ALAMO BY ENT BELGIUM Car Rental Reviews

BRUSSELS, BE - Reviewed by VINCENZO - 20 September 2024

" very good "

" 8 "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

BRUSSELS, BE - Reviewed by RAPHAEL - 03 May 2024

" Everyting was great! Great job. "

" Everything was great, staff efficiency, friendliness, vehicle, price, absolutely perfect!!! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRUSSELS, BE - Reviewed by LUK - 07 January 2024

" When I returned the car on 31 December and asked for the invoice, I was informed it would be sent immediately by e-mail. It's a week later and I haven't received anything. Please send it ASAP. ALAMO BY RENT reservation number: 1775253677 Auto Europe voucher number: EU20594618-1 "

" When I returned the car on 31 December and asked for the invoice, I was informed it would be sent immediately by e-mail. It's a week later and I haven't received anything. Please send it ASAP. ALAMO BY RENT reservation number: 1775253677 Auto Europe voucher number: EU20594618-1 "

Value for Money: 6
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 7

BRUSSELS, BE - Reviewed by EDDY - 08 November 2023

" Very efficient booking engine. "

" Great customer experience at Enterprise car rental. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRUSSELS, BE - Reviewed by SELAHADDIN DENIZ - 02 October 2023

" Thank you "

" It was what I was expecting easy and a good experience "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

BRUSSELS, BE - Reviewed by FLORENT - 08 November 2022

" Not enough mileage included per day of rental. 150km per day is not enough. Insurance was again offered by Alamo and it seems there is no communication or an attempt to ask people to pay twice for the same service. "

" Not enough mileage included per day of rental. 150km per day is not enough. "

Value for Money: 6
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

BRUSSELS, BE - Reviewed by FLORIN - 27 July 2021

" yes "

" very good! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRUSSELS, BE - Reviewed by LUC - 10 June 2021

" I'm working with Auto Europe already monthly for more than three years and Working with Auto Europe has been always a good experience. "

" Working with Alamo has been always a good experience. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRUSSELS, BE - Reviewed by STAVROS - 28 August 2020

" I expect that you will be kind enough to solve my issue with Alamo Thank you "

" At the Drop Off of the car they informed me that they will send me via email the receipt for the charges. Today, more than 4 days after the drop off I have not received anything yet and the authorization to my credit for 500 euros is still on "

Value for Money: 7
Efficiency of Counter Staff: 7
Expediency of Drop-off: 7
Condition of the Vehicle: 9

BRUSSELS, BE - Reviewed by FRÉDÉRIQUE - 25 August 2019

" Exactly how it is shared on internet "

" Very good experience. Very efficient. The staff were very professional "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRUSSELS, BE - Reviewed by PIETER - 30 April 2019

" Good "

" As usual. Good and friendly "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

BRUSSELS, BE - Reviewed by VIOLETA - 14 November 2018

" I will never rent a car again with you. "

" A very inflexible way to rent a car. Since credit card issuing, your staff did not have any options to change the reservation and so on. On the same day I went to the next rent-car window (your competition) and took the car in an acceptable manner for both sides. And you've made money even if the car is not rented. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

BRUSSELS, BE - Reviewed by IOANNIS - 13 September 2018

" Unexpectedly good "

" Very fast and high value services "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRUSSELS, BE - Reviewed by LUCA - 01 September 2018

" no complains "

" Perfect experience. The vehicle was not up to expectations in terms of baggage capacity. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRUSSELS, BE - Reviewed by MASSIMILIANO - 15 May 2018

" very good "

" very good "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

BRUSSELS, BE - Reviewed by STEPHEN - 04 July 2017

" Great to deal with. No hassle. Good price. "

" Service at desk and garage awesome. Would use again. Good car too. Very happy client. "

BRUSSELS, BE - Reviewed by JAN - 15 June 2017

" My only comment is that it should be fine if you wish to use a debit card rather than a credit card. "

BRUSSELS, BE - Reviewed by DAVID - 29 March 2017

BRUSSELS, BE - Reviewed by JAN - 12 February 2017

BRUSSELS, BE - Reviewed by MICHAEL - 21 December 2016

" I often recommend you. This time you were let down by the long wait at the Enterprise desk. Only one girl and it was taking more than twice as long to process than sixt and europcar either side of us "

" Enterprise desk. Only one girl and it was taking more than twiI often recommend you. This time you were let down by the long wait at the Enterprise desk. Only one girl and it was taking more than twice as long as Sixrlt and Europcar "

BRUSSELS, BE - Reviewed by POL - 20 December 2016

" I am happy with your services. Unfortunately, there is no incentive for persons who book on a regular basis via you company. "

" The personnel was very professional and friendly. The customer service was of a high level. "

BRUSSELS, BE - Reviewed by TJASA - 27 October 2016

" excellent and efficient service "

BRUSSELS, BE - Reviewed by GLORY MEMOH - 13 October 2016

BRUSSELS, BE - Reviewed by MICHEL - 18 September 2016

" Great Service and very accurate information. The best online rental car service available "

BRUSSELS, BE - Reviewed by TJASA - 08 September 2016

" Very professional, car waited for me even that I arrived earlier than the time written on the voucher "

" Very professional, quick service at the reception desk and when I took over the car in the garage "

BRUSSELS, BE - Reviewed by ZOLTAN - 04 September 2016

BRUSSELS, BE - Reviewed by MIKKO - 21 July 2016

" Very transparent system, works perfectly. "

" Some confusion on the size of the car but overall good. "

BRUSSELS, BE - Reviewed by OLEKSANDR - 27 June 2016

" It would be better to be able pay everything at once rather then part on-line and part on place. "

" Great - they payed me for using the car! They return the deposit in 500 EUR twice and car rent cost me even less then those additional 500 EUR!!! That is the most awesome service I've ever used. P.S. The same has happened with my friend! "

BRUSSELS, BE - Reviewed by OLEKSII - 22 June 2016

BRUSSELS, BE - Reviewed by PETER - 21 March 2016

" It provides good prices, however even lower would be even better. "

" They were very constuctive and gave a free upgrade to a better car. The sevice was vey polite and quick. "

BRUSSELS, BE - Reviewed by RENÉ - 29 February 2016

BRUSSELS, BE - Reviewed by BARış - 29 February 2016

" I forgot my make up bag in the car ..ı cannot reach to the office in zaventem airport by mail or internet .can i possibly get it back if they send via ups or tnt to ıstanbul ??ı can pay the courier cost ..there is no mail adress given on the conratcts to communicate if thers a problem like this ?? "

" Very satisfied and the car and the price was good compared to other companies on the same floor ! "