EUROPCAR DENMARK Car Rental Reviews

COPENHAGEN, DK - Reviewed by PETRA - 06 August 2025

" Excellent "

" Everything went smooth, very satisfied "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

COPENHAGEN, DK - Reviewed by JENS - 30 December 2024

" Hello Autoeurope I did not get the car !!! I was not eligible for getting the car due to my danish citizenship! I would like you to refund my rental as the clerk said they would cancel the reservation "

" Hello Autoeurope I did not get the car !!! I was not eligible for getting the car due to my danish citizenship! I would like you to refund my rental as the clerk said they would cancel the reservation "

Value for Money: 1
Efficiency of Counter Staff: 10
Expediency of Drop-off: 1
Condition of the Vehicle: 1

COPENHAGEN, DK - Reviewed by DENIZ - 25 September 2024

" Very good "

" Very fast and the employee is very professional with a great attitude. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

COPENHAGEN, DK - Reviewed by CHARLOTTE V - 17 September 2024

" All in all a very nice experience. "

" All in all a very nice experience. "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

COPENHAGEN, DK - Reviewed by PATRICK - 10 September 2024

" Working well "

" All went well "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BILLUND, DK - Reviewed by HENRIK - 06 September 2023

" Easy booking and decent prices "

" No staff present at drop off and no parking space available so I just dropped off the car in front of the small cabin hoping no one else was going to hit the car. Haven't received any email yet to confirm all was fine. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 5
Condition of the Vehicle: 10

COPENHAGEN, DK - Reviewed by ERNST-OTTO - 29 June 2023

" The Hyundai rental car we received @Copenhagen airport had never been serviced. The engine oil was black and under the minimum level. The tyres were pulverised due to the fact that the person, before drove them, underinflated for a long time. On our journey the tyres just fell apart. This is a very hazardous situation when you are driving on the German Autobahn. After xx emails and xx calls Auto Europe finally replaced the Hyundai with another car. This Skoda rental car was in perfect order. "

" The Hyundai rental car we received @Copenhagen airport had never been serviced. The engine oil was black and under the minimum level. The tyres were pulverised due to the fact that the person, before drove them, underinflated for a long time. On our journey the tyres just fell apart. This is a very hazardous situation when you are driving on the German Autobahn. After xx emails and xx calls Auto Europe finally replaced the Hyundai with another car. This Skoda rental car was in perfect order. "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 1

COPENHAGEN, DK - Reviewed by MILOS - 10 May 2023

" Very good "

" Efficient and smooth "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

COPENHAGEN, DK - Reviewed by LIVIU - 21 March 2023

" As it should be "

" Overall very good "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 9

COPENHAGEN, DK - Reviewed by PÉTUR - 15 March 2023

" Could not have been better "

" Unusually quick service, got the keys a few minutes after I arrived at the desk of Europcar "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

COPENHAGEN, DK - Reviewed by ILIAS - 18 February 2023

" Very satisfied. "

" Very satisfied with the service. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

COPENHAGEN, DK - Reviewed by ILIAS - 13 February 2023

" Satisfied "

" Pleased "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BILLUND, DK - Reviewed by JAN BIRK - 23 November 2022

" No further comments "

" No further comments "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

BILLUND, DK - Reviewed by ANDRIS - 25 August 2022

" All good "

" All good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

COPENHAGEN, DK - Reviewed by EVA - 01 August 2022

" very pleasant experience, we got basically a new car "

" very friendly staff "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

COPENHAGEN, DK - Reviewed by ERNST-OTTO - 12 July 2022

" Effortless rental, just the way you like it. "

" Effortless "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

COPENHAGEN, DK - Reviewed by MICHAL - 26 June 2022

" Great car BMW330 really enjoyed it, with excellent value for money. "

" Great car BMW330 really enjoyed it, with excellent value for money. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

COPENHAGEN, DK - Reviewed by RAMUNAS - 15 May 2022

" Auto Europe provides good and reliable service for finding rental cars. Europcar CPH, however, failed to meet expectations of reliable car rental company. "

" The car was dropped off at the airport at the end of the rental period. Europcar incorrectly claimed approx 250 km of extra mileage. I pointed that out to Europcar staff by email and suggested to check my trip on GPS tracker, which is undoubtedly installed in the rental car. However, they bluntly repeated the same incorrect figure of distance driven during the rental period and stopped responding to further emails. Hope this cheap cheating at least helps their business. "

Value for Money: 4
Efficiency of Counter Staff: 8
Expediency of Drop-off: 2
Condition of the Vehicle: 10

BILLUND, DK - Reviewed by KATIE - 10 April 2022

" The counter agent was especially pleasant, she was really nice to work with. "

" The staff at Billund was great, and our car met all our expectations. I'm glad I chose Europcar. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

COPENHAGEN, DK - Reviewed by DAN MIHAIL - 07 March 2022

" Reliable and renowned rent-a-car broker. "

" The car was very good and in good condition and had a smooth pick-up. At the drop-off a lady inspected thoroughly the car and said everything was all right with it except that another colleague will check later the full tank and the amount of km spent. Luckily I made a photo of the board displays. I was very surprised next day after I got home to receive a mail with an invoice attached from Europcar CPH in which they stated that I overran the km included in the rent with 100 km for which I was charged from the credit card. I got furious as in reality I brought back the car with more than 8o km unspent from the limit included. I immediately called their office and told them the reality and that I had a proofing photo. After few moments of checking they mumbled that was an error from another client and that they will refund me, which happened in few days. This incident made me recall another situation I had last summer after drop-off with Alamo CPH when they charged me later 100 Eur for a cut they claimed they found in the plastic inside the trunk. As I picked-up the car during the night I didn't observe anything and had no proof photo. Despite the fact I told them that I had just a medium size suitcase in that SUV all the time, I had to pay. These two incidents made me think that charging the clients supportable extra sums of money at the end of their rent is a common practice with all the rent-a-car offices in Copenhagen Airport. "

Value for Money: 7
Efficiency of Counter Staff: 9
Expediency of Drop-off: 4
Condition of the Vehicle: 10

COPENHAGEN, DK - Reviewed by KASPER - 09 December 2021

" Good car, friendly staff but not happy about being charged for taking the car to the mechanic when Europcar could have prevented it "

" My only problem was that the car had too much oil so when I went on a drive I got a warning signal. I took it to the nearest Europcar dealer and they sent me to a mechanic who confirmed that it had too much oil and drained some of it. The problem is that in my bill I was charged for roadside assistance. If the car had been prepared properly in the first place I wouldn't have to waste my time and then they bill me in top of that? That doesn't seem right. Apart from that everything was good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

COPENHAGEN, DK - Reviewed by GUIDO - 29 November 2021

" No problems and very happy with the whole prcedure "

" good service, good car, no issues: all good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

COPENHAGEN, DK - Reviewed by MICHAEL LUND - 28 October 2021

" Too often I end up in a situation where the rental company offers a smaller car than what is rented. The employee of Europcar told me, that if I rented directly from them, then this would not happen. So it seems that because I rented through you, I get worse service and even a smaller car. "

" I rented a car which should be an Opel Astra or Ford Focus size and they gave me a Renault Clio stationcar. A Renault Clio is a significantly smaller car, but they stated that it had the same size trunk and thus were comparable to a Ford Focus. I did not have any use for the trunk, but instead needed cabin space for 4 people. This is really unacceptable as the Renault Clio is much smaller in the cabin than a Ford Focus or similar. Secondly the car was in a bad condition. Not very clean and with many scratches and dents. It made it difficult for me to recognise which scratches and dents they had registered as they were basically all over the car. Lastly when leaving after picking up the car, the warning light for tire pressure were on. I went back to inform, but they had closed the office in the meantime (I picked up the car at 22.30). Instead I had to go to a gas station to adjust the tire pressure. Here I discovered that all 4 tires had significant less pressure than what they should. E.g. the front right tire had only one bar pressure compared to the 2,2 bar it should have had. Driving a car with tire pressure this low is straight up dangerous as the tire has a big change of failure. "

Value for Money: 1
Efficiency of Counter Staff: 6
Expediency of Drop-off: 1
Condition of the Vehicle: 1

BILLUND, DK - Reviewed by REMIGIJUS - 26 October 2021

" Car had additional 2 seats. It was better then expected "

" Milage limit is too strict "

Value for Money: 8
Efficiency of Counter Staff: 7
Expediency of Drop-off: 5
Condition of the Vehicle: 9

BILLUND, DK - Reviewed by FRANCOIS - 11 October 2021

" Nothing special "

" Good experience overall. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 7
Condition of the Vehicle: 10

COPENHAGEN, DK - Reviewed by HERVÉ - 25 July 2021

" Easy and Secure "

" Not very friendly staff at the counter. Absolutely nobody at the drop off with no indication on what to do. "

Value for Money: 7
Efficiency of Counter Staff: 7
Expediency of Drop-off: 5
Condition of the Vehicle: 9

COPENHAGEN, DK - Reviewed by SØREN - 14 March 2021

" So unfair... I got a hell of a lot problem because you sold something that I couldn't get. And then you refuse to give me my money back. "

" I never got the car. It was not possible for eurocar to give because I eas resident in DK. I did write my adress so it should not be possible. But now autoeurope don't want togive my money back. You want me to pay for something I did not get. I am going to complain to the danish autorities (forbrugerombudsmanden) and never recommend you or use you again. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

COPENHAGEN, DK - Reviewed by PAWEL - 30 October 2020

" it has to be full insurance since Europcar is trickstering with the clients where there is no full insurance option paid. disappointed "

" the car was damaged with some small scratches in a real life but not on paper. Europcar just took advantage when client has not noticed small scratches because it was dark. not recomended "

Value for Money: 1
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 1

COPENHAGEN, DK - Reviewed by WILLIAM - 20 October 2020

" Simple search of best prices. Quick and easy to book and no extras. "

" Good car (free upgrade). No problems. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AARHUS, DK - Reviewed by RENEE - 18 October 2020

" -- "

" -- "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

COPENHAGEN, DK - Reviewed by FERDINAND - 19 September 2020

" I liked very much that when i called to report we had a flat tire that there was no hassle to get the car replaced. "

" the only problem was on the drop off at Copenhagen airport there was no bus so I walked to the hotel. the wait is too long for the bus. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 5
Condition of the Vehicle: 10

COPENHAGEN, DK - Reviewed by JAN - 04 June 2020

" All perfect "

" Always very professional and friendly staff! Swift and uncomplicated process from pick-up to return. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

COPENHAGEN, DK - Reviewed by AMALIE WEDELHOLM - 24 May 2020

" Good "

" Charged me for 77 extra km even though i did not drive above the km that i had included "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 5
Condition of the Vehicle: 7

COPENHAGEN, DK - Reviewed by IGNAS - 16 April 2020

" Didn't get the car or refund "

" Didn't get the car or refund "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

COPENHAGEN, DK - Reviewed by JOEL - 08 April 2020

" Great "

" Very good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

COPENHAGEN, DK - Reviewed by HUNAR - 06 March 2020

" Not to be cheated "

" I was only told after 2 if car delivery that the company charged me for tire witer suitability. This is a clear cheating by the car rental company, car must be road fitted at time of rental. "

Value for Money: 1
Efficiency of Counter Staff: 2
Expediency of Drop-off: 7
Condition of the Vehicle: 7

COPENHAGEN, DK - Reviewed by ARON - 23 February 2020

" Auto Europe is a good platform "

" Car had several damage, had to go back to counter to mark them on Damage form. After 3 days still my deposit not back... "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 6

COPENHAGEN, DK - Reviewed by ANNA - 14 February 2020

" All good "

" Very good experience, no problem at all "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BILLUND, DK - Reviewed by OLEKSII - 21 December 2019

" See above. "

" So far everything is good. The only issue I've had is that vehicle class was different compared to order (economy instead of compact). But this was not big deal for me. Also I would like to see the information on demages duplicated in English, which is quite essential during receiving the car. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

AALBORG, DK - Reviewed by ADO - 15 October 2019

" Good experience, highly recommended "

" Friendly staff, excellent car (got upgrading) Overall picture was ruined by limited kilometers per day "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ODENSE, DK - Reviewed by GRETHE - 02 September 2019

" I have been using Europcar several times in the past and everything has just been perfect. No problems with the car and last year I even got a bigger and better car as the one I had booked, so I can only recommend the company. "

" I have always had a good experience with Europcar, always been treated well and no problems with the cars "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BILLUND, DK - Reviewed by GÁBOR - 01 September 2019

" Gyors ügyintézés. Tiszta felszerelt gépjárművek. "

" Nagyon precíz! Segitőkész munkatársak. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BILLUND, DK - Reviewed by PATRICK - 30 August 2019

" Fair price. Car in good condition "

" Car in very good conditiom "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

COPENHAGEN, DK - Reviewed by CAMILLE - 29 August 2019

" Autoeurope should make it way clearer that rates on their website don't apply to Danish citizens. I was very angry to discover that on my voucher, after paying for a car I couldn't cancel. I had to go to Europecar counter to discover the price of the car was 3 times more expensive than what I paid and ended up booking another car through another agency.... never again. "

" No comments "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

BILLUND, DK - Reviewed by DANUT - 27 August 2019

" As always, best services! "

" Please, put the kind of fuel ussed by the car on the documents issued to the customer (why not even on the key ring). I shivered a lot when I fed the tank. If you have already done it and I have not seen it, sorry! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

COPENHAGEN, DK - Reviewed by CHRISTOPHE - 22 August 2019

" Very happy with the car rental. Brand new car fully equipped with leather seats, front & rear-view cameras, blindside detectors, low fuel consumption 5.4L/100km.... The whole family was happy :-) "

" Very easy to book and unbeatable price for car rentals! Always happy with the service. "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

COPENHAGEN, DK - Reviewed by ANDREAS - 18 August 2019

" Everything was perfect "

" Everything was perfect "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

COPENHAGEN, DK - Reviewed by ANDREAS - 11 August 2019

" It is the absolute site and thanks to a Spanish friend that introduced it to me. Best prices and crystal clear conditions. That's why I like Germans for :-) "

" Everything perfect except of the 300 something EUR that you hold and release when drop off. What's the reason as I had full insurance paid ? Next time I will get full insurance from Auto Europe which is much cheaper with the con that it takes some time to get the money back. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

COPENHAGEN, DK - Reviewed by JAN - 05 August 2019

" exellent "

" exellent "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BILLUND, DK - Reviewed by KIM - 05 June 2019

" All good "

" I'm happy "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

COPENHAGEN, DK - Reviewed by LEONARDO - 20 May 2019

" No more to say. Positive experience. "

" No more to say. Positive experience. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

COPENHAGEN, DK - Reviewed by MOSES - 28 April 2019

" First of all, I was give the car i wanted (VW). The car was new, fuel efficient, spacious (Since i traveled with my family) and very stable on the road. I got a good service on both pick-up and drop-off point. "

" Europcar provides a good service and above all provide cars in good road condition. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AALBORG, DK - Reviewed by RAPHAEL - 26 April 2019

" Auto Europe must make sure that Europcar offers to check the car when doing the drop off during working hours (there was someone at the desk, but this person refused to come and check the car), this is because Auto Europe insurance is only valid when claims are made that we have agreed. "

" Good, except the car provider REFUSED to check the car with us when we dropped it off, which voids the conditions for Auto Europe insurance - I find this ridiculous and will not be renting from Europcar in Aalborg again. "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 1
Condition of the Vehicle: 10

COPENHAGEN, DK - Reviewed by KJETIL - 19 April 2019

" Allowed me to book the wrong rate on website. No obvious way of avoiding this. Refund refused. "

" Na "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 2
Condition of the Vehicle: 4

COPENHAGEN, DK - Reviewed by KARIN - 01 April 2019

" . "

" THIS IS FOR ALL CAR-RENTALS. IT SHOULD BE GOOD IF SOMEONE COULD GIVE YOU A SHORT INTRUDACTION OF THE CAR. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROSKILDE, DK - Reviewed by ARUNAS JAKUBAUSKAS - 21 January 2019

" Everything was fine, only picking up was a bit slow "

" Everything was fine, only picking up was a bit slow "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AALBORG, DK - Reviewed by RENE - 29 October 2018

" This was the worst car I ever had from Europcar! "

" Carlight inside the car dident workt ,hat was very annoying.we tried all swich position nothing !and the car had a very stiff suspension! Scoda ? thought I get a VW !!! "

Value for Money: 6
Efficiency of Counter Staff: 8
Expediency of Drop-off: 7
Condition of the Vehicle: 4

COPENHAGEN, DK - Reviewed by JESPER - 04 October 2018

" AutoEurope works REALLY well. I just wish the data transfer to the provider worked more reliably to avoid the wasted time at the counter. "

" On this occasion, mainly very good. Although two things irritated:- i) i have rented numerous times with them before, also from this station, yet their database had no customer info anyway, so we started again and ii) as often (but not always) all the info inputted into the booking with AutoEurope has NOT been registered by EuRopcar so we had to do it all again. "

Value for Money: 10
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 10

COPENHAGEN, DK - Reviewed by RASMUS - 03 October 2018

" When I booked the car it said free mileage but on the confirmation note it was limited which I overlooked. My fault... but when I clicked on the car it was unlimited.. So I had to pay extra had I knew this I would never have booked the car. I always have high thoughts abt autoeurope and recommend to many other people but I think going forward I will start book direct again because europecar can offer free mileage at same price! "

" They was very helpful "

Value for Money: 3
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AALBORG, DK - Reviewed by BJARNI MARIUS - 18 September 2018

" All went fine "

" All went fine "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BILLUND, DK - Reviewed by DIANA - 07 September 2018

" Very good, better car than expected and quick and efficient service. "

" The service was excellent, the car model even better than the one expected. Only downside was the car wasn´t clean (inside) upon pick up, would be nice to have cars cleaned well between users. Otherwise it was all perfect. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

BILLUND, DK - Reviewed by KARL - 20 July 2018

" There was an airport surcharge fee in Billund I wasn't aware of after using Auto Europe. Not high but I don't like unexpected costs after prepaying. Otherwise everything was as expected and very good! :) "

" We forgot a blue water thermos my son loves in the car after returning it to Europcar Hamburg Hauptbahnhof. The day after we noticed and the very friendly staff had already found it and stored it for us which made my and my son extremely happy! Thanks! :D "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

COPENHAGEN, DK - Reviewed by MOHAMMED - 11 July 2018

" When I made the booking I entered my address in Denmark. I prepaid all the expenses. However when I got to Europe car they said the price is invalid as I'm a resident of Denmark. Fair. But when I entered my address at your platform, I should have received the actual price of a resident not a tourist. Very unpleasant as well.... "

" They changed the car I booked without letting me know. I signed all the papers and when I got the keys I realized that it is another car brand. When I asked them why they didn't tell me. They said they don't have to inform me!!! Very unpleasant Also, I've not received my credit card guarantee pay yet!!!! "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 6
Condition of the Vehicle: 7

COPENHAGEN, DK - Reviewed by HENRIK - 05 July 2018

" Very happy for autoeurope "

" Gladely "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BILLUND, DK - Reviewed by SAMER - 28 June 2018

" Everything worked well, taking and dropping the car back very smooth. The only downside of the whole experience was return of deposit which lasted few days longer than expected and told. "

" Service was good and vehicle in perfect conditions. "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

COPENHAGEN, DK - Reviewed by PETER - 14 June 2018

" See #3 "

" Next time I will book directly with the rental company to maximize discount opportunities. By comparison, Auto Europe was very pricey. "

Value for Money: 4
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 9

AALBORG, DK - Reviewed by FREDERIK DAHL - 12 June 2018

" The costumer service provided by Auto Europe was simply the worst I have ever experienced. We were never handed the booked car because of a simple misunderstanding in the booking. However we still paid the full price. Where other services usually are willing to help their costumers, Auto Europe were not willing to extend any help towards us. We even had Europe Car on the phone with AutoEurope to outline how the situation easily could be solved, but AutoEurope refused to show any flexibility. Furthermore, our call to AutoEurope was hung up twice by the rude staff without offering any concrete answers to our questions. In my experience of booking I have never encountered a service as rude and bureaucratic as this one. I will discourage anyone to rent their car through AutoEurope again. "

" The staff at Europecar was very willing to help unlike the staff at AutoEurope, which I will strongly advise everyone against using again in the future. Since we never got the car through our booking at AutoEurope I cannot rate the service properly. "

Value for Money: 5
Efficiency of Counter Staff: 5
Expediency of Drop-off: 5
Condition of the Vehicle: 5

BILLUND, DK - Reviewed by ARE - 11 June 2018

" Always use your services - trustworthy and sustainable "

" Very service minded - no issues. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

COPENHAGEN, DK - Reviewed by STEEN - 28 April 2018

" All OK, but the info received at ordering could be more specific. "

" Only a simple return receipt was issued when I handed in the vehicle; here 7 days later still waiting for the rental to be completed by receiving a document acknowledging mileage, petrol stand, etc. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 10

COPENHAGEN, DK - Reviewed by HENRIK - 24 April 2018

" Very easy handling with a very nice crew. "

" Very easy handling with a very nice crew. And nice choise of automobils. Would highly recommend the company. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

COPENHAGEN, DK - Reviewed by INGELISE - 10 July 2017

" I would like to have a more transparent price system, as booking time gives me the feeling prices are higher at night than early morning! "

" Nice service person in Copenhagen "

BILLUND, DK - Reviewed by SILVIU - 20 June 2017

" Best rate, excellent customer service. "

" Quick transactions. Better car than ordered. Everything fine as expected. "

COPENHAGEN, DK - Reviewed by NICHOLAS - 04 June 2017

COPENHAGEN, DK - Reviewed by GEORGIOS - 23 May 2017

COPENHAGEN, DK - Reviewed by LINDSEY - 06 May 2017

" Unclear limited mileage. Never book through a third party. Waste of time. "

COPENHAGEN, DK - Reviewed by PETER - 16 March 2017

COPENHAGEN, DK - Reviewed by IVAN - 13 March 2017

COPENHAGEN, DK - Reviewed by RAIT - 03 March 2017

" Very good "

" Everything was Good,but still is'nt payed back my warranty money to my bank account! "

BILLUND, DK - Reviewed by JOSEPH - 12 December 2016

COPENHAGEN, DK - Reviewed by JIRI - 14 November 2016

COPENHAGEN, DK - Reviewed by BJARNE - 08 November 2016

" it is the best ever! I am never using any other booking platforms, as you always have found the best possible price. Also, I can mention, we have booked not for just Denmark, but many other countries for holidays. Our son has also booked through your web on several occasions, and we have recommended you widely! Thanks for your expedite and reliable services "

" Have been using EUROPCAR on several occasions, when booking through you, and it works without any problems. The cars provided have been satisfactory for the price we have paid "

COPENHAGEN, DK - Reviewed by LINDA HEIDE - 21 October 2016

COPENHAGEN, DK - Reviewed by ALIX YVONNE - 20 September 2016

" Easy booking, sometimes not so easy to compare packages, flexibility "

" Got an upgrade, new car, easy to find and not too much waiting time. "

COPENHAGEN, DK - Reviewed by SWADHIN - 14 September 2016

" I was asked by the Car provide to take extra full coverage or they will swipe the card for more amount "

" How could you make it shure that the car provider will not cheat us. "

RONNE, DK - Reviewed by PAULIUS - 14 September 2016

" Great and polite staff. "

COPENHAGEN, DK - Reviewed by FRANK - 13 September 2016

" We were asked to pay 1500 euro as a deposit for insurance coverage and as I did not want to do this- I had to pay an additional insurance coverage- although I already paid a full I surname with Auto Europe. Very disappointing!!! "

COPENHAGEN, DK - Reviewed by GEORGIOS - 11 September 2016

" Everything went smoothly and I was fully satisfied. "

" Everything went smoothly and I was fully satisfied. "

COPENHAGEN, DK - Reviewed by PALLE ERIK - 11 September 2016

" When we made our reservation, where we bought all accessible insurances for the car, the staff at the Europcar desk "blackmailed" us to buy another so called "full insurance" for DDK 80.- a day, or our creditcard would be charged for DDK 10.000! We have afor many years been loyal customers to Autoeurope and Eurocar. this experience made it our last business with both of you. "

" A lousy company with a dirty and business-culture. "

BILLUND, DK - Reviewed by IVAN - 05 September 2016

COPENHAGEN, DK - Reviewed by YANNICK - 31 August 2016

" It's great to find best deals everywhere. I have used it now without second thoughts in Greece, Italy, Denmark etc. "

" Not too flexible and bit slow process compared to previous ones I've used. Car was upgraded but aircon not working. "

COPENHAGEN, DK - Reviewed by STEINI - 09 July 2016

" Golf servíce and núverandi carsatisfied "

COPENHAGEN, DK - Reviewed by ANNE BIEHL - 22 June 2016

" I did not realise that i was renting the car throug another dealer. And because of that i had to pay more wheb i came to select the keys. That was not pleasant. "

AALBORG, DK - Reviewed by THOMAS - 17 June 2016

COPENHAGEN, DK - Reviewed by TIMOTHY - 30 May 2016

" Very user-friendly website. "

" Very efficient service and a nice vehicle. My experience would have been even better if there had been an operator's manual! "

BILLUND, DK - Reviewed by ZOLTAN - 23 May 2016

COPENHAGEN, DK - Reviewed by ANDRII - 11 May 2016

" Pure user experience, I did not get information about which residence I should`ve provided and why. People are accostomed that they are allowed to do mistakes with orders, but it`s completely different experience with your company. User probable should hire a lawyer to walk through your terms and conditions beforehand... I hate you. "

" You do not provide any customer support, instead you just refer to terms and conditions to explain why your customer lost his money. That`s not acceptable. You should either change or go bankrupt. I honestly hope any one of these two cases happen soon. I will tell everybody they should not use autoeurope as it means high risk for them. "

COPENHAGEN, DK - Reviewed by IB - 11 May 2016

" very nice to get 2 calls from Germany showing that the urgent vehicule request was pushed foreward "

" were not very proactive to find me in the booking system but apparently they were short of vehicules for their excuse "

COPENHAGEN, DK - Reviewed by KONSTANTIN - 03 May 2016

BILLUND, DK - Reviewed by JOSEPH - 26 April 2016

COPENHAGEN, DK - Reviewed by ANITA - 12 April 2016

" The cooperation with Europcar is good. "

" More information would have been good that that the child-seat was in an unmanned van at the parking--deck. "

COPENHAGEN, DK - Reviewed by CHRISTIAN - 23 March 2016

COPENHAGEN, DK - Reviewed by ORAL - 11 March 2016

" Your website is very useful in my book I had no problem "

" They're friendly and fast service "

BILLUND, DK - Reviewed by STEVEN - 19 February 2016