Auto Europe
- North America
- Central America
THRIFTY SWEDEN CUSTOMER REVIEWS
- 9.1
- 8.8
- 9.2
- 9.5
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
THRIFTY SWEDEN Car Rental Reviews
Average Rating for Thrifty :
STOCKHOLM, SE - Reviewed by MARVIN - 03 September 2025
" Verry satisfied! "
" Very good!... just 2 notes for even better if... 1. we waited for circa 30 min for the car to be ready at pick up.... 2. No proof of returning the car at drop off.. just by word of mouth, offices were open at 13:00; we had to take photos at the depot. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GOTHENBURG, SE - Reviewed by HENRIK - 30 January 2025
" Great, except electric cars, issues and lenghty charging "
" The negative score is solely for the use of electric cars as rentals. It adds a large amount of unnecessary time before returning the vehicle for recharging battery to 75% especially since most cheap cars slows down charging massively once above 50-60% "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
GOTHENBURG, SE - Reviewed by FABIAN - 22 July 2024
" I had been searching on several websites, and AutoEurope/Thrifty was by far the best deal. "
" We had a great trip to Sweden, and were very pleased about the rental car we got, a Peugot 308 GT. It suited our needs perfectly. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
STOCKHOLM, SE - Reviewed by CIRIL - 10 May 2024
" Vse je bilo ok "
" Vse je bilo ok "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
STOCKHOLM, SE - Reviewed by JOACIM - 21 January 2024
" Car did not start on 2nd day. Took 12 hours to get some to come out and fix it. Turned out to be computer needing a reset. "
" Car did not start on 2nd day. Took 12 hours to get some to come out and fix it. Turned out to be computer needing a reset. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
STOCKHOLM, SE - Reviewed by CURT - 10 November 2023
" Fine "
" All worked as expected "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALMO, SE - Reviewed by STEFAN - 11 October 2023
" No problems "
" Counter employee did not know that there is an app for Sweden to deal with the Gothenburg and Stockholm congestion charges. Nevertheless I was charged an administration fee for those charges. Will see wether or not I will be charged twice now. "
Value for Money: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GOTHENBURG, SE - Reviewed by DOMAS - 02 September 2023
" . "
" . "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
STOCKHOLM, SE - Reviewed by MIHKEL - 26 May 2023
" If the self-service kiosk were to be operational, the experience would have been better. "
" The self-service kiosk was a nightmare. Had to take a cab back to Stockholm and get the car via the staff.. "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
STOCKHOLM, SE - Reviewed by MIHAI - 29 September 2020
" All good "
" Good car, easy pickup and return. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
GOTHENBURG, SE - Reviewed by PETR - 23 September 2020
" You don't make any added value "
" Car was provided by Hertz- car was not clean and this is strange "
Value for Money: 8 Efficiency of Counter Staff: 1 Expediency of Drop-off: 9 Condition of the Vehicle: 5
MALMO, SE - Reviewed by KAREL - 05 August 2019
" Wery good drivers in Sweden, trafic siituation well, roads high quality. "
" Without problems, BMW 118i can be recomanded. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
MALMO, SE - Reviewed by VICTORIA - 22 July 2019
" Happy about the experience. Only downpoint was that Autoeurope did not seem to know about the late collect and drop off possibility. They have a machine there for late pickups unitl 2 am. As we landed at midnight this would have been ideeal for us but we had to make other arrangements for the night and pick up the car the day after. "
" Fantastic and friendly staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
STOCKHOLM, SE - Reviewed by LEON - 16 July 2019
" I use Autoeurope all the time, great service and great value "
" Excellent service, great help and had a wonderful upgrade "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LULEA, SE - Reviewed by IOAN DORIN - 08 July 2019
" I had only one problem during the rental. I had a flat tire on Thursday evening (20 June). Instead of a spare wheel, was a spray that did not help me at all. Friday was a celebrating day and Saturday and Sunday everything was closed. So I could not use the car for three days. After that , on monday, I had to find someone to take my wheel off, I took her to the auto repair shop and paid 1200 sek for a new rubber As an idea to thank customers in the future, put a spare wheel instead of that useless spay. "
" I had only one problem during the rental. I had a flat tire on Thursday evening (20 June). Instead of a spare wheel, was a spray that did not help me at all. Friday was a celebrating day and Saturday and Sunday everything was closed. So I could not use the car for three days. After that , on monday, I had to find someone to take my wheel off, I took her to the auto repair shop and paid 1200 sek for a new rubber As an idea to thank customers in the future, put a spare wheel instead of that useless spay. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
STOCKHOLM, SE - Reviewed by EDUARD - 01 July 2019
" A question about congestion charge, I am waiting an answer. "
" There is a question about congestion charge that I am waiting an answer. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GOTHENBURG, SE - Reviewed by IGOR - 19 October 2018
" One week they keep my deposit...That's a lot money to keep to long, i need to buy bread... "
" One week they keep my deposit...That's a lot money to keep to long, i need to buy bread... "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 5 Condition of the Vehicle: 10
STOCKHOLM, SE - Reviewed by PETER - 11 September 2018
" During the above scenario I called helpline for AutoEurope and agent told me that I cannot do anything - I cannot transfer rental to a hire firm who would accept my scanned license. That I would lose my money and I could do nothing about it. That was very sad and disappointing. It put me and my family in human danger as we had no means for travel without car. Also our rental properties would be forfeit. Please advise how you should improve your services to not give your customer a potential heart attack when he realizes he forgot or lost his driver license but had a copy? "
" I mistakenly lost or forgot my driver license at home due to perhaps a simple human error. Hertz/Thrifty would not allow rental even though I had a scan image of the same document on my iphone. They would not budge even though I had a family of 5. Not in the least bit helpful from both sides and a serious loss of money until through desperation I had to call someone in the ministry who provided ratification authenticity for scan of my driving license which I got as an email sent from my transport ministry of Malta government. PLease tell me what you can do to circumvent such a human error from causing the amount of stress I went through in the 3 hours after I arrived? Also once this was finally settled by that email Thrifty/Hertz agent was then 100% absolutely courteous and very professional and gave me a great car and the expected service. I am very disappointed to have gone through that and I wonder is there any way we can avoid such an accidental mishap from happening? This will never happen to me again but what if others go through such a likely scenario what will you do? "
Value for Money: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GOTHENBURG, SE - Reviewed by JOSEPH - 05 September 2018
" Generally good "
" Generally good, though we did not know that when we would get to the airport we needed to go to the Hertz desk. Picking up the car the car park could do with proper parking place numbering. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 9
GOTHENBURG, SE - Reviewed by CHRISTEL - 27 August 2018
" very good service. prompt, friendly and efficient. "
" very good service. prompt, friendly and efficient. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
STOCKHOLM, SE - Reviewed by FRANCOIS - 20 August 2018
" Na "
" The first car we were allicated had a big crack in the windshield. We asked and were then allocated another car which was perfect. "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
STOCKHOLM, SE - Reviewed by VLADIMIR - 16 August 2018
" q "
" q "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GOTHENBURG, SE - Reviewed by ZOE - 06 August 2018
" Always good value for money "
" Very pleasant surprise to get a nice Volvo instead of a Renault Clio! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GOTHENBURG, SE - Reviewed by ELENA - 01 August 2018
" Positive experience, recommended "
" Very good service, friendly staff, easy dropoff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
STOCKHOLM, SE - Reviewed by DARUSH - 24 June 2018
" I rent a lot through auto Europe when the price is right. But if you need help or in the case of problems with the car supplier Auto Europe will not help you. That is why I scored 8 "
" Every thing worked perfect. The dropoff was not quite clear. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
GOTHENBURG, SE - Reviewed by PETR - 13 June 2018
" Not ready car ať arrival "
" Car way not ready at arrival "
Value for Money: 3 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 10