" europe car personnel inefficient , communication is not professional. gave me a car that has not been passed the service required, then sent me an email to come and change it . i called them, by telephone Robin told me you will get 15% compensation or reduction+ upgrade of the car. i got a simple upgrade, but the day i went back to drop the car the manager told me that you will not get the 15%! and we should have called you to let you know that, but noone called me, and that you should not pay the diezel as a compensation (instead of the 15%) but AGAIN no one called me or sent me an email. I want to have a voucher of compensation for my next rental from europe car. please call me on 00971561741182 "
" i was given the wrong car and was not compensated for the mistake "
Value for Money: 2 Efficiency of Counter Staff: 2 Expediency of Drop-off: 6 Condition of the Vehicle: 2