Comprised of many different states, all with their own individual histories, cultures and charm – the United States of America is one of the most visited countries in the world. From the west coast to the east coast, visitors will find numerous world-famous cities and regions. Los Angeles with its white sandy beaches and movie industry attracts many visitors. New York boasts financial might and a city full of iconic skyscrapers. Whilst Orlando attracts thousands of visitors with its theme parks and entertainment centres.
With over 65 years of international car rental industry experience, Auto Europe though its local, national and international car rental partners, is able to provide competitive rental rates and regular promotions. From car hire to motorhome hire and more, placing a reservation with us is simple and secure. Consult our online booking engine for the most recent deals and save money on your next booking. For those that have not used our service before, have a read of our car rental reviews in the USA to find out more.
" Auto Europe, You do Your job really good! Thank You! "
" We had a very bad experience with our recent car rental at Thriffty at San Francisco Airport. When booking the car, we chose and paid for car insurance (we chose standard insurance, the only thing that was not included was Optional Premium Emergency Roadside Service (PERS)). At the counter, the lady asked us if we wanted any additional insurance and we explicititly said no, that we only want what we already chose and paid for when booking the car. She said ok and to sign the papers then. She then requested the credit card that we used when booking the car. Soon after we left the place, Thriffty charged us 124,18 $. We assumed it was some kind of deposit which we would get back upon returning the car. When we returned the car, we got a receipt, from which we saw that Thriffty actually charged us for roadside service in the ammount of 9,99 $ per day + taxes and realized we would not be getting our money back. This is something we did not order and did not agree to. Actually, we explicitly declined any additional services or charges when picking up the car. Something like this has never happened before and we did not expect to be scammed by a rental car company. "
Overall Value: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Ordering was easy, we expected to have everything included, but had to pay extra while picking the car "
" I was charged additional 594 dollars instead of 150 which were mentioned in the voucher. They said it is for insurance or something and there was no way to refuse it. First car they provided was a bit broken(fuel door didn't close, boot lid was not working) they changed it immediately, but we received smaller car (first was ford expedition, new one was ford explorer) however the car we received was almost new with really good fuel economy. "
Overall Value: 6 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Perfect "
" Perfect "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All good "
" Overall ok. Staff at the counter was not very helpful regarding the car choices. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" :) "
" Hi, This is the 2nd car we have hired with you within the last 9 months, both Ford Expiditions. 3rd car overall in the last few years in USA. We have found the company and the car great on both occasions. Once in Denver and recently in San Fran. Sami I think it was who I returned the car to in SFO was very kind. We have 2 visually impaired kids and he gave us loads of time to get all the technology and stuff out of the car. Also a mention to Tevin in customer care SFO, I left a disability badge in the cvar and he searched to find the car downstairs and returned the disc to us. We have had trouble free driving on all ocassions. Thanks :) "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Auto Europe has again proved as a reliable car rental platform. "
" The rental went very smoothly and flawlessly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The autoeurope website indicated that the deposit could be paid with a debit card, but my card was not accepted. I have never had a problem in any other car rental agency. "
" The person at the counter was inexperienced, sexist and rude. The autoeurope website indicated that the deposit could be paid with a debit card, but my card was not accepted. I have never had a problem in any other car rental agency. "
Overall Value: 7 Efficiency of Counter Staff: 4 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good vehicle Easy pick and drop "
" Easy to pick up and drop "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very easy and understandable guidelines. Reasonable rates. No questions, use them again!!! ❤️ "
" Amazing service! Love Alamo stuff. So kind, friendly and proffessional. Only Alamo in States !!! ❤️ "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very unsatisfied with Dollars handling. Second extensive waiting within a week at Dollars "
" We had to wait 4.5 hours to get a car that was reserved and confirmed. Very unprofessional and ignorant staff. No compensation. "
Overall Value: 5 Efficiency of Counter Staff: 1 Expediency of Drop-off: 7 Condition of the Vehicle: 7
" Perfect "
" All good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" No any complaints about autoeurope.com, ecxellent experience many times. "
" We were literally tricked into buying extra insurance. Thrifty employee did not explain any of his actions, just said that he is going to charge our credit card for security deposit. Only after he charged credit card, he gave as print-out without any explanation. Later we understoods that instead of taking security deposit, he added insurances (PAI/PEC, Prem Road Serv) and fuel option "full-empty", which in total cost us extra 365 USD. Security deposit obviously was 200 USD, as total sum charged was 565 USD. During our servicing he did not mention any added costs and did not ask our approval for anything. Never before have we experienced a situation where an agent quietly adds what he wants without asking, so we in good faith did not pay attention to his actions. Of course we should have been more careful, but this kind of business is against any ethical norms and customer service rules. "
Overall Value: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
" Good "
" Good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All good from check-in to check out "
" All good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" We have used Autoeurope several times and always been pleased with the cars we have rented. "
" Easy, fast and great prices. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Staff in Pensacola airport is very nice! "
" Staff in Pensacola airport is very nice! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Auto Europe gives the best rates. "
" The car had a big dent in the front and they didn't bother to change it.. likely I noticed the dent and documented it before taking the car. something was wrong when going on the highway it didn't run in straight line. "
Overall Value: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 3
" Auto Europe always gives best prices "
" The agent was very friendly both of them "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" I have used Auto europe numerous times over the last number of years and everytime my experience has been positive. I will continue to use them as my number go to site for car hire. "
" Very fast service on collection and drop off. convenient location close to interstates. Vehicle in good condition with just a small bit of window cleaner left on the window. I would use Dollar again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" exellent "
" exellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent rental experience "
" good price, nice car, efficient check-in and check-out. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" all went well "
" liked the inclusive rate offered through Auto Europe "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I have recommended because I use auto europe as it is straightforward, easy and offers good rates. "
" Other than the long wait in line to pick up the car it was a very good experience. Efficient staff, drop off, clean car that was enjoyable to drive, explained about signing up for tolls online. I would definitely use them agsin. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very pleased. "
" Very pleased with the service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good service "
" We have had three times to change the cars , the cars are in a bad condition We have to pay for filling fuel although we have filled full ! I think it is a system to get more money from the renters. We have to pay for the second drive for the whole time although we needed it only 10 days I think that was the last time I use sixt. "
Overall Value: 1 Efficiency of Counter Staff: 8 Expediency of Drop-off: 1 Condition of the Vehicle: 1
" I regularly use Autoeurope and until now I have always been satisfied. "
" Nice personal "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Not great, but not worth making a big fuzz about it. I will avoid Dollar in the future. "
" - Dollar provided a Nissan Murano, which they label as equivalent to the Jeep Grand Cherokee, which was mentioned on the voucher. In my view, the Murano is a level lower than the Grand Cherokee. - The counter staff was not friendly at all - rather blunt - The rental car had a strong cigarette smell "
Overall Value: 4 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 4
" Easy booking, insurance included in rates. Competitive prices. "
" Very quick and easy process of receiving and returning the car, very nice and friendly staff. We were offered an upgrade free of charge which is always nice. What I would recomend to them is that they check more regularly the condition of tires, the front tires were quite worn down and not inflated to the right psi. Also interior cleaning could be better, but it was not all bad, just the back side of the drivers seat was for some reason not cleaned. Overall expirence was quite good. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Easy and comfortable booking, thanks for your service! "
" Everything was really nice. Ron at drop-off helped with everything and explained how to proceed to terminal. Guy at counter (forgot the name) also was very helpful and nice. Vehicle did not have active Adaptive Cruise Control and I was missing this - that why I lower the score. Besides that, everything with the car was ok. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" good and careful client assistance "
" good service - car in rather bad conditions "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
" We were satisfied with the provider and the car. "
" Alamo is the best! :-) "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" all good "
" absolutly satisfied "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy going to SNA "
" Very good car with Apple play "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The booking system provides a very good overview of options and price structure. Prices are competitive and I have used Auto Europe many times, and plan on using them again. "
" The vehicle had been booked and confirmed 3 months in advance. Upon arrival, following an overseas flight of 10+ hours, it took 1.5 hours to get through the line and present the paperwork to the counter staff. Only then did I learn that there was a shortage of vehicles. I was asked to wait a few hours. I estimate that approximately 100 people were crowding the premise leaving mainly standing options, and an increasing level of frustration, leading to shouting between disgruntled customers and staff. In the end, after having waited for a total of 5 hours, the staff told me I could be waiting the entire night. I gave up and took a taxi to my hotel and returned the following day. I then got a vehicle. I asked about some sort of compensation for the long wait, the expenditure of 80+ dollars on taxi, and the delay of our vacation - and the fact that I was still charged for the full rental period. I was told that they could not do anything to accommodate the inconvenience. I have rented many cars in the past. This experience, in contrast, is by far the worst in terms of lack of customer service, information, lack of appreciation/reimbursement. I have a hard time recommending Dollar to anyone, and will not spend my money on this company in the future. "
Overall Value: 1 Efficiency of Counter Staff: 3 Expediency of Drop-off: 8 Condition of the Vehicle: 7
" Auto Europe easy booking good prices "
" Didn't get the class car I reserved, car wasn't ready (1,5h wait) Rental car was dirty/filthy Had a chip on windscreen (found out 5 min after pick up station closed) but hertz stations at FLL airport denied exchange Was charged with one way fee although included in rental price "
Overall Value: 5 Efficiency of Counter Staff: 1 Expediency of Drop-off: 6 Condition of the Vehicle: 1
" 10 "
" 10 "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All correct, as expected "
" Fastest service I have ever received. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Not a great experience, got the worst possible vehicle "
" There is pure solicitation at the counter, no courtesy no accommodation towrds customers. "
Overall Value: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Bad experiance about dollar "
" Dollar employer doesnt tell me about EZPass, he told me i can pay by cash, but actualy i can not because all tolls is cash free. Now i need to pay instead of 1.25$ about 30$ per each toll. "
Overall Value: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I felt very well "
" Excelent atention "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Positive. Competitive prices "
" The Sixt people in Newark were very friendly but as ever, they tried to sell me unnecessary insurance . The check out process took a long time because Sixt wanted a lot of contact details and forgot to obtain a credit card deposit. The car itself was OK but had an unusual number of dents and scratches. The windshield was not cleaned from the inside.d "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" I will recommend Auto Europe but not Avis. "
" The rental car performed fine. However, the counter staff at Avis in Seattle was quite unpleasant. Instead of offering explanations, she repeatedly said 'I am just doing my job' in a very impatient tone. We were actually very taken aback at her attitude. (We picked up the car at a very quiet time in the evening when there were few customers.) She also incorrectly informed us that the drop off charge would be billed at the time of drop off, when in fact the voucher showed that we had already paid for the car in full, including the drop off charge. This is the second time we have rented a car from Avis at SeaTac (through Auto Europe) and had poor customer service. As well, it is now more than 96 hours since we dropped off the car and the final bill has not yet been settled . (We had an extra driver for two days, which is the only extra cost we incurred.) "
Overall Value: 5 Efficiency of Counter Staff: 4 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Autouerope gived a good service. Dollar failed by deliver me a car with emty thank. "
" The.treatment was good, but Dolar rented me a car without gas and charged me a full thank. But they gived attention to me. "
Overall Value: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 6
" Good pricing and availability - seamless! "
" I really thought the service was excellent with a clean low mileage vehicle - best service I have had for years in the USA. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very efficient service "
" Very efficient service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" A very good package for travelers to USA. "
" A very good package for travelers to USA "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Ok "
" The car was quite old and not very clean. "
Overall Value: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 5
" excellent "
" car was ok "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Thank you ! "
" We were so happy you had a yellow convertible mustang ! Friendly and efficient staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Efficient, everything as agreed. Very good, thank you "
" Very positive all the way. Only issue at the end, because no parking available at lot they requested car for return and no one was at desk that I could explain. Now I can see that they charge my credit card twice foe 25,87 eur and I don't know why. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
" Price was good but would give you a 10 only if you start including National in your list. Their lineup of Luxury cars is appropriate to the name, you'd never get handed a Chrysler 300 there. They have plenty of Audi, BMW, Volvo, and Mercedes on hand. "
" What Avis considers a Luxury car is a bit of a joke. They wanted to give me a Chrysler 300 at first, a massive POS car that I'd be embarrassed to drive, they are ugly and guzzle gas, and do not crash well if you have a bad accident. Far more likely to get seriously injured or die than in a foreign car of the same caliber. They put all European cars in Specialty category to prevent them from getting rented under contracts (Including Volvo which is Premium or Luxury at any other brand). Finally I got a Genesis G70 which is a very nice car and seems appropriate for the Luxury category (unlike anything made by Chrysler), but did use a lot more gas than a Volvo S60 or S90. After this experience with what Avis / Budget consider Luxury, I think I'll try going back to National for similar rentals. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 1 Condition of the Vehicle: 10
" Overall everything went well, but fortunately we did not have any problems during the trip. "
" Car was not that clean, windshield wipers was old and not good. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" It was a great and smooth experience, the car was pretty new, less than 25k miles and their staff helpful and friendly. Easy pickup and drop off. Definitely recommend Hertz. "
" Everything was at high level except the car condition which could be better cleaning. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" I have rented cars with Auto Europe several times and have always been pleased, but as for all businesses, a true and meaningful comment can only be made when things go wrong, which I do not hope for, though. "
" The counter staff was understocked. There were only 2 employees, whereas there were multiple employees at Avis and a rival company. The booking system of budget at San Francisco Airport is outdated (they still have the blue screen) and although the personell is very friendly (a group of four young women who clearly could not book a car with you took up 20 minutes of the time of the second employee!!). Waiting for almost two hours after a 12-hour flight is simply outrageous! "
Overall Value: 7 Efficiency of Counter Staff: 2 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Auto europe has been just perfect "
" When I picked up the card I refused when asked about additional service ( some, not all of them) but they charged them all on my card even though they confirmed they wouldn't. It's about 150€ so I didn't make a scene but that a horrible customer experience "
Overall Value: 7 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I always rent with auto Europe when I travel to the us because they have all the insurances and the road side assistance already included "
" Alamo bwi is a great location, ask for the car that I wanted that wasn't on the lot and they got it for me. From check in to out it only to 10 minutes ! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" good, simple, clear "
" ok, no problems, just the car was a bit older and had some minor defects "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
" auto europe shall force the full insurance cover for rental in USA for European clients, as rules in US are different. Better to have a full insurance directly wirth Car Rentak company, and AUTO EUROPE shall be dealing directly for this, offering the full cover to European clients renting in USA, as Alamo UK website does, for example. "
" Alamo in FLL is well organised "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Autoeurope è un ottimo broker di autonoleggi, sicuro e anche economico. Comprende assicurazioni che altrimenti noleggiando direttamente non sarebbero comprese. "
" Tutto bene, la macchina in ottimo stato, quasi nuova. Unica pecca al ritiro ci abbiamo messo molto tempo, quasi 1 ora, probabilmente c'era poco personale. Invece il drop off è stato velocissimo, basta lasciare la macchina con le chiavi nel piazzale e si può andare. Avevano detto di lasciare anche oco carburante che poi avrebbero fatto loro il pieno che era più conveniente, in realtà hanna fatto pagare più che al benzinaio... "
Overall Value: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Always a pleasure to communicatie with Auto Europe, clear information and fast responses. "
" When we arrived at counter, all paper work was done. We then had to wait over 20 minutes because car had to be cleaned. When we picked it up, it wasn't very clean and certainly not just washed. The car had some small damage, we could find no one to report it too. Then someone came and told us to tell it to the person at the booth. We did, but he was surprised that we told him and said it would not be a problem. The car now and then had some notices when starting up about service being needed. The car had no window fluid and oil was just enough. Tyre pressure was low. It felt like it was not very well maintenanced. "
Overall Value: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 6
" Experience was generaly good except the fee which we paid to the Budget which was not agreed. "
" They charged me with unexpected fee which I was not aware of. "
Overall Value: 4 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 5
" Smooth "
" 100% Perfect & Smooth "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" autoeurope was ok , but renta car agencies try to still you "
" they book something that i dident want and i sayed. "
Overall Value: 7 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Todo bien "
" Todo bien "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Muy contento volvere a alquilar con ustedes si lo necesito "
" Nothing to say , all does very well "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Was very good "
" Very helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Won´t rent from Thrifty again, but understand it isn´t Auto Europe "
" The lines and waiting time to pick up a car are terrible. We were there for more than an hour. "
Overall Value: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 6
" AutoEurope worked well with Thrifty! "
" 1 h wait in line. no free Wi-Fi. I h wait at counter to find a car. Had 3 attempts two of which had tire pressure unsafe to drive. Never again Avis. "
Overall Value: 6 Efficiency of Counter Staff: 5 Expediency of Drop-off: 6 Condition of the Vehicle: 8
" smooth process "
" I felt cheated by the counter staff: they said I would need the ezpass to drive from Boston to New York (USD 67 extra) when in fact I did not, even when staying on motorway all the way to JFK. That is lying and I don't like being lied to. "
Overall Value: 7 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" It's very nice company "
" It's very nice company and the car was very clean and very easy when I got the car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great that the insurance coverages, etc. are included in your car rental packages. I will definitely rent with your company again. "
" The car was very low on oil. The oil light was on. No help from the company number or the roadside assistance. The office where we picked up the car said we could drive an-hour back to the airport and they could check it, but they did not have extra cars. Finally, I checked the oil, almost none, and researched the special type of oil a VW Jetta uses. Then I bought a quart of the special synthetic oil and put it in the car. No problems then. Small thing, but I was paying 1500 for a car with no oil. This has never happened before. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
" Autoeurope is eminent for comparing rental prices and to find the best deals. "
" Quick and easy pickup and drop-off. No surprises. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Try it and you will be happy "
" Everything ok "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything OK :-) "
" Overall OK "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Easy booking and good prices. "
" Vehicle was not clean, had expired license tags and no EZ pass installed. "
Overall Value: 4 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 3
" I've used Auto Europe for many years and believe they provide excellent value and a wide choice of rentals. "
" The car we received was not the car reserved. It was not new and had some damage which was not recorded and because the rental started at 11pm some of the damage was missed on inspection. I reported it to the manager and it was then recorded. Return was excellent with very helpful staff. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" Easy to book and refund guarantee "
" Everything went well. Given free upgrade "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" no problems at all "
" everything worked fine, good price "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" We also called AutoEurope helpdesk, and they were pleasant and service minded. All in all, a very positive experience. "
" When picking up our car, I had to use my creditcard. Unfortunately, I forgot my pincode. We weren't able to receive a car then, but Sixt employee Julian did everything in his power to try. We left without a car and went back after 2 days when I remembered my pincode. Sixt employee Victor was also very helpful in making up for our lost days and providing a beautiful car. Thumbs up for Sixt, especially Julian & Victor. Both exceptionally service minded. Thank you. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent service "
" Excellent and efficient service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Autoeurope was great, as always, but service of Alamo was a bit lower quality than it was before. "
" The selection of cars were very poor. Airbag lamp was on when we picked up the car. Apple carplay did not work at all. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
" Ok "
" Good car, great customer service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" very good service, nothing was bad "
" very good service, nothing was bad "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Good service. "
" Long waiting line at pickup of car. There was garbage in the car left. "
Overall Value: 6 Efficiency of Counter Staff: 4 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" Fast and no line and nice choices of cars "
" Everything easy and clean. Price very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good service "
" All ok "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Awesome! "
" All went well "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Overall very positive experience with Auto Europe especially the great price that AVIS by far did not offer from their own website which is unusual. Still got my membership privileges (upgrade). Usually I book directly at the top rental car companies as I´m a member there, but the currently crazy price levels triggered me to look for alternatives which I found with Auto Europe "
" Fast efficient check in and good fee upgrade to a better car (I´m AVIS Preferred member) "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" The whole process with Auto Europe and Alamo was smooth and efficient and the prices are good too. "
" Very smooth pickup as usual. Was able to use the automated screen at the airport to print my contract, then head to the garage and choose my car from the line of SUVs. Very efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy and quick "
" Easy and quick. After a 11 hours flight it was all we needed "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
" Except for a relatively long time when picking up the car "
" Great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything was great. "
" Everything was great. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great service as as always "
" Great price "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Always get great value with Autoeurope. "
" I love Autoeurope, Budget was fine "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Rented from a town office. No car selection but very speedy service and better rates. "
" Vehicle had a few issues but I received a compensation voucher for my next rental. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Smooth and efficient "
" Extremely happy with the service always "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great overall experience. "
" Quick and friendly service, great car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" With Autoeurope the rental conditions are very clear and there are no surprises or additional costs. No hassle! "
" There was a mixup with booking codes at the start, but this was quickly resolved. We managed to pickup the car early. "
Overall Value: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Excellent "
" All very smooth, the car was amazing and clean. We got a free full tank of petrol which lasted nearly the whole week. Fabulous service at the airport. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Awesome experience "
" Great service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good price excellent service provided by Budget in the US "
" Good price excellent service provided by Budget in the US "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" AutoEurope offered a great deal, with flexible terms and insurance. Perfect. "
" Smooth as silk "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything good. "
" I would have appreciated a help in the set up of the child car seat. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Even exceeded my expectations "
" Not friendly staff at the drop-off point. Other thing was great! "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 5 Condition of the Vehicle: 10
" Very efficient, delivering service as expected, with no surprises. "
" Great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Vehicle was excellent, again, wait line not good "
" Wait line extremely long, over 1 hr for pick up. Upselling and offering of various items/insurances a big nuisance. "
Overall Value: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great staff, great car! "
" Very friendly staff, all quick but clear! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very satisfied "
" Great that spouse is incl. as Driver without any additional costs! "
Overall Value: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I fully satisfied with autoeurope. "
" There was a huge line to the counter. I've done everything via self-kiosk, but there was line to it as well :( "
Overall Value: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good "
" Good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything was very professional "
" Fast and very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Très bin dans l'ensemble "
" Très bin dans l'ensemble "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 6 Condition of the Vehicle: 10
" Auto Europe has excellent customer service, prices and transparency. Great company, will remain as a loyal customer. "
" A normal experience typical of USA rent'a car company. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent "
" I had problems with the battery, but they replace the car. So, no problem at all. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" overall satisfactory "
" overall very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything went smooth "
" Everything was OK "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" without any problem "
" everything okay "
Overall Value: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 8
" Everything was perfect "
" Highly recomended. Will use again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Top notch! Great value for money. "
" Very happy with my experience at Alamo. Highly recommend. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Autoeurope also!!! "
" Thrifty is the best!! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" quick response and easy to use website. prices always better than other sites. "
" smooth as always. great car and great service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Great, no problems or issues. "
" Very positive experience. No issues. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" top! "
" best experience with car rental ever "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Car was clean and in good condition. Pick up and drop off was fast and smooth. "
" Everything was smooth and good. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Renting from Auto Europe is somehow a lot cheaper than renting directly from Alamo or other rental companies. Rental went smoothly and without any hick ups. "
" Fast, friendly service. We had a very pleasant journey because of the great, brand new rental car from Alamo "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent rental experience "
" No problems--efficient pick-up and drop-off. Car was in very good condition. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Perfect "
" Everything was smooth as always, no surprises. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" We are very satisfied. "
" Alamo is the best. Also, we loved the Mustang we rented. See you next time :) "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Overall it was one of the best car rental experience I've ever had. Thanks Dollar and thanks Auto Europe! "
" Fast and efficient. Great choice of cars and excellent prices. Didn't try to sell services I didn't need "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Love your service and value. Don't even look at other providers anymore. You guys rock! "
" Incredibly helpful and courteous check in staff. And check out was super quick. (Had bad experience in the past with Budget in New York, otherwise would have given a 10 above.) "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
" Great "
" Great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Nice expirience "
" Very good! "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Always a pleasure "
" Simply the best "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I will use again this service, if good offers stays remain ;-) "
" Using Alamo second time, all went smoothly. Good cars selection in Orlando,FL "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" One of the best rental experiences I've had in a long time. "
" The staff and LAX (pickup) and SFO (drop off) were excellent. Friendly, professional and efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Great! "
" Great. Vehicle was in amazing conditions and the counter staff was extremely efficient and helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Auto Europe is great for international travelers "
" overall good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" I was very Satisfied. "
" I was very Satisfied with rent. I recommend Alamo to all visitors or turists in Miami. Best regards. Haris Tahirović "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good service From booking to collection and return of the car "
" Very good service and car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I really appreciate your service, I have used it some times during the years, and I am very satisfied every time. "
" Everything was very good and the service was quick. The only thing was that the guy at SFO insisted that I haven't "car breakdown service" included in my rent, and I was tired after a long overseas journey and could not find it on my voucher there and then. But I found it later, and after Communication by e-mail with Alamo, the fee was deducted. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Every year we rent a car for 1month minimum up to 3 months Alamo up to now has always been perfect. "
" The best in USA "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Got the car with all extra packages, nice Rims / Dodge Uconnect / all electric adjustments. Nice "
" Had a problem with the car and it was - without any hesitation - swapped on our stop in San Francisco on our Roadtrip from LA and Vegas. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good communication with Autoeurope customer service!Thank you! "
" great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Very satisfied with auro europe car rental and booking service "
" Friendly staff, no pushing for additional insurance or equipment "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great "
" Great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" very good "
" very good "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Very satisfied "
" Very satisfied "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Much faster and easier than all other rentals I've tried. "
" Smooth "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" all very well "
" friendly staff, good car, quick return facilities "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" easy handling good deals & prices "
" good service good price "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything worked well for me. "
" Very pleased with Alamo "
Overall Value: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Auto Europe was well organized and well priced. I recommend them. "
" everything super well arranged, Budget car JFK very friendly and helpful staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" thange "
" wery good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" nothing to complain about "
" nothing to complain about "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" nothing to complain about "
" nothing to complain about "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything was fine as expected. "
" Everything was fine as expected. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" One word : Great "
" Best car rental in Orlando. Good car great service and the only car rental I will do business with. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The best car with the best price "
" Excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Ok "
" Everything ok "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" Special thks goes to both the gentleman who helped us at the counter & to Ms Priscilla whose cheerfulness is infectious :)) "
" Dollar has a early check-in option that makes things faster & smoother when i get to the counter. In this way, i can chk-in right after i am confirmed with the booking, and the process is shortened at the counter. Dollar also has a easy choose & car pick-up system. We really appreciate Their kind staffs. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great experience. I was super happy to get all the insurance coverages included into the price by Alamo themselves and don't face upsell at exorbitant prices or other pressure at the counter. Website can be better in terms of comparing different car deals. "
" Both pick up and drop off went much faster than expected and without any hassle. I was very positively surprised by checking-in at a kiosk, especially as I looked at a big line to the counters. Possibility to choose a car to drive from a row of cars of the same class. It enabled me to pick a car where I could fit in as I'm quite tall. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" 10 "
" 10+ "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great car rental webpage. "
" Nice car. "
Overall Value: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" really good, recommended. "
" very smooth "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy pick up and selection of cars was great. "
" Everything went smoothly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" easy to rent and no problem at JFK with the adminisrtation neither "
" administration and car rental was quick and efficient, staff helpful "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" Good choice of cars. "
" Everything was fine. Friendly staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Was ok "
" Was quite good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" No problem whatsoever "
" All was smooth "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Strongly recommend! "
" Service and car was perfect! Thank you for the awesome jorney! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Since my plans were changing, I had to change my reservation several times and this was done easily without any issues. "
" Very smooth automatic pick up, friendly and efficient staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" good "
" good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good deals you can select from. "
" very smooth experience. No major delays, no problems with cards. Quick and awesome. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything as expected. Thumbs up! "
" Satisfied with the service. Would rent here again! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Everything was perfect! I was given a Prius, which i loved driving! I will certainly use again on my next trip! "
" it was perfect! I will certainly use again on my next trip! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I am very happy with my rental experience. Thank you! "
" It happened, that I had to exchange the car. I am very satisfied with the way Alamo managed everything. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great car, good experiance "
" Great car, good experiance "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy as pie, thank you! "
" Absolutely perfect!!! "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excalent. "
" Great. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" It was excellent exparince. "
" Perfect. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Seriously Auto Europe, you are the only company in the world which really delivers service and beats prices out of the fat suppliers; among hoards of auto rental scammers out there, some of them with big "respectable" names. You are the magic weapon in car rental world. How do you do this? "
" Very good selection of cars, though they do not allow to select fullsize SUV from the entire garage (like for standard SUVs and fullsize cars) and just provide two cars to choose from. Seamless service though, cars are good and mostly almost new "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good choice of cars, no surcharges on the spot "
" The car was not ready, but because we waited, we got a higher class car "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Because of a little damage I needed to contact the IAH Branch via mail and it was helpfull. Quick response and found assistente at the drop off "
" Rental company you can trust. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" good welcome nice car "
" first time with Hertz it was perfect "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 10
" Smooth pickup and drop-off process. Thanks you specify explicitly what is included within the price and what is not. "
" 3 additional drivers for a good price. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" 10/10, total perfect! "
" Perfect. Five stars! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Overall experince very good "
" Nice service and very good car at Las Vegas airport "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good "
" Really perfect, nothing to complain. Arrived 1.5h after the office should be closed due to plane delay and still the employee waited for me and I got the car without any problems "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Ok "
" Ok "
Overall Value: 7 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 6
" Perfect experience. Easy booking, great value for money, will book again with you, thank you! "
" Very good, friendly efficient and customer focused. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great "
" The check in and check out was easy and the staff friendly. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good price, extensive insurance coverage, satisfied. If only I could extend the rental time right via the autoeurope! "
" The most seamless car rental experience so far "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" ok "
" ok "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" Everything was super! "
" It was great when I could change the drop off location and extend the rental for two hours for such a reasonable rate! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" fast an simple express payless system.... save time to catch my flight "
" Avis was great! ..had a cancelled flight.. needed to change pick up location for same rate...and Avis delivered "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Very satisfied "
" Very satisfied "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Have been using Auto Europe a number of times. Never had any problems. "
" All fine. They didnt try to pressure us in adding all kinds of weird insurances (such as Herz does). Car was fine. Didnt have any issues. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
" Great experience "
" Great experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very happy with the experience "
" Excellent service. Made car hire very easy. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Woman in office at collection was so helpful with tips/advice of tolls but also where to eat local foods Quickest collection and return ever "
" Very efficent and friendly collection and return Would use again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Professional, swift service "
" All good, no incidents "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good "
" Very good experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" we will choose same rental company again "
" very profesional "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" When you have something good, it is easy to share experience. "
" Everything was perfect!!! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Overall excellent "
" Alamo was very good as usual and even gave us a free upgrade "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good service en good car "
" Good car, clean en comfortable "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" it was the second time i've rented THT Combo with AutoEurope. this offer is the best on the market, i suppose. highly recommended "
" great offer "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" worked smoothly "
" Went well. Car was ready. Was not the type of car which I ordered but was an equivalent. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything was smooth, easy "
" great - I could make my own choice of car - from selected group "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I had a good experience of car rent with Auto Europe and Alamo "
" Everything was excellent, time for paperwork was short, car was comfortable "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great! "
" Best experience! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" vehicle delivered as reserved... well done "
" good experience and correct treatment "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
" It was good "
" Was very good "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" good "
" good "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
" All ok "
" All ok "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Very good "
" everything was satisfactory. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" efficient and easy-to-use website. competitive prices, no hassle booking & paying process. "
" very good customer experience. friendly staff and efficient service. and above all no overselling of unwanted special options at the counter during pick-up process! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great "
" Great "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Smooth as always, clear insurance policies is the primary differentiator for me. "
" This is a 2nd time a rent a car in USA, and 2nd time with Alamo. Alamo is a reference how car rental should be done by everyone - easy online check-in, no nasty upselling, choose your vehicle, and drop off doesn't take more than 5 minutes. Perfect! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Nothing to comment on. "
" Service was really fast, both at pick-up and drop-off. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 7
" Very happy all around "
" Friendly and helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I've used auto Europe for over 2 years - several rentals each year - and recommend them to anyone who mentions renting a car. The 48-hour fee-free change/ cancellation policy is particularly useful as 'life happens' and sometimes plans have to be changed. "
" Excellent service, and lovely, helpful staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Otherways great company and affordable cars "
" Tge rear eindows didnt close all the way and must be pulled manually the last inches. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Well organised helpful people, made it easy and convenient service "
" Nice friendly personnel very helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Will use Autoeurope and Alamo for the next travel as well "
" Excellent! Very efficient staff during checkout and especially during checkin the car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" fine "
" fine "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good. "
" Good. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good car, everything smooth. "
" Everything OK. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" all good "
" all good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Happy with car and process. Nothing went wrong with my rental "
" Friendly and accommodating "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything was great. Good value, great service. "
" I'm an Emerald executive member and National is unmatched. Great experience picking the vehicle "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Smooth and easy "
" Very fast collect and drop-off process. Car was in excellent condition! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good chice of differnt cars and rental agencies. "
" Very good "
Overall Value: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Friendly "
" Simple pickup and dropoff. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
" Easy to navigate, ad am pleased with the service "
" Good company, happy it is in the terminal "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Auto europe helped me to find the best deal and transparancy on all insurance policies was invaluable! "
" Car had a dent on the bumper but nothing serious. It ran smoothly through a very hostile climate (very cold snowy weather and roads almost all days), we used 4wd quite often. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 6 Condition of the Vehicle: 6
" Everything went smoothly. Would reccomend. "
" Very quick and efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All good "
" Great staff.very helpful on collection and drop off "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good "
" Good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" No complaints "
" All went smoothly and efficiently. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything was ok! "
" Very quick pick up and drop off process. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" This is my second trip renting with AutoEurope and I am generally very pleased. I am now aware of the fact that a credit card is required to rent in the U.S. regardless of the voucher payment to AutoEurope. Even though this is mentioned in the AutoEurope confirmation it should probably be given greater prominence in the renting process and the confirmation. "
" Everything went fairly smoothly. All rentals at IAD are off-terminal but the shuttle bus was already there and took us directly to the rental office and the return was equally smooth. The vehicle was the correct class as reserved and this particular small SUV (Buick Encore) got very good fuel economy for a U.S. automatic transmission vehicle. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" As expected "
" As expected "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything was very pleasing.. "
" very good experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" very good "
" very good "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy and cheap "
" No problem "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I have found Auto Europe to be efficient, and thorough in their information and offers. Of all the "all-inclusive" rental companies, I like them the best. "
" Car was new and in excellent condition. Pick up went very smoothly. Drop off was less so as they couldn't find the file at first and it took longer than usual. Overall, Alamo is the most economical company in my experience, although Burlington is an expensive area in which to rent. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 7 Condition of the Vehicle: 10
" Lots of options "
" Cheap "
Overall Value: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 9
" Best deal around. Very pleased. "
" Efficient, very helpful staff, love the personalised service! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" We tend to use alamo as easy pick up and drop off at lots of locations, Good selection of cars "
" Booking and price has always been straight forward with alamo no hidden extras at the counter "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Could not have been more easy "
" Very easy transaction "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" good value for money "
" During my trip I received an email from Enterprise (!??) that my Alamo rental needs car-service and the request to visit ("at your earliest convenience") one of the following locations to get an oil change on myrental vehicle: · Firestone · NTB · NOVA Collison center · Pep Boys "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" I'm very pleased!!! "
" The car was in excellent condition and the service of Alamo as well "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" good "
" good "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" The booking proces at Auto europe was perfect "
" Bad informatie about insurances, at return gas was billed while tank was full. "
Overall Value: 6 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Will surely rent again! "
" Friendly staff, quick processing, free upgrade! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" So far, experience is positive. "
" Pretty quickly and easily everything could be found, quickly prepared documents. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 6
" everything went smoothly "
" the staff is very polite and qualified the car is clean and in good condition drop-off is superbly organized "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good price, everything was as expected "
" No any issues. They are the best. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Thank you for a good car. "
" Thank you for a good car, there was a little things that was not good, that was when I turn the ac on many ants came out around the dashboard. That was only for the first tree days, then we did not see them again. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" It was great. "
" Pick-up and drop-off was really quick, staff was friendly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Cool "
" Cool "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 9
" Recommended "
" Mid Size SUV not available, could choose for free upgrade, Ford Explorer with just 3600 miles! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Would tell a firend, that I prefer ALAMO for car rentals... "
" All works fine, abolutely recommendable! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very OK "
" The most fluent/rapid rental experience I've ever had "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Service was excellent "
" Service was excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything OK "
" Wide range of superb cars with lots of options! Fast drop off and also pick up. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good. "
" Good. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very happy with Auto Europe. I will use them again. "
" Very happy with service. I have now queried the amount charged by Alamo for tank of gas with Auto Europe today, 31/10/18. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All included insurance and GPS option. I thought at the begining that I will find something better in a US site, but if I take into account all the options, Auto Europe was better. "
" Very nice car for the price. Plan a bit more time to take the vehicle, as you have to probably wait a bit for the check out. To give back the car, everything went smoothly. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" No comments "
" No comments "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
" Vevey good "
" Car was according to our expectations. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 7
" Easy business "
" Liked transfer service to sea port. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" AutoEurope rental process is clear, exposes all options. Of particular importance to me as European renting/driving in USA, is that insurance options are clearly stated and all benefits are stated in the rental contract. "
" No complaints about car. My concern is about the very, very poor customer service at pick-up: 45+minutes wait; employee serving me berated me on my use of voucher-companies (taking all profits from Budget, complained about unfair pricing for Americans vs. Tourists), challenged the terms of the voucher (one free fuel tank), tried to oversell me on insurance (asked same question 4x even when I responded NO first time round), asked me for my personal details whilst they are clearly stated on the voucher, I needed to ask for restitution of my voucher, then keep me waiting further 15 minutes out of line. Very unprofessional and very unfriendly. "
Overall Value: 5 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything was very easy, super price and great stuff in alamo! "
" Great experience! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything was perfect "
" Everything was perfect "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything went smoothly. "
" It is not clearly directed where to go first. Most people went to car collection (3rd floor) and had to be re-directed to the counter (2nd floor) "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" I have very good repetitious experience with both Autoeurope and Alamo rent a car in USA. This time it was the full new car /six miles on speed counter / for a very reasonable price. "
" I have very good repetitious experience with both Autoeurope and Alamo rent a car in USA. This time it was the full new car /six miles on speed counter / for a very reasonable price. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great experience overall "
" Great experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" I like working with auto europe "
" I was satisfied "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Great! "
" Great! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I have used this site before. "
" It was a misunderstanding in the agreement for the gas value when the car was droped off. But the car rental fixed the problem in a good way. "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" No comments "
" no comments "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" A good rental in every way, and at a clear savings over regular rates. I was simply very pleased. "
" Both the staff and vehicle were excellent. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" yes "
" They were trying to sell me extra coverage and said roadside assistance was not included in my lease even though Im pretty sure I had included the extended insurance in my purchase. "
Overall Value: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 7
" Good. "
" Good. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Always good rates and simple booking! "
" They offered to me an interesting upgrade for a very reasonable price! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good expertence "
" New car that was 100% what I have booked "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The personal service was exceptional "
" Their website is complex if all you want is information "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" No problems "
" Everything went well and quick "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" no comments - all good "
" Overall we had a good experience except for the clerk at the pick-up counter who tried to oversell insurance which was already covered in the contract. "
Overall Value: 8 Efficiency of Counter Staff: 3 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good experience. "
" Smooth pickup and drop-off. No issues whatsoever. Was not sure about the missing toll transponder box and had some trouble reaching customer service, but the issue was resolved within a day. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good experience overall "
" Smooth process althouth there was not much help from the local staff when picking up the vehicle: no one acompanioes you nor gives you the slightest explanation about its essentials unless you ask especifically. "
Overall Value: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" I will definitely recommend this service to my friends. I was 100% satisfied "
" That was a great experience. Great price, nice auto park and loyalty for the customer. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Overall very good "
" Insurance is always an issue. Our plan was a typical reliability and colloision waiver. At the counter we were met with a "hard sale" on additional Insurance related to flat tires and similar road side incidents. We bought it, but felt fooled. When arriving at the rental place after travelling for 20 hours it is hard to make rational decissions. "
Overall Value: 9 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" To be racommended "
" Perfect and easy rental clear contract clauses "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Smooth pickup and drop off, will definately hire with alamo for my next trip "
" great experience from the start, this is what i call service! thanks alamo "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" good company "
" beautiful and caring cars. good company "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" would reconsider same "
" would reconsider same "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Always rent from this company, only good experience. "
" The women at the counter was very bad and only worked against us, she was unhelpful and wrongly overcharged us! the only reason I am still recommending Alamo, is that the staff at the place you pick up the car was great, very helpful, positive and reversed the wrongly overcharging that was given to us. "
Overall Value: 10 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Great experience with Alamo service "
" Great experience with Alamo. The employees were really helpful and nice "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good, clearly see what you get for your money "
" had to wait 45 for the desired car, but all in all was OK "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Very good and kind staff. Fast pick up and drop off. Recommended "
" Very good and kind staff. Fast pick up and drop off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Finally a rental with no hidden extra charges that pop-up at the rental counter! "
" A well established rental company that provides an excellent service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very pleased with the experience: booking efficiency, rental rates! "
" Very friendly and cortuous staff! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent! "
" GREAT CAR RENTAL COMPANY! WE WILL DEFINITELY USE IT AGAIN IN THE FUTURE! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" everything OK "
" everything OK "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 10
" Great "
" I had a brand new car and the service at the rental station was great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good rate for the car we got. "
" Great car, friendly service, very good rate. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" quick and efficiant service "
" Quick and afficient "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Autoeurope provided excellent renting for the money "
" Fast procedures and excellent car for money! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great service "
" Everything was extremely smooth "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" When things happen like you're expect, everything is fine "
" Everythig fine, so perfect "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" GOOD ONE "
" NO HASSLE "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Top quality service. "
" absolutely smooth experience. Great service from Alamo ! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" We have been using auto europe for many years now, with no problems (except once in Portugal, when the car did not show up for over an hour!) "
" We have used AVIS for our last two bookings with autoeurope - the last one in Nizza and this one in Las Vegas. On both occasions there were not enough staff and we had to wait 40 minutes in Nizza and 35 in Las Vegas, which is a little to much. When we were served, the staff were very good indeed, so it is not a problem with them. The cars were excellent. "
Overall Value: 8 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Perfect ! "
" Great ! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great rental experience "
" Good customer service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy to book, competitive prices, clear instructions easy to follow. "
" The agent at counter was excellent. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
" Excellent. "
" Excellent. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Auto Europe is an easy & efficient method of renting a car. "
" Sonny at the rental garage was very cheerful & helpful in me getting on my way. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The inside of the car was spotless, for outside it could've been better. "
" Excellent service at the desk, clear and precise instructions, no pressure to buy additional services, easy drop off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Got a very good value rental. "
" Very smooth service. Excellent car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Professional all the way. "
" Excellent. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The entire process was flawless. I was able to pick up the car as expected, on time and quite quickly. The car was ok. Dropping off was extremely quick and simple. "
" Hassle free. Everything worked as expected. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Smooth riding "
" Super "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything was smooth and great. Thank you. "
" Everything was smooth and great. Thank you. "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 9
" It was all very easy, from picking up vehicle it took less than 5 mins. The car was outstanding only 17 miles as it was brand new "
" I have rented cars in the USA many many times, but never have i enjoyed the experiance as much. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I always reserve with Auto Europe and am always satisfied. "
" The GPS provided needs update. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" We are satisfied we used Auto Europe in the USA. Next time we will do the same. "
" A car was very new and clean. We got car very quickly after all procedures that took also less time as we thought. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 10
" I'd rent again from Auto Europe. "
" The Avis employee was absolutely lovely; very friendly, very patient, very helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" The contract with Auto Europe was very clear, and helped to make my rental experience very smooth. I knew exactly what my contract covered, and what extras I could or should opt to purchase. "
" Everything went smoothly and as expected. All the staff at the airport were friendly and helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" have been booking with Auto Europe for over 10 years now and always had a good experience "
" Good experience,quick to pick up, car brand new very nice car. Choice of cars given. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy and reliable service "
" Lady helping me at the desk was great. Congratulations "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Best prices "
" Ok "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good service "
" Very happy, no comments "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" positive "
" positive "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good "
" Great speedy pick up if you check in with Alamo in advance. No need to wait at desk and all paperwork is prepared when exiting with the car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Auto Europe provided a good price, but best of all was the insurance coverage, which made me feel more secure. "
" Really everything went quickly and smoothly, I was impressed. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All OK. "
" Everything OK "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Auto Europe made everything very easy - took care of all the insurances that are usually a headache for European travelers in the USA. "
" Amazing service all-round, car in top condition, could not be happier! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I have repeatedly used Auto-Europe and will continue to do so. I like the choice of vendors and the choice of extras to select from, leaving me protected from the sometimes aggressive on-sell of the vendors on pick-up. "
" Friendly and prompt service from shuttle bus to drop-off. Appreciated the relatively new vehicle (January 2018). "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I love your company. Great service and the best rates "
" Staff at checkin great. Fella in lot when I dropped it off likewise fast and efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" all in all no complains like it should be "
" perfect "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Excellent company, with good service "
" Any surprise all is always correct "
Overall Value: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" Pleasant experience "
" All was fine "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything was good. I 'm pleased from you, alamo and the Car. "
" I know Alamo since 2007. I am Alamo insider an whwn I tried to rent the same car on the alamo web site, ı'saw that it was more expensive than yours. Your price was better. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Very efficient and reliable car "
" All were perfect "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Your prices where the best in the market and working with you was easy and stress free ! "
" ALAMO was easy fast and friendly ! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The car we rented was very spacefull. We had 6 luggages and 3 cary ons. Great family car. "
" This was my 2nd experience with Alamo. Great staff and service !! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great prices offered, and trustable service too. "
" Excellent service was provided both at pick-up and on return at Las Vegas airport. The car was provided very clean and the registration process was efficient if not quick (there was queue). The staff was very friendly too. Return at las vegas was very quick. And the price offered was clearly the best. This is an unbeatable price/quality ratio. I was worried at first as this company was granted only 3 stars out of five, but my experience is worth 5+. "
" It was excelent! "
" Nice staff, prices are good, information about services I can take additionaly - absolutely good. "
" Very good service , I.m really satisfied "
" Very good service , I.m really satisfied "
" Always book with Auto Europe, for 12 years now... "
" was good... but there was no car choice one car left in the chosen category...finally chose one of a lower category, for the same price... "
" Best price i could find on that date. "
" No pain rental. Quick take & drop off. Got a free upgrade that morning from the nice lady on the garage. Car almost new. Worked like a charm the entire time, just had to add gas. "
" Very good! well organized. everything went smoothly. "
" very good service, everything went smoothly, good car and good service. "
" Very good customer service "
" Quick and efficient service "
" Everything fine "
" The economy car provided by Alamo was fine with low mileage but there was no window cleaning liquid and one tire showed low pressure: probably bad maintenance. "
" Clear, Fast and to the point "
" I thought I got a middle class car, but it was a to small one So I have to upgrade to a bigger car otherwise I could not take my Luggage with me ( For 5 weeks) "
" Everything went on as planned, we were completely satisfied. "
" Everything went on as planned, we were completely satisfied "
" Nice services, good prices. "
" Very nice experience. Ford mustang was very good choice :). "
" Everything fine with Autoeurope specially on the phone. Helpful staff ready to find us the best deal. "
" Our first car in Phoenix showed next day a warning signal on the dashboard. Luckily the hotel where we were staying help us with phoning and Alamo send another car to the hotel. We saw almost immediately that that car had an oil leak at the back axle. Another phone call and they send us yet another car a Hyundai Santa Fe which was very good and made our trip very nice. The story lasted all afternoon until 7pm. Alamo 's fleet is too small in Phoenix. It took them a long time to find a replacement car. Their car have also high mileage ( not our last one) "
" Autoeurope made a mistake by booking, the price was to cheap, after we mailed a few times they give us the price we booked for. That was very kind of them. "
" We booked whit navigation but they told us it wasn't included. We had a voicer from Auto Europe whit the notice that we had a navigation i showed them but it was not in the Thrifty computer so we did not get it. Also they told us we must take the toll pass $10,48 per day. We had a no choise, friends had also booked by auto europe but another car rental they did not needed it, and pays cash about $3,- by crossong toll ways. We payed total $116,09 they payed about total $50,- "
" Good. "
" First of all, they offered me a vehicle with only two doors; different from my voucher that mentioned 4 doors. I had to wait for 30 minutes until a car with 4 doors arrive. Besides this the vehicle was not clean inside and outside. Besides this all the rest was O.K. "
" NO PROBLEM "
" OK "
" Very good service and will be using Auto Europe again "
" Very good service in and out within 10 minutes would highly recommend Alamo "
" good rates and easy to make adjustments. "
" relatively quick process. choice of cars available. "
" Good service Value for money "
" Good service "
" Booked on the Internet no hassle at all "
" Staff were very helpful car we got was perfect. I would definitely recommend this company again "
" contract with AutoEurope clear & simple, precise with all key informations needed (nothing unnecessary). Everything that Alam abode by "
" it was at MIA airport very quick for taking the car out (with a great choice of cars) and return it 32 days later (a period not always possible with many rentalal agencies). "
" Easy to use, finds great rates. "
" Fast, efficient, new and clean car "
" Very good service! "
" I rent always chose Alamo! Good services "
" Very attractive prices and quite reliable services. "
" You can rely on them. "
" Perfect service! "
" Perfect service! "
" Good service "
" Good service bit they want to sell you tjonge what you don't want . Like toll pass and empty Back (fuel) . Fiets ask "
" Excellent service "
" Very fast delibereren AND return "
" Fine as always "
" Nice car, no problems "
" Good pricing and have your support when something happens. "
" Fast and efficient. "
" we've rented through Auto Europe several times and were always satisfied. "
" We've rented from Alamo often, but this time we were not completely satisfied: the attendant tried to push us to get extra options: I know it's the policy, but too much is too much, and this time he "over pushed" us. he talked fast and too much. we are fluent in English, but after a long flight from overseas you need some time to adjust, and when I told him he was making us dizzy and please to slow down, he said there were many people waiting and he had to be quick. too quick for us !! we could not find our passports after the transaction, he pushed us aside and called the next customers, with us trying to collect our papers and documents on the corner or the counter. quite unpleasant. I complained when we returned the car. "
" Agent was very helpful "
" Of all the car hire counters I've been to over the years, the Alamo one was the friendliest and most energetic by far. A pleasure to deal with. "
" Good prices and flexible service. "
" Good and fast service, helpful staff "
" super service just perfect "
" super service just perfect "
" It is all ok For the nex holiday i will boook auto eirope "
" It is all ok "
" Good and attractive prices "
" Good service "
" Everything went really smoothly, I am glad I booked the car through Autocar Europe! I used their service because their fee includes the most important insurances, plus it had a great package which included 3 additional drivers. "
" Alamo was also great, we received a brand new and clean car, pick-up and return was easy and quick in Miami Airport. "
" good prices, customer oriented "
" pretty long line on pick-up "
" Easy to book, very helpful staff, best prices. We used auto Europe several times already and everything went well. "
" Special thanks to the manager in Los Angeles airport with name Ben. Everything goes very smooth and fast with Alamo, the cars are new and in a good condition. We'll use Alamo in future also! "
" We travel pretty often, and over these years we've rented numerous times via AutoEurope. I can tell you, that we had issues couple times several years ago, but right now everything goes smoothly every time. I'm very satisfied, and AutoEurope continues to be our to-go broker for car rental. "
" Very friendly personnel, very quick check-in, check-out, everything was great, would use again "
" All was working well. So I was satisfied with the renting. "
" They have well organized renting and the personal was friendly. "
" Great service, tip pages just before departure very handy as these companys always try to over sell there products, upgrdades etc. Nice that pricing is very clear including all insurance. "
" Allways pushing to take an upgrade, otherwise service was very good, smooth transaction. Did not try to sell extra insurance, "
" just perfect "
" Very good and fast "