Car rental in Palma de Mallorca - Welcome to the Balearics

Yes - a valid credit card under tha main driver’s name must be provided during pick-up. This cannot be a debit card, virtual credit card, prepaid credit card or cash. Only a physical credit card is accepted for deposit purposes. That of which shall be held on the credit card until it is confirmed upon the vehicle's return that it is in the same condition as when it left. Even if you have booked an additional driver - it is only the main driver who needs to provide the credit card. Free additional driver offers allow you to add other driver’s without the need to pay a small fee.

As your deposit will be held on the credit card, it is important to have enough funds. The amount of which is noted on the car voucher’s terms and conditions, or by clicking the blue ‘i’ info icon. Inspect the vehicle fully before driving off, noting anything of concern on the pick-up slip, and informing a member of staff. Take video and photographic evidence. On your return make sure a member of staff inspects the vehicle and confirms everything is okay.

If you fail to provide a valid credit card, the supplier may refuse to release the booked vehicle, and you will lose your booking and money. It is therefore vital to make sure you have everything needed. All major credit cards are accepted, including Visa and Mastercard - however, confirm this beforehand.

When opting for a car rental in Palma de Mallorca, the basic rental rate already includes the minimum required insurance coverage for the country. This is Liability Insurance - with or without excess, Theft Protection and Collision Damage Waiver (CDW). It is important to note that this is the basic coverage and therefore does not cover all eventualities or damage caused to all parts of the vehicle. The excess amount can be viewed during the booking process by clicking on the blue ‘i’ info icon or referring to your rental voucher’s terms and conditions.

For greater protection we highly recommend taking out our Full Protection Cover for a small daily fee. This fee is calculated based on the vehicle type, location and duration of your rental. This extra protection covers greater eventualities and parts of the vehicle not covered with the basic cover. It is simply to claim off Auto Europe if required after returning your car.

When collecting your car, the local supplier may offer insurance and coverage. These are optional and for the most part not required if you have already taken out our Full Protection Coverage. Locally offered insurances include but are not limited to Roadside Assistance, Travel Insurance, Super CDW, Personal Effects Insurance (PEI), Personal Accident Insurance (PAI) and many more. These are all optional and Auto Europe does not endorse, or profit from these. No refund will be provided by us of any locally opted-in insurances.Find out more by reading our car rental coverage section.

As in other capital cities Palma de Mallorca sees much of its congestion centred around central areas and at key interchanges. Rush hour is a time to avoid being on the road, and the seafront promenade during the evenings and weekends can see plenty of traffic. The MA-20 ring road can often become congested due to people trying to avoid entering the city. Heavy traffic is also more notable where the MA-20 links to the MA-19.

The MA-19 links the city to the airport, making it extremely popular and often congested. We would therefore advise leaving plenty of time to get to the airport. Passeo Maritime during the evenings and at weekends is a hub of activity, which makes it a popular place and thus more congested. The interchange from the MA-20 to the MA-1 can also be problematic in terms of heavy traffic. It is, however, hard to avoid if you’re wishing to join the MA-20 ring road.

On-street parking is generally free, however, it will be difficult to come by and you may have to opt instead for a paid spot. Parking garages are a great option, with many being located close to the main points of interest. For example, the underground car park at the main train station, cathedral and the Passeo Maritime, are all perfectly located.

Throughout the city centre you can find other underground car parks, but they do get full quickly. We would advise parking in a car park on the outskirts of the city centre and catching the public transport into the city. It is also good to note that the car park located at Porto Pi Shopping is free for the first hour – although as expected it is very busy.

No - there currently isn’t any car rental supplier in Mallorca that will allow you to take your car onto a ferry. If you decide to take your rental car by ferry to another island, this will make your insurance void. It is not only a criminal offence to drive without insurance, if involved in an incident, the driver will be responsible for all liabilities.