Auto Europe
- North America
- Central America
AVIS SWEDEN CUSTOMER REVIEWS
- 7.7
- 8.9
- 9.2
- 8.7
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
AVIS SWEDEN Car Rental Reviews
Average Rating for Avis :
UMEA, SE - Reviewed by RICKARD - 04 June 2025
" great "
" great "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
STOCKHOLM, SE - Reviewed by JOACIM - 09 March 2024
" Missing Thrifty in Sweden "
" Charging fob did not work and available charging locations too few. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
STOCKHOLM, SE - Reviewed by YOAV - 24 July 2023
" Kind and fast service "
" Kind and fast service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
STOCKHOLM, SE - Reviewed by JENS - 25 March 2023
" See my first comment "
" For all my rent of cars I lost the Miles & More :-( Very bad. "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
STOCKHOLM, SE - Reviewed by JENS - 11 February 2023
" I miss over 4 Rentals my Points for Miles & More. Every Rental 2000 Miles "
" no comments "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
STOCKHOLM, SE - Reviewed by MATTEO - 19 December 2022
" I would like to reveive the invoice of my rent. Thanks "
" Sweden Arlana airport is a mess: nowhere it is indicated how to reach the car rental shops. I had to take a taxi to go there! Only there the kindly explained me that I had to take a bus (to be waited outside the airport with -20°C!) "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALMO, SE - Reviewed by TINA - 03 September 2022
" / "
" / "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
STOCKHOLM, SE - Reviewed by PIERRE-ALAIN - 10 August 2022
" Frustrated by Avis stealing me 30 CHF "
" At drop-off, the Avis representative was not able to explain why there were an additional amount present on the paper I should sign. I had to go to the counter staff and they came back with me to clarify. their explanation was it was just a security in case I did not recharge the electric car. I signed and now the additional amount was charged to my credit card despite the fact I returned the car as expected (>80% loaded). "
Value for Money: 4 Efficiency of Counter Staff: 10 Expediency of Drop-off: 6 Condition of the Vehicle: 10
STOCKHOLM, SE - Reviewed by FABIO - 14 December 2021
" Unfortunately, the first time there was no information on how to get to the car rental facilities. Also, the online check in was not working properly. Everything else was ok. "
" Unfortunately, the first time there was no information on how to get to the car rental facilities. Also, the online check in was not working properly. Everything else was ok. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KARLSTAD, SE - Reviewed by NICOLAS - 02 August 2021
" The "checkin" is a little bit slow. It could probably be more efficient if my data where stored. I come here every year or two and it looks like the whole process has to start over everytime. "
" It was efficient, Karstad office is a smal one so people work there on demand the office is not allways open. There is a 10-15 minute wait for someone to get there. "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
GOTHENBURG, SE - Reviewed by VLADIMIR - 13 January 2020
" booked through autoeurope.com, didnt get confirmation email, but eventually it all worked out nicely. car itself was marvellous "
" booked through autoeurope.com, didnt get confirmation email, but eventually at avis it all worked out nicely. car itself was marvellous "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GOTHENBURG, SE - Reviewed by EGIDIJUS - 22 October 2018
" Good experience. Nice, new car. "
" All good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GOTHENBURG, SE - Reviewed by LÉO - 20 September 2018
" Worst car rental ever. Probably Avis fault, not autoeurope fault tho. "
" They forgot to bring me a car, they told meI had to take a taxi (costed 300€) and that they were going to refund me. After that I had to rent a car (450€) to a new avis station, they told me that they were cancelling the previous reservation and refunding it. Two months later, they still owe me 800€. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 5 Condition of the Vehicle: 1
STOCKHOLM, SE - Reviewed by WARWICK - 29 August 2018
" The AE website is good and I have rented many cars previously without a problem. "
" The staff said the office was open on Sunday... When I returned the car on Sunday at 14.00 the office was closed. I then had to drive the car to a separate location, an underground car park, and leave it there, and pay an extra 440SEK !!! Not happy :( "
Value for Money: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 2 Condition of the Vehicle: 10
OSTERSUND, SE - Reviewed by FRANCOIS - 22 July 2018
" The choice and booking of the vehicle was very straightforward. "
" We appreciated highly the flexibility of AVIS' officer for both picking-up and dropping off the car. The car was nicely adapted to our needs. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
GOTHENBURG, SE - Reviewed by JAKUB - 02 July 2018
" Everything went really smooth "
" Just perfect "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GOTHENBURG, SE - Reviewed by TOBIAS - 30 June 2018
" It would be great to be able to change bookings online. Couldn't do it for my last three bookings "
" Low staff, took me half an hour to pickup the car. "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 6 Condition of the Vehicle: 10