MEGADRIVE AUSTRIA Car Rental Reviews

INNSBRUCK, AT - Reviewed by JOUNI - 22 June 2025

" Worked fine. "

" Worked fine. "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 10

VIENNA, AT - Reviewed by MARIAN - 07 May 2025

" Best value for money as always. Well done! "

" Fast, clean, efficient "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

VIENNA, AT - Reviewed by PETER - 07 March 2025

" Autoeurope is a nice platforms but: - lacks an APP! - does not care about feeback to rental experiences and problems with rental companies! "

" car in VERY bad condition, 86000 km many damages all around the car dirty inside especially the wind screen SMOKER car and stinks! "

Value for Money: 3
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 1

LINZ, AT - Reviewed by SABINA - 15 December 2024

" Every thing went perfect "

" I got exactly the car I ordered, the people are very friendly and the most important thing for me is, that I can bring the car back even if they are closed and throw the keys into a box. For me very important!! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SALZBURG, AT - Reviewed by MATTHIJS - 05 March 2024

" I book always with Auto Europe and this had always been a very good experience. "

" It was a clean car and in very good condition. The lady at the desk was very efficient and very friendly. We had a good experience. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SALZBURG, AT - Reviewed by ALLYSON LUCAS - 10 January 2024

" Differently of stated at the Auto Europe Terms and Conditions of rental informed on PDF voucher, MegaDrive did not accepted my International Drivers License and did not offered any other alternative. This way I was not allowed to pick up car and had to arrange a last minute bus travel to get to my destination. Tried to contact Auto Europe assistance by phone but no answer at all, long waiting time on hold "

" Differently of stated at the Auto Europe Terms and Conditions of rental informed on PDF voucher, MegaDrive did not accepted my International Drivers License and did not offered any other alternative. This way I was not allowed to pick up car and had to arrange a last minute bus travel to get to my destination "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

SALZBURG, AT - Reviewed by OMER - 08 September 2022

" Amazing experience, great car! "

" Amazing service, great stuff at the counter! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

VIENNA, AT - Reviewed by BOGDAN - 11 August 2022

" Perfect "

" Over expectations "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

VIENNA, AT - Reviewed by MOHAMMED - 10 August 2022

" This is the second experience, the prices are suitable, the car is clean, and the delivery and receipt are easy "

" This is the first experience, the prices are suitable, the car is clean, and delivery and pick-up is easy "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SALZBURG, AT - Reviewed by ARJUN - 29 July 2022

" Everything was very smooth. No problems. "

" Everything was very smooth. No problems. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

VIENNA, AT - Reviewed by DANIEL - 16 May 2022

" one of the worst experience I ever had with a rental car company! "

" one of the worst experience I ever had with a rental car company! "

Value for Money: 1
Efficiency of Counter Staff: 2
Expediency of Drop-off: 7
Condition of the Vehicle: 1

SALZBURG, AT - Reviewed by BRIAN - 13 June 2019

" I wasn't aware that after 2 hours the car could be handed over, I had paid and rented the car for 4 days and therefore the car should be kept for me and not handed over immediately. Not very happy and I've never had this with other rentals despite being a lot later in arriving. "

" I arrived just over 2 hours late and then they rented out my car and I had to pay 140 euros extra plus airport tax, which i thought would have been included. I wasn't aware that after 2 hours the car could be handed over to someone else, I had paid and rented the car for 4 days and therefore the car should be kept for me. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 1

VIENNA, AT - Reviewed by CLAIRE - 01 June 2019

" I use Auto Europe very regularly and it has generally been a positive experience. However, this time it was very problematic. The address for the pickup was incorrect. I met with my passengers at that wrong address, one of whom has a disability and difficulties moving around. It was very difficult for us to get to the correct address and we lost 2 hours before we could set off on a long journey, causing us to arrive much later than planned. Megadrive informed me that they had told Auto Europe to correct the address, but this had not happened. As a regular customer, I would appreciate some form of compensation for this mess-up. Thank you. "

" It was fine. "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 10

VIENNA, AT - Reviewed by CHRISTOS - 09 May 2019

" No problems, all good "

" All went smooth, just a few unexpected expenses... taxes, airport fees, cross border fees "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

VIENNA, AT - Reviewed by MOSHE MOIS - 30 April 2019

" Car new clean and smoothly "

" Getting up quickly and leaving quickly "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

VIENNA, AT - Reviewed by CHANISORN - 26 April 2019

" Booking process is easy. It shows many companies with car rental prices and models to compare. "

" The car was new and cool. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

VIENNA, AT - Reviewed by MARTINS - 17 March 2019

" Due to adding another country, there was an extra charge, in the amount of 80% of the total bill. I found it to be unreasonable. In particular as the car had Slovak number plates!!! There was 'an updated document' sent after my booking, but the fact that i will have to pay such a large additional fee, was noted with small letters - i missed it. I strongly suggest to raise it in advance, i would very likely have cancelled the reservation and made a new one with such terms. "

" Due to adding another country, there was an extra charge, in the amount of 80% of the total bill. I found it to be unreasonable. In particular as the car had Slovak number plates!!! There was 'an updated document' sent after my booking, but the fact that i will have to pay such a large additional fee, was noted with small letters - i missed it. I strongly suggest to raise it in advance, i would very likely have cancelled the reservation and made a new one with such terms. "

Value for Money: 3
Efficiency of Counter Staff: 7
Expediency of Drop-off: 8
Condition of the Vehicle: 7

VIENNA, AT - Reviewed by IULIAN - 02 February 2019

" I would like Autoeurope to check the incident and see if some compensation can be given due to the technical incident. "

" The windshield water dispenser was frozen when I took the car and since it was winter I had to return from around 50 km back to the car rental in order to solve the problem. I asked for a discount because I lost half a day and drove 100 km extra back and forth with this technical problem but they refused. "

Value for Money: 3
Efficiency of Counter Staff: 2
Expediency of Drop-off: 8
Condition of the Vehicle: 5

VIENNA, AT - Reviewed by CATALIN - 17 January 2019

" very good service, easy pick up and drop "

" proffesionals, no trouble whatsoever "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

VIENNA, AT - Reviewed by RAZVAN - 04 December 2018

" I had very good experiences with Auto Europe in the past, but this rent a car company is the worst company on the Vienna Airport so please stop providing their services. I used your services because of your high customer service people, but Megadrive, Buchbinder company is a disgusting company. Maybe I can not avoit their charge of 118 euro for 2 plastic hubcaps, but I will share this bad experience on every site I can. Thank you! "

" Hello! it was supposed to be a compact car and they gave me a Dacia Logan MCV, break car, it was supposed to "block " not deducte the amount of 1000 euro, they already deducted 1100 euro. i got the car in the garaje by myself, it was very dark and when I returned it they told me that i have 2 small scratches on the front hubcaps and want to charge me 118 euros. it s a total riff off, they trick you to sign the dropp off paper and actualy is in german language the damage report. I will never pay that amount and if you check the tripadvisor forum about this company hopefully you ll stop working with them , It s discusting how they foul on everything. "

Value for Money: 1
Efficiency of Counter Staff: 2
Expediency of Drop-off: 1
Condition of the Vehicle: 1

GRAZ, AT - Reviewed by ROQUE - 24 October 2018

" ok "

" ok "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

VIENNA, AT - Reviewed by ARDA - 27 September 2018

" Reasonable price, good service "

" A Skoda Rapid was offerred as a compact. I had assumed a Skoda Octavia, Ford Focus or an Opel Astra. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

VIENNA, AT - Reviewed by JANUSZ - 25 September 2018

" Besides not getting the car I wanted, everything else went smoothly. I generally shop where I can get the best deal, so as long as you guys have better prices and as long as I don't have any problems such as being overcharged for undisclosed services, then I'm happy. "

" In general, everything was OK. At the time of booking, I booked a Ford Focus but I received a Dacia Logan. While I understand they are in the same class according to Megadrive, it was a worse car than what I booked, something I was not pleased about. ALSO, the Megadrive staff tried to upsell me an upgrade when he realized that the Ford Focus was unavailable which was a bit annoying. If I wanted to spend more money, I would have booked the more expensive version in the first place. "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 8

GRAZ, AT - Reviewed by JEFFREY JAMES - 24 September 2018

" So far so good "

" Our car was a Ford Focus with a plateW11328G. The wheels hub bearing (at the back I think) was faulty/broken and we could hear a loud howling noise whenever we were at the highway (or doing speeds above 100 km/h). It was really annoying as we had difficulty to hear each other talking. "

Value for Money: 9
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 4

VIENNA, AT - Reviewed by DJAYR - 31 August 2018

" Better offers than competitors but should ensure their partners respect the contract. "

" This was my first experience with Megadrive and gave me a very old car. Very different to what it was in the reservation. I only needed a car for a few hours and I paid a large amount for it. It felt like I drove an old small bus from my grandfather. "

Value for Money: 2
Efficiency of Counter Staff: 5
Expediency of Drop-off: 7
Condition of the Vehicle: 2

VIENNA, AT - Reviewed by MOSHE - 24 August 2018

" Please note that the ford built-in navigation system is terrible. "

" very good "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

VIENNA, AT - Reviewed by PETER - 09 August 2018

" great as usual "

" overall quite good, new car with 4000km BUT still winter tires in AUGUST! "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 7

VIENNA, AT - Reviewed by DIEGO - 16 July 2018

" ok "

" Ok "

Value for Money: 6
Efficiency of Counter Staff: 6
Expediency of Drop-off: 10
Condition of the Vehicle: 5

VIENNA, AT - Reviewed by ERNESTO - 11 July 2018

" really friendly tool "

" alright, good prices! "

Value for Money: 9
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 10

VIENNA, AT - Reviewed by ULRIKE - 08 July 2018

" no comment "

" Each time I rent a car with Megadrive the conditions are slightly different: Excess included or not, Highway toll included or not. I don't understand the differences from one time to the next "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

VIENNA, AT - Reviewed by ENRIQUE - 08 July 2018

" The car category selected in Autoeurope website was higher than the actually booked. Lady of megadriver told us it was s Autoeurope problem. We had to pay extra to get the selecter car. "

" Too long time in dezk waitong for car pick up. The car was not properly descrived by Autoeurope. The one booked was smaller (lower category) than showed in autoeurope website. Drop off after office hours is not well explained in desk by megadrive staff. "

Value for Money: 6
Efficiency of Counter Staff: 6
Expediency of Drop-off: 5
Condition of the Vehicle: 10

GRAZ, AT - Reviewed by SERGEY - 28 July 2017

" Thank you, very good service. "

" I am really satisfied to deal with Auto Europe, I got very good car and the service was very friendly and very fast. "

VIENNA, AT - Reviewed by TÕNIS - 18 July 2017

" If I take full insurance, it should be written clearly on voucher. I payd extra insurance fee on pickup, because was not sure about it. "

" No help on asking about autoeurope insurance details. "

VIENNA, AT - Reviewed by IOANNIS - 16 July 2017

" Hidden Costs : It was nowhere mentioned that I would have to pay additional 340 euros for boarders crosing and drop off in another country till I got the rental agreement "

" Hidden Costs : It was nowhere mentioned that I would have to pay additional 340 euros for boarders crosing and drop off in another country till I got the rental agreement "

SALZBURG, AT - Reviewed by LAKSHMI PRASAD - 05 July 2017

VIENNA, AT - Reviewed by ILMAR - 03 July 2017

" I am very unhappy that I was not able to get the refund as I forgot my driving licence at home, and was not able to use the car. I understand that one would not refund the first day of the rental fee but why did you charge for all of the days? "

" I am very unhappy that I was not able to get the refund as I forgot my driving licence at home, and was not able to use the car. I understand that one would not refund the first day of the rental fee but why did you charge for all of the days? "

SALZBURG, AT - Reviewed by EKARAT - 06 June 2017

" I still waiting for deposit refund to my credit card. It's 2 days delay. "

VIENNA, AT - Reviewed by ALMIR - 04 June 2017

" I received an email from Auto Europe with ? important information? which includes a request to inform if I would arriving late for the rental; I contacted you and informed I was going to arrive 1 hour late than the reservation. I was informed I needed to pay 50+ EUR for the change, something not clear in the message. I declined, because it was more expensive than the rental. I replied and even received another reply that I consider a joke and lack of consideration with my complaint. Very bad experience, will never user Auto Europe again. "

" Very caring and attentive staff; car in excellent conditions and served quite well my purpose. Very convenient location, close to the U3 UBahn. "

INNSBRUCK, AT - Reviewed by ELENA - 15 May 2017

VIENNA, AT - Reviewed by IGOR - 04 May 2017

VIENNA, AT - Reviewed by CRISTIANO - 01 May 2017

" Selected company did not accept my Credit Card (MEGADRIVE), they even didn't try to verify if it was working. As result I moved to the next kiosk and they accepted my credit card (EUROPECAR) without problems. I addition, MEGADRIVE kiosk had a very long line of people waiting and no system to facilitate the queuing such as machine for issuing progressive numbers. "

" See above. Totally unprofessional behaviour, they even didn't try to support me and I had to move to another company; by the way they told me that my CC wouldn t be accepted by all the companies and this was NOT TRUE! In addition I didn get back the money I spent for this reservation thyat I didn t use.. "

VIENNA, AT - Reviewed by ALIAKSANDR - 19 April 2017

VIENNA, AT - Reviewed by LUCIAN - 18 April 2017

VIENNA, AT - Reviewed by VICTOR - 16 April 2017

VIENNA, AT - Reviewed by CRUDU TESLOVEANU - 27 March 2017

" I already had several experiences (renting cars) with Auto Europe and every time was very good "

INNSBRUCK, AT - Reviewed by MAKSIM - 13 March 2017

" Everything ok "

" Everything ok,. good car. But I didn`t understand why I payed additional airport fee 17% "

VIENNA, AT - Reviewed by CHIVU - 08 March 2017

SALZBURG, AT - Reviewed by METIN H - 27 February 2017

VIENNA, AT - Reviewed by JIN A - 22 November 2016

VIENNA, AT - Reviewed by ALKIVIADIS - 22 November 2016

" THEY GIVE ME OTHER SIDE MODEL FROM MY BOOKING "

VIENNA, AT - Reviewed by RICARDO - 10 November 2016

" Easy to use website, provides all the information needed "

" I have rented with them and never had any problems. Often I get an upgrade in the vehicle rented. "

VIENNA, AT - Reviewed by GEORGE - 02 November 2016

SALZBURG, AT - Reviewed by P - 01 November 2016

" admin process takes too long to get keys. long queues too few staff "

VIENNA, AT - Reviewed by EVGENII - 27 October 2016

VIENNA, AT - Reviewed by BRATU - 24 October 2016

" The rental company refused to issue the invoice stating that Autoeurope is responsible for this . I find myself in the situation that I cannot register the expense on the company "

" The rental company refused to issue the invoice stating that Autoeurope is responsible for this . I find myself in the situation that I cannot register the expense on the company "

VIENNA, AT - Reviewed by BISSER - 15 October 2016

VIENNA, AT - Reviewed by NAKUL - 28 September 2016

" We have returned the car last saturday i.e. on 24th of september. The deposit blocked on my card has not yet been released. Kindly let us know when will it be released. Thank you. "

VIENNA, AT - Reviewed by ANDREY - 26 September 2016

" Enjoyed a lot availability of the staff and car class upgrade. The only negative point is the lack of cars with automatic transmission, so I got a much bigger car than I would expect. "

VIENNA, AT - Reviewed by OVIDIU - 20 September 2016

" They gave me a bad car, "

VIENNA, AT - Reviewed by OLAV - 18 September 2016

" no signature on car dropoff, no attendance. it took 20 minutes to find the place to drop the keys-almost missed my flight. very poor experience compared to larger companies. "

SALZBURG, AT - Reviewed by SUBHOBRATA - 08 September 2016

INNSBRUCK, AT - Reviewed by SANDY - 05 September 2016

" Always astounded that you work with Megadrive, which has until this time always been atrocious but you have good prices! "

" I rent regularly at Innsbruck Airport. This is the first time Megadrive has not given me a filthy, damaged and faulty car, requiring me to return to change it! Hallelujah! This car had been cleaned, litter removed and only a few scratches. Staff were good and the only outstanding issue is that one feels less safe renting from Megadrive than other hirers because of their excesses and unusual t and c "

VIENNA, AT - Reviewed by AMAZIA - 03 September 2016

" The experience was just awful! We rented a car in Vienna branch. At the desk the recipient explained the defects in the car. I explained to her that I'm traveling with a baby and I don't feel safe with the car the offered me. She showed zero empathy to the situation and told me this is the only option - " take or leave". I had no choice and took the car. We drove to Salzburg and a warning lamp turned on "need to change engine oil soon". Went to the Salzburg branch to declare about the defects and asked for a new car. The person at the desk explained to me that since the problem say - "soon" they don't have to change a car. They added that this is Vien branch problem. Horrible service. Feels like they only care about the money not the perso "

" The experience was just awful! We rented a car in Vienna branch. At the desk the recipient explained the defects in the car. I explained to her that I'm traveling with a baby and I don't feel safe with the car the offered me. She showed zero empathy to the situation and told me this is the only option - " take or leave". I had no choice and took the car. We drove to Salzburg and a warning lamp turned on "need to change engine oil soon". Went to the Salzburg branch to declare about the defects and asked for a new car. The person at the desk explained to me that since the problem say - "soon" they don't have to change a car. They added that this is Vien branch problem. Horrible service. Feels like they only care about the money not the perso "

SALZBURG, AT - Reviewed by GEORGIOS - 02 September 2016

" probably the best "

" Best quality of cars, price and friendly service "

VIENNA, AT - Reviewed by ERIC - 21 August 2016

" Very good check in and out. They covered all the details "

" All good. Car was perfect "

VIENNA, AT - Reviewed by MARIA - 19 August 2016

VIENNA, AT - Reviewed by DANIEL - 18 August 2016

GRAZ, AT - Reviewed by MARILIIS - 14 August 2016

" A bit faster and better quality audio call center would be nice. "

" Very helpful and problem-solving oriented staff with a good knowledge of English. Fast and friendly service. "

VIENNA, AT - Reviewed by PETER - 04 August 2016

" Great, easy experience "

" Easy-going and friendly service, great car loaded with features. "

VIENNA, AT - Reviewed by HORST - 30 July 2016

" Top service oriented Very positive experience all over the place Will certainly work together with you next time Already told others about you guys "

" Very friendly personel at the counter and also at car return Absolutely nothing to complain about the car Unfortunately it took me almost 45 minutes waiting time at the counter because the queue was so long - what is clear when looking at price-performance :-) Anyway it would always recommend MEGADRIVE "

VIENNA, AT - Reviewed by EVGENII - 27 July 2016

VIENNA, AT - Reviewed by ANSUMAN - 25 July 2016

VIENNA, AT - Reviewed by SUJIT - 24 July 2016

" Very good service. Extremely happy "

VIENNA, AT - Reviewed by HAMID - 22 July 2016

VIENNA, AT - Reviewed by MARIAN - 13 July 2016

SALZBURG, AT - Reviewed by KARIN - 03 July 2016

" I was not able to rent a car in Salzburg, because they rejected my credit card. But you still charged me on my card the full amount of Euro 120,00. What you doing is pur fraud and I'll put your fraud on social media. You didn't even respond to my email and cancelation of my rental car. "

VIENNA, AT - Reviewed by MIRIAM - 29 June 2016

VIENNA, AT - Reviewed by RAZVAN GHEORGHE - 24 June 2016

" Service was really good, no waiting at collecting the car. "

VIENNA, AT - Reviewed by ANNA - 21 June 2016

VIENNA, AT - Reviewed by MIGUEL - 30 May 2016

VIENNA, AT - Reviewed by REIMER - 29 May 2016

VIENNA, AT - Reviewed by MAKSIM - 16 May 2016

VIENNA, AT - Reviewed by MIGUEL - 10 May 2016

VIENNA, AT - Reviewed by MARIUS - 02 May 2016

" Very professional emplyees and very little time to wait, car in an excelent condition, overall very good ratio price/service "

VIENNA, AT - Reviewed by ANATOLIE - 30 March 2016

" everything was perfect, and attitude and the car, all the service satisfied us. "

" everything was perfect, and attitude and the car, all the service satisfied us. "

VIENNA, AT - Reviewed by ALFRED - 13 March 2016

VIENNA, AT - Reviewed by DANIEL - 03 March 2016

" Nothing to complain. Helpful staff. Bad choice of the car, Opel Astra 1.4 petrol: powerless car, not enough space in the trunk for three person's luggages, one wheel cover missing, heavy scratches on the rear wing of the car... "

INNSBRUCK, AT - Reviewed by AAD - 15 February 2016

VIENNA, AT - Reviewed by SORIN TITUS - 10 February 2016

" Everything went smooth "

" Same as above "