 September 2016
" The car was not well kept, 42000 miles, from Texas, lots of dents, not clean. Also the representative tried to sell me the full coverage that I already had booked and payed for. Long time waiting in line! Long time waiting for the shuttle at the pick-up LAX. "
NEW YORK, US - Reviewed by MARIO - 11 September 2016
CHICAGO, US - Reviewed by EVELYNE - 07 September 2016
NEW YORK, US - Reviewed by LUDEK - 04 September 2016
" Dollar is not good partner for you, we have not all information... "
" 1. It was wrong adress by LaGuardie - big stress, when tha taxi take out our by this adress. Phone was only automat 2. By taking car - we would like change return adress to JFK. The worker say not problem, we pay 98 USD by return 3. The personal is angry, lax 4.WORST CUSTOMER INTERACTION, SERVICE, ATTITUDE, AND MANAGER. "
ATLANTA, US - Reviewed by JAKUB - 02 September 2016
SAN FRANCISCO, US - Reviewed by PAOLO - 30 August 2016
" Al momento in cui sono andato al desk della.Dollar, la persona con cui mi sono interfacciato mi ha detto che la.prenotazione risultava cancellata nonostante il mio pagamento tramite american Express fosse andata a buon fine, come risulta da estratto conto on line.. "
BOSTON, US - Reviewed by BRENDAN - 28 August 2016
" I tried to book and a page came up to say that my card wasn't processed but that I should give you a call. I didnt do this since I didn't receive booking confirmation. I booked it a couple of weeks later and then discover that the money had been taken out of my account twice. I called customer services and was left somewhat confused. I am waiting for my visa bill to see if I was credited the correct amount. Hassle I didn't need before going on holidays and not much in the way of an apology or explanation. "
SAN FRANCISCO, US - Reviewed by MAURIZIO - 28 August 2016
" personale molto capace e pronto a consigliare sulle opzioni di noleggio "
" troppo lenti nella consegna dell'auto, piu' di un ora,per il resto ok. "
LOS ANGELES, US - Reviewed by BIRGIR - 27 August 2016
" The staff was very helpful but we didn't get the kind of car that we wanted. The service was very good. We did have to get another car (Something wrong with the front wheel). Everyone was helpful and the switch went smoothly. "
SAN FRANCISCO, US - Reviewed by JEAN FRANCOIS - 25 August 2016
" Great prices offered, and trustable service too. "
" Excellent service was provided both at pick-up and on return at Las Vegas airport. The car was provided very clean and the registration process was efficient if not quick (there was queue). The staff was very friendly too. Return at las vegas was very quick. And the price offered was clearly the best. This is an unbeatable price/quality ratio. I was worried at first as this company was granted only 3 stars out of five, but my experience is worth 5+. "
BOSTON, US - Reviewed by JANINE - 25 August 2016
CHICAGO, US - Reviewed by INGA - 25 August 2016
" It was excelent! "
" Nice staff, prices are good, information about services I can take additionaly - absolutely good. "
MIAMI, US - Reviewed by MARCO - 23 August 2016
" Very good service , I.m really satisfied "
" Very good service , I.m really satisfied "
KAHULUI, US - Reviewed by XAVIER - 18 August 2016
" the category of car is not really accurate. I rent a standard SUV in Hawaii, which is a Grand Cherokee or equivalent, and when take your car at Dollar, it's a Dodge Journey which is not really an SUV...Dollar told me that your car categories are not aligned in the ones they advertised on their own webside! "
DENVER, US - Reviewed by GLORIA - 18 August 2016
" Autoeurope is great , straightfoward transaction with no hassles "
" The agent insisted on adding the toll road charge for 12.90 a day even after we told her we would not be on any toll roads . They did remove the charge however , when we returned the car . I had to go to another Dollar counter to ask them to take the charge off so that was an unnecessary inconvenience. "
NEW YORK, US - Reviewed by LUC - 17 August 2016
" 2 points not admissible from DOLLAR I booked a car with GPS 2 months before my departure. _ No car with GPS available. _ I have been proposed a car with GPS which was obviously not in the same category after an hour _ The manager of the site was not empowered to propose an upgrade _ I have been lucky after two hours : a customer brought back answering my needs 2 I have been imposed a gas refill at 58$ despite my tank was almost full "
SAN FRANCISCO, US - Reviewed by JENNIFER - 14 August 2016
SANTA ANA, US - Reviewed by JAMES - 12 August 2016
" When I arrived I was told that I needed to pay $330 dollars extra for roadside assistance. I was told by auto Europe that everything was included in the price including roadside assistance. When I told them this they said I needed to pay extra tax $43 dollars which I paid and then I got the car. The petrol tank wasn't full when I picked up the car. When I returned the car I filled it up and now arriving home I see that Dollar has charged an extra 42.62. and I don't know what for. "
LOS ANGELES, US - Reviewed by JOSE ENRIQUE - 08 August 2016
LAS VEGAS, US - Reviewed by STEVE - 08 August 2016
LOS ANGELES, US - Reviewed by LIETING - 07 August 2016
MIAMI, US - Reviewed by HANS - 03 August 2016
" Had to drive 120 km to change the car after beeing stopped by the police because the regio had expired on my rental car. return resulted in an extra charge of concession recovery fee dollar 63,36 despite your rental was all inclusive "
" see above "
LOS ANGELES, US - Reviewed by RUYGROK - 02 August 2016
" Klant vriendelijk bedrijf. Hebben regelmatig gebeld omdat we beetje wantrouwend waren vanwege de prijs. Alles is super verlopen. Aanrader is wel om zeer vroeg te boeken voor een goede prijs! Wij 8 maanden van tevoren gedaan. "
" Duurde wel even voor dat we een auto mee kregen, 1 uur gewacht. Hoefde voor het wachten de auto niet vol retour te brengen ter compensatie. Ook stond op onze reservering dat we de auto voor 7 uur in de ochtend terug zouden brengen. Dit kwam slecht uit omdat onze vlucht vertraging had. Dit werd gewoon omgezet. 24 uur is 24 uur. In de avond brengen is in de avond terug. Heel fijn. Fantastische reis van 3 weken gemaakt in America met een bijna nieuwe KIA sedona met 5 volwassenen. "
LOS ANGELES, US - Reviewed by ANN - 28 July 2016
SAN FRANCISCO, US - Reviewed by ALEXANDROS - 26 July 2016
" The staff was not very welcoming, they seemed to be in a hurry. Also, no options were given for the car rental (we were just handed the keys and that's it). "
MIAMI, US - Reviewed by PATRICK - 24 July 2016
" Dollar ask me to pay another insurance when I reach. "
" Dollar ask me to pay another insurance when I reach "
SAN DIEGO, US - Reviewed by STEVEN - 24 July 2016
" The car had a few dents and scratches on it. It had a fairly basic interior/ dashboard. Not the usual standard we've come to expect when hiring a car in USA, apart from that the car was okay. "
" The (Dollar) employee was extremely helpful and polite. "
DENVER, US - Reviewed by JAN - 23 July 2016
" No response on mail re unexpected charges after returning the rental car on allegedly toll charges. "
" Long waiting line, finally when we did get the car had to wait inline for exiting the park lot and final car check. There it turned out this car appeared not available after all as it needed maintenance / repair. Afterwards it appeared there was a 350 reservation made on my credit card without making that clear. Finally after retuning the car my creditcard got charged with some 50 supposedly for toll charges - rediculous amount i do nor agree to and panding response from autoeurope on. "
LAS VEGAS, US - Reviewed by SORIN - 20 July 2016
" I did not get informed that I might not get the car I ordered and payed. "
" I paid for a convertible and got a Buick Regal, they said no cars are available so take it or leave with no refund... "
LOS ANGELES, US - Reviewed by JOE - 11 July 2016
" The reason I booked this car was because of the car advertised and cost. This car was not available and the replacement was to small. When I tried to upgrade to a bigger car was told none was avaliable but return in two days. When I returned before leaving LA on road trip found rental agency to be unintrested and again they told me no car was avaliable for upgrade. Just made do with what we had. "
DENVER, US - Reviewed by PANTELIS - 10 July 2016
MINNEAPOLIS, US - Reviewed by BORIS - 08 July 2016
ATLANTA, US - Reviewed by GIORGIO - 07 July 2016
" Ottime tariffe, istruzioni chiare; da migliorare l'assistenza telefonica durante il noleggio "
" Veloci ed efficaci "
CHICAGO, US - Reviewed by MIKAEL - 04 July 2016
LOS ANGELES, US - Reviewed by LUCIAN - 01 July 2016
ATLANTA, US - Reviewed by PETRUS W - 01 July 2016
" Clear, Fast and to the point "
" I thought I got a middle class car, but it was a to small one So I have to upgrade to a bigger car otherwise I could not take my Luggage with me ( For 5 weeks) "
LOS ANGELES, US - Reviewed by ANTON - 28 June 2016
LOS ANGELES, US - Reviewed by LUDVIG - 28 June 2016
NEW ORLEANS, US - Reviewed by JEAN GUY - 24 June 2016
CHICAGO, US - Reviewed by HENK - 17 June 2016
" Extremely rude employees, had to wait for almost 2 hours to get the car. When it finnaly was my turn i had an argument about the gas included option (only after i said i would call auto europe the option magically appeared on the screen). Attendant was constantly babbling in some walkie talkie and did not look at me once directly. Worst advice about tollplann. Bought a tollplann for $200, highly recommended, but drove on max $ 10 worth of toll roads. Upon returning car also extremely rude expierence, attendant made no contact at all, treid 2 times to hand over the keys but he ignored me totally. I just left the keys on the wipers. Dollar never again, i also filed a complaint directly to Dollar. "
TAMPA, US - Reviewed by PETER - 16 June 2016
" Excelent Service, nice Car, "
LOS ANGELES, US - Reviewed by GIOVANNI - 11 June 2016
CHICAGO, US - Reviewed by CARSTEN - 10 June 2016
SAN FRANCISCO, US - Reviewed by SHANE - 08 June 2016
" good rates and easy to make adjustments. "
" relatively quick process. choice of cars available. "
LOS ANGELES, US - Reviewed by FEDERICO - 08 June 2016
" the local seller initially offered me a $ 375 bill automatically, after my request to remove all warranties OPTIONAL, sold me a $ 71 optional roadside assistance more tax "guise" to compulsory law. it seems to me right and not just legal. "
LOS ANGELES, US - Reviewed by DANIELA - 07 June 2016
ORLANDO, US - Reviewed by ANNETTE - 06 June 2016
FORT MYERS, US - Reviewed by JOHN - 04 June 2016
" Good service Value for money "
" Good service "
NEW YORK, US - Reviewed by IONEL - 03 June 2016
MIAMI, US - Reviewed by MARC - 29 May 2016
ORLANDO, US - Reviewed by KATJA - 19 May 2016
CHICAGO, US - Reviewed by RADU ION - 17 May 2016
FORT LAUDERDALE, US - Reviewed by CARMELO - 13 May 2016
PHILADELPHIA, US - Reviewed by WILLIAM - 12 May 2016
ORLANDO, US - Reviewed by KEES - 09 May 2016
" everthing was fine; good car and service "
ATLANTA, US - Reviewed by JEAN FRANCOIS - 08 May 2016
BOSTON, US - Reviewed by ANDREW - 08 May 2016
" Desk at Boston was inadequately staffed. We waited a long time (30 mins) in line for pick up. After a long flight with a 3 hour drive ahead this was unacceptable...we are unlikely to choose dollar again. "
HOUSTON, US - Reviewed by GERTJAN - 05 May 2016
" Excellent service "
" Very fast delibereren AND return "
SAN FRANCISCO, US - Reviewed by WILLIAM - 03 May 2016
" Fine as always "
" Nice car, no problems "
DENVER, US - Reviewed by JAN - 25 April 2016
LOS ANGELES, US - Reviewed by PIERLUIGI - 25 April 2016
" se non mi verranno addebitate altre somme sulla carta oltre 30/40 dollari di cui non ho capito il motivo, quest'anno è andata bene. l'anno scorso fu molto faticoso farsi restituire somme non dovute "
" l'auto molto basic, una Nissan senza l'apertura delle porte centralizzata, senza l'orologio, senza il termometro...ha sempre funzionato molto bene nei 10.400 km percorsi. il personale all'arrivo insisteva per ulteriori assicurazioni, quello all'arrivo gentile e professionale. "
PHILADELPHIA, US - Reviewed by ANTRA - 25 April 2016
MIAMI, US - Reviewed by ANTRA - 25 April 2016
LAS VEGAS, US - Reviewed by TIINA - 21 April 2016
" the best prices "
" The gentleman,who served me,was rude and wanted to give me 2 door vehicle,though I had reserved and prepaid for 4 door vehicle.The car was very small and no luggage room.I have never had these kind of problems with other rental providers.Next time I will not use Dollar rent "
LOS ANGELES, US - Reviewed by MARGARITA - 29 March 2016
" i wasnt able to use it due to the fact that my license is from the US how can i get my money back?? "
MIAMI, US - Reviewed by ROCCO - 23 March 2016
" my remarks are on rentacar companies such as Dollar who charged me at car pick up different items which doubled the cost already payed to AutoEurope. You should know better the total cost and inform your customers in advance. I am available to provide more details rocco di bari "
" local charges more than rental rate. I booked a Grand Cheroke that they don't have at all only Dodge basic model. "
SAN FRANCISCO, US - Reviewed by PEDRO ANTONIO - 22 March 2016
" I was offered a GPS that costed me 19$ a day and it did not worked properly. I did not use it a single day. When I gave it back after a week and explained the situation and asked for a reimbursement, they said that Dollar Las Vegas was different than Dollar San Francisco and I did not have the right for reimbursement. I will present a formal complaint "
SAN FRANCISCO, US - Reviewed by OSCAR - 19 March 2016
NEW ORLEANS, US - Reviewed by ROGER - 13 March 2016
" Good and attractive prices "
" Good service "
MEMPHIS, US - Reviewed by OLIVIER - 11 March 2016
" Checking was incorrect and slow. "
MIAMI, US - Reviewed by FRANCISCO - 10 March 2016
" Long queue to collect car... about 40 min. Got ripped off with the fuel on return, they charged USD9.99 per gallon, while the street price was around USD3.80... had to do it as I was in a rush for my flight. SunPass/EZ pass is another ripoff they charge more than USD12 per day.. not fair if you dont cross so many tolls in a day. "
ORLANDO, US - Reviewed by PIETER - 07 March 2016
" I do not have any complains about the service I received in order to make a reservation. "
" Dear Sir, dear Madam, I refer to voucher EU10276288. When we arrived at the airport in Orlando, the car we reserved, was not available. We were supposed to wait at least one hour to obtain another vehicle, that was completely different and less quality from the one we paid for. Seeing as we were on a tight schedule, we could not wait and therefor did not take another car. I would like to be fully reimbursed for the complete amount of my reservation, seeing as we did not use any car at all. Best regards, Pieter Beeuwsaert "
MAUI, US - Reviewed by EUGENE - 06 March 2016
" good prices, customer oriented "
" pretty long line on pick-up "
LOS ANGELES, US - Reviewed by MICHAEL - 04 March 2016
MIAMI, US - Reviewed by JEREMIE - 24 February 2016
ATLANTA, US - Reviewed by KATI - 22 February 2016
FORT MYERS, US - Reviewed by RHODA - 20 February 2016
" I have nothing but praise for my dealings with Autoeuropa Staff exceptionally helpful and easy to communicate with. I made a number of changes during the rental period and at all times the staff went out of their way to make it easy for me and Rrange the best possible deal Thank you to Leoand Luke. Rhoda "
" At pick up and drop off points they were. Rey efficient and helpful. Telephone contact was not as good. Thank goodness I had Autoeuropa to turn to for advice. "
LOS ANGELES, US - Reviewed by RICARDO - 20 February 2016
" Great car available at good price, although pushing too much with extra insurance "
TUCSON, US - Reviewed by MICHEL - 19 February 2016
" Arrivé à Tucson tard le soir, il n'y avait pas de modèle ford escape comme réclamé. on m'a donné une jeep petite et vieille et pour aller à un modèle supérieur on demandait une trentaine de dollars de plus par jour. Ayant refusé j'ai du changer le lendemain cette jeep pourrie contre une KIA moderne mais trop petite "
SAN FRANCISCO, US - Reviewed by VIKTOR - 13 February 2016
" I had problems at pickup of the car as I wanted to choose the full in full out fuel option but the agent said it is not possible. I had to call Auto Europe to clarify the issue as the option is also on the voucher it was just time consumpting to get to the pickup jow I wanted and paid for. Otherwise the car was a brand new 2000miles dodge journey a higher class actually as booked. So that and dropoff was no problem was satisfied with dollar and I recommend it. "
HONOLULU, US - Reviewed by VINCENZO - 12 February 2016
" Bexause Auto Europe don't helps the customer, but helps the renter. I booked a COMPACT Car, but I received an ECONOMY Car. I sent a m e-mail without receiving any help "
" I booked and paid a COMPACT Car. I received an ECONOMY Car "
MIAMI, US - Reviewed by BORIS DANILO - 12 February 2016
" Dollar engaña a la gente. Nos dijeron q el tanque de gasolina estaba incluido con autoeurope y podiamos devolverlo vacio sin coste y luego nos lo cobraron. "