" AutoEurope service is good. Have been renting 4 - 5 cars pr. year the last 10 years. Never have I been been charged extra for winter tires. The "BroBizz" did not work so I had to reverse the car and find service personnell. "
" It is disappointing to be charged with extra payment for winter tires when renting a car in December. For god sake December is winter time !!. I have never been asked for extra payment for summer tires in the summer time. "
Value for Money: 3 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Wide selection of cars, good prices. It was easy to change the order. Recommend. "
" Fast car pickup and easy return. New car, very good condition, higher class, as ordered. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" It was a 10+ experience. "
" Hertz is on top of their game. I highly recomend them. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Helpful staff unlike a previous experience I had with Sicily By Car "
" Quick easy and provided brand new car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everething was ok. We did see on our kredit acount that we did pay the car too you, and so are Hertz I dont wont to pay the car tvice, can you contact them and tell Hertz we did already pay for the car. Best regards, and see you again,. Friðrik Jónsson. "
" It went well. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
" Due to the force majeure (weather conditions) I landed in different location. Hertz did not have a car available nor he could cancell the booking. However they advised to claim the return with Autoeurope as a reliable partner. I did. and got the reply that Europe car is not willing to refund the costs. I replied again and the case is pending. Unless it's not properly handled by AE i will definetely not recommend it to my friends but I will never use it again. "
" all good, they tried to help "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" They did check the car one or 2 days later (due to Corona situation) so it took longer to get the deposit back "
" Got a very nice car (better than expected) "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
" All was wery professional "
" Great service "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" great! "
" I selected the wrong airport for my pick up and drop off. And they were very kind and accommodating resolving this issue. And it was an issue since there were no cars available - but they got creative :) "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Smooth. Only concern was billing. Saw the Hertz charge ending for a week, before it finally cleared off. "
" Good service, I would have liked a later closing time, to allow getting to the office. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Hertz had to cancel my booking because Auto Booking failed to catch that a Danish resident booking with a Danish address and Danish phone number had to book the car under Danish rules. Then when I asked for a refund or a credit on my Auto Europe account, instead of doing the right thing, Customer service is instead working very hard to do neither, forcing me to pay for this car twice. Once to Auto Europe who is keeping my money that they are not entitled to, and once to Hertz who had to rebook in order to be in compliance with Danish Law. If I had known that Auto Europe was disinterested in acting in an honest, fair, and ethical way and instead would work hard to cheat me out of money, I would never have booked with Auto Europe in the first place. That Auto Europe won't even issue a credit to my account so I can use it against a future rental in a different country says everything. Not only will I not book with you again as a result, but I will tell everyone I know, every reviewing platform I can find, how Auto Europe couldn't be bothered to do the right thing and instead decided to steal 85 Euro. I would say 'shame on you' but apparently Auto Europe has no shame. "
" Hertz was great "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I don't have any complaints and would not hesitate to do business with you guys again. "
" Excellent car, excellent service. Great staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" We were very satisfied, the car was excellent. We just didnt understand the 80 eur extra charge at the end, which wasnt in the voucher, some sort of security. "
" Excellent staff and the car, affordable price. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" very good "
" good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Fine "
" Just fine "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 4 Condition of the Vehicle: 10
" It was excellent "
" Excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" - "
" - "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Received a brand new VW Touran. Nice vehicle. Pretty fast service. When returning the car, the office on the far end of the parking lot was closed so I had to go to the main office. "
" Pretty fast service "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 10