Auto Europe
- North America
- Central America
DRYYVE AUSTRIA CUSTOMER REVIEWS
- 8
- 8.2
- 8.7
- 8.1
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
DRYYVE AUSTRIA Car Rental Reviews
Average Rating for Dryyve :
VIENNA, AT - Reviewed by ASSEN - 25 August 2025
" Everything was very good. "
" The car which I received was very clean and in perfect condition. The Staff organized all details very fast. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VIENNA, AT - Reviewed by IOAN MIRCEA - 31 July 2025
" Sorry, big problems with Dryyve in Austria. "
" I rent a car with enough space for 4 persons with 4 lugages - an Opel Crossland X SUV - but firstly I found in parking (at level 8 in Vienna Airport) an Opel Mokka, that was too small. I went back and they changed the car with an Opel Astra SW - it was enough space for us but not SUV... it doesn't matter, we took the car with a huge insurance (355 euro, including a second driver)(rental was only 240 euro for 7 days), 20/27.07) and paying an extra guarantee of 200 euro... we drove around 130 km to Bad Tatzmandorf where we can"t open the trunk of the car and also to close the car doors.. we report the car defect and put the car in the garage of the hotel.. in the next day it came a men from the assistant company but he didnt solve the problem and they took the car on a platform .. Dryyve dont offer us another car, just after several discutions the service company offered a car in exchange for 5 days if we go to pick it up from Graz !!! on our time and money to travel to Graz and back to Bad Tatzmandorf 1! we was and took the car (rented from Buchbinder, paying another 100 euro as insurance and 200 euro as guaratee) to enjoy the holiday.. In 28 of July, Dryyve sent us an email to drop-off the car !! or to extend the rental period !! I explained in my response the situation and they advice me to ask AutoEurope for compensation for the days without a car !! Even since today 31.07 they didn't sent us back the guarantee of 200 euro.. Very unpleasant experience !! I use AutoEurope 2 or 3 times per year but always without problems like this. "
Value for Money: 5 Efficiency of Counter Staff: 8 Expediency of Drop-off: 4 Condition of the Vehicle: 5
VIENNA, AT - Reviewed by ALEXANDER - 19 June 2025
" Should also have the option to show cost of cross-border fee that each company charges "
" Hidden costs that are mentioned at the counter, e.g. 1) no road assistance if you do not pay for extra insurance, 2) second driver is extra cost if you do not pay for extra insurance "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VIENNA, AT - Reviewed by SHAUL YEHUDA - 19 June 2025
" Waiting for their care and service if they succeed I will recommend you if you let the rental company steal our customers I really can't recommend you "
" They behaved like robbers. They are not trustworthy. No matter what insurance you add, they will charge you more and more. They are simply robbers. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 5
VIENNA, AT - Reviewed by TOOMAS - 28 May 2025
" AUTOEUROPE.eu is a good portal and a good partner. I use it very often and am very satisfied. "
" This was a bad experience with car rental. When I returned the car, the rental company presented me with an invoice for the damage to the wheel rim and for an additional car wash (about 30 euros) , totaling over 400 euros. I protested and presented the photos I had taken, which showed that the damage to the wheel rim had occurred earlier. The rental company ordered an additional survey and then agreed with my protest and refunded the money (wheel rim) to my credit card. I have been traveling independently for more than 20 years, and such "charging extra money off 30 euros" for a normal and self-explanatory car wash is completely unexpected. Based on previous experience, I can say that every car is washed and cleaned before the next pick-up, and this fee is included in the price. It is unthinkable that I should have to wash the car inside and out before returning it. I am convinced that the rental company knows exactly that every returned car goes to the car wash, but still charges extra money for the car wash. Unfortunately! Thank you! "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
VIENNA, AT - Reviewed by VIKTORS - 20 May 2025
" Please check my comments in p.3. This costs 49.62EUR was not indicated in voucher Nr.22159457-1. Please give insrtuction to Dryyve for return amount 49.62EUR to my account "
" After car return 16.05.2024. I receive from Dryyve additional Invoice INV-89901 for 152.78EUR. I agree for costs 103.66(incl.Cross Border peasele 82.50EUR and Austrian vignette usage 20.66EUR) but I not agree with others costs 49.62EUR(Cleaning surcharge and some taxes) "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 9
SALZBURG, AT - Reviewed by SANJAY - 23 April 2025
" I have been booking my rental cars from Auto Europe. Have not faced any issue personally. But car rental companies like Dryyve should be put in check if they are not easy or friendly "
" I booked for a large car, however ended up getting a compact car. We did not smoke in the car, however they charged us for extra cleaning stating that the dust cleaning needs a deep cleaning. "
Value for Money: 1 Efficiency of Counter Staff: 7 Expediency of Drop-off: 3 Condition of the Vehicle: 7
VIENNA, AT - Reviewed by ISRAEL - 11 April 2025
" We paid 277€ for the car - cheapest we found for the car we wanted. Got scammed by dryyve "
" We booked a rental car for a week in Austria through Auto Europe, opting for their most comprehensive insurance package to ensure peace of mind. What followed was nothing short of a scam. Upon arrival, Dryyve fined us €100 for being late -- despite no prior warning that such a charge existed. Then, under pressure, we were forced to purchase an additional €214 insurance package -- one we didn't want or need -- with the claim that "no matter what happens, you won't pay a dime." The car was handed over with 6/8 of a fuel tank, not full. We returned it spotless, undamaged, and with a full tank. And yet -- despite nothing happening to the car -- we were just hit with an additional invoice for €128: €82.50 for a so-called "damage administration fee" (with no damage reported or documented), and €25 for cleaning -- before tax. All of this is on top of the €277 we initially paid to Auto Europe. In total, we were scammed out of €442 beyond the original rental price. This experience was dishonest, exploitative, and deeply frustrating. I sincerely hope no one else falls victim to this scheme. Rent elsewhere. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 5 Condition of the Vehicle: 10
VIENNA, AT - Reviewed by PETER - 31 March 2025
" AE is great just you do not care about comments given by clients... "
" Dryyve is applying a "fraud" system and ripping off clients with fake extra costs...reported them to the police in Austria "
Value for Money: 1 Efficiency of Counter Staff: 9 Expediency of Drop-off: 6 Condition of the Vehicle: 6
VIENNA, AT - Reviewed by FAIZAN - 24 March 2025
" NA "
" My car broke down in the middle of Germany!!!!!! I had no way of driving the car back to the vienna office. It was an absolute disaster "
Value for Money: 1 Efficiency of Counter Staff: 8 Expediency of Drop-off: 1 Condition of the Vehicle: 1
VIENNA, AT - Reviewed by GERNOT - 13 March 2025
" terrible, see above "
" I already complained to Dryyve .. first car was massively damaged, 2nd car no rims and dirty and also slightly damaged, upon return I get charged for "cleaning" which was definitely not necessary .. I have booked quite a few rentals with Dryyve but this was mu last one, terrible experience, G "
Value for Money: 4 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 10
VIENNA, AT - Reviewed by ADRIAN - 11 March 2025
" Please double check all information you are delivering regarding dryyve.com. The working hours are different that you posted. There are a lot of adds-on on the renting costs (road tax, clean2clean, transit taxes). All in all a rigid company. "
" Unpleasant experience due to an endless list of unexpected taxes, tariffs and hidden costs. all these for customer safety and satisfaction. Pre-check registration is useless, time at the check-in counter is similar with other companies that don't apply per-check. The delivered car had technical problems. "
Value for Money: 5 Efficiency of Counter Staff: 2 Expediency of Drop-off: 2 Condition of the Vehicle: 8
VIENNA, AT - Reviewed by GEORGIOS - 06 March 2025
" Very unsatisfied "
" We started with a reservation of 75 euro and finally I paid for 400 euro . With many extra charges "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 7 Condition of the Vehicle: 5
VIENNA, AT - Reviewed by GERHARD - 04 March 2025
" I didn' t hat contact with AutoEurope but so far everything worked. "
" Very bad drop off experience, in the garage the guy said everything OK and later I got a bill for cleaning. "
Value for Money: 4 Efficiency of Counter Staff: 4 Expediency of Drop-off: 1 Condition of the Vehicle: 8
SALZBURG, AT - Reviewed by EMMA - 12 January 2025
" My experience was wonderful. "
" The service was amazing and quick. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VIENNA, AT - Reviewed by JONAS - 12 January 2025
" The experience was very swift and the car was in perfect condition. "
" It was an amazing experience, the service was very friendly and professional. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VIENNA, AT - Reviewed by CRISTIAN - 07 January 2025
" Great "
" Great "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VIENNA, AT - Reviewed by GERNOT - 14 November 2024
" great as ever "
" great as ever "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VIENNA, AT - Reviewed by PETER - 29 October 2024
" great, an App would be nice! "
" car very dirty, likely a "flooding vehicle" as there was plenty of mud in and on the car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 3
VIENNA, AT - Reviewed by EDWARD PAUL - 24 August 2024
" Overall, a positive experience with the car (apart from the two things I mentioned before). "
" Cleaning could be improved... More importantly, although in my booking there was the full-to-full condition, at the counter we were told that it was not full and we had to bring it back with the same amount. This is practically impossible to do and I ended up leaving over Eur 20 extra in the fuel tank :-( Good luck to Dryyve (but I am sure this is a subtle way of getting some extra money from the client) "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 8
VIENNA, AT - Reviewed by AHMAD - 23 August 2024
" No complaints.. It was outstanding "
" Excellent! Top notch! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VIENNA, AT - Reviewed by ROMAN - 16 June 2024
" Thanks a lot! "
" Hi, it was great, without any problems. Thank you so much! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VIENNA, AT - Reviewed by AHMED - 02 June 2024
" Very good experience "
" Very good supplier & counter staff But they didn't except AMEX card "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VIENNA, AT - Reviewed by MERILIN - 03 May 2024
" It is really easy to book a car and to pick up. "
" The car pickup was really easy and everything went good. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
VIENNA, AT - Reviewed by KLOTILD - 08 April 2024
" 10 "
" 10 "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VIENNA, AT - Reviewed by GENOVEVA - 08 April 2024
" v "
" very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VIENNA, AT - Reviewed by GIZI - 27 March 2024
" Very fast company. "
" Very fast company. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VIENNA, AT - Reviewed by GINO - 24 March 2024
" no hidden extras "
" no hidden extras "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VIENNA, AT - Reviewed by PETER - 23 March 2024
" Nice car "
" Great staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VIENNA, AT - Reviewed by LEONA - 21 March 2024
" Very good car "
" Really helpful staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VIENNA, AT - Reviewed by KÁROLY - 21 March 2024
" Brand new car and no hidden fees "
" CORRECT COMPANY "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VIENNA, AT - Reviewed by LAJOS - 20 March 2024
" Nice staff "
" I had a free upgrade "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VIENNA, AT - Reviewed by FELIX - 15 March 2024
" Many types of cars on offer "
" Fast and friendly service, and you have to pay only a minimum deposit amount "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VIENNA, AT - Reviewed by LORENZO - 15 March 2024
" reliable! "
" Very good! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VIENNA, AT - Reviewed by IGOR - 13 March 2024
" Everything was fine. When handing over the car, the receptionist was very picky. "
" Everything was fine. When handing over the car, the receptionist was very picky. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 4 Condition of the Vehicle: 10
VIENNA, AT - Reviewed by ELIAS - 12 March 2024
" Excellent "
" Good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VIENNA, AT - Reviewed by YAN - 12 March 2024
" Everything was excellent. Thanks "
" Everything was excellent. Thanks "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VIENNA, AT - Reviewed by BENEDEK - 11 March 2024
" Very correct pricing, good car. "
" Very correct pricing, good car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VIENNA, AT - Reviewed by BIANCA - 10 March 2024
" Easy booking way "
" Advantageous package offers that I could use to save money "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VIENNA, AT - Reviewed by THOMAS - 08 March 2024
" Friendly staff "
" Fast delivery, new cars "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VIENNA, AT - Reviewed by FANNY - 06 March 2024
" Nice staff, really good car and no hidden fees. "
" Nice staff, really good car and no hidden fees. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VIENNA, AT - Reviewed by VICTOR ION - 27 February 2024
" First they told me mastercard is not good for gurrsnty because they wanted to sell me insurance. In the end they used the card and everything was fine. At the end they charged me for an imagined damage and also recharged me what I have paid to you. Terrible experience. We are still arguing. I am on my way to cancel the last transaction. About 431 EUR including rental, vignette, crossborder which were paid at pickup. "
" Lies and theft "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 9
VIENNA, AT - Reviewed by BENEDEK - 12 February 2024
" Nice rent a car company, no hidden fees "
" Nice rent a car company, no hidden fees "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VIENNA, AT - Reviewed by BENEDEK - 11 February 2024
" Very correct staff, no hidden fees. "
" Very correct staff, no hidden fees. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VIENNA, AT - Reviewed by VERENA - 10 February 2024
" I always book here! "
" I am long term customer! no complaints! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VIENNA, AT - Reviewed by KIRIL - 07 February 2024
" Overall great offers at first glance, lots of hidden costs and unexpected charges afterwards "
" Lot's of hidden costs, without prior notice. They did not honour the full-coverage insurance, bought from AutoEurope, because of a one-letter typo in my name. Made me pay extra 290 euro for insurance. Was also charged for extra millage, although there was no specific mention of the limit. "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
VIENNA, AT - Reviewed by EGILS - 01 February 2024
" booking is easy and understandable "
" + the car was received as ordered (station wagon), well maintained, good winter tires - had to wait a long time in the office for receipt "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VIENNA, AT - Reviewed by PETER - 01 February 2024
" great as always "
" damages not recorded correctly in the contract car in good condition price reasonable but the vignette is separate (nice marketing but useless) tank not full which is a serious issue for driving...you have to stop first at a petrol station...and I cannot understand why - full to full is standard with all other rental companies new and very efficient car return "
Value for Money: 10 Efficiency of Counter Staff: 4 Expediency of Drop-off: 10 Condition of the Vehicle: 8
VIENNA, AT - Reviewed by AURIMAS - 31 January 2024
" Nobody where waiting in the desk at 23:00, we where with a 7 month baby left without a car. Help desk is working from 9 till 13, but not on Wednesdays :D II will try to call last time before the appeal to the rights of the consumer. It is unbelievable!!! "
" Nobody where waiting in the desk at 23:00, we where with a 7 month baby left without a car . "
Value for Money: 9 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
VIENNA, AT - Reviewed by PETRONEL - 31 January 2024
" Overall 10 points out of 10. No hassle no trouble of any kind and a very professional and client friendly check in process. "
" The lady at the counter was very quick to conclude the check in process and we had the car keys in no time. The car was in a very good condition, caused us no trouble during the rental and the return process was very easy and simple. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VIENNA, AT - Reviewed by DEMETRIS - 30 January 2024
" We Have the worst experience ever with this company and they have trouble us only. "
" We have the worst experience ever from this seller. We are waiting more than 1:30hour to arrage us the booking... 1 staff for handle more than 10 people in the line... After they want more money for insurance and for the public roads fees... After they did not give us the car we have order and pay.. . They did not have the car ready. I send them also an email before so to have ready the car and make them also a reminder as we arriving at night. After they inform me that they will give us similar car and we are try to find the car 15 minutes at the parking, press the remote control all time to see where is the car...not support from anyone also there to come with us to show us the car where it was....after we find the similar car 4x4 we notice that it was manual gearbox and not AUTO we order and pay for it... Again we go down from 8th floor to the zero so to inform them for their mistake again and lost more time.... The staff there inform us that they did not have car 4X4 AUTO we have book and order from days before... They try to give us other auto car not 4X4 and after that she inform me that they did not have any other cars.... I told her why is all this proplems from your company and I want to speak with the manager and don't give me any attention any more... We told her to cancel our reservation we have as they did not have the car we book and order and to return my money back... She tell me that I cannot do anything now, you must contact with the company. Please note all people you want to book with this company, You sign without even knowing what you are signing as they don't give to you the papers before so to check it or explain you... You sign without even knowing what you are signing... After more than 2hours they trouble us we force to book a taxi and pay also 100 euros to take us to our place in vienna... They have destroy our trip. Be very careful with this company, You will only suffer but experience with them, and you may lost your money also. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
VIENNA, AT - Reviewed by BENEDEK - 26 January 2024
" sehr professioneller Service "
" sehr professioneller Service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VIENNA, AT - Reviewed by BENEDEK - 25 January 2024
" Excellent service, nice and bigger car. "
" Excellent service, nice and bigger car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VIENNA, AT - Reviewed by CRISTIAN - 12 January 2024
" It was very nice and fast. The drop off was fantastic, only 3 minutes, but know I am disappointed. He told that everything is ok. It was better to go back at the office to clarify with the clerk this issue. In the future please leave the tank full and we will not have this problem. Thank you! "
" Hello, yesterday I realize that i was with 50.43 euro on my credit card. I do not why!. The tank was exact like I get it. The gentlemen from the drop off said that is ok. I show him the picture from 2nd of January and from 9th of January. When I pick up the car nobody tell me how full is the tank ( I assume that is full like in the offer). But the tank was 2/3, I went back to the clerk and he told me that in the contract is 3/4 and to send a picture to the mail reservation and everything will be ok(which i did). Please refund the money. There is a ticket open at Auto Europe, I send all the pictures and gas tickets. Thank you! "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VIENNA, AT - Reviewed by TAMAS - 14 December 2023
" no hidden fees "
" brand new car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VIENNA, AT - Reviewed by TAMAS - 14 December 2023
" nice staff "
" no hidden fees "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10