Auto Europe
- North America
- Central America
AVIS AUSTRIA CUSTOMER REVIEWS
- 7.8
- 8.1
- 8.9
- 8.4
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
AVIS AUSTRIA Car Rental Reviews
Average Rating for Avis :
SALZBURG, AT - Reviewed by PAUL - 12 February 2025
" Wij huren ca. 50 keer per jaar een auto met ons bedrijfje. Dus dat zegt al genoeg denk ik "
" Is een fijn maatschappij waarbij men vaak denkt in oplossingen. Waarbij ik helaas moet zeggen dat de schiphol desk de minst klantvriendelijke is in de landen waar ik vaak huur. Tja sorry. Ik zal dan wel net de minst vriendelijke mensen treffen steeds. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
VIENNA, AT - Reviewed by EBTESAM - 18 June 2023
" Was cancelled immediately i never received a refund "
" My rental was immediately cancelled by you and i never recovered a refund even after i contacted the customer care "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
SALZBURG, AT - Reviewed by DOO WON - 29 July 2022
" reliable "
" reliable "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VIENNA, AT - Reviewed by GADEA - 17 September 2021
" ok. "
" Gentlemen, Ref reservation #10353002DE2 Vienna Univeritaetsstrasse 05.09.2021-Vienna Schweccat Airport 11.09.2021 Ref rental agreement no 403215341, in my name Gadea Radu, I made the reseration for a Mercedes Benz B Class car, automatic, I specify the following - I did not receive a Mercedes Benz B class, but a SEAT Ateca, which is not the same class. I understood and accepted. When I returned the car, I was surprised that due to an excess of zeal of your representative of Vienna Airport, a so-called scratch of the right rear wheel was imputed to me. When taking over the car, the wheels were not checked. You can't blame me for this little (small) scratch as defined by your representative. It is a problem that can come from the assembly and that has no relevance, does not affect the proper functioning of the car, does not affect the safety of travel. I consider the penalties to be abusive and excessive and I hereby inform you that I do not agree with them and I request your refund. I am also attaching a picture of the wheel from which it is clear that we cannot talk about a degradation, or a demage. Best regards Radu Gadea "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 3 Condition of the Vehicle: 8
VIENNA, AT - Reviewed by ENDER - 31 August 2021
" acceptable "
" good "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VIENNA, AT - Reviewed by SUHAS DONTHY SURESH BABU - 24 September 2020
" It was overall a great experience. Auto europe customer service was very good and accessible. Avis service was also good. "
" It was an awesome experience. The person in the counter was very friendly and even gave good recommendations and options to upgrade the booking that was a good option. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VIENNA, AT - Reviewed by SOORAJ - 10 March 2020
" Over all good experience "
" Overall good experience. The only issue was that while booking online the car was mentioned as Mercedes A Class or similar, but they gave a Seat Leone. Which was disappointing. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VIENNA, AT - Reviewed by KIE MING - 20 February 2020
" From collection to drop-off was as smooth as silk "
" Well done Avis!!!! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VIENNA, AT - Reviewed by GORAN - 20 November 2019
" the rented car was like we expected, it was clean,new and very reliable.Thank you AVIS and AUTO EUROPE for everything "
" Everything was smooth and easy thru all process,thanks to the people who are working in this great company. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VIENNA, AT - Reviewed by LEONID - 20 August 2019
" the car was almost new and in perfect condition. "
" the person giving us the car rented was a bit difficult to deal with. he was consulting all the time wih his colleague to finalize things. Also we think that the cost for renting the booster sits for the children is very expensive. "
Value for Money: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VIENNA, AT - Reviewed by SOPHIE - 09 May 2019
" Please see my comments above. I bought full insurance from autoeurope, how do i use it to get the 700 euros refunded. Should someone notify me if they charge my credit card? Please Contact me. "
" It has been a month since I came back. The car was brought back with no damage and i get now charge 700 euros on my Visa. The deposit was not charge april 4th and now it is charged a monty later. Will it be refunded? Does it mean something was wrong with the car and i was not notified? Please contact me for details.. normally the deposit is not charge they just keep it for safety reasons and then release it. To charge the deposit a month later? How could this happen? "
Value for Money: 2 Efficiency of Counter Staff: 6 Expediency of Drop-off: 1 Condition of the Vehicle: 9
VIENNA, AT - Reviewed by VOLODYMYR - 03 January 2019
" Everything was great, thanks. "
" There was not a car that I've booked. I've been offered a better one for an additional 10 euro per day. I agreed and got a very good car. There were "Check oil level" and "Check cooler level" messages during the whole period, but it was not a huge problem, as they appeared not very often. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
VIENNA, AT - Reviewed by HENG WEE - 11 December 2018
" Overall a pleasant and hassle-free experience. "
" Overall a pleasant experience. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
VIENNA, AT - Reviewed by OSCAR - 27 August 2018
" Great experience. Good service "
" Good experience, quick and efficient service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VIENNA, AT - Reviewed by DIEGO - 08 August 2018
" I had a good experience so far with Auto Europe, I hope I don't get disappointed in the future. "
" I had a good experience with AVIS in Germany, that's why I decided to use it again in Vienna. But there was a different story, the staff wanted to give me an inferior car to what I chose, they were unfriendly and took me a long time and it was stressful experience. "
Value for Money: 3 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VIENNA, AT - Reviewed by MINWOO - 16 July 2018
" so good "
" so good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10