Auto Europe
- North America
- Central America
EUROPCAR SWEDEN CUSTOMER REVIEWS
- 8.6
- 9.2
- 8.9
- 8.9
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
EUROPCAR SWEDEN Car Rental Reviews
Average Rating for Europcar :
STOCKHOLM, SE - Reviewed by DONALD - 07 September 2025
" Overall a great experience! "
" Overall a great experience! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
STOCKHOLM, SE - Reviewed by JOACIM - 01 August 2025
" Disappointed that there is a recurring issue with Europcar "
" They again charge me locally for something already included in the voucher "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
STOCKHOLM, SE - Reviewed by JOACIM - 02 April 2025
" Disappointing that there were extra charges to my prepayment which makes me wonder about using this in the future "
" Despite car being paid in advance I was charge more on the return. It was very unclear for what except a small charge for petrol despite left back full. Apparently they squeezed 3 litres in. However it is the other charges I object to as should have been fully prepaid and I did not take out anything extra. I have never had this problem with Europcar at Arlanda before. "
Value for Money: 3 Efficiency of Counter Staff: 10 Expediency of Drop-off: 1 Condition of the Vehicle: 7
STOCKHOLM, SE - Reviewed by CIRIL - 30 October 2024
" my Visa blocked 10.000 SEK , but unblocked cca.400 SEK less !!! ??? "
" In WOUCHER wrtite: Credit Card Block: SEK 7,500.00 will be blocked on the client's credit card at time of pick up. But, at my Visa blocked 10.000 SEK !!! ??? "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BORLANGE, SE - Reviewed by IDALECIO - 20 August 2024
" I recommend 100% "
" Very good experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GOTHENBURG, SE - Reviewed by SANDRO - 29 July 2024
" No issues. Neither with the car nor with the reclaim and drop off "
" Nothing to add. All went smothley "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
STOCKHOLM, SE - Reviewed by JARI - 29 May 2024
" Never had an issue with Autoeurope "
" All good! Nice car, friendly staff so we are happy with Europcar! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
STOCKHOLM, SE - Reviewed by JOACIM - 18 April 2024
" Always gets a good deal "
" Poorest equipped car I have rented in a long while. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
STOCKHOLM, SE - Reviewed by DIRK - 10 April 2024
" tx "
" directions to Car rental centre at stockholm arlanda was complicated (taking bus, ...). But overall experience ok. Explanation on how to drop-off with no attendance (counter not open) was not clearly explained upfront, so we had to find out. Worked out ok, but a bit more explanation (eg where the key collector etc were) would have been nice. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
GOTHENBURG, SE - Reviewed by ROCCHINA - 12 March 2023
" Everything "
" Staff friendly, good experience , we'll recommend Auto Europe to our friends. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
GOTHENBURG, SE - Reviewed by LUBOS - 13 February 2023
" Everything was ok, a smart lady served us. "
" It would be nice if all the documents were in English. I don't really understand the invoice in Swedish. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GOTHENBURG, SE - Reviewed by ALGIRDAS - 15 September 2022
" OK. "
" I had reserved an SUV type car, but I got a lower GOLF.. Otherwise, everything is not bad. "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
STOCKHOLM, SE - Reviewed by MARTIN - 29 August 2022
" if you have already booked a car you are not able to cancel the reservation online. ( although more then 48h before) - You need to call the service line. changing a reservation is not very easy to understand, some steps are completely unlcear .(e.g: what will happen when pressing "next" ) "
" Personal data from App, website and local office are not in sync or even not related ( Europe SE is a different company). So I added all my data into my Europcar app in order to have a fast check-in, but Europcar staff had do add all data again in their database "
Value for Money: 9 Efficiency of Counter Staff: 5 Expediency of Drop-off: 9 Condition of the Vehicle: 10
STOCKHOLM, SE - Reviewed by PETHER - 31 July 2022
" Worn car, poorly cleaned and with poorly documented damages. Now in dispute about damages also on the inside plus dirty seats - all of which can not have been made by us. There was never any mentioning to inspect the car also on the inside and the damage card did not even have a sketch to mark such damages "
" The car was not cleaned well and with several damages, many undocumented at handover and that had to be registered before we took off. At return several more damages (including in the interior) which could not have caused were raised which I am currently disputing "
Value for Money: 5 Efficiency of Counter Staff: 8 Expediency of Drop-off: 4 Condition of the Vehicle: 3
GOTHENBURG, SE - Reviewed by STEVE - 12 June 2019
" The one way fee was very expensive !!! "
" The one way fee was very expensive !!! "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
STOCKHOLM, SE - Reviewed by ROLANDAS - 05 September 2018
" I had double funds withheld and must write a complain, otherwise everything was OK. "
" Everything went smoothly, car was clean and had only one flaw: passenger side mirror had a crack. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
STOCKHOLM, SE - Reviewed by EVA KRISTINA - 10 August 2018
" I always use Auto Europe it always works like a charm "
" Due to bad weather our flight was redirected to Arlanda instead of Bromma. No problem to change the pick-up airport. Excellent and friendly service! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10