GET YOUR CAR CYPRUS Car Rental Reviews

PAPHOS, CY - Reviewed by ALEKSANDR - 04 June 2025

" I don't like fuel policy ful to empty "

" I don't like fuel policy ful to empty "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by IOANNIS - 10 March 2025

" Very satisfied. "

" Very satisfied. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by MALI - 13 July 2024

" 9/10 "

" Pick up and drop off were fast and easy. The car itself could have been better - passenger window did not work at all, the drive was not so smooth when driving in an uphill road. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

LARNACA, CY - Reviewed by ODED - 16 March 2024

" Disappointing, And Im a frequent customer of Auto Europa. "

" Dear Madam / Sir Upon addressing the Sixt stand, you sent me to, for pick up of the car. The lady at the desk said that for "this car broker" I can offer you only a VW Golf of 7 years old !" When I rejected a such old car with likely less reliability she reverted as follows: "this is what you get when you hire with a broker and not with Sixt directly". In order to get a reliable car I had to add Euro 38.08 as an upgrade to your booked car ! Then only I got A relatively Kia Stonic car, same class as hired with you. This is a shame and should not be tolerated ! In this case no reason to work with Auto Europa. I request that you please address Sixt and make sure Im refunded with Euro 38.08. The rental doc. indicating the extra Euro 38.08 paid for "upgrade" to this previously ordered level car is with me and I am willing to send you a scan of it. Look forward for your feedback Oded Grunfeld "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 1

PAPHOS, CY - Reviewed by GIEDRIUS - 04 January 2024

" Super "

" Super "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by IONEL DAN - 31 October 2023

" ok "

" ok "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

PAPHOS, CY - Reviewed by SERGEI - 22 May 2023

" . "

" . "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by STANISLAV - 31 March 2023

" At the airport take 20 Euro in office. too long time to 800 EURO deposite back (not yet be unblocked). "

" Brake plates were in 500 km out. They have to change it. Left driving was good. Just in Lemesos and Nicosia was trafic, but car was comfortable. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 7

PAPHOS, CY - Reviewed by BRECHT - 25 November 2022

" When picking up the car at Sixt, it became clear that my credit card's limit was too low (because of other expenses) to allow reserving the amount required for covering the liability excess. Calling my bank, they told me that it was not possible to raise the limit. Hence, I asked the people at Sixt whether the rest of the amount (only 200 euro) could be reserved on my friends credit card. They informed me that this was not possible, because this could be problematic in case of damage (they might not be able to get the full excess amount). I also proposed to pay the 200 euros in cash, which they could simply reimburse to my credit card at the end of the rental period. This would pose no risk to Sixt, but still this was not possible. Zero flexibility! They could only offer to sell me additional insurance so that the excess would be lower. I felt the situation was being abused to sell me extra services that I did not need nor want. The extra insurance increased the cost of the rental by about 50%, so this is not insignificant! I was confident that Auto Europe would be able to help me with this situation. Not only was the person I got on the line unhelpful, she was also rude and condescending. This will be the last car rental I book through Auto Europe. "

" When picking up the car at Sixt, it became clear that my credit card's limit was too low (because of other expenses) to allow reserving the amount required for covering the liability excess. Calling my bank, they told me that it was not possible to raise the limit. Hence, I asked the people at Sixt whether the rest of the amount (only 200 euro) could be reserved on my friends credit card. They informed me that this was not possible, because this could be problematic in case of damage (they might not be able to get the full excess amount). I also proposed to pay the 200 euros in cash, which they could simply reimburse to my credit card at the end of the rental period. This would pose no risk to Sixt, but still this was not possible. Zero flexibility! They could only offer to sell me additional insurance so that the excess would be lower. I felt the situation was being abused to sell me extra services that I did not need nor want. The extra insurance increased the cost of the rental by about 50%, so this is not insignificant! I was confident that Auto Europe would be able to help me with this situation. Not only was the person I got on the line unhelpful, she was also rude and condescending. This will be the last car rental I book through Auto Europe. "

Value for Money: 1
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 8

LARNACA, CY - Reviewed by SIEGFRIED - 28 September 2022

" None "

" Sixtus wants to charge Euro 178,-- for a very small scratch. Since the car Was full if scratches when i took it over, it is just money making by the rental company "

Value for Money: 5
Efficiency of Counter Staff: 7
Expediency of Drop-off: 1
Condition of the Vehicle: 1

LARNACA, CY - Reviewed by NICOLAS - 21 June 2022

" Please see earlier comments for my justification. "

" On Saturday 4/6 we picked up a car from the Sixt booth at the LCA airport. Our reservation number was A42-170661, and 842170661 made through AutoEurope. This booth was the appointed service desk for the company I booked the car, which was GetYourCar company. Long queue and delays: Unfortunately, we discovered that the waiting time was almost one hour to be serviced, because there were only two people at the desks, and many people in this booth. Had I known that it takes so long to take a car from your agents, I would have booked from another company and pay some extra money. Exorbitant amounts to bind on the card: At the desk, the agent asked that the company has to place a hold on my credit card for 900(!) euros, just in case of accidents etc. I understand that this was said in the agreement of the car, but that was not explained clearly when I did the booking. Therefore, a renter that books a car with GetYourCar and does not have a credit card with at least 900 euros extra to spare, is hopelessly left in the company's mercy on what to do at payment / desk moment. As the employee explained to me, this was for not taking the full insurance, and for incidentals I would have to pay that can go up to this cost. Hidden extras and over the top charges: My credit card company rejected the charge try, and I was left hanging with two options: Either to pay full insurance of the vehicle for 128 euros extra, and be allowed to pay with my debit card the hold of 900 euros, or leave the desk after an hour of waiting and with no car. Also, the agent said we could not change the name of the reservation to my girlfriend that could try her credit card. Also, the agent said he could apply a small discount by removing some charges, and charge me only 104 for the insurance. Question: if i was going to pay extra for full insurance, why did I have to have an extra 900 euros reserved on my card?? This was not answered by the employee who said talked to the company instead. Given the late hour and delays all through, i asked the agent to charge me the insurance he said and proceed. Unfortunately, the agent lied to me, since he ended up changing me 187.54 euros. This was unexpected but could not do anything about it since i had committed and signed the documents and had to leave. Non full gas tank: Then, I picked up the car and right after exiting the airport, I realized the tank was not even full, but instead about 6-7/8. However, I was forced to pay a full tank, and do the policy full to empty. I find this policy mischievous and just there to steal money from people. How does the rental company expect the renter to return the car empty? Do they realize how inconvenient this is, besides that the renter by construction will lose whatever money of gas is left in the tank, above empty? Mind you that when I returned the car, I had 1/4 of tank left, that of course I would not be compensated for. Quality of car: The car I received was of less quality than expected, and definitely not after the treatment i received at the desk. The car was already second hand, meaning it was already used for many years before me. The rubber around the doors was old and sticky to the touch and left black marks to anything that touched. Two of my guests that were in my car got a trousers and a shirt destroyed because the rubber came off on those and cannot be removed with regular means. We had to pay special laundry cleaning service to remove it costing 30 euros a piece. Extension of rental agreement: I ended up keeping the car for another day, for which i phoned the company about and verbally agreed to the extra charge (23 euros). Mind you that the rental agreement was returned to me over email by listing 200+ euros as an overall cost. I understand that this is for the total of the rental, but at the moment of receival this was not stated. Proposal: you should clearly explain to the renter the charges they will receive, etc. Summary: All in all, i found the experience with Sixt and its sister/subsidiery company GetYourCar to be below par and the quality I expecting from a company like Sixt. It was based on pushing the renter into inconveniently signing, after long waiting times, no options or alternatives unless they could cost the renter extra money and no facilitation whatsoever. Also, the agent was disingenuously saying they would charge me only 104, but ended up charging me 188 euros, and not really explaining why or details about it. Finally, the car was not full, though I paid for a full gas tank. And the car was below par of quality and expectation. "

Value for Money: 3
Efficiency of Counter Staff: 3
Expediency of Drop-off: 8
Condition of the Vehicle: 5

PAPHOS, CY - Reviewed by NIKOLAY - 09 March 2022

" I think that the services of Auto Europe are the best offer on the market. "

" Sixt's services at Paphos Airport are very good. I recommend. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

PAPHOS, CY - Reviewed by PRAVINKUMAR - 14 January 2022

" Allover experience with your team is good but i was little bit disappoint at counter.... Please ask them to release my 100 Euro deposit in my credit card. Thank you. "

" As per your condition, i had to deposit 900 Euro at counter via credit card but unfortunately I did not had enough amount in my credit card but I have asked to pay from debit card or from another name credit card but he was not agree because of your/their policy. Finally he had given me another 112 Euro extra insurance + 100 Euro deposit. I did not have any choice so I did this. But till date I did not receive my 100 Euro Deposit, still it is sawing in my credit card reserved.... Second thing by mistake while booking we have selected fuel tank with full and return empty but I have requested him to change that at time of return fuel tank should be full...... but he said he can not do because we have booked with you like this (bring fuel tank empty one) but in another case, he had offered to me another big car instead of this small car with higher price so I told him that you can not change fuel condition but you can change completely another car than we booked and for that you don`t have any problem in your policy. because to change car he had benefit with higher rent in fuel he don`t have anything..... so he did not co-operate. my remarks is that they can changed if they have benefit or else no...... Same time one my friend booked car for him via you and he has take car from Europe car and he had same problem about credit card balance but Europe car had given him extra insurance in 84 Euro only but here they told me they have only 112 Euro insurance, if i wish i can take or i can contact you......... "

Value for Money: 8
Efficiency of Counter Staff: 5
Expediency of Drop-off: 9
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by GIORGOS - 16 December 2020

" A good rental but too much and long time to release the funding guarantee.. "

" The authorisation of eur 1,100 is still blocked. Other car rental providers release it instantly! "

Value for Money: 7
Efficiency of Counter Staff: 9
Expediency of Drop-off: 7
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by GEORGIOS - 05 October 2020

" IT'S THE BEST "

" iT'S IN GOOD CONDITION "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by IOANNIS - 10 September 2020

" Very good "

" Very efficient and friendly service "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

PAPHOS, CY - Reviewed by MARTINS - 22 May 2020

" Very bad experience. I did not expect such an attitude towards the client! :( :@ "

" I could`t fly to Cyprus due to the Covid-19 virus. No one returns the money and and do not respond to emails requesting it!!! :@:@:@ "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

LARNACA, CY - Reviewed by GAJA - 27 January 2020

" Nice service in the drop-off. "

" It took a very long time to take the car. "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by ANATOLIJ - 09 January 2020

" I didn't get the car because only credit card was acceptable and with this information I have faced from voucher (after paying rental fee). The administrator recommended an alternative solution, but it was too expensive. Eventualy I have lost that rental fee. "

" I didn't get the car because only credit card was acceptable and with this information I have faced from voucher (after paying rental fee). The administrator recommended an alternative solution, but it was too expensive. Eventualy I have lost that rental fee. "

Value for Money: 1
Efficiency of Counter Staff: 5
Expediency of Drop-off: 5
Condition of the Vehicle: 5

PAPHOS, CY - Reviewed by ARTURAS - 10 December 2019

" Very good service and prices. Will use again. "

" Very good service. Nice clean cars. Will use again. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by ARTURAS - 30 November 2019

" Perfect service. Thank you. Definetely will use again. "

" Perfect service. Thank you. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by IONEL DAN - 19 October 2019

" As usual, excellent. "

" After a start with some emotions everything was perfect. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by JULIJUS - 08 September 2019

" All was clear and worded "

" Service was ok, but the car were much used with many damages/scratches "

Value for Money: 7
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 4

LARNACA, CY - Reviewed by TSZ KIU - 28 September 2018

" Good "

" Efficient and fast. No hard selling of additional products "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by MIHAI-CATALIN - 24 September 2018

" Nice country "

" It was easy to get the car "

Value for Money: 5
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 1

PAPHOS, CY - Reviewed by TEELE - 17 September 2018

" Everything was easy and comfoable. "

" Everything was easy and comfoable. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by MATEJ - 09 July 2018

" Ok "

" Ok "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by DIMITRIOS - 03 May 2018

" New car perfect contition "

" New car perfect contition "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by KONSTANTINS - 26 April 2018

" Everything was at the highest level. "

" Everything was at the highest level machine in very good condition only did not work air conditioning, I think if we asked, we would have replaced the car with the operating air conditioner, As it was not very hot it was not required. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by JUSTINAS - 24 April 2018

" Super "

" Got good car for a small price. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by GEORGIOS - 20 July 2017

PAPHOS, CY - Reviewed by ARIE - 20 April 2017

" i used auto Europe several times, but this time, for some reason, the contract was changed to get "full tank and return empty" . in all other rentings it used to be "get full and return full." I was in Cyprus for 4days and did not use even 2/3 of the fuel. i feel like i was tricked. "

PAPHOS, CY - Reviewed by MICHAIL - 02 March 2017

LARNACA, CY - Reviewed by DRAZENKO - 08 February 2017

LARNACA, CY - Reviewed by EVANGELOS - 16 January 2017

" Very usitisfied because even i had pay to you for extra cover the rental company wanted to block the amount of 500 euros in my credit card or to make for 2nd time super cover ,which i did .will not recommend that company to anyone and my reviews anywhere i can will be the same. "

" Very good service from the sixt staff in the airport "

LARNACA, CY - Reviewed by ARTURAS - 05 December 2016

PAPHOS, CY - Reviewed by LADISLAV - 19 October 2016

LARNACA, CY - Reviewed by ALEKSANDAR - 20 September 2016

PAPHOS, CY - Reviewed by STELIOS - 31 August 2016

PAPHOS, CY - Reviewed by CATHERINE - 20 August 2016

LARNACA, CY - Reviewed by SPIRIDIONE - 25 July 2016

" A very good car was provided. It was nearly new and the staff we met were very helpful "

PAPHOS, CY - Reviewed by CLAIRE - 19 May 2016

" the brakes are a little soft!!!! "

LARNACA, CY - Reviewed by SNE?ANA - 07 May 2016

" Professional and fluid services "